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The TMM implements the SEL as specified in the IPMI 2.0 specification. The SEL is accessible regardless of
the system power state through the TMM in-band and out-of-band interfaces.
For more information about viewing the SEL, refer to the Remote Management Module User Guide on the
documentation DVD that comes with your server.
Basic troubleshooting tables
Use the basic troubleshooting information to find solutions to problems that have definite symptoms.
ThinkServer EasyStartup program problems
Follow the suggested actions for the corresponding symptom in the order in which they are listed until the
problem is solved. If none of these actions solve the problem, see "Troubleshooting procedure" on page 181
for the subsequent steps you should check after using the information in this topic. If the problem still cannot
be solved, seek technical assistance. See Chapter 8 "Getting information, help, and service" on page 187.
Note: If you are instructed to remove, install, or replace any CRUs, refer to the related procedure in Chapter
6 "Installing, removing, or replacing hardware" on page 75.
Symptom
The ThinkServer EasyStartup DVD does not start.
The operating system installation program continuously
loops.
The ThinkServer EasyStartup program cannot start the
operating system media.
Optical drive problems
Follow the suggested actions for the corresponding symptom in the order in which they are listed until the
problem is solved. If none of these actions solve the problem, see "Troubleshooting procedure" on page 181
for the subsequent steps you should check after using the information in this topic. If the problem still cannot
be solved, seek technical assistance. See Chapter 8 "Getting information, help, and service" on page 187.
Notes:
1. If you are instructed to remove, install, or replace any CRUs, refer to the related procedure in Chapter 6
"Installing, removing, or replacing hardware" on page 75.
2. If an action step is preceded by "(Trained service technician only)," this action step is reserved for a
trained service technician and must be performed only by a trained service technician.
182
ThinkServer TD330 Hardware Maintenance Manual
Action
1. Ensure that the server supports the ThinkServer
EasyStartup program and has a bootable DVD drive.
2. Ensure that you have set the optical drive with the
ThinkServer EasyStartup DVD as the first startup
device.
3. Verify if the optical drive or the disc has problems.
See "Optical drive problems" on page 182.
Make more space available on the hard disk drive.
1. Ensure that the operating system media is supported
by the ThinkServer EasyStartup program version
your are using. For a list of supported operating
systems, refer to the user guide and compatibility
notes for the ThinkServer EasyStartup program
through the program main interface. See "Starting
the ThinkServer EasyStartup program" on page 61.
2. Verify if the optical drive or the disc has problems.
See "Optical drive problems" on page 182.
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Table of Contents
Troubleshooting
