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• Twinned configuration in use (yes or no):
• CallPilot in use (yes or no):
DAP information file
The DAP information file contains the main configuration parameters for the current DAP;
Avaya support can use it for detailed access. For more information, see
configuration information
file.
System archive
The System archive contains important information about your SIP DECT system; you can
send it to Avaya support if problems occur. For more information, see
page 137 to learn how to create an archive.
Avaya support may direct you to temporarily enable logging for your SIP DECT system before
you test a specific call scenario. For more information, see steps 1 and 2 of
device
on page 162. Enabling logging before testing a specific call scenario adds extra
information to the system archive.
Network packet capture traces
Avaya support may ask you to collect network traces if some call scenarios fail on your SIP
DECT system. Traces contain SIP messages and RTP packets sent over the Ethernet. You
can collect traces from a computer connected to the network (when hubs are in use or if port
mirroring is configured on IP switches). In some cases, you can trace SIP messages from
Signaling Servers. Avaya support can help you collect network traces if you need
assistance.
You can be requested by Avaya support to temporarily enable logging for your SIP DECT
system before you capture traces for a specific call scenario. For more information, see steps
1 and 2 of
SIP DECT Fundamentals
on page 147 for information about how to access the information
Tracking a portable device
on page 162.
If you have problems
Viewing DAP
System archive
on
Tracking a portable
October 2012
173
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