Linked Stations; Executive/Secretary Pairs - Vertical SBX IP 320 Features & Operation Manual

Linked Stations

Linked Stations

Executive/Secretary Pairs

Stations in the system can be assigned as Executive and Secretary pairs. When an Executive
station is busy or in DND, intercom calls and transfer calls are automatically routed to the
designated secretary. The maximum number of Executive/Secretary pairs is 6.
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Operation
To activate Executive/Secretary Transfer from the Executive's DKTU:
Conditions
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If the executive station is idle, the executive station will receive the ring of the CO call.
If the executive station is busy or in DND, the designated secretary station will receive
the ring of the CO call.
Press the [DND/FOR] button.
A Secretary can pass a call to the Executive when in DND state by using the camp-on
feature. One Executive can have multiple Secretaries within the maximum pairs, and one
secretary can be assigned to multiple executives within the maximum pairs.
When the executive is in DND, the secretary can transfer a CO line call or make a
camp-on.
It is possible to make a chain to assign Executive/Secretary pairs. This means that a
Secretary may be an Executive of another Executive/Secretary pair. If an Executive and
the Secretary which has own Secretary are busy, a call will be forwarded to the second
Secretary of Executive/Secretary chain (it cannot be a loop chain).
If an Executive has multiple secretaries and the first secretary is busy, a call will be
forwarded to the next Secretary.
If an Executive has multiple secretaries, a secretary can forward a call to another
secretary. The secretary cannot forward a call to the Executive.
If an Executive makes a call forward to a non-secretary station, a call to the Executive
will be routed to assigned station.
When both Executive and Secretary are busy, camp-on / transferred calls / messages
remain at the last Secretary station in the chain.
SBX IP 320 Features & Operation Guide
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