IBM NeXtScale nx360 M4 Installation And Service Manual page 258

806f0207-0302ffff • 806f020d-0401ffff
1. Make sure that the latest levels of firmware and
device drivers are installed for all adapters and
standard devices, such as Ethernet, SCSI, and SAS.
Important: Some cluster solutions require specific
code levels or coordinated code updates. If the
device is part of a cluster solution, verify that the
latest level of code is supported for the cluster
solution before you update the code.
2. Update the firmware (UEFI and IMM) to the latest
level (Updating the firmware).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
7. (Trained technician only) Replace the system board.
(n = microprocessor number)
806f0207-0302ffff [ProcessorElementName] has
Failed with FRB1/BIST condition. (CPU
2)
Explanation: This message is for the use case when an
implementation has detected a Processor Failed -
FRB1/BIST condition.
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0044
SNMP Trap ID: 40
Automatically notify Support: Yes
User response:
1. Make sure that the latest levels of firmware and
device drivers are installed for all adapters and
standard devices, such as Ethernet, SCSI, and SAS.
Important: Some cluster solutions require specific
code levels or coordinated code updates. If the
device is part of a cluster solution, verify that the
latest level of code is supported for the cluster
solution before you update the code.
2. Update the firmware (UEFI and IMM) to the latest
level (Updating the firmware).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
7. (Trained technician only) Replace the system board.
(n = microprocessor number)
806f0207-2584ffff [ProcessorElementName] has
Failed with FRB1/BIST condition. (All
CPUs)
Explanation: This message is for the use case when an
240
IBM NeXtScale nx360 M4 Type 5455: Installation and Service Guide
implementation has detected a Processor Failed -
FRB1/BIST condition.
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0044
SNMP Trap ID: 40
Automatically notify Support: Yes
User response:
1. Make sure that the latest levels of firmware and
device drivers are installed for all adapters and
standard devices, such as Ethernet, SCSI, and SAS.
Important: Some cluster solutions require specific
code levels or coordinated code updates. If the
device is part of a cluster solution, verify that the
latest level of code is supported for the cluster
solution before you update the code.
2.
Update the firmware (UEFI and IMM) to the latest
level (Updating the firmware).
3.
Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
7. (Trained technician only) Replace the system board.
(n = microprocessor number)
806f020d-0401ffff Failure Predicted on drive
[StorageVolumeElementName] for array
[ComputerSystemElementName].
(Computer HDD0)
Explanation: This message is for the use case when an
implementation has detected an Array Failure is
Predicted.
Severity: Warning
Alert Category: System - Predicted Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0168
SNMP Trap ID: 27
Automatically notify Support: Yes
User response:
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk
drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in
the order shown, restarting the server each time: a.
Hard disk drive. b. Cable from the system board to
the backplane. c. Hard disk drive backplane. (n =
hard disk drive number)