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Lenovo ThinkServer TD350 70DG User Manual And Hardware Maintenance Manual

Machine types: 70dg, 70dh, 70dj, 70dk, 70dl, 70dm, 70dn, and 70dq user guide.
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ThinkServer TD350
User Guide and Hardware Maintenance
Manual
Machine Types: 70DG, 70DH, 70DJ, 70DK, 70DL, 70DM, 70DN,
and 70DQ

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Table of Contents

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   Summary of Contents for Lenovo ThinkServer TD350 70DG

  • Page 1 ThinkServer TD350 User Guide and Hardware Maintenance Manual Machine Types: 70DG, 70DH, 70DJ, 70DK, 70DL, 70DM, 70DN, and 70DQ...
  • Page 2 • Appendix A “Notices” on page 177 First Edition (September 2014) © Copyright Lenovo 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
  • Page 3: Table Of Contents

    Configuring the advanced SATA or SAS hardware RAID ... . . Lenovo ThinkServer Diagnostics ..Updating the firmware... .
  • Page 4 ThinkServer Web site ..Installing or replacing the microprocessor . . Lenovo Support Web site..Installing or replacing a hot-swap redundant Help and service ....
  • Page 5: Safety Information

    제품을 사용하기 전에 제품과 함께 제공되는 문서 DVD의 다국어 안전 지침을 주의 깊게 읽어보십시오. Voordat u het product gebruikt, moet u ervoor zorgen dat u de meertalige veiligheidsinstructies op de documentatie-dvd van het product hebt gelezen en begrijpt. © Copyright Lenovo 2014...
  • Page 6 Przed skorzystaniem z produktu należy zapoznać się z wielojęzycznymi instrukcjami bezpieczeństwa znajdującymi się na płycie DVD z dokumentacją dostarczoną wraz z produktem. Antes de utilizar o produto, leia atentamente as instruções de segurança multilingues que constam no DVD de documentação fornecido com o produto. Înainte de a utiliza produsul, asiguraţi-vă...
  • Page 7 The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. © Copyright Lenovo 2014...
  • Page 8 Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •...
  • Page 9 Statement 9 CAUTION: Disconnect the hot-swap fan cables before removing the fan from the device to protect against personal injury. Statement 10 CAUTION: The following label indicates a sharp-edge hazard. © Copyright Lenovo 2014...
  • Page 10 Statement 11 CAUTION: The following label indicates a potential heat hazard. Statement 12 DANGER Overloading a branch circuit is a potential fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch current ratings at the installation site.
  • Page 11 This product contains a Class 1M laser. Do not view directly with optical instruments. Statement 18 CAUTION: Do not place any object on top of rack-mounted products. Statement 19 CAUTION: Hazardous moving parts. Keep fingers and other body parts away. © Copyright Lenovo 2014...
  • Page 12: Products That Are Not Assessed

    Statement 20 CAUTION: A lithium ion battery is provided. To avoid possible explosion, do not burn the battery. Replace the battery only with the Lenovo-approved part. Recycle or discard the battery as instructed by local regulations. Products that are not assessed Typical products that are not assessed include but not limited to the following: •...
  • Page 13: Grounding Requirements

    9. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with. Grounding requirements Electrical grounding of the server is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. © Copyright Lenovo 2014...
  • Page 14 ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 15: Chapter 1. General Information

    Your server comes with a documentation DVD that contains various server documents to help you use and maintain the server. The Lenovo Limited Warranty (LLW) contains the warranty terms that apply to the product you purchased from Lenovo. Read the LLW on the documentation DVD that comes with your server. A printable generic version of the latest LLW also is available in more than 30 languages at http://www.lenovo.com/warranty/llw_02.
  • Page 16: Server Documentation

    When you register your server, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your server with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
  • Page 17 DVD. Note: Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates. Some information in the documents on the documentation DVD might change without notice after the first release of the DVD.
  • Page 18 ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 19: Chapter 2. Server Setup Road Map

    9. Configure Ethernet settings in the operating system by referring to the operating system help. This step is not required if the operating system was installed using the Lenovo ThinkServer Deployment Manager program. 10. Check for firmware and driver updates. See “Updating the firmware” on page 61.
  • Page 20 ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 21: Chapter 3. Product Overview

    Most illustrations shown in this documentation are based on the tower-form-factor server model. Server package Note: Depending on the model, your server might look different from the following illustration. © Copyright Lenovo 2014...
  • Page 22: Features

    For information about your specific model, use the Setup Utility program. See “Viewing information in the Setup Utility program” on page 51. You also can refer to the Product Specifications Reference document for ThinkServer products at: http://www.lenovo.com/psref/ Microprocessor ®...
  • Page 23 Power supply Your server comes with one of the following power supply configurations: • One or two hot-swap 550-watt power supplies (universal input and compliant with 80 PLUS Platinum) • One or two hot-swap 750-watt power supplies (universal input and compliant with 80 PLUS Platinum) •...
  • Page 24 You can install an Ethernet card to enable more Ethernet connectors. However, you must install a device driver to enable the operating system to recognize the Ethernet connectors. The device drivers are available for download at: http://www.lenovo.com/drivers Reliability, availability, and serviceability Reliability, availability, and serviceability (hereinafter referred to as RAS) are three important server design features.
  • Page 25 You can find the default user name, password, and other information for the TSM in the ThinkServer System Manager User Guide, which is available for download at: http://www.lenovo.com/UserManuals – Hot-swap feature Some models support hot-swap storage drives and all models support hot-swap power supplies and hot-swap system fans.
  • Page 26: Specifications

    (iKVM) key. The TSM Premium is a remote management module. You can purchase a TSM Premium from Lenovo and install it on the TSM Premium connector (also known as iKVM connector) on the system board of your server to enable the iKVM function and activate the advanced system management features.
  • Page 27: Software

    – Easy-swap-drive bays or eight 2.5-inch-drive – Dry-bulb temperature: bays Operating: From 5°C (41°F) to 45°C (113°F) – CPU: Lenovo-qualified; a maximum of 120-W Storage: From -40°C (-40°F) to 60°C (140°F) thermal design power; not low-power type (no in original shipping package L-suffix in the CPU name) –...
  • Page 28: Bios And Tsm Update Utilities

    BIOS and TSM update utilities The BIOS and TSM (also known as BMC) firmware keeps updating after the shipment of the server. Lenovo maintains pages on the Support Web site and provides the BIOS and TSM update utilities with instructions for download to help you update the BIOS and TSM firmware if needed.
  • Page 29: Lenovo Thinkserver Diagnostics

    • Lenovo ThinkServer Diagnostics Linux Edition • Lenovo ThinkServer Diagnostics Standalone Edition • Lenovo ThinkServer Diagnostics Windows Edition For detailed information about using the Lenovo ThinkServer Diagnostics program, refer to the help system for the program. Lenovo ThinkServer Energy Manager The Lenovo ThinkServer Energy Manager program is a program for data center energy management.
  • Page 30: Lenovo Thinkserver System Manager

    Lenovo ThinkServer System Manager Premium Lenovo ThinkServer System Manager Premium provides you a solution that enables you to receive all the benefits and features provided by both the Lenovo ThinkServer System Manager program and the Lenovo ThinkServer Energy Manager program.
  • Page 31: Front View Of The Server

    The following illustration is an example of the machine type, model, and serial number label on the server. Note: Depending on the model type, your server might look different from this illustration. Figure 2. Machine type, model, and serial number label Front view of the server The front view of the server varies by model.
  • Page 32 Front view of server models with fifteen Front view of server models with sixteen 3.5-inch-drive bays 2.5-inch-drive bays Figure 3. Front view of the server Optical-drive status LED Optical-drive eject/close button Optical-drive manual-eject hole Optical-drive bay 1 Optical-drive bay 2 Front panel Metal protective shields Storage-drive bays...
  • Page 33 Front panel For detailed information about the control, connectors, and status LEDs on the front panel, see “Front panel” on page 20. Storage-drive bays The storage-drive bays are used to install 3.5-inch or 2.5-inch internal storage drives. Depending on the model, your server supports one of the following storage-drive bay configurations: •...
  • Page 34: Front Panel

    Front panel The following illustration shows the control, connectors, and LEDs on the front panel of the server. Note: Depending on the model, your server might look different from the illustration in this topic. Figure 4. Front panel Power button with power status LED System ID button with ID LED Storage-drive activity LED Network status LED...
  • Page 35 The voltage of the server reached the non-critical voltage Replace the system board. threshold. Note: This action must be performed only by Lenovo service personnel. See Chapter 8 “Getting information, help, and service” on page 173. A fan is running at low speed.
  • Page 36: Rear View Of The Server

    Potential system error (system health LED: amber) Solution A power cord has been disconnected or a redundant 1. Ensure that the power supplies are installed securely. power supply has been removed. 2. Ensure that the power cords are connected securely to the power supplies.
  • Page 37 Hot-swap power supplies Your server model might have one or two hot-swap power supplies. Each hot-swap power supply has one power cord connector on the rear. On each power supply, there are three status LEDs near the power cord connector. For information about the status LEDs, see “Power supply status LEDs” on page 31. ID LED When you press the system ID button, the ID LEDs on both the front and rear of the server are lit.
  • Page 38: Server Cover Lock

    6 7 8 Ethernet RJ-45 connectors Used to attach an Ethernet cable for a LAN. Each Ethernet connector has two status LEDs to help you identify the Ethernet connectivity, activity, and connection speed. The Ethernet connector 0 (callout ) marked with “MGMT” is for system management by default. If you want to use remote management functions, connect an Ethernet cable to the Ethernet connector 0.
  • Page 39: Server Components

    Figure 7. Server cover lock Server components To access the inside of the server and view the server components, remove the server cover. See “Removing the server cover” on page 66. The chassis configuration varies by model. The following illustrations show the three chassis configurations based on the supported backplane or module.
  • Page 40 The following illustration shows the components of server models with one 3.5-inch hot-swap-drive backplane. Figure 8. Components of server models with one 3.5-inch hot-swap-drive backplane AnyRAID-adapter air duct (available on some AnyRAID adapter (available on some models) models) AnyRAID-adapter tray ThinkServer RAID Super Capacitor Modules (available on some models) 3.5-inch hot-swap-drive backplane...
  • Page 41 The following illustration shows the components of server models with one 2.5-inch hot-swap-drive backplane. Figure 9. Components of server models with one 2.5-inch hot-swap-drive backplane AnyRAID-adapter tray Pass-through board (available on some models) 2.5-inch hot-swap-drive backplane System fans PCIe card holder CPU1 DIMMs (vary by model) CPU2 DIMMs (vary by model) Heat sinks (vary by model)
  • Page 42 The following table lists the major FRUs in your server and the CRU identification information. For a complete listing of FRU information, such as FRU part numbers and supported server models, go to: http:/www.lenovo.com/serviceparts-lookup ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 43 Notes: • Before servicing a Lenovo product, ensure that you read and understand “Safety information” on page iii. • Use only parts provided by Lenovo. Description Self-service CRU Optional-service CRU AnyRAID adapter (available on some models) AnyRAID-adapter air duct (available on some...
  • Page 44: Hot-swap-drive Leds

    Hot-swap-drive LEDs This topic applies only to server models with hot-swap internal storage drives. Each hot-swap storage drive has two LEDs on the front. Figure 11. Hot-swap-drive LEDs Activity LED Status LED Description The drive has failed or is not present. On, green The drive is present but not in use.
  • Page 45: Power Supply Status Leds

    The corresponding system fan is running at low speed or has been removed. Check the BMC for errors and run the diagnostic programs. See “Lenovo ThinkServer Diagnostics” on page 15. Power supply status LEDs Each hot-swap power supply has three status LEDs.
  • Page 46: Anyraid Adapter, Raid Card, And Pass-through Board

    The AnyRAID adapter and RAID card provide advanced SATA/SAS hardware RAID functions. The pass-through board provides SATA software RAID functions. You can purchase a supported AnyRAID adapter, RAID card, or pass-through board from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server Note: The option kit for AnyRAID adapter, RAID card, or pass-through board is designed for different types of servers and might contain additional cables that are not required for your server.
  • Page 47 • Lenovo ThinkServer RAID 510i AnyRAID Adapter • Lenovo ThinkServer RAID 720i AnyRAID Adapter • Lenovo ThinkServer RAID 720ix AnyRAID Adapter Use Lenovo ThinkServer RAID 720ix AnyRAID Adapter for server models supporting the internal tape drive. RAID card: • Lenovo ThinkServer 9286 RAID card Pass-through board: •...
  • Page 48 Lenovo ThinkServer RAID 720i AnyRAID Adapter Figure 15. Lenovo ThinkServer RAID 720i AnyRAID Adapter ThinkServer RAID Super Capacitor Module connector (available on some models) Used to connect the ThinkServer RAID Super Capacitor Module. See “Server components” on page 25. PCI-E 0 connector PCI-E 1 connector Used to connect to the AnyRAID connector 1–2 on the system board.
  • Page 49 Lenovo ThinkServer RAID 720ix AnyRAID Adapter Figure 16. Lenovo ThinkServer RAID 720ix AnyRAID Adapter SATA connector Used to connect the signal cable from the internal tape drive. ThinkServer RAID Super Capacitor Module connector Used to connect the ThinkServer RAID Super Capacitor Module. See “Server components” on page 25.
  • Page 50 SAS connector 4–7 Used to connect external storage devices. Lenovo ThinkServer RAID 110i pass-through board Figure 18. Lenovo ThinkServer RAID 110i pass-through board SATA connector 0–3 SATA connector 4–7 Used to connect to the SATA connector 0 (ports 0–3) and SATA connector 1 (ports 4–7) on the system board.
  • Page 51: Hot-swap-drive Backplane

    Hot-swap-drive backplane Your server comes with one of the following drive bay and backplane configurations: • Five 3.5-inch-drive bays with one backplane • Fifteen 3.5-inch-drive bays with one backplane • Eight 2.5-inch-drive bays with one backplane • Sixteen 2.5-inch-drive bays with two backplanes The following illustration shows the location of the hot-swap-drive backplane.
  • Page 52 3.5-inch hot-swap-drive backplane The following illustrations show the connectors on a 3.5-inch hot-swap-drive backplane. Figure 20. Front view of the 3.5-inch hot-swap-drive backplane Figure 21. Rear view of the 3.5-inch hot-swap-drive backplane – Slot 0 – slot 14 Used to connect 3.5-inch hot-swap drives. 8-pin power connector Used to connect a power cable to provide power to the backplane.
  • Page 53: Connecting Cables

    2.5-inch hot-swap-drive backplane The following illustrations show the connectors on a 2.5-inch hot-swap-drive backplane. Figure 22. Front view of the 2.5-inch hot-swap-drive backplane Figure 23. Rear view of the 2.5-inch hot-swap-drive backplane – Slot 0 – slot 7 Used to connect 2.5-inch hot-swap drives. 10-pin power connector Used to connect a power cable to provide power to the backplane.
  • Page 54 2. Connect the single connector on the other end of the Y cable to the AnyRAID connector 1–2 on the system board. To locate the connectors, refer to the related topics in “Locations” on page 16. Connecting the SATA signal cable from the system board to the pass-through board This topic applies only to server models that have a pass-through board installed.
  • Page 55: System Board Components

    System board components The following illustration shows the component locations on the system board. Figure 24. System board components Coin-cell battery System-board signal connector Optical-drive power connector System-board power connector 1 Backplane power connector 2 Backplane power connector 1 System fan connector Memory slots for microprocessor 1 (4) Microprocessor socket 1 Memory slots for microprocessor 1 (4)
  • Page 56 Coin-cell battery Your server has a special type of memory that maintains the date, time, and configuration information for built-in features. The coin-cell battery keeps the information active when you turn off the server. System-board signal connector Used to connect the signal cable of the power interface board. Optical-drive power connector Used to connect the power cable of the optical drive.
  • Page 57 Note: If a ThinkServer host bus adapter (HBA) is available, refer to the user guide for detailed information. The user guide is available for download at: http://www.lenovo.com/UserManuals AnyRAID connector 1–2 Used to connect the signal cable from the system board to an AnyRAID adapter.
  • Page 58: System Board Jumpers

    System board jumpers A jumper is a short length of conductor used to set up or adjust printed circuit boards, such as the system board of a computer. A jumper usually is encased in a non-conductive block of plastic for convenient use and to avoid any possible damage to a live circuit.
  • Page 59 The following illustration shows the status of the jumpers on the system board of your server. Figure 26. System board jumpers Table 1. System board jumpers Clear password jumper BIOS default settings jumper BIOS recovery jumper Attention: To set the jumpers, remove the server cover and the cooling shroud to access the system board. Do not open your server or attempt any repair before reading and understanding “Safety information”...
  • Page 60 4. Remove the cooling shroud. See “Removing the cooling shroud” on page 69. 5. Locate the clear password jumper on the system board. Then, remove any parts and disconnect any cables that might impede your access to the jumper. 6. Move the clear password jumper from the default normal position (pin 1 and pin 2) to the short-circuited position (pin 2 and pin 3).
  • Page 61 BIOS recovery jumper If the power to your server is interrupted while the BIOS is being updated, your server might not restart correctly. If this happens, set the BIOS recovery jumper to recover from the BIOS update failure. See “Recovering from a BIOS update failure” on page 57. Chapter 3 Product overview...
  • Page 62 ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 63: Chapter 4. Turning On And Turning Off The Server

    • You also can use the related TSM feature to remotely turn off the server through the management LAN. For more information about the TSM, refer to the ThinkServer System Manager User Guide, which is available for download at: http://www.lenovo.com/UserManuals © Copyright Lenovo 2014...
  • Page 64 • The server might be turned off as an automatic response to a critical system failure. Notes: • When you turn off the server and leave it connected to an ac power source, the server also can respond to a remote request to turn on the server. To remove all power from the server, you must disconnect the server from the ac power source.
  • Page 65: Chapter 5. Configuring The Server

    BIOS default settings jumper to restore the BIOS settings to the factory default settings. See “System board jumpers” on page 44. • If you have changed any hardware in the server, it is recommended that you reflash the BIOS and the TSM firmware. © Copyright Lenovo 2014...
  • Page 66: System Information Menu

    “Save & Exit menu” on page 53 Lenovo provides the BIOS update utility on the Lenovo Support Web site. You can download the BIOS update utility to update the BIOS. See “Updating or recovering the BIOS” on page 56. After updating the BIOS, all the BIOS settings become the default settings of the updated BIOS version.
  • Page 67: Boot Manager Menu

    • Miscellaneous Settings: View and configure some miscellaneous items, such as the NumLock key on the keyboard and the boot status code. System Security menu You can set passwords and configure the TPM function on the System Security menu in the Setup Utility program.
  • Page 68: Setting The System Date And Time

    The Save & Exit menu contains the following items: • Save Changes and Reset: Save changes and then continue with further configuration in the Setup Utility program. • Discard Changes and Exit: Discard changes, load previous values, and then exit the Setup Utility program.
  • Page 69: Selecting A Startup Device

    • Have at least eight characters in length • Contain at least one alphabetic character and one numeric character • Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous passwords Besides the alphabetic characters (a-z) and numeric characters (0-9), the server also supports characters typed using special keys on the keyboard for a password.
  • Page 70: Configuring The Tpm Function

    The TPM works as a hardware security solution to help you to encrypt data and protect the server. The TPM function is only available when there is a TPM installed in your server. See “Installing the TPM” on page 103. You can purchase a TPM from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server After installing a TPM, check if the TPM function is enabled in the Setup Utility program.
  • Page 71: Recovering From A Bios Update Failure

    Setup Utility program” on page 51. The TSM firmware provides remote management features. Lenovo might make changes and enhancements to the BIOS and TSM firmware. When updates are released, they are available for download on the Lenovo Web site at http://www.lenovo.com/drivers. You can update the server firmware by downloading an update package and following the instructions on the Web page.
  • Page 72: Configuring Raid

    “Using the Setup Utility program” on page 51. Note: If you cannot recover the BIOS after using the instructions in this topic, the BIOS read-only memory (ROM) might be damaged. You must replace the system board. Contact the Lenovo Customer Support Center.
  • Page 73 The following list describes some of the most commonly used RAID levels: • RAID 0: block-level striping without parity or mirroring Simple stripe sets are normally referred to as RAID 0. RAID 0 uses striping to provide high data throughput, especially for large files in an environment that does not require fault tolerance. RAID 0 has no redundancy and it provides improved performance and additional storage without fault tolerance.
  • Page 74: Configuring Raid Using The Lenovo Thinkserver Deployment Manager Program

    • Creates a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers See “Lenovo ThinkServer Deployment Manager” on page 14 and view the help system for the program. Configuring the advanced SATA or SAS hardware RAID Your server comes with an AnyRAID adapter to provide advanced SATA or SAS hardware RAID functions.
  • Page 75: Updating The Firmware

    BIOS, the TSM firmware, and the FRU/SDR. To update the firmware, do one of the following: • Go to http://www.lenovo.com/drivers. Then, follow the instructions on the Web page to check for the latest level of firmware, such as the BIOS updates and device drivers.
  • Page 76 ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 77: Chapter 6. Replacing Hardware

    • Before using the product, ensure that you read and understand the multilingual safety instructions and the Lenovo Limited Warranty (LLW) on the documentation DVD that comes with the product. Reading and understanding the safety instructions reduces the risk of personal injury and damage to your product.
  • Page 78: Handling Static-sensitive Devices

    • Ensure that you have an adequate number of properly grounded electrical outlets for the server, monitor, and other devices. • Back up all important data before you make changes to drives. • Have a small flat-blade screwdriver available. • You do not have to turn off the server to install or replace a hot-swap redundant power supply, a hot-swap internal storage drive, or a hot-plug USB device.
  • Page 79: System Reliability Guidelines

    • The use of a grounding system is recommended. For example, it is recommended to wear an electrostatic discharge (ESD) wrist strap, if one is available. Ensure that you work in an ESD-safe area. Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement.
  • Page 80: Removing The Server Cover

    Removing the server cover Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
  • Page 81: Removing And Reinstalling The Rack Handles

    4. Fully open the cover handle and slide the server cover to the rear until it is disengaged from the chassis. Then, lift the server cover off the chassis and set it aside. Note: It is recommended that you wait several minutes to let the server cool before removing the server cover.
  • Page 82: Removing And Reinstalling The Cooling Shroud

    1. On each side of the server, remove the screws that secure the rack handle and then remove the rack handle from the chassis. Figure 29. Removing the rack handles 2. To reinstall the rack handles, align the screw holes in the rack handle with the corresponding holes in the chassis.
  • Page 83: Removing The Cooling Shroud

    Removing the cooling shroud Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
  • Page 84: Removing And Reinstalling The Front Bezel

    Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustration in this topic. To reinstall the cooling shroud, do the following: 1.
  • Page 85 To remove and reinstall the front bezel, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2.
  • Page 86 6. Press the three plastic tabs on the right side first, and then release the three plastic tabs on the left side. Then, pivot the front bezel outward to remove it. Figure 34. Removing the front bezel ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 87 7. To reinstall the front bezel, align the six plastic tabs with the corresponding notches in the chassis. Then, press the front bezel inward until it snaps into position. Figure 35. Reinstalling the front bezel 8. Reinstall all drives, dummy trays, or protective shields. See the related topics in Chapter 6 “Replacing hardware”...
  • Page 88: Removing And Reinstalling The Pcie Card Holder

    • Align the two plastic tabs of the front door with the corresponding holes in the chassis. Then, move the front door inward and then pull it slightly downward until it is secured in place by the tabs. Figure 36. Reinstalling the front door 11.
  • Page 89 4. Remove the cooling shroud. See “Removing the cooling shroud” on page 69. 5. To remove the PCIe card holder, press the release tab and carefully disengage the PCIe card holder from the chassis at the same time. Figure 37. Removing the PCIe card holder 6.
  • Page 90: Installing, Removing, Or Replacing Hardware

    Notes: • Use only parts provided by Lenovo. • Depending on the model, your server might look slightly different from the illustrations in this topic. The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied.
  • Page 91 For a list of supported ThinkServer memory module options, go to: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server Before installing a memory module, ensure that you observe the following guidelines: • All memory modules to be installed must be the same type (LV RDIMM or RDIMM). •...
  • Page 92 The following table explains the memory module installation rules for servers that have only one microprocessor (CPU1) installed. The “X” mark indicates the memory slots into which the memory modules should be installed in different situations. Note: Ensure that you observe the installation guidelines at the beginning of this topic. Figure 40.
  • Page 93 Table 3. Memory module installation rules for servers with two microprocessors CPU1 DIMM CPU2 DIMM 4 DIMMs 8 DIMMs 16 DIMMs The following section explains the memory module installation rules in independent mode, mirroring mode, sparing mode, and lockstep mode. Memory module installation order in independent mode In independent mode, the RAS features are not available.
  • Page 94 The following table explains the memory module installation order for servers that have two microprocessors (CPU1 and CPU2) installed. Table 7. Memory module installation order in mirroring mode for servers with two microprocessors CPU1 DIMM CPU2 DIMM DIMM installation order Memory module installation order in sparing mode The sparing mode provides memory redundancy.
  • Page 95: Installing A Memory Module

    The following table explains the memory module installation order for servers that have only one microprocessor (CPU1) installed. Table 10. Memory module installation order in lockstep mode for servers with one microprocessor CPU1 DIMM DIMM installation order The following table explains the memory module installation order for servers that have two microprocessors (CPU1 and CPU2) installed.
  • Page 96 7. Open the retaining clips of the appropriate memory slot. See “Memory module installation rules” on page 76 for the installation sequence information. Figure 42. Opening the retaining clips of the memory slot 8. Touch the static-protective package that contains the new memory module to any unpainted surface on the outside of the server.
  • Page 97: Removing A Memory Module

    Removing a memory module Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
  • Page 98: Installing Or Removing A Pci Express Card: Ethernet Card, Raid Card, Or Other Supported Types Of Pci Express Cards

    Installing or removing a PCI Express card: Ethernet card, RAID card, or other supported types of PCI Express cards Your server comes with seven PCI Express (PCIe) card slots. Depending on your needs, you can install a PCIe card to obtain the corresponding function or remove the card if necessary. PCIe cards vary by type, but the installation and removal procedures are the same.
  • Page 99 7. Pivot the latch for the PCIe card slot to the open position. Figure 45. Pivoting the latch for the PCIe card slot to the open position 8. Remove the bracket for the PCIe card slot. Store the bracket for the PCIe card slot in case that you later remove the PCIe card and need the bracket to cover the place.
  • Page 100 10. Position the new PCIe card over the PCIe card slot. Then, carefully press the PCIe card straight down until it is securely seated in the slot. Figure 47. Installing the PCIe card 11. Close the latch for the PCIe card slot to secure the installed PCIe card. Figure 48.
  • Page 101: Removing A Pcie Card

    2. Check the version of the new RAID card firmware by pressing Ctrl+H when starting the Setup Utility program. 3. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to download the latest version of firmware. Then, install the firmware to your server.
  • Page 102 Figure 49. Pivoting the latch for the PCIe card slot to the open position 8. Grasp the PCIe card by its edges and carefully pull it out of the PCIe card slot. The PCIe card fits tightly into the PCIe card slot. If necessary, alternate moving each side of the PCIe card a small and equal amount until it is completely removed from the slot.
  • Page 103: Installing Or Removing The Sd Module

    • To complete the removal procedure, go to “Completing the parts replacement” on page 164. • If you are removing a RAID card, reconfigure RAID for your server. See “Configuring RAID” on page 58. Installing or removing the SD module This topic contains the following items: •...
  • Page 104 9. Ensure that the two holes in the SD module are aligned with the two plastic pins on the system board. Then, lower the SD module straight down until it is securely seated. Figure 51. Installing the SD module What to do next: •...
  • Page 105: Installing Or Removing The Lenovo Thinkserver Raid 110i Upgrade Key

    The Lenovo ThinkServer RAID 110i upgrade key expands the capability of the system board by activating RAID 5 for the onboard SATA software RAID. You can purchase a Lenovo ThinkServer RAID 110i upgrade key (hereinafter referred to as the RAID 110i upgrade key) from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server...
  • Page 106 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. If the server is in tower form factor, lay the server on its side for easier operation. 3.
  • Page 107 Removing the RAID 110i upgrade key Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
  • Page 108: Installing Or Removing The Lenovo Thinkserver Raid 510i Upgrade Key

    Installing or removing the Lenovo ThinkServer RAID 510i upgrade key The Lenovo ThinkServer RAID 510i upgrade key is used to be installed onto the Lenovo ThinkServer RAID 510i AnyRAID adapter for providing the adapter with the RAID 5 and RAID 50 capability. You can purchase a...
  • Page 109 5. Locate the Lenovo ThinkServer RAID 510i AnyRAID Adapter. See “Server components” on page 25. 6. Locate the connector for the RAID 510i upgrade key on the Lenovo ThinkServer RAID 510i AnyRAID Adapter. Then, insert the RAID 510i upgrade key into the connector. Ensure that the RAID 510i upgrade key is securely seated on the AnyRAID adapter.
  • Page 110 3. Remove the server cover. See “Removing the server cover” on page 66. 4. Locate the Lenovo ThinkServer RAID 510i AnyRAID Adapter. See “Server components” on page 25. 5. Remove any parts and disconnect any cables that might impede your operation.
  • Page 111: Installing Or Removing The Flash Module

    6. Remove the RAID 510i upgrade key from the Lenovo ThinkServer RAID 510i AnyRAID Adapter. Note: If necessary, remove the Lenovo ThinkServer RAID 510i AnyRAID Adapter first for easier operation. Then, reinstall the Lenovo ThinkServer RAID 510i AnyRAID Adapter. See “Replacing the AnyRAID adapter or the pass-through board”...
  • Page 112 To install the flash module, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2.
  • Page 113: Installing Or Removing The Thinkserver System Manager Premium

    Therefore, working as an integrated solution in your server, the TSM Premium provides an increased level of manageability over the basic server management available. You can purchase a TSM Premium from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server Installing the TSM Premium Attention: Do not open your server or attempt any repair before reading and understanding “Safety information”...
  • Page 114 • Use any documentation that comes with the TSM Premium and follow those instructions in addition to the instructions in this topic. • Depending on the model, your server might look slightly different from the illustration in this topic. To install the TSM Premium, do the following: 1.
  • Page 115 • To complete the installation, go to “Completing the parts replacement” on page 164. For information about server remote management, refer to the ThinkServer System Manager User Guide, which is available for download at http://www.lenovo.com/UserManuals. Removing the TSM Premium Attention: Do not open your server or attempt any repair before reading and understanding “Safety information”...
  • Page 116: Installing Or Removing The Thinkserver Trusted Platform Module

    Trusted Computing Group (TCG) to provide a hardware method of data encryption. It stores passwords, encryption keys, and digital certificates to help provide security solutions and protect the computer. You can purchase a TPM option from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server...
  • Page 117: Installing The Tpm

    Installing the TPM Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
  • Page 118: Removing The Tpm

    6. Locate the TPM connector on the system board. Insert the TPM into the TPM connector. Figure 61. Installing the TPM What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 164. Then, you can configure the TPM function in the Setup Utility program.
  • Page 119 Notes: • If you remove the TPM, the TPM function will be unavailable. • Use any documentation that comes with the TPM and follow those instructions in addition to the instructions in this topic. • Depending on the model, your server might look slightly different from the illustration in this topic. If your server has a TPM installed, do the following when you want to remove the TPM: 1.
  • Page 120: Installing Or Removing The Intrusion Switch

    Installing or removing the intrusion switch The intrusion switch informs you that the server cover is not properly installed or closed by creating an event in the system event log (SEL). You can purchase an intrusion switch from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server...
  • Page 121 Installing the intrusion switch Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
  • Page 122 Removing the intrusion switch Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
  • Page 123: Installing Or Replacing An Optical Drive

    • To complete the removal procedure, go to “Completing the parts replacement” on page 164. Installing or replacing an optical drive Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied.
  • Page 124 Notes: • Depending on the model, your server might look slightly different from the illustrations in this topic. • Use any documentation that comes with the optical drive and follow those instructions in addition to the instructions in this topic. To install or replace an optical drive, do the following: 1.
  • Page 125 • If you are replacing an optical drive, disconnect the signal cable and the power cable from the rear of the optical drive. Lift the release button in the direction as shown and push the optical drive from the rear until it is projected from the front of the chassis. Then, hold the optical drive from the front and completely slide it out of the chassis.
  • Page 126: Installing Or Replacing A Hot-swap Internal Storage Drive

    8. Connect the power cable and the signal cable to the rear of the new optical drive. Figure 68. Connecting cables to the rear of the optical drive 9. If necessary, connect the other end of the signal cable to the appropriate connector on the system board.
  • Page 127 Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Depending on the model, your server might look different from the illustrations in this topic. • Use any documentation that comes with the hot-swap storage drive and follow those instructions in addition to the instructions in this topic.
  • Page 128 5. Pull the handle and carefully slide the hot-swap storage drive or the dummy tray out of the front of the chassis. Figure 70. Removing the hot-swap storage drive or the dummy tray 6. Touch the static-protective package that contains the new hot-swap storage drive to any unpainted surface on the outside of the server.
  • Page 129: Installing Or Replacing An Easy-swap Drive

    7. Slide the new hot-swap storage drive into the drive bay from the front until it snaps into position, and then completely close the handle. Figure 71. Installing the hot-swap storage drive 8. Check the hot-swap-drive status LEDs to ensure that the storage drive is operating correctly. You might have to restart the server for the newly-installed storage drive to be recognized.
  • Page 130 For a list of ThinkServer storage drive options, go to: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server The EMI integrity and cooling of the server are protected by having all storage-drive bays covered or occupied. The number of the installed storage drives in your server varies depending on the server model. The vacant bays are either covered by metal protective shields or occupied by dummy storage-drive trays.
  • Page 131 5. Use a screwdriver to turn the handle lock to the unlocked position. The handle opens automatically. Figure 72. Opening the handle of the easy-swap drive or the dummy tray Chapter 6 Replacing hardware...
  • Page 132 6. Pull the handle and carefully slide the easy-swap drive or the dummy tray out of the front of the chassis. Figure 73. Removing the easy-swap drive or the dummy tray 7. Do one of the following: • If you are replacing an easy-swap drive, remove the four screws to remove the failing drive from the drive tray.
  • Page 133 9. Align the holes in the drive tray with the corresponding ones on the new easy-swap drive. Then, install the four screws to secure the drive to the drive tray. Figure 75. Installing the drive to the drive tray 10. Slide the new easy-swap drive into the drive bay from the front until it snaps into position, and then close the handle.
  • Page 134: Installing Or Replacing An Internal Tape Drive

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To configure RAID, go to “Configuring RAID” on page 58. Installing or replacing an internal tape drive Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines”...
  • Page 135 • If you are replacing a tape drive, disconnect the power and signal cable from the rear of the tape drive. Lift the release button in the direction as shown and push the tape drive from the rear until it is projected from the front of the chassis.
  • Page 136: Installing Or Replacing The Microprocessor

    1 and the microprocessor socket 2 is protected by a plastic socket cover. You can purchase a microprocessor option kit from Lenovo and install the second microprocessor to expand system capabilities.
  • Page 137 Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Ensure that you install the correct type of microprocessor option your server supports. When two microprocessors are installed, both must have the same core voltage and core speed. •...
  • Page 138 7. Gently press the microprocessor retainer as shown to open it. Ensure that the small handles and the microprocessor retainer are in the fully open position. Note: Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible.
  • Page 139 10. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches on it with the tabs in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle on one corner of the new microprocessor is the microprocessor orientation indicator.
  • Page 140: Replacing The Microprocessor

    12. Close the small handle first and then close the small handle to lock the retainer and secure the new microprocessor in the socket. Note: There are two marks on the microprocessor retainer. Ensure that you close the small handle marked with first and then close the small handle marked with .
  • Page 141 Notes: • Ensure that the new microprocessor is the correct type your server supports. When two microprocessors are installed, both must have the same core voltage and core speed. • Use any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic.
  • Page 142 7. Gently press the microprocessor retainer as shown to open it. Ensure that the small handles and the microprocessor retainer are in the fully open position. Figure 88. Opening the microprocessor retainer 8. Touch only the edges of the microprocessor and carefully lift it straight up and out of the microprocessor socket.
  • Page 143 10. Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor. Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor. Figure 90.
  • Page 144 12. Close the small handle first and then close the small handle to lock the retainer and secure the new microprocessor in the socket. Note: There are two marks on the microprocessor retainer. Ensure that you close the small handle marked with first and then close the small handle marked with .
  • Page 145: Installing Or Replacing A Hot-swap Redundant Power Supply

    You can replace the failing hot-swap redundant power supply without turning off the server. Some server models come with only one power supply. You can purchase a hot-swap redundant power supply from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server CAUTION: Hazardous moving parts.
  • Page 146 Notes: • To maintain the EMI integrity and cooling of the server, install a new hot-swap redundant power supply as soon as you remove the failing one or cover the other bay with a protective shield if you just use one power supply to provide power.
  • Page 147 b. Disconnect the power cord from the failing hot-swap redundant power supply. Then, press the release tab and pull the handle at the same time to slide the failing hot-swap redundant power supply out of the chassis. Figure 95. Removing a hot-swap redundant power supply 2.
  • Page 148: Installing A 2.5-inch Drive Into A 3.5-inch-drive Bay

    5. If you are instructed to return the old hot-swap redundant power supply, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. Installing a 2.5-inch drive into a 3.5-inch-drive bay Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines”...
  • Page 149 3. Pull the handle and carefully slide the dummy tray out of the front of the chassis. Figure 98. Removing the dummy tray 4. Touch the static-protective package that contains the 2.5-inch drive to any unpainted surface on the outside of the server. Then, take the 2.5-inch drive out of the package. Chapter 6 Replacing hardware...
  • Page 150 5. Position the 2.5-inch drive into the 3.5-inch to 2.5-inch drive adapter as shown in the following illustration. Figure 99. Positioning the 2.5-inch drive into the drive adapter 6. Align the two screw holes in the 2.5-inch drive with the corresponding holes in the drive adapter. Then, install the two screws to secure the 2.5-inch drive to the drive adapter.
  • Page 151 7. Position the drive adapter and the 2.5-inch drive into the 3.5-inch drive bracket. Align the screw holes in the drive adapter and the 2.5-inch drive with the corresponding holes in the bracket. Then, install the five screws to secure the drive adapter and the 2.5-inch drive into the bracket. Figure 101.
  • Page 152: Replacing The Front-panel Board

    11. Save the removed dummy storage-drive tray in the event that you later remove the 2.5-inch drive and need a dummy tray to cover the drive bay. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 153 8. Press the release tab on the bottom of the front-panel board and pull it in the direction as shown at the same time. Then, remove the front-panel board out of the chassis. Figure 103. Removing the front-panel board 9. Touch the static-protective package that contains the new front-panel board to any unpainted surface on the outside of the server.
  • Page 154: Replacing The Thinkserver Raid Super Capacitor Module

    10. Insert the metal tab on the top of the new front-panel board into the corresponding hole in the chassis. Then, press the release tab and pivot the front-panel board inward until it snaps into position. Figure 104. Installing the front-panel board 11.
  • Page 155 Depending on the model, the server might come with up to three ThinkServer RAID Super Capacitor Modules. The ThinkServer RAID Super Capacitor Module protects the cache memory on the installed RAID card or AnyRAID adapter. You can purchase a ThinkServer RAID Super Capacitor Module from the Lenovo Web site http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
  • Page 156 5. Gently press the tab on the bracket and remove the ThinkServer RAID Super Capacitor Module from the bracket at the same time. Figure 106. Removing the ThinkServer RAID Super Capacitor Module from the bracket 6. Touch the static-protective package that contains the new ThinkServer RAID Super Capacitor Module to any unpainted surface on the outside of the server.
  • Page 157: Replacing The Anyraid Adapter Or The Pass-through Board

    8. Ensure that the screw holes in the new ThinkServer RAID Super Capacitor Module with the bracket are aligned with the corresponding stubs in the chassis. Then, install the screw to secure the new ThinkServer RAID Super Capacitor Module with the bracket in place. Figure 108.
  • Page 158 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. If the server is in tower form factor, lay the server on its side for easier operation. 3.
  • Page 159 • For 2.5-inch-drive server models that have an AnyRAID adapter installed with an air duct Loosen the screw that secures the AnyRAID-adapter air duct. Then, lift it in the direction as shown until you can completely remove it. Note: The screw is an integrated part of the AnyRAID-adapter air duct. Do not try to remove the screw from the AnyRAID-adapter air duct.
  • Page 160 8. Loosen the two screws that secure the AnyRAID adapter or the pass-through board. Then, grasp the AnyRAID adapter or the pass-through board by its edges and carefully pull it out of the AnyRAID-adapter slots on the backplane. Notes: • The AnyRAID adapter or the pass-through board fits tightly into the AnyRAID-adapter slots. If necessary, alternate moving each side of the AnyRAID adapter or the pass-through board a small and equal amount until it is removed from the connectors.
  • Page 161 • To remove the AnyRAID-adapter tray, press the release tab . Then, grasp the tray and carefully pull it out of the chassis. Figure 112. Removing the AnyRAID-adapter tray • To reinstall the AnyRAID-adapter tray, locate the mounting area on one side of the chassis. Insert the tab into the hole and align the two pins on the tray with the two gaps in the mounting area.
  • Page 162: Replacing The Hot-swap-drive Backplane

    11. Position the new AnyRAID adapter or the pass-through board near the backplane. Then, carefully press the new AnyRAID adapter or the pass-through board straight into the AnyRAID-adapter slots until it is securely seated. Tighten the two screws to secure the new AnyRAID adapter or the pass-through board in place.
  • Page 163 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface.
  • Page 164: Replacing The Easy-swap-drive Module

    • For the server models with 2.5-inch-drive backplane, press the release tab and gently lift the 2.5-inch-drive backplane a little bit upward so that it is released from the hooks on the chassis. Then, carefully remove the 2.5-inch-drive backplane out of the chassis. Figure 116.
  • Page 165 Note: The easy-swap-drive module is sensitive to ESD. Ensure that you read and understand “Handling static-sensitive devices” on page 64 first and carefully perform the operation. To replace the easy-swap-drive module, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server.
  • Page 166: Replacing The System Fan

    • To work with another piece of hardware, go to the appropriate section. • To complete the replacement procedure, go to “Completing the parts replacement” on page 164. Replacing the system fan Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines”...
  • Page 167 3. Pinch the U-shaped sides on the top of the system fan and slide the system fan out of the chassis. Figure 118. Removing the system fan 4. Touch the static-protective package that contains the new system fan to any unpainted surface on the outside of the server.
  • Page 168: Replacing The Heat Sink

    • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 164. Replacing the heat sink Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines”...
  • Page 169 5. Remove the four screws that secure the heat sink to the system board. It is recommended that you carefully remove the four screws using the following method to avoid any possible damage to the system board. a. Partially remove screw , then completely remove screw , and then return to screw completely remove it.
  • Page 170: Replacing The Coin-cell Battery

    9. Install the four screws to secure the new heat sink on the system board. It is recommended that you carefully install the four screws using the following method to avoid any possible damage to the system board. a. Partially tighten screw , then firmly tighten screw , and then return to screw and firmly tighten...
  • Page 171 DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin-cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: •...
  • Page 172: For Service Technician Only: Replacing The System Board

    For service technician only: replacing the system board Attention: This procedure must be performed by trained service personnel of Lenovo. Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63.
  • Page 173 CAUTION: The heat sinks and microprocessors might be very hot. Turn off the server and wait several minutes to let the server cool before removing the server cover. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
  • Page 174 15. Loosen the two screws that secure the system board. Gently lift each edge of the system board slightly upward so that the system board is disengaged from the mounting stubs on the chassis. Then, carefully remove the system board out of the chassis. Note: Carefully handle the system board by its edges.
  • Page 175 19. Use a cleaning pad to wipe the thermal grease from the heat sinks and the top of the microprocessors. Dispose of the cleaning pad after all of the thermal grease is removed. 20. Use one of the following methods to apply appropriate amount of thermal grease to the top of the microprocessors in the shape of a cross or a circle as shown.
  • Page 176: For Service Technician Only: Replacing The Power Interface Board

    For service technician only: replacing the power interface board Attention: This procedure must be performed only by trained service personnel of Lenovo. Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63.
  • Page 177 5. Remove all hot-swap redundant power supplies. See “Installing or replacing a hot-swap redundant power supply” on page 131. 6. Record the component locations, cable connections, and cable routing in the server. 7. Remove the system board. “For service technician only: replacing the system board” on page 158. 8.
  • Page 178: Completing The Parts Replacement

    12. If you are instructed to return the old power interface board, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 179 4. Position the server cover on the chassis so that the tabs on the server cover are aligned with the corresponding gaps in the chassis. Pivot the server cover to close it. Figure 131. Closing the server cover Chapter 6 Replacing hardware...
  • Page 180: Updating The Server Configuration

    Attention: To avoid component damage, connect the power cords last. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 181: Chapter 7. Troubleshooting And Diagnostics

    LEDs, refer to the related topics in “Locations” on page 16. Viewing the system event log The system event log (SEL) contains information about all the POST and system management interrupt (SMI) events. You can view the SEL to diagnose system problems. © Copyright Lenovo 2014...
  • Page 182: Basic Troubleshooting Tables

    Lenovo ThinkServer Deployment Manager program version your are using. For a list of the supported operating systems, refer to the user guide and compatibility notes for the Lenovo ThinkServer Deployment Manager program through the program main interface. See “Lenovo ThinkServer Deployment Manager”...
  • Page 183: Internal Storage Drive Problems

    Symptom Action The optical drive is not recognized. 1. Ensure that: • The signal cable and connector are not damaged and the connector pins are not bent. • The optical drive is securely connected to the correct SATA connector on the system board and the SATA connector is enabled in the Setup Utility program.
  • Page 184 Symptom Action A newly-installed easy-swap drive is not recognized. 1. Ensure that: • The signal cable and connector are not damaged. • The easy-swap-drive module is securely connected to the correct SATA connectors on the system board and the SATA connectors are enabled in the Setup Utility program.
  • Page 185: Memory Module Problems

    Memory module problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved. If none of these actions solve the problem, see “Troubleshooting procedure” on page 167 for the subsequent steps you should check after using the information in this topic. If the problem still cannot be solved, seek technical assistance.
  • Page 186 Symptom Action 3. Replace the keyboard. The mouse or pointing device does not work. 1. Ensure that: • The mouse or pointing device cable is securely connected to the server. If the USB mouse or pointing device is connected to a USB hub, disconnect the mouse or pointing device from the hub and connect it directly to the server.
  • Page 187: Chapter 8. Getting Information, Help, And Service

    The troubleshooting and diagnostics information might tell you that you need additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates. To access the Lenovo Support Web site, go to: http://www.lenovo.com/support...
  • Page 188: Help And Service

    • Check the power buttons to ensure that the system and optional devices are turned on. • Use the troubleshooting information in your system documentation on the documentation DVD that comes with your product. • Check for the updated information, new device drivers, and hints and tips on the Lenovo Support Web site at: http://www.lenovo.com/support If possible, be at your product when you call.
  • Page 189: Using Other Services

    Service availability and service names might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
  • Page 190 ThinkServer TD350 User Guide and Hardware Maintenance Manual...
  • Page 191: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 192: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo The ThinkServer logo ThinkServer Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both.
  • Page 193: Polyvinyl Chloride (pvc) Cable And Cord Notice

    Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...
  • Page 194: Battery Return Program

    The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/recycling or contact your local waste disposal facility. Battery recycling information for the United States and Canada Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU).
  • Page 195: Requirements For Batteries Containing Perchlorate

    This topic provides statements about the Restriction of Hazardous Substances Directive (RoHS). European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast”...
  • Page 196: Export Classification Notice

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 197 Geräte der Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
  • Page 198: Eurasian Compliance Mark

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your servers have been used: •...
  • Page 199: Index

    RAID flashing advanced SATA or SAS hardware RAID the BIOS using the Lenovo ThinkServer Deployment Manager form factor program front bezel configuring the server reinstalling connecting removing cables front panel considerations, password...
  • Page 200 Lenovo ThinkServer Deployment Manager hot-swap-drive backplane software locations Lenovo ThinkServer Deployment Manager program replacing features hot-swap-drive LEDs Lenovo ThinkServer Diagnostics locations software Lenovo ThinkServer Energy Manager software Lenovo ThinkServer Power Planner...
  • Page 201 RAID card locations locations server components rear view of the server locations locations server configuration recovering updating the BIOS server cover reinstalling installing cooling shroud removing front bezel server cover lock PCIe card holder locations © Copyright Lenovo 2014...
  • Page 202 Setup Utility program password troubleshooting and diagnostics starting internal storage drive problems keyboard, mouse, or USB device problems using Lenovo ThinkServer Deployment Manager program software problems Lenovo ThinkServer Deployment Manager memory module problems specifications optical drive problems starting status and diagnostic LEDs...

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