Returning A Qfx3600 Or Qfx3600-I Device Or Component For Repair Or Replacement - Juniper QFX5110 Series Hardware Documentation

1. Determine the serial number of the component. For instructions, see
a QFX5100 Device or Component" on page
2. Obtain a Return Materials Authorization (RMA) number from the Juniper Technical Assistance Center
(JTAC) as described in
a QFX Series Device or Component" on page
NOTE: Do not return any component to Juniper Networks unless you have first obtained an
RMA number. Juniper Networks reserves the right to refuse shipments that do not have an
RMA. Refused shipments are returned to the customer through collect freight.
3. Pack the switch or component for shipping as described in
for Shipping" on page
For more information about return and repair policies, see the customer support page at
https://www.juniper.net/support/guidelines.html.
RELATED DOCUMENTATION
QFX5100 Device Hardware Overview | 22
Returning a QFX3600 or QFX3600-I Device or Component for Repair or
Replacement
If you need to return a QFX3600 or QFX3600-I device or component to Juniper Networks for repair or
replacement, follow this procedure:
1. Determine the serial number of the component. For instructions, see
a QFX3600 or QFX3600-I Device or Component" on page
2. Obtain a Return Materials Authorization (RMA) number from the Juniper Technical Assistance Center
(JTAC) as described in
a QFX Series Device or Component" on page
590.
"Contacting Customer Support to Obtain a Return Materials Authorization for
619.
607.
"Contacting Customer Support to Obtain a Return Materials Authorization for
619.
"Locating the Serial Number on
"Packing a QFX5100 Device or Component
"Locating the Serial Number on
593.
617