IBM NeXtScale nx360 M4 Installation And Service Manual page 274

806f050d-040bffff • 806f052b-2101ffff
806f050d-040bffff Array
[ComputerSystemElementName] is in
critical condition. (1U Storage HDD6)
Explanation: This message is for the use case when an
implementation has detected that an Array is Critical.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0174
SNMP Trap ID: 5
Automatically notify Support: No
User response:
1. Make sure that the RAID adapter firmware and
hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected
correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a
lit status LED.
806f050d-040cffff Array
[ComputerSystemElementName] is in
critical condition. (1U Storage HDD7)
Explanation: This message is for the use case when an
implementation has detected that an Array is Critical.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0174
SNMP Trap ID: 5
Automatically notify Support: No
User response:
1. Make sure that the RAID adapter firmware and
hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected
correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a
lit status LED.
256
IBM NeXtScale nx360 M4 Type 5455: Installation and Service Guide
806f0513-2582ffff A PCI SERR has occurred on
system [ComputerSystemElementName].
(PCIs)
Explanation: This message is for the use case when an
implementation has detected a PCI SERR.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0234
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and
adapter firmware. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for
the cluster solution before you update the code.
4.
Make sure that the adapter is supported. For a list
of supported optional devices, see
http://www.ibm.com/systems/info/x86servers/
serverproven/compat/us/.
5. Remove both adapters.
6.
Replace the PCIe adapters.
7. Replace the riser card.
806f052b-2101ffff Invalid or Unsupported firmware
or software was detected on system
[ComputerSystemElementName]. (IMM2
FW Failover)
Explanation: This message is for the use case when an
implementation has detected an Invalid/Unsupported
Firmware/Software Version.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0446
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1. Make sure the server meets the minimum
configuration to start (see Power-supply LEDs).
2. Recover the server firmware from the backup page
by restarting the server.
3. Update the server firmware to the latest level (see
Updating the firmware). Important: Some cluster
solutions require specific code levels or coordinated