Call Park - Panasonic S-ics Technical Manual

Chapter 5. Key Telephone Features
Hardware Requirements
• N/A
Considerations
• In order to use Broker's Hold with trunk calls, the first call must have a possible appearance and
non-appearance, but in the case of appearance, the first call must be one of trunk key.

Call Park

You can use the Call Park function to transfer a call, even if you cannot locate the intended recipient
of the call.
Trunk, Extension, and Network calls may be parked.
There are two ways for an extension to park a call on the ICX. One way is to park the call at the
receiving extension and to retrieve the parked call at another extension by dialling the park answer
code plus the parking extension number. The other way is to park the call at another extension and dial
the park transfer answer code at the other extension to retrieve the call. Beginning with Version 5.0,
the user may park the call at another extension by pressing the BLF key. In addition, an Extension
Group Pickup code allows the user to pick up a Transfer Recall (only on non-appearing calls), a Hold
Recall, and a Station Park Recall.
Operation
To park a call on this extension:
1. While on a call, press the HOLD key.
2. Enter the Call Park Hold access code (default = 771) or
press the PARK HOLD key.
3. If necessary, page the party that needs to retrieve the call.
To retrieve a call parked at the originating extension from another extension:
1. Lift the handset or press the ON/OFF key.
Enter the Call Park Answer/Other Ext. access code (default
= 773).
OR...
Enter the Call Park/Floating Hold Answer feature access
code (default = *9).
2. Dial the number of the extension that parked the call.
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Action
Action
S-ICX (International) issued April 2002
Section 700 - Operation
Result
• Current call on hold
• CO HOLD #XX displays (where XX =
exchange line number)
Accepted ST-Park displays
Result
Intercom dial tone
Enter Park EXT # displays
• CO TALK TRK #XX displays (where
XX = line number)
• Connected to parked call
S-ICX-64-700