Some Troubleshooting Tips - Minolta MINOLTAFAX 1600e Operator's Manual

Some Troubleshooting Tips

Here are some tips for troubleshooting your fax. First, take the actions shown below. But, if the problem
persists, call your Technical Representative.
Symptom
The image received is not clear.
The image received is skewed.
A document you transmitted to
another party was not received
clearly.
A document you transmitted to
another party was received
skewed.
No fax communication can be
made.
Nothing appears on the Mes-
sage Display.
Multi-page documents are mis-
fed or piggybacked.
Make a copy of the fax of an original with a clear image to check the
quality.
• If the copy is not clear:
• Your fax may need corrective measures.
Take action according to "When an Unclear Print is Produced" on
the preceding page.
• If the copy is clear:
• The telephone line or the fax machine of the other party is probably at fault.
Ask the other party to retransmit the document.
The document was probably fed in skewed due to the Document Guide Plate
being improperly positioned on the fax machine of the other party. Ask the other
party to retry transmission.
Make a copy of the fax of the document transmitted to check for image quality.
• If the copy is not clear:
• Your fax may need corrective measures.
Clean the Contact Image Sensor of the Scanner of your fax.
• If the copy is clear:
• The telephone line or the fax machine of the other party is probably faulty.
Retransmit the document to check the image quality received again.
The document was probably fed in at an angle due to the Document Guide Plate
being improperly positioned on your fax.
Press the Document Guide Plate tightly up against the edge of the document.
p. 3-4
Retry transmission and check on the status of the document received.
• The setting made for Tone/Pulse of the SET utilities does not match the type of
telephone line being used.
• The line is unplugged.
Check that the cord is plugged into the telephone line connector and the LINE
terminal of your fax. p. 1-5
• The power is probably OFF.
Check that the power cord is plugged into the power cord socket of your fax
and the power outlet. p. 1-5
Check that the Power Switch is in the ON position.
• The power is probably OFF.
Check that the power cord is plugged into the power cord socket of your fax
and the power outlet. p. 1-5
Check that the Power Switch is in the ON position.
• Set the documents with each page shifted and parted slightly from the beneath
page as if the forefront of them form a wedge viewed from the side.
Action
p. 12-8
p. 2-6
p. 2-6
12-10
image
p. 11-8