Collect A Trouble Image With Logs - GE LOGIQ 5 PRO Service Manual

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Collect a Trouble Image with Logs

If the system should malfunction, press the Alt-D keys simultaneously. This will collect a screen capture
of the image monitor, system presets and the following logs:
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NOTE: Power Supply and Temperature logs are not currently being updated by the LOGIQ™ 5 PRO.
This Alt-D function is available at all times.
When Alt-D is pressed, a menu box appears that allows for:
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NOTE: You MUST select H:, or CD-RW as the destination device if it is to be different than the default
Export directory on the hard drive. Choose the H: drive which is the MOD, or the CD-RW.
NOTE: From BTO5 software, USB memory stick is supported. Option button and options dialog box
like the right side image in Figure 7-1 is only supported from R4.0.4.
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Keyboard Shadow Log
Error Logs
Crash Log
Power Supply
Temperature
Figure 7-1 ALT-D Dialog Box and Option Dialog box
A place to enter a description of the problem
A choice to store to a pre-formatted MOD (H: drive), CD-RW or to the Export directory D: drive
(for remote viewing through InSite).
Chapter 7 Diagnostics/Troubleshooting
LOGIQ™ 5 PRO S
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ANUAL
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