IBM NeXtScale nx360 M4 Installation And Service Manual page 333

2. If User did not intentionally trigger the reboots,
check logs for probable cause.
3. Undo recent system changes (settings or devices
added). If not recent system changes, remove all
options then remove CMOS battery for 30 seconds
to clear CMOS contents. Verify that the system
boots. Then, re-install options one at a time to locate
the problem.
4. Check IBM support site for an applicable service
bulletin or firmware update that applies to this
error.
5. Reflash UEFI firmware.
6. Remove and re-install CMOS battery for 30 seconds
to clear CMOS contents
7. (Trained service technician only) Replace the
system board.
S.3060007 [S.3060007] A firmware fault has been
detected in the UEFI image.
Explanation: Internal UEFI Firmware Fault Detected,
System halted
Severity: Error
User response: Complete the following steps:
1. Check IBM support site for an applicable service
bulletin or firmware update that applies to this
error.
2. Reflash UEFI image.
3. (Trained service technician only) Replace the
system board.
S.3070007 [S.3070007] A firmware fault has been
detected in the UEFI image.
Explanation: Internal UEFI Firmware Fault Detected,
System halted
Severity: Error
User response: Complete the following steps:
1. Check IBM support site for an applicable service
bulletin or firmware update that applies to this
error.
2. Reflash UEFI image.
3. (Trained service technician only) Replace the
system board.
S.3108007 [S.3108007 ] The default system settings
have been restored.
Explanation: System Configuration Restored to
Defaults
Severity: Error
User response: Complete the following steps:
1. Check IBM support site for an applicable service
bulletin or firmware update that applies to this
error.
S.3818004 [S.3818004] The CRTM flash driver
could not successfully flash the staging
area. A failure occurred.
Explanation: CRTM Update Failed
Severity: Error
User response: Complete the following steps:
1. Continue booting sytem. If system does not reset,
manually reset the system.
2. If the error is not reported on the subsequent boot,
no additional recovery action is required.
3. If the error persists, continue booting system and
reflash UEFI image.
4. (Trained service technician only) Replace the
system board.
S.3818007 [S.3818007] The firmware image
capsules for both flash banks could not
be verified.
Explanation: CRTM image capsule could not be
verified
Severity: Error
User response: Complete the following steps:
1. If system failed to boot successfully, DC cycle
system.
2. If system boots to F1 steup, flash UEFI image and
reset bank to primary (if required). If system boots
without error, recovery is complete and no
additional action is required.
3. If system fails to boot, or if flash attempt fails,
(Trained service technician only) Replace the system
board.
S.51003 [S.51003] An uncorrectable memory error
was detected in DIMM slot % on rank
%. [S.51003] An uncorrectable memory
error was detected on processor %
channel %. The failing DIMM within
the channel could not be determined.
[S.51003] An uncorrectable memory error
has been detected during POST.
Explanation: Fatal Memory Error Occurred
Severity: Error
User response: Complete the following steps:
1. If the node has recently been installed, moved,
serviced, or upgraded, verify that the DIMM is
properly seated and visually verify that there is no
foreign material in any DIMM connector on that
memory channel. If either of these conditions is
Appendix B. UEFI (POST) error codes
S.3060007 • S.51003
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