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Issue Release Date Changes Page xx-xx Initial Release Note that this document may contain infor- mation on ISDN, DCOB, and SMS. These features are currently not supported. Information pertaining to DID pertains only to SIP Trunking. For Review Only - Draft Document 11/26/07 COMPANY CONFIDENTIAL - DO NOT Distribute...
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For Review Only - Draft Document 11/26/07 COMPANY CONFIDENTIAL - DO NOT Distribute...
Chapter 1 7224D Digital Phone Procedures Getting Started The 7224D is an advanced, user-friendly, digital keyset, offering the convenience of 3 soft buttons and a navigation key. Features • Multi Level 3 Line LCD (3 x 24) • 24 Flexible buttons with dual-color LEDs •...
SBX IP 320 User Guide 7224D Input/Output Devices and Buttons For Review Only - Draft Document 11/26/07 COMPANY CONFIDENTIAL - DO NOT Distribute...
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SBX IP 320 User Guide SBX IP 320 24-Button Keyset - Basic Features (4024-00) Handset Used for handset call. Headphone Jack This allows connection of a 2.5mm headset. Speaker Device used to listen to a caller in a handsfree mode when in speaker mode.
SBX IP 320 User Guide Cable Connections A - Connect the telephone cord (curly cord) to the handset and the other end to the handset jack at the bottom of the telephone. B - Connect the line cable to the port at the bottom of telephone and the other end to the wall socket.
SBX IP 320 User Guide Placing or Answering Calls Placing a Call Intercom Lift the handset or press [SPEAKER]. Enter the station number. Talk. -or- Dial the station number or press a preprogrammed DSS button. Talk. CO Line Lift the handset or press [SPEAKER].
SBX IP 320 User Guide Station User Programming A Station User Program Menu Display is provided on the keyset LCD to assist you in programming the User Program Code features and functions. • After pressing the [Trans/Pgm] button, items are available by dialing the Program Code...
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SBX IP 320 User Guide [3] Auth / Mobile-Ext [1] Auth Register - (Invalid) [2] Auth Change - enter current password [3] Reg Mobile-Ext - (Access Denied) [4] Active Mobile-Ext - (Access Denied) [5] Reg Mobile-Ext CLI - (Access Denied) [6] Active Mobile Hunt - (Access Denied) [7] MW to Mobile-Ext - dial 1, ON;...
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SBX IP 320 User Guide [7] Supplementary [1] LCD Display Language [2] MPB Version Display [3] BGM - dial 00-08 [4] Register Sta Name - enter name (refer to “Entering Characters” on page 1-59) [5] Spk / Headset - dial 1, SPK; dial 0, Headset [6] Headset Ring Mode - dial 1, S;...
SBX IP 320 User Guide Soft Buttons and Navigation Button Soft Buttons The 3 Soft Buttons are located on the bottom of the LCD display. The function of each button changes, subject to call status and progress. The current functions are displayed on the LCD screen, directly above each button.
SBX IP 320 User Guide Basic Functions Barge-In Monitor Barge-in permits an authorized extension to intrude into other existing outside/internal calls. Between intruding extension and parties on initial calls, a conference call is established. (refer to the Programming Guide for detail).
SBX IP 320 User Guide Call Back When a called station is busy, call back can be requested. : Press to request call back. B U S Y : S TA 10 5 CAMP-ON : Press to send a call waiting tone to a busy station.
SBX IP 320 User Guide Unconditional, No Answer Off-net Forward with speed bin Enter off-net forward type. FOR WARD TO OFF-_NET 5: Unconditional 6: No answer E N T E R CO BTN / S P D - B I N Press desired CO button for off-net( This can be skipped.)
SBX IP 320 User Guide Checking voice mail messages NEXT : Press to move to the next message. V M IB M S G F R O M E X T E R NA L REPEAT : Press to repeat the current message.
SBX IP 320 User Guide Speed Dialing Press [SPEED] button. S P D _ NO L A S T ( * ) SAVE(#) Dial speed bin number. DIA L_BY _N A ME ([ SPE E D ]) (Station speed bin:000-099, System speed bin :2000-2499) S P E ED Press SPEED to search speed dial by name.
SBX IP 320 User Guide CO Talk TRANS : Press to transfer a call to another station. 1 2 3 4 5 6 78 CONF : Press to initiate a conference call. L I N E 08 00:00:03 MUTE : Press to mute the handset, speakerphone, or headset...
SBX IP 320 User Guide Flexible Button Programming Press the [TRANS/PGM] button. Press the flexible button to be programmed. Enter the desired feature code from the following table. Press the [HOLD/SAVE] button to save. The following Numbering Plan code can be changed in PGM 104-107, 109 depending on the user’s needs.
SBX IP 320 User Guide Idle Three Soft Buttons are located below the LCD display. By pressing one of the 3 soft buttons you are able to select the indicated function. For instance, if you want to select call pickup (as shown below), press the first button on the left. If there are more than three functions available at any point, an arrow will be displayed on the LCD display.
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A station can pickup a call ringing to an unattended station within the same pickup group by using the pickup procedure. Note: Refer to the SBX IP 320 Programming Guide. Press the [PICKUP] button. STAT ION 100 ( T )
SBX IP 320 User Guide Redial The last number dialed on an external call is automatically saved in the LAST Number& Redial (LNR) buffer or Call Log buffer. Press the [REDIAL] button. STAT ION 100 ( T ) FEB 01 08...
SBX IP 320 User Guide Intercom Dialing Error FLASH: Press to disconnect the line and re-seize. I N VA L I D FEB 01 08 05 :34 am F L A S H Intercom Do Not Disturb CALLBK : Press leave a call back request or message.
SBX IP 320 User Guide Intercom Talk TRANS : Press to transfer an incoming call to another station. C A LL F R O M S TA 1 04 CONF : Press to initiate a conference call. FEB 01 08...
SBX IP 320 User Guide Park a call and Retrieve a Parked call A call can be parked in a parking location and the call can be retrieved by dialing the location number (The call can also be picked up by another extension.).
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SBX IP 320 User Guide To retrieve messages: When a voice message is left on the station, the phone LCD will display as shown below. Press the [CALL BACK] button. M S G : V MI B ( 2 )
SBX IP 320 User Guide Voice Over To answer the second (waiting) call, C A M P - O N B Y S TA 1 05 press the flashing [HOLD/SAVE] button. 0 5 F E B 08 09:51 T R A N S CON F M U T E - - >...
SBX IP 320 User Guide Call Log - Continued Received Call Press either the [OK] soft button or OK on the 1. RE C EI V E D C AL L navigation button. 2 . D I A LE D C A LL...
SBX IP 320 User Guide Call Log - Continued Dialed Call Press either the [OK] soft button or OK on the 1 . R E C EI V ED C A L L navigation button. 2. DI A L ED C A L L...
SBX IP 320 User Guide Call Log - Continued Lost Call Press either the [OK] soft button or OK on the 3. LO S T C A L L navigation button. Press the [SELECT] button to select the 0 12 3 4 5 6 7 89...
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SBX IP 320 User Guide Call Log - Continued Lost Call - Continued Delete Current Press [DEL CUR] to erase the currently 0 12 3 4 5 6 7 89 displayed number. 0 3/ 1 0 16:02 CNT :0 1 BAC K SELECT>...
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SBX IP 320 User Guide Call Log - Continued Lost Call - Continued Save Press the [SAVE] button to save the CLI. 0 12 3 4 5 6 7 89 0 3/ 1 0 16:02 CNT :0 1 BAC K SELECT>...
SBX IP 320 User Guide Menu Press the "Up" position of the navigation button to access the programming Menu. Press the "Down" position of the navigation 1. BASIC PROGR AM button to scroll through the Menu options. 2 . A D VA NCE D P R O G R A M Press the "Down"...
SBX IP 320 User Guide BASIC PROGRAM (Menu 1) Press the [OK] soft button or press OK on the 1. BASIC PROGR A M navigation button. 2 . A D VA NCE D P R O G R A M...
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SBX IP 320 User Guide RING PROGRAM (Menu 1 + 2) Press the [OK] soft button or press OK on 1. STAT IO N NA M E P R OG R A M the navigation button. 2. RING PROGR AM...
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SBX IP 320 User Guide MODE (H/T/P) PROGRAM (Menu 1 + 3) Handsfree - You will hear three bursts of tone and an announcement. Reply handsfree or lift handset for privacy. The calling party can hear any conversation in progress.
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SBX IP 320 User Guide PASSWORD PROGRAM (Menu 1 + 4) Register: Press the [OK] soft button or press OK on 3. M O D E( H /T/ P) PR O GR AM the navigation button. 4. PASSWORD PROG R AM...
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SBX IP 320 User Guide Password Change: Press the [OK] soft button or press OK on 3. M O D E( H /T/ P) PR O GR AM the navigation button. 4. PASSWORD PROG R AM BACK Use the [NEXT] soft button or press the >...
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SBX IP 320 User Guide LANGUAGE PROGRAM (Menu 1 + 5) Press the [OK] soft button or press OK on 5. L A NGUAG E PROG R AM the navigation button. 6. ENB LOCK PROGR AM BACK Use the [NEXT] soft button or press the >...
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SBX IP 320 User Guide ENBLOCK PROGRAM (Menu 1 + 6) Press the [OK] soft button or press OK on 5. L A NG UAG E PR O G R AM the navigation button. 6. ENBLOCK PROGR A M BACK...
SBX IP 320 User Guide ADVANCED PROGRAM (Menu 2) Press the [OK] soft button or press OK on the 1 . B A S I C P R O G R A M navigation button. 2. ADVANCED PROGR AM WAKE UP PROGRAM (Menu 2 + 1) Press the [OK] soft button or press OK on 1.
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SBX IP 320 User Guide The alarm will sound at the preset time. WA KEUP RI N G FEB 01 08 *07:00am To cancel the Wake Up program (Menu 2 + 1): Press the [OK] soft button or press OK on 1.
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SBX IP 320 User Guide PRESELECTED MSG PROGRAM (Menu 2 + 2) Preselected Message types: • 00 - USER CUSTOM MSG 00 • 01 - RETURN AT XX:XX • 02 - ON VACATION / RETURN AT DATE XX:XX • 03 OUT OF OFFICE / RETURN AT DATE XX:XX •...
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SBX IP 320 User Guide Press the [OK] soft button or press OK on EN TE R T I ME the navigation button. 07:30 PR E SS OK K E Y BACK P.DVU The selected message is displayed. OUT OF O FFICE...
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SBX IP 320 User Guide STATION COS PROGRAM (Menu 2 + 3) There are three types of Station COS programming: • COS DOWN MODE • RESTORE COS MODE • WALKING COS MODE COS DOWN MODE Press the [OK] soft button or press OK on 3.
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SBX IP 320 User Guide RESTORING COS MODE (Menu 2 + 3) Press the [OK] soft button or press OK on 3. STATION CO S PROG R AM the navigation button. 4. S P K / H E AD S E T P R O G R A M...
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SBX IP 320 User Guide WALKING COS MODE (Menu 2 + 3) Press the [OK] soft button or press OK on 3. STATION CO S PROG R AM the navigation button. 4. S P K / H E AD S E T P R O G R A M...
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SBX IP 320 User Guide SPK/HEADSET PROGRAM (Menu 2 + 4) Press the [OK] soft button or press OK on 3. STAT IO N COS PROGRAM the navigation button. 4. SPK/HEADSET PROGR A M BACK Use the [NEXT] soft button or press the SP E A K ER MOD E "Up"...
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SBX IP 320 User Guide EAR-MIC PROGRAM (Menu 2 + 5) Press the [OK] soft button or press OK on 5. EAR-MIC PROGR AM the navigation button. BACK Use the [NEXT] soft button or press the EA R - MI C H E AD S E T "Up"...
SBX IP 320 User Guide SPEED PROGRAM (Menu 3) Press the [OK] soft button or press OK on the 3. SPEED PROGR AM navigation button. 4 CONFE R EN C E R O O M P GM Enter the speed bin number, e.g., 007.
SBX IP 320 User Guide CONFERENCE ROOM PROGRAM (Menu 4) CREATE A CONFERENCE ROOM (Menu 4 + 1) Press the [OK] soft button or press OK on 3. S P EE D PR O GR AM the navigation button. 4. CO NFERENCE ROOM PGM Press the [OK] soft button or press OK on 1.
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SBX IP 320 User Guide DELETE A CONFERENCE ROOM (Menu 4 + 2) Press the [OK] soft button or press OK on 3. S P EE D PR O GR AM the navigation button. 4. CO NFERENCE ROOM PGM Press the [OK] soft button or press OK on 1.
SBX IP 320 User Guide HOT DESK PROGRAM (Menu 5) A hot desk enables a user to dynamically select a station by login / logout operation without having a fixed station. For a call center, marketing department people on different shifts can share a working place with one another.
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SBX IP 320 User Guide HOT DESK LOG OUT (Menu 5 + 2) Press the [OK] soft button or press OK on 5. HOT DESK P ROGR A M the navigation button. Press the [OK] soft button or press OK on 1.
SBX IP 320 User Guide Phone Book [PHONE BOOK] and [DIAL BY NAME] are the same feature. To enter the Phone Book, press the "Down" area of the navigation button. DIAL BY ICM NAME (Nav Button Down + 1) To enter the Phone Book, press the "Down" area of the navigation button.
SBX IP 320 User Guide DIAL BY STA SPD NAME (Nav Button Down Twice + 2) To enter the Phone Book, press the "Down" area of the navigation button. Press the [OK] soft button or press OK on 1. DIAL BY ICM NA ME the navigation button.
SBX IP 320 User Guide DIAL BY SYS SPD NAME (Nav Button Down Three Times + 3) To enter the Phone Book, press the "Down" area of the navigation button. Press the [OK] soft button or press OK on 1. DIAL BY SYS SPD NAME the navigation button.
SBX IP 320 User Guide Attendant Functions Attendant Intrusion The Attendant can intrude into a conversation between an extension and an outside line and create a 3-way conversation. An Intrusion flexible button is required to use intrusion and the attendant intrusion feature must be enabled in Admin Programming.
SBX IP 320 User Guide Attendant Station Programming An Attendant Station User Program Menu Display is provided on the keyset LCD to assist you in programming the features and functions. • After pressing the [Trans/Pgm] button, items are available by dialing the Program Code...
SBX IP 320 User Guide [04] Date And Time [1] Change (System) Date Time [2] Set Wake Up - enter station range [3] Disable Wake Up - enter station range [4] LCD Date Mode - DDMMYY or MMDDYY [5] LCD Time Mode...
SBX IP 320 User Guide Setting day/night/weekend mode When a CO call comes in the system, the destination of CO call can be changed according to the ring mode.There are 5 ring modes – Day mode, Night mode, Weekend mode, On-demand mode, and Automatic Ring mode.
SBX IP 320 User Guide Glossary CO Line Central Office Line – also known as a trunk line, exchange line, or outside line CONF Conference – where you can talk to 2 or more internal or external parties DKTU Digital Key Telephone Unit – an LG-Nortel digital telephone DND Do Not Disturb –...
Chapter 2 7208D Digital Phone Procedures 7208D Input/Output Devices and Buttons The following diagram and its corresponding table identify the basic features of the 7208D keyset. For Review Only - Draft Document 11/26/07 COMPANY CONFIDENTIAL - DO NOT Distribute...
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SBX IP 320 User Guide 7208D Keyset - Basic Features LCD Display Displays information about telephone status, dialing directories, and test message information. Handset Device used to listen/speak when on a call in handset mode. Headphone When using a headphone, this button toggles the headphone state.
SBX IP 320 User Guide Cable Connections A: Connect the telephone cord (curly cord) to the handset and the other end to the handset jack at the bottom of the telephone. B: Connect the line cable to the port at the bottom of telephone and the other end to the wall socket.
SBX IP 320 User Guide Basic Functions Calls Answer a Waiting Call Press the flashing CO button. Call Wait (Camp-on) After receiving station busy tone, dial *. A Camp-on tone sounds at the called station. When called party answers, talk, or hang up to transfer another call to the called party.
SBX IP 320 User Guide Re-direct an Incoming Call (Call Pick-up) When you hear another phone ringing in your area: Lift the handset, press the [SPEAKER] button, or dial from a live keypad. Dial 7. Dial the extension number of the ringing station. You will be connected automatically to the caller.
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SBX IP 320 User Guide For Review Only - Draft Document 11/26/07 COMPANY CONFIDENTIAL - DO NOT Distribute...
Chapter 3 SLT Procedures Basic Functions The following procedures use the default numbering plan code, which can be changed in Admin Programming 104-107 and 109 depending on the user’s needs. Account Code Entry To identify a call, the system provides the user with an account code field in the Call Logging printout by entering an account code while on an outside call.
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SBX IP 320 User Guide Call Forward Lift the handset. Dial 554. Dial the desired call forward number. 1 - Unconditional 3 - No answer calls 2 - Busy calls 4 - Busy/no answer calls 5 - Station off-net, unconditional with speed bin 6 - Station off-net, no answer with speed bin.
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SBX IP 320 User Guide Call Park While connected to an outside call, lift the handset. Press the hook switch. Dial a parking location (601-610) Hang up. To retrieve a parked call: Lift the handset. Dial the parking location. Call Wait (Camp-on) After receiving an intercom busy tone, dial *.
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SBX IP 320 User Guide Place an Outside Call on Hold While connected to an extension call, press the hook switch. Dial 560. Place an Outside Call via CO Group Access Lift the handset. Dial 8 and a CO group number (01-24).
SBX IP 320 User Guide Unscreened Transfer While connected to an outside line, press the hook switch. Dial the desired extension number. Hang up to complete the call transfer. Conference The system allows you to set up a 3-way conference.
SBX IP 320 User Guide Message Waiting Lift the handset. Dial the desired extension number. No reply from a key station or extension busy tone from an SLT station. Press the hook switch. Dial 556. Hang up. Paging Lift the handset.
SBX IP 320 User Guide Pre-selected Messages You can choose a pre-selected message to be displayed on the LCD of the phone calling your station. Lift the handset. Dial 563 (Program Entry Code) Dial 51. Dial the following number and supplemental info to leave your message.
Hang up. Returning Call to Host System If the SBX IP 320 is connected to another system, you can use this feature to transfer a call to an extension on the other system. While connected to an extension call, press the hook switch.
SBX IP 320 User Guide Shuttle Call An extension user engaged in an internal or external call, should briefly press hook switch to hold a call. The holding party hears music on hold (if equipped). Dial the second number of another internal or external party.
SBX IP 320 User Guide Voice Announcements Date & Time Prompt Lift the handset. Dial 563. After the confirmation tone sounds, dial 62. The date & time prompt plays, e.g., "Date is March, 20th and Time is 00:00." Extension Number Prompt Lift the handset.
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SBX IP 320 User Guide Recording Your Message Lift the handset. Dial 563. After the confirmation tone sounds, dial 61. Record your message. Hang up. Deleting Your Message: Lift the handset. Dial 563. After the confirmation tone sounds, dial 66.
SBX IP 320 User Guide Voice Mail Messages Lift the handset. Dial 557. The message number prompt and the first voice message is played. To delete current voice message and hear next message, dial #1. -or- To save current voice message and hear next message, dial #2.
Index Numbers Call Forward - Follow Me - SLT Call Forward - SLT 7208D Input/Output Devices and Buttons Call Log 1-24 Dialed Call 1-26 Lost Call 1-27 Answer 1-27 Delete All 1-28 Account Code Entry - SLT Delete Current 1-28 Name/Telephone Number 1-29 ADVANCED PROGRAM (Menu 2)
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Index DIAL BY NAME 1-52 Re-direct an Incoming Call (Call Pick-up) - 7208D DIAL BY STA SPD NAME (Nav Button Down Twice + 2) 1-53 Re-direct an Incoming Call (Call Pick-up) - SLT DIAL BY SYS SPD NAME (Nav Button Down three times + 3) 1-54 Retrieve a Held Outside Call - SLT...
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Index Message Waiting - SLT MODE (H/T/P) PROGRAM (Menu 1 + 3) 1-33 Handset Off-hook Alarm - SLT HOT DESK LOG IN (Menu 5 + 1) 1-50 HOT DESK LOG OUT (Menu 5 + 2) 1-51 HOT DESK PROGRAM (Menu 5) 1-50 Name Display On My Phone 1-21...
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Index Place an Intercom Call - SLT Place an Outside Call - 7208D Screened Transfer - SLT Place an Outside Call on Hold - SLT Setting day/night/weekend mode 1-58 Place an Outside Call - SLT Shuttle Call - SLT Place an Outside Call via CO Group Access - SLT Soft Buttons and Navigation Button Speed Dialing 1-14...
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Index Unscreened Transfer - SLT Use my voice mail (VMIU card required) 1-22 Voice Announcements - SLT 3-10 Voice Mail 1-22 Voice mail messages (checking) 1-13 Voice Mail Messages - SLT 3-12 Voice Over 1-24 WAKE UP PROGRAM (Menu 2 + 1) 1-38 WALKING COS MODE (Menu 2 + 3) 1-44...
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Index For Review Only - Draft Document 11/26/07 COMPANY CONFIDENTIAL - DO NOT Distribute...
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