IBM NeXtScale nx360 M4 Installation And Service Manual page 337

2. Reset the IMM from the FPC.
3. Use FPC to remove AUX power from the node.
This will reboot the entire node.
4. Check IBM support site for an applicable service
bulletin or firmware update that applies to this
error.
5. Reflash IMM Firmware.
6. Remove and re-install CMOS battery for 30 seconds
to clear CMOS contents.
7. Trained Service technician only) Replace the system
board.
W.3808003 .[W.3808003] Unable to retrieve the
system configuration from the IMM.
Explanation: Error Retrieving System Configuration
from IMM
Severity: Warning
User response: Complete the following steps:
1. Use F1 Setup, Verify Settings and Save Settings to
recover settings.
2. Reset the IMM from the FPC.
3. Use FPC to remove AUX power from the node.
This will reboot the entire node.
4. Check IBM support site for an applicable service
bulletin or firmware update that applies to this
error.
5. Reflash IMM Firmware.
6. Remove and re-install CMOS battery for 30 seconds
to clear CMOS contents.
7. Trained Service technician only) Replace the system
board.
W.3818005 [W.3818005] The CRTM flash driver
could not successfully flash the staging
area. The update was aborted
Explanation: CRTM Update Aborted
Severity: Warning
User response: Complete the following steps:
1. Continue booting system. If system does not reset,
manually reset the system.
2. If the error is not reported on the subsequent boot,
no additional recovery action is required.
3. If the event persists, continue booting system and
reflash UEFI image.
4. (Trained service technician only) Replace the
system board.
W.381800D [W.381800D] TPM physical presence is
in asserted state
Explanation: TPM physical presence is in asserted
state
Severity: Warning
User response: Complete the following steps:
1. Complete any administrative tasks requiring the
TPM physical presence switch to be in the "ON"
position..
2. Restore the physical presence switch to the "OFF"
position and reboot the system.
3. (Trained service technician only) Replace the
system board.
W.3938002 [W.3938002] A boot configuration error
has been detected.
Explanation: Boot Configuration Error
Severity: Warning
User response: Complete the following steps:
1. F1 Setup -> Save Settings
2. Retry OOB config update
W.50001 [W.50001] A DIMM has been disabled
due to an error detected during POST.
Explanation: DIMM Disabled
Severity: Info
User response: Complete the following steps:
1. If the DIMM was disabled because of a memory
fault, follow the procedure for that event.
2. If no memory fault is recorded in the logs and no
DIMM connector error LEDs are lit, re-enable the
DIMM through the Setup utility or the Advanced
Settings Utility (ASU).
3. If problem persists, Power cycle the node from
management console.
4. Reset IMM to default settings.
5. Reset UEFI to default settings.
6.
Reflash IMM and UEFI firmware.
7. (Trained Service technician only) Replace system
board.
W.58001 [W.58001] The PFA Threshold limit
(correctable error logging limit) has
been exceeded on DIMM number % at
address %. MC5 Status contains % and
MC5 Misc contains %.
Explanation: DIMM PFA Threshold Exceeded
Severity: Error
User response: Complete the following steps:
Appendix B. UEFI (POST) error codes
W.3808003 • W.58001
319