IBM NeXtScale nx360 M4 Installation And Service Manual page 268

806f0507-0302ffff • 806f050c-2001ffff
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0062
SNMP Trap ID: 40
Automatically notify Support: No
User response:
1. Check the CPU LED. See more information about
the CPU LED in Light path diagnostics.
2. Check for a server firmware update. Important:
Some cluster solutions require specific code levels
or coordinated code updates. If the device is part of
a cluster solution, verify that the latest level of code
is supported for the cluster solution before you
update the code.
3. Make sure that the installed microprocessors are
compatible with each other.
4. (Trained technician only) Reseat microprocessor n.
5. (Trained technician only) Replace microprocessor n.
(n = microprocessor number)
806f0507-0302ffff [ProcessorElementName] has a
Configuration Mismatch. (CPU 2)
Explanation: This message is for the use case when an
implementation has detected a Processor Configuration
Mismatch has occurred.
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0062
SNMP Trap ID: 40
Automatically notify Support: No
User response:
1. Check the CPU LED. See more information about
the CPU LED in Light path diagnostics.
2. Check for a server firmware update. Important:
Some cluster solutions require specific code levels
or coordinated code updates. If the device is part of
a cluster solution, verify that the latest level of code
is supported for the cluster solution before you
update the code.
3. Make sure that the installed microprocessors are
compatible with each other.
4. (Trained technician only) Reseat microprocessor n.
5. (Trained technician only) Replace microprocessor n.
(n = microprocessor number)
806f0507-2584ffff [ProcessorElementName] has a
Configuration Mismatch. (All CPUs)
Explanation: This message is for the use case when an
implementation has detected a Processor Configuration
Mismatch has occurred.
250
IBM NeXtScale nx360 M4 Type 5455: Installation and Service Guide
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0062
SNMP Trap ID: 40
Automatically notify Support: No
User response:
1. Check the CPU LED. See more information about
the CPU LED in Light path diagnostics.
2. Check for a server firmware update. Important:
Some cluster solutions require specific code levels
or coordinated code updates. If the device is part of
a cluster solution, verify that the latest level of code
is supported for the cluster solution before you
update the code.
3. Make sure that the installed microprocessors are
compatible with each other.
4.
(Trained technician only) Reseat microprocessor n.
5. (Trained technician only) Replace microprocessor n.
(n = microprocessor number)
806f050c-2001ffff Memory Logging Limit Reached
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 1)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Reached.
Severity: Warning
Alert Category: Warning - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0144
SNMP Trap ID: 43
Automatically notify Support: Yes
User response:
1.
Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory error.
2. Swap the affected DIMMs (as indicated by the
error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace
the affected DIMM.
4. (Trained technician only) If the problem occurs on
the same DIMM connector, check the DIMM
connector. If the connector contains any foreign
material or is damaged, replace the system board.