Polycom RMX 1500 Administrator's Manual page 1091

Table H-5 New Active Alarms (Continued)
Alarm Code
SIP TLS: Registration transport
error
SIP TLS: Registration
handshake failure
SIP TLS: Registration server not
responding
SIP TLS: Certificate has expired
Chapter H-Setting the RMX for Integration Into Microsoft Environment
Alarm Description
This alarm indicates that the communication
with the SIP server cannot be established.
Possible causes are:
•
Incorrect IP address of the SIP server
•
The SIP server listening port is other than
the one defined in the system
•
The OCS services are stopped
Note:
Sometimes this alarm may be activated
without real cause. Resetting the MCU may
clear the alarm.
This alarm indicates a mismatch between the
security protocols of the OCS and the RMX,
preventing the Registration of the RMX to the
OCS.
This alarm is displayed when the RMX does
not receive a response from the OCS to the
registration request in the expected time
frame. Possible causes are:
• The RMX FQDN name is not defined in
the OCS pool, or is defined incorrectly.
• The time frame for the expected
response was too short and it will be
updated with the next data refresh. The
alarm may be cleared automatically the
next time the data is refreshed.
Alternatively, the OCS Pool Service can
be stopped and restarted to refresh the
data.
•
The RMX FQDN name is not defined in
the DNS server. Ping the DNS using the
RMX FQDN name to ensure that the
RMX is correctly registered to the DNS.
The current TLS certificate files have expired
and must be replaced with new files.
H-123