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Chapter 3. System Features
Internal Hold Tone
Description
If a Music-on-Hold (MOH) sound source is unavailable, a periodic hold tone generated internally in
the System can be provided to a caller. For more information, see "Music-on-Hold" on page 47.
Hardware Requirements
•
N/A
Considerations
•
N/A
MCO Tenant Group
Description
When the System is configured for tenant operation, MCO Tenant Group determines which exchange
line groups are used for incoming and outgoing calls.
Each MCO exchange line group is assigned to an MCO tenant group for incoming calls and for
outgoing calls. By default, Exchange Line Group 1 is assigned to MCO Tenant Group 1, Exchange
Line Group 2 is assigned to MCO Tenant Group 2, etc. for both incoming and outgoing calls.
For outgoing calls, each tenant group has 5 auto-exchange line selections available. By default the
first auto-exchange line selection is seized by entering 9, the second by entering 81, etc.
The number of MCO tenant groups available depends on the number of ports in the system as follows:
•
S-ICX: 1 to 12 MCO tenant groups
Hardware Requirements
•
N/A
Considerations
•
When you first assign an exchange line to Trunk Tenant Group from the initial setting of (0), the
system automatically assigns the exchange lines as a member of the same number MCO
Exchange Line Group (FF5-2 and FF5-3). For instance, if Exchange Line 10 is assigned as a
member of Exchange Line Tenant Group 1, then Exchange Line 10 is automatically assigned as a
member of MCO Outbound Exchange Line Group 1 and MCO Inbound Exchange Line Group 1.
These assignments can be manually changed if desired.
Memory Backup
Description
Data stored in the CPC card can be copied to another CPC card in the OP2 card slot for the first CCU.
This is particularly useful when performed after completion of initial system setup (as a recovery
46
S-ICX (International) issued April 2002
Section 700 - Operation
S-ICX-64-700
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