910.07 Data Communication Error; Rip Card Assembly Communication Failure - Lexmark C950 Service Manual

5058-030
Step Action and questions
Contact your next level of support. You will need the following information for them:
31
• Exact 900.xx error digits and complete error message
• Printed menu settings page
• Printed network settings page
• Device error log
• A sample print file If the error appears to be isolated to a single file
• File/Application used If the error is related to specific print file
• Device Operating System
• Driver used (PCL/PS)
• Frequency of the occurrence of the error
910.02–910.07 Data communication error
Step Action and questions
Upgrade the firmware.
1
Does the problem persist?
POR the machine.
2
Does the error continue?

939.00 RIP card assembly communication failure

Step Action and questions
Perform a POR.
1
Does the error occur when the
power is turned off/on?
Turn the printer off for 60
2
seconds.
Does the error occur when the
power is turned off/on again?
Check the RIP PCBA for
3
connection.
Is the above sensor connected
properly?
Perform a print test. Go to
4
"PRINT TESTS" on page
Does the error still occur?
Perform a print test. Go to
5
"PRINT TESTS" on page
Does the error still occur?
Service Manual
2-214
Yes
Go to step 2.
Replace the upper printer engine
PCBA.
Go to
"Upper printer engine
PCBA removal" on page
Yes
Go to step 2.
Go to step 3.
Replace the RIP PCBA.
Go to
"RIP PCBA removal" on
page 4-144.
Go to step 4.
Replace the lower engine PCBA.
3-22.
Go to
"Lower engine PCBA
removal" on page
Go to step 5.
Replace the upper printer engine
PCBA.
3-22.
Go to
"Upper printer engine
PCBA removal" on page
Yes
No
Problem resolved
Problem resolved
4-181.
No
Perform several print tests.
If the problem remains, then go to
step 2.
Problem solved.
Replace the connection.
Problem solved.
4-98.
Problem solved.
4-181.
No
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