Vertical SBX IP 320 Installation Manual
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Vertical SBX IP 320 Installation Manual

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  • Page 1 SBX IP 320 Installation Guide...
  • Page 2 Vertical Communications, Inc. reserves the right to revise this publication and to make changes in con- tent without notice. © 2007 by Vertical Communications, Inc. All rights reserved. This publication contains proprietary and confidential information of Vertical Communications, Inc. The contents of this document may not be disclosed, copied or translated by third parties, in any form, or by any means known, or not now known or conceived, without prior explicit written permission from Vertical Communications, Inc.
  • Page 3 R E V I S I O N H I S T O R Y Release Date Documentation Changes Page No. 01-08 Initial Release NOTE: that this document contains information on ISDN, DCOB, and SMS. These features are currently not supported. Information pertaining to DID pertains only to SIP Trunking.

  • Page 5: Table Of Contents

    System Overview SBX IP 320 System Highlights - - - - - - - - - - - - - - - - - - - - - - - - 2-1 System Connection Diagram - - - - - - - - - - - - - - - - - - - - - - - - - 2-2...
  • Page 6 Wall Mount Wiring - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-8 Rack Mount Wiring - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-9 SBX IP 320 Installation Guide...
  • Page 7 Starting the SBX IP 320 Before Starting the SBX IP 320 - - - - - - - - - - - - - - - - - - - - - - - 6-1 Basic Programming - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-1...
  • Page 8 Modem Connection with the SBX IP 320 System - - - - - - - - 9-9 LAN Connection with the SBX IP 320 System - - - - - - - - - - 9-18 [Commands] Menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-21...

  • Page 9: Introduction

    Never push objects of any kind into this product through KSU slots or connectors as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. SBX IP 320 Installation Guide...

  • Page 10: Precautions

    Keep the system away from heating appliances and electrical noise generating devices such as florescent lamps, motors and televisions. These noise sources can interfere with the performance of the SBX IP 320 System. • This system should be kept free of dust, moisture, high temperature (more than 40 degrees) and vibration, and should not be exposed to direct sunlight.

  • Page 11: Cautions

    •The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health. •For more detailed information about disposal of your old appliances, please contact your city office, waste disposal service or the place of product purchase. SBX IP 320 Installation Guide...

  • Page 12: Manual Usage

    This document provides general information covering the hardware description and installation of the SBX IP 320 System. While every effort has been taken to ensure the accuracy of this information Vertical Communications, Inc makes no warranty of accuracy or interpretations thereof.

  • Page 13: System Overview

    Chapter 2 System Overview SBX IP 320 System Highlights Features of the SBX IP 320 System include: • Flexible architecture • Simplifying system structure • Powerful PC application via LAN, Modem, RS-232C • Stable & Enhanced voice features • Simple installation & efficient system management •...

  • Page 14: System Connection Diagram

    System Connection Diagram Chapter 2: System Overview System Connection Diagram The following Figure shows the components that make up the SBX IP 320 System: SBX IP 320 SBX IP 320 Installation Guide...

  • Page 15: System Components

    CO & Extension CO Line and DKT/SLT Interface Board (CHB308) Board Other Boards VMIU, AAFU, MODU, CMU50PR, CMU12PR can be installed CO Line & CHB308 3 CO Lines and 8 Hybrid Interface Board Extension Boards SBX IP 320 Installation Guide...

  • Page 16: Specifications

    Ring Detect Sensitivity 30Vrms @ 16-55Hz DTMF Dialing Frequency Deviation Less than +/-1.8% Signal Rise Time 5 ms Tone Duration, on time Min. 50 ms, Normally 100 ms Inter-digit Time Min. 30 ms, Normally 100 ms SBX IP 320 Installation Guide...
  • Page 17 Automatic rate negotiation VOIB LAN Interface 10 Base-T Ethernet (IEEE 802.3) Speed 10 Mbps (Auto-Negotiation) Duplex Half Duplex or Full Duplex (Auto-Negotiation) VOIP Protocol H.323 Revision 2 Voice Compression G.711/G.726/G729/G.723.1 Voice/Fax Switching T.38 Echo Cancellation G.165 SBX IP 320 Installation Guide...
  • Page 18 1/MBU External Paging Port 1/MBU External Relay Contact 2/MBU, 2/EMBU Alarm Input 1/MBU RS-232C Port 1/MBU DTMF/CPT Receiver Channels 16 chs/MBU 16 chs FSK Receiver Channels 16 chs/MBU 16 chs PFT Circuit 1/MBU, !/EMBU, 1/CHB308 SBX IP 320 Installation Guide...

  • Page 19: Ksu Installation

    • Anti-static precautions should be taken during installation. Installation Precautions The SBX IP 320 System is designed for wall mounting or a free –standing rack. Avoid installing in the following places: • In direct sunlight and hot, cold, or humid places. Temperature range = 0 to 40 •...

  • Page 20: Wiring Precautions

    Avoid wiring under carpets. • Avoid using the same power supply outlet for computers, fax machine, and other office equipment to avoid induction noise interruption when using the SBX IP 320 near other machines. • The power and battery switches must be OFF during wiring. After wiring is completed, the power switch may be turned ON.

  • Page 21: Ksu Installation

    KSU Installation Chapter 3: KSU Installation KSU Installation Unpacking Open the box and verify the items shown in the following Figure are included: SBX IP 320 Installation Guide...

  • Page 22: Ksu Exterior And Dimension

    KSU Installation Chapter 3: KSU Installation KSU Exterior and Dimension The following diagram shows the exterior and dimensions of the KSU. SBX IP 320 Installation Guide...

  • Page 23: Opening And Closing The Front Cover

    Opening and Closing the Front Cover Opening the Front Cover Open the Cord cover and turn the screws counter-clockwise to loosen as shown in the following Figure. Lift the front cover in the direction of the arrow as shown. SBX IP 320 Installation Guide...
  • Page 24 Then put the front cover down on the KSU in the direction of the arrow, as shown. Turn the screws clockwise to tighten and close the Cord Cover as shown Note: Prior to operation, the front cover of the SBX IP 320 must be closed and the screws tightened.

  • Page 25: Power Supply Unit Installation

    Before installation, ensure that the AC plug is not connected to an AC outlet. The Power Supply Unit (PSU) is pre-installed in the SBX IP 320 KSU and it is located on the left side of the KSU. and The PSU provides three DC voltage power sources to the MBU through the 7-pin connector, CN7.

  • Page 26: Frame Ground Connection

    Figure 3-2 PSU Installation (2 of 2) Frame Ground Connection It is very important that the frame of the SBX IP 320 System is grounded: Turn the grounding screw counter clockwise to loosen, as shown in Figure 3-3. Insert the grounding wire and tighten the screw.

  • Page 27: External Backup Battery Installation

    In case of power failure, the external backup batteries automatically maintain uninterrupted power for the SBX IP 320 System. The external batteries must provide 24V DC; this is generally accomplished by connecting two 12V batteries in a series arrangement as shown: Note: The cable used to connect the battery is supplied with the KSU.

  • Page 28: Ksu Mounting

    It is recommended that you use an external backup battery fuse (5A @ 250V) between the battery and the System. • Recommended battery capacity is 24V/20AH MF; the SBX IP 320 System should be able to operate more than 3 hours with batteries that are in good condition. •...
  • Page 29 KSU Installation Chapter 3: KSU Installation Figure 3-4 Mounting Template SBX IP 320 Installation Guide...
  • Page 30 KSU Installation Chapter 3: KSU Installation Figure 3-5 Wall Mounting the KSU SBX IP 320 Installation Guide...
  • Page 31 To attach the SBX IP 320 System to the rack: Attach the rack bracket to the bottom of the SBX IP 320 System as shown in Figure 3-6 and attach it to the System securely by tightening the screws clockwise.
  • Page 32 To use the SBX IP 320 System on a desk or other flat surface, use the following procedure: To attach the rubber feet to the bottom of the SBX IP 320 System as shown in Figure 3-7, first remove the sticker from the rubber feet.

  • Page 33: Expansion Ksu Installation

    Expansion KSU Installation Chapter 3: KSU Installation Expansion KSU Installation Unpacking Figure 3-8 EKSU Carton Contents SBX IP 320 Installation Guide...

  • Page 34: Connecting Expansion Ksu To Basic Ksu

    Use the link cable to connect the Basic KSU to the Expansion KSU. To secure the link cable, turn the screw clockwise to tighten and then tie the link cable with tie cable. Figure 3-9 Connecting KSUs SBX IP 320 Installation Guide...
  • Page 35 If AC power fails, the last SLT port on the EMBU will be connected to CO1 automatically. • Even though the power of EKSU is turned off while both systems(BKSU and EKSU) are working properly, the BKSU will restart automatically. SBX IP 320 Installation Guide...

  • Page 36: Expansion Ksu Mounting

    Install 3 anchor plugs in the wall using the mounting template included for accurate placement (Figure 3.3.3.1A). The KSU can be mounted either vertically or horizontally. Screw the included 3 screws into the 3 anchor plugs. Figure 3-11EKSU Mounting Template SBX IP 320 Installation Guide...
  • Page 37 Expansion KSU Installation Chapter 3: KSU Installation Hook the Expansion KSU onto the installed screws, making sure that the system slides down securely (Figure 3-12.) Figure 3-12 EKSU Wall Mounting SBX IP 320 Installation Guide...
  • Page 38 It is recommended that you install the Expansion system very close to the Basic System. Attach the rack bracket to the bottom of the SBX IP 320 system as shown in Figure 3-13, and securely attach it to the system by tightening the screws clockwise.
  • Page 39 Expansion KSU Installation Chapter 3: KSU Installation To attach the SBX IP 320 System to the rack, affix the bracket with the 4 screws provided (Figure 3-14). Figure 3-14 EKSU Rack Mounting SBX IP 320 Installation Guide...
  • Page 40 Expansion KSU Installation Chapter 3: KSU Installation SBX IP 320 Installation Guide...

  • Page 41: Board Installation

    Hold the board as shown in #2 of the diagram and carefully insert the board in the direction of the arrow so that the board securely engages with the connector (CN2) on the main board (#3). Figure 4-1 Board Installation SBX IP 320 Installation Guide...

  • Page 42: Main Board Unit

    Note: If AC power fails, the last SLT port on the MBU will be connected to CO1 automatically. The MBU is installed in the KSU and it provides various kinds of connectors and RJ11 modular jacks for the connection of peripheral boards and miscellaneous functions (refer to Figure and Table). SBX IP 320 Installation Guide...
  • Page 43 PSU Connection (+5V, -5V, +30V) 7 pins RS-232C Port Connection 9 pins 3 CO Lines Connection 3 arrays MJ2-1 1 DKT or Alarm Sensor 8 arrays MJ2-2-8 7 DKTs or 7 SLTs Connection CN13 External Relay Contact 4 pins SBX IP 320 Installation Guide...

  • Page 44: Modular Jack (Mj1 - Mj3) Pin Assignment

    Table 4-1 MBU1 - 1, 2, 3 CONNECTOR PIN NUMBER SIGNAL NAME 1, 2 3, 4 CO-T, CO-R 5, 6 MBU MJ2 (Extension) Table 4-2 MBU MJ2 - 1 (DKT Only) CONNECTOR PIN NUMBER SIGNAL NAME DKT-T 3, 4 Alarm_Detection DKT-R SBX IP 320 Installation Guide...
  • Page 45 TIP, RING 5, 6 CN13 Pin Assignment (Relay Contact) Table 4-6 CN13 CONNECTOR SIGNAL NAME Relay 1 - pin 1 Relay 1 - pin 2 Relay 2 - pin 1 Relay 2 - pin 2 SBX IP 320 Installation Guide...

  • Page 46: Switch, Led, And Connector

    Dispose of used batteries according to manufacturer instructions and/or local government regulations. • The 4th pole of SW1 should be OFF to protect the features being programmed in Admin programming after the System power up and initialization. SBX IP 320 Installation Guide...

  • Page 47: Expansion Main Board Unit (Embu/Ntb412)

    Master Clock Generation circuit ⇔ • PFT circuit [CO1 the last SLT port (STA8)] • PCM Voice Processing circuit with ACT2 (ASIC, voice switching including DSP) device for PCM tone generation and PCM gain control. SBX IP 320 Installation Guide...
  • Page 48 If AC power fails, the last SLT port on the EMBU will be connected to CO1 automatically. • Even though the EKSU power is turned off while both systems (BKSU and EKSU) are working properly, the BKSU will restart automatically. SBX IP 320 Installation Guide...
  • Page 49 KSU Connection from BKSU with Link cable 50 Pins CO and Extention Board (CHB308) installation 50 Pins CN13 External Relay contact 4 Pins PSU connection 7 Pins 3 CO connection 3 Arrays 8 DKTs or 8 SLTs connection 8 Arrays SBX IP 320 Installation Guide...

  • Page 50: Modular Jack (Mj1 - Mj3) Pin Assignment

    Note: When installing DKT or SLT on Hybrid Ports, (MJ2 -2,3,4,5,6,7,8), keep the above pin assignment. Otherwise the DKT or SLT will not operate normally. Table 4-14 Terminal DKT CONNECTOR PIN NUMBER SIGNAL NAME RING 3, 4 Reserved SBX IP 320 Installation Guide...

  • Page 51: Installation Of The Co Line & Extension Board

    It also provides 8 Hybrid (8 DKTs or 8 SLT interfaces) ports, and can detect FSK signal for incoming Caller ID, DTMF signal for incoming caller ID, call progress tone. It also provides three on-hook connection paths for CID/SMS. SBX IP 320 Installation Guide...
  • Page 52 PIN NUMBER SIGNAL NAME 1, 2 3, 4 CO-T, CO-R 5, 6 Table 4-18 CHB308 MJ2 - 1, 2, 3, 4, 5, 6, 7, 8 CONNECTOR PIN NUMBER SIGNAL NAME DKT-T 3, 4 SLT-T, SLT-R DKT-R SBX IP 320 Installation Guide...

  • Page 53: Voib (Voice Over Internet Protocol Board (4Ch)/Ntb422)

    ITEM SPECIFICATION LAN Interface 10 Base-T Ethernet (IEEE 802.3) Speed 10 Mbps (Auto-Negotiation) Duplex Half Duplex or Full Duplex (Auto-Negotiation) VoIP Protocol H.323 Revision 2 Voice Compression G.711/G.726/G.729/ G.723.1 Voice/Fax Switching T.38 Echo Cancellation G.165 SBX IP 320 Installation Guide...
  • Page 54 VOIB DSP operation status LED (ON: Normal, OFF: Fail) LED11 DSP HINT interrupt LED (ON: Active, OFF: Idle) MJ1-LD2 (yellow) Speed Status LED (OFF: 10Mbps) MJ1-LD1 (green/orange) Link Status LED (ON: Link, Toggle: Data Transfer) SBX IP 320 Installation Guide...
  • Page 55 Transmit Data Transmit Data Receive Data Receive Data Note: 10BASE-T runs on Category 3 UTP or higher. VOIU (Internet protocol unit (4ch)/NTB423) The VOIU can be installed on the VOIB and it provides four VoIP channels. SBX IP 320 Installation Guide...

  • Page 56: Other Board Installations

    Max Number of User Voice Messages Note: User greetings are stored in N and Flash memory and will not be lost by System power OFF or reset. MBU SW1-4 and SW2 control the protection of recorded messages. SBX IP 320 Installation Guide...

  • Page 57: Modem Function Unit (Modu/Ntb413)

    MODU should be installed on the MODU connectors (CN4) of the MBU, and provides an analog modem connection. It supports Bell, ITU-T, V.34, V.32BIS, V.90 Protocol at a speed rate of 300bps up to 33Kbps, and automatic rate negotiation. SBX IP 320 Installation Guide...
  • Page 58 Other Board Installations Chapter 4: Board Installation SBX IP 320 Installation Guide...

  • Page 59: Terminal Connection And Wiring Method

    Chapter 5 Terminal Connection And Wiring Method Terminal and Doorbox Models MODEL DESCRIPTION 7208D 8-button digital telephone 7224D 24-button digital telephone 48-button DSS Console 2-port digital Doorbox 7208D SBX IP 320 Installation Guide...

  • Page 60: Terminal And Doorbox Models

    Terminal and Doorbox Models Chapter 5: Terminal Connection And Wiring Method 7224D Doorbox SBX IP 320 Installation Guide...

  • Page 61: Terminal Cabling Distance

    Terminal Cabling Distance Chapter 5: Terminal Connection And Wiring Method Terminal Cabling Distance SBX IP 320 Installation Guide...

  • Page 62: Basic Terminal Connection

    DKT-T 3, 4 Reserved DKT-R The following illustrates how to connect the SLT to your System: Table 5-2 SLT Connection Pin Assignment CONNECTOR PIN NUMBER SIGNAL NAME 1, 2 3, 4 TIP, RING 5, 6 SBX IP 320 Installation Guide...

  • Page 63: Doorbox

    The Doorbox is an intercom unit that can be installed at the entrance to a building. By pressing a CALL button, a visitor will be able to communicate with a person inside the building who has a keyset with a “call coverage” flexible button associated with the Doorbox. Installation SBX IP 320 Installation Guide...
  • Page 64 SPEAKER button for speakerphone operation. • Call TO the Doorbox The keyset user can go off-hook and press a flexible button that is preprogrammed Doorbox with the station number, or dial the number. SBX IP 320 Installation Guide...

  • Page 65: Connecting Additional Terminals

    The MBU accommodates one external music port through a PJ1 (RED) audio jack. Relay Contacts The MBU/EMBU provides 2 relay contacts that are used for loud bell or general purpose through pin No. 1-4 of CN13. SBX IP 320 Installation Guide...

  • Page 66: External Paging Port Wiring

    Tie all the cables and the Power cord (if desired) through the tie slot at the bottom-right side of the KSUs using the tie cable provided. Close the cover of the KSUs and close the cord cover. SBX IP 320 Installation Guide...

  • Page 67: Rack Mount Wiring

    Ensure the BKSU and EKSU have been installed correctly. Connect cables to the CO/STA port and the MOH/RS-232C ports as shown in Figure 5-2. Connect the Power cord and the Battery cable. Remove plastic filter pieces. SBX IP 320 Installation Guide...
  • Page 68 Tie all the cables and the Power cord (if desired) through the tie slot at the bottom-right side of the KSUs using the tie cable provided. Close the cover of the KSUs and close the cord cover. Figure 5-2 Rack Mount Wiring SBX IP 320 Installation Guide...

  • Page 69: Starting The Sbx Ip 320

    Set the 4th pole (SW1) of the MBU to OFF when the System operates normally, to protect programmed features after System power-up and initialization. Basic Programming The SBX IP 320 System can be programmed to meet an individual customer's needs. There are two ways to perform Admin Programming: •...

  • Page 70: Basic Programming

    Basic Programming Chapter 6: Starting the SBX IP 320 When in programming mode, Station 100 does not operate as a normal telephone, but instead works as a programming instrument with all of the buttons redefined. The keys of the dial pad are used to enter the various data fields to enter numerical information: •...
  • Page 71 Basic Programming Chapter 6: Starting the SBX IP 320 IP7224D Keyset - Basic Features Handset Used for handset call. Headphone When using a headphone, this button toggles the headphone state. Speaker Device used to listen to a caller in a handsfree mode when in speaker mode.

  • Page 72: Entering The Programming Mode

    Basic Programming Chapter 6: Starting the SBX IP 320 Entering the Programming Mode To enter programming mode, perform the following Steps: Lift the Handset or press the speaker button on the Admin station. ICM dial tone will sound. Press the [TRANS/PGM] button and dial * #. A confirmation tone will sound.

  • Page 73: Pre-Programming

    United States]. Press the [HOLD/SAVE] button to accept the change. Now Reset the SBX IP 320 to initialize the Database for Nation. Set the 4th pole (SW1) of the MBU OFF when the System operates normally, to protect programmed features.
  • Page 74 Basic Programming Chapter 6: Starting the SBX IP 320 NATION CODE TABLE Nation Code Nation Code Nation Code Argentina Greece Nigeria Australia Guam Norway Bahrain Guatemala Oman Bangladesh Guyana P.N.G. Belgium Haiti Pakistan Bolivia Honduras Panama Brazil Hong Kong Paraguay...
  • Page 75 When registering a board, if the 4th pole (SW1) of the MBU is on, the board is automatically registered. While using the SBX IP 320 System, in case of adding some boards, if passively assigning those, you can use them. When the 4th pole (SW1) of the MBU is on and board is automatically registered, you must place the 4th pole (SW1) of the MBU off and perform a system reset.
  • Page 76 Basic Programming Chapter 6: Starting the SBX IP 320 Figure 6-1 Slot Locations Logical Slot Assignment (PGM 103) If assignment of each board is end, it is automatically registered by slot number order. You can reassign the slot order of each CO Line or extension line as appropriate to your circumstance.
  • Page 77 Basic Programming Chapter 6: Starting the SBX IP 320 STA Board Press the [TRANS/PGM] button + PGM number (103). Press the [FLEX 2] button. Enter logical slot number (STA board slot: 01-04). Press the [HOLD/SAVE] button to accept change. VMIU Board Press the [TRANS/PGM] button + PGM number (103).
  • Page 78 Basic Programming Chapter 6: Starting the SBX IP 320 Flexible Numbering Plan (PGM 105) To set the Flexible Numbering Plan, perform the following steps: Press the [TRANS/PGM] button + 105. Enter the Station Range (dial the Start and End numbers as described in the Table).
  • Page 79 Basic Programming Chapter 6: Starting the SBX IP 320 Flexible Numbering Plan (PGM 106-107, & 109) To program Flexible Numbering using PGM 106, perform the following steps: Press the [TRANS/PGM] button + 106. Enter the desired code (refer to the following Table).
  • Page 80 Basic Programming Chapter 6: Starting the SBX IP 320 To program Flexible numbering using PGM 107, perform the following Steps: Press the [TRANS/PGM] button + 107. Enter the desired code (refer to the following Table). Press the [HOLD/SAVE] button to accept changes.
  • Page 81 Basic Programming Chapter 6: Starting the SBX IP 320 To program Flexible numbering using PGM 109, perform the following steps: Press the [TRANS/PGM] button + 109. Enter the desired code (refer to Table). Press the [HOLD/SAVE] button to accept changes.
  • Page 82 Basic Programming Chapter 6: Starting the SBX IP 320 System IP Setup (PGM 108) To set up IP functionality, perform the following. Use the # key to skip to the next menu item, as needed: IP Name Press the [TRANS/PGM] button + 108.
  • Page 83 Basic Programming Chapter 6: Starting the SBX IP 320 CLI IP Address Press the [TRANS/PGM] button + 108. Press the FLEX 3 Button. Enter the CLI IP Address (12 digits). Press the [HOLD/SAVE] button to accept changes. Gateway Address Press the [TRANS/PGM] button + 108.
  • Page 84 Basic Programming Chapter 6: Starting the SBX IP 320 SBX IP 320 Installation Guide...

  • Page 85: Using Database Upload/Download

    PC Modem : General analog dial-up modem (only for upgrading through an analog phone line) Connection Method with SBX IP 320 To use the DB Up/Down SBX IP 320 software needed to transfer system data, you will need to select one of the following connection methods: Serial Connection SBX IP 320 MBU S/W can be updated through RS-232C interface in a PC.

  • Page 86: Sbxip 320 Mpb S/W Version Compatibility

    Choosing Up/Download and Connection Type To upload the database file in your PC to the SBX IP 320 system, you must choose Upload To SBX IP 320. To download the SBX IP 320 MPB’s database from the SBX IP 320 to your PC, you must choose Download From SBX IP 320.

  • Page 87: User Information Dialog

    Chapter 7: Using Database Upload/Download You have to select which system you are connecting to. DB Up/Down SBX IP 320 is available through TCP, Modem and Serial connection. Please choose the desired connection type. User will see a short dialog showing the requirements for the selected connection type.
  • Page 88 Database File -- The database file to be uploaded/downloaded. • Check Button -- Check this button if you want to reset the SBX IP 320 system after uploading DB successfully. It is strongly recommended that after you upload any type of DB, that you reset the SBX IP 320 system.
  • Page 89 Database File -- The database file to be uploaded/downloaded. • Check Button -- Check this button if you want to reset the SBX IP 320 system after uploading DB successfully. It is strongly recommended that after you upload any type of DB, that you reset the SBX IP 320 system.
  • Page 90 Note: The transferring baud rate in the PC and the baud rate of the Modem port (COM Port 3) in the SBX IP 320 system must be identical. You can program the SBX IP 320 system baud rate in PGM174. Using 9600 bps is recommended. 2400bps is available but slow. 19200bps is also available but somewhat unstable.

  • Page 91: Starting Database File Upload/Download

    Starting Database File Upload/Download After setting the detailed configuration for the selected connection type, you are ready to start the SBX IP 320 DB Upload/Download. You have the following choices: Start.: Database transfer process will start. Back: Go to the previous step.

  • Page 92: Transferring Process

    You can start another upload/download by selecting the Yes button. Note: It is strongly recommended that after you upload any type of DB, that you reset the SBX IP 320 system. SBX IP 320 Installation Guide...

  • Page 93: Software Upgrade

    Software Upgrade General Description SBX IP 320 S/W Upgrade is a PC-based Window S/W to update SBX IP 320 MBU S/W by the transferred ROM file instead of replacing the whole ROM. Three connection types are available (TCP, Serial, or MODEM connection). It is up to the user which connection method to use.

  • Page 94: Sbx Ip 320 Mpb S/W Version Compatibility

    The available SBX IP 320 MPB S/W version is C.7Aa or later. Installation Software Upgrade SBX IP 320 is distributed with PC Admin for SBX IP 320. Refer to the installation of PC Admin for SBX IP 320. File Component in your Execution Directory If you use a default installation, the "execution directory"...

  • Page 95: User Information Dialog

    Up/Download by Serial Connection Enter the following entries for Serial connection: • Serial Port -- Serial port No. in PC connected to SBX IP 320 COM port. • Admin Password -- If the SBX IP 320 requires a password to update MBU S/W.
  • Page 96 Baud Rate -- Choose the transferring baud rate. (see Note) Note: The transferring baud rate in PC and the baud rate of COM port in SBX IP 320 system must be identical. You can program the SBX IP 320 system baud rate in PGM 174.
  • Page 97 Note: The transferring baud rate in PC and the baud rate of Modem port (COM Port 3) in SBX IP 320 system must be identical. You can program SBX IP 320 system baud rate in PGM 174. Using 9600 bps is recommended (2400bps is available but slow. 19200bps is also available but a little unstable).

  • Page 98: Starting S/W Upgrade

    Starting S/W Upgrade After setting the detailed configuration for the selected connection type, now you are ready to start the SBX IP 320 S/W Upgrade. The user has the following choices: Start.: S/W transfer process will start. Back: Go to the previous step.

  • Page 99: Transferring Process

    SBX IP 320 system has just started software upgrading internally. Every keyset stops operating. You must not reset the SBX IP 320 system until it will be automatically reset and run again. This will take a few minutes. (You can check whether the upgrading is in proceeding or not in SBX IP 320 system's MPB lamp flushing.)
  • Page 100 Starting S/W Upgrade Chapter 8: Software Upgrade SBX IP 320 Installation Guide...

  • Page 101: Remote Diagnostics

    The SBX IP 320 Remote Diagnostic Tool is a MS-Windows application program that may be used with PC Admin program. This program is for diagnosing problems of the SBX IP 320 system and also maintaining the system from a remote site. This program can send and receive...

  • Page 102: Hardware Configuration

    One connector should be a 9-pin female connector that is to be connected to the SBX IP 320, and the other one should fit the serial port of the PC. There are three required lines that must be connected for the communication between the PC and the SBX IP 320 system: Ground-Ground, Transmit-Transmit, and Receive-Receive.

  • Page 103: Important Notes For Users

    If [GSXD Test] command is executed on the system that does not use GSXD chipset, the result of [GSXD Test] shows a message that indicates this condition. • To log-on to the SBX IP 320 system again after log-out from the SBX IP 320, click the [Enter] button in the [Input Box Bar]. •...

  • Page 104: Full Screen Layout

    [File] Menu Chapter 9: Remote Diagnostics Full Screen Layout [File] Menu [File] menu includes [Open], [Save], [Save As], [Print], [Print Preview], [Print Setup], and [Recent Files] that are file related operations. SBX IP 320 Installation Guide...

  • Page 105: [Open] Sub-Menu

    The dialog is closed, and the contents of the file is displayed in the [Data Display Area]. [Capture On] Sub-menu Select the [Capture On] sub-menu in the [File] menu. => [Save As Dialog]appears. Enter different file name. Click [OK] button. [Capture Off] Sub-menu Select [Capture Off] sub-menu in [File] menu. SBX IP 320 Installation Guide...

  • Page 106: [Connection] Menu

    In normal conditions, the cable length is limited to 15 meters. In better conditions, a 30-meter cable can be used. • If the SBX IP 320 system is connected to the serial port on the MPB, select one of the transmission rates - 2400bps, 4800bps, or 9600bps. SBX IP 320 Installation Guide...
  • Page 107 Configuration Dialog] appears. Enter setting values. [Port] : Select connection port to be connected to the SBX IP 320. [Baud Rate] : Select one of 2400bps, 4800bps, 9600bps. Selected [Baud Rate] must be same as that of the SBX IP 320.
  • Page 108 Click the [OK] button. [Serial Port Connect] Sub-menu [Serial Port Connect] connects the serial port of the PC and the SBX IP 320 system with the setting values from [Serial Port Configure]. If the connection fails, an error message shows to indicate that another program is using the serial port or the port does not exist.

  • Page 109: Modem Connection With The Sbx Ip 320 System

    Modem Connection with the SBX IP 320 System For the modem connection between the PC and the SBX IP 320 system, an internal or external modem is needed for the PC. Before executing this program, a modem should be installed in the PC.
  • Page 110 • [Select Active Device]: Select a modem that is to be used for modem connection with the SBX IP 320 system. The setting value is stored, and is restored and used when this program is executed the next time. •...
  • Page 111 When the modem connection is established, you cannot select this menu. The menu item is disabled in that case. Procedure: Select the [Modem Connect] sub-menu in the [Connection] menu. => [Phone Number Dialog] appears. -or- Use the icon in the toolbar to execute the same command. SBX IP 320 Installation Guide...
  • Page 112 The [Phone Book] is used for entering / storing phone numbers and making a modem call to a destination. Procedure: To open the [Phone Book], click the [Modem Connect] sub-menu. To close the [Phone Book], click the [Quit] button. SBX IP 320 Installation Guide...
  • Page 113 In the [Phone Number List Box], select a phone number item to be modified by clicking the [Name] of the item. After a selection is made, click the [Modify] button. => the [Edit Phone Number Dialog] appears. SBX IP 320 Installation Guide...
  • Page 114 • For the stable use of the [Phone Number Dialog], it is recommended to keep less than 1000 phone numbers. However, this program does not check and limit the number of phone numbers. SBX IP 320 Installation Guide...
  • Page 115 [Call Information Message Box], the modem call is started. Click the [Cancel] button to cancel the modem call. If the [Cancel] button is clicked in [Speed Call Dialog], the modem call is canceled. SBX IP 320 Installation Guide...
  • Page 116 This indicates that dialing should proceed only after a dial tone has been detected. • This indicates that dialing the billing information is to wait for a "billing signal" (such as a credit card prompt tone). SBX IP 320 Installation Guide...
  • Page 117 Instead, the program shows a message box if there is no answer after sending a command to the SBX IP 320 system. If a modem connection is not established after a period of time that was set in [Modem Configure] as a time-out value, the program gives up making a modem connection and shows a message box to notify of this.

  • Page 118: Lan Connection With The Sbx Ip 320 System

    TCP/IP is not possible. • If you want to connect the SBX IP 320 system that is used in a remote site, you may need help from the network administrator, because many sites use a firewall/NAT/PAT in their router.
  • Page 119 Configuration Dialog] appears. Enter the destination IP address. Click the [OK] button. [LAN Connect] Sub-menu [LAN Connect] connects the PC and SBX IP 320 system with the IP address setting from [LAN Configure]. Conditions: • If the connection fails, an error message appears. It means that the IP address is not valid or the SBX IP 320 system does not have an IP address or there are some errors.
  • Page 120 Use the icon in the toolbar to execute the same command. LAN Disconnect] Sub-menu [LAN Disconnect] disconnects the LAN connection between PC and SBX IP 320. Conditions: • If the LAN connection is already disconnected, the menu and the toolbar for LAN disconnection cannot be selected.

  • Page 121: [Commands] Menu

    [Commands] Menu This program can send commands to the SBX IP 320 system to get diagnostic results while a connection is established. This program reads command configuration from the [CmdConf.txt] file that is installed with the executable file, and uses the data for [Menu], [Command Bar], and [Input Box Bar].

  • Page 122: Executing Commands

    The following is a description of how to execute commands. * This program does not check the validity of the command argument that is needed for some commands, and error handling is done in the SBX IP 320 system. Using [Commands] Menu The [Commands] menu includes all the commands from the [CmdConf.txt] file.
  • Page 123 40 characters. Click the [Enter] button to send the command input in [SBX IP 320 Command Edit Box] to the SBX IP 320 system. Or, you can press the [Enter Key] on the keyboard to send the command.

  • Page 124: Functions Of Commands

    [Commands] Menu Chapter 9: Remote Diagnostics Functions of Commands Commands provided by the SBX IP 320 system are: [Monitor Commands] are available when you log on with "jennie" as the password. - Help menu t b xx - Set Board Trace...
  • Page 125 - Remote System Reset setsw [oos|nor] ## - Set Service Switch ta [all][period][atd][callsum]……- Traffic Analysis - Display Time-slot Assigment - S/W Upgrade vc [s][u][a]… - VMIB Annc/Usr Greeting Clear ws ? - WTIB Statistics - Exit Command SBX IP 320 Installation Guide...
  • Page 126 Monitor - Set Board Trace Sets trace for board in slot xx. For setting trace for board in slot 7: mon>t b 07 Monitor - Delete Trace Info Deletes all current trace commands and revert to idle condition. SBX IP 320 Installation Guide...
  • Page 127 If you omit one of the two address ranges, memories are dumped beginning at the address specified until pressing Ctrl+C. Monitor - Modify Memory This command modifies memory beginning at the address until pressing Ctrl+C. SBX IP 320 Installation Guide...
  • Page 128 [Commands] Menu Chapter 9: Remote Diagnostics Monitor - COL Status This command is used to show the status of a CO line connected to the SBX IP 320 system. Conditions: • This command can be executed when this program is connected to the SBX IP 320 system.
  • Page 129 2 2 7 4 5 c 0 0 0 0 0 0 f f f f 0 0 ff f f f f f f ff 0 0 0 0 0 0 Monitor - STA Status This command is used to show the status of a station connected to the SBX IP 320 system. Conditions: •...
  • Page 130 [Command Bar] button. -or- Input "s #" (# : Port Number) in the [SBX IP 320 Command Edit Box] and then click the [Enter] button, or select [Station Status] in the [Remote Command Combo Box] and then click the [Execute] button.
  • Page 131 Select the [Log Out] sub-menu in the [Commands] menu, or click the [Log Out] [Command Bar] button. -or- Input "x" in the [SBX IP 320 Command Edit Box] and then click the [Enter] button, or select [Log Out] in the [Remote Command Combo Box] and then click the [Execute] button.
  • Page 132 Select the [Board Configuration] sub-menu in the [Commands] menu, or click [Board Configuration] [Command Bar] button. -or- Input "bc" in the [SBX IP 320 Command Edit Box] and then click the [Enter] button, or select [Board Configuration] in the [Remote Command Combo Box] and then click the [Execute] button.
  • Page 133 - tt : Today Total - yt : Yesterday Total - lh : Last Hour - yp : Yesterday Peak - tp : Today Peak Maintenance - Display Time-slot Assignment(s) Displays time-slot assignment. Maintenance - S/W Upgrade(up) Upgrades software. SBX IP 320 Installation Guide...
  • Page 134 This command is used to log-out of the SBX IP 320 system. Conditions: • This command can be executed when this program is connected to the SBX IP 320 system. Procedure: Select the [Log Out] sub-menu in the [Commands] menu, or click the [Log Out] [Command Bar] button.
  • Page 135 Select the [Help Message] sub-menu in the [Commands] menu, or click the [Help Message] [Command Bar] button. -or- Input "?" in the [SBX IP 320 Command Edit Box] and then click the [Enter] button, or select [Help Message] in the [Remote Command Combo Box] and then click the [Execute] button.
  • Page 136 You don't have to uninstall the station even if the number of stations exceeds the RGU capacity. Diagnostic - HDLC Status(de hs) Shows HDLC status. Diagnostic - Reset Information(dr ri) Shows reset information. SBX IP 320 Installation Guide...

  • Page 137: [View] Menu

    [Input Box Bar], and for clearing [Data Display Area] and starting a new document. [Toolbar] Sub-menu The [Toolbar] sub-menu operates as a toggle. A check mark is shown when the toolbar is shown on the screen. SBX IP 320 Installation Guide...

  • Page 138: [Command Bar] Sub-Menu

    Select [Clear New] sub-menu in [View] Menu. -or- Use the icon in the toolbar to execute the same command. All the data displayed in [Data Display Area] are erased and a new document is started. SBX IP 320 Installation Guide...

  • Page 139: [Help] Menu

    Select the [About SBX Remote Diagnostic Tool] sub-menu in the [Help] menu. -or- Use the icon in the toolbar to execute the same command. The [About SBX Remote Diagnostic Tool Dialog] displays. Click the [OK] button and the [About SBX Remote Diagnostic Tool Dialog] disappears. SBX IP 320 Installation Guide...

  • Page 140: [Data Display Area]

    Data Display Functions If the data to be displayed exceeds the size of the [Data Display Area], a vertical scroll bar appears to enable scrolling in the [Data Display Area]. A horizontal scroll bar is always displayed even though the width of the displayed data does not exceed the size of the [Data Display Area].

  • Page 141: Automatic Data Storing Functions

    If the performance of the PC is not good enough, some scrolled data may not have complete forms. If this happens, scroll in the [Data Display Area] by using the scroll bar to refresh the area. SBX IP 320 Installation Guide...
  • Page 142 [Data Display Area] Chapter 9: Remote Diagnostics SBX IP 320 Installation Guide...

  • Page 143: Troubleshooting

    Turn on the Basic KSU after turning on the Expansion KSU. Then press the Reset EXPANSION KSU button. DOES NOT OPERATE Link cable connection Check the link cable to verify the connection and its working condition. SBX IP 320 Installation Guide...
  • Page 144 NOISE ON the amplifier. EXTERNAL MOH Excessive input level from the Decrease the output level of the external AND PAGING external music source music source by using the volume control PORT on the music source. SBX IP 320 Installation Guide...

  • Page 145: Index

    Additional Terminal Connections Alarm Detection Wiring Desktop Mounting 3-14 Disposal of Old Appliances Basic Programming DKT Programming Terminal Connection Before Starting the SBX IP 320 BKSU/EKSU Cable Wiring EKSU Rack Mount Wiring Rack Mounting 3-20 Wall Mount Wiring Wall Mounting...
  • Page 146 3-1, 3-3 Mounting 3-10 Rack Mounting 3-13 Relay Contacts - MBU/EMBU Remote Diagnostics Logical Slot Assignment (PGM 103) Commands Menu 9-21 Connection Menu Data Display Area 9-40 File Menu Full Screen Layout Main Board Unit SBX IP 320 Installation Guide...
  • Page 147 3-10 Important Notes for Users Wiring Precautions Uninstalling Software View Menu 9-37 Resetting the System Safety Installation Instructions Requirements SBX IP 320 System Highlights Specifications System Connection Diagram IP Setup (PGM 108) 6-14 Terminal Cabling Distance Troubleshooting 10-1 VOIB (Voice over Internet protocol Board...
  • Page 148 Index IND-4 SBX IP 320 Installation Guide...

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