Aastra 9000i Series Administrator's Manual page 453

The table below describes the meaning of the LED, and each icon, as they may appear on your
IP phone:
Phone Model
9143i
9480i, 9480i CT
6730i, 6731i, 6753i Solid Red LED
6735i, 6737i, 6755i,
6757i, 6757i CT
Logging In to a Phone Queue (8 and 11-Line LCD phones)
Use the following procedure to log into a phone queue from your Aastra IP phone.
Aastra IP Phone UI
Step Action
1 Press the ACD softkey on your IP phone.
Note: Check with your administrator to verify the label assigned to the ACD softkey on your IP
phone.
The login screen (see below) appears. In this example, the ACD softkey accesses the Customer
Support phone queue and is labelled "Support."
2 To log into the phone queue, use your IP phone keypad to enter the following information:
User ID: The phone number you use to access the queue.
Password: The password you use to access this queue.
5-176
Status: Logged In
Status: Unavailable Logged Out
and Available
Solid Red LED Blinking red LED
Solid Red LED Blinking Red LED
icon Blinking
Blinking red LED
Solid Red LED Blinking Red LED
icon Blinking
Services
Icom
Dir
Callers
ACD: Support
User ID:
Password:
Backspace Log In
Cancel
No LED
No LED
icon icon
No LED
No LED
icon icon
41-001343-01 Rev 02, Release 3.2.2