Troubleshooting - Aastra 9000i Series Administrator's Manual

Troubleshooting

The Troubleshooting feature in the Aastra Web UI provides tasks that a system administrator can
perform on the IP phones for troubleshooting purposes. Using this feature, a system administrator
can:
• Assign an IP address and IP port in which to save log files
• Filter the logs according to severity that get reported to log files
• Save the current local configuration file to a specified location
• Save the current server configuration file to a specified location
• Show task and stack status (including "Free Memory"and "Maximum Memory Block Size")
• Enable/disable a WatchDog task
• View Error Messages
• Enable/disable the uploading of configuration and crash file information to a pre-defined
server
Aastra Technical Support can then use the information gathered to perform troubleshooting tasks.
Reference
For more information about troubleshooting on the IP Phones, see
41-001343-01 Rev 02, Release 3.2.2
Chapter 9, "Troubleshooting."
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