Absent Text Message; Attendant Call Service (Cas) - Vertical SBX IP 320 Features & Operation Manual

Internet Protocol (H.450)

Absent Text Message

Absent Text Message is available within the networking connection environment.
If a Station User leaves his desk with an Absent Text Message active at the Station, an incoming
call to this Station from another Networking System will receive the absent text message
(displayed on the calling Station LCD).
Operation
When Absent Text Message is active at a Station, operation of the feature is automatic when a
call is received from a Station from another Networked System.
Condition
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Attendant Call Service (CAS)

An Attendant call from a Station on a Networked System can be routed to the Centralized
Attendant (CA) of Call Attendant Service (CAS) master system. This call will be queued when
all centralized attendants are busy, like to the normal attendant call and queuing operation.
Operation
1.
2.
3.
Conditions
•
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A text message will be displayed on the LCD of the networked calling station; the called
station still will receive the ring signal.
Assign Net DSS to the attendant (except System Attendant).
System Attendant presses ATD DND button.
Dial Attendant code at any station in the system, then the call will be routed to the Net
Attendant. The system provides Ring Back Tone to calling station and the [NET DSS]
button lights.
ICM Call is routed to Net attendant if system attendant is in ATD_DND mode.
CO Call can be routed to Net attendant only if DID/DISA destination is ATD and the ring
is not assigned to any station.
SBX IP 320 Features & Operation Guide
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