Lexmark C950 Manual
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Lexmark C950 Manual

Print quality guide
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Download this manual See also: Administrator's Manual, Service Manual
Print quality guide
Many print quality problems can be solved by replacing a supply or maintenance item that is approaching the end of its intended
life. Check the printer control panel for a message about a printer supply.
This section provides solutions to print quality problems.

Printer is printing blank pages

Try one or more of the following:
M
AKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER CARTRIDGE
Remove the toner cartridge and make sure the packing material is properly removed. Reinstall the toner cartridge.
M
AKE SURE THE TONER CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the toner cartridge:
1
Remove the toner cartridge.
2
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3
Reinsert the toner cartridge.
Note: If print quality does not improve, replace the toner cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.

Characters have jagged or uneven edges

If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software
program.
Print quality guide
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Summary of Contents for Lexmark C950

  • Page 1: Printer Is Printing Blank Pages

    Print quality guide Page 1 of 12 Print quality guide Many print quality problems can be solved by replacing a supply or maintenance item that is approaching the end of its intended life. Check the printer control panel for a message about a printer supply. This section provides solutions to print quality problems.

  • Page 2: Clipped Images

    Print quality guide Page 2 of 12 Clipped images Try one or more of the following: HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting.

  • Page 3: Gray Background

    Print quality guide Page 3 of 12 AKE SURE THE TONER CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the toner cartridge. Remove the toner cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
  • Page 4 Print quality guide Page 4 of 12 HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting.

  • Page 5: Print Irregularities

    Print quality guide Page 5 of 12 Paper curl Try one or more of the following: HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.

  • Page 6: Skewed Print

    Print quality guide Page 6 of 12 HE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge. HE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Repeating defects appear on a page Try one or more of the following: AKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE The photoconductor unit may be defective if marks occur repeatedly in only one color and multiple times on a page.

  • Page 7: Solid Color Pages

    Print quality guide Page 7 of 12 Wipe only the exterior of the printer, making sure to include the standard exit bin. Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. Make sure the paper support and standard exit bin are dry before beginning a new print job. AKE SURE THE PAPER FEED ROLLERS ARE CLEAN AND ARE NOT CONTAMINATED WITH DUST Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.

  • Page 8: Streaked Vertical Lines Appear On Prints

    Print quality guide Page 8 of 12 ELECT ANOTHER TRAY OR FEEDER • From the printer control panel Paper Menu, select Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop-up menus. AKE SURE THERE IS NO WORN DEFECTIVE OR EMPTY TONER CARTRIDGE...

  • Page 9: Print Is Too Dark

    Print quality guide Page 9 of 12 Print is too dark Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting may be too dark, the Brightness setting may be too dark, or the Contrast setting may be too high. •...

  • Page 10: Transparency Print Quality Is Poor

    Print quality guide Page 10 of 12 HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be too low. • Change these settings from the printer control panel Quality menu. •...

  • Page 11: Toner Specks

    Print quality guide Page 11 of 12 Toner specks Try one or more of the following: AKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective or worn cartridges. AKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE Replace the defective photoconductor unit. ALL CUSTOMER SUPPORT Toner fog or background shading appears on the page Try one or more of the following:...

  • Page 12: Toner Rubs Off

    Print quality guide Page 12 of 12 Toner rubs off Try one or more of the following: HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.

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