Page 1 C950 User's Guide September 2011 www.lexmark.com Machine type(s): 5058 Model(s):...
Page 2: Table Of Contents
Contents Contents Safety information..................12 Learning about the printer.................14 Thank you for choosing this printer!.......................14 Finding information about the printer....................14 Selecting a location for the printer......................15 Printer configurations..........................17 Using the printer control panel.......................20 Understanding the home screen..............21 Understanding the home screen......................21 Using the touch-screen buttons......................22 Setting up and using the home screen applications........24 Accessing the Embedded Web Server.....................24...
Page 3 Adjusting the brightness of the display ......................63 Recycling..............................64 Recycling Lexmark products ..........................64 Recycling Lexmark packaging..........................64 Returning Lexmark cartridges for reuse or recycling..................64 Loading paper and specialty media............65 Setting the paper size and type.......................65 Configuring Universal paper settings......................65 Loading the standard or optional 520‑sheet tray...................66 Loading the optional 850‑...
Page 4 Contents Creating a custom name for a paper type ......................77 Assigning a custom paper type name .......................77 Configuring a custom name ..........................77 Paper and specialty media guide..............79 Paper guidelines............................79 Paper characteristics............................79 Unacceptable paper............................80 Selecting paper ..............................80 Selecting preprinted forms and letterhead ......................80 Using recycled paper and other office papers ....................81 Storing paper............................82 Supported paper sizes, types, and weights.....................83...
Page 5 Contents Understanding printer menus..............99 Menus list..............................99 Supplies menu............................100 Paper menu............................102 Default Source menu ............................102 Paper Size/Type menu ............................102 Configure MP menu............................105 Substitute Size menu ............................106 Paper Texture menu ............................106 Paper Weight menu ............................108 Paper Loading menu ............................109 Custom Types menu ............................111 Custom Names menu .............................111 Custom Bin Names menu ..........................111 Universal Setup menu.............................111...
Page 6 Contents Finishing menu..............................144 Quality menu ..............................147 Utilities menu..............................150 XPS menu ................................151 PDF menu................................151 PostScript menu..............................151 PCL Emul menu ...............................152 HTML menu ..............................154 Image menu ..............................155 Booklet Adjustments menu ..........................156 Help menu.............................157 Securing the hard disk and other installed memory........158 Statement of Volatility..........................158 Erasing volatile memory........................158 Erasing non‑volatile memory........................159 Erasing printer hard disk memory......................159...
Page 7 Contents Moving the printer to another location......................191 Shipping the printer ............................191 Administrative support................192 Finding advanced networking and administrator information.............192 Checking the virtual display........................192 Checking the status of the printer......................192 Setting up e‑mail alerts.........................192 Viewing reports.............................193 Restoring factory default settings......................193 Clearing jams....................194 Avoiding jams............................194 Understanding jam numbers and locations..................194 201–202 paper jams..........................196...
Page 8 Contents Error reading USB drive. Remove USB......................220 Error reading USB hub. Remove hub......................220 Insert staple cartridge.............................220 Insert the hole punch box..........................221 Insert Tray [x]..............................221 Install bin [x] ..............................221 Load [src] with [custom type name] .......................221 Load [src] with [custom string] ........................221 Load [src] with [size] ............................222 Load [src] with [type] [size]..........................222 Load Manual Feeder with [custom type name]....................222...
Page 9 Contents 55 Unsupported option in slot [x]........................227 56 Parallel port [x] disabled ..........................228 56 Serial port [x] disabled ..........................228 56 Standard USB port disabled ........................228 56 Standard parallel port disabled........................228 56 USB port [x] disabled ..........................228 57 Configuration change, some held jobs were not restored ................228 58 Too many disks installed ..........................229 58 Too many flash options installed .......................229 58 Too many trays attached ...........................229...
Page 10 Contents 2,000-sheet drawer problems ........................239 Memory card ..............................239 Cannot detect flash memory card ........................239 Cannot detect printer hard disk........................239 Internal Solutions Port does not operate correctly ..................240 Internal print server does not operate correctly ....................240 USB/parallel interface card does not operate correctly .................240 Solving paper feed problems.........................241 Paper frequently jams.............................241 Paper jam message remains after jam is cleared ...................241...
Page 11 Contents Power consumption..........................262 Index......................273...
Page 12: Safety Information
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
Page 13 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
Page 14: Learning About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at http://support.lexmark.com. •...
Page 15: Selecting A Location For The Printer
The printer software is located in the printer Program folder or on the desktop, depending on your operating system. Latest supplemental information, updates, and technical support: Lexmark Support Web site— http://support.lexmark.com • Documentation Note: Select your country or region, and then select •...
Page 16 Learning about the printer • Keep the printer: – Away from the direct airflow of air conditioners, heaters, or ventilators – Free from direct sunlight, humidity extremes, or temperature fluctuations – Clean, dry, and free of dust – Away from stray staples and paper clips •...
Page 17: Printer Configurations
Learning about the printer Printer configurations Basic model Printer control panel Exit tray 2 Note: Exit tray 2 is supported in any configuration except when a finisher is installed. Standard exit bin Front door Standard 520‑sheet tray Multipurpose feeder...
Page 18: Configured Models
Learning about the printer Configured models You can configure your basic printer by adding optional trays. A 2,000-sheet high‑capacity feeder and a finisher bin can also be added. Optional 520‑sheet tray Optional 520‑sheet trays Optional 520‑sheet tray 2,000‑sheet tandem‑tray module •...
Page 19: Fully Configured Model
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Page 20: Using The Printer Control Panel
Learning about the printer Using the printer control panel PQRS WXYZ Display View printing options as well as status and error messages. Home Navigate back to the home screen. Keypad Enter numbers, letters, or symbols. Sleep button Enable Sleep Mode or Hibernate Mode. •...
Page 21: Understanding The Home Screen
Understanding the home screen Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen buttons and icons to initiate an action. Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.
Page 22: Using The Touch-Screen Buttons
Understanding the home screen This may also appear on the home screen: Touch Search Held Jobs Search current held jobs. Features Feature Description Attendance message alert If an attendance message affects a function, then this icon appears and the red indicator light blinks.
Page 23 Understanding the home screen Touch Delete folder Delete the file you selected. Left arrow Scroll to the left. Right arrow Scroll to the right. Right scroll increase Scroll to another value in increasing order. Left scroll decrease Scroll to another value in decreasing order. Down arrow Scroll down.
Page 24: Setting Up And Using The Home Screen Applications
• There may be additional solutions and applications available for purchase. To learn more, visit www.lexmark.com. Or, inquire at your point of purchase. Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.
Page 25: Activating The Home Screen Applications
Embedded Web Server. For more information about accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page 24. For detailed information about configuring and using the home screen applications, visit the Lexmark Web site at http://support.lexmark.com.
Page 26: Understanding Eco-Settings
Setting up and using the home screen applications Understanding Eco‑Settings Icon Description The application lets you easily manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer. Understanding Showroom Icon Description The application lets you create and display a customized slide show on the touch screen of your printer. You can load images either from a flash drive or through the printer Embedded Web Server.
Page 27: Exporting And Importing A Configuration
Setting up and using the home screen applications Exporting and importing a configuration You can export configuration settings into a text file, and then import it to apply the settings to other printers. Exporting a configuration to a file Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer control panel home screen.
Page 28: Additional Printer Setup
Additional printer setup Additional printer setup Turning on the printer Open the front door. Press the printer power switch. Close the front door.
Page 29: Installing Internal Options
Fonts • Firmware cards – Bar Code – PrintCryption • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – RS‑232‑C Serial ISP – Parallel 1284‑B ISP – MarkNet N8250 802.11 b/g/n Wireless ISP – MarkNet N8130 10/100 Fiber ISP –...
Page 30: Accessing The System Board
Additional printer setup Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 31: Installing A Memory Card
Additional printer setup ISP connector Firmware and flash memory card connectors Memory card connectors Push the system board back into place. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 32 Additional printer setup On the system board, open the memory card connector latches. Align the notch on the memory card to the ridge on the connector. Notch Ridge...
Page 33: Installing A Flash Memory Or Firmware Card
Additional printer setup Push the memory card into the connector until it clicks into place. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
Page 34 Additional printer setup Holding the card by its sides, align the plastic pins on the card with the holes on the system board. Plastic pins Metal pins Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. •...
Page 35: Installing An Internal Solutions Port
Additional printer setup Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 36 Additional printer setup Use the provided screws to attach the plastic bracket to the ISP solution. Use the provided screw to attach the ISP solution to the system board cage.
Page 37 Additional printer setup Connect the ISP solution interface cable into the receptacle of the system board. Firmly connect the ISP solution to the system board cage using two screws.
Page 38: Installing A Printer Hard Disk
Additional printer setup Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 39 Additional printer setup To install a printer hard disk onto the ISP: Using a flathead screwdriver, loosen the screws. Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket. Align the standoffs of the printer hard disk to the holes in the ISP, and then press down on the printer hard disk until the standoffs are in place.
Page 40 Additional printer setup To install a printer hard disk directly on the system board: Align the standoffs of the printer hard disk to the holes in the system board, and then press down on the printer hard disk until the standoffs are in place.
Page 41 Additional printer setup Use the two provided screws to attach the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color‑coded.
Page 42: Removing A Printer Hard Disk
Additional printer setup Removing a printer hard disk Note: This task requires a flathead screwdriver. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Access the system board.
Page 43: Installing Hardware Options
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 44: Installing Optional Trays
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Unpack the optional tray, and then remove all packing material.
Page 45 Additional printer setup Align the printer with the tray, and then lower the printer into place. 1‑tray module 1‑tray module 2,000-sheet high‑capacity feeder 3‑tray module 3‑tray module 2,000‑sheet high‑capacity feeder...
Page 46: Attaching Cables
Additional printer setup Tandem‑tray module Tandem‑tray module 2,000‑sheet high‑capacity feeder Turn the printer back on. Set the printer software to recognize the optional tray. For more information, see “Updating available options in the printer driver” on page 49. Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm.
Page 47: Verifying Printer Setup
Additional printer setup USB printer port USB port Ethernet port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur. Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:...
Page 48: Printing A Menu Settings Page
Insert the Software and Documentation CD, and then double-click the software installer package. Follow the instructions on the computer screen. Using the Internet Go to the Lexmark Web site at www.lexmark.com. From the Software menu, click Driver Finder. Select your product, and then select your operating system.
Page 49: Updating Available Options In The Printer Driver
Additional printer setup Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users Open the printers folder: Click , or click Start and then click Run.
Page 50: Installing The Printer On A Wireless Network (Windows)
Additional printer setup • SSID—The SSID is also referred to as the network name. • Wireless Mode (or Network Mode)—The mode will be either infrastructure or ad hoc. • Channel (for ad hoc networks)—The channel defaults to auto for infrastructure networks. Some ad hoc networks will also require the auto setting.
Page 51 Additional printer setup Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the computer screen. Insert the Software and Documentation CD.
Page 52: Installing The Printer On A Wireless Network (Macintosh)
Additional printer setup Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. Follow the instructions on the computer screen.
Page 53 Additional printer setup In Mac OS X version 10.5 or later From the Apple menu, navigate to: System Preferences > Network > AirPort In Mac OS X version 10.4 or earlier From the Finder, navigate to: Applications > Internet Connect > AirPort From the Network Name pop‑up menu, select print server [yyyyyy], where the y's are the last six digits of the MAC address located on the MAC address sheet.
Page 54: Installing The Printer On A Wired Network
Additional printer setup Type the user password, and then click OK. All necessary applications are installed in the computer. Click Close when installation is complete. Add the printer: For IP printing: In Mac OS X version 10.5 or later From the Apple menu, navigate to: System Preferences >...
Page 55: For Macintosh Users
Additional printer setup If the CD does not launch after a minute, then do the following: Click or click Start, and then click Run. In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. Press Enter, or click OK.
Page 56 Additional printer setup In Mac OS X version 10.4 or earlier From the Finder, navigate to: Applications > Utilities Double‑click Printer Setup Utility or Print Center. From the Printer List, click Add, and then click IP Printer. Type in the printer IP address in the Address field, and then click Add. •...
Page 57: Changing Port Settings After Installing A New Network Internal Solutions Port
Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.
Page 58: Setting Up Serial Printing
Additional printer setup If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.
Page 59 Additional printer setup After installing the serial or communication (COM) port, configure the printer and the computer so they can communicate. Make sure you have connected the serial cable to the COM port on your printer. Set the parameters in the printer: From the printer control panel, navigate to the menu with port settings.
Page 60: Minimizing Your Printer's Environmental Impact
Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...
Page 61: Saving Energy
Minimizing your printer's environmental impact Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 194. Print in black and white To print all text and graphics using only the black print cartridge, set the printer to Black Only. For more information, see “Printing in black and white”...
Page 62: Adjusting Sleep Mode
Minimizing your printer's environmental impact Choose Use factory default settings. This setting supports the performance specifications of your printer. Note: Selecting Photo from the driver may disable Quiet Mode and provide better print quality and full speed printing. Reduce printer noise. •...
Page 63: Using Hibernate Mode
Minimizing your printer's environmental impact Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Using the Embedded Web Server Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: •...
Page 64: Recycling
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 65: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size menu.
Page 66: Loading The Standard Or Optional 520-Sheet Tray
Loading paper and specialty media Loading the standard or optional 520‑sheet tray The printer has one standard 520‑sheet tray (Tray 1), and may have one or more optional 520‑sheet trays. All 520‑sheet trays support the same paper sizes and types. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
Page 67 Loading paper and specialty media Squeeze and then slide the width guide to the correct position for the paper size loaded. Squeeze and then slide the length guide to the correct position for the paper size loaded. Note: The length guide has a locking device. To unlock, slide the button on top of the length guide down. To lock, slide the button up when a length has been selected.
Page 68 Loading paper and specialty media Notes: • Place print side facedown for duplex printing. • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads with the header on the left side of the tray. •...
Page 69: Loading The Optional 850- And 1,150-Sheet Trays
Loading paper and specialty media Loading the optional 850‑ and 1,150‑sheet trays The 850‑ and 1,150‑sheet trays support the same paper sizes and types, and require the same process for loading paper. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
Page 70 Loading paper and specialty media Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the recommended print side faceup. Notes: • Place print side facedown for duplex printing.
Page 71: Loading The 2000-Sheet High-Capacity Feeder
Loading paper and specialty media Loading the 2000‑sheet high‑capacity feeder The high‑capacity feeder can hold up to 2,000 sheets of letter‑, A4‑, and legal‑size paper (80 g/m or 20 lb). Pull the tray out. Adjust the width guide as necessary.
Page 72 Loading paper and specialty media Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load paper into the tray with the print side faceup. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams and possible printer damage.
Page 73: Loading The Multipurpose Feeder
Loading paper and specialty media Notes: • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads faceup with the header on the left side of the tray. • Place letterheads facedown with the header on the right side of the tray for duplex printing. Insert the tray.
Page 74 Loading paper and specialty media For paper or specialty media that is longer than letter-size paper, gently pull the extension until it is fully extended. Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten the edges on a level surface.
Page 75 Loading paper and specialty media Push the paper pick tab, and then load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop, and then release the paper pick tab. Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause jams or the paper pick tab to break.
Page 76: Linking And Unlinking Trays
Loading paper and specialty media Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and MP Feeder Type) based on the paper or specialty media loaded.
Page 77: Linking Exit Bins
Loading paper and specialty media Linking exit bins Link exit bins to create a single output source. The printer automatically uses the next available bin as the output source. The standard exit bin holds up to 550 sheets of 20‑lb paper. If you need additional output capacity, you can purchase other optional exit bins.
Page 78 Loading paper and specialty media Click Settings > Paper Menu > Custom Types > select the custom name you want to configure > select a paper or specialty media type > Submit.
Page 79: Paper And Specialty Media Guide
Paper and specialty media guide Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 220 g/m (16 to 58 lb bond) grain long.
Page 80: Unacceptable Paper
Paper and specialty media guide Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Page 81: Using Recycled Paper And Other Office Papers
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
Page 82: Storing Paper
(16 lb) • Multiple part forms or documents For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: •...
Page 83: Supported Paper Sizes, Types, And Weights
The following tables provide information on standard and optional paper input sources and the types of paper they support. Note: To use a paper size that is unlisted, configure a Universal Paper Size. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. Supported paper sizes 2,000‑...
Page 84 Paper and specialty media guide 2,000‑ 520‑ sheet Paper size and dimension sheet MP feeder Manual paper Manual envelope Duplex tray drawer 297 x 420 mm (11.69 x 16.54 in.) 11x17 279 x 432 mm (11 x 17 in.) Oficio (México) 216 x 340 mm (8.5 x 13.4 in.) Folio...
Page 85: Supported Paper Types And Weights
Paper and specialty media guide 2,000‑ 520‑ sheet Paper size and dimension sheet MP feeder Manual paper Manual envelope Duplex tray drawer B5 Envelope 176 x 250 mm (6.93 x 9.84 in.) Other Envelope 76.22 x 76.22 mm (3 x 3 in.) up to 296.93 x 427.48 mm (11.69 x 16.83 in.) Source supports size with size sensing.
Page 86 Paper and specialty media guide Paper type 520‑ sheet 2,000‑ MP feeder Manual paper Manual envelope Duplex tray sheet drawer Card stock Transparencies Labels • Paper Envelopes Finisher The paper capacity of each exit bin is listed in parentheses. Paper capacity estimations are calculated based on 75‑g/m (20‑lb) paper.
Page 87: Supported Finishing Features
Paper and specialty media guide Supported finishing features Finisher standard bin Finisher bin 1 Finisher bin 2 (booklet‑maker) Paper transport Notes: • The finisher shown is the booklet finisher. Bin 2 is available only when the booklet finisher is installed. •...
Page 88 Paper and specialty media guide Bin 1 • The paper capacity is 3,000 sheets when the standard finisher is installed. • The paper capacity is 1,500 sheets when the booklet finisher is installed. Bin 1 finishing features Size Offset Single/Double staple Double dual staple Punch Executive...
Page 89: Setting The Finisher Exit Bin
Paper and specialty media guide Bin 2 finishing features Size Bi fold Booklet fold Saddle staple A4 (only SEF) Executive Folio JIS B4 JIS B5 Legal Letter (only SEF) Statement Tabloid Universal Envelopes (any size) SEF—The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi fold—Each page is individually folded and stacked separately.
Page 90: Printing
Printing Printing The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 194 and “Storing paper” on page 82. Printing a document Printing a document From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. Send the print job: For Windows users With a document open, click File >...
Page 91: Using Max Speed And Max Yield
Printing If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Click Settings >...
Page 92: Printing From A Flash Drive
Printing Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. Insert a flash drive into the USB port.
Page 93: Supported Flash Drives And File Types
Printing From the printer control panel, touch the document you want to print. Touch the arrows to increase the number of copies to print, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. •...
Page 94: Printing On Specialty Media
• To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, flex the stack to prevent sheets from sticking together. • We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at www.lexmark.com.
Page 95: Tips On Using Envelopes
• Vinyl, pharmacy, and dual‑sided labels are not supported. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. When printing on labels: • Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that: –...
Page 96: Tips On Using Card Stock
Printing • Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label. • Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended.
Page 97: Printing Confidential And Other Held Jobs
Printing Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
Page 98: Printing A Directory List
Printing Printing a directory list A directory list shows the resources stored in a flash memory or on the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel Touch Cancel Jobs on the touch screen, or press on the keypad.
Page 99: Understanding Printer Menus
Understanding printer menus Understanding printer menus Menus list Supplies Paper Menu Reports Settings Cyan Cartridge Default Source Menu Settings Page General Settings Magenta Cartridge Paper Size/Type Device Statistics Flash Drive Yellow Cartridge Configure MP Network Setup Page Setup Black Cartridge Substitute Size Network [x] Setup Page Job Accounting...
Page 100: Supplies Menu
Understanding printer menus Supplies menu Menu item Description Cyan Cartridge Shows the status of the cyan print cartridge Early Warning Invalid Replace Missing or Defective Unsupported Magenta Cartridge Shows the status of the magenta print cartridge Early Warning Invalid Replace Missing or Defective Unsupported Yellow Cartridge...
Page 101 Understanding printer menus Menu item Description Magenta Photoconductor Unit Shows the status of the magenta photoconductor unit Early Warning Replace Missing Yellow Photoconductor Unit Shows the status of the yellow photoconductor unit Early Warning Replace Missing Black Photoconductor Unit Shows the status of the black photoconductor unit Early Warning Replace Missing...
Page 102: Paper Menu
Understanding printer menus Menu item Description 480K Maintenance Kit Shows the status of the maintenance kit Near End of Life End of Life Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray [x] Notes: MP Feeder...
Page 103 Understanding printer menus Menu item Description Tray [x] Type Specifies the paper type loaded in each tray Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type [x] is Transparency the factory default setting for all other trays. Recycled •...
Page 104 Understanding printer menus Menu item Description MP Feeder Type Specifies the paper type loaded in the multipurpose feeder Custom Type [x] Notes: Plain Paper • Custom Type [x] is the factory default setting. Card Stock • From the Paper menu, Configure MP Feeder must be set to Cassette for Transparency MP Feeder Type to appear as a menu setting.
Page 105: Configure Mp Menu
Understanding printer menus Menu item Description Manual Paper Type Specifies the paper type being manually loaded Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Glossy Heavy Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x]...
Page 106: Substitute Size Menu
Understanding printer menus Substitute Size menu Menu item Description Substitute Size Substitutes a specified paper size if the requested paper size is not available All Listed Notes: • All Listed is the factory default setting. All available substitutions are Statement/A5 allowed.
Page 107 Understanding printer menus Menu item Description Labels Texture Specifies the relative texture of the labels loaded Normal Rough Smooth Bond Texture Specifies the relative texture of the bond paper loaded Rough Smooth Normal Envelope Texture Specifies the relative texture of the envelopes loaded Normal Rough Smooth...
Page 108: Paper Weight Menu
Understanding printer menus Paper Weight menu Menu item Description Plain Weight Specifies the relative weight of the plain paper loaded Normal Heavy Light Card Stock Weight Specifies the relative weight of the card stock loaded Normal Note: Settings appear only when card stock is supported. Heavy Light Transparency Weight...
Page 109: Paper Loading Menu
Understanding printer menus Menu item Description Letterhead Weight Specifies the relative weight of the letterhead loaded Normal Heavy Light Preprinted Weight Specifies the relative weight of the preprinted paper loaded Normal Heavy Light Colored Weight Specifies the relative weight of the colored paper loaded Normal Heavy Light...
Page 110 Understanding printer menus Menu item Description Glossy Loading Determines whether 2‑sided printing occurs for all print jobs that specify Glossy as the paper type Duplex Labels Loading Determines whether 2‑sided printing occurs for all print jobs that specify Labels as the paper type Duplex Bond Loading Determines whether 2‑sided printing occurs for all print jobs that...
Page 111: Custom Types Menu
Understanding printer menus Custom Types menu Menu item Description Custom Type [x] Associates a paper or specialty media type with a factory default Custom Type [x] name or a user‑defined custom name created from the Embedded Paper Web Server or from MarkVision Professional Card Stock Letterhead...
Page 112: Bin Setup Menu
Understanding printer menus Menu item Description Portrait Width Sets the portrait width 3–48 inches Notes: 76–1219 mm • 11.69 inches is the US factory default setting. Inches can be increased in 0.01‑inch increments. • 296.9 mm is the international factory default setting. Millimeters can be increased in 1‑mm increments.
Page 113: Reports Menu
Understanding printer menus Menu item Description Overflow Bin Specifies an alternate exit bin when a designated bin is full Standard Bin Note: Standard Bin is the factory default setting. Bin [x] Assign Type/Bin Selects an exit bin for each supported paper type Plain Paper Bin Available selections for each type are: Card Stock Bin...
Page 114: Network/Ports Menu
Understanding printer menus Menu item Description Network [x] Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Notes: • This selection is available when more than one network option is installed. •...
Page 115 Understanding printer menus Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When Off is used, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On.
Page 116: Network Reports Menu
Understanding printer menus Menu item Description Mac Binary PS Sets the printer to process Macintosh binary PostScript print jobs Auto Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup Displays and sets the printer network settings.
Page 117: Tcp/Ip Menu
Understanding printer menus Menu item Description View Network Address Lets you view the network addresses End‑of‑Job Timeout Sets the amount of time in seconds before a network print job is canceled 0–225 Notes: • 90 seconds is the factory default setting. •...
Page 118: Ipv6 Menu
Understanding printer menus Menu item Description Enable AutoIP Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP Enables the built-in FTP server, which allows you to send files to the printer using File Transfer Protocol. Note: Yes is the factory default setting.
Page 119: Wireless Menu
Understanding printer menus Menu item Description View Router Address Shows the router address Note: The router address can be changed only from the Embedded Web Server. Enable DHCPv6 Enables DHCPv6 in the printer Note: On is the factory default setting. Wireless menu Use the following menu items to view or configure the wireless internal print server settings.
Page 120: Appletalk Menu
Understanding printer menus AppleTalk menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > AppleTalk Menu item Description Activate Activates AppleTalk support Note: Yes is the factory default setting. View Name Shows the assigned AppleTalk name Note: The name can be changed only from the Embedded Web Server.
Page 121 Understanding printer menus Menu item Description USB Buffer Sets the size of the USB input buffer Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. Disabled • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes.
Page 122: Parallel [X] Menu
Understanding printer menus Parallel [x] menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 123 Understanding printer menus Menu item Description Job Buffering Temporarily stores print jobs on the printer hard disk before printing Notes: • Off is the factory default setting. Auto • On buffers print jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
Page 124: Serial [X] Menu
Understanding printer menus Menu item Description ENA gateway Sets the gateway information for an external print server yyy.yyy.yyy.yyy Note: This menu item is available only if the printer is attached to an external print server through the USB port. Serial [x] menu Menu item Description PCL SmartSwitch...
Page 125 Understanding printer menus Menu item Description Serial Buffer Sets the size of the serial input buffer Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. Disabled • Disabled turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed.
Page 126: Smtp Setup Menu
Understanding printer menus Menu item Description Baud Specifies the rate at which data can be received through the serial port 9600 Notes: 19200 • 9600 is the factory default setting. 38400 • 138200, 172800, 230400, and 345600 baud rates are only displayed in the 57600 Standard Serial menu.
Page 127 Understanding printer menus Menu item Description Use SSL Sets the printer to use SSL for increased security when connecting to the SMTP server Disabled Negotiate Notes: Required • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
Page 128: Security Menu
Understanding printer menus Security menu Miscellaneous Security Settings menu Menu item Description Login Restriction Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures 1–10 Notes: Failure time frame •...
Page 129: Disk Wiping Menu
Understanding printer menus Menu item Description Verify Job Expiration Sets a time limit on how long the printer stores print jobs needing verification 1 hour 4 hours 24 hours 1 week Reserve Job Expiration Sets a time limit on how long the printer stores print jobs for printing at a later time 1 hour 4 hours 24 hours...
Page 130: Security Audit Log Menu
Understanding printer menus Menu item Description Automatic Method Automatic wiping marks all disk space used by a previous print job and does not permit the file system to reuse this space until it has been cleared. Single pass Only Automatic wiping enables users to activate disk wiping without having to turn Multiple pass the printer off for an extended amount of time.
Page 131: Set Date And Time Menu
Understanding printer menus Menu item Description Configure Log Specifies whether and how audit logs are created Enable Audit Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog. No is the factory default setting. Enable Remote Syslog •...
Page 132: Settings Menu
Understanding printer menus Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note: Some languages may not be available for all printers. Francais Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska...
Page 133 Understanding printer menus Menu item Description Quiet Mode Reduces the amount of noise produced by the printer Notes: • Off is the factory default setting. This setting supports the performance specifications of your printer. • On configures the printer to produce as little noise as possible.
Page 134 Understanding printer menus Menu item Description Keyboard Specifies a language for the printer control panel keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkce Cesky Simplified Chinese...
Page 135 Understanding printer menus Menu item Description Displayed Information Specifies what is displayed on the upper left and right corners of the home screen Left side For the Left side and Right side options, choose from the Right side following options: Custom Text [x] None [x] Toner...
Page 136 Understanding printer menus Menu item Description Home screen customization Additional buttons can be added to the home screen, and default buttons can be removed. Change Language Available selections for each button are: Copy Do not display Search Held Jobs Display Held Jobs USB Drive Profiles...
Page 137 Understanding printer menus Menu item Description Alarms Sets an alarm to sound when the printer requires operator intervention Alarm Control Available selections for each alarm type are: Cartridge Alarm Staple Alarm Single Hole Punch Alarm Continuous Notes: • Single is the factory default setting for Alarm Control and Cartridge Alarm.
Page 138 Understanding printer menus Menu item Description Timeouts Sets the amount of time in seconds the printer waits for additional data before canceling a print job Wait Timeout Disabled Notes: 15–65535 sec • 40 seconds is the factory default setting. • Wait Timeout is available only when the printer is using PostScript emulation.
Page 139: Flash Drive Menu
Understanding printer menus Menu item Description Sleep Button Settings Determines how the printer responds when pressing the Sleep button in Idle state Press Sleep Button Sleep Notes: Hibernate • Sleep is the factory default setting for Press Sleep Do Nothing Button.
Page 140 Understanding printer menus Menu item Description Sides (Duplex) Specifies whether prints are on one side or on both sides of the paper 1 sided Note: 1 sided is the factory default setting. 2 sided Staple Specifies whether prints are stapled Notes: Auto •...
Page 141: Setup Menu
Understanding printer menus Menu item Description Paper Saver Border Prints a border on each page image when using Paper Saver None Note: None is the factory default setting. Solid Paper Saver Ordering Specifies the positioning of multiple‑page images when using Paper Saver Horizontal Notes: Reverse Horizontal...
Page 142 Understanding printer menus Menu item Description Job Waiting Specifies if print jobs are removed from the print queue when they require unavailable printer options or custom settings. These print jobs are stored in a separate print queue, so other jobs print normally.
Page 143: Job Accounting Menu
Understanding printer menus Menu item Description Resource Save Specifies how the printer handles temporary downloads, such as fonts and macros stored in the RAM, when the printer receives a print job that requires more memory than is available Notes: • Off is the factory default setting.
Page 144: Finishing Menu
Understanding printer menus Menu item Description Disk Near Full Action Determines how the printer responds when the printer hard disk is nearly full None Notes: E‑mail Current Log • None is the factory default setting. E‑mail & Delete Current Log •...
Page 145 Understanding printer menus Menu item Description Duplex Binding Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Long Edge Short Edge Notes: •...
Page 146 Understanding printer menus Menu item Description Paper Saver Ordering Specifies the positioning of multiple‑page images when using Paper Saver Horizontal Notes: Reverse Horizontal • Horizontal is the factory default setting. Reverse Vertical • Positioning depends on the number of page images and whether they are in Vertical portrait or landscape orientation.
Page 147: Quality Menu
Understanding printer menus Quality menu Menu item Description Print Mode Specifies whether images are printed in color or in black and white Color Notes: Black Only • Color is the factory default setting. • The printer driver is capable of overriding this setting. Color Correction Adjusts the color output on the printed page Auto...
Page 148 Understanding printer menus Menu item Description RGB Brightness Adjusts brightness in color outputs ‑6 to 6 Notes: • 0 is the factory default setting. • This does not affect files where CMYK color specifications are used. RGB Contrast Adjusts contrast in color outputs 0–5 Notes: •...
Page 149 Understanding printer menus Menu item Description Manual Color Customizes the RGB color conversions RGB Image Notes: Vivid • sRGB Display is the factory default setting for RGB Image. This applies a color sRGB Display conversion table to an output that matches the colors displayed on a computer Display—True Black monitor.
Page 150: Utilities Menu
Understanding printer menus Utilities menu Menu item Description Remove Held Jobs Removes confidential and held jobs from the printer hard disk Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.
Page 151: Xps Menu
Understanding printer menus XPS menu Menu item Description Print Error Pages Prints a page containing information on errors, including XML markup errors Note: Off is the factory default setting. PDF menu Menu item Description Scale to Fit Scales page content to fit the selected paper size Note: No is the factory default setting.
Page 152: Pcl Emul Menu
Understanding printer menus PCL Emul menu Menu item Description Font Source Specifies the set of fonts used by the Font Name menu item Resident Notes: Disk • Resident is the factory default setting. It shows the factory default set of Download fonts downloaded in RAM.
Page 153 Understanding printer menus Menu item Description PCL Emulation Settings Specifies the orientation of text and graphics on a page Orientation Notes: Portrait • Portrait is the factory default setting. Landscape • Portrait prints text and graphics parallel to the short edge of the page. •...
Page 154: Html Menu
Understanding printer menus Menu item Description Tray Renumber Displays the factory default setting assigned to each tray, drawer, or feeder View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2...
Page 155: Image Menu
Understanding printer menus Menu item Description Font Size Sets the default font size for HTML documents 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale Scales the default font for HTML documents 1–400% Notes: •...
Page 156: Booklet Adjustments Menu
Understanding printer menus Menu item Description Orientation Sets the image orientation Portrait Note: Portrait is the factory default setting. Landscape Rev Portrait Rev Landscape Booklet Adjustments menu The Booklet Adjustments menu is available only when a booklet finisher is installed. You can select various adjustments from this menu when printing booklets.
Page 157: Help Menu
The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain information about using the printer and performing printing tasks. English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Lexmark Web site at www.lexmark.com. Menu item Description...
Page 158: Securing The Hard Disk And Other Installed Memory
Securing the hard disk and other installed memory Securing the hard disk and other installed memory Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, information from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are described below.
Page 159: Erasing Non-Volatile Memory
Securing the hard disk and other installed memory Erasing non‑volatile memory • Individual settings, device and network settings, security settings, and embedded solutions—Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu. Turn off the printer.
Page 160: Configuring Printer Hard Disk Encryption
Securing the hard disk and other installed memory Configuring printer hard disk encryption Note: Your printer may not have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Using the Embedded Web Server From the Embedded Web Server, click Settings >...
Page 161: Maintaining The Printer
Maintaining the printer Maintaining the printer Periodically, certain tasks are required to maintain optimum performance of your printer. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 162 Maintaining the printer Slide the release lever to the left to unlock the cover. Open the cover. Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the cover open for more than 10 minutes.
Page 163 Maintaining the printer Locate the printhead wipers. Gently pull the printhead wipers out until it stops, and then slowly slide them back into place.
Page 164 Maintaining the printer Close the cover. Slide the release lever to the right to lock the cover.
Page 165: Emptying The Hole Punch Box
Maintaining the printer Close the front door. Emptying the hole punch box Open door G.
Page 166 Maintaining the printer Pull out the hole punch box. Empty the container.
Page 167: Storing Supplies
Maintaining the printer Insert the emptied hole punch box back into the finisher until it stops. Close door G. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Page 168: Ordering Parts And Supplies
To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer.
Page 169: Ordering A Waste Toner Bottle
Maintaining the printer Recommended photoconductor units and part numbers Part name Part number Photoconductor unit C950X71G • Black • Cyan • Magenta • Yellow CMY (Cyan, Magenta, Yellow) Photoconductor Kit C950X73G Note: CMY photoconductor units may reach end of life all at the same time.
Page 170: Replacing Parts And Supplies
Maintaining the printer Maintenance kit Service part number 480K Maintenance Kit 40X7560 Replacing parts and supplies Replacing a maintenance kit Replace the maintenance kit. Reset the maintenance count to zero to clear the 80 scheduled maintenance [x] message. Note: For more information on replacing the maintenance kit and resetting the maintenance count, see the instruction sheets that came with the maintenance kit.
Page 171 Maintaining the printer Lower the cover. Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the door open for more than 10 minutes. Grasp the handle of the photoconductor unit and pull it out of the machine. Unpack the replacement photoconductor unit.
Page 172 Maintaining the printer Align and insert the end of photoconductor unit. Remove the tape from the top of the photoconductor unit.
Page 173 Maintaining the printer Push the tab forward to insert the photoconductor unit. Push the photoconductor unit until it clicks into place...
Page 174 Maintaining the printer Gently pull the printhead wipers out until it stops, and then slowly slide them back into place. Close the cover.
Page 175: Replacing A Toner Cartridge
Maintaining the printer Rotate the release lever clockwise to lock the cover. Close the front door. Replacing a toner cartridge Open the front door.
Page 176 Maintaining the printer Put your hand under the dent of the toner cartridge, and then slightly lift up the cartridge. Pull out the toner cartridge.
Page 177 Maintaining the printer Unpack the replacement toner cartridge, and then shake it front‑to‑back and side‑to‑side to evenly distribute the toner. Remove the red packing strip from the new cartridge. Insert the new cartridge into the printer. Close the front door.
Page 178: Replacing The Waste Toner Bottle
Maintaining the printer Replacing the waste toner bottle Turn the printer off. Open the front door. Remove the used waste toner bottle. Unpack the new waste toner bottle.
Page 179 Maintaining the printer Insert the new waste toner bottle into the printer until it clicks into place. Rotate the release lever counterclockwise to open the cover.
Page 180 Maintaining the printer Lower the cover. Slide out the printhead wipers.
Page 181 Maintaining the printer Slide the printhead wipers back into place. Close the cover.
Page 182 Maintaining the printer Rotate the release lever clockwise to lock the cover. Close the front door. Turn the printer back on.
Page 183: Replacing A Staple Cartridge
Maintaining the printer Replacing a staple cartridge Note: A message on the printer display indicates which staple cartridge needs to be replaced. Replacing staple cartridge in the standard stapler unit Open door G. Grasp the handle of the staple cartridge holder, and then pull out the holder to the right. Pull the staple cartridge out of the finisher.
Page 184 Maintaining the printer Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge.
Page 185 Maintaining the printer Push the staple cartridge into the finisher until it clicks into place. Close door G. Replacing staple cartridge in the booklet stapler unit Note: This task is applicable only when a booklet finisher is installed. Open door G.
Page 186 Maintaining the printer Press the handles of the staple cartridge to the right, and then take the staple cartridge unit out of the finisher.
Page 187 Maintaining the printer Hold the tabs on both sides of the staple cartridge.
Page 188 Maintaining the printer Rotate the booklet staple cartridge at an angle.
Page 189 Maintaining the printer Lift the booklet staple cartridge out of the unit. Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge.
Page 190 Maintaining the printer Return the cartridge to its original position, and then gently push the cartridge in until it clicks into place. Return the unit to its original position. Close door G.
Page 191: Moving The Printer
Maintaining the printer Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
Page 192: Administrative Support
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the virtual display Open an Embedded Web Server associated with your printer.
Page 193: Viewing Reports
Administrative support Click Settings. Under Other Settings, click E‑mail Alert Setup. Select the items for notification, and type the e‑mail addresses. Click Submit. Note: For information on setting up the e‑mail server, contact your system support person. Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies.
Page 194: Clearing Jams
Clearing jams Clearing jams Carefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, follow the steps outlined in this section. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
Page 195 Clearing jams Area Area name Jam numbers What to do Cover F Open cover F, and then remove the jammed paper. 4yy.xx Door G Open door G, and then remove the jammed paper. 4yy.xx For staple jams, remove the staple cartridge, and then clear the staple jam.
Page 196: Paper Jams
Clearing jams Area Area name Jam numbers What to do Multipurpose feeder Remove all paper from the multipurpose feeder, and then remove the jammed paper. Door B Open door B, and then remove the jammed paper. Door A 201–202 Open door A, and then remove the jammed paper. Door D Open door A, and then door D, and then remove the jammed paper.
Page 197 Clearing jams Paper jam in the fuser Open door A by lifting the release latch and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Pull the green lever down.
Page 198: Paper Jam
Clearing jams Paper jam under the fuser Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. If the jammed paper is visible under the fuser, then firmly grasp the paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 199: Paper Jam
Clearing jams Open door A, and then door D by lifting the release latch of each door and lowering the doors. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 200: Paper Jam
Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close door B. If necessary, touch Continue from the printer control panel. 231 paper jam Open door A by lifting the release latch, and then lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 201 Clearing jams Pull the green lever down. Note: Make sure all paper fragments are removed. Firmly grasp the jammed paper on each side, and then gently pull it out. Push the green lever back into place.
Page 202: 24X Paper Jam
Clearing jams Close door A. If necessary, touch Continue from the printer control panel. 24x paper jam Note: Make sure all paper fragments are removed when pulling out any jammed paper. Paper jam in Tray 1 Open Tray 1.
Page 203 Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Close Tray 1. If necessary, touch Continue, jam cleared from the printer control panel. Paper jam in one of the optional trays (Trays 2–4) Check door C, and then firmly grasp the jammed paper and then pull it out.
Page 204 Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Close the tray. If necessary, touch Continue, jam cleared from the printer control panel. Paper jam in Tray 5 (high‑capacity feeder) Paper jam inside the tray Pull out the tray until it stops.
Page 205 Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Push the tray gently until it stops. If necessary, touch Continue, jam cleared from the printer control panel. Paper jam in the tray exit Gently move the tray to the left until it stops.
Page 206 Clearing jams Gently put the tray back into position. If necessary, touch Continue, jam cleared from the printer control panel. Paper jam in the top cover Gently move the tray to the left until it stops. Open the top cover.
Page 207 Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Close the top cover. Gently put the tray back into position. If necessary, touch Continue, jam cleared from the printer control panel.
Page 208: Paper Jam
Clearing jams 250 paper jam Remove any jammed pages from the multipurpose feeder. Load paper into the multipurpose feeder. If necessary, touch Continue, jam cleared from the printer control panel. 281 paper jam Paper jam in door A Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 209 Clearing jams Remove the thumbscrew from each side of the fuser unit by rotating them counterclockwise. Lift the handles on each side of the fuser, and then pull to remove the fuser unit. Firmly grasp the jammed paper on each side, and then gently pull it down and out. Notes: •...
Page 210: 4Yy.xx Paper Jams
Clearing jams Paper jam in cover F (paper transport) Open cover F. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Note: If the paper jam on the right is difficult to remove, then rotate the knob counterclockwise. Close cover F.
Page 211 Clearing jams Standard finisher bin Finisher bin 1 Finisher bin 2 Note: Finisher bin 2 is available only when a booklet finisher is installed. Note: Make sure all paper fragments are removed. Paper jam in door H Open door H. Note: Door H is located between the finisher exit bins.
Page 212 Clearing jams Close door H. If necessary, touch Continue from the printer control panel. Paper jam in door G Open door G. Area Cover, knob, or handle name Cover G1 Cover G2...
Page 213 Clearing jams Area Cover, knob, or handle name Knob G3 Cover G4 Cover G7 Knob G8 Handle G9 Lift cover G1 lever. Firmly grasp any jammed paper, and then gently pull it out. Note: Make sure to remove all paper fragments after gently pulling out any jammed paper inside door G. Move cover G2 to the right, and then remove any jammed paper.
Page 214 Clearing jams Lift the inside cover. If the paper is jammed in the rollers, then rotate knob G8 counterclockwise, and then remove the jammed paper. Close door G. If necessary, touch Continue from the printer control panel. Paper jam in cover F (paper transport) Open cover F.
Page 215: Staple Jam
Clearing jams Close cover F. If necessary, touch Continue from the printer control panel. 455 staple jam Open door G. Press the latch to open the stapler door. Note: The stapler door is located behind the finisher.
Page 216 Clearing jams Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer. Use the metal tab to lift the staple guard, and then remove any jammed or loose staples. Close the staple guard. Press down on the staple guard until it clicks into place.
Page 217 Clearing jams Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place. Close the stapler door. Close door G. If necessary, touch Continue, jam cleared from the printer control panel.
Page 218: Troubleshooting
Troubleshooting Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Page 219: Change [Paper Source] To [Custom Type Name] Load [Orientation]
Troubleshooting Change [paper source] to [custom type name] load [orientation] Try one or more of the following • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.
Page 220: Check [Src] Orientation Or Guides
Troubleshooting Check [src] orientation or guides Try one or more of the following: • Move the paper guides in the tray to the correct positions for the paper size loaded. • Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting.
Page 221: Insert The Hole Punch Box
Troubleshooting Insert the hole punch box Insert the hole punch box into the finisher, and then touch Continue to clear the message. Insert Tray [x] Insert the specified tray into the printer. Install bin [x] Try one or more of the following: •...
Page 222: Load [Src] With [Size]
Troubleshooting Load [src] with [size] Try one or more of the following: • Load the specified paper in the tray or feeder. • Touch Paper loaded, continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it feeds from the default paper source.
Page 223: Load Manual Feeder With [Paper Type] [Paper Size]
Troubleshooting Load Manual Feeder with [paper type] [paper size] Try one or more of the following: • Load the specified paper in the manual feeder. • Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. •...
Page 224: Print Quota Exceeded. Print Job Canceled
Troubleshooting Print quota exceeded. Print job canceled. The print job has been cancelled because the print quota has been exceeded. Contact your system support person. Print quota exceeded. Print job incomplete. The print job did not complete because the print quota has been exceeded. Contact your system support person. Restore held jobs? Try one or more of the following: •...
Page 225: Incorrect Paper Size, Check [Paper Source]
Troubleshooting 34 Incorrect paper size, check [paper source] Try one or more of the following: • Load the appropriate paper or specialty media in the proper tray. • Confirm that the wheel on Tray 1 is set to the paper size loaded in the tray. Make sure the paper size matches the document you are trying to print.
Page 226: Insufficient Memory To Collate Job
Troubleshooting 37 Insufficient memory to collate job Try one or more of the following: • Touch Continue to print the portion of the job already stored and begin collating the rest of the print job. • Cancel the current print job. 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: •...
Page 227: Unformatted Flash Detected
Troubleshooting 53 Unformatted flash detected Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Format the flash memory. If the error message remains, the flash memory may be defective and require replacing. 54 Serial option [x] error Try one or more of the following: •...
Page 228: Parallel Port [X] Disabled
Troubleshooting 56 Parallel port [x] disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port [x] disabled Try one or more of the following: •...
Page 229: Too Many Disks Installed
Troubleshooting 58 Too many disks installed Turn the printer off. Unplug the power cord from the wall outlet. Remove the excess disks. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. 58 Too many flash options installed Turn the printer off.
Page 230: Disk Full
Troubleshooting 62 Disk full Try one or more of the following: • Touch Continue to clear the message and continue processing. • Delete fonts, macros, and other data stored on the printer hard disk. • Install a printer hard disk with larger capacity. 80 Scheduled maintenance [x] Contact customer support, and report the message.
Page 231: Color] Photoconductor Low
Troubleshooting 84.xx [color] photoconductor low Order a replacement photoconductor immediately. When print quality is reduced, install the new photoconductor, following the instruction sheet that came with the replacement part. Touch Continue to clear the message and continue printing. 84.xx [color] photoconductor missing Install the specified color photoconductor, following the instruction sheet that came with the replacement part.
Page 232: 1565 Emulation Error, Load Emulation Option
Troubleshooting 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds, and then disables the download emulator on the firmware card. Solving printing problems Multiple‑language PDF files do not print The PDF files may contain unavailable fonts. Open the document you want to print in Adobe Acrobat.
Page 233: Confidential And Other Held Jobs Do Not Print
Contact your system support person to make sure the network is functioning correctly. The printer software is available on the Lexmark Web site at http://support.lexmark.com. USB,...
Page 234: Print Job Takes Longer Than Expected
Troubleshooting Print job takes longer than expected Try one or more of the following: EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print job.
Page 235: Large Jobs Do Not Collate
Troubleshooting SE THE SAME APER IZE AND APER YPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu. Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You must set the size from the Paper Size/Type menu.
Page 236: Forms And Favorites Troubleshooting
Troubleshooting If you do not know the IP address or host name of the printer, then you can: • View the information on the printer control panel home screen, or in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or menu settings page and locate the information in the TCP/IP section. Click Settings or Configuration.
Page 237: A Network Destination Stopped Working Or Is Invalid
Embedded Web Server. For more information on configuring the printer authentication settings, see the Embedded Web Server Administrator's Guide available on www.lexmark.com. AKE SURE DESTINATION IS SHARED AND HAS A VALID NETWORK ADDRESS Check that the folder or source file is set to be shared across the network.
Page 238: Solving Option Problems
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com to view the option instruction sheet. AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option.
Page 239: 2,000-Sheet Drawer Problems
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet. 2,000-sheet drawer problems HECK THE DRAWER CONNECTION Make sure the 2,000‑sheet drawer is properly connected to the printer.
Page 240: Internal Solutions Port Does Not Operate Correctly
Troubleshooting Internal Solutions Port does not operate correctly Try one or more of the following: (ISP) HECK THE NTERNAL OLUTIONS CONNECTIONS Make sure the ISP is securely connected to the printer system board. HECK THE CABLE Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port. AKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information on installing the network printing software, see the Networking Guide on the Software and Documentation CD.
Page 241: Solving Paper Feed Problems
Troubleshooting Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: HECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines. AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder.
Page 242: Solving Print Quality Problems
Troubleshooting Solving print quality problems If the solutions here do not correct the problem, contact customer support. You may have a printer part that requires adjustment or replacement. Printer is printing blank pages Try one or more of the following: AKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE Remove the cartridge and make sure the packing material is properly removed.
Page 243: Clipped Images
Troubleshooting Clipped images Try one or more of the following: HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting.
Page 244: Gray Background On Prints
Troubleshooting AKE SURE THE TONER CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the toner cartridge. Remove the toner cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Page 245: Light Colored Line, White Line, Or Incorrectly Colored Line Appears On Prints
Troubleshooting HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting. Before sending the job to print, specify the correct size setting: •...
Page 246: Paper Curl
Troubleshooting Paper curl Try one or more of the following: HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Before sending the print job, specify the correct paper type setting: •...
Page 247: Print Is Too Dark
Troubleshooting AKE SURE THE TRANSFER BELT IS NOT DEFECTIVE Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement part. AKE SURE THE FUSER IS NOT DEFECTIVE Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part. Print is too dark Try one or more of the following: HECK THE DARKNESS...
Page 248: Print Is Too Light
Troubleshooting Print is too light Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be too low.
Page 249: Skewed Print
Troubleshooting AKE SURE THE FUSER IS NOT DEFECTIVE The fuser may be defective if the marks occur down repeatedly in all colors. • Replace the fuser if the defects occur every 141 mm (5.55 in.). Skewed print Try one or more of the following: HECK THE PAPER GUIDES Adjust the length and width guides in the tray to the correct positions for the paper size loaded.
Page 250: Solid Color Pages
Troubleshooting Clean the paper feed rollers. Warning—Potential Damage: Do not touch the rubber. Doing so will damage the rollers. Reinstall the paper feed rollers. Note: Make sure to replace the worn or defective paper feed rollers. Solid color pages AKE SURE THE PHOTOCONDUCTOR IS NOT DEFECTIVE AND IS INSTALLED CORRECTLY Remove and then reinstall the photoconductor.
Page 251: Streaked Horizontal Lines Appear On Prints
Troubleshooting AKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print cartridge: Remove the print cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Page 252: Toner Rubs Off
Troubleshooting AKE SURE THE PHOTOCONDUCTOR UNIT IS NOT WORN OR DEFECTIVE Replace the word or defective photoconductor unit. AKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the worn or defective fuser. AKE SURE THE PRINTER HAS RECALIBRATED RECENTLY Perform color adjust from the Quality menu.
Page 253: Transparency Print Quality Is Poor
Troubleshooting AKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the worn or defective fuser. For more information, see the instruction sheet that came with the replacement part. Transparency print quality is poor Try one or more of the following: HECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications.
Page 254 Troubleshooting How does the printer know what color to print? When you print a document, information describing the type and color of each object is sent to the printer. The color information is passed through color conversion tables that translate the color into the appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired color.
Page 255 Troubleshooting Color conversion table Settings CMYK • US CMYK • Euro CMYK • Vivid CMYK • Note: The Manual Color Correction setting is not useful if the software application does not specify colors with RGB or CMYK combinations. It is also not effective in situations where the software application or the computer operating system controls the adjustment of colors.
Page 256: Embedded Web Server Does Not Open
Troubleshooting Color specification and object to be Color Correction setting Sample pages to use printed CMYK—Graphic Auto US CMYK Manual Manual Color CMYK Graphic Setting CMYK—Image Auto US CMYK Manual Manual Color CMYK Image Setting What are Detailed Color Samples and how do I access them? These pages require the use of the Embedded Web Server.
Page 257: Contacting Customer Support
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call 1‑800‑539‑6275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com.
Page 258: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 259: Government End Users
Government end users (a) only as Commerical Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PrintCryption is a trademark of Lexmark International, Inc.
Page 260: Modular Component Notice
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 261: Noise Emission Levels
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Static sensitivity notice This symbol identifies static-sensitive parts.
Page 262: Energy Star
Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient temperature 10.0 to 33.0°...
Page 263: Industry Canada Compliance Statement
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 264: Regulatory Notices For Wireless Products
Notices This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers.
Page 265: Notice To Users In The European Union
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 266 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 267: Statement Of Limited Warranty
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 268: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 269 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
Page 270 Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages, so the above limitations may not apply to you. LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this License Agreement: Use.
Page 271 DFARS 252.227-7014 and in similar FAR provisions (or any equivalent agency regulation or contract clause). CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you.
Page 272 Notices MICROSOFT CORPORATION NOTICES This product may incorporate intellectual property owned by Microsoft Corporation. The terms and conditions upon which Microsoft is licensing such intellectual property may be found at http://go.microsoft.com/fwlink/?LinkId=52369. This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon which Microsoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288.
Page 273 Index Index 520‑sheet tray (standard or accessing the system board 30 Numerics optional) Active NIC menu 114 1565 Emulation error, load loading 66 adjusting display brightness 63 emulation option 232 53 Unformatted flash detected 227 adjusting Sleep Mode 62 1‑tray module 54 Network [x] software error 227 adjusting toner darkness 90 installing 44...
Page 274 Index Change [paper source] to [custom custom paper type environmental settings type name] load [orientation] 219 assigning 77 conserving supplies 60 Change [paper source] to [paper custom paper type name display brightness, adjusting 63 size] [paper type] 219 creating 77 Eco‑Mode 61 Change [paper source] to [paper Custom Type [x]...
Page 275 Index font sample list installing printer light colored line, white line, or printing 97 on wireless network 50 incorrectly colored line appears on Forms and Favorites installing printer hard disk 38 prints 245 setting up 25 installing printer on a network linking wired networking 54 exit bins 77...
Page 276 Index menus Miscellaneous Security Settings ordering photoconductor units 168 Active NIC 114 menu 128 AppleTalk 120 moving the printer 15, 191 Bin Setup 112 multipurpose feeder paper Booklet Adjustments 156 loading 73 characteristics 79 Confidential Print 128 finishing features 87 Configure MP 105 letterhead 80 Custom Bin Names 111...
Page 277 Index PCL Emul menu 152 jammed pages are not 35 Insufficient memory to support PDF menu 151 reprinted 241 Resource Save feature 225 photoconductor unit job prints from wrong tray 234 37 Insufficient memory for Flash replacing 170 job prints on wrong paper 234 Memory Defragment photoconductor units jobs do not print 232...
Page 278 Unsupported USB hub, please using 60, 81 guides 220 remove 220 recycling Close cover [x] 220 printer options troubleshooting Lexmark packaging 64 Close door [x] 220 2,000‑sheet drawer problems 239 Lexmark products 64 Disk corrupted 220 cannot detect flash memory toner cartridges 64...
Page 279 Index repeat print jobs 96 showing icons on the home system board printing from a Macintosh screen 24 accessing 30 computer 97 Showroom system board cover printing from Windows 97 about 26 reattaching 30 replacing Sleep Mode maintenance kit 170 adjusting 62 replacing a staple cartridge 183 SMTP Setup menu 126...
Page 280 Index troubleshooting, display troubleshooting, printer options volatile memory 158 display is blank 232 2,000‑sheet drawer problems 239 erasing 158 display shows only diamonds 232 cannot detect flash memory volatility troubleshooting, paper feed card 239 statement of 158 message remains after jam is cannot detect printer hard cleared 241 disk 239...

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C950

Lexmark C950de User Manual

Safety Information

Learning about the Printer

Understanding the Home Screen

Setting up and Using the Home Screen Applications

Additional Printer Setup

Minimizing Your Printer's Environmental Impact

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Understanding Printer Menus

Securing the Hard Disk and Other Installed Memory

Maintaining the Printer

Administrative Support

Clearing Jams

Troubleshooting

Quick Links

Troubleshooting

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Summary of Contents for Lexmark C950de