5058-030
995.00 Finisher NVM R/W failure
Step
Action and questions
Turn the finisher off and on
1
several times.
Does the error still occur when
the power is on?
Check the finisher PCBA for
2
connection.
Are the connections of the
finisher controller card
assembly properly connected?
996.00 Finisher type failure
Step
Action and questions
Check the printer and finisher
1
installation.
Is the finisher installed to the
printer properly?
Turn the finisher on and off.
2
Does the error still occur when
the power is back on?
Check the finisher PCBA for
3
connection.
Are the connections of the
finisher controller card
assembly properly connected?
997.00 Duplex controller card assembly type failure
Step
Action and questions
Check the duplex unit for proper
1
installation.
Remove duplex unit assembly,
and reinstall it.
Perform a 2-sided print test.
Does the error still occur?
Perform a 2-sided print test.
2
Does the error still occur?
Service Manual
2-220
Yes
Go to step 2.
Replace the finisher PCBA.
Go to
"Finisher PCBA removal"
on page
4-281.
Yes
Go to step 2.
Go to step 3.
Replace the finisher PCBA.
Go to
"Finisher PCBA removal"
on page
4-281.
Yes
Go to step 2.
Replace the duplex controller
card assembly.
Go to
"Printer left duplex door
assembly removal" on
page
4-145.
Go to step 3.
No
Problem resolved
Problem resolved
No
Reinstall the finisher.
Problem resolved
Replace the connections.
No
Problem resolved
Problem resolved
Previous
Next
Go Back