Polycom RMX 1500/2000/4000 Getting Started Guide
Monitoring the Registration Status of a Conferencing Entity in the
RMX Web Client or RMX Manager Application
H-104
The Status of the SIP registration can be viewed in the appropriate
conferencing Entity list or when displaying its properties.
Conferencing Entity List
The list of conferencing entity includes an additional column - SIP
Registration, which indicates the status of its registration with the SIP
server. The following statuses are displayed:
•
Not configured - Registration with the SIP Server was not enabled in
the Conference Profile assigned to this conferencing Entity. In
Multiple Networks configuration, If one service is not configured
while others are configured and registered, the status reflects the
registration with the configured Network Services. The registration
status with each SIP Server can be viewed in the Properties - Network
Services dialog box of each conferencing entity.
•
Failed - Registration with the SIP Server failed.
This may be due to incorrect definition of the SIP server in the IP
Network Service, or the SIP server may be down, or any other reason
the affects the connection between the RMX or the SIP Server to the
network.
•
Registered - the conferencing entity is registered with the SIP Server.
•
Partially Registered - This status is available only in Multiple
Networks configuration, when the conferencing entity failed to
register to all the required Network Services (if more than one
Network Service was selected for Registration). The registration
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