Panasonic KX-TGF870 Series Operating Instructions Manual

Panasonic KX-TGF870 Series Operating Instructions Manual

2-in-1 corded / cordless phone

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Model shown is KX-TGF870.
Before initial use, see "Getting Started" on
page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future
reference.
For assistance, please visit our Support page:
www.panasonic.ca/english/support
TGF87xC_(en)_0204_ver031.pdf
1
Operating Instructions
2-in-1 Corded | Cordless Phone
Model No.
KX-TGF870C
KX-TGF872C
2020/02/04
9:33:42

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Summary of Contents for Panasonic KX-TGF870 Series

  • Page 1 Model shown is KX-TGF870. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For assistance, please visit our Support page: www.panasonic.ca/english/support...
  • Page 2: Table Of Contents

    Table of Contents Introduction Answering System Model composition ..........3 Answering system ..........47 Accessory information ........3 Turning the answering system on/off ....47 Graphical symbols for use on equipment and their Greeting message ..........47 descriptions ............5 Listening to messages ........48 Advanced new message alerting features ..49 Important Information Remote operation ..........51 For your safety ............6...
  • Page 3: Introduction

    Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGF870 series KX-TGF870 KX-TGF870 KX-TGFA87 KX-TGF872 KX-TGF870 KX-TGFA87 Accessory information Supplied accessories Quantity Accessory item/Part number KX-TGF870 KX-TGF872 AC adaptor/PNLV226 Telephone line cord Desk stand/Wall mounting adaptor...
  • Page 4 *1 Replacement batteries may have a different capacity from that of the supplied batteries. *2 By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached.
  • Page 5: Graphical Symbols For Use On Equipment And Their Descriptions

    Double Insulation or Reinforced Insulation) Direct current (D.C.) “ON” (power) Protective earth “OFF” (power) Protective bonding earth Stand-by (power) Functional earth “ON”/“OFF” (power; push-push) For indoor use only Caution, risk of electric shock For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:42...
  • Page 6: Important Information

    R Do not allow the AC adaptor or telephone line – there is a power failure. cord to be excessively pulled, bent or placed under heavy objects. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:42...
  • Page 7: Important Safety Instructions

    For best performance explode. Attention: Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: –...
  • Page 8: Other Information

    Compliance with TIA-1083 standard Telephone handsets identified with this logo have reduced noise and interference when used with For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:42...
  • Page 9: Getting Started

    Connect the corded handset cord to the corded handset and the base unit until you hear a click. Note: R Use only the supplied Panasonic AC adaptor PNLV226. R Follow the directions on the display to set up the unit.
  • Page 10 Disconnect the telephone line cord (A). Handset battery level Open the battery cover (B). Icon Battery level Install the batteries in the battery compartment High (C). Medium Needs charging. Empty For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:42...
  • Page 11 The base unit display is blank. R Handset/Base unit: For replacement, we – “Off” (default): You can use the full functions recommend using the Panasonic rechargeable batteries noted on page 4, 7. of the base unit, but battery life is not extended.
  • Page 12: Controls

    Receiver Display MOFFN ( MFLASHN MCALL WAITN Charge contacts n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 13: Display Icons

    Night mode is on. (page 40) Dial keypad Privacy mode is on. (page 38) *: Temporary tone dialing MANSWER ON/OFFN Alarm is on. (page 40) ANSWER ON/OFF indicator Handset number MEXITN Battery level MERASENMMUTEN MZN (SP-PHONE: Speakerphone) For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 14: Language Settings

    Example: 9:30 the handset. 09 30 Line in Someone is using the line. Proceed with the operation for your unit. Handset: *: Select “AM” or “PM”. Base unit: MAM/PMN: Select “AM” or “PM”. MSAVEN For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 15: Recording Your Greeting Message

    Handset: MOFFN Base unit: MEXITN Low battery alert This feature allows the unit to beep when the handset battery needs charging. When this feature is turned on, the unit notifies you as follows. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 16: Making/Answering Calls

    Base unit the corded handset. R To switch to the speaker, press MZN. 9 a MPAUSEN To switch back to the receiver, lift the corded Dial the phone number. handset. Lift the corded handset. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 17: Answering Calls

    R When the speakerphone is used, the R To change the ringer volume and ringer tone for SP-PHONE indicator flashes. an outside call, see page 36. To return to the call, press MMUTEN. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 18 This feature allows you to hear the voice of the R You can continue the conversation with the person you are talking to more clearly, by reducing outside caller. the surrounding noise coming from the other party’s telephone. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 19 (page 38). To establish a conference call: R A 2nd party cannot join an outside call that is Press MCONFN. being recorded (page 18). For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 20 R To leave the conference, place the corded handset on the cradle. The other 2 parties can continue the conversation. R To put the outside call on hold, press MHOLDN. To resume the conference, press MCONFN. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 21: Answer By Voice Command

    R We recommend answering calls as demonstrated. R There must be a 1 second pause between the two phrases. To stop: Press MSTOPN. To playback: Press MYESN. To exit: Press MOFFN. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 22: Intercom

    R To page all handsets, press 0 or wait for a few seconds. R Lift the corded handset if needed. When you finish talking, press MZN or place the corded handset on the cradle. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 23: Call Block

    Single phone numbers and ranges of numbers can MCALL BLOCKN be stored in the call block list up to 1,000 items in MbN: “Block a single number” a total. MSELECTN Blocking unwanted callers: For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 24 Base unit: MEXITN MEXITN Turning the first ring on/off To unblock a number: MUNBLOCKN a MbN: “Yes” a MSELECTN You can choose whether the first ring sounds a MEXITN when a call is received. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 25 Handset: MOFFN Base unit: MEXITN Displaying and clearing the blocked call count Handset MCALL BLOCKN MbN: “Blocked calls count” a MSELECTN R To exit, press MOFFN. MCLEARN MbN: “Yes” a MSELECTN a MOFFN For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 26: Enhanced Call Block

    If necessary, register the entry to call count the phonebook or allow name list to connect the call next time. The total number of blocked calls (up to 65,000) will be displayed. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 27 Greeting message for automated call block Handset When the unit answers a call, a greeting message is played to the caller. You can use either: – your own greeting message and pre-recorded greeting message For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 28: Telemarketing Call Block

    R If there is no response from the caller, and the user does not press any key in step 2 within 10 seconds, the unit will announce that the call will be disconnected, and disconnects the call. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 29: Phonebook

    Handset: Press MEN to move the cursor to the MSAVEN next space. Base unit: Press M N to move the cursor to MbN: “Phonebook” a MSELECTN the next space. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 30 Proceed with the operation for your unit. for. Handset: MFN a MMENUN MbN: Scroll through the phonebook if Base unit: M N a MMENUN necessary. MbN: “Erase all” a MSELECTN To search by group For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 31: Speed Dial

    Adding phone numbers to speed dial Proceed with the operation for your unit. keys Handset: MOFFN Base unit: MEXITN Handset/Base unit You can assign 1 phone number to each of the dial keys (1 to 9). For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:43...
  • Page 32: One-Touch Dial Buttons

    MEDITN a Edit the name if necessary. a MOKN a Edit the phone number if necessary. a MOKN a MSELECTN a MEXITN To erase an entry MERASEN a MbN: “Yes” a MSELECTN a MEXITN For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 33 Base unit Press the desired one-touch dial button (1 or 2), then lift the corded handset. Note: R You can dial phone numbers in the one-touch dial button while you are on a call. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 34: Programming

    Main menu: Handset: “Answering device” Base unit: “Answering device” Sub-menu 1 Sub-menu 2 Settings Code Unit Play new message – – #323 Play all message – – #324 Erase all – – #325 message For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 35 “Set date & time” Sub-menu 1 Sub-menu 2 Settings Code Unit – – #101 Date and time Memo alarm Alarm1-3 Once #720 Daily Weekly <Off> Time – <Caller ID auto> #226 – *1, *3 Manual adjustment For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 36 <Caller ID #226 – Time adjustment auto> Manual Talking caller ID – Handset: #162 (Talking Call Display) <On> Base unit: <Off> Low battery alert – #176 <Every hour> Every 3 hours Every 6 hours For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 37 – – #247 Speed dial – – #261 – – #302 Record greeting Voicemail *1, *6 – #331 Save VM access# (VM: Voicemail) Save voicemail *1, *7 access# <On> #332 VM tone detect For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 38 <B> #215 C. WTG options <Off> (Call Waiting Deluxe options) – #194 Privacy mode <Off> Registration Register handset – #130 – #131 Deregistration – – #131 Deregistration Battery saving – #150 mode <Off> For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 39 *11 If you subscribe to a Call Display service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. *12 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 40: Alarm

    Enter the desired hour and minute you wish to MSELECTN end this feature. R We recommend selecting a different ringer *: Select “AM” or “PM”. tone from the one used for outside calls. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 41: Baby Monitor

    If you enable this feature, the unit will call a sound. pre-programmed phone number when the handset detects sound. After you answer the call, you can listen in on the room where the handset is located. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 42 MbN: “On” a MSELECTN the interrupt tone sounds. – To answer the call with the handset, press MbN: Select the outside line. a MMENUN MOFFN, then press M For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 43: Other Programming

    MbN: Select the desired setting. a MSAVEN MbN: Select the handset you want to cancel. a MOFFN a MSELECTN MbN: “Yes” a MSELECTN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 44: Call Display Service

    When caller information is received and it matches a phone number stored in the phonebook, the MSAVEN stored name in the phonebook is displayed and Proceed with the operation for your unit. logged in the caller list. Handset: MOFFN For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 45: Caller List

    Drop caller2 Disconnects (drops) the 2nd You can edit a phone number in the caller list by call during a conference call. adding the long distance code “1” or removing its area code. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 46 Handset / Base unit Proceed with the operation for your unit. Handset: MCN CID Base unit: MCIDN MERASEN a MbN: “Yes” a MSELECTN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 47: Answering System

    Resetting to a pre-recorded greeting message Use this procedure to erase your greeting Handset message and use a pre-recorded one. To turn on: MMENUN#327 Handset / Base unit To turn off: MMENUN#304 MMENUN#328 For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 48: Listening To Messages

    N (STOP) Stop playback Turn answering system off MERASEN Erase currently playing message Erase currently playing message *1 If pressed within the first 5 seconds of a Erase all messages message, the previous message is played. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 49: Advanced New Message Alerting Features

    MbN: Select the desired setting. a MSAVEN MMENUN#338 Proceed with the operation for your unit. MbN: “Notification to” a MSELECTN Handset: MOFFN Base unit: MEXITN MbN: Select the desired phonebook entry. a MSAVEN a MEXITN For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 50 #9 during the call MbN: “Yes” a MSELECTN a MOFFN to turn off the new message alert by a call R The new message alert setting is turned off. feature. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 51: Remote Operation

    (page 51). Follow the voice guidance prompts as necessary or control the unit using remote commands (page 51). When finished, hang up. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 52: Answering System Settings

    You can then hang up without being charged for the call. Handset / Base unit MMENUN#211 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 53: Useful Information

    MbN: Select the desired setting. a MSAVEN number and the password as necessary. Proceed with the operation for your unit. Contact your phone service provider for the Handset: MOFFN required pause time. Base unit: MEXITN For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 54: Wall Mounting

    R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit To remove the wall mounting adaptor, push down the release levers (A). Remove the adaptor (B). For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:44...
  • Page 55: Error Messages

    R The automated call block function is in operation. Try again later. R One of the units is screening for telemarketing call. Try again later. R One of the units is recording a conversation with outside caller. Try again later. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:45...
  • Page 56: Troubleshooting

    If the working telephone does not operate properly, contact your phone service provider. The base unit beeps. R New messages have been recorded. Listen to the new messages (page 48). For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:45...
  • Page 57 R Move closer to the base unit. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:45...
  • Page 58 Caller information is displayed or R Depending on your phone service provider, the unit may display announced late. or announce the caller’s information at the 2nd ring or later. R Move closer to the base unit. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:45...
  • Page 59 R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 51). R The answering system is turned off. Turn it on (page 51). For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:45...
  • Page 60 Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service centre. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:45...
  • Page 61: Other Notices And Information (For Canada)

    TV or – Press any key. VCR. This will often reduce, or eliminate, interference. – 24 hours passed after activating the charge only mode. For assistance, visit www.panasonic.ca/english/support TGF87xC_(en)_0204_ver031.pdf 2020/02/04 9:33:45...
  • Page 62: Warranty

    The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty...
  • Page 63: Index

    Index H Handset Index Deregistration: 43 Locator: 13 3-way conference: 19 Name: 43 Registration: 43 A Additional handset: 43 Hold: 17 Alarm: 40 Answer by voice command: 21 Intercom: 22 Answering calls: 17 K Key detector: 37, 39 Answering system Key tone: 38 Call screening: 52 Line mode: 38...
  • Page 64 Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic Corporation 2020 Printed in Malaysia *PNQX9012ZA* *PNQX9012ZA* PNQX9012ZA PP0120BQ0 TGF87xC_(en)_0204_ver031.pdf...

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