Memory Dump; Preparing For Memory Dumping; Saving The Dump File - NEC Express5800 120Rj-2 User Manual

User Guide

Memory Dump

If an error occurs, the dump file should be saved to acquire necessary information.
If you saved the dump to DAT, write down that it is saved as "NTBackup" or
"ARCServe" on the label. You can specify the location to save the diagnostic
information as you like...
■
Consult with your sales agent before dumping the memory.
Dumping the memory while the server is in process may
affect the system operation.
■
Restarting the system due to an error may display a mes-
sage indicating insufficient virtual memory. Ignore this mes-
sage and proceed. Restarting the system may result in
dumping improper data.

Preparing for Memory Dumping

Memory dumping with the DUMP switch may disable the server to restart. In such a
case, it is required to force the server to shut down. This forced shutdown, however, is
not available if "Enable" is selected for "Power Switch Inhibit" on the Security menu of
the BIOS setup utility, SETUP, because this setting disables POWER switch operation.
Follow the procedure below to change the setting to enable the forced shutdown and
restart of the server.
1. Power on the server and start the BIOS setup utility, SETUP.
2. Select "Disable" for "Power Switch Inhibit" in the Security menu.
3. Save the configuration data and exit the SETUP.

Saving the Dump File

Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin
(a straightened large paper clip will make a substitute) into the switch hole to press the
DUMP switch.
Pressing the DUMP switch saves the dump file in the specified directory. (Memory
dumping may not be available when the CPU stalls.)
Do not use a toothpick or plastic stick that could break easily.
Do not use any pin easily broken such as a toothpick or plastic
pin.
Caution
Warning
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