Page 1 Panasonic Integrated Voice & Data Solutions Section 700 Technical Manual Feature Operation S-ICX Version 6.4 Issued April 2002 Before attempting to operate the S-ICX, please read these Revision A Issued April 2002 instructions completely.
Page 2 The information contained in this document is subject to change without notice and should not be construed as a commitment by the Matsushita Communication Industrial Co. Ltd. (MCI). MCI reserves the right, without notice, to make changes to equipment design as advances in engineer- ing and manufacturing methods warrant.
Page 3: Table Of Contents
Contents Chapter 1. About This Manual ........Chapter 2.
Page 4 Contents Section 700 - Operation Analog Device Capability ..........42 DP/DTMF SLTs .
Page 5 ............. . 71 PanaVOICE -- Panasonic’s Digital Voice Mail System ......71 Built-In Voice Mail with Two-Way Call Recording .
Page 6 Contents Section 700 - Operation Set Personal Speed Dial Names ......... . 93 Set Personal Speed Dial Numbers .
Page 7 Section 700 - Operation Contents Supervised Transfer........... . 141 Unsupervised Transfer.
Page 8 Contents Section 700 - Operation Ringing Line Preference ..........183 Room Monitoring .
Page 9 Section 700 - Operation Contents Call Forwarding and Do-Not-Disturb ........226 Call Hold .
Page 10 Contents Section 700 - Operation Trunk Queuing ............260 Universal Night Answer to Page .
Page 11 Section 700 - Operation Contents Offhook Voice Announce ..........292 Paging .
Page 12 Contents Section 700 - Operation S-ICX (International) issued April 2002 S-ICX-64-700...
Page 13: Chapter 1. About This Manual
Chapter 1. About This Manual If you are using this manual for a single System, make note of its software version in the following table. This information may be referenced by technicians or owners of the System. Software version information for systems shipped with this document CPC Model: Software Version: Organization...
Page 14 Chapter 1. About This Manual Section 700 - Operation Purpose The purpose of this manual is to provide an overview of feature operations and requirements. Where applicable, the following types of information are provided for each feature: Types of Information Purpose Description Provides an overview of how the feature works and,...
Page 15: Chapter 2. List Of Features
Chapter 2. List of Features This chapter contains the following tables which list the features available with the System: Table Page System Features Maintenance Features Extension Features S-ICX-64-700 S-ICX (International) issued April 2002...
Page 16 Chapter 2. List of Features Section 700 - Operation Table 1. System Features Topic Page AEC Disconnect Attendant Groups Automatic Call Distributor Automatic Route Selection Automatic Exchange Line to Exchange Line Transfer Background Music/MOH Separation Battery Backup Call Progress Tones Caller ID Caller ID Alpha Tagging Centrex/PBX Compatibility...
Page 17: Topic
Section 700 - Operation Chapter 2. List of Features Topic Page System Speed Dial TRS (Call Barring) Override Station Message Detail Recording (Call Logging) Trunk Access Groups Trunk Interface Trunk Ringing Types Virtual Port Voice Mail Voice over IP Trunk Lines Table 2.
Page 18 Chapter 2. List of Features Section 700 - Operation Table 3. Extension Features Topic Page Absence Message Account Codes Attendant Group Calls Auto Repeat Dial Background Music Busy Override Callback Request Call Forwarding Call Hold Call Transfer Caller ID Call Log Camp-on (Call Waiting) Conference Calls Directory Numbers...
Page 19 Section 700 - Operation Chapter 2. List of Features Topic Page One-Touch Keys Onhook Dialling Paging Ringing Line Preference Room Monitoring Silent Monitor Speed Dialling Station Lockout Step Call (Reset Call) Timed Reminder Call Trunk Access Trunk Queuing Universal Night Answer to Page Voice Recognition Volume Control Walking TRS (Call Barring) Class of Service...
Page 20 Chapter 2. List of Features Section 700 - Operation This page intentionally left blank. S-ICX (International) issued April 2002 S-ICX-64-700...
Page 21: Chapter 3. System Features
Chapter 3. System Features System Features are either available on a system-wide basis or aid in the overall administration of the System. This chapter contains detailed descriptions of the following System Features: Topic Page AEC Disconnect Attendant Groups Automatic Call Distributor Automatic Route Selection Automatic Exchange Line to Exchange Line Transfer Background Music/MOH Separation...
Page 22 Chapter 3. System Features Section 700 - Operation Topic Page ISDN/BRI S-Point Interface ISDN/PRI S-Point Interface Flexible Numbering Plan Flexible Slot Hunting Groups Internal Hold Tone MCO Tenant Group Memory Backup Music-on-Hold Name Assignments Extension Name Assignments Speed Dial Name Assignments Network BLF Network Facilities Network Attendant Reversion...
Page 23 Virtual Port Virtual Port used for Floating Hold Virtual Port used for Virtual Extension Voice Mail PanaVOICE -- Panasonic’s Digital Voice Mail System Built-In Voice Mail with Two-Way Call Recording Third Party Voice Mail Support Voice over IP Trunk Lines...
Page 24: Aec Disconnect
Chapter 3. System Features Section 700 - Operation AEC Disconnect Description This feature allows the System to send a disconnect signal of 1 second to an analog device indicating that the calling party has hung up (terminated the call). This feature is useful with a Third-party Voice Mail or an Answering Machine.
Page 25: Automatic Call Distributor
Section 700 - Operation Chapter 3. System Features • Private network attendant calls • Call reversion • Call forwarded to Attendant Hunt Group Automatic Call Distributor CPC Version 4.5 and higher Description The System provides an optional Automatic Call Distributor (ACD) for efficient presentation, handling, and management of incoming calls to one or more groups of specialized users.
Page 26: Automatic Route Selection
Chapter 3. System Features Section 700 - Operation Hardware Requirements • See Section 520 - Built-In ACD Reference Manual. Considerations • For more information, see Section 520 - Built-In ACD Reference Manual. Automatic Route Selection Description When Automatic Route Selection (ARS) is enabled, the system follows a preselected route for calls. Usually the selected routing is the least cost route.
Page 27: Automatic Exchange Line To Exchange Line Transfer
Section 700 - Operation Chapter 3. System Features Automatic Exchange Line to Exchange Line Transfer Description The System can be set to automatically transfer exchange line calls out to another exchange line without requiring the call to be answered internally. This transfer may be either exchange line based or extension based (i.e., call forward outside).
Page 28: Call Progress Tones
Chapter 3. System Features Section 700 - Operation Considerations • Any device connected to the System but that does not derive its power from the System must have a backup power source to operate. These devices include any System Message Detail Recording (SMDR) (Call Logging) printer (or recorder), fax machine, answering machine, modem, cordless telephone, etc.
Page 29: Caller Id Alpha Tagging
Section 700 - Operation Chapter 3. System Features • Caller ID data is usually sent between the first and the second rings of the incoming exchange line call. The exchange line may be programmed to immediately ring at the station or wait until after the Caller ID digits are received before ringing at the station.
Page 30: Centrex/Pbx Compatibility
Chapter 3. System Features Section 700 - Operation Centrex/PBX Compatibility Description Centrex/PBX Compatibility allows the System to be connected behind centrex or PBX lines. When connected behind a PBX or Centrex, Automatic Route Selection (ARS) and Toll Restriction Service (TRS) (Call Barring) must be used to restrict calls.
Page 31: Class Of Service - Ext/Ext Restriction
Section 700 - Operation Chapter 3. System Features Number Feature Brokers Hold for Network Calls Priority Message-Waiting Set/Cancel Network-to-Network Transfer Camp-On for Tie-Lines Hardware Requirements • Considerations • Class of Service - Ext/Ext Restriction Ext/Ext Restriction COS allows or restricts calls placed to other extensions based upon the Extension COS.
Page 32 Chapter 3. System Features Section 700 - Operation Class of Service Features Direct Exchange Line Access (Allow/Restrict) MCO Incoming Call Answer (Allow/Restrict) Paging (Allow/Restrict) Auto Repeat Dial (Allow/Restrict) DND Set/Clear (Allow/Restrict) DND Set/Clear (Other) (Allow/Restrict) Call Forward/All Calls (Allow/Restrict) Call Forward/No Answer (Allow/Restrict) Call Forward-Busy (Allow/Restrict) Call Forward (Other) (Allow/Restrict) User Maintenance Log-in (Allow/Restrict)
Page 33: Class Of Service - Exchange Line To Exchange Line Restriction
Section 700 - Operation Chapter 3. System Features Class of Service Features OHVA (Allow/Deny) OHVA Answer (Allow/Deny) Call-Waiting Answer at HOLD On-Hook Transfer with Floating Hold 52-54 Not Used Station Lockout (Own) Station Lockout (Other) Absence Message Set UNA Pickup Intercom Ring Tone at Trunk BGM Access CFD Setting For a PDN By Pressing the NPDN...
Page 34: Data Security
Chapter 3. System Features Section 700 - Operation Table 6. Station Timer Class Number Station Timer Hold Recall Timer (KTEL) Hold Recall Timer (SLT) Transfer Recall Timer (KTEL and SLT) Hold/Transfer Recall Ringing Timer Call Park Recall Timer Call Forward No Answer Timer (Day 1) Call Forward No Answer Timer (Day 2) Call Forward No Answer Timer (Night) Floating Hold Recall Timer...
Page 35: Day/Night System Mode
Section 700 - Operation Chapter 3. System Features Depending on the day of the year, the system will set the time according to the following: Day of the year System Action Last Sunday in March System clock adds one hour to current time at a.m.
Page 36: Manual Day/Night Mode
Chapter 3. System Features Section 700 - Operation SYSTEM BUILT-IN TRS (Call Barring) RING ATTENDANT MODE VOICE MAIL Night Night TRS Mode Night Ring Pattern Night Attend. Group Night Message (Same for Night 1, (Same for Night 1, (Same for Night 1, and 2) and 2) and 2)
Page 37: Hardware Requirements
Section 700 - Operation Chapter 3. System Features Switch Mode Procedure Indication Night 2 Mode 1. Press the ON/OFF key. Intercom dial tone ON/OFF LED lights 2. Enter 763 (UK/HK) or 763# for the Night 2 Feature code. 3. Press the ON/OFF key ON/OFF LED goes off Red Night LED lights To switch Day 1/Day 2/Night modes using Feature Access Codes:...
Page 38: Automatic Day/Night Mode
Chapter 3. System Features Section 700 - Operation lights red when the System is in the assigned mode. Alternatively a Day/Night toggle mode key can be assigned. Pressing the key toggles between modes. When in Day mode, the FF key LED is not lit.
Page 39: Direct Inward System Access
Section 700 - Operation Chapter 3. System Features For instance, a call from an extension assigned to extension pad class 1 to a exchange line assigned to exchange line pad class 3 would received the volume adjustment assigned to this connection combination.
Page 40: Distinctive Ringing
2. Enter 3 while connected to the doorphone extension. Door unlocks Hardware Requirements • The doorphone requires a Doorphone Adaptor, Doorphone, and Door Opener. Door openers are not sold by Panasonic; however, they can be purchased from an electronics dealer. S-ICX (International) issued April 2002 S-ICX-64-700...
Page 41: Doorphone Sensor
The sensor is a device that detects when a circuit is opened or closed. Sensors can be used to detect events such as the opening of windows or doors. When the sensor is tripped, a tone sounds at a designated extension. Sensors are not sold by Panasonic; however, they can be purchased separately from an electronics dealer.
Page 42: Analog Device Capability
Chapter 3. System Features Section 700 - Operation Note: Some features may not be available due to limitations of legacy equipment. Considerations • VB-44220 is not available in Hong Kong. • VB-44221 is not available in Taiwan, Malaysia, and Indonesia. Analog Device Capability The System supports analog telephone devices.
Page 43: Flexible Numbering Plan
Section 700 - Operation Chapter 3. System Features Hardware Requirements • Considerations • Flexible Numbering Plan Description The System provides flexible numbering for feature access special numbers and extension numbers. The dialling plan allows settings for digits dialled at dial tone, digits dialled at ringback tone, digits dialled at busy tone, two patterns of feature codes dialled at dial tone, two patterns of feature codes dialled at ringback tone, and two patterns of feature codes dialled at busy tone.
Page 44: Hunting Groups
Chapter 3. System Features Section 700 - Operation Hunting Groups Description Hunting allows calls to be automatically transferred among a preselected group of phones. If a phone is busy or there is no answer in a set amount of time, the call will hunt to the next phone in the hunt group.
Page 45: Circular Hunt Group
Section 700 - Operation Chapter 3. System Features Circular Hunt Group Circular Hunt Group initiates hunting in a specified group for calls made to a member extension in the group. If the called member of the hunt group is busy, the System begins hunting forward to the end of the group and then moves forward from the first member of the group.
Page 46: Internal Hold Tone
Chapter 3. System Features Section 700 - Operation Internal Hold Tone Description If a Music-on-Hold (MOH) sound source is unavailable, a periodic hold tone generated internally in the System can be provided to a caller. For more information, see “Music-on-Hold” on page 47. Hardware Requirements •...
Page 47: Music-On-Hold
Important: A license may be required from the Society of Composers, Authors, and Publishers (ASCAP) or similar organizations to transmit radio or recorded music through the MOH feature. Panasonic, its distributors, and affiliates assume no liability should users of Panasonic equipment fail to obtain such a license. Name Assignments...
Page 48: Extension Name Assignments
Chapter 3. System Features Section 700 - Operation This feature does not require the use of a DSS/72 console or entering the programming mode. Extension Name Assignments Extension names can be up to 10 characters in length. (Assignment of extension names must be allowed in the Extension COS.) Operation To set extension names using a large-display or small-display phone:...
Page 49 Section 700 - Operation Chapter 3. System Features Example 1. Large-Display Phone To enter D: a. Press the first soft key on the top left. b. Press the fourth FF key from the left on the bottom row. To enter o: a.
Page 50 Chapter 3. System Features Section 700 - Operation Example 2. Small-Display Phone Refer to the following diagram to determine which one-touch key to press. (See step 7-8 above.) a b c d e f g h i j k l m n o p q r s t u v w x y z : &...
Page 51: Speed Dial Name Assignments
Section 700 - Operation Chapter 3. System Features Hardware Requirements • Considerations • Extension names can be up to 10 characters in length. • The ability to make extension name assignments is allowed/restricted to anyone with a Class of Service (COS) that allows access to User Maintenance features. (See Chapter 4, “User Maintenance”...
Page 52 Chapter 3. System Features Section 700 - Operation Action Result 5. Press the up or down arrow key to display the desired PSD A B C D E F PXX displays (where PXX bin number. = desired PSD bin number) 6.
Page 53: Network Blf
Service (COS) that allows access to User Maintenance features. (See Chapter 4 “User Maintenance” of this document.) Network BLF Panasonic’s Network Busy Lamp Field (BLF) Display is a PC-based application that monitors the activity (in use/on-hook/special feature set) of phone extensions across a Local Area Network (LAN) or Wide Area Network (WAN).
Page 54: Network Facilities
Chapter 3. System Features Section 700 - Operation Hardware Requirements • See Section 565 - Network BLF Display System Administrator Manual. Considerations • See Section 565 - Network BLF Display System Administrator Manual. Network Facilities Description The System supports networking facilities such as: •...
Page 55: Network Call Routing
Section 700 - Operation Chapter 3. System Features Network Call Routing Network Call Routing allows multiple systems that are interconnected in a network, to direct calls to a specific tie line based on the number dialled. The call does not leave the network. Network Call Transfer Network Call Transfer allows a call at an extension to be transferred to another extension in the network.
Page 56: Network Centralized Voice Mail
Chapter 3. System Features Section 700 - Operation Network Centralized Voice Mail Network Centralized Voice Mail allows one primary attendant group in the network to handle network attendant calls. Network Extension Calling Network Extension Calling allows you to reach an extension on another PBX. Based on the number you dial, the System network routes the call automatically.
Page 57: Power On Maintenance
Section 700 - Operation Chapter 3. System Features Considerations • Power On Maintenance Description The System allows you to change most circuit cards, programming, and many other maintenance features while the System is powered on and operating. Very few operations require the System to be powered down or out of service.
Page 58: Qsig Isdn Lines
Description QSIG is a digital signaling protocol for private-network phone systems comprised of ISDN lines. Panasonic ICX and S-ICX systems can be connected over ISDN QSIG lines to create a networked system. For more information on QSIG, see Section 570: QSIG Reference.
Page 59: Day 1/ Day 2/Night Delayed Ringing
Section 700 - Operation Chapter 3. System Features When the system is in Night mode, call can be directed to ring at one or more extensions or at a hunt group per the Night ringing assignments. Inbound calls can be directed to desired normal daytime locations by setting the system into a Day mode.
Page 60: Busy Lamp Field Ringing
Chapter 3. System Features Section 700 - Operation Hardware Requirements • Considerations • Call Forwarding takes priority over DDI Busy/Delayed Ringing • If the call is part of a hunt group and the Queuing Timer expires, the call is forwarded to the DDI Busy/Delay Ringing destination.
Page 61: Alarm Ringing
Section 700 - Operation Chapter 3. System Features Alarm Ringing Alarm Ringing allows the incoming ringing tone to be changed if the call is not answered in a predetermined time. This can be very useful in alerting others to pick up unanswered calls. Hardware Requirements •...
Page 62: Station Message Detail Recording (Call Logging)
Chapter 3. System Features Section 700 - Operation Station Message Detail Recording (Call Logging) Description Station Message Detail Recording (SMDR) provides detailed call records of outgoing calls. This record is printed on a serial printer connected to the RS-232C port. SMDR records can be output to a printer or an external call accounting system.
Page 63 Section 700 - Operation Chapter 3. System Features Figure 1. Output data formatt Format #1 T MM/DD HH:MM:SS HH:MM:SS NNNN TTTT dddddddddddddddddddddddd aaaaaaaaaa vvvvv Format #2 T MM/DD HH:MM:SS HH:MM:SS NNNN TTTT dddddddddddddddddddddddd aaaaaaaaaa vvvv dddddddddddd cccccccccccc MM:SS Format #3 T MM/DD HH:MM:SS HH:MM:SS NNNN TTTT dddddddddddddddddddddddd aaaaaaaaaa vvvv dddddddddddddddd bb MM:SS Condition Code: (I: Incoming call / D: DDI incoming call / h: Hold incoming call / N: Network...
Page 64: System Speed Dial Trs (Call Barring) Override
Chapter 3. System Features Section 700 - Operation ISDN B-channel number (Format #3 only) (bb = None (space) or 01 to 30) Carriage Return Line Feed Hardware Requirements • A printer or external call accounting system is required to receive Call Logging data. Considerations •...
Page 65: Trunk Access Groups
Section 700 - Operation Chapter 3. System Features • TRS (Call Barring) can restrict the number of digits dialled (1 to 20 digits limit or no limit). • TRS (Call Barring) can restrict the use of System Speed Dials (SSDs) for out dealing on a TRS (Call Barring) class basis;...
Page 66: Trunk Interface
• Considerations • A DSU is required (not available from Panasonic). Normally the DSU is supplied by the telephone service provider. Trunk Interface - ISDN-PRI The System supports ISDN PRI with the VB-44540 ISDN PRI Interface unit. The VB-44540 is a T/S- Point ISDN PRI that supports 30B (for UK) or 23B (for HK) (bearer) channels and 1 D (data) channel (30B + D;...
Page 67: Trunk Interface - Loop Start
Section 700 - Operation Chapter 3. System Features Hardware Requirements • Considerations • Trunk Interface - Loop Start The VB-44510UK Loop Start interface unit supplies 8 loop start analog exchange line circuits. In addition, the VB-44510UK Loop Start interface unit may alternatively be used to connect to loop start exchange lines.
Page 68: Direct Line Ringing
Chapter 3. System Features Section 700 - Operation Considerations • Caller ID takes priority over the DDI name assignment. • Only one of the two DDI tables may have name assignments. • If the DDI/DL destination is a Directory Number (DN), the call goes to an extension that has a destination key even if the Primary Directory Number extension is busy or does not answer.
Page 69: Dil Delayed Incoming Ring Enhancement
Section 700 - Operation Chapter 3. System Features DIL Delayed Incoming Ring Enhancement Version 4.5 and higher Prior to Version 4.5, a DIL call that was not answered by the Immediate Ringing extension was simultaneously passed to all other extensions in the MCO if Delayed Ringing was set. Beginning with Version 4.5, an incoming DIL call that is not answered can be passed to a single Delayed Ring destination or to all extensions with an MCO key that includes the incoming exchange line.
Page 70: Virtual Port
Chapter 3. System Features Section 700 - Operation Hardware Requirements • Considerations • Virtual Port Description Virtual ports are not physical ports in the System. They are phantom or simulated ports used in the System to support: • Virtual extension ringing •...
Page 71: Voice Mail
External (a third-party application hooked up to the phone system) PanaVOICE -- Panasonic’s Digital Voice Mail System PanaVOICE Courier is a PC-based Voice Mail system offered by Panasonic. PanaVOICE Courier is fully integrated. PanaVOICE Courier provides improved messaging with Message-Waiting indication, constant message count on display phones, and visual menus on Large-display phones.
Page 72: Answer Supervision For Voice Mail
Chapter 3. System Features Section 700 - Operation • Message Key ID Code Answer Supervision for Voice Mail Description This feature allows the System to send an answer signal to third-party Voice Mail systems. Without this feature a third-party Voice Mail cannot receive a signal indicating that a System extension has answered.
Page 73 Section 700 - Operation Chapter 3. System Features To clear the ID Code: Action Result 1. Go offhook or press ON/OFF key. Enter V.M. ID displays 2. Dial the Call Forward ID Code (default = 715 (UK/HK) or 715#). 3. Press the HOLD key. Cleared V.M.
Page 74: Voice Mail Transfer Key
Chapter 3. System Features Section 700 - Operation Considerations • For more information on setting and retrieving message waiting, see the telephone operation sections that follow in this document. Message Key ID Code On a large-display phone you can use a Message key (labelled MSG) to either retrieve Voice Mail messages or respond to telephone messages.
Page 75 Section 700 - Operation Chapter 3. System Features Operation To assign a Voice Mail Transfer key from a phone: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Press the PROG key. 3. Press the FF key to be assigned as the Voice Mail Transfer key.
Page 76: Voice Over Ip Trunk Lines
Chapter 3. System Features Section 700 - Operation • Pressing the FL/R key cancels the VM/TRF and returns intercom dial tone to the user. When the VM/TRF is cancelled, the incoming call is still connected but is on hold. • If a valid key (Exchange Line key or second DSS key, for example) is pressed, the VM/TRF is cancelled and the operation invoked by the key is performed.
Page 77: About User Programming Set Absence Messages
Chapter 4. User Maintenance This chapter contains detailed descriptions of the following System maintenance topics and features: Topic Page Introduction About User Programming Set Absence Messages Set Call Forward Busy Destination Extension Set Call Forward ID Codes for Voice Mail Set Call Forward No Answer Destination Extension Set Caller ID Logging Extensions Set Day of Week Mode...
Page 78 Chapter 4. User Maintenance Section 700 - Operation • Personal Speed Dial (PSD) Assignment - including PSD number and name • Send Text Messages • System mode. You can set the System to handle incoming calls, outbound call routing, and built-in voice mail call messages differently depending upon whether the system is in Day 1 mode, Day 2 mode, or Night mode.
Page 79: About User Programming
Section 700 - Operation Chapter 4. User Maintenance About User Programming User Maintenance requires a Digital Display Key Telephone assigned to a Class of Service (COS) that allows User Maintenance. The procedures in the following sections describe the basic steps used for modifying parameters. However, there are many alternative ways to view and modify the parameters using special keys and procedures.
Page 80: Set Absence Messages
Chapter 4. User Maintenance Section 700 - Operation Note: Your extension’s COS must be properly set to allow User Maintenance access. Also, only one user may enter User Maintenance or System Programming at a time. Set Absence Messages Description This menu item specifies absences messages. Operation To set Absence Messages using either a large-display or small-display phone: Action...
Page 81: Set Call Forward Busy Destination Extension
Section 700 - Operation Chapter 4. User Maintenance Action Result 11. To set additional Absence Messages, press the volume up Desired Absence Message displays or down key or press the HOLD key to move to the desired Absence Message. 12. Repeat steps 7-11 until all Absence Messages are entered. 13.
Page 82: Set Call Forward Id Codes For Voice Mail
Chapter 4. User Maintenance Section 700 - Operation Action Result 10. To set Call Forward Busy destinations for additional extensions, press the volume up and down key or press the HOLD key to move to the desired Extension. 11. Repeat steps 9-11 until all extension are entered. 12.
Page 83: Set Call Forward No Answer Destination Extension
Section 700 - Operation Chapter 4. User Maintenance Action Result 7. Enter the Call Forward ID code. Notes: The ID code may contain up to 16 digits and contain 0, 1-9, *, #, pause (REDIAL key). To clear an entry or any existing data, press the FL/R key. 8.
Page 84: Set Caller Id Logging Extensions
Chapter 4. User Maintenance Section 700 - Operation Action Result 6. Dial the extension number. Enter CODE displays 7. Press the HOLD key. 8. Enter the destination extension. 9. Press the HOLD key to store the entry. Next extension number displays 10.
Page 85: Set Day Of Week Mode
Section 700 - Operation Chapter 4. User Maintenance Operation To set a Caller ID Logging Extensions using either a large-display or small-display phone: Action Result 1. If not already in User Maintenance mode, enter User Main- tenance mode. (See “To enter User Maintenance mode:” on User MAINT displays page 79.) 2.
Page 86 Chapter 4. User Maintenance Section 700 - Operation Some bushiness may have special operating hours based on the day of the month. For instance, a company may work half-days on the second Saturday of each month. Operation To set the Day of Week Modes: Action Result 1.
Page 87: Set Exception Day Mode
Section 700 - Operation Chapter 4. User Maintenance ADDRESSES DAY OCCURRENCE FOR THESE (e.g., 1st Sunday=address 300; 2nd Sunday=address 307) DAYS OF THE WEEK: Tuesday Wednesday Thursday Friday Saturday Hardware Requirements • Considerations • Set Exception Day Mode Description (For a description of Automatic Day/Night System Mode, see “Automatic Day/Night Mode” on page 38.) You can specify exception days which allow for a range of days for the System to operate in the Night mode.
Page 88 Chapter 4. User Maintenance Section 700 - Operation Action Result 7. Enter the start date by month (two characters) and day (two characters) for Exception Period 1. Note: To clear an entry or existing data, press the FL/R key. 8. Press the HOLD key. :MMDD PTN 1 Stop Day displays 9.
Page 89: Set Extension Names
Section 700 - Operation Chapter 4. User Maintenance Considerations • Set Extension Names Description You can assign names to each extension, even if the extension is not a display telephone. When the extension is called, the name appears on the display. For more information on the digital key telephone display, see “Display Information”...
Page 90: Set Message Key Id Code
Chapter 4. User Maintenance Section 700 - Operation Action Result 11. Press the HOLD key to store the entry. Next extension number displays 12. To set additional extension names, press the volume up and down key or press the HOLD key to move to the desired SSD.
Page 91: Set Mode Schedule
Section 700 - Operation Chapter 4. User Maintenance Action Result 7. Enter the Message Key ID code. Notes: The ID code may contain up to 16 digits and contain 0, 1-9, *, #, pause (REDIAL key). To clear an entry or existing data, press the FL/R key. 8.
Page 92 Chapter 4. User Maintenance Section 700 - Operation Action Result 4. Press the HOLD key. Mode Schedule displays 5. Press the HOLD key. :HHMM PTN 1-1 Start T displays 6. Enter the start time in hours (two characters) and minutes (two characters) for the Pattern 1 - first mode.
Page 93: Set Personal Speed Dial Names
Section 700 - Operation Chapter 4. User Maintenance FF8 1 07 0 (00-29) Hold (MMDD or HHMM or 0-5) Hold -- ADDRESS NOs. (00-29) -- -- VALUES -- MODES (MMDD, HHMM, or 0-5) 1st MODE 2nd MODE 3rd MODE 4th MODE 5th MODE Start Time Pattern 2...
Page 94 Chapter 4. User Maintenance Section 700 - Operation Action Result 4. Enter 1. 5. Press the HOLD key. PSD Name displays EXT Number displays 6. Press the HOLD key. 7. Dial the extension number. 8. Press the HOLD key. Enter PSD # XXX displays (where XXX = dialled extension number) 9.
Page 95 Section 700 - Operation Chapter 4. User Maintenance Considerations • Example 1. Large-Display Phone To enter D: a. Press the first soft key on the top left. b. Press the fourth FF key from the left on the bottom row. To enter o: a.
Page 96 Chapter 4. User Maintenance Section 700 - Operation b. Press the third FF key from the left on the bottom row. Example 2. Small-Display Phone Refer to the following diagram to determine which one-touch key to press. a b c d e f g h i j k l m n o p q r s t u v w x...
Page 97 Section 700 - Operation Chapter 4. User Maintenance b. Press the fourth FF key from the left on the bottom row. To enter o: a. Press the third one-touch key from the left on the top row. b. Press the third FF key from the left on the bottom row. S-ICX-64-700 S-ICX (International) issued April 2002...
Page 98: Set Personal Speed Dial Numbers
Chapter 4. User Maintenance Section 700 - Operation Set Personal Speed Dial Numbers Description For a description of Personal Speed Dial (PSD), see “Personal Speed Dial” on page 187 for a Digital Key Telephone, “Personal Speed Dial” on page 250 for a Digital Single Line Telephone (DSLT), and “Personal Speed Dial”...
Page 99: Set Send Text Messages
Section 700 - Operation Chapter 4. User Maintenance Considerations • Set Send Text Messages Description You can send a text message to a key telephone with a display when you are sending call waiting signal (Auto camp-on or manual camp-on). This menu item specifies the text messages that may be sent.
Page 100: Set Special Day Mode
Chapter 4. User Maintenance Section 700 - Operation Action Result 11. Repeat steps 9-10 as many times as necessary to enter the desired Text Message. Note: Press the FL/R key to clear the entire entry. 12. Press the HOLD key to store the entry. Next message number displays 13.
Page 101 Section 700 - Operation Chapter 4. User Maintenance Action Result 5. Press the HOLD key. Mode Special Day displays 6. Press the HOLD key. 1000 :MMDD Special Day 01 displays 7. Enter the date by month (two characters) and day (two char- acters) for the Special Day 1.
Page 102 Chapter 4. User Maintenance Section 700 - Operation Table 13. Special Day Start Time/Mode - addresses & values FF8 1 07 1 (1000-1219) Hold (MMDD or HHMM or 0-5) Hold -- ADDRESS NOs. (1000-1219) -- -- VALUES -- MODES (MMDD, HHMM, or 0-5) 1st MODE 2nd MODE 3rd MODE...
Page 103 Section 700 - Operation Chapter 4. User Maintenance FF8 1 07 1 (1000-1219) Hold (MMDD or HHMM or 0-5) Hold -- ADDRESS NOs. (1000-1219) -- -- VALUES -- MODES (MMDD, HHMM, or 0-5) 1st MODE 2nd MODE 3rd MODE 4th MODE 5th MODE Date 1044...
Page 104 Chapter 4. User Maintenance Section 700 - Operation FF8 1 07 1 (1000-1219) Hold (MMDD or HHMM or 0-5) Hold -- ADDRESS NOs. (1000-1219) -- -- VALUES -- MODES (MMDD, HHMM, or 0-5) 1st MODE 2nd MODE 3rd MODE 4th MODE 5th MODE Date 1088...
Page 105 Section 700 - Operation Chapter 4. User Maintenance FF8 1 07 1 (1000-1219) Hold (MMDD or HHMM or 0-5) Hold -- ADDRESS NOs. (1000-1219) -- -- VALUES -- MODES (MMDD, HHMM, or 0-5) 1st MODE 2nd MODE 3rd MODE 4th MODE 5th MODE Date 1132...
Page 106 Chapter 4. User Maintenance Section 700 - Operation FF8 1 07 1 (1000-1219) Hold (MMDD or HHMM or 0-5) Hold -- ADDRESS NOs. (1000-1219) -- -- VALUES -- MODES (MMDD, HHMM, or 0-5) 1st MODE 2nd MODE 3rd MODE 4th MODE 5th MODE Date 1176...
Page 107: Set System Date/Time/Day
Section 700 - Operation Chapter 4. User Maintenance Considerations • Set System Date/Time/Day Description The System allows you to change the date, time, and day of week. When setting the time, you can specify 12 or 24 hour format. Operation To change the system date, time, and day of week: Action Result...
Page 108: Set System Speed Dial Index
Chapter 4. User Maintenance Section 700 - Operation Hardware Requirements • Considerations • Set System Speed Dial Index Description For a description of System Speed Dial (SSD), see “System Speed Dial” on page 189 for a Digital Key Telephone, “System Speed Dial” on page 252 for a Digital Single Line Telephone (DSLT), and “System Speed Dial”...
Page 109: Set System Speed Dial Names
Section 700 - Operation Chapter 4. User Maintenance Action Result 10. Use the bottom row of FF keys to select a single letter. • See Example 1. Large-Display Phone on page 95. • See Example 2. Small-Display Phone on page 96. Notes: •...
Page 110 Chapter 4. User Maintenance Section 700 - Operation To set SSD names using either a large-display or small-display phone: Action Result 1. If not already in User Maintenance mode, enter User Main- tenance mode. (See “To enter User Maintenance mode:” on User MAINT displays page 79.) 2.
Page 111: Set System Speed Dial Numbers
Section 700 - Operation Chapter 4. User Maintenance Hardware Requirements • Considerations • Set System Speed Dial Numbers Description For a description of System Speed Dial (SSD), see “System Speed Dial” on page 189 for a Digital Key Telephone, “System Speed Dial” on page 252 for a Digital Single Line Telephone (DSLT), and “System Speed Dial”...
Page 112: Set Text Message Replies
Chapter 4. User Maintenance Section 700 - Operation Hardware Requirements • Considerations • Set Text Message Replies Description This menu item specifies reply text messages. Operation To set Text Message Replies using either a large-display or small-display phone: Action Result 1.
Page 113: Set Verified Account Codes
Section 700 - Operation Chapter 4. User Maintenance Action Result 10. Use the bottom row of FF keys to select a single letter. • See Example 1. Large-Display Phone on page 95. • See Example 2. Small-Display Phone on page 96. Notes: •...
Page 114 Chapter 4. User Maintenance Section 700 - Operation To set the Verified Account code: Action Result 1. If not already in User Maintenance mode, enter User Main- tenance mode. (See “To enter User Maintenance mode:” on User MAINT displays page 79.) 2.
Page 115: Set Walking Trs (Call Barring) Codes
Section 700 - Operation Chapter 4. User Maintenance Hardware Requirements • Considerations • Set Walking TRS (Call Barring) Codes Description You can assign Walking TRS (Call Barring) Codes for each extension. Operation To set Walking TRS (Call Barring) Codes using either a large-display or small-display phone: Action Result...
Page 116 Chapter 4. User Maintenance Section 700 - Operation This page intentionally left blank. S-ICX (International) issued April 2002 S-ICX-64-700...
Page 117: Chapter 5. Key Telephone Features
Chapter 5. Key Telephone Features This chapter describes Key telephone features. Key telephones are proprietary digital phones that provide feature access through a combination of feature keys and access codes. This chapter covers the following topics: Topic Page Key Telephone Absence Message Account Codes Non-Verified Account Codes...
Page 118 Chapter 5. Key Telephone Features Section 700 - Operation Topic Page Conference Calls Directory Numbers Display Information Caller ID Display Information Large-Display Phone Small-Display Phone Changing the Display Contrast Do-Not-Disturb DP to DTMF Signal Conversion DSS/72 Console EM/24 Console Flash Flexible Function Keys Handsfree Answerback Handsfree Operation...
Page 119 Section 700 - Operation Chapter 5. Key Telephone Features Topic Page Personal Speed Dial System Speed Dial Speed Dial Linking Speed Dial Name Assignments Station Lockout Step Call (Reset Call) Timed Reminder Call Trunk Access Exchange Line Key Access Direct Exchange Line Access MCO Line Preference MCO Exchange Line Access Trunk Queuing...
Page 120: Key Telephone
Section 700 - Operation Key Telephone As an example of a key telephone, Figure 2 illustrates the Panasonic model VB-44225/VB- D411LDSUK. This model provides a large display that includes one-touch access to speed dial numbers, telephone features, and Help screens.
Page 121 Section 700 - Operation Chapter 5. Key Telephone Features Table 14. Absence Messages Message No. Message Text Message No. Message Text In Meeting Absence_No_5 At Lunch Absence_No_6 Out of Office Absence_No_7 Vacation Absence_No_8 Another Office Absence_No_9 Optionally, a return time can be input. Example Return Times for Absence Messages include Input Display No input...
Page 122: Account Codes
Chapter 5. Key Telephone Features Section 700 - Operation Hardware Requirements • Considerations • Calling parties without a display get a ring back tone, rather than the Absence Message. • If a message code number that has not been programmed is selected, , appears on Absence No.n the display (n = message number).
Page 123: Non-Verified Account Codes
Section 700 - Operation Chapter 5. Key Telephone Features Toll Restriction Service (TRS) (Call Barring) Class assignment so that, when entered, they will override the extension’s TRS (Call Barring) Class. Thus, Verified Account Code users can “float” from phone to phone, placing calls that would normally be restricted on that phone. Non-Verified Account Codes Non-verified Account codes are voluntary codes.
Page 124: Attendant Group Calls
Chapter 5. Key Telephone Features Section 700 - Operation Operation To make an outside call that requires an account code: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Verified Account ID code (default = 8#). Enter Account # displays 3.
Page 125: Auto Repeat Dial
Section 700 - Operation Chapter 5. Key Telephone Features Operation To call an attendant group: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the attendant pilot number (default = 0). Call Attendant displays Hardware Requirements •...
Page 126: Background Music
Important: A license may be required from the Society of Composers, Authors, and Publishers (ASCAP) or similar organizations to transmit radio or recorded music through the MOH and/or Background Music feature. Panasonic, its dis- tributors, and affiliates assume no liability should users of Panasonic equipment fail to obtain such a license.
Page 127: Busy Override
Section 700 - Operation Chapter 5. Key Telephone Features Busy Override Description Busy Override allows you to break into another user’s outside or intercom calls to relay urgent information or to create three-party conference calls. Operation To break into a call with a line appearance on your phone (Trunk Key Busy Override): Action Result 1.
Page 128: Callback Request
Chapter 5. Key Telephone Features Section 700 - Operation Callback Request Description If you dial a busy extension, Callback Request enables the System to call you back when that extension becomes free. When you answer, the System automatically rings the called party again. Operation To set a Callback Request: Action...
Page 129: Call Forwarding
Section 700 - Operation Chapter 5. Key Telephone Features Call Forwarding Description Call Forwarding allows you to send your calls to another extension, to an outside line, or to Voice Mail. Call Forwarding can be set or cancelled under the following conditions from either your own extension or from an alternate extension: •...
Page 130: Call Forwarding - Busy
Chapter 5. Key Telephone Features Section 700 - Operation Action Result 3. If cancelling Call Forwarding for another extension, dial the extension number. 4. Replace the handset or press the ON/OFF key. Call Forwarding - Busy When Call Forwarding - Busy is set, all incoming calls to a busy extension are forwarded. Operation To set Call Forwarding - Busy: Action...
Page 131: Call Forwarding - No Answer
Section 700 - Operation Chapter 5. Key Telephone Features Call Forwarding - No Answer When Call Forwarding - No Answer is set, a call will ring until the Call Forward - No Answer timer expires. When the timer expires, the unanswered call is forwarded. Operation To set Call Forwarding - No Answer: Action...
Page 132: Call Forwarding-All Calls And Do-Not-Disturb
Chapter 5. Key Telephone Features Section 700 - Operation Call Forwarding-All Calls and Do-Not-Disturb The System allows you to cancel both Call Forwarding-All Calls and Do-Not-Disturb (DND) for your own extension in one step. Operation To cancel Call Forwarding-All Calls and DND: Action Result 1.
Page 133: System Hold
Section 700 - Operation Chapter 5. Key Telephone Features • Station Call Park System Hold You can place either an outside or intercom call on System Hold. You can retrieve a call placed on System Hold from any extension that has a line appearance for the held call. Operation To place a call on System Hold: Action...
Page 134: Floating Hold
Chapter 5. Key Telephone Features Section 700 - Operation Floating Hold Floating Hold is a type of System Hold that allows you to retrieve a held call from any extension that has an FF key assigned to the same Floating Hold orbit where the call is held. You can also retrieve a call by dialling the Floating Hold orbit number for the held call.
Page 135: Exclusive Hold
Section 700 - Operation Chapter 5. Key Telephone Features Exclusive Hold With Exclusive Hold, only the extension that held the call can retrieve it. Exclusive Hold can be used to hold trunk calls and extension calls. Operation To place a call on Exclusive Hold: Action Result 1.
Page 136: Call Park
Chapter 5. Key Telephone Features Section 700 - Operation Hardware Requirements • Considerations • In order to use Broker’s Hold with trunk calls, the first call must have a possible appearance and non-appearance, but in the case of appearance, the first call must be one of trunk key. Call Park You can use the Call Park function to transfer a call, even if you cannot locate the intended recipient of the call.
Page 137 Section 700 - Operation Chapter 5. Key Telephone Features To park a call at another extension: Action Result 1. Press the HOLD key. • Current call on hold • CO HOLD #XX displays (where XX = exchange line number) 2. Enter the Call Park Transfer access code (default = 774). Enter TRNS EXT # displays 3.
Page 138: Call Pickup
Chapter 5. Key Telephone Features Section 700 - Operation Call Pickup Description The System allows the following types of call pickup: • Extension Group Pickup • Extension Direct Pickup • Exchange Line Group Pickup • Exchange Line Direct Pickup Extension Group Pickup Extension Group Pickup allows you to pick up a direct ringing call (within your extension pickup group or in a different pickup group) without having to dial the number of the ringing extension.
Page 139: Extension Direct Pickup
Section 700 - Operation Chapter 5. Key Telephone Features To use Specified Group Pickup: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Specified Group Pickup code (default = 703). 3. Enter the number of the call pickup group (01-72) where the Extension number or outside phone call is ringing.
Page 140: Trunk Group Pickup
Chapter 5. Key Telephone Features Section 700 - Operation Operation To use Extension Direct Pickup: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Extension Direct Call Pickup code (default = 704). 3.
Page 141: Trunk Direct Pickup
Section 700 - Operation Chapter 5. Key Telephone Features Trunk Direct Pickup Trunk Direct Pickup allows you to answer calls ringing on a specific exchange line number. Operation To use Exchange Line Direct Pickup: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2.
Page 142: Unsupervised Transfer
Chapter 5. Key Telephone Features Section 700 - Operation Action Result 3. When the call is answered, inform the third party of the Talk-EXT Name or Number displays transfer. 4. Complete the transfer: • If On-Hook Transfer is enabled for your Extension COS, replace the handset or press the ON/OFF key.
Page 143: Camping A Call Onto A Busy Extension
Section 700 - Operation Chapter 5. Key Telephone Features To transfer a call to an outside number without supervising the transfer: Action Result 1. While on a call, press the HOLD key. Intercom dial tone 2. Press a vacant trunk key or enter an exchange line access code (default = 9).
Page 144: Caller Id Call Log
Chapter 5. Key Telephone Features Section 700 - Operation • If a Transfer Recall is not answered before the Recall Duration Timer expires, the call will revert to the Attendant group. • If the called party does not exist, the call recalls to the transferring extension. •...
Page 145: Call Log Operation On A Small- And Large-Display Key Telephones
Section 700 - Operation Chapter 5. Key Telephone Features With Version 6.1, if an FF key is assigned as a Caller ID key, the key flashes when Caller ID information is received and the call is not answered (Busy/No Answer/CFWD/Hunting). This key can then be pressed to access the Call Log.
Page 146 Chapter 5. Key Telephone Features Section 700 - Operation Need Help User Defined Important User Defined Urgent User Defined Emergency User Defined Also beginning with Version 3.0, the busy party can reply with a text message that displays on the camping on phone.
Page 147 Section 700 - Operation Chapter 5. Key Telephone Features To leave a text message while camped-on: Action Result 1. Press the MSG FF key. 2. Enter the Send Text Message number (1-9, 0). (See Table 16 The send text message appears on the on page 145 for the send text messages.) busy telephone display.
Page 148: Conference Calls
Chapter 5. Key Telephone Features Section 700 - Operation Conference Calls Description Conference Calls allow you to add another party to an existing conversation. With the standard system configuration, up to 4 parties can be included in a conference call at any one time. If the optional Conference Card is installed, up to 8 parties can participate in a conference call.
Page 149: Directory Numbers
Section 700 - Operation Chapter 5. Key Telephone Features • Conference Hold is an Exclusive Hold (only the conference originator can retrieve the conference). • Conference Hold cannot be transferred. • Conference members that do not have an appearance indication (FF key) on the conference originator's telephone cannot be released from the conference.
Page 150 Chapter 5. Key Telephone Features Section 700 - Operation When a caller originates a call, the call appears on the first available PDN key. If all PDNs are unavailable, the call will select the INT LED. When calls come in to a DN, the call appears on the first available DN key. If the call is to your PDN and no PDN key is available, the call appears on the INT LED.
Page 151 Section 700 - Operation Chapter 5. Key Telephone Features To receive a call using a Non-Primary Directory Number: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Press the desired NPDN key. The NPDN key lights. The call is received.
Page 152: Display Information
Chapter 5. Key Telephone Features Section 700 - Operation To set Call Forwarding All, Busy, or No Answer for a PDN from an NPDN or PNPDN: Version 4.5 and higher Action Result 1. Press an NPDN (or PNPDN) key. Intercom dial tone 2.
Page 153: Large-Display Phone
Section 700 - Operation Chapter 5. Key Telephone Features • Extension calling party name • Extension called party status • Exchange Line call duration • Exchange Line number • Exchange Line name Display telephones can also display Personal Speed Dial (PSD) Directories, System Speed Dial (SSD) Directories, and Extension Directories, along with various other information such as the Set/Cancel status of different features and callback messages from other extensions.
Page 154: Small-Display Phone
Chapter 5. Key Telephone Features Section 700 - Operation System Dial Contains SSD numbers. To scroll through the SSD Directory, press the NEXT or PREV button located beneath the display. • SSD numbers must be programmed before they will appear in the speed dial directory. For information on programming speed dial numbers, see “Speed Dialling”...
Page 155 Section 700 - Operation Chapter 5. Key Telephone Features Operation To set DND for your own extension: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone DND Accepted 2. Enter the DND Set/Cancel code (default = 720). 3.
Page 156: Dp To Dtmf Signal Conversion
Chapter 5. Key Telephone Features Section 700 - Operation DP to DTMF Signal Conversion Description Dial Pulse (DP) to Dual Tone Multifrequency (DTMF) Signal Conversion allows you to switch from DP to DTMF signalling when using a DP exchange line. For instance, if you dial into a Voice Mail system using a DP exchange line, you can switch to DTMF signalling to communicate with the Voice Mail system.
Page 157: Em/24 Console
Section 700 - Operation Chapter 5. Key Telephone Features EM/24 Console Description The EM/24 is a 24-key console that can be attached to a key telephone. The 24 keys on the EM/24 can be programmed as Direct Station Select (DSS) keys for internal lines. In addition to providing direct station selection, the DSS keys also provide Busy Lamp Fields (BLFs) that allow you to monitor the status of other extensions.
Page 158: Flexible Function Keys
Chapter 5. Key Telephone Features Section 700 - Operation Flexible Function Keys Description You can assign frequently used functions to programmable keys on key phones, DSS/72 consoles, and EM/24 consoles. All keys not already assigned as line or speed dialling keys are available for programming.
Page 159 Section 700 - Operation Chapter 5. Key Telephone Features To erase a code stored on an FF key: Note: You cannot use the following procedure to clear FF keys that have been assigned as trunks. Trunk keys can only be cleared through system programming. Action Result 1.
Page 160 Chapter 5. Key Telephone Features Section 700 - Operation • The RELEASE key functions as listed in the table below. Status Condition Operation when RELEASE key is pressed Idle Ignore. Monitor ON Several held calls Latest held call will be transferred; phone returns to idle sta- (speaker) or Headset tus (Monitor OFF).
Page 161 Section 700 - Operation Chapter 5. Key Telephone Features REDIAL + Fixed Feature Default Flexible Feature Code Code + (additional digits to Feature Description (if not listed, must use Fixed Feature Code) program into key) ∗#59 2-Way MF Send ∗#80 ACD-1 Log-In/Out Button ∗#81 + (Work Unit 00-99) ACD-1 Work Unit...
Page 162 Chapter 5. Key Telephone Features Section 700 - Operation REDIAL + Fixed Feature Default Flexible Feature Code Code + (additional digits to Feature Description (if not listed, must use Fixed Feature Code) program into key) Call Forward (All/Busy/No-Answer/ DND): Clear ∗21 7∗∗...
Page 163 Section 700 - Operation Chapter 5. Key Telephone Features REDIAL + Fixed Feature Default Flexible Feature Code Code + (additional digits to Feature Description (if not listed, must use Fixed Feature Code) program into key) Message-Waiting Set at Ringback ∗55 Tone Message-Waiting Priority Set at ∗56...
Page 164: Handsfree Answerback
Chapter 5. Key Telephone Features Section 700 - Operation REDIAL + Fixed Feature Default Flexible Feature Code Code + (additional digits to Feature Description (if not listed, must use Fixed Feature Code) program into key) ∗#88 ACD-2 Wrap Key ∗75 + (Message code no. 0-9) Text Message Sent ∗76 + (Message code no.
Page 165: Handsfree Operation
Section 700 - Operation Chapter 5. Key Telephone Features Handsfree Operation Description Handsfree Operation allows you to use all available System features without lifting the handset. Any speakerphone can be operated handsfree. Operation To initiate Handsfree Operation: Action Result 1. Press the ON/OFF key. Phone is offhook with access to full range of calling features S-ICX-64-700...
Page 166: Headset Operation
Chapter 5. Key Telephone Features Section 700 - Operation Hardware Requirements • Considerations • Headset Operation Description Headset Operation allows you to handle calls with a headset instead of with the handset or speakerphone. Operation To answer calls using the Headset Operation: Note: If Headset mode is already on, the following procedure turns it off.
Page 167: Hot Line
Section 700 - Operation Chapter 5. Key Telephone Features The Dial Pad can be hot under these conditions: • When the extension is idle • When the extension is holding a call • When the extension is receiving a page. The Dial Pad cannot be hot under these conditions: •...
Page 168: Intercom Calling
Chapter 5. Key Telephone Features Section 700 - Operation Intercom Calling Description The System provides two methods of intercom calling: • Voice Calling: Extension calls are connected immediately, without a ringing tone. • Tone Calling: A ringing tone is sent to the called extension. Extension Class of Service (COS) programming determines whether the default for the originating extension is voice or tone calling.
Page 169: Line Appearances
Section 700 - Operation Chapter 5. Key Telephone Features Operation To automatically redial the last number dialled: Action Result 1. Lift the handset or press the ON/OFF key. • Outside dial tone OR... • CO XXX displays (where XXX = exchange line number) Press a vacant trunk key or enter a exchange line access code (default = 9 or 81-84).
Page 170 Chapter 5. Key Telephone Features Section 700 - Operation Four DSS/BLF modes are available as follows: FF Key BLF LED Extension Call Ring Ring Voice Mail DSS/BLF Type Entry Indication Call Pickup (Immed.) (Delayed) Transfer DSS Only (No (9 + Ext #) Pick Up/No Ring) DSS/BLF (81 + Ext #)
Page 171: Dil Appearances
Section 700 - Operation Chapter 5. Key Telephone Features Considerations • If several calls arrive at a DSS/BLF key, the calls are queued and ring on a first-in, first-out basis. • If a BLF key has a second call while busy and off- hook signalling is enabled, the BLF key starts blinking.
Page 172: Message Key
Chapter 5. Key Telephone Features Section 700 - Operation Operation Operation Action To originate a exchange line call Press an idle MCO key. The key blinks (green) as the call is made. To receive a call on an MCO key. If ringing line preference is enabled, go off-hook.
Page 173: Message Waiting/Callback
Section 700 - Operation Chapter 5. Key Telephone Features Operation To automatically call back an extension that left a message or to access Voice Mail: Action Result 1. Press the MSG FF key. Automatically call back to extension OR... Automatic access to Voice Mail Hardware Requirements •...
Page 174 Chapter 5. Key Telephone Features Section 700 - Operation Action Result 3. While the phone is still ringing, or when you hear the busy MSG Accepted displays tone, enter the Message Wait Set code (default = 4). 4. Replace the handset or press the ON/OFF key. •...
Page 175: Mute Function
Section 700 - Operation Chapter 5. Key Telephone Features Mute Function Description Mute Function allows you to block outgoing audio to the other party while on a call. With 44-Series phones, audio can be blocked through both the microphone and the handset. (For handset mute, an FF key must first be assigned as a MIC key.) Operation To block outgoing audio using the Handset Mute (VB-D4,VB-D6/VB-442XX-Series...
Page 176: Offhook Signalling
Chapter 5. Key Telephone Features Section 700 - Operation Operation To put a call on speaker using the Offhook Monitor: Action Result 1. During a handset call, press the ON/OFF key. • Other party is audible through speaker and handset •...
Page 177: Offhook Voice Announce
Section 700 - Operation Chapter 5. Key Telephone Features • Data Privacy is enabled • The receiving telephone is a 3rd party voice mail. Offhook Voice Announce Description You can interrupt a busy extension when making an Intercom Call, and then use the Off-Hook Voice Announce (OHVA) feature to make an announcement that only the called party can hear.
Page 178 Chapter 5. Key Telephone Features Section 700 - Operation Action Result 3. Enter the OHVA feature access code (default = 8). • OHVA EXT XXX displays if busy extension called (where XXX = calling extension. • INT LED flashes 4. Make your announcement To answer an OHVA: Action Result...
Page 179: One-Touch Keys
Section 700 - Operation Chapter 5. Key Telephone Features To answer a call after it has been announced using the OHVA: Action Result 1. Replace the handset. Your extension rings 2. Lift the handset or press the ON/OFF key. Hardware Requirements •...
Page 180 Chapter 5. Key Telephone Features Section 700 - Operation To assign an System Speed Dial (SSD) numbers to a one-touch key: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Press the PROG key. 3.
Page 181: Onhook Dialling
Section 700 - Operation Chapter 5. Key Telephone Features To check a programmed one-touch key: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone C displays 2. Press the CONF key. 3. Press the one-touch key to be checked. Programmed data displays 4.
Page 182: Paging
Chapter 5. Key Telephone Features Section 700 - Operation Paging Description The System allows you to make both internal and external pages and announcements. Internal pages are made via the System’s key telephone speakers. External pages are made through the speakers of an external paging system connected to the System.
Page 183: Ringing Line Preference
Section 700 - Operation Chapter 5. Key Telephone Features period has elapsed, the page originator’s handset will emit a Fast Busy Tone and the words “Paging Time Out” will be displayed on the originating telephone’s display. Ringing Line Preference Description Ringing Line Preference enables an extension to answer a ringing call by simply picking up the handset or pressing the ON/OFF key.
Page 184 Chapter 5. Key Telephone Features Section 700 - Operation Operation To set up the monitored extension: Action Result 1. Dial the monitored extension access code (default 775), You will hear a confirmation tone after OR... the monitored extension has enabled the Room Monitor feature.
Page 185 Section 700 - Operation Chapter 5. Key Telephone Features Action Result 2. Pressing digits 0-9, *, #, PROG, CONF, MIC, MENU, No response is given. Extension remains PREV, NEXT, FL/R, REDIAL, MEMORY, FF Key in monitoring mode. 3. LINE Monitoring mode is cancelled. Dial tone is returned to handset.
Page 186: Silent Monitor
Chapter 5. Key Telephone Features Section 700 - Operation Silent Monitor Version 4.5 and higher CAUTION – When using the ACD “Silent Monitor” feature, in some states it is illegal (or civilly actionable) to monitor telephone communications without giving prior warning to all participants. These laws do not make the Silent Monitor feature on a telephone system illegal.
Page 187: Speed Dialling
Section 700 - Operation Chapter 5. Key Telephone Features • Only one supervisor can initiate Silent Monitor on an individual extension at any given time. • Display telephones can initiate Silent Monitoring. SLTs cannot initiate Silent Monitoring. • Display telephones and SLTs can be monitored. •...
Page 188 Chapter 5. Key Telephone Features Section 700 - Operation To dial a PSD number by entering the speed dial bin number: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. If necessary, access an outside line. Outside dial tone 3.
Page 189: System Speed Dial
Section 700 - Operation Chapter 5. Key Telephone Features Considerations • PSD number can be dialled from One-Touch keys. (For additional information, see “One-Touch Keys” on page 179.) • Storing a new number erases any previously stored data. • If the called party’s number and name are stored in the PSD code, that information appears on the display when you use the speed dial code.
Page 190 Chapter 5. Key Telephone Features Section 700 - Operation Operation To assign SSD numbers: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. (A) Press the PROG key. (B) Press the MEMORY key. OR... (A) Enter the Speed Dial Set/Clear code (default = 710).
Page 191: Speed Dial Linking
Section 700 - Operation Chapter 5. Key Telephone Features To delete an SSD number: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. (A) Press the PROG key. (B) Press the MEMORY key. OR... (A) Enter the Speed Dial Set/Clear code (default = 710).
Page 192: Speed Dial Name Assignments
Chapter 5. Key Telephone Features Section 700 - Operation Action Result 6. Enter the SSD bin number (00-79 or 000-799) that contains the first part of the number to be dialled. 7. Repeat steps 5-6 up to 5 more times for all additional SSDs to be dialled.
Page 193 Section 700 - Operation Chapter 5. Key Telephone Features Operation PSD Names: To set PSD names using a large-display or small-display phone: Action Result 1. Lift the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the * key. 4.
Page 194 Chapter 5. Key Telephone Features Section 700 - Operation Action Result 5. Enter the speed dial bin number (00-79 or 000-799). -SSDXXX 6. Press the HOLD key. A B C D E F XXX displays (where XXX = specified SSD bin number) 7.
Page 195 Section 700 - Operation Chapter 5. Key Telephone Features b. Press the fourth FF key from the left on the bottom row. To enter o: a. Press the third soft key from the top right. b. Press the third FF key from the left on the bottom row. Example 2.
Page 196 Chapter 5. Key Telephone Features Section 700 - Operation Refer to the following diagram to determine which one-touch key to press. (See step 7-8 above.) a b c d e f g h i j k l m n o p q r s t u v w x y z : &...
Page 197: Station Lockout
Section 700 - Operation Chapter 5. Key Telephone Features b. Press the third FF key from the left on the bottom row. Hardware Requirements • Considerations • The ability to assign SSD names is allowed/restricted to anyone with a COS that allows access to User Maintenance features.
Page 198 Chapter 5. Key Telephone Features Section 700 - Operation Operation To activate Station Lockout feature: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Dial the Station Lockout feature code (default = 746). St. Lock Set displays 3.
Page 199: Step Call (Reset Call)
Section 700 - Operation Chapter 5. Key Telephone Features To change the Walking TRS (Call Barring)/Station Lockout security code: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone Enter Old ID displays 2. Enter the Walking TRS (Call Barring)/Station Lockout Security Code Change code (default = 749).
Page 200: Timed Reminder Call
Chapter 5. Key Telephone Features Section 700 - Operation Example: You dial Extension 213, but it is busy. To dial Extension 214, press 4. Considerations • The second extension called using the Step Call (Reset Call) feature must have the same number of digits as the first extension.
Page 201: Trunk Access
Section 700 - Operation Chapter 5. Key Telephone Features • An extension can have only one Reminder Call set at a time. • To change the Reminder Call, simply enter a new time. • If the extension is in use when the reminder call is scheduled, the reminder call is issued 3 minutes later.
Page 202: Direct Exchange Line Access
Chapter 5. Key Telephone Features Section 700 - Operation Direct Exchange Line Access Extensions can seize a specific exchange line for outgoing calls. Extensions can also use Direct Exchange Line Access to test exchange lines or to access data exchange lines. Operation To use Direct Exchange Line Access: Action...
Page 203: Mco Exchange Line Access
Section 700 - Operation Chapter 5. Key Telephone Features MCO Exchange Line Access The System supports up to 5 MCO groups for each MCO tenant group. You can seize an idle exchange line from the MCO exchange line group by entering the MCO access code. Operation To seize an idle exchange line: Action...
Page 204: Trunk Queuing
Chapter 5. Key Telephone Features Section 700 - Operation Trunk Queuing Description When you try to originate a call by MCO (enter 9) and all outside lines in a exchange line group are busy, the System can call you when a line becomes free. Simply pick up the handset and dial the telephone number when the Exchange Line Callback alert tone rings.
Page 205: Universal Night Answer To Page
Section 700 - Operation Chapter 5. Key Telephone Features Operation To set Exchange Line Queuing: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter a exchange line access code (default = 9 or 81-84). Busy tone 3.
Page 206: Variable Mode
Chapter 5. Key Telephone Features Section 700 - Operation Operation To answer a UNA call: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the UNA to Page Pickup code (default = 705). Call is received.
Page 207 Section 700 - Operation Chapter 5. Key Telephone Features Operation To enable Variable Mode: Action Result 1. Press the ON/OFF key. 2. Press the Variable Mode FF key AUTO FNC Mode displays 3. Press the ON/OFF key. Programmed features display To Execute a Variable Mode Function: Action Result...
Page 208: Voice Recognition
Chapter 5. Key Telephone Features Section 700 - Operation To assign Variable Mode Functions to a Large Display Telephone Action Result 1. Press the ON/OFF key. 2. Using the FUNCTION EXT menu, display the desired extension function location (see Flexible Screen Positions below) 3.
Page 209: Volume Control
Section 700 - Operation Chapter 5. Key Telephone Features Considerations • You must pre-program the desired calling information into the telephone’s Voice Recognition Unit in order for the System to recognize the verbal commands. Volume Control Description The System allows you to set different receiving volumes for the handset, speaker, intercom ring tone, and incoming ring tone.
Page 210: Walking Trs (Call Barring) Class Of Service
Chapter 5. Key Telephone Features Section 700 - Operation Walking TRS (Call Barring) Class of Service Walking Toll Restriction Service (TRS) (Call Barring) Class of Service (COS) allows an extension user to “carry” his or her toll restrictions to another phone. Before the Walking TRS (Call Barring) COS feature can be used, a Walking COS code must be entered at your extension before using dialling privileges at another extension.
Page 211: Zip Mode
Section 700 - Operation Chapter 5. Key Telephone Features Zip Mode Zip mode automatically answers calls when operating a Key Telephone in headset mode. Operation To enter or cancel Zip Mode: Action Result 1. Press the ON/OFF key. 2. Press the PROG key and dial 80. When entering Zip mode, ZIP Mode On displays OR...
Page 212 Chapter 5. Key Telephone Features Section 700 - Operation S-ICX (International) issued April 2002 S-ICX-64-700...
Page 213: Digital Single Line Telephone Absence Message
Chapter 6. DSLT Features This chapter describes features that are available with the Digital Single Line Telephone (DSLT). This chapter covers the following topics: Topic Page Digital Single Line Telephone Absence Message Account Codes Non-Verified Account Codes Verified Account Codes Attendant Group Calls Auto Repeat Dial Background Music...
Page 214 Chapter 6. DSLT Features Section 700 - Operation Topic Page DP to DTMF Signal Conversion Flash Hot Line Intercom Calling Last Number Redial Message Waiting/Callback Offhook Signalling Offhook Voice Announce Onhook Dialling Paging Meet-Me Answer Room Monitoring Speed Dialling Personal Speed Dial System Speed Dial Speed Dial Linking Step Call (Reset Call)
Page 215: Digital Single Line Telephone
Section 700 - Operation Chapter 6. DSLT Features Digital Single Line Telephone Figure 7 illustrates the Digital Single Line Telephone (DSLT). For more information on DSLT operation, see Section 751: Key Telephone/DSLT Quick Reference. Figure 7. DSLT DIGITAL BUSINESS SYSTEM NAME NAME OPER...
Page 216 Chapter 6. DSLT Features Section 700 - Operation Table 21. Absence Messages Message Text Displayed on Message Text Displayed on Message No. Message No. Called Party’s Key Called Party’s Key Telephone Telephone In Meeting Absence_No_5 At Lunch Absence_No_6 Out of Office Absence_No_7 Vacation Absence_No_8...
Page 217: Account Codes
Section 700 - Operation Chapter 6. DSLT Features Hardware Requirements • Considerations • Calling parties without a display get a busy signal, rather than the Absence Message. • Regardless of setting an Absence Message on a DDI/DIL extension, DDI/DILcalls are routed according to the trunk ringing setting.
Page 218: Non-Verified Account Codes
Chapter 6. DSLT Features Section 700 - Operation Code users can “float” from phone to phone, placing calls that would normally be restricted on that phone. Non-Verified Account Codes Non-Verified Account codes are voluntary codes. (i.e., You do not have to enter an account code before making a call.) You can assign Non-Verified Account codes to both incoming and outgoing calls.
Page 219: Attendant Group Calls
Section 700 - Operation Chapter 6. DSLT Features Operation To make an outside call that requires an account code: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Verified Account ID code (default = 8#). 3.
Page 220: Auto Repeat Dial
Chapter 6. DSLT Features Section 700 - Operation Operation To call an attendant group: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the attendant pilot number (default = 0). Hardware Requirements • Considerations •...
Page 221: Background Music
Important: A license may be required from the Society of Composers, Authors, and Publishers (ASCAP) or similar organizations to transmit radio or recorded music through the MOH and/or Background Music feature. Panasonic, its dis- tributors, and affiliates assume no liability should users of Panasonic equipment fail to obtain such a license.
Page 222: Busy Override
Chapter 6. DSLT Features Section 700 - Operation Busy Override Description Busy Override allows you to break into one another’s outside or intercom calls to relay urgent information or to create three-party conference calls. Operation To use Extension Busy Override: Action Result 1.
Page 223: Call Forwarding
Section 700 - Operation Chapter 6. DSLT Features To respond to the callback request: Action Result 1. Lift the handset. System automatically redials extension To cancel a Callback Request: Action Result 1. Lift the handset. Intercom dial tone 2. Dial the Callback Cancellation code (default = 769). 3.
Page 224: Call Forwarding - Busy
Chapter 6. DSLT Features Section 700 - Operation Action Result 3. If setting Call Forwarding for another extension, dial the number of the extension whose calls you wish to forward. 4. Enter the destination number: • If forwarding to another extension, dial the extension number.
Page 225: Call Forwarding - No Answer
Section 700 - Operation Chapter 6. DSLT Features Action Result 4. Enter the destination number: • If forwarding to another extension, dial the extension number. • If forwarding to an outside number, press the # key then enter the SSD bin number. Note: Any outside number used for Call Forwarding must already be programmed into speed dialling.
Page 226: Call Forwarding And Do-Not-Disturb
Chapter 6. DSLT Features Section 700 - Operation Action Result 4. Dial the destination number: • If forwarding to another extension, dial the extension number. • If forwarding to an outside number, press the # key then enter the SSD bin number. Note: Any outside number used for Call Forwarding must already be programmed into speed dialling.
Page 227: Call Hold
Section 700 - Operation Chapter 6. DSLT Features • You can set Call Forwarding - All Calls while Call Forwarding - No Answer and/or Call Forwarding - Busy are set. Cancelling one mode only affects that mode; however, the other modes will remain set until cancelled individually.
Page 228: Floating Hold
Chapter 6. DSLT Features Section 700 - Operation Action Result 2. Enter the Specified Exchange Line Answer code (default = *0). 3. Enter the exchange line number. Hardware Requirements • Considerations • Floating Hold Floating Hold is a type of System Hold that allows you to retrieve a held call from any extension by dialling the Floating Hold orbit number for the held call.
Page 229: Exclusive Hold
Section 700 - Operation Chapter 6. DSLT Features Considerations • The number of floating hold orbits available may very depending on the Station Park/Floating Hold Pickup setting (FF1-0-02-0025). The station park pickup access code can set to *9 (default). The “*9” access code operates as follows System Size Virtual Line Number and Operation 01-09: Floating Hold pick up...
Page 230: Call Park
Chapter 6. DSLT Features Section 700 - Operation Hardware Requirements • Considerations • Call Park You can use the Call Park function to transfer a call, even if you cannot locate the intended recipient of the call. Trunk, extension, and network calls may be parked. There are two ways for an extension to park a call on the ICX.
Page 231 Section 700 - Operation Chapter 6. DSLT Features Action Result 3. Dial the extension number to receive the parked call. 4. If necessary, page the party that needs to retrieve the call. To retrieve a transferred call park: Action Result 1.
Page 232: Call Pickup
Chapter 6. DSLT Features Section 700 - Operation Call Pickup Description The System allows the following types of call pickup: • Extension Group Pickup • Extension Direct Pickup • Exchange Line Group Pickup • Exchange Line Direct Pickup Extension Group Pickup Extension Group Pickup allows you to pick up a direct ringing call (within your extension pickup group or in a different pickup group) without having to dial the number of the ringing extension.
Page 233: Extension Direct Pickup
Section 700 - Operation Chapter 6. DSLT Features To use Specified Group Pickup: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Specified Group Pickup code (default = 703). 3. Enter the number of the call pickup group (01-72) where the call is ringing.
Page 234: Trunk Direct Pickup
Chapter 6. DSLT Features Section 700 - Operation Operation To use Exchange Line Group Pickup: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Exchange Line Group Pickup code (default = 709). 3.
Page 235: Call Transfer
Section 700 - Operation Chapter 6. DSLT Features Call Transfer Description The System allows you to transfer calls to either another extension or to an outside number. The transferred calls can be either supervised or unsupervised. (You can also use the Camp-on feature to transfer a call to a busy extension.) Supervised Transfer When completing a supervised transfer, the transferring party remains on the line until the third party...
Page 236: Camping A Call Onto A Busy Extension
Chapter 6. DSLT Features Section 700 - Operation Operation To transfer a call to another extension without supervising the transfer: Action Result 1. While on a call, press the HOLD key. Intercom dial tone 2. Dial the extension number to which the call is to be trans- ferred.
Page 237: Camp-On (Call Waiting)
Section 700 - Operation Chapter 6. DSLT Features • If a Transfer Recall is not answered before the Recall Duration Timer expires, the call will revert to the Attendant group. • If the called party does not exist, the call recalls to the transferring extension. •...
Page 238: Conference Calls
Chapter 6. DSLT Features Section 700 - Operation To set Manual Camp-on: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Dial the extension number. Busy tone 3. Enter the Camp-on (Call Waiting) code (default = 2). •...
Page 239: Do-Not-Disturb
Section 700 - Operation Chapter 6. DSLT Features • 2 extension and 2 trunk lines • 1 extension and 3 trunk lines When the optional 8-party conference card is installed, the System supports any combination of conference calls, except all outside lines. Operation See Section 750 - Key Phone User Guide for operating instructions.
Page 240 Chapter 6. DSLT Features Section 700 - Operation Operation To set DND for your own extension: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the DND Set/Cancel code (default = 720). 3. Replace the handset or press the ON/OFF key. To cancel DND for your own extension: Action Result...
Page 241: Dp To Dtmf Signal Conversion
Section 700 - Operation Chapter 6. DSLT Features DP to DTMF Signal Conversion Description Dial Pulse (DP) to Dual Tone Multifrequency (DTMF) Signal Conversion allows you to switch from DP to DTMF signalling when using a DP exchange line. For instance, if you dial into a Voice Mail system using a DP exchange line, you can switch to DTMF signalling to communicate with the Voice Mail system.
Page 242: Intercom Calling
Chapter 6. DSLT Features Section 700 - Operation Operation To immediately connect to a pre-assigned extension or speed dial number: Action Result 1. Lift the handset or press the ON/OFF key. Automatically connected to pre-assigned extension or speed dial number Hardware Requirements •...
Page 243: Last Number Redial
Section 700 - Operation Chapter 6. DSLT Features Hardware Requirements • Considerations • Both the called and calling parties must belong to an Extension COS that allows Voice Calling. • You cannot change from voice call to tone call. Last Number Redial Description Last Number Redial allows you to automatically redial the last number dallied by pressing the REDIAL key.
Page 244: Offhook Signalling
Chapter 6. DSLT Features Section 700 - Operation Operation To leave a message waiting indication: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Dial the extension number. Ring or busy tone 3. While the telephone is still ringing, or when you hear the busy tone, enter the Message Wait Set code (default = 4).
Page 245: Offhook Voice Announce
Section 700 - Operation Chapter 6. DSLT Features Operation After receiving an offhook signal during a call: Action Result 1. Press the HOLD key. 2. Hang up and then go off-hook to answer call. Note: For details about handling multiple calls, see “Call Hold” on page 227. Hardware Requirements •...
Page 246: Onhook Dialling
Chapter 6. DSLT Features Section 700 - Operation To transfer a call using OHVA: Action Result 1. While on a call, press the HOLD key. Current call on hold 2. Dial the extension number to which the call is being trans- Busy signal ferred.
Page 247: Paging
Section 700 - Operation Chapter 6. DSLT Features Hardware Requirements • Considerations • Paging Description The System allows you to make both internal and external pages and announcements. Internal pages are made via the System’s key telephone speakers. External pages are made through the speakers of an external paging system connected to the System.
Page 248: Room Monitoring
Chapter 6. DSLT Features Section 700 - Operation • Only one page may be performed at a time. If you attempt to make a page while another extension is paging, you will receive a busy signal. • Beginning with Version 4.5 and higher, the paging system can be set to “timeout” if a page remains unanswered for a specified length of time (0 to 255 seconds).
Page 249 Section 700 - Operation Chapter 6. DSLT Features To set up the monitoring extension: Action Result 1. Dial the monitoring extension access code (default 776) The monitoring extension enters the mon- and the extension number of the monitored extension, OR... itoring mode.
Page 250: Speed Dialling
Chapter 6. DSLT Features Section 700 - Operation • If the monitoring extension goes on-hook while Room Monitoring is activated, the monitored extension will remain in the monitored mode, and can be accessed by any other extension allowed to access the room monitoring mode. •...
Page 251 Section 700 - Operation Chapter 6. DSLT Features Operation To assign PSD numbers: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Speed Dial Set/Clear code (default = 710). 3. Enter the PSD bin number (80-99). 4.
Page 252: System Speed Dial
Chapter 6. DSLT Features Section 700 - Operation • Speed Dial numbers can contain up to 24 characters. The following table reflects which keys to use. To indicate . . . Enter/Press Digit or character 0, 1 - 9, *, # Intercom Level * MEMORY * # MCO Code 9**...
Page 253: Speed Dial Linking
Section 700 - Operation Chapter 6. DSLT Features Action Result 5. Press the HOLD key. 6. Replace the handset or press the ON/OFF key. To dial an SSD number by entering the speed dial bin number: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2.
Page 254 Chapter 6. DSLT Features Section 700 - Operation Operation To link multiple SSD numbers to a PSD bin: Action Result 1. Determine the SSD bin numbers to be linked 2. Lift the handset or press the ON/OFF key. 3. Enter the Speed Dial Set/Clear code (default = 710). 4.
Page 255: Station Lockout
Section 700 - Operation Chapter 6. DSLT Features Station Lockout Description Use the Station Lockout feature to limit use of your phone by others when you are away from your telephone. When the Station Lockout feature is in use, the TRS (Call Barring) Class of your telephone is changed.
Page 256: Step Call (Reset Call)
Chapter 6. DSLT Features Section 700 - Operation Action Result 3. Dial the extension number to activate station lockout. 4. Enter the Walking TRS (Call Barring)/Station Lockout security code. 5. Replace the handset. To change the Walking TRS/Station Lockout security code: Action Result 1.
Page 257: Timed Reminder Call
Section 700 - Operation Chapter 6. DSLT Features Action Result 2. Dial an extension number. Busy tone 3. Dial the last digit of the next extension number. Example: You dial extension 213, but it is busy. To dial extension 214, enter 4. Hardware Requirements •...
Page 258: Trunk Access
Chapter 6. DSLT Features Section 700 - Operation Hardware Requirements • Considerations • An alarm tone (default = 60 seconds) will be issued at the specified time. • An extension can have only one Reminder Call set at a time. •...
Page 259: Mco Trunk Access
Section 700 - Operation Chapter 6. DSLT Features MCO Trunk Access The System supports up to 5 MCO groups for each MCO tenant group. You can seize an idle exchange line from the MCO exchange line group by entering the MCO access code. Operation To seize an idle exchange line: Action...
Page 260: Trunk Queuing
Chapter 6. DSLT Features Section 700 - Operation Trunk Queuing Description When you try to originate a call by MCO (enter 9 [UK/HK] or 0 [Taiwan, Malaysia, and Indonesia]) and all outside lines in a exchange line group are busy, the System can call you when a line becomes free.
Page 261: Walking Trs (Call Barring) Class Of Service
Section 700 - Operation Chapter 6. DSLT Features Operation To answer a UNA call: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the UNA to Page Pickup code (default = 705). Call is received. Hardware Requirements • External paging speakers and associated equipment are not provided with the S-ICX;...
Page 262 Chapter 6. DSLT Features Section 700 - Operation Hardware Requirements • Considerations • The same Walking TRS (Call Barring) COS code can be used on more than one extension. • Walking TRS (Call Barring) COS mode is kept until the user goes on-hook. •...
Page 263: Chapter 7. Slt Features
Chapter 7. SLT Features Single Line Telephones (SLTs) are industry-standard 2500 sets. SLTs are not equipped with feature keys or line keys, so basic telephone operations are performed by pressing dialpad keys and/or using the switchhook. This chapter describes the following features that are available with SLTs. Topic Page Absence Message...
Page 264 Chapter 7. SLT Features Section 700 - Operation Topic Page Offhook Signalling Offhook Voice Announce Paging Meet-Me Answer Room Monitoring Speed Dialling Personal Speed Dial System Speed Dial Speed Dial Linking Station Lockout Step Call (Reset Call) Timed Reminder Call Trunk Access Direct Trunk Access MCO Trunk Access...
Page 265: Absence Message
Section 700 - Operation Chapter 7. SLT Features Absence Message Description Extension users can leave text messages related to their phones when they are away. When the unattended extension is dialed, the text message displays on the caller’s phone. Any one of the following messages can be selected.
Page 266: Account Codes
Chapter 7. SLT Features Section 700 - Operation To cancel an Absence Message Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Absence Message code (default = 729). 3. Flash the hookswitch. 4. Replace the handset. Hardware Requirements •...
Page 267: Non-Verified Account Codes
Section 700 - Operation Chapter 7. SLT Features Non-Verified Account Codes Non-Verified Codes aren’t checked by the system for validity. Depending on the setting, the user can enter anything from 1-4 digits or 1-10 digits. Individual phones can be programmed to accept forced Account Codes (the user must enter a code for every call) or voluntary Account Codes (the user can enter a code, but doesn’t have to, for each call).
Page 268 Chapter 7. SLT Features Section 700 - Operation Operation To make an outside call that requires an account code: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Verified Account ID code (default = 8#). 3. Enter the Account Code (max. 10 digits). 4.
Page 269: Attendant Group Calls
Section 700 - Operation Chapter 7. SLT Features Attendant Group Calls Description You can call the attendant group from any extension by dialling the designated attendant number. Operation To call an attendant group: Action Result 1. Lift the handset. Intercom dial tone 2.
Page 270: Callback Request
Chapter 7. SLT Features Section 700 - Operation Hardware Requirements • Considerations • You cannot break in on three-party conference calls. • The default for the override alert tone is off. If the override alert tone is enabled, the tone will be sent to both parties when a call is overridden.
Page 271: Call Forwarding
Section 700 - Operation Chapter 7. SLT Features Considerations • Call Forwarding Description Call Forwarding allows you to send your calls to another extension, to an outside line, or to voice mail. Call Forwarding can be set or cancelled under the following conditions from either your own extension or from an alternate extension: •...
Page 272: Call Forwarding - Busy
Chapter 7. SLT Features Section 700 - Operation To cancel Call Forwarding - All Calls: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the appropriate Cancel Call Forwarding code: • For your extension, enter 731. • For another extension, enter 751. 3.
Page 273: Call Forwarding - No Answer
Section 700 - Operation Chapter 7. SLT Features Action Result 3. If cancelling Call Forwarding for another extension, dial the extension number. 4. Replace the handset. Call Forwarding - No Answer When Call Forwarding - No Answer is set, a call will ring until the Call forward No Answer timer expires.
Page 274: Call Forwarding And Do-Not-Disturb
Chapter 7. SLT Features Section 700 - Operation Call Forwarding and Do-Not-Disturb The System allows you to cancel both Call Forwarding and Do-Not-Disturb (DND) for your own extension in one step. To cancel Call Forwarding and DND: Action Result 1. Lift the handset. Intercom dial tone 2.
Page 275: Floating Hold (Retrieve Only)
Section 700 - Operation Chapter 7. SLT Features Operation To place a call on System Hold: Action Result 1. While on a call, hookflash. Intercom dial tone To retrieve a call placed on System Hold: Action Result 1. If onhook, go offhook. Intercom dial tone 2.
Page 276: Exclusive Hold
Chapter 7. SLT Features Section 700 - Operation Operation To retrieve a call from Floating Hold: Action Result 1. Lift the handset. 2. Enter the Floating Hold Answer feature access code (default = *9) 3. Enter the Floating Hold Orbit number 01-96 (CPC-HS/HM) or 01-09 (CPC-HS/HM) (See considerations below.) Hardware Requirements •...
Page 277: Broker's Hold
Section 700 - Operation Chapter 7. SLT Features Considerations • Intercom calls will be held as Exclusive. Broker’s Hold Broker’s Hold allows you to toggle between the current call and the last held call by hookflash. Operation To place a call on Broker’s Hold: Action Result 1.
Page 278 Chapter 7. SLT Features Section 700 - Operation To retrieve a call parked at the originating extension from another extension: Action Result 1. Lift the handset Intercom dial tone Enter the Call Park Answer/Other Ext. access code (default = 773). OR...
Page 279: Call Pickup
Section 700 - Operation Chapter 7. SLT Features Call Pickup Description The System allows the following types of call pickup: • Extension Group Pickup • Extension Direct Pickup • Exchange Line Group Pickup • Exchange Line Direct Pickup Extension Group Pickup Extension Group Pickup allows you to pick up a direct ringing call (within your extension pickup group or in a different pickup group) without having to dial the number of the ringing extension.
Page 280: Extension Direct Pickup
Chapter 7. SLT Features Section 700 - Operation To use Specified Group Pickup: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Specified Group Pickup code (default = 703). 3. Enter the number of the call pickup group (01-72) where the call is ringing.
Page 281: Trunk Direct Pickup
Section 700 - Operation Chapter 7. SLT Features Operation To use Exchange Line Group Pickup: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Exchange Line Group Pickup code (default = 709). 3. Complete the call and replace the handset. Hardware Requirements •...
Page 282: Call Transfer
Chapter 7. SLT Features Section 700 - Operation Call Transfer Description The System allows you to transfer calls to either another extension or to an outside number. The transferred calls can be either supervised or unsupervised. (You can also use the Camp-on feature to transfer a call to a busy extension.) Supervised Transfer When completing a supervised transfer, the transferring party remains on the line until the third party...
Page 283: Camping A Call Onto A Busy Extension
Section 700 - Operation Chapter 7. SLT Features Operation To transfer a call to another extension without supervising the transfer: Action Result 1. While on a call, hookflash to place the call on hold. Intercom dial tone 2. Dial the extension number to which the call is to be trans- ferred.
Page 284: Camp-On (Call Waiting)
Chapter 7. SLT Features Section 700 - Operation • If a Transfer Recall is not answered before the Recall Duration Timer expires, the call will revert to the Attendant group. • If the called party does not exist, the call recalls to the transferring extension. •...
Page 285: Conference Calls
Section 700 - Operation Chapter 7. SLT Features To answer a Camp-on (Call Waiting) signal: Action Result 1. Replace the handset. 2. Lift the handset again to be connected to the waiting call. • Current call placed on hold OR..•...
Page 286: Do-Not-Disturb (Dnd)
Chapter 7. SLT Features Section 700 - Operation Hardware Requirements • Considerations • If all the internal parties hang up, the conference call will be disconnected. If the internal party remains in the conversation, the conference call remains in progress. Do-Not-Disturb (DND) Description You can make an extension unavailable by activating the Do-Not-Disturb (DND) feature.
Page 287: Flash Send
Section 700 - Operation Chapter 7. SLT Features To cancel DND for another extension: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the DND Cancel by Other Phone code (default = 750). 3. Dial the extension number. 4.
Page 288: Hot Line
Chapter 7. SLT Features Section 700 - Operation Hot Line Description Hot Line enables you to immediately connect to another pre-assigned extension or speed dial number simply by lifting the handset. You do not have to dial any digits. Operation To immediately connect to a pre-assigned extension or speed dial number: Action Result...
Page 289: Last Number Redial
Section 700 - Operation Chapter 7. SLT Features Action Result 3. If your extension is set for tone calling and you want to make a voice call, enter 1. Or, if your extension is set for voice call and you want to make a tone call, enter 1.
Page 290: Message Waiting/Callback
Chapter 7. SLT Features Section 700 - Operation Message Waiting/Callback Description If you try to call an extension that is busy or does not answer, you can leave a message wait indication at that extension, requesting a return call. Operation To leave a message waiting indication: Action Result...
Page 291: Offhook Signalling
Section 700 - Operation Chapter 7. SLT Features Offhook Signalling Description Offhook Signalling sends a tone over the handset to a busy extension to indicate that a trunk call has arrived or a call is camped-on. Prior to Version 5.0, users receiving an offhook signal during a conversation had to end the call before answering an incoming call.
Page 292: Offhook Voice Announce
Chapter 7. SLT Features Section 700 - Operation Offhook Voice Announce Description You can interrupt a busy extension when making an Intercom Call, and then use the Off-Hook Voice Announce (OHVA) feature to make an announcement. Operation To make an OHVA : Action Result 1.
Page 293: Meet-Me Answer
Section 700 - Operation Chapter 7. SLT Features Action Result 4. Make your announcement. 5. Replace the handset. Meet-Me Answer To answer a page using Meet-Me Answer: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Meet Me Answer code (default = ##). Connected to specified party Hardware Requirements •...
Page 294: Speed Dialling
Chapter 7. SLT Features Section 700 - Operation Operation To set up the monitored extension: Action Result 1. Dial the monitored extension access code (default 775) You will hear a confirmation tone after the monitored extension has enabled the Note: The handset must be off-hook to activate the Room Monitor feature.
Page 295: Personal Speed Dial
Section 700 - Operation Chapter 7. SLT Features • System Speed Dial (SSD) • Speed Dial Linking • Speed Dial Name Assignment Personal Speed Dial You can store frequently called numbers using the PSD feature. Up to 20 PSD numbers can be stored in PSD bins numbered 80-99.
Page 296: System Speed Dial
Chapter 7. SLT Features Section 700 - Operation Considerations • Storing a new number erases any previously stored data. • Speed Dial numbers can contain up to 24 characters. • Single Line Telephone (SLT) can only enter 0, 1-9, *, and #. If a pause, MCO code, intercom level, Dial Pulse (DP) - Dual Tone Multifrequency (DTMF) code, or SSD code needs to be programmed, use User Maintenance to program the speed dial.
Page 297: Speed Dial Linking
Section 700 - Operation Chapter 7. SLT Features Action Result 4. Hookflash. 5. Replace the handset. Hardware Requirements • Considerations • The system can be programmed to allow SSD Numbers to override toll restrictions. Speed Dial Linking You can automatically link together up to 6 SSD numbers in 1 PSD bin to handle telephone numbers longer than 24 characters.
Page 298 Chapter 7. SLT Features Section 700 - Operation In addition, with the appropriate COS, you can set or cancel Station Lockout for other telephones. To activate Station Lockout feature: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Station Lockout feature code (default = 746). 3.
Page 299: Step Call (Reset Call)
Section 700 - Operation Chapter 7. SLT Features To change the Station Lockout security code: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Walking TRS (Call Barring)/Station Lockout Security Code Change code (default = 749). 3. Enter the current Walking TRS (Call Barring)/Station Lock- out security code.
Page 300: Timed Reminder Call
Chapter 7. SLT Features Section 700 - Operation Considerations • The second extension called using the Step Call (Reset Call) feature must have the same number of digits as the first extension. Timed Reminder Call Description Your telephone can act as an alarm clock with the Timed Reminder Call feature. Operation To set the Timed Reminder Call feature: Action...
Page 301: Trunk Access
Section 700 - Operation Chapter 7. SLT Features Trunk Access Description The System supports the following ways to seize an idle exchange line to make an outside call: • Direct Exchange Line Access • MCO Exchange Line Access Direct Trunk Access Extensions can seize a specific exchange line for outgoing calls.
Page 302: Trunk Queuing
Chapter 7. SLT Features Section 700 - Operation Considerations • The System supports up to 576 outside lines in a six-CCU configuration. These lines can be divided into 99 different exchange line groups. • Each exchange line group can support up to 50 outside lines. •...
Page 303: Universal Night Answer To Page
Section 700 - Operation Chapter 7. SLT Features Hardware Requirements • Considerations • Response to the Trunk Callback must be within 15 seconds or Trunk Queuing will be cancelled. • The Trunk Queuing feature may also be used if you hear a busy tone when trying to make a call using the MCO Exchange Line Access feature.
Page 304 Chapter 7. SLT Features Section 700 - Operation Operation To use a Walking TRS (Call Barring) COS code: Action Result 1. Lift the handset or press the ON/OFF key of an extension Intercom dial tone other than your own. 2. Enter the Walking TRS (Call Barring) Access code (default = 87).
Page 305: Appendix A. Sbs/Vb-9 A-Series Telephone Features
Appendix A. SBS/VB-9 A-Series Telephone Features In addition to the Key Telephone, DSLT, and SLT, SBS/VB-9 A Series phones may also be used with Version 1.0. While most the features available on the Key Telephone, DSLT, and SLT are also available on the SBS/VB-9 A-Series telephones, there are a few differences.
Page 306: Message Waiting/Callback Mute Function
Section 700 - Operation Feature Differences for SBS/VB-9 A-Series Telephones Directory Numbers Display Information 7-Segment Display Phones Small Display Phone Not available on A-Series telephones. Changing the Display’s Contrast Do-Not-Disturb DP to DTMF Signal Conversion Flash key is not available on A-series phone. Flash Recall button and A-series telephone (UK only) send the same Flash signal when the Exchange/MCO key is...
Page 307 Section 700 - Operation Feature Differences for SBS/VB-9 A-Series Telephones Speed Dial Linking Speed Dial Name Assignments This feature is available only when using alphanu- meric telephones. Station Lockout Step Call (Reset Call) Timed Reminder Call Trunk (Exchange Line) Access Trunk (Exchange Line) Key Access Depends on the key phone, and whether the maximum exchanges available to assign FF keys are different.
Page 308 Section 700 - Operation S-ICX (International) issued September 2001 S-ICX-64-700...
Page 309: Appendix B. Enhancements
Appendix B. Enhancements Phase 4.5 The following features have been added to the previous software (Version 1.0). Operating procedures are not included. Summer Time (Daylight Saving) The system adjusts Summer Time (Daylight Saving Time) automatically. 1) The system changes the time automatically like as follows; (1) Winter time to Summer time The system forwards one hour at AM 2:00 third Sunday in March.
Page 310: Phase 5.0
Chapter 1. System Programming (FF1) Section 700 - Operation Network Call Forward Enhancement When more than two systems are connected via a Tie-line, in some cases, an extension call inside one PBX as a result occupies two Tie-lines, so called ’Trombone’ phenomenon. To use a Tie-line more effectively, this new software has the option to select not to occupy the 2nd Tie-line in case of Call Forward to Closed Number extension by programming.
Page 311: Phase 6.1
Section 700 - Operation Chapter 1. System Programming (FF1) VM Transfer key enhancement The VM transfer key works over the centralized Voice Mail system. When the key telephone presses VM transfer key and enters VM ID code, the system can automatically transfer the calling party or the held party to the centralized VM, and send VM ID code to the centralized VM by DTMF tone.
Page 312: Call Duration Display
Chapter 1. System Programming (FF1) Section 700 - Operation Conference Call Enhancement The Conference Call feature has been enhanced to provide conferencing for up to 4 parties without the CONF/8 card, and to provide more status information while setting up and participating in the conference call.
Page 313 Section 700 - Operation Chapter 1. System Programming (FF1) Reversion Display #2 If a transferred call is recalled to the calling extension, the extension that failed to answer the call is displayed on Line 2 of the attendant keyphone. Prior to Version 6.0, the extension that failed to answer the call would not be displayed on the attendant keyphone.
Page 314 Chapter 1. System Programming (FF1) Section 700 - Operation S-ICX (International) issued April 2002 S-ICX-64-700...
Page 315: Index
Index DSLT Key Telephone Automatic Call Distributor (ACD) About User Programming Automatic Call Waiting Absence Message Camp-on DSLT DSLT Key Telephone Key Telephone Message No. and Text Key Telephone Automatic Day/Night Mode Automatic Route Selection (ARS) Absence message Automatic Trunk to Trunk Transfer key telephone System Absence Messages...
Page 316 Index Section 700 - Operation Call Forward No Answer Destination Extension Key Telephone Setting Call Forwarding Call Pickup All Calls DSLT DSLT Extension Direct Pickup Key Telephone DSLT Key Telephone Busy DSLT Extension Group Pickup Key Telephone DSLT Key Telephone Do-Not-Disturb DSLT Key Telephone...
Page 317 Section 700 - Operation Index Message Waiting Compatibility DSLT Centrex/PBX Key Telephone Conference Calls Busy Override Callback Request DSLT DSLT Key Telephone Key Telephone DSLT Caller ID Key Telephone Call Log Key Telephone Connection Setting Logging Extensions Tandem Caller ID Alpha Tagging Console Caller ID Call Log DSS/72...
Page 318 Index Section 700 - Operation Direct Inward System Access (DISA) Key Telephone System Dialling Direct Inward System Access (DISA) Ringing Onhook Ringing Types DSLT Direct Line (DL) Ringing Key Telephone Ringing Types Digital Key Line Telephone (DSLT) Features Attendant Group Calls Direct Trunk Access Digital Key Telephones DSLT...
Page 319 Section 700 - Operation Index DSS/BLF Appearances Large-Display Phone Example DTMF Small-Display Phone Example Signal Conversion Extension Name Assignments DSLT Extension Names Key Telephone Setting Extension Restriction COS Extension Timers EM/24 Console Exception Day Mode Setting Facilities Exclusive Hold Network DSLT Feature Access Codes Key Telephone...
Page 320 Index Section 700 - Operation Key Telephone Network System Hold DSLT Free Slot Key Telephone Hot Dial Pad Key Telephone Hot Line Groups DSLT Hunt Group Key Telephone Circular Hunt Group Next Extension Circular Pilot Distributed Next Extension Pilot Terminal Pilot Distributed Switch Back Pilot Terminal...
Page 321 Section 700 - Operation Index Ringing Line Preference Speed Dialling Station Lockout JTrunk Ringing Mode Step Call (Reset Call) Delayed Ringing Timed Reminder Call Trunk Access Trunk Queuing Universal Night Answer (UNA) to Page Variable Mode Voice Recognition 159, 160 ANSWER Volume Control Voice Mail (Third Party) Transfer Key...
Page 322 Index Section 700 - Operation Key Telephone Day/Night System Exception Day MCO Trunk Access Codes Setting DSLT Manual Day/Night Key Telephone Night, Night 1, Night 2 Special Day Meet-Me Answer Setting Paging Start Time/Mode - Addresses/Values DSLT Key Telephone Internal Hold Tone MOH (Music-on-Hold) Memory Backup Multi-CO (MCO) Appearances...
Page 323 Section 700 - Operation Index Night Mode DSLT Automatic Key Telephone Manual Night, Night 2, Night 3 Network Non-Blocking Architecture Non-Verified Account Codes PanaVOICE Key Telephone PBX Compatability PCAS Non-Verified ID Account Codes Personal Speed Dial (PSD) DSLT Setting Names Numbering Plan Personal Speed Dial (PSD) Numbers Flexible...
Page 324 Index Section 700 - Operation Priority Message Wait Callback Ringing Line Preference Message Key Ringing Modes Programing Devices Ringing Types Telephone DDI Ringing Programming Devices DISA PCAS Multiple Ringing 183, 248 Programming Telephone Room monitoring using Key Telephone Progress Tones Room monitoring using SLT PSD (Personal Speed Dial) Setting Names...
Page 325 Section 700 - Operation Index Attendant Group Calls DSLT Busy Override Key Telephone Call Forwarding Personal Call Pickup DSLT Call Transfer Key Telephone Callback Request Camp-on (Call Waiting) Conference Calls System Do-Not-Distrub (DND) DSLT Flash Send Key Telephone Intercom Calling Last Number Redial S-Point Interface Message Waiting/Callback...
Page 326 Index Section 700 - Operation Day/Night Key Telephone Night Network Call System Speed Dial (SSD) Network Flash Setting Names Setting Numbers Supervised Setting SSD Index DSLT TRS Override Key Telephone System Speed Dialling (SSD) DSLT Unsupervised Key Telephone DSLT Key Telephone Transfer Key Voice Mail (Third Party) Transfer Recall...
Page 327 Section 700 - Operation Index Trunk Queuing Intercom Calling DSLT DSLT Key Telephone Key Telephone Trunk Ringing Voice Mail DDI (DID) Day/Night Built-In Ringing Modes Call Forward ID Code (Third Party) Trunk Ringing Mode options Alarm Ringing PanaVOICE BLF Delayed Ringing Voice Mail (Third Party) BLF Ringing Answer Supervision...

Panasonic S-ics Technical Manual

Chapter 1. About this Manual

Chapter 2. List of Features

Chapter 3. System Features

Chapter 4. User Maintenance

Chapter 5. Key Telephone Features

Chapter 6. DSLT Features

Chapter 7. SLT Features

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Summary of Contents for Panasonic S-ics