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Basic Troubleshooting Tables; Lenovo Thinkserver Deployment Manager Program Problems; Optical Drive Problems - Lenovo ThinkServer TD350 70DG User Manual And Hardware Maintenance Manual

Machine types: 70dg, 70dh, 70dj, 70dk, 70dl, 70dm, 70dn, and 70dq user guide.
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The TSM implements the SEL as specified in the IPMI 2.0 specification. The SEL is accessible regardless of
the system power state through the TSM in-band and out-of-band interfaces.
For more information about viewing the SEL, refer to the ThinkServer Management Module User Guide on
the documentation DVD that comes with your server.

Basic troubleshooting tables

Use the basic troubleshooting information to find solutions to problems that have definite symptoms.

Lenovo ThinkServer Deployment Manager program problems

Follow the suggested actions for the corresponding symptom in the order in which they are listed until the
problem is solved. If none of these actions solve the problem, see "Troubleshooting procedure" on page 167
for the subsequent steps you should check after using the information in this topic. If the problem still cannot
be solved, seek technical assistance. See Chapter 8 "Getting information, help, and service" on page 173.
Note: If you are instructed to remove, install, or replace any CRUs, refer to the related procedure in Chapter
6 "Replacing hardware" on page 63.
Symptom
The operating system installation program continuously
loops.
The Lenovo ThinkServer Deployment Manager program
cannot start the operating system medium.

Optical drive problems

Follow the suggested actions for the corresponding symptom in the order in which they are listed until the
problem is solved. If none of these actions solve the problem, see "Troubleshooting procedure" on page 167
for the subsequent steps you should check after using the information in this topic. If the problem still cannot
be solved, seek technical assistance. See Chapter 8 "Getting information, help, and service" on page 173.
Notes:
1. If you are instructed to remove, install, or replace any CRUs, refer to the related procedure in Chapter
6 "Replacing hardware" on page 63.
2. If an action step is preceded by "(Trained service technician only)," this action step is reserved for a
trained service technician and must be performed only by a trained service technician.
168
ThinkServer TD350 User Guide and Hardware Maintenance Manual
Action
Make more space available on the hard disk drive.
Ensure that the operating system medium is supported
by the Lenovo ThinkServer Deployment Manager
program version your are using. For a list of the
supported operating systems, refer to the user guide
and compatibility notes for the Lenovo ThinkServer
Deployment Manager program through the program
main interface. See "Lenovo ThinkServer Deployment
Manager" on page 14.

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