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ThinkServer TD350
User Guide and Hardware Maintenance
Manual
Machine Types: 70DG, 70DH, 70DJ, 70DK, 70DL, 70DM, 70DN,
and 70DQ

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Table of Contents

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   Summary of Contents for Lenovo ThinkServer TD350

  • Page 1 ThinkServer TD350 User Guide and Hardware Maintenance Manual Machine Types: 70DG, 70DH, 70DJ, 70DK, 70DL, 70DM, 70DN, and 70DQ...
  • Page 2 • Appendix A “Notices” on page 193 Seventh Edition (May 2016) © Copyright Lenovo 2014, 2016. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
  • Page 3: Table Of Contents

    Lenovo XClarity Energy Manager..ThinkServer Deployment Manager program . Lenovo XClarity Administrator ..Configuring the advanced SATA or SAS hardware RAID ... . .
  • Page 4 ThinkServer Web site ..Installing or removing the intrusion switch . . Lenovo Support Web site..Installing or replacing a device in an optical drive bay .
  • Page 5: Read This First: Safety Information

    제품을 사용하기 전에 제품과 함께 제공되는 문서 디스크의 다국어 안전 지침을 주의 깊게 읽어보십시오. Voordat u het product gebruikt, moet u ervoor zorgen dat u de meertalige veiligheidsinstructies op de documentatieschijf van het product hebt gelezen en begrijpt. © Copyright Lenovo 2014, 2016...
  • Page 6 Ensure that you read and understand all caution and danger statements in this document before you perform the procedures. Read and understand any additional safety information that is included with the server or optional device before you install, remove, or replace the device. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 7 Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. © Copyright Lenovo 2014, 2016...
  • Page 8 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 9 Statement 9 CAUTION: Disconnect the hot-swap fan cables before removing the fan from the device to protect against personal injury. Statement 10 CAUTION: The following label indicates a sharp-edge hazard. © Copyright Lenovo 2014, 2016...
  • Page 10 In addition, the device might have multiple connections to dc power. To remove all electrical current from the device, ensure that all connections to dc power are disconnected at the dc power input terminals. viii ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 11 This product contains a Class 1M laser. Do not view directly with optical instruments. Statement 18 CAUTION: Do not place any object on top of rack-mounted products. Statement 19 CAUTION: Hazardous moving parts. Keep fingers and other body parts away. © Copyright Lenovo 2014, 2016...
  • Page 12: Products That Are Not Assessed

    Statement 20 CAUTION: A lithium ion battery is provided. To avoid possible explosion, do not burn the battery. Replace the battery only with the Lenovo-approved part. Recycle or discard the battery as instructed by local regulations. Products that are not assessed Typical products that are not assessed include but not limited to the following: •...
  • Page 13: Grounding Requirements

    9. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with. Grounding requirements Electrical grounding of the server is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. © Copyright Lenovo 2014, 2016...
  • Page 14 ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 15: Chapter 1. General Information

    Your server comes with a documentation disc that contains various server documents to help you use and maintain the server. The Lenovo Limited Warranty (LLW) contains the warranty terms that apply to the product you purchased from Lenovo. Read the LLW on the documentation disc that comes with your server. A printable generic version of the latest LLW also is available in more than 30 languages at http://www.lenovo.com/warranty/llw_02.
  • Page 16: Server Disc

    When you register your server, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your server with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
  • Page 17 Note: Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates. Some information in the documents on the documentation disc might change without notice after the first release of the disc.
  • Page 18 ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 19: Chapter 2. Server Setup Road Map

    9. Configure Ethernet settings in the operating system by referring to the operating system help. This step is not required if the operating system was installed using the Lenovo ThinkServer Deployment Manager program. 10. Check for firmware and driver updates. See “Updating the firmware” on page 68.
  • Page 20 ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 21: Chapter 3. Product Overview

    For a list of ThinkServer microprocessor options, go to: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server Memory Your server has 16 memory slots. For more information, see “System board components” on page 47 and “Memory module installation rules” on page 82. © Copyright Lenovo 2014, 2016...
  • Page 22 • One or two heat sinks for microprocessor cooling • Four system fans Internal drives Internal drives are devices that your server uses to read and store data. The internal drives supported by your server vary by model. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 23 • Internal storage drive Depending on the model, your server supports different storage drives, such as hard disk drives or solid-state drives. The term “2.5-inch hot-swap drives” or “2.5-inch drives” hereinafter refers to all the supported types of 2.5-inch drives, including the solid-state drives. Drive bay Supported drive type Hot-swap, SATA...
  • Page 24: Features

    – BIOS Setup Utility program The BIOS Setup Utility program helps you view the server information and configure the server in the pre-operating system environment. See “Using the Setup Utility program” on page 57. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 25 (iKVM) key. The TSM Premium module is a remote management module. You can purchase a TSM Premium module from Lenovo and install it on the TSM Premium connector (also known as iKVM connector) on the system board of your server to enable the iKVM function and activate the advanced system management features.
  • Page 26: Specifications

    • If your server meets the following hardware configuration requirements, your server complies with ASHRAE class A4 specifications. – Easy-swap-drive bays or eight 2.5-inch-drive bays – CPU: Lenovo-qualified; a maximum of 120-W thermal design power; not low-power type (no L-suffix in the CPU name) – Do not have internal tape drives installed –...
  • Page 27: Software

    BIOS and TSM update utilities The BIOS and TSM (also known as BMC) firmware keeps updating after the shipment of the server. Lenovo maintains pages on the Support Web site and provides the BIOS and TSM update utilities with instructions for download to help you update the BIOS and TSM firmware if needed.
  • Page 28: Lenovo Partner Pack For Microsoft System Center Configurations Management

    • Ability to install the operating system and device drivers in an unattended mode to save time • Ability to create a reusable response file that can be used with similarly configured Lenovo servers to make future installations even faster •...
  • Page 29: Lenovo Thinkserver Diagnostics

    Diagnostics section at the bottom of the Web page. Then, click the desired link for more information. Lenovo XClarity Energy Manager Lenovo XClarity Energy Manager (hereinafter referred to as Energy Manager) is a program for data center power management. It monitors the power and temperature at the device level and the group level. By monitoring and analyzing power and temperature information, Energy Manager helps you to increase power efficiency and improve business continuity.
  • Page 30: Lenovo Xclarity Administrator

    Lenovo ThinkServer System Manager Premium Lenovo ThinkServer System Manager Premium provides you a solution that enables you to receive all the benefits and features provided by both the Lenovo ThinkServer System Manager program and the Lenovo ThinkServer Energy Manager program.
  • Page 31: Locations

    This topic provides information to help you locate your server components. Machine type, model, and serial number label When you contact Lenovo for help, the machine type, model, and serial number information helps support technicians to identify your server and provide faster service.
  • Page 32 The 5.25-inch optical-drive bay 2 is for a secondary optical drive. Some models have a secondary optical drive installed. For more information, see “Installing or replacing an optical drive” on page 121. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 33 • Ensure that you follow the numeric bay order when installing storage drives into the bays. For server models with thirty-two 2.5-inch drive bays, install the drives into bay group C0 first (supported by Lenovo ThinkServer RAID 720ix AnyRAID Adapter 0). If more drives are available, continue installing them into bay group C1 (supported by Lenovo ThinkServer RAID 720ix AnyRAID Adapter 1).
  • Page 34: Front Panel

    4 “Turning on and turning off the server” on page 55. The power status LED helps you to identify the current power status. Power status LED Color Description The server is on. Green None The server is off. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 35 The voltage of the server reached the non-critical voltage Replace the system board. threshold. Note: This action must be performed only by Lenovo service personnel. See Chapter 8 “Getting information, help, and service” on page 189. A fan is running at low speed.
  • Page 36: Rear View Of The Server

    VGA DB-15 connector PCIe card slots (3) USB 3.0 connectors (4) Ethernet RJ-45 connector 0 Ethernet RJ-45 connector 2 Ethernet RJ-45 connector 1 Server cover key Serial connector PCIe card slots (4) ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 37 Hot-swap power supplies Your server model might have one or two hot-swap power supplies. Each hot-swap power supply has one power cord connector on the rear. On each power supply, there are three status LEDs near the power cord connector. For information about the status LEDs, see “Power supply status LEDs” on page 32. ID LED When you press the system ID button, the ID LEDs on both the front and rear of the server are lit.
  • Page 38: Server Cover Lock

    Note: Depending on the model, your server might look slightly different from the illustration in this topic. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 39: Server Components

    Figure 6. Server cover lock Server components To access the inside of the server and view the server components, remove the server cover. See “Removing the server cover” on page 72. The chassis configuration varies by model. The following illustrations show the three chassis configurations based on the supported backplane or module.
  • Page 40 CPU1 DIMMs (vary by model) CPU2 DIMMs (vary by model) Heat sinks (vary by model) Intrusion switch (available on some models) Coin-cell battery CPU1 DIMMs (vary by model) PCIe card holder Cooling shroud ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 41 The following illustration shows the components of server models with one 2.5-inch hot-swap-drive backplane. Figure 8. Components of server models with one 2.5-inch hot-swap-drive backplane AnyRAID adapter (available on some models) AnyRAID-adapter tray 2.5-inch hot-swap-drive backplane System fans PCIe card holder CPU1 DIMMs (vary by model) CPU2 DIMMs (vary by model) Heat sinks (vary by model)
  • Page 42 FRU information, such as FRU part numbers and supported server models, go to: http:/www.lenovo.com/serviceparts-lookup Notes: • Before servicing a Lenovo product, ensure that you read and understand “Read this first: safety information” on page iii. • Use only parts provided by Lenovo.
  • Page 43 System fan ThinkServer RAID 110i upgrade key* ThinkServer RAID 510i upgrade key* ThinkServer RAID 520i upgrade key* Lenovo ThinkServer RAID 720i Modular Flash* Lenovo ThinkServer RAID 720i Modular DRAM Upgrade* ThinkServer RAID Super Capacitor Module* ThinkServer System Manager Premium module*...
  • Page 44: Hot-swap-drive Leds

    System-fan status LEDs Your server has four system fans and each system fan has one corresponding status LED on the chassis. Remove the server cover to view the system-fan status LEDs. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 45 The corresponding system fan is operating normally. Amber The corresponding system fan is running at low speed or has been removed. Check the BMC for errors and run the diagnostic programs. See “Lenovo ThinkServer Diagnostics” on page 15. Chapter 3 Product overview...
  • Page 46: Power Supply Status Leds

    • Lenovo ThinkServer RAID 520i PCIe RAID Adapter • Lenovo ThinkServer RAID 720i PCIe RAID Adapter You can purchase a supported RAID adapter from Lenovo and install it into your server to provides SATA/SAS software/hardware RAID function. For a list of ThinkServer options, go to: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server...
  • Page 47 RAID adapter installed in your server might look slightly different from the illustrations in this topic. Lenovo ThinkServer RAID 110i AnyRAID Adapter The Lenovo ThinkServer RAID 110i AnyRAID Adapter provides SATA software RAID function. The following illustration shows the connectors on the adapter. Figure 13. Lenovo ThinkServer RAID 110i AnyRAID Adapter SATA connector 0–3...
  • Page 48 Lenovo ThinkServer RAID 510i AnyRAID Adapter The Lenovo ThinkServer RAID 510i AnyRAID Adapter provides advanced SATA/SAS hardware RAID functions. The following illustration shows the connectors on the adapter. Figure 14. Lenovo ThinkServer RAID 510i AnyRAID Adapter PCI-E 0 connector PCI-E 1 connector Used to connect to the AnyRAID connectors 1–2 on the system board.
  • Page 49 Lenovo ThinkServer RAID 720i AnyRAID Adapter The Lenovo ThinkServer RAID 720i AnyRAID Adapter provides advanced SATA/SAS hardware RAID functions. The following illustration shows the connectors on the adapter. Figure 15. Lenovo ThinkServer RAID 720i AnyRAID Adapter ThinkServer RAID Super Capacitor Module connector (available on some models) Used to connect the ThinkServer RAID Super Capacitor Module.
  • Page 50 Lenovo ThinkServer RAID 720ix AnyRAID Adapter The Lenovo ThinkServer RAID 720ix AnyRAID Adapter provides advanced SATA/SAS hardware RAID functions. The adapter is used in server models supporting one of the following internal drives: • M.2 storage drives • internal tape drive The following illustration shows the connectors on the adapter.
  • Page 51 Lenovo ThinkServer RAID 520i PCIe RAID Adapter The Lenovo ThinkServer RAID 520i PCIe RAID Adapter provides advanced SATA/SAS hardware RAID functions. The following illustration shows the connectors on the adapter. Figure 17. Lenovo ThinkServer RAID 520i PCIe RAID Adapter Mini-SAS connector 0 Mini-SAS connector 1 Used to connect to the mini-SAS connectors 1–2 on the backplane with min-SAS connectors.
  • Page 52 Lenovo ThinkServer RAID 720i PCIe RAID Adapter The Lenovo ThinkServer RAID 720i PCIe RAID Adapter provides advanced SATA/SAS hardware RAID functions. The following illustration shows the connectors on the adapter. Figure 18. Lenovo ThinkServer RAID 720i PCIe RAID Adapter Mini-SAS connector 0 Mini-SAS connector 1 Used to connect to the mini-SAS connectors 1–2 on the backplane with min-SAS connectors.
  • Page 53: Pcie Interposer Card

    The PCIe interposer card is used in server models that support up to thirty-two 2.5-inch hot-swap drives. You can purchase a supported PCIe interposer card from Lenovo and install it into the server. For a list of ThinkServer options, go to: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server...
  • Page 54 • Depending on the model, your server might look different from the following illustration. • The following illustration is based on server models that have fifteen 3.5-inch-drive bays with one backplane Figure 20. Backplane location ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 55 Backplane for up to five 3.5-inch hot-swap drives The following illustrations show the connectors on the backplane for up to five 3.5-inch hot-swap drives. Figure 21. Front view Figure 22. Rear view – Slot 0 – slot 4 Used to connect 3.5-inch hot-swap drives. 8-pin power connector Used to connect a power cable to provide power to the backplane.
  • Page 56 Backplane for up to eight 2.5-inch hot-swap drives Your server supports two types of backplanes for up to eight 2.5-inch hot-swap drives: • Backplane with an AnyRAID-adapter slot on the back • Backplane with mini-SAS connectors on the back ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 57 Backplane with an AnyRAID-adapter slot on the back The following illustrations show the connectors on the backplane with an AnyRAID-adapter slot on the back. Figure 25. Front view Figure 26. Rear view – Slot 0 – slot 7 Used to connect 2.5-inch hot-swap drives. 10-pin power connector Used to connect a power cable to provide power to the backplane.
  • Page 58: Connecting Cables

    • “Connecting the I2C to I2C signal cable and mini-SAS to PCIe signal cables for server models supporting up to thirty-two 2.5-inch drives” on page 45. • “Connecting the SATA signal cable from the system board to the Lenovo ThinkServer RAID 110i AnyRAID Adapter” on page 46.
  • Page 59 2.5-inch drives Two Lenovo ThinkServer RAID 720ix AnyRAID Adapters must be installed on server models that support up to thirty-two 2.5-inch drives. The upper Lenovo ThinkServer RAID 720ix AnyRAID Adapter is adapter 0 and the lower one is adapter 1.
  • Page 60 This topic applies only to server models that have a Lenovo ThinkServer RAID 110i AnyRAID Adapter installed. To connect the SATA signal cable from the system board to the Lenovo ThinkServer RAID 110i AnyRAID Adapter, do the following: 1. Use one SATA signal cable. Connect one end of the SATA signal cable to the SATA connector 0–3 and the SATA connector 4–7 on the Lenovo ThinkServer RAID 110i AnyRAID Adapter.
  • Page 61: System Board Components

    System board components The following illustration shows the component locations on the system board. Figure 30. System board components M.2 storage-module power connector Coin-cell battery System-board signal connector Optical-drive power connector Backplane power connector 2 System-board power connector 1 Backplane power connector 1 System fan connector Memory slots for microprocessor 1 (4) Microprocessor socket 1...
  • Page 62 2 is protected by a microprocessor socket cover. SD-module connector Used to connect the signal cable of the SD module if the server has one installed. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 63 SATA connector 0 (ports 0–3) SATA connector 1(ports 4–7) Used to connect the SATA signal cable from the system board to the Lenovo ThinkServer RAID 110i AnyRAID Adapter. Front panel connector Used to connect the front panel cable. Optical-drive 2 signal connector Used to connect the signal cable of the second optical drive if the server has two optical drives installed.
  • Page 64: System Board Jumpers

    When two or more jumper pins are capped with a jumper cap, an electrical connection is made between the pins. As a result. the equipment is instructed to activate certain settings accordingly. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 65 The following illustration shows a jumper in the default setting position (pin 1 and pin 2). The default setting position is the correct position for normal operation. Figure 31. Default jumper setting Chapter 3 Product overview...
  • Page 66 See the Rack Installation Instructions that comes with the server. If the server is in tower form factor, lay the server on its side for easier operation. 3. Remove the server cover. See “Removing the server cover” on page 72. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 67 4. Remove the cooling shroud. See “Removing the cooling shroud” on page 75. 5. Locate the clear password jumper on the system board. Then, remove any parts and disconnect any cables that might impede your access to the jumper. Note: Do not remove the memory modules or the microprocessors. 6.
  • Page 68 If the power to your server is interrupted while the BIOS is being updated, your server might not restart correctly. If this happens, set the BIOS recovery jumper to recover from the BIOS update failure. See “Recovering from a BIOS update failure” on page 63. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 69: Chapter 4. Turning On And Turning Off The Server

    • You also can use the related TSM feature to remotely turn off the server through the management LAN. For more information about the TSM, refer to the ThinkServer System Manager User Guide, which is available for download at: http://www.lenovo.com/UserManuals © Copyright Lenovo 2014, 2016...
  • Page 70 To remove all power from the server, you must disconnect the server from the ac power source. • For information about your specific operating system, refer to the related documentation or help system for the operating system. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 71: Chapter 5. Configuring The Server

    BIOS default settings jumper to restore the BIOS settings to the factory default settings. See “System board jumpers” on page 50. • If you have changed any hardware in the server, you might need to upgrade the BIOS and the TSM firmware. © Copyright Lenovo 2014, 2016...
  • Page 72 • “Save & Exit menu” on page 59 Lenovo provides the BIOS update utility on the Lenovo Support Web site. You can download the BIOS update utility to update the BIOS. See “Updating or recovering the BIOS” on page 63.
  • Page 73: Boot Manager Menu

    System Security menu You can set passwords and configure the TPM function on the System Security menu in the Setup Utility program. For each menu item, press Enter to show selectable options and select a desired option by using the up and down arrow keys or type desired values from the keyboard. Some items are displayed on the menu only if the server supports the corresponding features.
  • Page 74: Setting The System Date And Time

    • The Setup Utility program passwords are not case sensitive. • The server supports Setup Utility program passwords that consist of three to 32 characters. To set a strong password, use the following guidelines: ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 75: Selecting A Startup Device

    • Have at least eight characters in length • Contain at least one alphabetic character and one numeric character • Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous passwords Besides the alphabetic characters (a-z) and numeric characters (0-9), the server also supports characters typed using special keys on the keyboard for a password.
  • Page 76: Configuring The Tpm Function

    The TPM works as a hardware security solution to help you to encrypt data and protect the server. The TPM function is only available when there is a TPM installed in your server. See “Installing the TPM” on page 111. You can purchase a TPM from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server After installing a TPM, check if the TPM function is enabled in the Setup Utility program.
  • Page 77: Updating Or Recovering The Bios

    This topic provides instructions on how to update the BIOS and how to recover from a POST and BIOS update failure. Lenovo might make changes and enhancements to the BIOS and TSM firmware. When updates are released, they are available for download on the Lenovo Web site at http://www.lenovo.com/drivers. You can update the server firmware by downloading an update package and following the instructions on the Web page.
  • Page 78 SERVER during the recovery process. When the recovery process is completed, the server turns on automatically. 3. Check and configure the BIOS settings for your specific needs. See “Using the Setup Utility program” on page 57. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 79: Configuring Raid

    See “Using the Setup Utility program” on page 57. Note: If you cannot recover the BIOS after using the instructions in this topic, the BIOS read-only memory (ROM) might be damaged. You must replace the system board. Contact the Lenovo Customer Support Center.
  • Page 80 RAID 10 requires a minimum number of four hard disk drives and also requires an even number of drives, for example, six hard disk drives or eight hard disk drives. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 81: Configuring Raid Using The Lenovo Thinkserver Deployment Manager Program

    • Creates a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers See “Lenovo ThinkServer Deployment Manager” on page 14 and view the help system for the program. Configuring the advanced SATA or SAS hardware RAID Your server comes with an AnyRAID adapter to provide advanced SATA or SAS hardware RAID functions.
  • Page 82: Updating The Firmware

    BIOS, the TSM firmware, and the FRU/SDR. To update the firmware, do one of the following: • Go to http://www.lenovo.com/drivers. Then, follow the instructions on the Web page to check for the latest level of firmware, such as the BIOS updates and device drivers.
  • Page 83: Chapter 6. Replacing Hardware

    • Before using the product, ensure that you read and understand the multilingual safety instructions and the Lenovo Limited Warranty (LLW) on the documentation disc that comes with the product. Reading and understanding the safety instructions reduces the risk of personal injury and damage to your product.
  • Page 84: Handling Static-sensitive Devices

    • Use a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 85: System Reliability Guidelines

    • The use of a grounding system is recommended. For example, it is recommended to wear an electrostatic discharge (ESD) wrist strap, if one is available. Ensure that you work in an ESD-safe area. Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement.
  • Page 86: Removing The Server Cover

    3. Use the key attached on the rear of the server to unlock the cover lock . Then, use a screwdriver to turn the cover-handle lock to the unlocked position. Figure 33. Unlocking the cover lock and the cover-handle lock ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 87: Removing And Reinstalling The Rack Handles

    4. Fully open the cover handle and slide the server cover to the rear until it is disengaged from the chassis. Then, lift the server cover off the chassis and place the server cover on a flat clean surface. Note: It is recommended that you wait several minutes to let the server cool before removing the server cover.
  • Page 88: Removing And Reinstalling The Cooling Shroud

    Removing and reinstalling the cooling shroud The cooling shroud must be removed to allow access to most server components. This topic provides instructions on how to remove and reinstall the cooling shroud. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 89: Removing The Cooling Shroud

    Removing the cooling shroud Attention: Do not open your server or attempt any repair before reading and understanding “Read this first: safety information” on page iii and “Guidelines” on page 69. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
  • Page 90: Removing And Reinstalling The Front Bezel

    Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. To remove and reinstall the front bezel, do the following: ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 91 1. Remove all external media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface.
  • Page 92 6. Press the three plastic tabs on the right side first, and then release the three plastic tabs on the left side. Then, pivot the front bezel outward to remove it. Figure 40. Removing the front bezel ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 93 7. To reinstall the front bezel, align the six plastic tabs with the corresponding notches in the chassis. Then, press the front bezel inward until it snaps into position. Figure 41. Reinstalling the front bezel 8. Reinstall all drives, dummy trays, or protective shields. See the related topics in “Installing, removing, or replacing hardware”...
  • Page 94: Removing And Reinstalling The Pcie Card Holder

    See the Rack Installation Instructions that comes with the server. If the server is in tower form factor, lay the server on its side for easier operation. 3. Remove the server cover. See “Removing the server cover” on page 72. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 95 4. Remove the cooling shroud. See “Removing the cooling shroud” on page 75. 5. To remove the PCIe card holder, press the release tab and carefully disengage the PCIe card holder from the chassis at the same time. Figure 43. Removing the PCIe card holder 6.
  • Page 96: Installing, Removing, Or Replacing Hardware

    Note: The memory modules are sensitive to ESD. Ensure that you read and understand “Handling static-sensitive devices” on page 70 first and carefully perform the operation. Memory module installation rules Your server has 16 memory slots and it has the following features: ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 97 • Each slot supports 4 GB, 8 GB, 16 GB, and 32 GB double data rate 4 (DDR4) RDIMMs. • Each slot supports 32 GB and 64 GB DDR4 load reduction dual inline memory modules (LRDIMMs). • Your server supports up to eight memory modules when one microprocessor is installed and up to 16 memory modules when two microprocessors are installed.
  • Page 98 Note: Ensure that you observe the installation guidelines at the beginning of this topic. Figure 46. CPU1 DIMMs Table 3. Memory module installation rules for servers with one microprocessor CPU1 DIMM 1 DIMM 2 DIMMs 4 DIMMs 8 DIMMs ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 99 The following table explains the memory module installation rules for servers that have two microprocessors (CPU1 and CPU2) installed. The “X” mark indicates the memory slots into which the memory modules should be installed in different situations. Note: Ensure that you observe the installation guidelines at the beginning of this topic. Figure 47.
  • Page 100 • At least three ranks are available in one channel. • The capacity of the spare rank must be the same with or larger than the capacity of other ranks within the same channel. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 101: Installing A Memory Module

    The following table explains the memory module installation order for servers that have only one microprocessor (CPU1) installed. Table 9. Memory module installation order in sparing mode for servers with one microprocessor CPU1 DIMM DIMM installation order The following table explains the memory module installation order for servers that have two microprocessors (CPU1 and CPU2) installed.
  • Page 102 8. Touch the static-protective package that contains the new memory module to any unpainted surface on the outside of the server. Then, take the new memory module out of the package. Note: Carefully handle the memory module by its edges. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 103: Removing A Memory Module

    9. Position the new memory module over the memory slot. Ensure that the notch on the new memory module is aligned with the key in the memory slot. Then, press the new memory module straight down into the memory slot until the retaining clips close and the new memory module snaps into position. Note: If there is a gap between the memory module and the retaining clips, the memory module has not been installed correctly.
  • Page 104: Installing Or Removing A Pcie Card

    • Ensure that you back up your data before installing a RAID card because you might need to reconfigure RAID and reinstall the operating system after installing the RAID card. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 105 5. Locate an appropriate PCIe card slot on the system board for installing the PCIe card. For information about the PCIe card slots, see “System board components” on page 47. Note: If you are installing the Lenovo ThinkServer 8885e PCIe 12Gb SAS Adapter by PMC, ensure that you observe the following guidelines: •...
  • Page 106 10. Position the new PCIe card over the PCIe card slot. Then, carefully press the PCIe card straight down until it is securely seated in the slot. Figure 53. Installing the PCIe card ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 107: Removing A Pcie Card

    2. Check the version of the new RAID card firmware by pressing Ctrl+H when starting the Setup Utility program. 3. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to download the latest version of firmware. Then, install the firmware to your server.
  • Page 108 7. Pivot the latch for the PCIe card slot that secures the PCIe card to the open position. Figure 55. Pivoting the latch for the PCIe card slot to the open position ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 109: Installing Or Removing The Sd Module

    8. Grasp the PCIe card by its edges and carefully pull it out of the PCIe card slot. The PCIe card fits tightly into the PCIe card slot. If necessary, alternatively move each side of the PCIe card a small and equal amount until it is completely removed from the slot.
  • Page 110 Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Use any documentation that comes with the SD module and follow those instructions in addition to the instructions in this topic. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 111: Installing Or Removing The Lenovo Thinkserver Raid 110i Upgrade Key

    The Lenovo ThinkServer RAID 110i upgrade key expands the capability of the system board by activating RAID 5 for the onboard SATA software RAID. You can purchase a Lenovo ThinkServer RAID 110i upgrade key (hereinafter referred to as the RAID 110i upgrade key) from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server...
  • Page 112 5. Touch the static-protective package that contains the RAID 110i upgrade key to any unpainted surface on the outside of the server. Then, take the RAID 110i upgrade key out of the package. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 113 6. Locate the connector for the RAID 110i upgrade key on the system board. Then, insert the RAID 110i upgrade key into the upgrade key connector. Ensure that the RAID 110i upgrade key is securely seated on the system board. Figure 59.
  • Page 114 3. Remove the server cover. See “Removing the server cover” on page 72. 4. Remove the cooling shroud. See “Removing the cooling shroud” on page 75. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 115: Installing Or Removing The Lenovo Thinkserver Raid 510i/520i Upgrade Key

    The following two RAID upgrade keys activate RAID 5 and RAID 50 levels for advanced SATA or SAS hardware RAID: • Lenovo ThinkServer RAID 510i upgrade key (requires the Lenovo ThinkServer RAID 510i AnyRAID Adapter) • Lenovo ThinkServer RAID 520i upgrade key (requires the Lenovo ThinkServer RAID 520i PCIe Adapter)
  • Page 116 You can purchase a RAID upgrade key from Lenovo at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server Note: The illustrations in this topic show how to install and remove the RAID 510i upgrade key. The procedure for installing or removing the RAID 520i upgrade key is similar.
  • Page 117 6. Do one of the following: • If you are installing the RAID 510i upgrade key, insert the key into the RAID upgrade key connector on the RAID 510i AnyRAID adapter. Ensure that the key is securely seated. • If you are installing the RAID 520i upgrade key, insert the key into the J3 connector on the RAID 520i PCIe adapter.
  • Page 118: Installing Or Removing The Thunderbolt Memory Module

    The TMM works as the cache memory for the following RAID adapters: • RAID 720i AnyRAID Adapter • RAID 720ix AnyRAID Adapter • RAID 720i PCIe Adapter You can purchase a TMM from Lenovo at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 119 Note: The illustrations in this topic show how to install and remove the TMM on the AnyRAID Adapter. For the RAID 720i PCIe Adapter, the procedure is similar. Installing the TMM Attention: Do not open your server or attempt any repair before reading and understanding “Read this first: safety information”...
  • Page 120: Installing Or Removing The Thinkserver System Manager Premium Module

    The ThinkServer System Manager Premium (hereinafter referred to as the TSM Premium) offers convenient, remote KVM access and control through the LAN or Internet. You can use the TSM Premium to gain location-independent remote access to respond to critical incidents and to undertake necessary ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 121 Therefore, working as an integrated solution in your server, the TSM Premium provides an increased level of manageability over the basic server management available. You can purchase a TSM Premium module from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server Installing the TSM Premium module Attention: Do not open your server or attempt any repair before reading and understanding “Read this first: safety...
  • Page 122 Attention: Do not open your server or attempt any repair before reading and understanding “Read this first: safety information” on page iii and “Guidelines” on page 69. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 123 Notes: • If you remove the TSM Premium module, the iKVM function for server remote management will be unavailable. • Use any documentation that comes with the TSM Premium module and follow those instructions in addition to the instructions in this topic. •...
  • Page 124: Installing Or Removing The Thinkserver Trusted Platform Module

    Trusted Computing Group (TCG) to provide a hardware method of data encryption. It stores passwords, encryption keys, and digital certificates to help provide security solutions and protect the computer. You can purchase a TPM option from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server...
  • Page 125: Installing The Tpm

    Installing the TPM Attention: Do not open your server or attempt any repair before reading and understanding “Read this first: safety information” on page iii and “Guidelines” on page 69. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
  • Page 126: Removing The Tpm

    Attention: Do not open your server or attempt any repair before reading and understanding “Read this first: safety information” on page iii and “Guidelines” on page 69. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 127 Notes: • If you remove the TPM, the TPM function will be unavailable. • Use any documentation that comes with the TPM and follow those instructions in addition to the instructions in this topic. • Depending on the model, your server might look slightly different from the illustration in this topic. If your server has a TPM installed, do the following when you want to remove the TPM: 1.
  • Page 128: Installing Or Removing The M.2 Storage Module

    This topic applies only to server models that support the M.2 storage module. The M.2 storage module provides an easy way for data storage. You can install two M.2 storage drives into the M.2 storage module. You can purchase the M.2 storage module and M.2 storage drive from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server...
  • Page 129 Installing the M.2 storage module Attention: Do not open your server or attempt any repair before reading and understanding “Read this first: safety information” on page iii and “Guidelines” on page 69. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
  • Page 130 See the Rack Installation Instructions that comes with the server. If the server is in tower form factor, lay the server on its side for easier operation. 3. Remove the server cover. See “Removing the server cover” on page 72. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 131 4. Remove the cooling shroud. See “Removing the cooling shroud” on page 75. 5. Remove any parts and disconnect any cables that might impede your operation. 6. Locate the M.2 storage module and disconnect the cables. See “Server components” on page 25. 7.
  • Page 132: Installing Or Removing The Intrusion Switch

    Installing or removing the intrusion switch The intrusion switch informs you that the server cover is not properly installed or closed by creating an event in the system event log (SEL). You can purchase an intrusion switch from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server Installing the intrusion switch Attention: Do not open your server or attempt any repair before reading and understanding “Read this first: safety...
  • Page 133 What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 180. Removing the intrusion switch Attention: Do not open your server or attempt any repair before reading and understanding “Read this first: safety information”...
  • Page 134: Installing Or Replacing A Device In An Optical Drive Bay

    An optical drive installed Optical-drive bay 1 (lower Optical-drive Optical-drive 1 signal connector bay) power connector Optical-drive bay 2 (upper An optical drive installed in Optical-drive Optical-drive 2 signal connector bay) some models power connector ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 135 Notes: • Depending on the model, your server might look slightly different from the illustrations in this topic. • Depending on the model, the following devices might be installed in the optical drive bays: – Optical drive – Flex module with a slim optical drive installed •...
  • Page 136 7. Lift the release button in the direction as shown and slide the new optical drive into the drive bay from the front until it snaps into position. Figure 77. Installing the optical drive ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 137 8. Connect the power cable and the signal cable to the rear of the new optical drive. Figure 78. Connecting cables to the rear of the optical drive 9. If necessary, connect the other end of the signal cable to the appropriate connector on the system board.
  • Page 138 Then, hold the flex module from the front and completely slide it out of the chassis. Figure 80. Removing the flex module ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 139 b. press the button as shown to remove the slim optical drive from the flex module. Figure 81. Removing the slim optical drive from the flex module c. Remove the two screws that secure the clip to remove the plastic clip from the rear of the slim optical drive.
  • Page 140 Figure 85. Installing the flex module ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 141: Installing Or Replacing A Hot-swap Internal Storage Drive

    9. Connect the power cable and the signal cable to the rear of the flex module. Figure 86. Connecting cables to the rear of the flex module 10. Do one of the following: • If you are installing a slim optical drive, save the removed protective shield in case you later remove the drive and need the protective shield to cover the drive bay.
  • Page 142 RAID array. For more information, see “Configuring RAID” on page 65. 2. Open the front door (if available). 3. Locate the appropriate storage-drive bay. See “Front view of the server” on page 17. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 143 4. Press the release button to open the handle of the hot-swap storage drive or the dummy tray. Figure 87. Opening the handle of the hot-swap storage drive or the dummy tray Chapter 6 Replacing hardware...
  • Page 144 6. Touch the static-protective package that contains the new hot-swap storage drive to any unpainted surface on the outside of the server. Then, take the new hot-swap storage drive out of the package. Note: Do not touch the circuit board on the storage drive. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 145: Installing Or Replacing An Easy-swap Drive

    7. Slide the new hot-swap storage drive into the drive bay from the front until it snaps into position, and then completely close the handle. Figure 89. Installing the hot-swap storage drive 8. Check the hot-swap-drive status LEDs to ensure that the storage drive is operating correctly. You might have to restart the server for the newly-installed storage drive to be recognized.
  • Page 146 3. Open the front door (if available). 4. Locate the appropriate storage-drive bay. See “Front view of the server” on page 17. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 147 5. Use a screwdriver to turn the handle lock to the unlocked position. The handle opens automatically. Figure 90. Opening the handle of the easy-swap drive or the dummy tray Chapter 6 Replacing hardware...
  • Page 148 • If you are installing an easy-swap drive, go to the next step. 8. Touch the static-protective package that contains the new easy-swap drive to any unpainted surface on the outside of the server. Then, take the new easy-swap drive out of the package. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 149 9. Align the holes in the drive tray with the corresponding ones on the new easy-swap drive. Then, install the four screws to secure the drive to the drive tray. Figure 93. Installing the drive to the drive tray 10. Slide the new easy-swap drive into the drive bay from the front until it snaps into position, and then close the handle.
  • Page 150: Installing Or Replacing An Internal Tape Drive

    • If you are installing a tape drive, push the protective shield as shown until it is projected from the front of the chassis. Then, hold the protective shield from the front and completely slide it out of the chassis. Figure 95. Removing the protective shield of the optical-drive bay ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 151 • If you are replacing a tape drive, disconnect the power and signal cable from the rear of the tape drive. Lift the release button in the direction as shown and push the tape drive from the rear until it is projected from the front of the chassis.
  • Page 152: Installing Or Replacing The Microprocessor

    1 and the microprocessor socket 2 is protected by a plastic socket cover. You can purchase a microprocessor option kit from Lenovo and install the second microprocessor to expand system capabilities.
  • Page 153 Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Ensure that you install the correct type of microprocessor option your server supports. When two microprocessors are installed, both must have the same core voltage and core speed. •...
  • Page 154 9. Remove the protective cover that protects the gold contacts on the bottom of the new microprocessor. Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor. Figure 101. Do not touch the pins ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 155 10. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches on it with the tabs in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle on one corner of the new microprocessor is the microprocessor orientation indicator.
  • Page 156: Replacing The Microprocessor

    Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 157 Notes: • Ensure that the new microprocessor is the correct type your server supports. When two microprocessors are installed, both must have the same core voltage and core speed. • Use any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic.
  • Page 158 Figure 107. Removing the microprocessor 9. Touch the static-protective package that contains the new microprocessor to any unpainted surface on the outside of the server. Then, remove the new microprocessor from the package. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 159 10. Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor. Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor. Figure 108.
  • Page 160 15. Reinstall the heat sink. See “Replacing the heat sink” on page 169. 16. If you are instructed to return the old microprocessor, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 161: Installing Or Replacing A Hot-swap Redundant Power Supply

    You can replace the failing hot-swap redundant power supply without turning off the server. Some server models come with only one power supply. You can purchase a hot-swap redundant power supply from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server CAUTION: Hazardous moving parts.
  • Page 162 Locate the failing power supply in the rear of your server. Note: On each power supply, there are three status LEDs near the power cord connector. For information about the status LEDs, see “Power supply status LEDs” on page 32. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 163 b. Disconnect the power cord from the failing hot-swap redundant power supply. Then, press the release tab and pull the handle at the same time to slide the failing hot-swap redundant power supply out of the chassis. Figure 113. Removing a hot-swap redundant power supply 2.
  • Page 164: Installing A 2.5-inch Drive Into A 3.5-inch-drive Bay

    1. Locate the appropriate storage-drive bay. See “Front view of the server” on page 17. 2. Press the release button to open the handle of the dummy tray. Figure 115. Opening the handle of the dummy tray ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 165 3. Pull the handle and carefully slide the dummy tray out of the front of the chassis. Figure 116. Removing the dummy tray 4. Touch the static-protective package that contains the 2.5-inch drive to any unpainted surface on the outside of the server. Then, take the 2.5-inch drive out of the package. Chapter 6 Replacing hardware...
  • Page 166 6. Align the two screw holes in the 2.5-inch drive with the corresponding holes in the drive adapter. Then, install the two screws to secure the 2.5-inch drive to the drive adapter. Figure 118. Installing the screws to secure the 2.5-inch drive to the drive adapter ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 167 7. Position the drive adapter and the 2.5-inch drive into the 3.5-inch drive bracket. Align the screw holes in the drive adapter and the 2.5-inch drive with the corresponding holes in the bracket. Then, install the five screws to secure the drive adapter and the 2.5-inch drive into the bracket. Figure 119.
  • Page 168: Replacing The Front-panel Board

    7. If necessary, remove any parts and disconnect any cables that might impede your access to the front panel cable. Record the cable routing, and then release the front panel cable from any cable clips or ties in the chassis. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 169 8. Press the release tab on the bottom of the front-panel board and pull it in the direction as shown at the same time. Then, remove the front-panel board out of the chassis. Figure 121. Removing the front-panel board 9. Touch the static-protective package that contains the new front-panel board to any unpainted surface on the outside of the server.
  • Page 170: Replacing The Thinkserver Raid Super Capacitor Module

    Replacing the ThinkServer RAID Super Capacitor Module Attention: Do not open your server or attempt any repair before reading and understanding “Read this first: safety information” on page iii and “Guidelines” on page 69. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 171 Depending on the model, the server might come with up to three ThinkServer RAID Super Capacitor Modules. The ThinkServer RAID Super Capacitor Module protects the cache memory on the installed RAID card or AnyRAID adapter. You can purchase a ThinkServer RAID Super Capacitor Module from the Lenovo Web site http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
  • Page 172 7. Note the orientation of the new ThinkServer RAID Super Capacitor Module. Then, gently press the tab on the bracket and install the new ThinkServer RAID Super Capacitor Module into the bracket at the same time. Figure 125. Installing the ThinkServer RAID Super Capacitor Module into the bracket ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 173: Replacing The Anyraid Adapter

    8. Ensure that the screw holes in the new ThinkServer RAID Super Capacitor Module with the bracket are aligned with the corresponding stubs in the chassis. Then, install the screw to secure the new ThinkServer RAID Super Capacitor Module with the bracket in place. Figure 126.
  • Page 174 Then, lift the AnyRAID-adapter air duct straight up and out of the chassis. Figure 127. Removing the AnyRAID-adapter air duct for server models with 3.5-inch drives ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 175 • For 2.5-inch-drive server models that have an AnyRAID adapter installed with an air duct Loosen the screw that secures the AnyRAID-adapter air duct. Then, lift it in the direction as shown until you can completely remove it. Note: The screw is an integrated part of the AnyRAID-adapter air duct. Do not try to remove the screw from the AnyRAID-adapter air duct.
  • Page 176 Figure 131. Installing the AnyRAID-adapter tray 10. Touch the static-protective package that contains the new AnyRAID adapter to any unpainted surface on the outside of the server. Then, take the new AnyRAID adapter out of the package. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 177: Replacing The Hot-swap-drive Backplane

    11. Position the new AnyRAID adapter near the backplane. Then, carefully press the new AnyRAID adapter straight into the AnyRAID-adapter slots until it is securely seated. Tighten the two screws to secure the new AnyRAID adapter in place. Figure 132. Installing the AnyRAID adapter 12.
  • Page 178 3.5-inch-drive backplane a little bit upward so that it is released from the hooks on the chassis. Then, carefully remove the 3.5-inch-drive backplane out of the chassis. Figure 133. Removing the 3.5-inch-drive backplane ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 179: Replacing The Easy-swap-drive Module

    • For the server models with 2.5-inch-drive backplane, press the release tab and gently lift the 2.5-inch-drive backplane a little bit upward so that it is released from the hooks on the chassis. Then, carefully remove the 2.5-inch-drive backplane out of the chassis. Figure 134.
  • Page 180 12. If you are instructed to return the old module, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 181: Replacing The System Fan

    • To complete the replacement procedure, go to “Completing the parts replacement” on page 180. Replacing the system fan Attention: Do not open your server or attempt any repair before reading and understanding “Read this first: safety information” on page iii and “Guidelines” on page 69. Your server has four system fans.
  • Page 182 Figure 136. Removing the system fan 4. Touch the static-protective package that contains the new system fan to any unpainted surface on the outside of the server. Then, remove the new system fan from the package. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 183: Replacing The Heat Sink

    5. Hold the new system fan so that the connector on the fan is aligned with the corresponding connector on the chassis. Then slide the new system fan into the chassis until it snaps into position. Figure 137. Installing the system fan 6.
  • Page 184 Figure 138. Removing the screws that secure the heat sink 6. Gently twist the heat sink to free it from the microprocessor and then lift the heat sink off the system board. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 185 7. Lay aside the old heat sink. Touch the static-protective package that contains the new heat sink to any unpainted surface on the outside of the server. Then, remove the new heat sink from the package and remove the protective cover from the heat sink. Notes: •...
  • Page 186: Replacing The Coin-cell Battery

    3. Remove the server cover. See “Removing the server cover” on page 72. 4. Remove the cooling shroud. See “Removing the cooling shroud” on page 75. 5. Locate the coin-cell battery. See “Server components” on page 25. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 187: Connecting An External Tape Drive

    6. Remove any installed PCIe card (such as the Ethernet card) that impedes your access to the coin-cell battery. See “Removing a PCIe card” on page 93. 7. Remove the old coin-cell battery. Figure 140. Removing the coin-cell battery 8. Install a new coin-cell battery. Figure 141.
  • Page 188: For Service Technician Only: Replacing The System Board

    For service technician only: replacing the system board Attention: This procedure must be performed by trained service personnel of Lenovo. Do not open your server or attempt any repair before reading and understanding “Read this first: safety information” on page iii and “Guidelines”...
  • Page 189 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. If the server is in tower form factor, lay the server on its side for easier operation. 3.
  • Page 190 Use the microprocessor socket covers removed from the new system board. To install a microprocessor socket cover on the old system board, do the following: ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 191 a. Close the microprocessor retainer. Press down the small handle first and then push the handle inward to secure it. Then, press down the small handle and then push the handle inward to lock the microprocessor retainer into position. Note: There are two marks on the microprocessor retainer. Ensure that you close the small handle marked with first and then close the other small handle marked with .
  • Page 192: For Service Technician Only: Replacing The Power Interface Board

    For service technician only: replacing the power interface board Attention: This procedure must be performed only by trained service personnel of Lenovo. Do not open your server or attempt any repair before reading and understanding “Read this first: safety information” on page iii and “Guidelines”...
  • Page 193 8. Lift the release button and then disengaged the power interface board from the chassis. Note: Carefully handle the power interface board by its edges. Figure 148. Removing the power interface board 9. Place the old power interface board on a clean, flat, and static-protective surface. Touch the static-protective package that contains the new power interface board to any unpainted surface on the outside of the server.
  • Page 194: Completing The Parts Replacement

    Keep cables clear of the hinges and sides of the server chassis to avoid interference with reinstalling the server cover. 3. If you have removed the front bezel, reinstall it. See “Removing and reinstalling the front bezel” on page 76. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 195 4. Position the server cover on the chassis so that the tabs on the server cover are aligned with the corresponding gaps in the chassis. Pivot the server cover to close it. Figure 150. Closing the server cover Chapter 6 Replacing hardware...
  • Page 196: Updating The Server Configuration

    Attention: To avoid component damage, connect the power cords last. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 197: Chapter 7. Troubleshooting And Diagnostics

    LEDs, refer to the related topics in “Locations” on page 17. Viewing the system event log The system event log (SEL) contains information about all the POST and system management interrupt (SMI) events. You can view the SEL to diagnose system problems. © Copyright Lenovo 2014, 2016...
  • Page 198: Basic Troubleshooting Tables

    2. If an action step is preceded by “(Trained service technician only),” this action step is reserved for a trained service technician and must be performed only by a trained service technician. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 199: Internal Storage Drive Problems

    Symptom Action The optical drive is not recognized. 1. Ensure that: • The signal cable and connector are not damaged and the connector pins are not bent. • The optical drive is securely connected to the correct SATA connector on the system board and the SATA connector is enabled in the Setup Utility program.
  • Page 200 4. Reconnect the signal cable. 5. Replace the affected signal cable. 6. Replace the AnyRAID adapter. 7. For hot-swap storage drives, if you suspect a problem with the backplane, replace the affected backplane. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 201: Memory Module Problems

    Memory module problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved. If none of these actions solve the problem, see “Troubleshooting procedure” on page 183 for the subsequent steps you should check after using the information in this topic. If the problem still cannot be solved, seek technical assistance.
  • Page 202 • The device drivers are installed correctly. • The USB controller is enabled in the Setup Utility program. See “Using the Setup Utility program” on page 57. 2. Restart the server. 3. Replace the USB device. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 203: Chapter 8. Getting Information, Help, And Service

    The troubleshooting and diagnostics information might tell you that you need additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates. To access the Lenovo Support Web site, go to: http://www.lenovo.com/support...
  • Page 204: Help And Service

    • Check the power buttons to ensure that the system and optional devices are turned on. • Use the troubleshooting information in your system documentation on the documentation disc that comes with your product. • Check for the updated information, new device drivers, and hints and tips on the Lenovo Support Web site at: http://www.lenovo.com/support If possible, be at your product when you call.
  • Page 205: Using Other Services

    Service availability and service names might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
  • Page 206 ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 207: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 208: Trademarks

    Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...
  • Page 209: Battery Return Program

    Before placing electrical and electronic equipment (EEE) in the waste collection stream or in waste collection facilities, the end user of equipment containing batteries and/or accumulators must remove those batteries and accumulators for separate collection. Disposing of lithium batteries and battery packs from Lenovo products Appendix A. Notices...
  • Page 210: Requirements For Batteries Containing Perchlorate

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 211: Important Weee Information

    Lenovo may condition provision of repair or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such environmental contamination. Implementation of such remedial measures is a customer responsibility.
  • Page 212: Restriction Of Hazardous Substances (rohs) Directive

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management &...
  • Page 213: China Rohs

    China RoHS Appendix A. Notices...
  • Page 214: Taiwan Bsmi Rohs Declaration

    German Ordinance for Work gloss statement The product is not suitable for use with visual display work place devices according to clause 2 of the German Ordinance for Work with Visual Display Units. ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 215: Export Classification Notice

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 216 Geräte der Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
  • Page 217: Eurasian Compliance Mark

    Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern angegeben, zu installieren und zu betreiben. Korea Class A compliance statement Taiwan Class A compliance statement Lenovo product service information for Taiwan Eurasian compliance mark Japan VCCI Class A compliance statement ENERGY STAR model information...
  • Page 218 For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your servers have been used: •...
  • Page 219: Index

    Lenovo ThinkServer Deployment Manager program server firmware configuring RAID updating advanced SATA or SAS hardware RAID flash module using the Lenovo ThinkServer Deployment Manager installing program flashing configuring the server the BIOS connect form factor external tape drive...
  • Page 220 PCIe card installing RAID 110i upgrade key removing RAID 520i key memory module installation SD module guidelines server cover microprocessor slim optical drive features installing TSM Premium module replacing interface Setup Utility program ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 221 RAID 510i key installing installing removing RAID 510i upgrade key serial number label removing locations rear view of the server server components locations locations recovering server configuration the BIOS updating reinstalling server cover cooling shroud installing © Copyright Lenovo 2014, 2016...
  • Page 222 System Information menu passwords Setup Utility program Setup Utility program system reliability guidelines System Security menu Setup Utility program video subsystem system time features setting viewing information system-fan LEDs Setup Utility program locations ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 223 Web site compatible options working inside the server with the power on guidelines © Copyright Lenovo 2014, 2016...
  • Page 224 ThinkServer TD350 User Guide and Hardware Maintenance Manual...

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