Troubleshooting: Wireless Functions - Lutron Electronics GRAFIK Eye QSGRN-6PCE Installation And Operation Manual

Troubleshooting (continued)
Symptom Possible Causes
Device does not respond to IR Receiver is disabled
infrared controls
Miswire or loose connection on rear IR terminal
Security lockout from Security password set incorrectly
programming mode

Troubleshooting: Wireless Functions

Symptom Possible Causes
Cannot associate a Unit does not support wireless functionality
wireless device to a unit
Unit in incorrect wireless mode
Maximum number of devices have been
associated with unit
Wireless device is out of range
Associated wireless Wireless device has been unassigned from unit
devices do not control unit
Devices are not receiving power
Unit in incorrect wireless mode
Multiple devices are associated to the unit with
contrasting settings
Wireless device is out of range
Radio Powr Savr
calibration mode
Wireless devices operate System is not configured correctly
incorrectly
Intended settings were not saved
Wireless devices selectively
Wireless devices not located correctly
operate
Info screen often prompts Unit wireless mode set to "Enabled" and nearby
for wireless device wireless systems are being programmed
association
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(for wireless enabled units only)
daylight sensors not in
TM
Solution
Enable the IR receiver
Verify rear IR terminal wiring
Call Lutron Technical Support to reset password
Solution
Verify the unit says "GRAFIK Eye QS Wireless" on the front label.
®
Change wireless mode to "Enabled"
Remove devices or associate with a different unit
Verify wireless device is in range: 30 feet (9 m) through standard construction, 60 feet (18 m)
line of sight)
Reassign wireless device to unit
Check wireless device's battery/power wiring
Change to correct wireless mode ("Ignore Programming" or "Enabled")
Verify the settings of wireless devices are consistent
Verify wireless device is in range: 9 m through standard construction, 18 m line of sight)
Follow instructions to calibrate daylight sensors
Make sure wireless device settings are programmed as desired
Reprogram wireless device settings
Follow instructions for each device to verify it is located for ideal performance
Change wireless mode to "Ignore Programming"
GRAFIK Eye QS Control Unit Installation and Operation Guide 63
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