IBM NeXtScale nx360 M4 Installation And Service Manual page 275

code updates. If the device is part of a cluster
solution, verify that the latest level of code is
supported for the cluster solution before you update
the code.
4. Remove components one at a time, restarting the
server each time, to see if the problem goes away.
5. If the problem remains, (trained service technician)
replace the system board.
806f0607-0301ffff An SM BIOS Uncorrectable CPU
complex error for
[ProcessorElementName] has asserted.
(CPU 1)
Explanation: This message is for the use case when an
SM BIOS Uncorrectable CPU complex error has
asserted.
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0816
SNMP Trap ID: 40
Automatically notify Support: No
User response:
1. Make sure that the installed microprocessors are
compatible with each other (see Installing a
microprocessor and heat sink for information about
microprocessor requirements).
2. Update the server firmware to the latest level (see
Updating the firmware).
3. (Trained technician only) Replace the incompatible
microprocessor.
806f0607-0302ffff An SM BIOS Uncorrectable CPU
complex error for
[ProcessorElementName] has asserted.
(CPU 2)
Explanation: This message is for the use case when an
SM BIOS Uncorrectable CPU complex error has
asserted.
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0816
SNMP Trap ID: 40
Automatically notify Support: No
User response:
1. Make sure that the installed microprocessors are
compatible with each other (see Installing a
microprocessor and heat sink for information about
microprocessor requirements).
806f0607-0301ffff • 806f060d-0401ffff
2. Update the server firmware to the latest level (see
Updating the firmware).
3. (Trained technician only) Replace the incompatible
microprocessor.
806f0607-2584ffff
Explanation: This message is for the use case when an
SM BIOS Uncorrectable CPU complex error has
asserted.
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0816
SNMP Trap ID: 40
Automatically notify Support: No
User response:
1. Make sure that the installed microprocessors are
compatible with each other (see Installing a
microprocessor and heat sink for information about
microprocessor requirements).
2. Update the server firmware to the latest level (see
Updating the firmware).
3. (Trained technician only) Replace the incompatible
microprocessor.
806f060d-0401ffff
Explanation: This message is for the use case when an
implementation has detected that an Array Failed.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0176
SNMP Trap ID: 5
Automatically notify Support: Yes
User response:
1. Make sure that the RAID adapter firmware and
hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected
correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a
lit status LED.
Appendix A. Integrated Management Module II (IMM2) error messages
An SM BIOS Uncorrectable CPU
complex error for
[ProcessorElementName] has asserted.
(All CPUs)
Array
[ComputerSystemElementName] has
failed. (Computer HDD0)
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