Page 1
SBX IP 320 – 4008 Digital Telephone End User Training SEU-4008...
Page 2
Module Attachments This module has documents attached for your reference. To download the attachment(s): Click the open sidebar button Click the paperclip icon button Click attachment(s) to download to your PC...
Page 3
Objectives SBX IP 320 4024 Digital Telephone: • Know your phone • Make & receive calls • Phone Features • Voicemail...
Page 4
Knowing Your Phone User friendly Easy to Operate Wall mountable 4008 - 8 Button Phone...
Page 10
How to Dial For an internal or intercom call… • Pick up your handset • Press the speakerphone button • Dial the station number, for example extension 103 The phone will ring… it’s that easy!
Page 11
How to Dial To dial an outside number, you will need to 9 1 5 0 2 first dial a dialing service number Usually, this is the number “9” for an outside line. However, it may be different so you should check with your administrator •...
Page 13
Making & Receiving Calls REVIEW • To dial just pick up the phone or hit the speakerphone button • To call an internal user, just dial their extension • To call an external user, dial 9 (or whatever dialing service you use) and the number •...
Page 14
Features and Functions –Flexible buttons –Call Waiting –Group Pickup –Redial –Call Pickup –Speed Dial...
Page 15
Flexible Buttons Flexible Buttons used with flexible features...
Page 16
Flexible Button Programming 1. Press the [TRANS/PGM] button. 2. Press the flexible button to be programmed. 3. Enter the desired feature code from the Numbering Plan Code table in the SBX IP 320 User Guide. 4. Press the [HOLD/SAVE] button to save.
Page 17
Flexible Button Programming 1. Press the [TRANS/PGM] button. 2. Press the flexible button to be programmed. 3. Enter the Conference feature code, 91. 4. Press the [HOLD/SAVE] button to save.
Page 18
Conferencing 1. While on an internal or external call, press the Conference flexible button 2. You will receive dial tone, make a second call 3. Press the Conference button twice to establish the conference call between all parties...
Page 19
Call Waiting After receiving a “station busy” tone, 1. Dial * 2. A Camp-on tone sounds at the called station 3. When the called party answers, talk, or hang up to transfer another call to the called party...
Page 20
Group Pick up When an unattended phone rings in your area (group), 1. Lift the handset 2. Dial 566 3. You will be connected automatically to the caller Note: You must be in the same pick-up group.
Page 21
Call Pickup Re-direct an Incoming Call When you hear another phone ringing in your area, 1. Lift the handset or press the [SPEAKER] button 2. Dial 7 3. Then dial the extension number of the ringing station 4. You will be automatically connected to the caller Retrieve an Outside Call on Hold 1.
Page 22
Redial To dial the last number called, 1. Lift the handset or press the [SPEAKER] button 2. Dial 552 , or, [SPEED] button + * + [HOLD/SAVE] button...
Page 23
Speed Dial Station Speed Dial Numbers – Storing 1. Press the [TRANS/PGM] and [SPEED] button. 2. Dial the speed bin number (range = 000-099). 3. Dial the speed dial number you wish to store. 4. Press the [HOLD/SAVE] button. 5. Enter the name associated to the number. 6.
Page 24
Speed Dial Station Speed Dial Numbers – Using 1. Press the [SPEED] button 2. Dial the desired speed dial bin number...
Page 26
Voicemail Options To record a personal greeting: 1. Press the [TRANS/PGM] button and dial "61". 2. Press # to start recording. To forward my phone to voice mail: 1. Press the [SPEAKER] button 2. Press the [DND] button 3. Dial the type of forwarding you want: 1 = Unconditional 2 = Busy 3 = No Answer...
Page 27
Voicemail Options Retrieving Voice Mail Messages 1. Press the message waiting button, or, 2. Lift the handset and dial 557 3. The message number prompt and the first voice message is played 4. To delete the current voice message and hear the next message, dial #1 -or- To save the current voice message and hear the next message,...
Page 28
Summary • Know your phone • Make & receive calls • Phone Features • Voicemail...
Page 29
End of Module This concludes the SBX IP 320 4008 Digital Phone End User Training Thanks for your participation!