Management - Trango Systems TrangoLINK APEX 18 User Manual

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• Verify the SFP module is approved by Trango
• Ensure the SFP module is properly installed
• Ensure the port is enabled
• Check cable for damage and proper termination of connectors.

Management

If you can not telnet into the radio or open an HTTP browser session,
• Check your cable connections
• Ensure proper cable is being used cross-over vs. straight-through cable
• Check PC's subnet to make sure it is routable to the radio's IP address.
If there are still issues please contact Technical Support at 858-391-0010 or Email at
techsupport@trangobroadband.com
Before calling please make sure you have the following information.
• Serial Number
• Description of the problem
• Steps taken so far to resolve the problem
.
The serial number can be located on the side of the Apex unit.
TrangoLINK Apex™ 18 User Manual Rev. 1.0 Section: Chapter 6 - Troubleshooting Page 65