Viewing The System Event Log; Basic Troubleshooting Tables; Thinkserver Easystartup Program Problems - Lenovo ThinkServer TS460 User Manual And Hardware Maintenance Manual

Viewing the system event log

The system event log (SEL) contains information about all the POST and system management interrupt (SMI)
events. You can view the SEL to diagnose system problems.
The TMM implements the SEL as specified in the IPMI 2.0 specification. The SEL is accessible regardless of
the system power state through the TMM in-band and out-of-band interfaces.
For more information about viewing the SEL, refer to the ThinkServer Management Module User Guide,
which is available for download at:
http://www.lenovo.com/support

Basic troubleshooting tables

Use the basic troubleshooting information to find solutions to problems that have definite symptoms.
Follow the suggested actions for the corresponding symptom in the order in which they are listed until the
problem is solved. If none of these actions solve the problem, see "Troubleshooting procedure" on page 125
for the subsequent steps you should check after using the information in this topic. If the problem cannot be
solved by yourself, seek technical assistance. See Chapter 7 "Getting information, help, and service" on
page 131.
Notes:
• If you are instructed to remove, install, or replace any CRUs, refer to the related procedure in Chapter 5
"Replacing hardware" on page 53.
• If an action step is preceded by "(Trained service technician only)," this action step is reserved for a
trained service technician and must be performed only by a trained service technician.

ThinkServer EasyStartup program problems

Symptom
The disc with the ThinkServer
EasyStartup ISO image does not start.
The USB flash drive with the ThinkServer
EasyStartup ISO image does not start.
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ThinkServer TS460 User Guide and Hardware Maintenance Manual
1. Ensure that:
• The server supports the ThinkServer EasyStartup program and has
a bootable optical drive installed or a bootable external optical drive
attached.
• You have set the optical drive with the disc as the first startup
device. See "Selecting a startup device" on page 41.
2. Verify if the optical drive or the disc has problems. See "Optical drive
problems" on page 127.
1. Ensure that:
• The server supports the ThinkServer EasyStartup program.
• You have set the USB flash drive as the first startup device. See
"Selecting a startup device" on page 41.
2. Verify if the USB flash drive has problems. See "USB device
problems" on page 129.
Action