IBM NeXtScale nx360 M4 Installation And Service Manual page 248

806f0021-3002ffff • 806f0023-2101ffff
3. Update the server firmware (UEFI and IMM) and
adapter firmware. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for
the cluster solution before you update the code.
4. Remove both adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the
system board.
806f0021-3002ffff Fault in slot
[PhysicalConnectorSystemElementName]
on system
[ComputerSystemElementName]. (PCI 2)
Explanation: This message is for the use case when an
implementation has detected a Fault in a slot.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and
adapter firmware. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for
the cluster solution before you update the code.
4. Remove both adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the
system board.
806f0021-3003ffff Fault in slot
[PhysicalConnectorSystemElementName]
on system
[ComputerSystemElementName]. (PCI 3)
Explanation: This message is for the use case when an
implementation has detected a Fault in a slot.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
230
IBM NeXtScale nx360 M4 Type 5455: Installation and Service Guide
User response:
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and
adapter firmware. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for
the cluster solution before you update the code.
4. Remove both adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the
system board.
806f0021-3004ffff Fault in slot
[PhysicalConnectorSystemElementName]
on system
[ComputerSystemElementName]. (PCI 4)
Explanation: This message is for the use case when an
implementation has detected a Fault in a slot.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and
adapter firmware. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for
the cluster solution before you update the code.
4. Remove both adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the
system board.
806f0023-2101ffff Watchdog Timer expired for
[WatchdogElementName]. (IPMI
Watchdog)
Explanation: This message is for the use case when an
implementation has detected a Watchdog Timer
Expired.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0368