Aastra 9000i Series Administrator's Manual page 714

Generating and Sending Support Information from the IP Phone UI
Use the following procedure to generate and send Support Information files to the server.
IP Phone UI
Step Action
For 5-Line Phones:
1 Press on the phone to enter the Options List.
2 Select Phone Status.
3 Select Upload System Info and press <Select>. The phone immediately generates the applicable
Support Information files (server.cfg, local. cfg, and/or crash.cfg) and sends the files to the
pre-defined server. The message "Files Sent" displays.
For 3-Line Phones:
1 Press on the phone to enter the Options List.
2 Select Phone Status.
3 Select Upload System Info and press <Enter>. The phone immediately generates the applicable
Support Information files (server.cfg, local. cfg, and/or crash.cfg) and sends the files to the
pre-defined server. The message "Files Sent" displays.
3
Cancel
6
Upload System Info
Cancel
41-001343-01 Rev 02, Release 3.2.2
Options List
1. Call Forward
2. Preferences
3. Phone Status
4. User Password
- Select
Done -
Phone Status
1. IP&MAC Address
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
6. Upload System Info
- Select - Upload
Done -
Phone Status
Enter
Upload System Info
Enter Cancel
Upload System Info Files Sent
Done -
Files Sent
Enter Next
Done -
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