User Manuals: Gateway ALR 9200 Quad Xeon Server

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Gateway ALR 9200 Maintaining And Troubleshooting

Gateway ALR 9200 Maintaining And Troubleshooting (226 pages)

Gateway Computer Hardware User Manual

Brand: Gateway | Category: Server | Size: 6 MB

Table of Contents

Table of Contents

3
- Troubleshooting
  1
- Trademark Acknowledgments
  2
Table of Contents

7
- Preface
  9
- Chapter 1: System Access
  
  13
- Chapter 2: Components
  
  21
  - System Board Features
    22
  - System Board Connectors
    22
    
    Drive Controllers and Connectors
    24
    
    SCSI Connectors
    24
    
    Clear CMOS Jumper
    25
    
    System Jumpers (B)
    25
    
    Miscellaneous Connectors
    26
    
    Password Clear Jumper
    26
    
    Expansion Slot Connectors
    27
    
    Memory Module Connector (I)
    28
    
    System Management Connectors
    28
    
    Back Panel I/O Connectors
    30
    
    Processors and Related Connectors
    32
    
    Power Connectors
    33
  - Memory
    35
    
    DIMM Installation Sequence
    36
    
    System Memory Addressing
    36
    
    Memory Configuration
    37
  - System Security
    38
    
    Mechanical Locks and Monitoring
    38
    
    Software Locks Via the SSU or BIOS Setup
    38
    
    Secure Mode
    39
    
    Using Passwords
    39
    
    Summary of Software Security Features
    40
- Chapter 3: Installing Components
  
  43
  - Introduction
    44
  - Replacing the Processor
    44
  - Installing Another Processor
    48
  - Installing Hardware
    52
    
    Memory
    52
    
    Removing the Memory Module
    52
    
    Removing Dimms
    53
    
    Installing Dimms
    55
    
    Installing the Memory Module
    56
    
    Drives
    57
    
    Drive Cabling Considerations
    60
    
    IDE Requirements
    61
    
    Installing a 5.25-Inch Peripheral in the Front Bay
    61
    
    SCSI Requirements
    61
    
    Removing a 5.25-Inch Peripheral from the Front Bay
    64
    
    Installing Fans for High-Power Drives
    69
    
    Removing an Individual System Fan
    71
    
    Expansion Cards
    74
    
    Installing an Individual System Fan
    74
    
    Installing an Expansion Card
    75
    
    Removing an Expansion Card
    76
    
    Power Supplies
    77
    
    Removing a Power Supply Module
    78
    
    Installing a Power Supply Module
    79
    
    Replacing the Battery
    80
    
    Troubleshooting the Battery Installation
    81
- Chapter 4: Jumpers and Drivers
  
  83
  - Setting the Jumpers
    84
    
    Changing a Jumper Setting
    85
    
    CMOS Clear Jumper
    86
    
    Password Clear Jumper
    87
    
    Recovery Boot Jumper
    87
  - Installing Software and Drivers
    89
    
    Installing Video Drivers
    89
Chapter 5: BIOS Setup

91
- Introduction
  92
- Using BIOS Setup
  93
  - Record Your Setup Settings
    93
  - If You Cannot Access Setup
    94
  - Starting Setup
    94
- Setup Menus
  95
  - Setup Key Commands
    96
  - Special Display Items
    96
  - Main Menu
    97
    
    Primary Master and Slave Submenu
    98
    
    Keyboard Features Submenu
    99
  - Advanced Menu
    99
    
    Pci Configuration Submenu
    100
    
    PCI Device, Embedded SCSI Submenu
    100
    
    I/O Device Configuration Submenu
    101
    
    PCI Devices Submenu
    101
    
    Advanced Chipset Control Submenu
    103
  - Security Menu
    104
  - Server Menu
    105
    
    Console Redirection Submenu
    106
    
    System Management Submenu
    106
  - Boot Menu
    107
    
    Boot Device Priority Submenu
    108
    
    Hard Drive Submenu
    108
  - Exit Menu
    109
- Upgrading the BIOS
  110
  - Preparing for the Upgrade
    110
    
    Creating a Bootable Diskette
    111
    
    Creating the BIOS Upgrade Diskette
    111
  - Upgrading the BIOS
    112
  - Recovering the BIOS
    113
  - Changing the BIOS Language
    113
Chapter 6: The Server Setup Utility

115
- Introduction
  116
- Using the System Setup Utility
  117
  - When to Run the SSU
    117
  - What You Need to Do
    118
- Running the SSU
  119
  - Running the SSU Locally
    119
  - Running the SSU Remotely
    119
  - Starting the SSU
    120
- Customizing the SSU
  121
- Launching a Task
  123
- Resource Configuration Add-In Window
  124
  - Using the RCA Window
    124
  - Defining an ISA Board
    125
  - Adding and Removing ISA Boards
    126
  - Modifying Resources
    126
  - System Resource Usage
    127
- Multiboot Options Add-In
  127
- Security Add-In
  128
  - Security Options
    129
- System Event Log Viewer Add-In
  130
- Sensor Data Record Manager Add-In
  132
- Field Replaceable Unit Manager Add-In
  134
- Exiting the SSU
  136
Chapter 7: Other Utilities

137
- Introduction
  138
- Power-On Self Test
  139
- Emergency Management Port Console
  141
  - How the EMP Console Works
    142
  - EMP Console Requirements
    144
  - Setting up the Server for the EMP
    145
  - Main EMP Console Window
    146
    
    Status Bar
    147
    
    EMP Console Main Menu
    148
  - Server Control Operations
    148
  - Connect to Remote Server
    149
  - Phonebook
    152
  - Management Plug-Ins
    153
    
    SEL Viewer Menu Options
    154
    
    FRU Viewer
    156
- FRU and SDR Load Utility
  157
  - When to Run the FRUSDR Load Utility
    157
  - What You Need to Do
    157
  - How You Use the FRUSDR Load Utility
    158
    
    Command Line Format
    158
    
    Parsing the Command Line
    158
    
    Displaying Usage Information
    159
    
    Displaying a Given Area
    160
  - Cleaning up and Exiting
    162
- Using the Firmware Update Utility
  163
  - Running the Firmware Update Utility
    163
- Using the Symbios SCSI Utility
  164
  - Running the SCSI Utility
    164
Chapter 8: Trouble- Shooting

165
- Introduction
  166
- Computer Virus Notice
  167
  - Viruses
    167
  - Types of Viruses
    167
  - Virus Contamination
    167
  - Protecting Your System
    168
  - Virus Prevention
    168
- Troubleshooting Checklist
  170
  - Verifying the Configuration
    170
  - Troubleshooting Guidelines
    170
- Solving Problems
  171
  - Resetting the System
    171
  - Initial System Startup
    171
  - Running New Application Software
    172
  - The System Has Been Running Correctly
    173
  - More Problem-Solving Procedures
    174
    
    Preparing the System for Diagnostic Testing
    174
    
    Monitoring Post
    175
    
    Using Pcdiagnostics
    175
    
    Verifying Proper Operation of Key System Lights
    175
  - Specific Problems and Corrective Actions
    176
    
    Power Light Does Not Light
    176
    
    No Beep Codes
    177
    
    No Characters Appear on Screen
    177
    
    Characters Are Distorted or Incorrect
    178
    
    System Cooling Fans Do Not Rotate Properly
    178
    
    Diskette Drive Activity Light Does Not Light
    179
    
    Pci Installation Tips
    180
    
    Bootable CD-ROM Is Not Detected
    181
    
    Problems with Application Software
    181
- Error and Informational Messages
  182
  - POST Codes and Countdown Codes
    182
  - POST Error Codes and Messages
    185
Appendix A: Reference Data

187
- Specifications
  188
  - System Specifications
    188
  - Environmental Specifications
    189
- System I/O Addresses
  190
- Memory Map
  193
- Interrupts
  194
- Video Modes
  195
- DMA Usage
  199
Appendix B: Regulatory Compliance Statements

201
- Electromagnetic Compatibility
  202
- FCC Notice
  203
- CE Notice
  204
- Industry Canada Notice
  204
- Australia/New Zealand Notice
  205
- VCCI Notice
  205
- Declaration of the Manufacturer or Importer
  206
- Safety Compliance
  206
- Index
  207

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