Troubleshooting: Wireless Functions - Lutron Electronics GRAFIK Eye QSGRJ-3P Installation And Operation Manual

Troubleshooting (continued): Wireless Functions
Symptom
Cannot associate a wireless device to a unit
Associated wireless devices do not control unit
Wireless devices operate incorrectly
Wireless devices selectively operate
Screen often prompts for wireless device
association
For additional assistance with specific wireless
devices or a RadioRA 2 system, refer to the
®
installation guide that came with the equipment.
®
(for wireless enabled units only)
Possible Causes
Unit does not support wireless functionality
Unit in incorrect wireless mode
Maximum number of devices have been
associated with unit
Wireless device has been unassigned from unit
Unit in incorrect wireless mode
Multiple devices were associated to a unit and
their settings do not match
Devices are not receiving power
Out of range
System is not configured correctly
Intended settings were not saved
Multiple devices were associated to a unit and
their settings do not match
Devices are not receiving power
Out of range
Unit left in "Enabled" (wireless mode) when not
adding devices
Remedy
Verify unit has a model number beginning with QSGRJ or
QSGRK
Change wireless mode to "Enabled" (see page 16)
Remove devices or associate with a different unit
Reassign wireless device to unit
Change to correct wireless mode (see page 16)
Verify wireless device settings are consistent
Check wireless device's wiring/battery
Verify wireless device is within range (30 feet/10 m)
Make sure wireless device settings are programmed as
indicated
Reprogram wireless device settings
Verify wireless device settings are consistent
Check wireless device's wiring/battery
Verify wireless device is within range (30 feet)
Change wireless mode to "Ignore Programming" (see page 16)
GRAFIK Eye QS Installation and Operation Guide 53
®