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Aastra 9000i Series Administrator's Manual

Aastra 9000i Series Administrator's Manual

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Aastra Models 6700i and 9000i

Series IP SIP Phones

Administrator Guide

Release 3.2.2

41-001343-01 REV02 – 11.2011

Table of Contents

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Summary of Contents for Aastra 9000i Series

Page 1: Administrator Guide
Aastra Models 6700i and 9000i Series IP SIP Phones Administrator Guide Release 3.2.2 41-001343-01 REV02 – 11.2011...
Page 2: Software License Agreement
Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer.
Page 4: Table Of Contents
Contents Software License Agreement Preface Introduction ............................xiii Audience ............................xiii Documentation ........................... xiv Chapters and appendixes in this guide ....................xv Chapter 1 Overview IP Phone Models ............................1-2 Description ............................1-2 Model 6730i IP Phone ........................1-5 Model 6731i IP Phone ........................1-8 Model 6735i IP Phone ......................1-11 Model 6737i IP Phone...
Page 5 Administrator Options Administrator Level Options ........................3-3 Description ............................3-3 IP Phone UI Options ......................... 3-3 Aastra Web UI Options ........................3-7 Configuration File Options ......................... 3-9 Phone Status ........................... 3-10 Restarting Your Phone ........................3-14 Set Phone to Factory Defaults/Erase Local Configuration .............. 3-16 Basic Settings ..........................
Page 6 Chapter 5 Configuring Operational Features Operational Features ..........................5-5 Description ............................5-5 User Passwords ..........................5-5 Administrator Passwords ........................5-8 Locking/Unlocking the Phone ......................5-9 Defining an Emergency Dial Plan ....................5-15 User Dial Plan Setting ........................5-18 Time and Date ..........................5-20 Backlight Mode (6735i, 6737i, 6755i, 6757i, and 6757i CT only) ............
Page 7 Directed Call Pickup (BLF or XML Call Interception) ..............5-127 Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys ......5-135 Customizing the Key Type List in the Aastra Web UI ..............5-152 speeddial Prefixes ......................... 5-154 Enabling/Disabling Ability to Add or Edit a speeddial Key ............5-155 Busy Lamp Field (BLF) .........................
Page 8 Conference Ends and Transfers Remaining Parties ..............5-337 Transferring Two Existing Calls ..................... 5-338 Authentication Support for HTTP/HTTPS Download Methods, used with Broadsoft Client Management System (CMS) ................5-339 Customizing the Display Columns on the M675i Expansion Module ..........5-342 Chapter 6 Configuring Advanced Operational Features...
Page 9 Vendor Configuration File Encryption ....................7-5 Chapter 8 Upgrading the Firmware Upgrading the Firmware ...........................8-2 Using the “Firmware Update” Page in the Aastra Web UI ..............8-2 Using the Restart Feature ......................... 8-5 Using the Auto-Resync Feature ......................8-7 Chapter 9 Troubleshooting Troubleshooting ............................9-2...
Page 10 Aastra Web UI Settings ........................A-18 Configuration Server Settings ......................A-19 Multiple Configuration Server Settings .................... A-30 Network Address Translation (NAT) Settings .................. A-31 Rport Setting ........................... A-32 Local SIP UDP/TCP Port Setting ....................A-33 Local SIP TLS Port .......................... A-33 SIP STUN Parameters ........................
Page 11 Intercom, Auto-Answer, and Barge In Settings ................A-183 Enable Microphone During Early Media ..................A-186 Group Paging RTP Settings ......................A-187 Audio Transmit and Receive Gain Adjustment Settings ............... A-188 Disable User Login to Aastra Web UI ................... A-191 41-001343-01 Rev 02, Release 3.2.2...
Page 12 Minimum Ringer Volume ....................... A-191 Terminated Calls Indicator ......................A-191 Directed Call Pickup (BLF or XML Call Interception) Settings ............A-192 ACD Auto-Available Timer Settings ..................... A-194 Mapping Key Settings ........................A-195 Send DTMF for Remapping Conference or Redial Key .............
Page 13 Rejection of INV or BYE ........................ A-248 Configuration Encryption Setting ....................A-248 DNS Host File ..........................A-249 DNS Server Query ........................A-249 Troubleshooting Parameters ....................... A-252 Log Settings ..........................A-252 WatchDog Settings ........................A-254 Crash File Retrieval ........................A-255 Appendix B Configuring the IP Phone at the Asterisk IP PBX IP Phone at the Asterisk IP PBX ......................
Page 14: Preface
IP phones, Models 6700i (6730i, 6731i, 6735i, 6737i, 6753i, 6755i, 6757i, and 6757i CT) and 9000i Series SIP IP Phones (9143i, 9480i, 9480i CT). It also includes details on the functioning and configuration of the IP phones.
Page 15: Documentation
• <Model-specific> SIP IP Phone User Guides – explains the most commonly used features and functions for an end user. This Administrator Guide complements the Aastra product-specific Installation Guide and the Aastra product-specific User Guide. 41-001343-01 Rev 02, Release 3.2.2...
Page 16: Chapters And Appendixes In This Guide
Chapters and appendixes in this guide This guide contains the following chapters and appendixes: Go to An overview of the IP Phones and the IP Phone firmware installation Chapter 1 information IP Phone interface methods Chapter 2 Administrator options information Chapter 3 Configuring the Network and Global SIP Features on the IP Phone Chapter 4...
Page 18: Overview
Chapter 1 Overview About this chapter Introduction This chapter briefly describes the IP Phone Models, and provides information about installing the IP phone firmware. It also describes the firmware and configuration files that the IP phone models use for operation. Topics This chapter covers the following topics: Topic...
Page 19: Ip Phone Models
IP Phone Models Description All Aastra SIP IP Phone Models communicate over an IP network allowing you to receive and place calls in the same manner as a regular business telephone. All phone models support the Session Initiation Protocol (SIP). The 9480i CT and 6757i CT offers the base phone along with a cordless extension.
Page 20 6735i 6731i 6730i 6739i 6753i 6737i 6757i 6755i 6757i CT Optional Accessories (for all 9000i and 6700i IP Phones) The following are optional accessories for the IP Phones. Additional Ethernet Cable Power over Ethernet (PoE) (category 5/5e straight through Inline Power Injector cable) A Power over Ethernet (PoE) inline power injector supplies 48V power to the IP phone through the Ethernet cable on pins 4 &...
Page 21 Reference For more information about installing the PoE and additional Ethernet cable, see your phone-specific Installation Guide. Optional Accessories (for 6731i and 6739i IP Phones) The following are optional accessories for the 6731i, 6735i, 6737i, and 6739i IP Phones. Power Adapter Optional Accessories (for 6735i, 6737i, 6739i, 6753i, 6755i, 6757i, and 6757i CT IP Phones) The following are optional accessories for the 6735i, 6737i, 6753i, 6755i, 6757i, and 6757i CT...
Page 22: Model 6730I Ip Phone
Model 6730i IP Phone This section provides brief information about the Model 6730i IP Phone. It includes a list of features and describes the hard keys on the 6730i. The 6730i is available with a symbol keypad or a text keypad. 6730i with Symbol or Text Keys 6730i Phone Features (Symbol and Text) •...
Page 23 6730i Symbol and Text Key Descriptions*. Symbol Keys Text Keys Key Description Hold key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Hold Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial key twice redials the last dialed number.
Page 24 8 to perform specific functions, see Chapter 5, “Configuring Operational Features” the section, “Softkeys/Programmable Keys/ Feature Keys/Expansion Module Keys” page 5-135. *See the Aastra 6730i User Guide for more information about each of these keys. 41-001343-01 Rev 02, Release 3.2.2...
Page 25: Model 6731I Ip Phone
Model 6731i IP Phone This section provides brief information about the Model 6731i IP Phone. It includes a list of features and describes the hard keys on the 6731i. The 6731i is available with a symbol keypad or a text keypad. 6731i with Symbol or Text Keys 6731i Phone Features (Symbol and Text) •...
Page 26 6731i Symbol and Text Key Descriptions* Symbol Keys Text Keys Key Description Hold key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Hold Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial key twice redials the last dialed number.
Page 27 Note: For more information about configuring the programmable keys 1 through 8 to perform specific functions, see Chapter 5, “Configuring Operational Features” the section, “Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” page 5-135. *See the Aastra 6731i User Guide for more information about each of these keys.
Page 28: Model 6735I Ip Phone
Model 6735i IP Phone This section provides brief information about the Model 6735i IP Phone. It includes a list of features, and describes the hard keys, default programmable keys, and default softkeys on the 6735i. The 6735i is available with a symbol keypad or a text keypad. 6735i with Symbol or Text Keys 6735i Phone Features (Symbol and Text) •...
Page 29 Redial Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker. Line/Call Appearance key - Connects you to a line or call. The Aastra Line 4 Line 4 6735i IP phone supports up to 4 line keys.
Page 30 Note: For more information about configuring softkeys 1 through 6 to perform specific functions, see Chapter 5, “Configuring Operational Features” the section, “Softkeys/Programmable Keys/Feature Keys/ Expansion Module Keys” page 5-135. *See the Aastra 6735i User Guide for more information about each of these keys. 41-001343-01 Rev 02, Release 3.2.2 1-13...
Page 31: Model 6737I Ip Phone
Model 6737i IP Phone This section provides brief information about the 6737i IP Phone. It includes a list of features, and describes the hard keys and default softkeys on the 6737i.The 6737i is available with a symbol keypad or a text keypad. 6737i with Symbol or Text Keys 6737i Phone Features (Symbol and Text) •...
Page 32 Redial Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker. Line/Call Appearance key - Connects you to a line or call. The Aastra 6737i IP phone supports up to 4 line keys. Line 4...
Page 33 Note: For more information about programming the softkeys to perform specific functions, see Chapter 5, “Configuring Operational Features” section, “Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” page 5-135. *See the Aastra 6737i User Guide for more information about each of these keys. 1-16 41-001343-01 Rev 02, Release 3.2.2...
Page 34: Model 6739I Ip Phone
• Existing 675xi Expansion Module support • USB port support (for future use) • Aastra Hi-Q Audio™ Technology • Full-duplex speakerphone for handsfree calls • Additional headset connection options: modular RJ jack, built-in EHS/DHSG port (refer to the IP Phone 6739i Installation Guide for information on installing a DHSG headset on your phone.)
Page 35 • Picture ID feature (during calls and in the Directory, Callers List, and Redial List) • XML support for productivity-enhancing applications • AC power adapter (sold separately) 6739i Symbol and Text Key Descriptions* The following table identifies the keys on the key panel of your 6739i IP phone that you can use for handling calls.
Page 36 Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on Mute Mute mute). *See the Aastra 6739i User Guide for more information about each of these keys. 41-001343-01 Rev 02, Release 3.2.2 1-19...
Page 37: Model 6753I Ip Phone
Model 6753i IP Phone This section provides brief information about the Model 6753i IP Phone. It includes a list of features, and describes the hard keys and default programmable keys on the 6753i. The 6753i is available with a symbol keypad or a text keypad. 6753i Phone Features (Symbol and Text) 6753i with Symbol or Text Keys •...
Page 38 Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker. Line/Call Appearance key - Connects you to a line or call. The Aastra 6753i IP phone supports up to 3 line keys. Line 3 Line 3...
Page 39 For more information about configuring keys 1 thru 6 to perform specific functions, see Chapter 5, “Configuring Operational Features” the section, “Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” page 5-135. *See the Aastra 6753i User Guide for more information about each of these keys. 1-22 41-001343-01 Rev 02, Release 3.2.2...
Page 40: Model 6755I Ip Phone
Model 6755i IP Phone This section provides brief information about the Model 6755i IP Phone. It includes a list of features, and describes the hard keys, default programmable keys, and default softkeys on the 6755i. The 6755i is available with a symbol keypad or a text keypad. 6755i with Symbol or Text Keys 6755i Phone Features (Symbol and Text) •...
Page 41 Redial Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker. Line/Call Appearance key - Connects you to a line or call. The Aastra Line 4 Line 4 6755i IP phone supports up to 4 line keys.
Page 42 Chapter 5, “Configuring Operational Features” the section, “Softkeys/Programmable Keys/Feature Keys/ Expansion Module Keys” page 5-135. *See the Aastra 6755i User Gu 90 ide for more information about each of these keys. 41-001343-01 Rev 02, Release 3.2.2 1-25...
Page 43: Model 6757I And 6757I Ct Ip Phones
Model 6757i and 6757i CT IP Phones This section provides brief information about the 6757i IP Phone. It includes a list of features, and describes the hard keys and default softkeys on the 6757i.The 6757i is available with a symbol keypad or a text keypad. 6757i with Symbol or Text Keys 6757i CTwith Symbol or Text Keys 6757i and 6757i CT Phone Features (Symbol and Text)
Page 44 Redial Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker. Line/Call Appearance key - Connects you to a line or call. The Aastra 6757i IP phone supports up to 4 line keys. Line 4...
Page 45 Note: For more information about programming the softkeys to perform specific functions, see Chapter 5, “Configuring Operational Features” section, “Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” page 5-135. *See the Aastra 6757i or 6757i CT User Guide for more information about each of these keys. 1-28 41-001343-01 Rev 02, Release 3.2.2...
Page 46 6757i CT Cordless Handset Features • 5 line backlit display screen • 2 multi-functional softkeys • Programmable function key supports up to 14 functions • Vibration Alerter • Headset Jack • Desk charging stand 41-001343-01 Rev 02, Release 3.2.2 1-29...
Page 47 6757i CT Cordless Handset Key Descriptions Function # Function Description Receiver Volume key During Ringing: Adjusts ringer volume During a call: Adjusts receiver volume During text mode (not in a call): Moves cursor right/left Display Features ƒ Key List Access key to the programmed Feature Key List Scrolls up when in the various lists Adds a space during editing Softkeys...
Page 48: Model 9143I Ip Phone
Model 9143i IP Phone This section provides brief information about the Model 9143i IP Phone. It includes a list of features and describes the hard keys on the 9143i. Options Directory Save Delete Conf Xfer PQRS WXYZ Mute 9143i Phone Features •...
Page 49: I Symbol Key Descriptions
100 previously dialed numbers you can select from. Pressing the Redial key twice simultaneously redials the last dialed number. Line/Call Appearance key - Connects you to a line or call. The Aastra 9143i IP Phone supports up to 3 line keys.
Page 50 Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute). Mute *See the Aastra 9143i User Guide for more information about each of these keys. 41-001343-01 Rev 02, Release 3.2.2 1-33...
Page 51: Model 9480I And 9480I Ct Ip Phones
Model 9480i and 9480i CT IP Phones This section provides brief information about the Models 9480i and 9480i CT IP Phones. It includes a list of features and describes the hard keys on these models. Hold Hold Redial edial Good oodbye Hold Hold...
Page 52 Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute). Line/Call Appearance key - Connects you to a line or call. The Aastra 9480i and 9480i CT IP phones support up to 4 line keys.
Page 53 Chapter 5, “Configuring Operational Features” the section, “Softkeys/Programmable Keys/Feature Keys/ Expansion Module Keys” page 5-135. *See the Aastra 9480i and 9480i CT User Guides for more information about each of these keys. 1-36 41-001343-01 Rev 02, Release 3.2.2...
Page 54 9480i CT Cordless Handset Features • 5 line backlit display screen • 2 multi-functional softkeys • Programmable function key supports up to 14 functions • Vibration Alerter • Headset Jack • Desk charging stand 41-001343-01 Rev 02, Release 3.2.2 1-37...
Page 55 Scrolls down when in the various lists Used as Backspace during editing Redial Key Displays the last 10 numbers dialed Charging Jack Charging Contacts Microphone *See the Aastra 9480i CT User Guide for more information about each of these keys. 1-38 41-001343-01 Rev 02, Release 3.2.2...
Page 56: Firmware Installation Information
Phone User Interface via the keypad (Phone UI) • Aastra Web-based user interface (Aastra Web UI) When the IP phone is initialized for the first time, DHCP is enabled by default. Depending on the type of configuration server setup you may have, the IP phone may download a firmware version automatically, or you may need to download it manually.
Page 57: Installation Requirements
— For power, use the Power Adapter to connect from the DC power port on the phone to a power source. — (optional) - For power, use a Power over Ethernet (PoE) power injector. A PoE power injector is available as an optional accessory from Aastra Telecom. Contact your Reseller for more information. 1-40...
Page 58: Configuration Server Requirement
Configuration Server Requirement A basic requirement for setting up the IP phone is to have a configuration server. The configuration server allows you to: • Store the firmware images that you need to download to your IP phone. • Stores configuration files for the IP phone Reference To set the protocol for your configuration server, see Chapter 4, “Configuring Network and...
Page 59: Firmware And Configuration Files
The configuration files consist of three files called: • aastra.cfg - This file contains configuration information about the IP Phone. • <model>.cfg (for example, 6757i.cfg) - This file contains model specific information, where “model”...
Page 60: Configuration File Precedence
The last values to be applied to the phone configuration are the values that take effect. For example, if a parameter’s value is set in the local configuration (via Aastra Web UI or IP phone UI) and the same value was also set differently in one of the aastra.cfg/<model>.cfg/<mac>.cfg files on the configuration server, the local configuration value is the value that takes effect because that is the last value applied to the configuration.
Page 61 Step Action Copy the Aastra configuration files (aastra.cfg, <model>.cfg, and <mac>.cfg) to the root directory of the configuration server. Note: The <mac> attribute represents the actual MAC address of your phone. (i.e., 00085D030996.cfg). The <model> represents a specific model of phone. (i.e.,6757i.cfg).
Page 62: Multiple Configuration Server Support
“firmware server” in the configuration files. If a URL is specified for this parameter, the phones in the network get the security.tuz, aastra.cfg, <model>.cfg, and <mac>.cfg files from the original configuration server, and the firmware files from the server specified in the URL.
Page 63 All files that can be downloaded from original Files always downloaded from original configuration server OR another specified server are, configuration server are, by order: by order: Directory Files security.tuz • directory 1 aastra.cfg/aastra.tuz • directory 2 <model>.cfg/<model>.tuz <mac>.cfg/<mac>.tuz Language Pack Files • language 1 •...
Page 64 Specifying a Server Using Existing Parameters on the IP Phones The following table provides the parameters on the phone that you can use to download directory files, language packs, TLS certificates, 802.1x certificates, and HTTPS files from the original configuration server OR from another server in the network. Parameters that support the Multiple Configuration Type of File Server feature are:...
Page 65 Examples • Phone Directory Files The following example downloads no directory: directory 1: The following example downloads a company directory from the original configuration server: directory 1:companylist.csv The following example downloads a company directory file from the specified server in the “path”...
Page 66 • 802.1x Security Authentication Certificate Files The following example downloads no 802.1x local certificate file: 802.1x local certificate: The following example downloads the 802.1x local certificate for the phone from the original configuration server. 802.1x local certificate: 8021xlocalCert.pem The following example uses FTP to download the firmware file “8021xlocalCert.pem” (802.1x local certificate file) from the “path”...
Page 68: Configuration Interface Methods
Topics This chapter covers the following topics: Topic Page Configuration Methods page 2-2 IP Phone UI page 2-2 Aastra Web UI page 2-6 Configuration Files (Administrator Only) page 2-16 41-001343-01 Rev 02, Release 3.2.2...
Page 69: Configuration Methods
You can use the following to setup and configure the IP phone: • IP phone UI • Aastra Web UI • Configuration files Note: Not all parameters are available from all three methods. For more information about configuring the phone, see...
Page 70 The following illustrations indicate the location of the Options Key on each phone model. Options Key Options 9480i Directory Hold Redial Goodbye Save Options Delete Conf Xfer PQRS WXYZ PQRS WXYZ Xfer Icom Conf Services Mute 9480i/9480i CT 9143i Options Key 9480i CT Handset 41-001343-01 Rev 02, Release 3.2.2...
Page 71 Options Key 6739i 6731i 6730i Options Key 6753i 6735i 6755i Options Key 6757i CT Handset 6737i 6757i/6757i CT 41-001343-01 Rev 02, Release 3.2.2...
Page 72 Using the Options Key Step Action Press the Options key on the phone to enter the Options List. Use the to scroll through the list of options. On 3-line LCD phones: To select an option, press the Enter softkey, or select the number on the keypad that corresponds to the option in the Option List.
Page 73: Aastra Web Ui
Aastra Web UI An administrator can setup and configure the IP phone using the Aastra Web UI. The Aastra Web UI supports Internet Explorer and Gecko engine-based browsers like Firefox, Mozilla or Netscape. Note: An Administrator can enable or disable the Aastra Web UI for a single phone or all phones in a network.
Page 74 HTTP/HTTPS Client and Server Support The Aastra IP phones allow for HTTP request processing and associated data transfers to perform over a secure connection (HTTPS). The IP phones support the following: • Transfer of firmware images, configuration files, script files, and web page content over a secure connection.
Page 75 HTTPS server during the SSL handshake. 2. Using the configuration files, the IP phone UI, or the Aastra Web UI, you can configure the following regarding HTTPS: - Specify HTTPS security client method to use (TLS 1.0 or SSL 3.0)
Page 76 Accessing the Aastra Web UI Use the following procedure to access the Aastra Web UI. Step Action Open your web browser and enter the phone’s IP address or host name into the address field. The following is an example of the Login screen that displays.
Page 77 The Network Status window displays for the IP phone you are accessing. The following illustration is an example of a Network Status screen for the 6757i IP phone 6757i Network Status Window You can logout of the Aastra Web UI at any time by clicking LOGOFF. 2-10 41-001343-01 Rev 02, Release 3.2.2...
Page 78 Depending on the model phone you are accessing, the following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings, Advanced Settings. Note: Programmable Keys apply to the 9143i, 6730i, 6731i, 6735i, 6753i, and 6755i. Softkeys apply to the 9480i, 9480i CT, 6735i, 6737i, 6739i, 6755i, 6757i, and 6757i CT.
Page 79 Heading Description Softkeys and XML 9480i/9480i CT 6 state-based, multi-functional softkeys 6735i 6 Bottom, state-based, multi-functional softkeys 6737i 6 Top, multi-functional, static softkeys 6 Bottom, state-based, multi-functional softkeys 6755i 6 Bottom, state-based, multi-functional softkeys 6739i 55 state-based, multi-functional softkeys 6757i/6757i CT 6 Top, multi-functional, static softkeys 6 Bottom, state-based, multi-functional softkeys (Applicable to User and Administrator)
Page 80: Basic Settings
Basic Settings The Basic Settings section provides the following options: Heading Description Preferences Allows you to set the following General specifications on the IP phone. • Local Dial Plan (Admin Only) • Send Dial Plan Terminator (Admin Only) • Digit Timeout (Admin Only) •...
Page 81 Advanced Settings (Applicable to Administrator Only) The Advanced Settings section provides the following options: Heading Description Network Allows you to set Basic Network Settings, Advanced Network Settings, HTTPS Settings, Type of Service DSCP, and VLAN settings. Global SIP Allows you to set global Basic SIP Authentication Settings, Basic SIP Network Settings, Advanced SIP Settings, Real-time Transport Protocol (RTP) settings, Codec Preference List Settings, and Autodial Settings that apply to...
Page 82: Configuration Files
Save the changes and close the <model>.cfg, <mac>.cfg or the aastra.cfg file. Restart the phone to apply the changes. The Aastra Web UI is disabled for a single IP phone or for all phones. 41-001343-01 Rev 02, Release 3.2.2...
Page 83: Configuration Files (Administrator Only)
Save the changes and close the configuration file. If the parameter requires the phone to be restarted in order for it to take affect, use the IP Phone UI or the Aastra Web UI to restart the phone. 2-16 41-001343-01 Rev 02, Release 3.2.2...
Page 84 The parameters appear as read-only when accessing the Aastra Web UI and the IP Phone UI. In the Aastra Web UI, they appear grayed out. In the IP Phone UI the ability to change the parameters is removed. In addition, when parameters are locked, they cannot be changed via XML.
Page 85 This can be convenient when changes are made by a user to specific parameters on the phone locally (via Aastra Web UI or IP Phone UI), and the Administrator wants to set the parameters back to the default values using the configuration files.
Page 86 //this parameter is unlocked With this configuration, on the Web UI, the "sip proxy ip" and "sip registrar ip” parametres cannot be modified (they are grayed out), and the value is "pbx.aastra.com" since <model>.cfg has overwriten aastra.cfg. The "sip proxy port" and "sip registrar port" parameters can be modified through Web UI because <mac>.cfg has overwriten <model>.cfg and aastra.cfg.
Page 87 Configuration Server Redundancy via DNS A Records The phone sends a DNS query and in the DNS response, it accepts the first server IP address and contacts that server, ignoring any additional IP addresses in the response. This allows service providers to manage load balancing (via the DNS server putting different records first on each request), but does not provide redundancy.
Page 88: About This Chapter
For all models, an Administrator can use the IP Phone UI, the Aastra Web UI, or the configuration files to enter and change values. Note: Specific options are configurable only via the IP Phone UI, and/or Aastra Web UI, and/or configuration files.
Page 89 Topic Page Firmware Update Features page 3-69 TLS Support page 3-70 802.1x Support page 3-73 Troubleshooting page 3-75 41-001343-01 Rev 02, Release 3.2.2...
Page 90: Administrator Level Options
Administrator can access only. These options allow the Administrator to configure and manage local and/or remote IP phones in a network. An Administrator can access and manage these options using the IP Phone UI, the Aastra Web UI, or the configuration files.
Page 91 The 6739i uses graphical icons to display the Administrator options on the 6739i phone, as shown in the following illustration. Administrator Menu 6739i Aastra IP Phone Mon Jan 1 Options List 12 : 45pm Audio Display Set Time Language Bluetooth...
Page 92 Note: When setting the “options simple menu” parameter, the menu changes in the Phone UI only. The Aastra Web UI is not affected. For all model phones EXCEPT the 6739i:...
Page 93 “factory default” the phone and use the full menu to recover the network settings from the Phone UI OR use the Aastra Web UI to configure the network settings. Configuring the Simplified IP Phone UI Options Menu You can enable the simplified IP Phone UI Options menu using the configurations files only.
Page 94: Aastra Web Ui Options
Aastra Web UI Options An Administrator can configure specific options using the Aastra Web UI. These options display after an Administrator logs into the Web UI using a Web browser and entering the Admin username and password at the login prompt (The default username is "admin" and the default password is "22222".
Page 95 The following are options that an Administrator can configure in the Aastra Web UI (and are not available for the User to configure): • Operation->Reset — Restore to Factory Defaults — Remove Local Configuration Settings • Basic Settings->Preferences->General — Local Dial Plan —...
Page 96: Configuration File Options
References For information about options available to a User AND Administrator in the Aastra Web UI, see your Model-specific User Guide. For procedures to Restart your phone or restore factory defaults, see “Restarting Your Phone” page 3-14, and “Set Phone to Factory Defaults/Erase Local Configuration”...
Page 97: Phone Status
The Phone Status on the IP Phone displays the network status and firmware version of the IP phone. You can display phone status using the IP phone UI or the Aastra Web UI. Phone Status via IP Phone UI In the IP phone UI, the Phone Status options are available to the user and the administrator and do not require a password entry.
Page 98: Lan Port
Phone Status for 6739i Phone Mon Jan 1 Status 12 : 45pm Firmware Network Network Screen Firmware Screen Mon Jan 1 Mon Jan 1 Network Firmware 12 : 45pm 12 : 45pm Firmware IP Address 3.1.12 134.232.12.3 Boot Version MA Address 3.1.114 00-33-3B-0D-BB-DD LAN Port...
Page 99 Phone Status via Aastra Web UI The first screen that displays after logging into the Aastra Web UI for a phone is the Network Status screen. This screen also displays when selecting Status->System Information. The information on this screen is available to the user and the administrator as read-only.
Page 100 SIP Account Status Used? 9057604603@anasipproxy.aastra.com:5060Registered Yes where Account Number is “1” SIP Account is “9057604603@anasipproxy.aastra.com” on port “5060” Status is “Registered” Backup registrar is used (“Yes”) SIP Error Number Displays on accounts when registration fails with the SIP proxy server. Example:...
Page 101: Restarting Your Phone
• If the settings for the IP phone on the IP PBX system have been modified. You can restart the phone using the IP Phone UI or the Aastra Web UI. Restarting the Phone Using the IP Phone UI IP Phone UI...
Page 102 Restarting the Phone Using the Aastra Web UI Aastra Web UI Click on Operation->Reset->Phone. Click to restart the phone. 41-001343-01 Rev 02, Release 3.2.2 3-15...
Page 103: Set Phone To Factory Defaults/Erase Local Configuration
<model>.cfg, <mac>.cfg, and local configuration. Performing this action results in losing all user-modified settings.You can reset a phone to factory defaults using the IP Phone UI or the Aastra Web UI.
Page 104 Settings Factory Defaults Using the Aastra Web UI Aastra Web UI Step Action Click on Operation->Reset->Current Settings. In the "Restore to Factory Defaults" field, click This restores all factory defaults, and removes any saved configuration and directory list files. 41-001343-01 Rev 02, Release 3.2.2...
Page 105 You can reset the IP Phone’s local configuration if required. The local configuration is the last updated configuration you performed using the IP Phone UI or the Aastra Web UI. Performing this action results in losing all recently user-modified settings. For more information about local configuration, see Chapter 1, the section, “Configuration File Precedence”...
Page 106 Erasing the Phone’s Local Configuration Using the Aastra Web UII Aastra Web UI Step Action Click on Operation->Reset->Current Settings. In the "Remove Local Configuration Settings" field, click This removes the last customized configuration settings made on the phone. 41-001343-01 Rev 02, Release 3.2.2...
Page 107: Basic Settings
Phone in the network. The following sections identify the options available to an Administrator only, or where indicated, to a User and Administrator. These tables also identify whether you can configure them using the Aastra Web UI, IP Phone UI, or the configuration files. General Settings...
Page 108 Parameter in Parameter in Description Aastra Web UI Configuration Files Display DTMF Digits display dtmf digits Enables and disables the display of DTMF digits on the IP phone display during a connected state. Note: This option can be set by both Users For more information on this feature, see.
Page 109 Parameter in Parameter in Description Aastra Web UI Configuration Files Switch Focus to Ringing switch focus to ringing Enables or disables whether or not the UI focus is switched to a Line line ringing line while the phone is in the connected state.
Page 110 Parameter in Parameter in Description Aastra Web UI Configuration Files Preferred Line preferred line Specifies the preferred line to switch focus back to when incoming or outgoing calls end on the phone. Note: This option can For more information on this feature, see “Preferred Line and...
Page 111 These settings also specify the prefix code for server-side Intercom calls, and specifies the configuration to use when making the Intercom call Parameter in Parameter in Description Aastra Web UI Configuration Files Incoming Intercom Settings (all models) Auto-Answer sip allow auto answer Enables or disables the IP phone to allow automatic answering for an Intercom call.
Page 112 Parameter in Parameter in Description Aastra Web UI Configuration Files Prefix Code sip intercom prefix code The prefix to add to the phone number for server-side outgoing Intercom calls. This parameter is required for all server-side Intercom calls. For more information on this feature, see “Incoming/Outgoing...
Page 113: Group Paging Rtp Settings
Group Paging RTP Settings Parameter in Parameter in Description Aastra Web UI Configuration Files Paging listen addresses paging group listening Allows you to specify up to 5 listening multicast addresses to send/ receive a Real Time Transport Protocol (RTP) stream to/from these Note: This option can pre-configured multicast address(es) without involving SIP signaling.
Page 114 Parameter in Parameter in Description Aastra Web UI Configuration Files map redial as dtmf The “Redial” key remappings has the same behavior as the “Speed Dial” key when the phone is idle. During an active call the phone will send the custom number as DTMF using the phone configured DTMF method (inbound vs out-of-band RFC2833 vs SIP INFO).
Page 115 Ring Tones Parameter in Parameter in Parameter in Description IP Phone UI Aastra Web UI Configuration Files Tone Set Tone Set tone set Globally sets a tone set for a specific country Note: This option can For more information on this feature, see be set by both Users “Ring Tones and Tone Sets”...
Page 116 Parameter in Parameter in Description Aastra Web UI Configuration Files Emergency alert emergency When an "alert emergency" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone. For more information on this feature, see “Priority Alerting”...
Page 117 Auto Call Distribution (ACD) Settings Parameter in Parameters in Description Aastra Web UI Configuration Files Auto Available acd auto available Enables or disables the use of the ACD Auto-Available Timer. For more information on this feature, see “Automatic Call Distribution (ACD) (for Sylantro Servers)”...
Page 118 Parameter in Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Time Server 1 Time Server 1 time server1 This parameter allows you to set the IP address of Time Server 1 in dotted decimal Note: This option can format.
Page 119: Live Dialpad
Live Dialpad Parameter in Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Live Dialpad live dialpad This parameter turns the “Live Dialpad” feature ON or OFF. Note: This option can be set by a User via...
Page 120 Phone. Entering a language value for this parameter allows users Note: This option can to enter text and characters in the IP Phone UI, Aastra Web UI, and be set by both Users in XML applications via the keypad on the phone, in the and Administrators.
Page 121: Account Configuration
Account • Phone • Custom You can set the modes for DND and CFWD in the Aastra Web UI at the path Basic Settings->Preferences->General, or using the following parameters in the configurations files: • dnd key mode • call forward key mode The following table describes the behavior of the mode settings for DND and CFWD.
Page 122: Network Settings
Notification When Incorrect Network Settings Entered If an Administrator enters incorrect network settings while configuring the network parameters, the IP Phone UI AND the Aastra Web UI immediately notify the Administrator that an incorrect value was entered. This notification applies to the following network parameters: A 0.0.0.0 entered as values for the IP Address, Subnet Mask, and Gateway parameters...
Page 123: Basic Network Settings
DHCP is disabled, you can set the Network options manually. Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files DHCP DHCP dhcp Enables or disables DHCP. Enabling DHCP populates the required network information. The DHCP server serves the network information that the IP phone requires.
Page 124 Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Primary DNS Primary DNS dns1 Primary domain name server IP address. For any of the IP address settings on the IP phone a domain name value can be entered instead of an IP address.
Page 125: Advanced Network Settings
Advanced Network Settings Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files DHCP User Class DHCP User Class dhcp userclass Specifies the User Class DHCP Option 77 that the phone sends to the configuration server with the DHCP Request packet.
Page 126 Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files LLDP Packet Interval lldp interval The amount of time, in seconds, between the transmission of LLDP Data Unit (LLDPDU) packets. The value of zero (0) disables this parameter.
Page 127 Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Time Servers 1, 2, time server1 The 1st, 2nd, 3rd, and 4th time server's IP address and 3 time server2 or qualified domain name. If the time server is...
Page 128 Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files TURN User ID sip turn user Username that a user must enter when accessing an account on the TURN server. Note: The UPnP and NAT IP configuration parameters take precedence over the STUN and TURN parameters.
Page 129 Advanced Network Settings includes HTTPS settings for the IP Phones. Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files HTTPS HTTPS Server - https redirect http get Allows or disallows redirection from the HTTP Redirect HTTP to server to the HTTPS server.
Page 130 Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Cert Validation Validate Certificates https validate certificates Enables or disables the HTTPS validation of certificates on the phone. When this parameter is set to 1, the HTTPS client performs validation on SSL certificates before accepting them.
Page 131 Advanced Network Settings include Type of Service (ToS) and Differentiated Services Code Point (DSCP) for the IP phones. Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Type of Service tos sip The Differentiated Services Code Point (DSCP) SIPt for SIP packets.
Page 132 You can enable or disable VLAN and set specific VLAN IDs and priorities under Network Settings. Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Global Settings VLAN Enable VLAN Enable tagging enabled Enables or disables VLAN on the IP phones.
Page 133 Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files PC Port Settings (Port 1) PC Port VLAN ID VLAN ID VLAN id port 1 Specifies the VLAN ID used to pass packets through to a PC via Port 1.
Page 134: Autodial Settings
Specific parameters are configurable on a global and per-line basis. You can also configure specific parameters using the IP Phone UI, the Aastra Web UI, or the configuration files. If you have a proxy server or have a SIP registrar present at a different location than the PBX server, the SIP parameters may need to be changed.
Page 135 Basic SIP Authentication Settings Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Screen Name Screen Name sip screen name Name that displays on the idle screen. Valid (global) values are up to 20 alphanumeric characters.
Page 136 Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files BLA Number sip bla number Phone number that you assign to BLA lines that (global) is shared across all phones (global configuration) (Global and or shared on a per-line basis (per-line...
Page 137 Basic SIP Network Settings Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Proxy Server Proxy Server sip proxy ip IP address of the SIP proxy server. Up to 64 (global) alphanumeric characters. (Global and...
Page 138 Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files sip backup outbound The backup outbound proxy port on the backup proxy port outbound proxy server to which the IP phone (global) sends all SIP messages.
Page 139 Advanced SIP Settings In addition to the basic SIP settings, you can also configure the following advanced SIP parameters. These parameters are configurable via the Aastra Web UI and the configuration files on a global basis only. Parameter in Parameters in...
Page 140 6-16. Send MAC Address in sip send mac Adds an "Aastra-Mac:" header to the SIP REGISTER REGISTER Message messages sent from the phone to the call server, where the value is the MAC address of the phone. For more information about this parameter, see Chapter 6, the section, “TR-069 Support”...
Page 141 Parameter in Parameters in Description Aastra Web UI Configuration Files Transport Protocol sip transport protocol The protocol that the Real-Time Transport Protocol (RTP) port on the IP phone uses to send out SIP signaling packets. Notes: If you set the value of this parameter to 4 (TLS), the phone checks to see if the “sips persistent tls”...
Page 142 Parameter in Parameters in Description Aastra Web UI Configuration Files Registration Timeout Retry sip registration timeout retry Specifies the length of time, in seconds, that the phone Timer timer waits until it re-attempts to register after a REGISTER message times out.
Page 143 XML SIP Notify sip xml notify event Enables or disables the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone.
Page 144 You can configure the following RTP settings. Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files RTP Port Base RTP Port sip rtp port The RTP port is used for sending DTMF tones and for the audio stream.
Page 145 Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files RTP Encryption sip srtp mode This parameter determines if SRTP is enabled on (global) this IP phone, as follows: (Global and • If set to 0, then disable SRTP.
Page 146 You can configure the following Autodial settings. Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Autodial Number sip autodial number Globally or on a per-line basis, specifies the SIP phone number that the IP phone autodials when the...
Page 147: Line Settings
6753i 6755i 6757i 6757i CT On the IP Phones, you can configure the following on a per-line basis using the configuration files or the Aastra Web UI: • Basic SIP Authentication Settings • Basic SIP Network Settings Advanced SIP Settings (Missed Call Summary Subscription only) •...
Page 148: Softkeys, Programmable Keys, Expansion Module Keys
Softkeys, Programmable Keys, Expansion Module Keys A user or administrator can assign specific functions to softkeys, programmable keys, or expansion module keys. The available keys for configuration depend on the IP phone model as shown in the following table. Expansion Module IP Phone Model Softkeys Keys...
Page 149: Action Uri
Specifies the interval, in seconds, between calls from the phone to the "action uri poll". You can set these parameters using the configuration files or the Aastra Web UI. Reference For more information about setting the Action URIs for XML applications, see “Action URIs”...
Page 150 In order for an XML push to bypass the NAT/firewall, the phone supports a proprietary SIP NOTIFY event (aastra-xml) with or without XML content. If XML content is provided in the SIP NOTIFY, it is processed directly by the phone as it is done for an XML PUSH.
Page 151: Configuration Server Settings
Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Download Protocol Settings Download Protocol Download Protocol download protocol Protocol to use for downloading new versions of software to the IP phone. Valid values are:...
Page 152 Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Alternate TFTP Alternate TFTP alternate tftp server The alternate TFTP server’s IP address or qualified domain name. This will become effective after this configuration file has been downloaded into the phone.
Page 153 Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files FTP Username FTP Username ftp username The username to enter for accessing the FTP server. This will become effective after this configuration file has been downloaded into the phone.
Page 154 24-hour period. This parameter works with TFTP, FTP, and HTTP servers. Notes: 1. If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. 2. Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto-resync update.
Page 155 IP phone. 2. The value of 00:00 is 12:00 A.M. 3. When selecting a value for this parameter in the Aastra Web UI, the values are in 30-minute increments only. 4. When entering a value for this parameter using the configuration files, the value can be...
Page 156: Firmware Update Features
Using the “Firmware Update” page in the Aastra Web UI at the location Advanced • Settings->Firmware Update. Using the IP Phone UI or the Aastra Web UI to restart the phone. The phone automatically • looks for firmware updates and configuration files during the boot process.
Page 157: Tls Support
Notes: Persistent TLS requires the outbound proxy server and outbound proxy port parameters be configured in either the configuration files or the Aastra Web UI (Advanced Settings->Global SIP->Basic SIP Network Settings). There can be only one persistent TLS connection created per phone. The phone establishes the TLS connection to the configured outbound proxy.
Page 158 Persistent TLS.) Note: The certificate files must use the format “.pem”. To create custom certificate files to use on your IP phone, contact Aastra Technical Support. For more information, see Chapter 6, the section, “Transport Layer Security (TLS)” page 6-26.
Page 159 Persistent TLS.) Note: The certificate file must use the format “.pem”. To create specific certificate files to use on your IP phone, contact Aastra Technical Support. For more information, see Chapter 6, the section, “Transport Layer Security (TLS)” page 6-26.
Page 160: 802.1X Support
Note: If configuring 802.1x using the IP Phone UI, the certificates and private keys must already be configured and stored on the phone. Use the configuration files or the Aastra Web UI to load certificates and private keys. An Administrator can configure the following parameters for the 802.1x Protocol.
Page 161 Specifies the identity or username used for authenticating the phone. Note: The value you enter for this parameter also displays in the Aastra Web UI at the path Advanced Settings-> 802.1x Support->General->Identity For more information, see Chapter 6, the section, “802.1x...
Page 162: Troubleshooting
Troubleshooting The Troubleshooting feature in the Aastra Web UI provides tasks that a system administrator can perform on the IP phones for troubleshooting purposes. Using this feature, a system administrator can: • Assign an IP address and IP port in which to save log files •...
Page 164: Configuring Network And Session Initiation Protocol (Sip) Features
This chapter provides the information required to configure the Network and Global SIP features on the IP Phone. These features are password protected on the IP Phone UI and the Aastra Web UI. This chapter also includes procedures for configuring the Network and Global SIP features via the configuration files, the IP Phone UI, and the Aastra Web UI where applicable.
Page 165: Overview
For more information about this feature, see Appendix A, the section “Password Settings” page A-15. The procedures in this section include configuring from the IP phone UI and the Aastra Web UI. To configure the IP phones using the configuration files, see Appendix A, “Configuration Parameters.”...
Page 166: Network Settings
Network Settings This section describes the basic network settings on the IP phone which include configuring for: • DHCP • IP Address (of phone) • Subnet Mask (of phone) • Gateway • Primary DNS • Secondary DNS • Hostname • LAN Port •...
Page 167 • HTTPS Port The network administrator chooses which of these parameters (if any) are supplied to the IP phone by the DHCP server. The administrator must configure the phone manually to provide any required network parameters not supplied by the DHCP server. Enabling/Disabling DHCP Using the Configuration Files Use the following procedure to enable/disable DHCP on the phone using the configuration files.
Page 168 Enabling/Disabling DHCP Using the IP Phone UI Use the following procedure to enable/disable DHCP on the phone using the IP Phone UI. IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only.
Page 169 Enabling/Disabling DHCP Using the Aastra Web UI Use the following procedure to enable/disable DHCP using the Aastra Web UI. Aastra Web UI Step Action Click on Advanced Settings->Network->Basic Network Settings. Enable the "DHCP" field by checking the check box. (Disable this field by unchecking the box).
Page 170 IP phone configuration. Options 60 and 43 The Aastra phones also support Option 60 and Option 43 as per RFC 2132. Option 60 (Vendor Class Identifier) provides the DHCP server with a unique identifier for each phone model. This enables a system administrator to send the phone a customized Server Configuration in option 43.
Page 171 6757i phones to use FTP and the 6757i CT phones to use TFTP from the same server. Linux Example A System Administrator can enter the following in the Aastra IP Phone configuration file: option space AastraIPPhone57i; option AastraIPPhone57i.cfg-server-name code 02 = text;...
Page 172 “tftp://tftpsvr.example.com”; Option 43 Redirection and Configuration Server (RCS) Bypass DHCP Option 43 includes the ability to bypass contacting Aastra's Redirection and Configuration Server (RCS), in addition to the previous support of setting the configuration server to contact. A sub-option code 3 uses a boolean value (true or false) that controls whether or not the phone should contact the RCS after a factory default.
Page 173 DHCP Reply Packet, the hostname is ignored. An Administrator can change the “Hostname” for the DHCP Option 12 via the configuration files, the IP Phone UI, and the Aastra Web UI. Configuring DHCP Option 12 Hostname on the IP Phone Use the following procedures to configure DHCP Option 12 Hostname on the IP Phone.
Page 174 Aastra IP Phone UI Step Action For the 6739i: Press the Options key on the phone to enter the Options List. Press Advanced. A keyboard displays. Enter the Administrator password using the keyboard. Default is “22222”. Press Network. Press to scroll to the next screen.
Page 175 Aastra Web UI Click on Advanced Settings->Network->Basic Network Settings. Hostname By default, the “Hostname” field is automatically populated with [<Model><MAC address>] of your phone (for example, 53i00085D164435). If you want to change the hostname, enter a hostname for your phone in the “Hostname” field.
Page 176 DHCP Server. An Administrator can configure the DHCP Option 77 User Class via the configuration files, the IP Phone UI, and the Aastra Web UI. Configuring DHCP Option 77 User Class on the IP Phone Use the following procedures to configure DHCP Option 77 User Class on the IP Phone.
Page 177 Aastra IP Phone UI Step Action For the 6739i: Press the Options key on the phone to enter the Options List. Press Advanced. A keyboard displays. Enter the Administrator password using the keyboard. Default is “22222”. Press Network. Press DHCP Settings.
Page 178 Aastra Web UI Click to save your changes. Note: Entering a value in the “DHCP User Class” field requires a reboot of your phone. Click on Operation->Reset, and click RESTART. 41-001343-01 Rev 02, Release 3.2.2 4-15...
Page 179 In addition, an administrator can override this order of precedence by setting a configuration parameter called, dhcp config option override (configuration files), DHCP Download Options (Aastra Web UI), or Download Options (IP Phone UI). Setting this parameter results in the phone only using the chosen DHCP option and ignoring the other options.
Page 180 Aastra IP Phone UI Step Action Choose an option that you want to use to override the DHCP normal precedence order, and press DONE. Restart the phone for the selection to take affect. For the 6739i: Press the Options key on the phone to enter the Options List.
Page 181 Aastra Web UI Click on Advanced Settings->Network->Advanced Network Settings. DHCP Download Options Parameter In the “DHCP Download Options” field, select an option to use to override the normal precedence order. Valid values are: • Any (default) - no override - uses normal precedence order of 43, 160, 159, 66.
Page 182 Settings” page A-13. Configuring a Download Precedence Using the IP Phone UI Use the following procedure to configure a download precedence using the IP Phone UI. Aastra IP Phone UI Step Action Press Options, and then select Administrator Menu. Enter you Administrator password and press Enter.
Page 183 Aastra IP Phone UI Step Action Press the Options key on the phone to enter the Options List. Press Advanced. A keyboard displays. Enter the Administrator password using the keyboard. Default is “22222”. Press Network. Press DHCP Settings. Press DHCP Download Options.
Page 184 DHCP Download Options Parameter In the “DHCP Download Options” field, select “Disabled” from the list of options. Note: In the Aastra Web UI, the “Disabled” download option performs the same function as the “-1” in the configuration files (ignores DHCP options). Click to save your setting.
Page 185 Multiple DHCP Servers The IP Phones can receive messages from multiple DHCP servers. After the phone receives its first DHCP message, it listens for a specific time period, for more DHCP messages. If the first DHCP offer contains configuration server information (Options 43, 66, 159 or 160), then the phone times out and continues using the first DHCP offer, without listening for more DHCP offers.
Page 186: Configuring Network Settings Manually
Errors Messages Display when Incorrect Network Settings Entered The IP Phone UI AND the Aastra Web UI immediately notify the Administrator if an incorrect value is being entered for the following network parameters in the IP Phone UI and the Aastra Web UI. : A 0.0.0.0 entered as values for the IP Address, Subnet Mask and Gateway parameters...
Page 187 IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select Network Settings. Select IP Address and enter the IP address of the phone. Select Subnet Mask and enter the subnet mask.
Page 188 Aastra Web UI Step Action Click on Advanced Settings->Network->Basic Network Settings. Enter an IP address of the phone in the IP Address field. Enter a subnet mask in the Subnet Mask field. Enter a gateway address in the Gateway field.
Page 189 There are two Ethernet ports on the rear of the IP phones: LAN Port and PC Port. Using the Aastra Web UI, you can select the type of transmission you want these ports to use to communicate over the LAN. The IP phones support each of the following methods of transmission: •...
Page 190 Configuring the LAN Port and PC Port You can configure the Ethernet port transmission method to use on the IP phones using the configuration files, the IP Phone UI, or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network...
Page 191 IP Phone UI Step Action Press Network. Press to scroll to the next screen. Press Ethernet & VLAN. Press LAN Port. Select a negotiation method to use on port 0. Valid values are: • Auto • Full 10Mbps • Full 100Mbps •...
Page 192 Aastra Web UI Step Action Click on Advanced Settings->Network->Basic Network Settings. In the “LAN Port” field, select a negotiation method to use on port 0. Valid values are: • Auto Negotiation • Full Duplex, 10Mbps • Full Duplex, 100Mbps •...
Page 193: Advanced Network Settings
You can set advanced network settings on the IP phone such as, Network Address Translation (NAT), Network Time Protocol (NTP) Time Servers, Virtual LAN (VLAN), and Quality of Service (QoS) using the Aastra Web UI or the configuration files. Note: The available advanced network parameters via the IP phone UI are NAT, VLAN, and QoS only.
Page 194 Configuring NAT Address and Port (optional) You can also configure a specific NAT address and port on the IP phone using the configuration files, IP Phone UI, or Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network...
Page 195 IP Phone UI Step Action Press Done (4 times) to finish. Note: The session prompts you to restart the IP phone to apply the configuration settings. Select Restart. For the 6739i: Note: NAT is disabled by default. Use this procedure to enable NAT if required. Press the Options key on the phone to enter the Options List.
Page 196 Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings. Enter a NAT IP address in the "NAT IP" field. The value must be entered in dotted decimal format. For example, 0.0.0.0. The “NAT IP” is the public IP address of your NAT device.
Page 197 • sip local tls port You can configure the SIP and TLS source ports using the configuration files or the Aastra Web UI. After configuring these parameters, you must reboot the phone. If NAT is disabled, the port number also shows in the VIA and Contact SIP headers.
Page 198 Configuring SIP and TLS Source Ports Using the Aastra Web UI Use the following procedure to configure SIP and TLS source ports using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. “Local SIP TLS Port” Parameter “Local SIP UDP/TCP Port”...
Page 199 5 seconds. If the call does not go through in 5 seconds, the phone makes the call using the Session Description Protocol (SDP) with a local IP:port. An Administrator can configure a STUN and/or TURN server on the IP Phones using the configuration files or the Aastra Web UI. 4-36 41-001343-01 Rev 02, Release 3.2.2...
Page 200 Configuring STUN and TURN Servers Using the Configuration Files Note: The NAT IP configuration parameter takes precedence over the STUN and TURN parameters. Use the following parameters to configure STUN and TURN servers in your network. • sip stun ip •...
Page 201 Configuring STUN and TURN Servers Using the Aastra Web UI Note: The NAT IP configuration parameter takes precedence over the STUN and TURN parameters. Use the following procedure to configure STUN and TURN servers in your network using the Aastra Web UI..
Page 202 Aastra Web UI In the “STUN Port” field, enter the port number of the STUN server. You can enter up to 2 values separated by a comma. The first value is the primary and the second value is the backup. For...
Page 203 0.0.0.0. • The ICE Protocol supports the RTCP SDP attribute (RFC 3605) STUN and TURN can be enabled using the Aastra Web UI or the configuration files. This automatically enables ICE. Reference To configure STUN and TURN (which automatically enables ICE), see “Configuring STUN and...
Page 204 Delivery of web page content to a browser client over a secure connection. • Execution of HTTP GET and POST requests received over a secure connection. Using the configuration files, the IP phone UI, or the Aastra Web UI, you can configure the following regarding HTTPS: •...
Page 205 IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select Configuration Server. Select HTTPS Settings. Configure HTTPS Client Select HTTPS Client. Select Client Method.
Page 206 HTTPS. Press until the Options List screen displays. Press Restart to restart the phone for the change to take affect. Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings. Select an HTTPS client method to use from the HTTPS Client Method field. Valid values are: SSL 3.0 (default)
Page 207 Aastra Web UI Step Action Enable the blocking of XML HTTP POSTs by the HTTPS server by checking the HTTPS Server - Block XML HTTP POSTs field check box. (Disable this field by unchecking the check box). Default is disabled.
Page 208: Https Server Certificate Validation
The download of the User-provided certificates are based on a filename specified in the configuration parameter, https user certificates (Trusted Certificates Filename in the Aastra Web UI; User-provided certificates are not configurable via the IP Phone UI).
Page 209 When the phone rejects a certificate, it displays, "Bad Certificate" on the LCD. An Administrator can configure HTTPS Server Certificate Validation using the configuration files, the IP Phone UI, or the Aastra Web UI. Configuring HTTPS Server Certificate Validation Use the following procedures to configure the HTTPS server certificate validation on the IP phones.
Page 210 Aastra IP Phone UI Step Action Select HTTPS Settings->Cert. Validation. The following list displays: • Enable • Check Expires • Check Hostnames Enable/Disable HTTPS Server Certificate Validation Select Enable. Press Change to toggle the “Enable” field to “Yes” or “No”.
Page 211 For 6739i: Aastra IP Phone UI Step Action Press the Options key on the phone to enter the Options List. Press Advanced. A keyboard displays. Enter the Administrator password using the keyboard. Default is “22222”. Press Cfg. Svr.. Press HTTPS.
Page 212 Aastra Web UI Click on Advanced Settings->Network->HTTPS Settings. HTTPS Validation Certificate Parameters The “Validate Certificates” field is enabled by default. To disable validation of certificates, click the check mark in the box to clear the check mark. When this parameter is enabled, the HTTPS client performs validation on SSL certificates before accepting them.
Page 213 Aastra Web UI If you require the download of User-provided certificates in a .PEM formatted file, enter the file name in the format <filename.pem> in the “Trusted Certificates Filename” field. For example: trustedCerts.pem This parameter specifies a file name for a .PEM file located on the configuration server. This file contains the User-provided certificates in PEM format.
Page 214 VLAN parameters. If you choose to change these parameters, you can configure them using the configuration files, the IP Phone UI, or the Aastra Web UI. The following sections describe the VLAN features you can configure on the IP phones.
Page 215 Parameters in Configuration Files Parameters in Aastra Web UI tos priority map RTCP Priority PC Port vlan id port 1 VLAN ID QoS eth port 1 priority Priority Notes: In order for the software to successfully maintain connectivity with a network using VLAN functionality, the IP phone reboots if you modify the "tagging enabled"...
Page 216 DSCP Range/VLAN Priority DSCP Range VLAN Priority 8-15 16-23 24-31 32-39 40-47 48-55 56-63 The following table identifies the default DSCP of protocols. Protocol Default DSCP Name Values in the ToS Field rtcp Configuring Type of Service (ToS)/DSCP (optional) Use the following procedures to configure ToS/DSCP on the IP phone. Note: ToS/DSCP is enabled by default.
Page 217 IP Phone UI Step Action Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select Network Settings. Select Type of Service DSCP. Select Type of Service SIP. Select Type of Service RTP. Select Type of Service RTCP. Enter a value for “Type of Service SIP”.
Page 218 Aastra Web UI Step Action Click on Advanced Settings->Network->Type of Service,DSCP. Select a Protocol field: • “SIP” • “RTP” • “RTCP” Enter a value from 0 to 63. Default values are as follows: SIP = 26 RTP = 46 RTCP = 46...
Page 219 Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Virtual Local Area Network (VLAN) Settings” page A-41. IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password.
Page 220 IP Phone UI Step Action Press Done (3 times) to return to the VLAN Settings menu. To set VLAN ID and priority for PC Port (Port 1): Select PC Port VLAN. Note: PC Port parameters are not applicable to the 6730i IP Phone. Select PC Port VLAN ID.
Page 221 IP Phone UI Step Action Press VLAN Settings. Press VLAN, and then press Enable. To set VLAN ID and priority for LAN Port (Port 0): Press LAN Port VLAN.. Press LAN Port VLAN ID and then enter a value from 1 to 4094 to specify the VLAN ID for the LAN Port.
Page 222 Aastra Web UI Step Action Click on Advanced Settings->Network->VLAN. To globally enable/disable VLAN and set priority for non-IP packets: Enable VLAN by checking the VLAN Enable field check box. (Disable this field by unchecking the check box). With VLAN enabled, select the priority (0 to 7) for non-IP packets in the Priority, Non-IP Packet field.
Page 223 Aastra Web UI Step Action To set VLAN ID and priority for the PC Port (Port 1): Enter a VLAN ID value from 1 to 4095 in the VLAN ID field. Default is 1. Note: If you set the PC Port VLAN ID (Port 1) to 4095, all untagged packets are sent to this PC Port.
Page 224 IP address and the port from which thre request came. An Administrator can configure “Rport” using the configuration files or the Aastra Web UI. Configuring Rport Using the Configuration Files Use the following procedures to configure Rport on your phone.
Page 225 Configuring Rport Using the Aastra Web UI Use the following procedure to configure Rport on your phone using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Network->Advanced Network Settings. Rport Parameter In the "Advanced Network Settings" section, enable the "Rport (RFC3581" field by checking the check box.
Page 226: Network Time Servers
Network Time Protocol (NTP) is a protocol that the IP phone uses to synchronize the phone clock time with a computer (configuration server) in the network. To use NTP, you must enable it using the configuration files or the Aastra Web UI. You can specify up to three time servers in your network.
Page 227 Use the following procedure to enable/disable and configure the NTP Servers using the Aastra Web UI. Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings. Enable the "NTP Time Servers" field by checking the check box. (Disable this field by unchecking the box). Default is disabled.
Page 228: Global Sip Settings
You configure and modify these parameters and associated values using the configuration files, the IP phone UI, or the Aastra Web UI. The Aastra Web UI and configuration file methods configure global and per-line SIP settings on the IP phone. The IP phone UI configures global SIP settings only.
Page 229: Basic Sip Settings
Specific parameters are configurable on a global and per-line basis. You can also configure specific parameters using the IP Phone UI, the Aastra Web UI, or the configuration files. If you have a proxy server or have a SIP registrar present at a different location than the PBX server, the SIP parameters may need to be changed.
Page 230 SIP Per-Line Parameters IP Phone UI Parameters Aastra Web UI Parameters Configuration File Parameters SIP Per-Line Authentication Parameters • Screen Name • Screen Name • sip lineN screen name • Screen Name 2 • sip lineN screen name 2 •...
Page 231 Outgoing calls and the previously mentioned subscriptions behave the same as registrations, where the primary proxy is tried before the backup. You can configure the backup SIP proxy on a global or per-line basis via the configuration files or the Aastra Web UI. 4-68 41-001343-01 Rev 02, Release 3.2.2...
Page 232: Sip Outbound Support
SIP Outbound Support The IP Phones support draft-ietf-sip-outbound-15. That specification describes how a SIP User Agent (UA) behind a firewall, reuses an existing connection (usually the REGISTER outbound connection) for the inbound request if the proxy supports it. The UA uses keep-alive packets to monitor the connection status.
Page 233 Backup Outbound Proxy and Failover Support The IP phones support a backup outbound proxy and failover. This feature provides the following: • The ability to specify a backup outbound proxy. • The ability to support SIP outbound on all connection types. •...
Page 234 SIP Outbound Enabled and backup proxy and backup registrar • Establishes flow to the primary proxy and registrar. configured, • If the flow to the primary registrar fails, the phone: – establishes flow to the backup registrar. – registers to the backup registrar. –...
Page 235 Configuring a Backup Outbound Proxy To configure this feature an Administrator can set the following parameters in the configuration files or the Aastra Web UI: Aastra Web UI Configuration File Parameter Configuration Configuration sip outbound support sip symmetric udp signaling...
Page 236 ‘DNS or SRV service or provide a response to the requests. For example, if the phone is configured with sip proxy ip of "ana.aastra.com", and sip proxy port of "0", the SRV lookup may return multiple servers, based on the priorities if one is selected as primary and others are selected as secondary.
Page 237 Configuring Basic SIP Authentication Settings You can configure SIP authentication settings using the configuration files, the IP Phone UI, or the Aastra Web UI. Note: To configure the SIP settings per-line, use the configuration files or the Aastra Web UI.
Page 238 IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select SIP Settings. Select User Name to enter the username that appears in the name field of the SIP URI. This user name is also used for registering the phone at the registrar.
Page 239 Step Action Press until the Options List screen displays. Press Restart to restart the phone for the change to take affect. Aastra Web UI Step Action For global configuration, click on Advanced Settings->Global SIP->Basic SIP Authentication Settings. Or, for per-line configuration, click on Advanced Settings->Line N (1-9)0->Basic SIP Authentication Settings.
Page 240 Aastra Web UI Step Action In the "Screen Name 2" field, enter the text you want to display on the phone under the “Screen Name” on the idle screen. Notes: 1. If other status messages display on the phone, such as “Network Disconnected”, the Screen Name 2 value does not display.
Page 241 You can configure SIP network settings using the configuration files, the IP Phone UI, or the Aastra Web UI. Note: To configure the SIP settings per-line, use the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP Basic,...
Page 242 IP Phone UI Step Action Enter a Proxy Port number in the Proxy Port field for accessing the SIP proxy server. Default is 0. Press Done to save the changes. Configuring Registrar IP and Registrar Port Select Registrar IP/Port. Enter an IP address or fully qualified host name in the Registrar Server field. Default is 0.0.0.0. A global value of 0.0.0.0 disables registration.
Page 243 For the 6739i: Note: You can set global configuration only using the IP Phone UI. IP Phone UI Step Action Press the Options key on the phone to enter the Options List. Press the Advanced button. A keyboard displays. Enter the Administrator password using the keyboard. Default is “22222”. Press the SIP button.
Page 244 Aastra Web UI Step Action For global configuration, click on Advanced Settings->Global SIP->Basic SIP Network Settings. Or, for per-line configuration, click on Advanced Settings->Line N (1-9)->Basic SIP Network Settings. In the "Proxy Server" field, enter an IP address or fully qualified host name of the SIP proxy server.
Page 245 Aastra Web UI Step Action In the "Outbound Proxy Server" field, enter the SIP outbound proxy server IP address or fully qualified domain name. This parameter allows all SIP messages originating from a line on the IP phone, to be sent to an outbound proxy server.
Page 246: Advanced Sip Settings (Optional)
Advanced SIP Settings (optional) Advanced SIP Settings on the IP Phone allow you to configure specific features on the phone. The following table provides a list of Advanced SIP Settings that you can configure using the Aastra Web UI or the configuration files.
Page 247 Reference Refer to Appendix A,“Advanced SIP Settings” page A-100 for a description of each of the above parameters. For more information about Blacklist Duration and Whitelist Proxy, see Chapter 6, “Configuring Advanced Operational Features.” Configuring Advanced SIP Settings Use the following procedures to configure the advanced SIP settings on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Advanced SIP...
Page 248 Aastra Web UI Step Action For Global configuration, click on Advanced Settings->Global SIP->Advanced SIP Settings. Or for per-line configuration, click on Advanced Settings->Line N. Enable the "Explicit MWI Subscription" field by checking the check box. (Disable this field by unchecking the check box. Default is disabled).
Page 249 Aastra Web UI Step Action Enable the “MWI for BLA Account” to enable or disable a BLA configured line to send an MWI SUBSCRIBE message for the BLA account. Notes: 1. If you change the setting on this parameter, you must reboot the phone for it to take affect.
Page 250 Aastra Web UI Step Action Enable the “Send MAC Address in REGISTER Message” and the “Send Line Number in REGISTER Message” fields by checking the check boxes. (Disable these fields by unchecking the check boxes. Default is disabled for both fields).
Page 251 Aastra Web UI Step Action In the "Registration Renewal Timer" field, enter the threshold value, in seconds, prior to expiration, that the phone renews registrations. The phone will automatically send registration renewals half-way through the registration period, unless half-way is more than the threshold value.
Page 252 (Disable this field by unchecking the check box. Default is disabled). Enabling this parameter allows the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone.
Page 253: Real-Time Transport Protocol (Rtp) Settings
DTMF tones are supported: • Support signals 0-9, #, * • Support durations up to 5 seconds You can set the following parameters for RTP on the IP Phones: Aastra Web UI Parameters Configuration File Parameters RTP Port sip rtp port Basic Codecs (G.711 u-Law, G.711 a-Law, G.729)
Page 254 Aastra IP phones support the International Telecommunications Union (ITU) transmission standards for the following CODECs: Waveform CODECs: G.711 pulse code modulation (PCM) with a-Law or u-Law companding •...
Page 255 (G.711 u-Law, G.711 a-Law, G.729), or select from up to 14 codecs for the phones AND customize a codec preference list of up to 10 codecs. In the Aastra Web UI, codecs 2 through 10 can be set to “None” if required (no codecs). Note: In the Aastra Web UI: - setting Codec 1 to “All”...
Page 256 5, 10, 15, 20..90 Packetization Interval (in Web UI) silsupp Silence Suppression (in Web UI) You can specify a customized Codec preference list on a global-basis using the configuration files or the Aastra Web UI. 41-001343-01 Rev 02, Release 3.2.2 4-93...
Page 257: Rtp Encryption
Out-of-Band DTMF The IP phones support out-of-band Dual-Tone Multifrequency (DTMF) mode according to RFC2833. In the Aastra Web UI, you can enable or disable this feature as required. The "out-of-band DTMF" is enabled by default. In out-of-band mode, the DTMF audio is automatically clamped (muted) and DTMF digits are not sent in the RTP packets.
Page 258 Security (TLS). This prevents capture of the key used for SRTP encryption. To enable TLC, set the Transport Protocol parameter (located on the Global SIP Settings menu) to TLS. You can configure SRTP on a global or per-line basis using the configuration files or the Aastra Web UI. Silence Suppression In IP telephony, silence on a line (lack of voice) uses up bandwidth when sending voice over a packet-switched system.
Page 259 Press RTP Port Base and enter an RTP port base setting. Default is 3000. Press until the Options List screen displays. Press Restart to restart the phone for the change to take affect. Aastra Web UI Step Action Click on Advanced Settings->Global SIP->RTP Settings.
Page 260 Aastra Web UI Step Action Click on Advanced Settings->Line <N>->RTP Settings. Per-Line Settings. Enter an RTP Port Base in the RTP Port field. Default is 3000. The RTP Port indicates the port through which the RTP packets are sent. This value must specify the beginning of the RTP port range on the gateway or router.
Page 261 Aastra Web UI Step Action In the Codec Preference List, select a codec (with its payload type) you want the phones to use. Valid values are: Basic (G.711 u-law, G.711 a-law, G.729) G722 G711u/8K G711u/16K G711a/8K G711a/16K G729 G726-16 G726-24...
Page 262 Aastra Web UI Step Action The “Silence Suppression” field is enabled by default. Disable this field by unchecking the check box. When enabled, the phone negotiates whether or not to use silence suppression. Disabling this feature forces the phone to ignore any negotiated value.
Page 263: Rtcp Summary Reports
RTCP Summary Reports The IP phones include the capability of enabling/disabling the generation of RTCP summary reports using the SIP vq-rtcpxr event package. These RTCP summary reports include voice quality statistics according to draft-ietf-sipping-rtcp-summary-05 specifications including packet loss, jitter, and delay statistics, as well as call quality scores. When this feature is enabled, an RTCP summary report is sent at the end of each call via a PUBLISH message to the configuration server.
Page 264: Autodial Settings
Autodial Settings The IP phones include a feature called “Autodial”. When you configure Autodial on an IP phone, the phone automatically dials a preconfigured number whenever it is off-hook. Depending on the configuration you specify, the Autodial functions as either a “hotline”, or as a “warmline,” as follows: Hotline (default): The IP phone immediately dials a preconfigured number when you lift the •...
Page 265 Configuring Autodial Using the Aastra Web UI Use the following procedure to configure Autodial using the Aastra Web UI. By default, your IP phone uses the global settings you specify for Autodial for all lines on your IP phone. However, you can also configure Autodial on a per-line basis.
Page 266 Aastra Web UI Per-Line Configuration Click on Advanced Settings->Line <1 - 9>->Autodial Settings. Do one of the following actions: • To allow this line to use the global autodial settings, click on the Use Global Settings parameter to enable it, then click to save your changes.
Page 267: Configuration Server Protocol
The TFTP setting is the default download protocol. You can configure the type of protocol that the IP phones use by setting it in the configuration files, the IP phone UI, or the Aastra Web UI. Note: For DHCP to automatically populate the IP address or domain...
Page 268 IP Phone UI Step Action Select from the following: • Use TFTP • Use FTP • Use HTTP • Use HTTPS Default is “Use TFTP”. The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server.
Page 269 IP Phone UI Step Action Enter the IP address of the protocol server (in dotted decimal format). Use the following table to configure the applicable server. TFTP Settings - Select Primary TFTP - Enter the IP address or fully qualified domain name of the primary TFTP server. - Press Done or Set to save the change.
Page 270 IP Phone UI Step Action (Cont’d) HTTP Settings - Select HTTP Server - Enter the IP address of the HTTP server. - Press Done or Set. - Select HTTP Path. - Enter the path name for which the configuration files reside on the HTTP server for down- loading to the IP Phone.
Page 271 IP Phone UI Step Action (Cont’d) HTTPS Settings (Continued) - Select HTTPS Server. - Select HTTP->HTTPS. - For 3-Line LCD Displays:: Press Change to select “Do not redirect”or “Redirect”. Default is “Do not redirect”. Enabling this feature redirects the HTTP protocol to HTTPS. Press Set.
Page 272 For the 6739i: IP Phone UI Step Action Press the Options key on the phone to enter the Options List. Press the Advanced button. A keyboard displays. Enter the Administrator password using the keyboard. Default is “22222”. Press the SIP button. Press Cfg.
Page 273 IP Phone UI Step Action Use the following table to configure the applicable server. TFTP Settings - Press TFTP Server. - Enter the IP address or fully qualified domain name of the primary TFTP server. - Press TFTP Path. - Enter the path name for which the configuration files reside on the TFTP server for down- loading to the IP Phone.
Page 274 IP Phone UI Step Action (Cont’ HTTP Settings - Press HTTP Server. - Enter the IP address of the HTTP server. - Press HTTP Port. - Enter the HTTP port that the server uses to load the configuration to the phone over HTTP. Default is 80.
Page 275 Aastra Web UI Step Action Click on Advanced Settings->Configuration Server. 4-112 41-001343-01 Rev 02, Release 3.2.2...
Page 276 Aastra Web UI Step Action Select the protocol from the "Download Protocol" list box. Valid values are TFTP, FTP, HTTP, and HTTPS. Default is TFTP. The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server.
Page 277 Aastra Web UI Step Action HTTP - Enter an IP address or fully qualified domain name in the "HTTP Server" field. - Enter the path name in the “HTTP Path” field for which the configuration files reside on the HTTP server for downloading to the IP Phone. If the IP phone’s files are located in a sub-directory beneath the server’s root directory, the relative path to that sub-directory...
Page 278 Chapter 5 Configuring Operational Features About this chapter Introduction The IP phones have specific operational features you can configure to customize your IP phone. This chapter describes each feature and provides procedures for configuring your phone to use these features. Topics This chapter covers the following topics: Topic...
Page 279 Directed Call Pickup (BLF or XML Call Interception) page 5-127 Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys page 5-135 Customizing the Key Type List in the Aastra Web UI page 5-152 speeddial Prefixes page 5-154 Enabling/Disabling Ability to Add or Edit a speeddial Key...
Page 280 Topic Page Do Not Disturb (DND) page 5-188 Bridged Line Appearance (BLA) page 5-201 BLA Support for Third Party Registration page 5-206 P-Preferred Identity Header for BLA Accounts page 5-207 BLA Support for Message Waiting Indicator (MWI) page 5-207 Shared Call Appearance (SCA) Call Bridging page 5-209 Park/Pick Up Softkey page 5-213...
Page 281 Topic Page Authentication Support for HTTP/HTTPS Download Methods, used page 5-339 with Broadsoft Client Management System (CMS) Customizing the Display Columns on the M675i Expansion Module page 5-342 41-001343-01 Rev 02, Release 3.2.2...
Page 282: Operational Features
User Passwords A user or an administrator can change the user passwords on the phone using the configuration files, the IP phone UI, or the Aastra Web UI. Use the following procedures to change the user password. Note: The IP phones support numeric characters only in passwords. If you enter a password with alpha characters, the phone uses the default password instead.
Page 283 Press on the “Re-enter Password” text box, and re-enter the user password. Press Save. The Options screen displays indicating your changes were saved. Aastra Web UI Click on Operation->User Password. In the "Current Password" field, enter the current user password.
Page 284: Resetting A User Password
The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only at the path Operation->Phone Lock. Use the following procedure to reset a user password.
Page 285: Administrator Passwords
Aastra Web UI Press Password. A keyboard displays. Press on the “Current Password” text box, and enter the current user password. Press on the “New Password” text box, and enter the new user password. Press on the “Re-enter Password” text box, and re-enter the user password.
Page 286: Locking/Unlocking The Phone
You can lock/unlock a phone using the configuration files, the IP Phone UI, or the Aastra Web UI. You can use any of the following methods to lock/unlock a phone: •...
Page 287 For the 6739i: IP Phone UI Step Action Lock the phone: Press on the phone to enter the Options List. Press Lock. The prompt, “Lock the phone?” displays. Press Yes to lock the phone The phone locks. Unlock the phone: Press on the phone to enter the Options List.
Page 288 Locking/Unlocking the Phone Using the Aastra Web UI Use the following Aastra Web UI procedure to lock/unlock an IP phone and prevent it from being used or configured. Aastra Web UI Click on Operation->Phone Lock. Lock the phone: In the “Lock the Phone?” field, click The phone locks dynamically and displays the following message: “Phone is locked”.
Page 289 Configuring a Lock/Unlock Key Using the Configuration Files Using the configuration files, you can configure a key on the phone (softkey, programmable key, or expansion module key) to use as a lock/unlock key. In the configuration files, you assign the function of the key as “phonelock”.
Page 290 Using the Aastra Web UI, you can configure a softkey on the phone (softkey, programmable key, expansion module key) to use as a lock/unlock key. In the Aastra Web UI, you assign the function of the softky as “Phone Lock”.
Page 291 IP Phone UI Step Action Unlock the phone: Press the UNLOCK softkey. A password prompt displays. Enter the user or administrator password and press ENTER. The phone unlocks. The LED for the softkey AND the Message Waiting Lamp go OFF. The “Lock”...
Page 292: Defining An Emergency Dial Plan
Defining an Emergency Dial Plan Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly.
Page 293 • Secondary dial tone is not supported. You can set the emergency dial plan via the configuration files or the Aastra Web UI. Configuring an Emergency Dial Plan Use the following procedures to specify the numbers to use on your phone for dialing emergency services in your area.
Page 294 Aastra Web UI Click on Operation->Phone Lock. In the “Emergency Dial Plan” field, enter the number used in your local area to contact emergency services. For multiple numbers, enter a “|” between each emergency number. For example: 911|110. "x+#|xx+*" Default for this field is .
Page 295: User Dial Plan Setting
User Dial Plan Setting The IP Phones have a parameter for configuring a dial plan that distinguishes between calling a PSTN number and an Internet URL. This parameter is “sip user parameter dial plan”. Using the configuration files, an Administrator can configure a dial plan (i.e., 6xx|8xxxx|9xxxxxxx) that the phone checks before sending the SIP packet.
Page 296 Note: You can configure the “sip user parameter dial plan” parameter on a global basis only. If it is misconfigured, then the parameter is ignored. Configuring the SIP User Parameter Dial Plan Use the following procedure to configure the SIP user parameter dial plan. Configuration Files For the specific parameter you can set in the configuration files, see Appendix A, the section, “User Dial Plan...
Page 297: Time And Date
IP phones. You configure these features using the configuration files, the IP Phone UI, or the Aastra Web UI. The following table identifies which method of configuration applies to each feature.
Page 298: Time Zone & Dst
Time Zone & DST There are two ways you can set the time zone on the IP Phones. First Method - You can set a time zone using the Time Zone option in the IP Phone UI or you can use the “time zone name”...
Page 299 Custom Configuration File Parameter Description Example dst end day The day of the month that DST ends. Valid dst end day: 31 values are 1 to 31. dst start hour The hour that DST starts. Valid values are an dst start hour: 5 integer from 0 (midnight) to 23.
Page 300 Custom Configuration File Parameter Description Example dst end day The day of the specified week in the specified dst end day: 7 month that DST ends on. Valid values are an integer from 1 to 7. 1 = Sunday 2 = Monday 7 = Saturday dst start hour The hour that DST starts.
Page 301 DHCP Time Offset (Option 2) Support DHCP Option 42 enables the phone to be configured with the Network Time Protocol (NTP) server addresses. However, NTP provides the Coordinated Universal Time (UTC) time so the phone requires the offset from UTC in order to deliver the correct local time. A User or Administrator can set the offset of UTC using DHCP Option 2.
Page 302 Custom Time Zone Support A User or Administrator can also set a custom time zone on the phone.to be configured with the Network Time Protocol (NTP) server addresses. However, NTP provides the Coordinated Universal Time (UTC) time so the phone requires the offset from UTC in order to deliver the correct local time.
Page 303 IP Phone UI Step Action Press Done to save the Time Format you selected. Set Date Format: Select Date Format. Select a date format from the list of options. Valid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY-MM-DD •...
Page 304 IP Phone UI Step Action Select a Daylight Savings time from the list of options. Valid values are: • • 30 min summertime • 1 hr summertime • automatic Note: The default for Daylight Savings is Automatic. Press Done to save the Daylight Savings value you selected. For the 6739i:.
Page 305 IP Phone UI Step Action Press a country. Valid values are: • America • Asia • Atlantic. • Australia • Europe • Pacific • Others (DP-Dhcp, Custom) Note: For more information about setting the time zone to “DP-Dhcp” or “Custom”, see “DHCP Time Offset (Option 2) Support”...
Page 306 Configuring Time and Date Using the Aastra Web UI Use the following procedure to set a time and date, time and date format, time zone, and daylight savings time using the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Time and Date Setting.
Page 307: Time Servers
On the IP phones, you can enable or disable a Time Server to be used to synchronize time on the phones with the Timer Server you specify. An Administrator can use the IP Phone UI, Aastra Web UI, or configuration files to enable/disable the Time Server and specify a Time Server 1, Timer Server 2, and/or Time Server 3.
Page 308 Setting Time Server Using the Aastra Web UI Use the following procedure to set the Time Server and optionally set the IP Address of Time Servers 1, 2, and/or 3.
Page 309: Backlight Mode (6735I, 6737I, 6755I, 6757I, And 6757I Ct Only)
Backlight Mode (6735i, 6737i, 6755i, 6757i, and 6757i CT only) The 6735i, 6737i, 6755i, 6757i, and 6757i CT have a backlight feature that allows you to turn the backlight on the LCD: • Off - Backlight is always OFF. Auto (Default)- Automatically turns ON the backlight when the phone is in use, and then •...
Page 310 IP Phone UI Step Action Select Backlight. Display 1. Contrast Level 2. Backlight - Select Done - Use the UP and DOWN arrow keys to select the Backlight status for your phone. Default is “Auto”. Valid options are: • • Auto (Default) Note: Setting the Backlight to “Auto”...
Page 311: Display (6739I Only)
IP Phone UI Step Action Using the keypad, enter the amount of seconds you want the phone to stay backlit when the phone is idle. Valid values are 1 to 7200 seconds. Default is 600 seconds (equals 10 minutes). When this period of time is reached, the phone turns OFF the backlight.
Page 312 Setting Brightness (6739i only). IP Phone UI Step Action Press on the phone to enter the Options List Options Press the <Display> button. Press the <Brightness Level> button. The following options display. • Level 1 • Level 2 • Level (default)3 •...
Page 313 Brightness Timer (6739i only) The "Brightness Timer" option allows you to set the amount of time you want the touchscreen’s LCD display to stay illuminated before turning the brightness off during a period of inactivity. For example, if you set the Brightness Timer to 60, when the phone reaches 60 seconds of inactivity, the LCD brightness goes OFF.
Page 314 Calibrate Screen (6739i only) The “Calibrate Screen” option allows you to calibrate the color touchscreen. This process makes fine adjustments to the color screen on the phone for optimal display purposes. Caibrating the Screen (6739i only) IP Phone UI Step Action Press on the phone to enter the Options List...
Page 315: Background Image On Idle Screen (6739I Only)
Background Image on Idle Screen (6739i only) Administrators can now brand the idle screen of the 6739i with their own company logo or image. The 6739i phone can now display a background image in the bottom layer of the idle screen.
Page 316: Picture Id Feature
Picture ID Feature The Picture ID feature on the 6739i shows a picture ID of a caller on the LCD for all of the following events on the phone: • Incoming Calls (matched to Caller ID numbers) • Outgoing Calls (matched to dialed numbers) •...
Page 317: Audio Dhsg Headset (6735I, 6737I, 6739I, 6753I, 6755I, 6757I, 6757I Ct)
DHSG headsets require an optional cable in order to be electrically DHSG compliant. Aastra is not responsible for any damage to the IP phone or headset that may result from the use of non-verified headsets, or from incorrectly connecting headsets or cables.
Page 318: Audio Hi-Q On G.722 Calls
Audio Hi-Q on G.722 Calls The Aastra IP phones support the Hi-Q (high quality) audio technology which delivers enhanced performance and voice clarity for Aastra’s 6700i series of SIP phones. Incorporating wideband audio technology, Aastra Hi-Q significantly improves the audio quality of calls. This technology provides a more lifelike conversation when the G.722 wideband Codec is used.
Page 319: Live Dial Pad
Live Dial Pad* The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed.
Page 320: Language
<MAC>.cfg configuration file. You can use the configuration files or the Aastra Web UI to perform the download. Each language pack consists of the IP Phone UI and Aastra Web UI translated in a specific language.
Page 321 IP Phone UI to specify which language to display on the IP phone. You must use the Aastra Web UI to specify the language to use in the Web UI.
Page 322 You use the following fields in the Aastra Web UI to specify which language packs to load: Once the language pack is loaded to the phone, it is available for selection from either the configuration files, the IP Phone UI or the Aastra Web UI.
Page 323: Language
IP Phone UI to specify the language for the IP Phone UI. You can use the Aastra Web UI to specify the files for the Aastra Web UI. Use the following procedures to specify the language to use on the IP phone.
Page 324 Press the screen language you want to set on the phone. The change takes place immediately. Press the to return to the previous menu or press the to return to the idle screen. Aastra Web UI Click on Basic Settings->Preferences->Language Settings. Loading the Language Pack 41-001343-01 Rev 02, Release 3.2.2...
Page 325 In the “Language N” fields, enter the file name of the language pack you want to use to display a specific language in the Aastra Web UI. For example, you could enter any of the following in the “Language 1”, “Language 2”, “Language 3”, and “Language 4” fields to display the Aastra Web UI in Danish, Finnish, French, Spanish, German, Italian, Norwegian, Portuguese, Russian, or Swedish lang_de.txt...
Page 326 The System Administrator and User can enable this feature using the Aastra Web UI or the IP Phone UI. An Administrator can also use the configuration files to enable this feature. Users can then use text and characters in a specific language when performing inputs on the phone.
Page 327 French Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀÂÇÁÅÆ abc2àâçáåæ DEF3ÉÈÊË def3éèêë GHI4ÎÏ ghi4îï JKL5 jkl5 MNO6ÑÓÒÔÖ mno6ñóòôö PQRS7 pqrs7 TUV8ÚÙÛÜ tuv8úùûü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Spanish Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÇ abc2áàç DEF3ÉÈ def3éè GHI4ÏÍ...
Page 328 German Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÄÀ abc2äà DEF3É def3é GHI4 ghi4 JKL5 jkl5 MNO6Ö mno6ö PQRS7ß pqrs7ß TUV8Ü tuv8ü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Italian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀCÇ abc2àcç DEF3ÉÈË def3éèë GHI4 ghi4 JKL5...
Page 329 Portguese Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÂÃÇ abc2áàâãç DEF3ÉÊ def3éê GHI4Í ghi4í JKL5 jkl5 MNO6ÓÔÕ mno6óôõ PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> # / \ @ # / \ @ Russian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() АБВГ2ABC...
Page 330 Done - Language Option Input Language Option Languages Available Use the following procedure to change the input language using the IP Phone UI. Aastra IP Phone UI Step Action Press the Options key. Select Language from the Options List. Select Input Language from the Language List.
Page 331 Aastra IP Phone UI Step Action Select the language you want to use on the IP phone for inputting text and characters. Valid values are: • English (default) • Français (French) • Español (Spanish) • Deutsch (German) (not applicable to 6757i CT cordless handset) •...
Page 332 Select a language from the "Input Language" field. Setting this field allows you to specify the language to use when entering text in the Aastra Web UI, IP Phone UI, or in XML applications on the phone. Valid values are: •...
Page 333 The IP Phones and expansion modules include support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputing in the IP Phone UI and the Aastra Web UI. Note: This feature is not applicable to the handsets on the 6757i CT and the 9480i CT.
Page 334 41-001343-01 Rev 02, Release 3.2.2 5-57...
Page 335: Minimum Ringer Volume
Minimum Ringer Volume To prevent the user from turning off the ringer, an Administrator can configure a parameter called “ringer volume minimum” to set the minimum ringer volume level. When the minimum ringer level is reached while the user keeps pressing the button, the level of sound does not change.
Page 336: Locking Ip Phone Keys
You can lock and unlock keys using the configuration files only. When viewing the locked key via the Aastra Web UI, the key is grayed out (disabled) and cannot be changed. Locking is dynamic for XML pushes. You use the following “locking” parameters in the configuration files to lock the softkeys and/or programmable keys on all the phones.
Page 337: Locking/Unlocking The Save And Delete Keys (6753I)
Locking the IP Phone Keys using the Configuration Files Use the following procedures to lock the softkeys and programmable keys on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Locking Softkeys and Programmable Keys”...
Page 338 Once the Save and Delete keys are unlocked, a User can change the function of the keys using the Aastra Web UI. An Administrator can change the function of the keys using the Aastra Web UI or the configuration files.
Page 339: Local Dial Plan
“x+#|xx+*”. You configure the SIP Local Dial Plan using the Aastra Web UI or the configuration files. The IP phone SIP local dial plan available symbols are as follows:...
Page 340: Prefix Dialing
You can enable this feature by adding a prepend digit(s) to the end of the Local Dial Plan parameter string in the configuration files or the Aastra Web UI at Basic Settings->Preferences->General. For example, if you add a prepend map of “[2-9]XXXXXXXXX,91”, the IP phone adds the digits “91”...
Page 341: Digit Timeout
(#)) the phone waits 4 or 5 seconds after you pick up the handset or after you finish dialing the numbers on the keypad before making the call. You can enable or disable the dial plan terminator using Aastra Web UI or the configuration files.
Page 342 Configuring the SIP Local Dial Plan, Dial Plan Terminator, and Digit Timeout Use the following procedures to configure the SIP Local Dial Plan using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP Local Dial...
Page 343: Suppressing Dtmf Playback
DTMF playback suppression is enabled by default. Suppressing DTMF playback can be configured using the Aastra Web UI and the configuration files. Configuring Suppression of DTMF Playback Use the following procedures to configure the suppression of DTMF playback on the IP phone.
Page 344 Aastra Web UI Click on Basic Settings->Preferences->General. Enable the "Suppress DTMF Playback" field by checking the check box. (Disable this field by unchecking the box). Default is enabled. Click to save your settings. You must restart your IP phone for the changes to take affect.
Page 345: Display Dtmf Digits
IP phone’s LCD display. This parameter is disabled by default (no digits display when dialing). You can enable the “Display DTMF Digits” parameter using the configuration files or the Aastra Web UI.
Page 346 Aastra Web UI Click on Basic Settings->Preferences->General. Enable the "Display DTMF Digits" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. Click to save your settings. You must restart your IP phone for the changes to take affect.
Page 347: Filter Out Incoming Dtmf Events
Filter Out Incoming DTMF Events In Release 3.2.2, an Administrator can now enter a parameter in the configuration files to suppress incoming DTMF playback. This new parameter called “suppress incoming dtmf playback” will suppress the playback of both SIP INFO and RFC2833 incoming DTMF tones. The locally generated DTMF tones will still be played.
Page 348: Call Waiting
Blind Transfer feature on the phone may not work if two calls are made to the phone at one time. You can enable/disable call waiting on a global or per-line basis using the configuration files or the Aastra Web UI. Configuring Call Waiting Use the following procedures to configure the Call Waiting feature on the IP phone.
Page 349 Aastra Web UI For global configuration, click on Advanced Settings->Global SIP->Basic SIP Authentication Settings. Or, for per-line configuration, click on Advanced Settings->Line N (1-9)0->Basic SIP Authentication Settings. Configure Global Call Waiting The "Call Waiting" field is enabled by default. To disable call waiting on a global basis, uncheck this box.
Page 350 Note: The Call Waiting Tone feature works only if Call Waiting is enabled. A User or Administrator can configure this feature using the Aastra Web UI. An Administrator can also configure this feature using the configuration files. Configuring Call Waiting Tone Use the following procedures to configure the Call Waiting Tone feature on the IP phone.
Page 351 Aastra Web UI Click on Basic Settings-> Preferences->General. The "Play Call Waiting Tone" field is enabled by default. To disable this field, uncheck the box. This feature allows you to enable or disable the call waiting tone on the IP phone.
Page 352: Call Waiting Tone Period
“0” is the default and plays the call waiting tone only once on the active call. When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the configuration files or in the Aastra Web UI. Configuring “Call Waiting Tone Period”...
Page 353: Stuttered Dial Tone
You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the configuration files and the Aastra Web UI. Configuring Stuttered Dial Tone Use the following procedures to configure stuttered dial tone on the IP phones.
Page 354: Xml Beep Support
XML application. This beep can be turned ON or OFF using the Aastra Web UI, the configuration files, or in an XML script. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Page 355: Status Scroll Delay
(including XML status messages) on the phone. The default time is 5 seconds for each message to display before scrolling to the next message. You can configure this option via the configuration files or the Aastra Web UI. Reference For more information about configuring the status scroll delay for XML status messages, see “XML Customized Services”...
Page 356: Incoming Call Interrupts Dialing
Incoming Call Interrupts Dialing You can configure whether or not an incoming call interrupts an outgoing call that is dialing. The “Incoming Call Interrupts Dialing” (Web UI) parameter or “incoming call cancels dialing” (in config file) parameter controls this feature. How it Works When you enable this parameter (1 = enable), an incoming call interrupts the outgoing call during dialing and allows the phone to ring for the user to answer the incoming call.
Page 357 Intercom Behavior If “Incoming Call Interrupts Dialing” (Web UI) or “incoming call cancels dialing” (config file) is enabled and you are dialing an outgoing Intercom call, the enabled interrupt setting takes precedence over an enabled “Allow Barge In” setting. The incoming call interrupts your dialing on an outgoing intercom call.
Page 358 Aastra Web UI Click on Basic Settings->Preferences->General. Incoming Call Interrupts Dialing is disabled by default. If required, enable the "Incoming Call Interrupts Dialing" field by checking the check box. Click to save your changes. 41-001343-01 Rev 02, Release 3.2.2 5-81...
Page 359: Switch Focus To Ringing Line
You can turn off this functionality so that the phone now stays focused on the connected call. You can do this using the “switch focus to ringing line” parameter in the configuration files or the Aastra Web UI. Note: If you configure the BLF/Xfer key(s) and/or speeddial/Xfer...
Page 360 Aastra Web UI Click on Basic Settings->Preferences->General. The “Switch Focus to Ringing Line” field is enabled by default. To disable this field, uncheck the box. Click to save your changes. 41-001343-01 Rev 02, Release 3.2.2 5-83...
Page 361: Call Hold Reminder During Active Calls
Your can enable or disable this feature using the “call hold reminder during active calls” parameter in the configuration files or in the Aastra Web UI. Configuring “Call Hold Reminder During Active Calls” You use the following procedure to enable or disable “Call Hold Reminder During Active Calls”.
Page 362 Aastra Web UI Click on Basic Settings->Preferences->General. In the "Call Hold Reminder During Active Calls" field, enable this feature by placing a check mark in the box. When this feature is enabled, a reminder tone is heard on the active call when another call is on hold.
Page 363: Call Hold Reminder (On Single Hold)
When disabled, no reminder ring splash is audible. You can enable or disable this feature using the “call hold reminder” parameter in the configuration files or in the Aastra Web UI. Configuring “Call Hold Reminder” You use the following procedure to enable or disable “Call Hold Reminder”.
Page 364 Aastra Web UI Click on Basic Settings->Preferences->General. The "Call Hold Reminder" field is disabled by default. To enable this feature, place a check mark in the box. When this feature is enabled, the reminder ring splash timer starts as soon as you put a call on hold (even when no other calls are active on the phone).The phone initiates a reminder ring splash...
Page 365: Call Hold Reminder Timer & Frequency
Call Hold Reminder Timer & Frequency There are two parameters an Administrator can set on the IP Phones along with the “call hold reminder” and “call hold reminder during active calls” parameters: • call hold reminder timer • call hold reminder frequency These parameters specify the time delay and time frequency of the ring splash that sounds when you are on an active call and have placed another call on hold.
Page 366: Preferred Line And Preferred Line Timeout
An Administrator can configure the “preferred line” and the “preferred timeout” parameters using the configuration files or the Aastra Web UI. A User can configure these parameters using the Aastra Web UI only. The following table provides the behavior of the preferred line focus feature with other features on the phone.
Page 367 Notes: If you specify a value of “0” for the preferred line parameter, it disables the preferred line focus feature. If you specify a value of “0” for the preferred line timeout parameter, the phone returns the line to the preferred line immediately. Configuring the Preferred Line and Preferred Line Timeout You use the following procedures to configure the Preferred Line and the Preferred Line Timeout on the IP Phones.
Page 368 Use the following parameters to configure preferred line focus using the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->General. In the “Preferred Line” field, select a preferred line to switch focus to after incoming or outgoing calls end on the phone. Valid values are: •...
Page 369: Goodbye Key Cancels Incoming Call
“ignore” option only displays in the LCD window. The phone ignores the incoming call. If you press the DOWN arrow key, the phone answers the incoming call. You can set this parameter using the configuration files or the Aastra Web UI. Configuring the Goodbye Key to Cancel Incoming Calls Use the following procedures to configure the behavior of the Goodbye Key on the IP phone.
Page 370 Aastra Web UI Click on Basic Settings->Preferences->General. Incoming Call Interrupts Dialing is disabled by default. If required, enable the "Incoming Call Interrupts Dialing" field by checking the check box. Click to save your changes. 41-001343-01 Rev 02, Release 3.2.2 5-93...
Page 371 Configurable Status Code on Ignoring Incoming Calls When a user presses the “Ignore” key on the phones during an incoming call, the phone rejects the incoming call with a status code of “486 Busy Here”. The IP phones allow an administrator to configure this status code.
Page 372: Message Waiting Indicator Line
LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). A User can configure the MWI using the Aastra Web UI only. An Administrator can configure the MWI on single or all lines using the configuration files or the Aastra Web UI.
Page 373: Customizable Message Waiting Indicator (Mwi) Request Uri
Customizable Message Waiting Indicator (MWI) Request URI In Release 3.1, an Administrator can now enter a parameter in the configuration files to customize the request-URI for MWI feature subscription. This new parameter is called “sip linex mwi request uri”. This feature can be set on a per-line basis using the configuration files only. Note: “Sip Explicit MWI Subscription”...
Page 374: Dnd Key Mode
Phone • Custom An Administrator or User can set the DND mode using the Aastra Web UI at the path Basic Settings->Preferences->General->DND Key Mode. An Administrator can also set the DND Key Mode using the configuration files. Note: You must configure a DND key on the phone to use this feature.
Page 375 If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 376: Call Forward Mode
(In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 377 “Call Forward Key Mode Settings” page A-137. Aastra Web UI Click on Basic Settings->Preferences->General. Note: If there is no CFWD key configured on the phone or it is removed, you can still configure Call Forwarding via the IP Phone UI at the path Options->Call Forward.
Page 378 No Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 379: Link Layer Discovery Protocol For Media Endpoint Devices (Lldp-Med) And Emergency Location Identification Number (Elin)
Previously, Aastra IP Phones had a 5 second time-out for listening to LLDP-MED responses when the phone is booting up. If LLDP-MED responses are received after this initial listening period, the phone will ignore the response.
Page 380 Use the following procedure to enable/disable LLDP-MED using the IP Phone UI. Note: You cannot configure the “LLDP Interval” or the “Use LLDP ELIN” parameters via the IP Phone UI. Aastra IP Phone UI Step Action Press Options, and then select Administrator Menu.
Page 381 This field enables or disables Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED) on the IP Phone. Press DONE to save the change. Use the following procedure to configure LLDP-MED using the Aastra Web UI: Aastra Web UI Click on Advanced Settings->Network->Advanced Network Settings.
Page 382 Aastra Web UI Select Basic Settings->Preferences->General. The “Use LLDP ELIN” field is enabled by default. To disable LLDP ELIN, click the check mark in the box to clear the check mark. This field enables or disables the use of an Emergency Location Identification Number (ELIN) received from LLDP as a caller ID for emergency numbers.
Page 383: Incoming/Outgoing Intercom With Auto-Answer And Barge In
Incoming/Outgoing Intercom with Auto-Answer and Barge In The Intercom feature allows you to press the configured Intercom button on the IP phone and then enter the number you want to call to initiate an intercom call. Intercom calls can be controlled either locally (phone-side) or by the SIP server (server-side).
Page 384: Incoming Intercom Calls
When you disable this parameter (0 = disable in the configuration files), and there is an active call, the phone treats an incoming intercom call like a normal call and plays the call warning tone. You can set this parameter using the configuration files or the Aastra Web UI. 41-001343-01 Rev 02, Release 3.2.2...
Page 385 5-108. Configuring Intercom Calls Settings You can configure the Intercom feature using the configuration files or the Aastra Web UI. Note: An administrator can configure the incoming and outgoing Intercom feature. A user can configure the incoming Intercom feature only.
Page 386 Aastra Web UI If Server-Side is selected, enter a prefix to add to the phone number in the "Prefix Code" field. Note: For Sylantro servers, enter *96. If Phone-Side or Server-Side is selected, select a line from the Line list box for which you want the IP phone to use as its configuration on the Intercom call.
Page 387: Group Paging Rtp Settings
• softkeyN value, topsoftkeyN value, prgkeyN value, or expmodX keyN value An Administrator or User can use the following parameters in the Aastra Web UI to set Group Paging RTP Settings: • Paging Listen Addresses (Path: Basic Settings->Preferences->Group Paging RTP Settings) •...
Page 388 For specific parameters you can set in the configuration files, see Appendix A, the section, “Enable Microphone During Early Media” page A-186. Use the following procedure to configure RTP streaming for Paging applications using the Aastra Web UI Aastra Web UI Click on Basic Settings->Preferences->Group Paging RTP Settings.
Page 389 Aastra Web UI Click on Softkeys and XML. Click on Programmable Keys. Click on Expansion Module Keys. Choose a key that you want to assign as the Paging Key and select Paging from the “Type” field. In the “Label” field, enter a key label to assign to the Paging key (for example, “Group 1”).
Page 390 Using the Configured Paging Key on the IP Phone The following procedure describes the use of the Paging key. The procedures assumes you have already configured the Paging key using the configuration files or the Aastra Web UI. Notes: Recipient of a Paging call can set a global “Do Not Disturb”...
Page 391: Speeddialkey Mapping
speeddialKey Mapping There are hard keys on your phone, such as Hold, Redial, Xfer, and Conf that are configured by default for specific call-handling features. (See the product-specific User Guide for more information about these key functions. Notes: On 8 and 11-Line LCD phones, the Xfer and Conf keys are hard-coded by default on keys 5 and 6 to the left of the LCD display and cannot be reassigned.
Page 392 If no number is configured, the Redial and Conference keys return to their original functionality. You can configure this feature using the configuration files or the Aastra Web UI. Note: If you configure the Redial and Conference keys for speeddialing on the 6757i CT Base Station, the Redial and Conference keys on the 6757i CT handset retain their original functionality.
Page 393: Send Dtmf For Remapping Conference Or Redial Key
Using Redial Key for “Last Number Redial” have an enhanced redial user interface The IP phones that allows a user to quickly redial the last number that was dialed out from the phone. You can: • Press the REDIAL key twice to redial the last number dialed. •...
Page 394: Ring Tones And Tone Sets
Global: Global: Tone 1 Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Configuration Method Valid Values Default Value Aastra Web UI Global: Global: Tone 1 Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Per-Line: Per-Line:...
Page 395 - call waiting tone - ring cadence pattern IMPORTANT: You configure ring tones and tone sets using the Aastra Web UI, IP Phone UI, or configuration files. However, when using the IP phone UI, you can set global configuration only.
Page 396: Configuring Ring Tones And Tone Sets
Configuring Ring Tones and Tone Sets Use the following procedures to configure ring tones and tone sets on the IP phones. Configuration Files For specific parameters you can set in the configuration files for ring tones, see Appendix A, the section, “Ring Tone and Tone Set Global Settings”...
Page 397 Press the to return to the previous menu or press the to return to the idle screen. Aastra Web UI Click on Basic Settings->Preferences. For global configuration: In the "Ring Tones" section, select a country from the "Tone Set" field.
Page 398: Priority Alerting
You can enable or disable priority alerting on the IP phone for the Asterisk, Broadworks, and Sylantro servers using the configuration files and the Aastra Web UI. Configuration of priority alerting is on a global-basis only.
Page 399 When the ring tone keywords appear in an "Alert-Info" header from a Sylantro server, the keyword is mapped to the ring tone pattern based on the configuration you set in the Aastra Web UI or the configuration files. Ring Tone Patterns In IP Telephony, different ringing patterns have different frequencies and cadences.
Page 400 A System Administrator can configure the ring tone cadences if required, using the configuration files. The following table identifies the different Bellcore ring tone patterns and cadences. Minimum Nominal Maximum Pattern Duration Duration Duration Bellcore Tone Pattern Cadence (ms) (ms) (ms) (Standard) Ringing...
Page 401 Brazilian Tone Set Cadences The following are Brazilian tone set cadences. Tone Frequency (Hz) Cadence (on/off) Dial Continuous Secondary Dial 300/100/300/1300 Ringing 1000/4000 Busy 250/250 Congestion 500/500 Call Waiting 100/100/100/10000 Ring Cadence 1000/4000 Russian Tone Set Cadences The following are Russian tone set cadences. Cadence (ms) Tone Frequency (Hz, dBm0)
Page 402 Note: You can configure Bellcore cadences using the configuration files only. Configuring Priority Alerting using the Aastra Web UI. Use the following procedure to configure Priority Alerting using the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences. In the "Priority Alerting Settings" section, enable the "Enable Priority Alerting" field by checking the check box.
Page 403 Ring Tone Pattern (Asterisk/Broadworks Servers) page -122. For Sylantro servers, call waiting tones are specified by the Bellcore tones you configure in the Aastra Web UI or the configuration files. See the table Ring Tone Pattern (Sylantro Servers) page -122.
Page 404: Directed Call Pickup (Blf Or Xml Call Interception)
Pickup Done Reference For more information about using the AastraIPPhoneTextMenu object, contact Aastra Customer Support regarding the “Aastra XML Development Guide.” BLF and XML softkeys/programmable keys monitor the states of an extension. The extension states can be one of three states: "busy", "ringing" and "idle". If the monitored extension is in the "ringing"...
Page 405 3. The phone that picks up displays the prefix code + the extension number (for example, *981234 where prefix key = *98, extension = 1234). You can enable/disable “Directed Call Pickup” using the configuration files or the Aastra Web Note: The “Directed Call Pickup” feature is disabled by default. 5-128...
Page 406 “Directed Call Pickup (BLF or XML Call Interception) Settings” page A-192. Aastra Web UI Click on Basic Settings->Preferences->Directed Call Pickup Settings. Enable the "Directed Call Pickup" field by checking the check box. (Disable this field by unchecking the box). Default is disabled.) (optional) Enter a prefix in the "Directed Call Pickup Prefix"...
Page 407 Use the following procedure to configure BLF or BLF/List for Directed Call Pickup in the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Directed Call Pickup Settings. Enable the "Directed Call Pickup" field by checking the check box. (optional) Enter a prefix in the "Directed Call Pickup Prefix" field. For example, *98.
Page 408 Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Note: Depending on your phone-model, the key configuration screen displays. The 6757i Key Screen is shown as an example. Select a softkey or programmable key to configure.
Page 409 Aastra Web UI In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my6757i-blf-list@as.broadworks.com. Note: The value of the BLF\List URI parameter must match the list name configured. Otherwise, no values display on the 6757i screen and the feature is disabled.
Page 410 “Softkey/ Programmable Key/Feature Key/Expansion Module Key Parameters” page A-199. Use the following procedure to configure XML for Directed Call Pickup in the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Directed Call Pickup Settings. Enable the "Directed Call Pickup" field by checking the check box.
Page 411 For example, http://65.205.71.13/xml/startup/key.php?user=$$SIPREMOTENUMBER$$. Note: For more information about creating an XML script to use with Directed Call Pickup, see the Aastra XML Developer’s Guide. Select the line state (idle, connected, incoming, outgoing, busy) that you want to apply to the XML softkey or programmable key.
Page 412: Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys
Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys You can configure the softkeys, programmable keys, feature keys, and expansion module keys that are applicable to a specific phone model, to perform specific functions on the IP phones. Note: When entering definitions for softkeys in the configuration files, the “#”...
Page 413 State-Based Softkeys (8 and 11-Line LCD phones only) Users and administrators can configure a specific state to display when a softkey is being used. Available states you can configure for each softkey include: idle - The phone is not being used. •...
Page 414 You can enable or disable the softkey states using the configuration files or the Aastra Web UI. In the Aastra Web UI, you disable a state by unchecking the box for that operational state. In the configuration files, you use the following parameters to enable and disable operational states: •...
Page 415: Configuration Example
A blank displays for softkey5. Connected displays as applicable. softkey6 (not used) Key 5 speeddial displays for softkey6. Connected displays as applicable. Softkeys and programmable keys are configurable using the Aastra Web UI or the configuration files. 5-138 41-001343-01 Rev 02, Release 3.2.2...
Page 416 You can configure the softkeys and programmable keys on the phones and any attached expansion module keys to perform specific functions using the configuration files or the Aastra Web UI. Note: On the 6739i, you can also configure softkeys using the IP Phone UI.
Page 417 Key Functions Table Softkey/ Configuration Aastra Web UI Programmable Description File Parameter Parameter Key Function None none None Indicates not setting for the key. Line line Line Indicates the key is configured for line use. speeddial speeddial speeddial Indicates the key is configured for speeddial use.
Page 418 Softkey/ Configuration Aastra Web UI Programmable Description File Parameter Parameter Key Function Directed Call Directed Call (For Sylantro Servers) Indicates the key is configured for Pickup (DCP)/ Pickup either Directed Call Pickup or Group Call Pickup. The DCP/ Group Call Pickup...
Page 419 Indicates the key is set to be used as the Intercom key. For more information about using the Intercom key, see your model-specific Aastra IP Phone User’s Guide. For information about other Intercom features, see “Incoming/Outgoing Intercom with Auto-Answer and Barge In”...
Page 420 Softkey/ Configuration Aastra Web UI Programmable Description File Parameter Parameter Key Function Transfer xfer Transfer Indicates the key is configured as a transfer key for transferring calls. (Applicable to the 6753i only) For more information about using the Xfer key, see your Model-specific User’s Guide.
Page 421 For specific parameters you can set in the configuration files, see Appendix A, the sections, “Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters” page A-199. Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>.
Page 422: Shifting Of Softkey Positions For Busy States
Aastra Web UI If applicable, in the "Value" field, enter a value to associate with the softkey. For example, for a speeddial value, you can enter a number you want to use for the speeddial key, or 12345+ as a speeddial prefix.
Page 423 For Example: During a call with this parameter disabled (Example 1), softkeys 1 (Park) and 2 (DND) do not appear on page 1. The user has to press the More key to access them on page 2. During a call with the “collapsed context user softkey screen” parameter enabled (Example 2), Park and DND appear on page 1 in position 4 and 5.
Page 424 In addition to the softkeys on the 6757i CT, this phone also has handset keys you can configure with specific features. You can use the Aastra Web UI to configure the handset keys. Note: You configure the handset keys using the Aastra Web UI (Operation->Handset Keys) or by pressing the "F"...
Page 425 Handset Feature Key Functions You can configure the features keys on the 6757i CT handset to perform specific functions using the configuration files or the Aastra Web UI.The following table identifies the available functions for the feature keys on the 6757i CT handset.
Page 426 Icom Indicates the key is set to be used as the Intercom key. For more information about the Icom key, see your Aastra IP Phone 6757i CT User’s Guide. For information about other Intercom features, see “Incoming/Outgoing Intercom with Auto-Answer and Barge In”...
Page 427 For more information about the Flash key, see your Aastra IP Phone 6757i CT User’s Guide. Reference For more information about features key functions for your 6757i CT, see your Aastra IP Phone 6757i CT User’s Guide. 5-150 41-001343-01 Rev 02, Release 3.2.2...
Page 428 You can program up to 15 feature keys on the 6757i CT IP phone using the configuration files or the Aastra Web UI. Use the following procedure to program the feature keys on your 6757i CT Base Station and all paired handsets.
Page 429: Customizing The Key Type List In The Aastra Web Ui
Programmable Key, Expansion Module Key, and/or Feature Key (CT Models). Currently, in the Aastra Web UI for a phone, you can select a type of key from a list of approximately 26 key types to assign to a softkey, programmable key, expansion module key, and/or feature key.
Page 430 Web interfaces for that phone. Customizing the Key Type List Using the Configuration Files Use the following procedure to configure the Key Type List that displays in the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Customizing the Key Type List”...
Page 431: Speeddial Prefixes
You can configure the speeddial prefix using the configuration files or the Aastra Web UI. 5-154...
Page 432: Enabling/Disabling Ability To Add Or Edit A Speeddial Key
Enabling/Disabling Ability to Add or Edit a speeddial Key The IP Phones allow you to set a parameter, “speeddial edit” using the configuration files that allows you to enable or disable the ability to add a speeddial key or edit a speeddial key from the IP Phone UI.
Page 433: Busy Lamp Field (Blf)
Note: You can configure a maximum of 50 BLFs on the M670i and M675i Expansion Modules. You can configure a BLF key on the IP Phones using the configuration files or the Aastra Web 5-156 41-001343-01 Rev 02, Release 3.2.2...
Page 434 You can configure a BLF/List key on the IP Phones using the configuration files or the Aastra Web UI. You can also specify a BLF list URI that the phone uses to access the required BLF list. You can specify a BLF List URI using the “list uri”...
Page 435 Field service page and also enter in a list name for the monitored users BLF list on the same page. Changes to the “Monitored Users List” are dynamic and the Aastra IP phones are automatically updated without requiring a restart.
Page 436 A-199. • “BLF List URI Settings” page A-233. Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Depending on your phone-model, the key configuration screen displays. The 6757i Key Screen is shown as an example.
Page 437 Aastra Web UI For 8 and 11-Line LCD softkeys: In the "Label" field, enter the name of the person who’s extension you are monitoring (if “Type” is BLF). Note: If BLF\List type is selected, no label value is required. The BroadWorks BLF List name is configured in the "BLF List URI"...
Page 438: Blf Subscription Period
120 for this parameter, the default value (3600) will be used by the IP phone. You can configure this feature using the configuration files or the Aastra Web UI. Configuring BLF Subscription Period Use the following procedures to configure the BLF subscription period on the IP phone.
Page 439 Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "BLF Subscription Period" field. Click to save your changes. 5-162 41-001343-01 Rev 02, Release 3.2.2...
Page 440: Blf/Xfer And Speeddial/Xfer Keys
BLF/Xfer and speeddial/Xfer Keys The IP Phones have a transfer (Xfer) enhancement feature you can use with the BLF and speeddial keys - BLF/Xfer and speeddial/Xfer. The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines.
Page 441 Note: On the 6739i, you can configure a BLF./Xfer and speeddial/Xfer softkeys using the IP Phone UI also. For more information, see the Aastra Model 6739i IP Phone User Guide. Configuring the BLF/Xfer Key and the speeddial/Xfer Key Using the Configuration...
Page 442 Examples: softkey1 type: speeddialxfer softkey1 label: BX7801 softkey1 value: 7801 softkey1 line: 1 softkey1 states: idle connected incoming outgoing busy prgkey1 type: blfxfer prgkey1 value: 35 prgkey1 line: 1 Refer to the following in Appendix A to configure a BLF/Xfer and speeddial/Xfer key on the IP phone using the configuration files.
Page 443 Configuring the BLF/Xfer Key and the speeddial/Xfer Key Using the Aastra Web You configure the BLF/Xfer key and/or the speeddial/Xfer Key on the IP phone similar to configuring a BLF key or speeddial key using the Aastra Web UI. Use the following procedure to configure BLF/Xfer and/or speeddial/Xfer.
Page 444 Aastra Web UI Top Keys Tab (6757i example) Choose a key that you want to assign the BLF/Xfer key or a speeddial/Xfer key to, and select BLF/ Xfer or speeddial/Xfer from the “Type” field. In the “Label” field, enter a key label to assign to the BLF/Xfer key (for example, “BX35”).
Page 445: Speeddial/Conference Key
The softkey/programmable key is called "speeddial/Conf" in the Web UI drop down list. In the configuration file, use "speeddialconf" as the softkey type. Note: On the 6739i, you can configure a speeddial/Conf softkey using the IP Phone UI also. For more information, see the Aastra Model 6739i IP Phone User Guide. 5-168...
Page 446 Configuring the speeddial/Conf Key Using the Configuration Files To configure the speeddial/Conf key using the configuration files, you enter “speeddialconf” for the key type. The following parameters are examples you can use to configure the speeddial/Conf key: softkey1 type: speeddialconf softkey1 label: Sales softkey1 value: 5645 softkey1 line: 3...
Page 447 Configuring the speeddial/Conf Key Using the Aastra Web UI Use the following procedure to configure the speeddial/Conf Key using the Aastra Web UI. Aastra Web UI Click on Operation->Sottkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module Keys.
Page 448: Automatic Call Distribution (Acd) (For Sylantro Servers)
Automatic Call Distribution (ACD) (for Sylantro Servers) The IP phones support an Automatic Call Distribution (ACD) feature for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents). To use the ACD feature on an IP phone, the administrator must first configure an an ACD softkey or programmable key.
Page 449 You can configure an ACD key on softkeys, programmable keys, and extension module keys. Note: On the 6739i, you can configure an ACD softkey using the IP Phone UI also. For more information, see the Aastra Model 6739i IP Phone User Guide.
Page 450 Configuring an ACD Key Using the Aastra Web UI Use the following procedure to configure an ACD softkey, programmable key, or expansion module key using the Aastra Web UI. This procedure uses the 6757i IP phone as an example. Aastra Web UI Click on Operation->Softkeys and XML...
Page 451 Configuring the ACD Auto-Available Timer Using the Aastra Web UI Use the following procedure to configure an ACD auto-available timer using the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Auto Call Distribution Settings. In the “Auto Available” check-box, click Enabled.
Page 452 IP phone. To login to a phone queue, your system administrator must preconfigure an ACD softkey or programmable key on your Aastra IP phone. For models 8 and 11-Line LCD phones, the ACD softkey is labeled according to your network requirements.
Page 453 Blinking icon icon Logging In to a Phone Queue (8 and 11-Line LCD phones) Use the following procedure to log into a phone queue from your Aastra IP phone. Aastra IP Phone UI Step Action Press the ACD softkey on your IP phone.
Page 454 Aastra IP Phone UI Step Action Press the Log In softkey. You are logged into the phone queue. Once you log in, examine the IP Phone UI, and note the following information: • If your IP phone status is set to “available” then the server will begin to distribute phone calls from this queue to your IP phone.
Page 455 Logging In To a Phone Queue (3-Line LCD phones) Use the following procedure to log into a phone queue from your Aastra IP phone. Aastra IP Phone UI Step Action Press the ACD programmable key on your IP phone. To login to the phone queue, use your IP phone keypad to enter the following information: User ID: The phone number you use to access the queue.
Page 456: Acd Subscription Period
120 for this parameter, the default value (3600) will be used by the IP phone. You can configure this feature using the configuration files or the Aastra Web UI. Configuring ACD Subscription Period Use the following procedures to configure the ACD subscription period on the IP phone.
Page 457 Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "ACD Subscription Period" field. Click to save your changes. 5-180 41-001343-01 Rev 02, Release 3.2.2...
Page 458: Bla Subscription Period
If no value is specified in the Subscribe message received from the server, the phone uses the default value of 300 seconds. You can configure this parameter using the configuration files or the Aastra Web UI. Configuring the BLA Subscription Period Use the following procedures to configure the BLA Subscription Period.
Page 459 Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. In the “BLA Subscription Period” field, enter a value, in seconds, that the phone waits to receive a BLA subscribe message from the server. If you specify zero (0), the phone uses the value specified for the BLA expiration in the subscribe message received from the server.
Page 460: Directed Call Pickup/Group Call Pickup (For Sylantro Servers)
The Directed Call Pickup/Group Call Pickup feature allows you to intercept - or pickup - a call on a monitored extension. An Administrator or User can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify the extension that you want to monitor.
Page 461 Configuring Directed Call Pickup (DCP) Using the Aastra Web UI (for Sylantro Servers) Use the following procedure to configure Directed Call Pickup using the Aastra Web UI. This procedure uses the 6755i IP Phone as an example. Aastra Web UI Click on Operation->Softkeys and XML...
Page 462 Aastra Web UI In the “Label” field, specify a name for this Directed Call Pickup softkey. For example: DCP2200 In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: 2200 Click to save your changes.
Page 463 Configuring Group Call Pickup (GCP) Using the Aastra Web UI (for Sylantro Servers) Use the following procedure to configure Group Call Pickup using the Aastra Web UI. Note: A ring group must be configured on the Sylantro Server in order for a GCP softkey to function.
Page 464 Using Directed Call Pickup/Group Call Pickup Use the following procedure for the DCP/GCP on your phone. Note: Before using the DCP/GCP feature on your phone, you must first configure the DCP or GCP key. You must identify the extension(s) or phone number(s) you want to monitor when configuring the key.
Page 465: Do Not Disturb (Dnd)
DND OFF. You can configure the DND softkey and the DND mode (Account, Phone, Custom) using the configuration files or the Aastra Web UI. Once you configure DND, you can access the DND screen on the IP Phone UI.
Page 466 Important Notes • In the Aastra Web UI, the “Account Configuration” page replaces the previous “Call Forward Settings” page. • In the IP Phone UI, the new DND key feature now has new menu screens. • If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes.
Page 467 If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 468 Aastra Web UI Click on Basic Settings->Account Configuration. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box. Notes: 1. If you selected “Account” or “Custom” mode in step 2, you can enable/disable each account or all accounts as applicable.
Page 469 Aastra Web UI Click on Operation->Softkeys and XML; Click on Operation->Programmable Keys; Click on Operation->Expansion Module. Softkeys 1 and 2 configured for DND Note: If there is no DND key configured or if it is removed, DND is disabled on the IP Phone.
Page 470 Using DND Modes via the IP Phone UI If you add a DND key using the configuration files or the Aastra Web UI, you can toggle the DND state using the IP Phone UI. Use the following procedure to enable/disable DND on the IP Phone.
Page 471 Aastra IP Phone UI Step Action DND in Account Mode On 3-Line LCD phones: With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Use the RIGHT and LEFT arrow keys to scroll through each account.
Page 472 Aastra IP Phone UI Step Action On the 6739i: With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Mon Jan 1 L1 John Smith 401 12 : 45pm...
Page 473 Aastra IP Phone UI Step Action DND in Phone Mode On 3-Line LCD phones: Press the DND key to toggle DND ON or OFF for all accounts on the phone. Toggling to ON enables DND on all accounts on the phone. Toggling to OFF disables DND on all accounts on the phone. Use the RIGHT and LEFT arrow keys to scroll through each account.
Page 474 Aastra IP Phone UI Step Action On the 6739i: Press the DND key to toggle DND ON or OFF for all accounts on the phone. Mon Jan 1 L1 John Smith 401 12 : 45pm DND Status Icon Flash Home...
Page 475 Aastra IP Phone UI Step Action DND in Custom Mode On 3-Line LCD phones: Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific account or all accounts. Use the UP and DOWN arrow keys to scroll through the accounts.
Page 476 Aastra IP Phone UI Step Action DND in Custom Mode (continued) On the 8 and 11-Line LCD phones: Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific account or all accounts. Use the UP and DOWN arrow keys to scroll through the accounts.
Page 477 Aastra IP Phone UI Step Action On the 6739i: With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Mon Jan 1 L1 John Smith 401 12 : 45pm...
Page 478: Bridged Line Appearance (Bla)
BLA DA can be configured on a global basis or on a per-line basis on the IP phones using the Aastra Web UI or the configuration files. The following table shows the number of lines that can be set to BLA for each model phone.
Page 479 Configuring BLA You can configure BLA on a global or per-line basis using the configuration files or the Aastra Web UI. Global BLA You configure BLA on a global basis in the configuration files using the following parameters: sip mode...
Page 480 For ININ Server When configuring the BLA feature on an ININ server, the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter without the incremented digit added to the phone #. For example, if the sip lineN user name for the first phone is 10101, and the sip lineN user name for the second phone is 10102, etc., you would configure BLA on a per-line basis for the ININ server as follows: (# for phone 1 with appearance of phone 3)
Page 481 Aastra Web UI For global configuration of BLA: Click on Advanced Settings->Global SIP->Basic SIP Authentication Settings. For per-line configuration of BLA: Click on Advanced Settings->Line N (1-9). In the "Line Mode" field, select the BLA option. In the "Phone Number" field, enter the phone number of the IP phone.
Page 482 Aastra Web UI For global configuration of BLA: In the "BLA Number" field, enter the Bridge Line Appearance (BLA) number to be shared across all IP phones. For per-line configuration of BLA: In the "BLA Number" field, enter the Bridge Line Appearance (BLA) number to be shared on a specific line.
Page 483: Bla Support For Third Party Registration
BLA Support for Third Party Registration BLA allows an Address Of Record (AOR) to be assigned onto different line appearances for a group of SIP user agents (IP phones). When a call is made to this BLA number, the call is offered to all user agents that have mapping to this BLA.
Page 484: P-Preferred Identity Header For Bla Accounts
Whether or not the "sip mwi for bla account" parameter is enabled, the priority for displaying MWI does not change. You can configure this feature using the configuration files or the Aastra Web UI. Limitations The following are limitations of the BLA Support for MWI feature: •...
Page 485 For specific parameters you can set in the configuration files, see Appendix A, the section, “BLA Support for MWI” page A-94. Configuring BLA Support for MWI using the Aastra Web UI Use the following procedure to configure BLA support for MWI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings.
Page 486: Shared Call Appearance (Sca) Call Bridging
Shared Call Appearance (SCA) Call Bridging Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a button on the secretary's phone. Calls can be transferred between two phones with the same extension button by simply putting the call on hold at one phone and picking it up on the other.
Page 487 Keys States and LED Behavior There are two new call states on the phones that support SCA bridging: Bridge-active - A bridged call is in progress • Bridge-held - The 3rd-party (i.e., non-SCA party) in the bridge is on hold. •...
Page 488 Softkey Line Keys Non-Call State Call Icon Call LED Non-Call Icon Idle Small circle None Small circle None Seized Sold Circle Solid Red Progressing (outgoing call) Empty circle Solid Red Sold Circle Solid Red Alerting (incoming call) Empty blinking circle Flashing Red Active Empty circle...
Page 489 Line key Phone Behavior State Call Line Key Pressed Non-Call Line Key Pressed Idle Attempt to seize the line Seized Ignore Hang up Progressing Hang up Ignore Alerting answer Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore Bridge-active Hold Bridge Bridge-held...
Page 490: Park/Pick Up Softkey
Administrators can configure the park and pickup call keys using the configuration files or the Aastra Web UI. Users can make changes to customize the label and the state of the park/pick up keys using the Web UI.
Page 491 Configuring Park/Pickup Key Using Configuration Files In the configuration files, you configure the park/pickup keys using the key parameters. You also must specify the "sip lineN park and pickup config” parameter. The following examples show park/pickup configurations using specific servers. Examples for Models with 8 and 11-Line LCDs Server Park Configuration...
Page 492 Pickup Values* Asterisk Sylantro BroadWorks Use the following procedure to configure the park/pickup call feature using the Aastra Web UI. Aastra Web UI For 8 and 11-Line LCD Phones Click on Advanced Settings ->Line 1 (you can select any line) Under Advanced SIP Settings in the “Park Pickup Config”...
Page 493 Aastra Web UI Click on Operation->Softkeys and XML. Pick a softkey to configure for parking a call. In the "Type" field, select Park. In the "Label" field, enter a label for the park softkey. Note: The” Value” and “Line” fields are already configured from the “Park Pickup Config” field.
Page 494 Aastra Web UI Click on Operation->Handset Keys. Pick a handset key to configure for parking a call. In the "Type" field, select Park. In the "Label" field, enter a label for the park softkey. Pick another handset key to configure for picking up a call.
Page 495 Aastra Web UI In the "Type" field, select Pickup. Note: The” Value” and “Line” fields are already configured from the “Park Pickup Config” field. Click to save your changes. Click on Operation->Reset. Click on Reset, then click to restart the IP phone and apply the changes.
Page 496: Last Call Return (Lcr) (Sylantro Servers)
This feature is for Sylantro servers only. You can configure the “lcr” softkey feature via the configuration files or the Aastra Web UI. Note: On the 6739i, you can configure a Last Call Return softkey using the IP Phone UI also.
Page 497 Aastra Web UI For the 6757i/6757i CT: Click on Operation->Softkeys and XML. Pick a softkey to configure for Last Call Return. In the "Type" field, select lcr. In the "Line" field, select a line for which to apply the last call return configuration.
Page 498 Aastra Web UI For the 6757i CT Handset: Click on Operation->Handset Keys. Pick a handset key to configure for Last Call Return. In the "Key Function" field, select lcr. Click to save your changes. For 3-Line LCD phones: Click on Operation->Programmable Keys.
Page 499 Aastra Web UI For 3-Line LCD phones: In the "Line" field, select a line for which to apply the lcr configuration. Click to save your changes. 5-222 41-001343-01 Rev 02, Release 3.2.2...
Page 500: Call Forwarding
(In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 501: Configuring Call Forwarding
Aastra Web UI screen to see the changes. Note: On the 6739i, you can configure a Call Forward softkey using the IP Phone UI also. For more information, see the Aastra Model 6739i IP Phone User Guide. Configuring Call Forwarding You use the following parameters to set CFWD on the IP Phone using the configuration files: •...
Page 502 Aastra Web UI Click on Operation->Softkeys and XML; Click on Operation->Programmable Keys; Click on Operation->Expansion Module. Softkey 2 configured for CFWD Click to save your changes. 41-001343-01 Rev 02, Release 3.2.2 5-225...
Page 503 No Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 504 Aastra Web UI Click to save your changes. The change takes effect immediately without a reboot. Click on Basic Settings->Account Configuration. For each account, enable CFWD state by placing a check mark in one or more of the following “State” fields: •...
Page 505 If you selected “Phone” mode, all accounts are set to the same CFWD configuration (All, Busy, and/ or No Answer) as Account 1 on the phone. (In the Aastra Web UI, only Account 1 is enabled. All other accounts are grayed out but use the same configuration as Account 1.) Using the Aastra Web UI, if you make changes to Account 1, the changes apply to all accounts on the phone.
Page 506 Using CFWD Modes via the IP Phone UI If you enable/disable CFWD using the configuration files or the Aastra Web UI, you can use the CFWD screens that display to the IP Phone UI. You can access the CFWD parameters by pressing a configured CFWD key (if previously configured) OR by pressing Options->Call Forward on the...
Page 507 Aastra IP Phone UI Step Action CFWD in Account Mode (3-Line LCD Phones) Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname3 Screenname2 Screenname1 CFWD Busy CFWD All Jan 1 12:96 Jan 1 12:96 Jan 1 12:96 In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone.
Page 508 Aastra IP Phone UI Step Action Select a state for the account(s) in focus using the UP and DOWN arrow keys. You can enable/disable any or all of the following states for an account: • All - Enables CFWD All for an account and forwards all incoming calls for that account, to the specified number.
Page 509 Aastra IP Phone UI Step Action In the CFWD State screen, press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE. 1. Cfwd All to view 1. Cfwd State Change Done CFWD Number 2. Cfwd Number...
Page 510 Aastra IP Phone UI Step Action Press DONE to save CFWD All Number, CFWD All State, CFWD Busy Number, CFWD Busy State, CFWD No Answer Number, CFWD No Answer State, CFWD No Answer Rings. Each time you press DONE, the following “Apply Changes” screen displays.
Page 511 Aastra IP Phone UI Step Action CFWD in Phone Mode (3-Line LCD Phones) Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname3 Screenname1 Screenname2 CFWD All CFWD All CFWD All Jan 1 12:96 Jan 1 12:96...
Page 512 Aastra IP Phone UI Step Action Select a state using the UP and DOWN arrow keys. You can enable/disable a specific account on the phone with any or all of the following states. However, the configuration you set will apply to all accounts on the phone.
Page 513 Aastra IP Phone UI Step Action In the CFWD State screen, press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE. 1. Cfwd All to view 1. Cfwd State Change Done CFWD Number 2. Cfwd Number...
Page 514 Aastra IP Phone UI Step Action Press DONE to save CFWD All Number, CFWD All State, CFWD Busy Number, CFWD Busy State, CFWD No Answer Number, CFWD No Answer State, CFWD No Answer Rings. Each time you press DONE, the following “Apply Changes” screen displays.
Page 515 Aastra IP Phone UI Step Action CFWD in Custom Mode (3-Line LCD Phones) Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname3 Screenname2 Screenname1 CFWD NoAns CFWD All CFWD Busy Jan 1 12:96 Jan 1 12:96...
Page 516 Aastra IP Phone UI Step Action Select an account to configure. Press the CHANGE key. The CFWD Mode screen displays. Use the UP and DOWN arrow keys to scroll through each state screen. Cfwd Mode 1. All Change Done Indicates...
Page 517 Aastra IP Phone UI Step Action Select a state for the account(s) in focus using the UP and DOWN arrow keys. You can enable/disable any or all of the following states for a specific account or for all accounts (with individual configurations): •...
Page 518 Aastra IP Phone UI Step Action In the CFWD State screen, press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE. 1. Cfwd All to view 1. Cfwd State Change Done CFWD Number 2. Cfwd Number...
Page 519 Aastra IP Phone UI Step Action Press DONE to save CFWD All Number, CFWD All State, CFWD Busy Number, CFWD Busy State, CFWD No Answer Number, CFWD No Answer State, CFWD No Answer Rings. Each time you press DONE, the following “Apply Changes” screen displays.
Page 520 Aastra IP Phone UI Step Action CFWD in Account Mode (8 and 11-Line LCD Phones) Use the RIGHT and LEFT arrow keys to scroll through each account. Services Services Services Callers Callers Callers Screenname2 Screenname3 Screenname1 CFWD Busy CFWD All...
Page 521 Aastra IP Phone UI Step Action Select a state for the account(s) in focus using the UP and DOWN arrow keys. You can enable/disable any or all of the following states for an account: • All - Enables CFWD All for an account and forwards all incoming calls for that account, to the specified number.
Page 522 Aastra IP Phone UI Step Action For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON.
Page 523 Aastra IP Phone UI Step Action Use the DOWN arrow key to scroll to the “Number” field. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify.
Page 524 Aastra IP Phone UI Step Action CFWD in Phone Mode (8 and 11-Line LCD Phones) Use the RIGHT and LEFT arrow keys to scroll through each account. Services Services Services Callers Callers Callers Screenname2 Screenname3 Screenname1 CFWD All CFWD All...
Page 525 Aastra IP Phone UI Step Action Select a state for the phone using the UP and DOWN arrow keys. You can enable/disable a specific account on the phone with any or all of the following states. However, the configuration you set will apply to all accounts on the phone.
Page 526 Aastra IP Phone UI Step Action In the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON.
Page 527 Aastra IP Phone UI Step Action Press DONE in the CFWD State Screen to save all changes. Press DONE in the CFWD Mode Screen to save all changes. Note: In “Phone” mode, the configuration applies to all the accounts on the phone.
Page 528 Aastra IP Phone UI Step Action CFWD in Custom Mode (8 and 11-Line LCD Phones) Use the RIGHT and LEFT arrow keys to scroll through each account. Services Services Services Callers Callers Callers Screenname2 Screenname3 Screenname1 CFWD Busy CFWD All...
Page 529 Aastra IP Phone UI Step Action Select an account using the UP and DOWN arrow keys. You can also use the following keys if required: All Off Key- Disables CFWD for all accounts on the phone. All On Key - Enables CFWD for all accounts on the phone.
Page 530 Aastra IP Phone UI Step Action Select a state for the selected account(s) using the UP and DOWN arrow keys. You can enable/disable any or all of the following states for a specific account or for all accounts (with individual configurations): •...
Page 531 Aastra IP Phone UI Step Action Press the CHANGE key for the mode you selected in step 4. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Services Callers Callers Call Forward...
Page 532 Aastra IP Phone UI Step Action Use the DOWN arrow key to scroll to the “Number” field. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify.
Page 533 Aastra IP Phone UI Step Action CFWD in Account Mode (6739i) Press the <Services> Key, then press the <Call Forward> button. Press a pre-configured Call Forward softkey. The following screen displays. Mon Jan 1 Call Forward>Account 12 : 45pm John...
Page 534 Aastra IP Phone UI Step Action Copy to all modes If you enter a phone number for the ALL parameter, you can press the to automatically copy the same phone number to the BUSY and NO ANSWER phone number fields.
Page 535 Aastra IP Phone UI Step Action CFWD in Phone Mode (6739i) Press the <Services> Key, then press the <Call Forward> button. Press a pre-configured Call Forward softkey. The following screen displays. Mon Jan 1 Call Forward>Global 12 : 45pm Phone Number...
Page 536 Aastra IP Phone UI Step Action CFWD in Custom Mode (6739i) Press the <Services> Key, then press the <Call Forward> button. Press a pre-configured Call Forward softkey. The following screen displays. Mon Jan 1 Call Forward>Account 12 : 45pm CFWD ALL:...
Page 537 Aastra IP Phone UI Step Action Copy to all modes If you enter a phone number for the ALL parameter, you can press the to automatically copy the same phone number to the BUSY and NO ANSWER phone number fields.
Page 538: Sip Phone Diversion Display
SIP Phone Diversion Display When an outgoing call from the phone is being diverted to another destination (i.e., via call forward), the phone displays the Caller ID (phone number and/or caller name) of the new destination and the reason for the call diversion. Similarly, at the new destination, the Caller ID of the original call destination now displays.
Page 539 For the 6739i: Roger’s Phone @ x464 Tim’s Phone @ x462 diverted to Roger @ 464 receives the incoming call from Tim Tim @ 463 calls Mark’s phone which is busy divertted from Mark and diverts to Roger. Via: Diverting: Roger Mark User-Busy...
Page 540: Displaying Call Destination For Incoming Calls
Displaying Call Destination for Incoming Calls The IP Phones allow an Administrator to enable and disable the call destination name in the “TO” header of the INVITE message for incoming calls. When this feature is enabled, the call destination name displays on the LCD of the phone. This allows the user to easily determine the intended destination of an incoming call.
Page 541: Call Diversion
Call Destination Enabled on 6739i 3456 Alice 3456 Alice 0409123456 Alice One - Answer - Answer - Ignore - Ignore Since Call Diversion is enabled on the phone by default, the following example shows the behavior when call destination is also enabled. 3456 Alice 3456 Alice 3456 Alice...
Page 542 Configuring the Display of Call Destination for Incoming Calls Use the following procedures to configure the display of call destination for incoming calls on the IP Phones. Configuration Files For the specific parameter you can set in the configuration files, see Appendix A, the section, “Display of Call Destination for Incoming Calls”...
Page 543: Callers List
Callers List The IP phones have a "Callers List" feature that store the name, phone number, and incremental calls, for each call received by the phone. The following illustrations show the default location of the Callers List Key on each type of phone model.
Page 544 When enabled, you can view, scroll, and delete line items in the Callers List from the IP phone UI. You can also directly dial from a displayed line item in the Callers List. You can download the Callers List to your PC for viewing using the Aastra Web UI. 41-001343-01 Rev 02, Release 3.2.2...
Page 545 When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Callers List in a spreadsheet application. The file displays the name, phone number, and the line that the call came in on.
Page 546: Using The Callers List
Using the Callers List Use the following procedure to access and use the Callers List. IP Phone UI Step Action On all phones: Press the “Callers List” key on the phone to enter the Callers List. On the 9480i, 9480i CT: Press the “Services”...
Page 547 Downloading the Callers List Use the following procedure to download the Callers List using the Aastra Web UI. Aastra Web UI Click on Operation->Directory. In the Callers List field, click on A “File Download” message displays. Click Enter the location on your computer where you want to download the Callers List and click The callerslist.csv file downloads to your computer.
Page 548: Customizable Callers List And Services Keys
Customizable Callers List and Services Keys The IP phones may have a Callers List key and a Services key (as a hard key or softkey/ programmable key) depending on your model phone. An Administrator can specify URI overrides for these keys using the following parameters in the configuration files: •...
Page 549: Missed Calls Indicator
Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only. You can enable and disable the Missed Calls Indicator feature using the configuration files. When disabled, the Missed Calls Indicator does not increment as calls come into the IP phone.
Page 550 Accessing and Clearing Missed Calls Use the following procedure to access and clear missed calls from the Callers List. Once you display the Callers List, the "<number> New Calls" indicator clears. IP Phone UI Step Action Press the “Callers List” key on the phone to enter the Callers List. Use the to scroll through the line items in the Callers List to find the line items that have icon with the receiver ON.
Page 551: Directory List
Directory List The IP phones have a "Directory List" feature that allows you to store frequently used names and numbers on the phone. You can also dial directly from the directory entry. The following illustrations show the default location of the Directory Key on each type of phone model.
Page 552 Directory Key 6730i 6731i 6739i Directory Key 6753i 6737i 6735i Directory Key 6755i 6757i 6757i CT 41-001343-01 Rev 02, Release 3.2.2 5-275...
Page 553 50 entries with the public attribute. This is an administrator and user function. • You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. This is an administrator and user function.
Page 554 Enabling/Disabling Directory List You can enable and disable user access to the Directory List on the IP phones using the following parameters in the configuration files: • directory disabled Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter is set to 0, the Directory List can be accessed by all users.
Page 555 # mode = private, by default snidley whiplash, 000111222 # the parser ignores the COMMA # in the name # mode = private, by default "manny, jr", 093666888, 9 # the parser ignores the POUND # chars in the URI number # mode = private, by default hello dolly, "12#34#7", 2 Server to IP Phone Download Behavior...
Page 556 Using the Directory List Use the following procedures to access and use the Directory List. Note: In the following procedure, the location of keys (hard keys, softkeys, and programmable keys) on the phone are dependant on your specific phone model. See Chapter 1, Overview, for the keys that are specific to your phone model.
Page 557 IP Phone UI Step Action To delete an entry from the Directory List: a At a line item in the Directory List, press DELETE. The following prompt displays: “DELETE again to erase this item”. b Press DELETE again to delete the entry from the Directory List. Note: To cancel a delete function, press the or the scroll keys.
Page 558 Using the Directory on the 6739i Accessing and Searching the Directory Use the following procedures to access and search for entries in your Directory List. IP Phone UI 1. Press the Key. The Directory screen displays. The screen is blank if the Directory is Directory empty.
Page 559 Adding an Entry You can add up to 200 entries to your Directory. You can also store up to a maximum of 7 numbers associated with a single entry (i.e., office number, cell number, home number, etc.). You can apply custom labels to each entry as required. IP Phone UI 1.
Page 560 Editing an Entry You can edit a Directory entry, number, and/or label as required from a single entry screen. IP Phone UI 1. Press the Key. The Directory screen displays. Directory 2. Use the keys to navigate the list to look for an entry. Press the button.
Page 561 Deleting a number and/or label from an entry IP Phone UI 1. Press the Key. The Directory screen displays. Directory 2. Use the keys to navigate the list to look for an entry. Press the button. For a procedure on using the search button, see “Using the Search Feature in the Directory”...
Page 562 Downloading from the IP Phone to the Server You can use the Aastra Web UI to download the Directory List from the IP phone to the configuration server. Note: You must use TFTP to download the Directory List. Use the following procedure to configure the download.
Page 563 Local Directory Loose Number Matching If the incoming calling number does not match exactly to the local directory, the lookup will fail and the phone will not display the stored directory name. Now, the phone can be configured to match only the specified number of digits against the local directory. Administrators can enter a parameter “directory digits match”...
Page 564: Voicemail
Voicemail The Voicemail feature on the IP phones allow you to configure lines with phone numbers so the phone can dial out to connect to a voicemail server. You associate the Voicemail numbers with the phone numbers configured on each line (1 - 9 lines or 1-6 lines depending on your model phone). For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
Page 565: Using Voicemail
Use the following procedure to configure voicemail using the configuration files. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Voicemail Settings” page A-131. Using Voicemail Use the following procedure to access and use voicemail. IP Phone UI Step Action...
Page 566: Xml Customized Services
XML Customized Services Extensible Markup Language (XML) is a markup language much like HTML. HTML was designed to display data and to focus on how data looks. XML was designed to describe data and to focus on what data is. The following are characteristics of XML: •...
Page 567 (Icon Menu Image) item in the menu. Reference For more information about creating customized XML applications, contact Aastra Customer Support regarding the “Aastra XML Developer’s Guide.” You can also use the following attributes/options with the XML objects to further customize...
Page 568 Enabling/Disabling a Beep for Status Message Displays You can enable or disable a BEEP option using the Status Message object (AastraIPPhoneStatus), the configuration files, or the Aastra Web UI. Note: For enabling/disabling a status message beep using the Status Message object, see the Aastra XML Developer’s Guide.
Page 569 The value set in the configuration files and Aastra Web UI override the attribute you specify for the AastraIPPhoneStatus object.
Page 570 Specific configuration parameters are dynamic on the phone when pushed from XML scripts on the server. See the Aastra XML Developer’s Guide for more information about XML configuration scripts and dynamic configuration parameters. For more information about creating XML configuration scripts and for XML script examples, see the Aastra XML Developer’s Guide.
Page 571 Aastra Web UI. Users can access XML applications via softkeys configured on the IP phones. The phone performs an HTTP GET on the URI configured in the Aastra Web UI or configuration files. You configure the following parameters for object requests: •...
Page 572 Configuring for XML on the IP Phone After creating an XML application, an administrator can configure the IP phone to use the application using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “XML Settings”...
Page 573 " in the applicable field. http://172.16.96.63/aastra/internet.php In the "XML Application Title" field, enter the name of the XML application that you want to display on the IP phone Services Menu. In the illustration above, the XML Application Title is "Aastra Telecom". Click to save your changes.
Page 574 Aastra Web UI Click on Advanced Settings->Configuration Server. In the "XML Push Server List (Approved IP Addresses)" field, enter the host IP address and/or domain name server. You can enter multiple IP address and/or domain name servers (separated by commas). In the example in Step 8, the illustration shows a host IP address of "10.50.10.53, 10.50.10.54"...
Page 575 Aastra Web UI For 3-Line LCD phones: Click on Operation->Programmable Keys. 6753i Screen For 3-Line LCD phones, select an available key. In the "Hard Key" field, select XML from the list box. In the "Value" field, enter the IP address or qualified domain name of the XML application.
Page 576 Aastra Web UI Click on Advanced Settings->Configuration Server. In the "XML Push Server List (Approved IP Addresses)" field, enter the host IP address and/or domain name server. You can enter multiple IP address and/or domain name servers (separated by commas). In the example in Step 6, the illustration shows a host IP address of "10.50.10.53, 10.50.10.54"...
Page 577 Reference For more information about customizing the phones using XML objects, contact Aastra Customer Support regarding the “Aastra XML Development Guide.” Use the following procedure to use the XML feature on the IP phone.
Page 578 IP Phone UI Step Action For the 6739i: Press Services key on the phone. Press "Custom Features". Use the to scroll through the line items in a menu-driven and directory keys "Custom Features" screen. Message services display to the screen after selecting the "Custom Features" option. For user input services, follow the prompts as appropriate.
Page 579 Action URIs The IP phones have a feature that allows an administrator to specify a uniform resource identifier (URI) that triggers a GET when certain events occur. The IP phone events that support this feature are: The IP phones have a feature that allows an administrator to specify a uniform resource identifier (URI) that triggers a GET when certain XML events occur.
Page 580 Note: For more information about the XML execute items, see the Aastra XML Developer’s Guide. The following table identifies the configurable action URI parameters in the configuration files and the Aastra Web UI. This table also identifies the variables that apply to specific parameters. Action URIs and Associated Variables Configuration File...
Page 581 Configuration File Aastra Web UI Parameters at Parameters Advanced Settings->Action URI Applicable Variables action uri connected Connected $$REMOTENUMBER$$ $$DISPLAYNAME$$ $$SIPUSERNAME$$ $$SIPAUTHNAME$$ $$INCOMINGNAME$ $$PROXYURL$$ $$LINESTATE$$ $$LOCALIP$$ $$DISPLAYNAME$$ $$CALLDURATION$$ $$CALLDIRECTION$$ $$REGISTRATIONSTATE$$ $$REGISTRATIONCODE$$$ action uri Disconnected $$LINESTATE$$ disconnected $$LOCALIP$$ For more information, see “Action URI Disconnected”...
Page 582 Variable Description $$LOCALIP$$ IP Address associated with: • registered phone Note: This variable allows for • onhook enhanced information in call records and billing applications. $$REMOTENUMBER$$ Remote number associated with: • incoming caller • outgoing caller $$DISPLAYNAME$$ Display name associated with: •...
Page 583 Note: If the phone can’t find the Action URI you specify, it returns a “NULL” response. For example, http://10.50.10.140/outgoing.pl?number= You can configure this feature via the configuration files or the Aastra Web UI. Configuring XML Action URIs Use the following procedures to configure XML Action URIs using the configuration files or the Aastra Web UI.
Page 584 Aastra Web UI Click on Advanced Settings->Action URI. Enter an XML URI for a startup event in the “Startup” field. For example: http://10.50.10.140/startup This parameter specifies the URI for which the phone executes a GET on when a startup event occurs.
Page 585 Aastra Web UI Enter an XML URI for an incoming call event in the “Incoming Call” field. For example: http://10.50.10.140/incoming.php?number=$$REMOTENUMBER$$ This parameter specifies the URI for which the phone executes a GET on when an incoming call event occurs. Note: For an incoming call event, use the associated variables indicated in the table “Action URIs...
Page 586 XML call at configurable intervals. An Administrator can specify the URI to be called and specify the interval between polls using the configuration files or the Aastra Web UI. Configuration of this feature is dynamic (no reboot required).
Page 587 Configuring Polling Action URI via the Aastra Web UI Use the following procedure to configure polling Action URI using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Action URI. In the “Poll” field, enter a URI to be called every "action uri pool interval" seconds. Enter the value in a URI format.
Page 588 SCA and BLA calls on hold trigger the Action URI Connected parameter, since the retrieval is a 2nd call by the phone, and the phone cannot link the retrieved call with the earlier held call. For more information about the XML API objects, see Aastra’s XML Developers Guide. Configuring the Action URI Connected Feature Use the following procedure to configure the Action URI Connected feature on the phone.
Page 589 Aastra Web UI Click on Advanced Settings->Action URI. In the “Connected” field, enter a valid URI for which the phone executes a GET on, when it goes into the “connected” state. Leaving this field empty disables the Action URI Connected feature. For example, http://www.example.com/connect.php...
Page 590 Action URI Disconnected The phones have a parameter, “action uri disconnected” that allow a disconnect event to occur when the phone transitions from any active state (outgoing, incoming, connected, or calling) to an idle state. This parameter can use the variable “$$LINESTATE$$”. Note: The $$LINESTATE$$ variable is optional and not required when enabling the “action uri disconnected”...
Page 591 Note: If the phone can’t find the Action URI you specify, it returns a “NULL” response. For example, http://fargo.ana.aastra.com/disconnected.xml?state= An Administrator can enable the disconnect feature using the configuration files or the Aastra Web UI. Configuring the Action URI Disconnected Feature Use the following procedure to configure the Action URI Disconnected feature on the phone.
Page 592 Aastra Web UI Click on Advanced Settings->Action URI->Event. In the “Disconnected” field, enter a valid URI for which the phone executes a GET on, when it transitions from the incoming, outgoing, calling, or connected state into the idle state. Leaving this field empty disables the Action URI Disconnected feature.
Page 593 In order for an XML push to bypass the NAT/firewall, the phone supports a proprietary SIP NOTIFY event (aastra-xml) with or without XML content. An Administrator can enable/disable the SIP NOTIFY event using a specific parameter in the configuration files (sip xml notify event) or the Aastra Web UI (XML SIP Notify).
Page 594 When the phone receives the SIP NOTIFY, it will trigger the action uri xml sip notify parameter, if it has been previously configured using the configuration files or the Aastra Web UI. If the action uri xml sip notify parameter is not configured, the phone does not do anything.
Page 595 The “XML SIP Notify" field is disabled by default. To enable this field, check the box. This field enables or disables the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone.
Page 596 Configuring XML SIP NOTIFY using the Aastra Web UI if an Empty SIP NOTIFY Message Received by the Phone Use the following procedure in the Aastra Web UI to configure the XML SIP NOTIFY parameter when the phone receives an empty SIP NOTIFY message.
Page 597 XML softkey URIs that are bound when the key is pressed. These variables are the same as those used in the Action URIs. When an administrator enters an XML softkey URI either via the Aastra Web UI or the configuration files, they can specify the following variables: •...
Page 598 Configuring XML Softkey URIs Use the following procedures to configure XML Softkey URIs using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters”...
Page 599 In the "Type" field, select XML from the list box. On 3-Line LCD phones, in the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example, "aastra". 5-322 41-001343-01 Rev 02, Release 3.2.2...
Page 600 Aastra Web UI In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed. For example: http://10.50.10.140/script.pl?name=$$SIPUSERNAME$$ Note: You can use the following variables in the URI: • $$SIPUSERNAME$$ • $$SIPAUTHNAME$$ •...
Page 601 XML Key Redirection The IP phones allow the redirecting of phone-based hard keys to XML scripts. This allows the server to provide the phone with Redial, Transfer (Xfer), Conference (Conf), and Intercom (Icom) key features, and the Voicemail option feature, rather then accessing them from the phone-side.
Page 602 Configuring XML Redirection of the Redial, Xfer, Conf, and Icom Keys, and the Voicemail Option Use the following procedure to configure XML redirection of the Redial, Xfer, Conf, and Icom keys, and the Voicemail option. Configuration Files For the specific parameters you can set in the configuration files, see Appendix A, the section, “XML Key Redirection Settings (for Redial, Xfer, Conf, Icom, Voicemail)”...
Page 603 XML Applications and Off-Hook Interaction A feature on the IP phone allows you to specify whether the phone is prevented from going into the off-hook/dialing state when the handset is off-hook and the call ends. By default, the phone behaves as follows: You are in a call using the handset and the phone displays an XML application.
Page 604: Xml Override For A Locked Phone
Note: A System Administrator can also lock and unlock a remote phone using the “lock” and “unlock” commands with the AastraIPPhoneExecute object in an XML application. For more information about this feature, contact Aastra Customer Support regarding the “Aastra XML Development Guide.” 41-001343-01 Rev 02, Release 3.2.2...
Page 605: Audio Transmit And Receive Gain Adjustments
• audio mode The default setting for these parameters is 0 (zero). Note: Aastra Telecom recommends you leave the default of 0 (zero) as the settings for these parameters. The following table describes each parameter. Parameter Description...
Page 606 Parameter Description Handsfree tx gain The increased (+db) or decreased (-db) amount of signal transmitted from the base microphone to the far-end party. Audio mode Allows you to configure how the d/f key (handsfree key) works. Audio mode has 4 options: 0 (Speaker) - Calls can be made or received using the handset or handsfree speakerphone and can be switched between the two modes by pressing the d /fkey.
Page 607: Configurable Indication Of Terminated Calls
You can enable/disable this new parameter using the configuration files only. The following are call terminated screens that display for each type of Aastra phone. Call Terminated Screens 6757i...
Page 608 Use the following procedure to configure this feature. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Disable User Login to Aastra Web UI” page A-191. 41-001343-01 Rev 02, Release 3.2.2 5-331...
Page 609 Handling Call Termination Screens on the Phone UI The following procedure describes how to handle the call terminated screens on your phone. For all phones: IP Phone UI • Press the Goodbye key. The busy tone stops and the call terminated screen no longer displays. Select any Line key.
Page 610: Centralized Conferencing (For Sylantro And Broadsoft Servers)
An Administrator can configure centralized conferencing on a global or per-line basis using the configuration files or the Aastra Web UI. To use the centralized conferencing after it is enabled, see your Model-specific IP Phone User Guide.
Page 611 “Centralized Conferencing Settings” page A-96. Configuring Centralized Conferencing Using the Aastra Web UI Use the following procedure to configure centralized conferencing using the Aastra Web UI. Aastra Web UI Global Configuration Click on Advanced Settings->Global SIP Settings->Basic SIP Network Settings.
Page 612 Aastra Web UI In the “Conference Server URI” field, do one of the following actions: • To disable centralized conferencing on the IP phone, leave this field empty (blank). • To enable SIP centralized conferencing on the IP phone, do one of the following actions: —...
Page 613: Custom Ad-Hoc Conference
Aastra Web UI In the “Conference Server URI” field, do one of the following actions: • To disable centralized conferencing on this line, leave this field empty (blank). • To enable SIP centralized conferencing on this line, do one of the following actions: —...
Page 614: Conference Ends And Transfers Remaining Parties
• Security via the whitelist (which is a feature that already exists on the phone). • Initiates an offhook action uri when it is answered. • Initiates an onhook action uri at call termination. • Creates a caller list entry. This feature is disabled by default.
Page 615: Transferring Two Existing Calls
Limitations The following are limitations of this feature: • The phone MUST have a Xfer key configured on the phone (programmable key or softkey) • Asterisk SLA does not support this feature. • A “xfer script” can override this feature if a custom application is created and control is given to the server-side.
Page 616: Authentication Support For Http/Https Download Methods, Used With Broadsoft Client Management System (Cms)
HTTP/HTTPS server for digest authentication by the server. By default, username is “aastra” and password is “aastra”. You can enter the username and password in two ways: •...
Page 617 The first time the phone reboots, the phone is challenged by the server. The phone sends the default username of “aastra” and the default password of “aastra” to the server. The server sends the default profile to the phone. This profile includes the information “http digest force login: 1”.When the phone receives the profile, it displays the “Log In”...
Page 618 6739i Phone Login Screen Username/Password Screen Login Screen 471348471 Please Enter: Tues Jan1 10:00am Username: Password: Cancel - - Backspace Log In - - abc... Submit - Enter a username in the “Username” field (up to 40 characters) and a password in the “Password”...
Page 619: Customizing The Display Columns On The M675I Expansion Module
Customizing the Display Columns on the M675i Expansion Module The M675i Expansion Module screen displays softkeys in column format. The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys. Each screen consists of 2 columns with the following default headings on each page: Page 1 "List 1"...
Page 620 You can customize the headings on each M675i Expansion Module screen using the configuration files. You use the following parameters to customize the column headings: Expansion Module 1 (3 pages) • expmod1page1left • expmod1page1right • expmod1page2left • expmod1page2right • expmod1page3left •...
Page 621 These settings display to the Expansion Module as shown in the following illustrations. Marketing Ext Logistics Ext Personnel Ext Operations Ext Page 1 Screen Page 2 Screen Engineering Ext Shipping Ext Page 3 Screen Customizing the M675i Expansion Module Column Display. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Customizing M675i Expansion Module Column Display”...
Page 622: Configuring Advanced Operational Features
About this chapter Introduction The IP phones have advanced operational features you can configure using the configuration files and/or the Aastra Web UI. This chapter describes each of these features and provides procedures for configuring each feature. Topics This chapter covers the following topics:...
Page 623 Topic Page GRUU and sip.instance Support page 6-40 Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro page 6-41 Servers) Configurable DNS Queries page 6-43 Ignore Out of Sequence Errors page 6-46 “Early-Only” Parameter in Replaces Header RFC3891 page 6-47 Switching Between Early Media and Local Ringing page 6-47 Enable Microphone During Early Media page 6-47...
Page 624: Advanced Operational Features
Advanced Operational Features Description This section provides the following information about advanced features of the IP phones: Feature Description TR-069 Support The IP Phones support the Technical Report (TR) 069 Protocol, a Protocol that provides the communication between Customer-Premises Equipment (CPE) (like the IP Phones) and Auto Configuration Servers (ACS) over DSL/broadband connections.
Page 625 Feature Description 802.1x Support Allows you to enable or disable the 802.1x Protocol support on the IP Phones. Symmetric UDP Signaling Allows you to enable or disable the phone to use port 5060 to send SIP UDP messages. Removing UserAgent and Server SIP Allows you to enable or disable the addition of the User-Agent and Headers Server SIP headers in the SIP stack.
Page 626: Tr-069 Support
The IP phones can send the MAC address and line number in the REGISTER packets making it easier for the call server when a user configures the phones via the Aastra Web UI or the IP Phone UI. The following two configurable headers send this information to the call server: Aastra-Mac: <mac address>...
Page 627 These parameters are disabled by default. The parameters are configurable via the configuration files or the Aastra Web UI. Configuring the MAC address/Line Number in REGISTER Message Configuration Files For specific parameters you can set in the configuration files for enabling/disabling MAC address and line number, see Appendix A, the section, “Advanced Operational Parameters”...
Page 628: Sip Message Sequence For Blind Transfer
SIP Message Sequence for Blind Transfer The SIP message sequence for Blind Transfer avoids the transfer target having two simultaneous calls. Prior to release 1.4, a CANCEL message was sent to the transfer target (if it was in a ringing state) after sending a REFER to the transferee to complete the transfer.
Page 629: Update Caller Id During A Call
On the transferor phone, the REFER request will always be sent to the transferee. Configuring SIP Message Sequence for Semi-Attended Transfer Configuration Files For the specific parameter you can set in the configuration files for customizing the semi-attended transfer method, see Appendix A, the section, “Semi-Attended Transfer Settings”...
Page 630: Boot Sequence Recovery Mode
Boot Sequence Recovery Mode You can force the IP phone into recovery mode by pressing the 1 and # keys during boot up when the logo displays. This feature is enabled by default on the IP phone. You can disable this feature using the following parameter in the configuration files: •...
Page 631: Auto-Discovery Using Mdns
Auto-discovery Using mDNS The IP phones can perform an auto-discovery of all servers on a network using mDNS. When the IP phone discovers a TFTP server, it is automatically configured by that TFTP server. An unconfigured phone (phone right out of the box) added to a network, attempts to auto-discover a configuration server on the network without any end-user intervention.
Page 632: Single Call Restriction (6757I Ct And 9480I Ct Only)
Also, when this feature is disabled, more than one call can negotiate complex audio codecs since only a single call is decoding audio at a time. You can configure this feature via the configuration files or the Aastra Web UI. Configuring Single Call Restriction.
Page 633 Aastra Web UI Step Action Click to save your settings. Note: The session prompts you to restart the IP phone to apply the configuration settings. Select Operation->Reset and click 6-12 41-001343-01 Rev 02, Release 3.2.2...
Page 634: Missed Call Summary Subscription
Missed calls indicator increments on phone B. Note: : Voicemail must be configured on phone B. An Administrator can configure this feature on a global or per-line basis, using the configuration files or the Aastra Web UI. 41-001343-01 Rev 02, Release 3.2.2 6-13...
Page 635 Configuring Missed Call Summary Subscription using the Configuration Files In addition to enabling/disabling the Misses Call Summary Subscription, You can also configure the amount of time, in seconds, that the phone uses this feature. The timer is configurable on a global basis only.
Page 636 Configuring Missed Call Summary Subscription using the Aastra Web UI Use the following procedure to configure the Missed Call Summary Subscription feature using the Aastra Web UI. Aastra Web UI Global Configuration Click on Advanced Settings->Global SIP->Advanced SIP Settings. The "Missed Call Summary Subscription" field is disabled by default. To enable this field, check the box.
Page 637: As-Feature-Event Subscription
DND, CFWD, and ACD keys. Notes: 1.The DND, CFWD, and ACD server-side feature is not applicable to the CT handset. This feature is configurable using the configuration files or the Aastra Web UI. 6-16 41-001343-01 Rev 02, Release 3.2.2...
Page 638 How it Works on the Phone UI When you enable the “as-feature-event” on the phone, AND you activate a DND, CFWD, and/or ACD key, pressing the key performs as follows: • If the key is configured for an account on the phone, the server applies DND, CFWD or ACD to that account.
Page 639 ACD Screen for 8 and 11-Line LCD Phones Logged In Logged Out Unavailable - Log Out - Log In - Log Out - Unavailable - Available Cancel - Cancel - Cancel - ACD Screen for 6739i Phone Mon Jan 1 L1 John Smith 401 12 : 45pm Services...
Page 640 Note: IMPORTANT! If DND and CFWD are configured to use “Account” mode on the IP Phone, pressing the DND and CFWD keys apply to the account in focus as described in Chapter 3, the section, “Account Configuration” page 3-34. If ACD is configured on the phone, the ACD softkey applies to the line for which the key is configured.
Page 641 Configuring As-Feature-Event Subscription Using the Aastra Web UI Use the following procedure to enable/disable the server-side “as-feature-event” on the IP Phone using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->LineN->Advanced SIP Settings. In the “Advanced SIP Settings” section, enable the "As--Feature-Event Subscription" field, by checking the check box.
Page 642 Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. As-Feature-Event Subscription Period In the “Advanced SIP Settings” section, in the “As-Feature-Event Subscription Period” field, enter the amount of time, in seconds, that the phone waits after sending a SUBSCRIBE, to receive a NOTIFY response from the server side.
Page 643: Blacklist Duration
You can specify how long failed servers remain on the blacklist in the IP phone’s configuration file or in the Aastra Web UI. The default setting is 300 seconds (5 minutes). If you set the duration to 0 seconds, then you disable the blacklist feature.
Page 644 Configuring a Server Blacklist Using the Aastra Web UI You use the following procedure to configure Blacklist Duration using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings In the “Blacklist Duration” field, specify the length of time, in seconds, that a failed server remains on the server blacklist.
Page 645: Whitelist Proxy
Whitelist Proxy To protect your IP phone network, you can configure a “Whitelist Proxy” feature that screens incoming call requests received by the IP phones. When this feature is enabled, an IP phone accepts call requests from a trusted proxy server only. The IP phone rejects any call requests from an untrusted proxy server Configuring Whitelist Proxy Using the Configuration Files You use the following parameter to configure the whitelist proxy feature using the configuration...
Page 646 Configuring Whitelist Proxy Using the Aastra Web UI Use the following procedure to configure the Whitelist Proxy feature using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings The "Whitelist Proxy" field is disabled by default. To enable this field, check the box.
Page 647: Transport Layer Security (Tls)
Certificates, Local Certificate, and Private Key files are optional. On the IP phones, an Administrator can configure TLS and Persistent TLS on a global-basis only, using the configuration files or the Aastra Web UI. There is a keep-alive feature for persistent TLS connections only. Administrators can configure this keep-alive feature using the parameter called “sip persistent tls keep alive”.
Page 648 • The phone will retry the connection automatically when a persistent TLS connection is down. • When a persistent TLS connection is re-established (primary is up or primary is down and backup is up), refresh registration of the accounts associated with the connection. •...
Page 649 Configuring TLS Using the Aastra Web UI To configure TLS using the Aastra Web UI, you must enable TLS or Persistent TLS first. Then you must define the TLS certificate file names that you want the phone to use. Use the following procedure to configure TLS using the Aastra Web UI.
Page 650 All other certificates and the Private Key are optional. 3. The certificate files and Private Key file names must use the format “.pem”. 4. To create custom certificate files and private key files to use on your IP phone, contact Aastra Technical Support.
Page 651: 802.1X Support
802.1x Support The IP phones support the IEEE 802.1x protocol. The 802.1x protocol is a standard for passing Extensible Authentication Protocol (EAP) over a wired or wireless Local Area Network (LAN). The 802.1x protocol on the IP phone facilitates media-level access control, and offers the capability to permit or deny network connectivity, control LAN access, and apply traffic policy, based on user or endpoint identity.
Page 652 Note: If configuring 802.1x using the IP Phone UI, the certificates and private keys must already be configured and stored on the phone. Use the configuration files or the Aastra Web UI to load certificates and private keys. Configuring the 802.1x Protocol Using the Configuration Files You use the following parameters to configure the 802.1x Protocol on your phone using the...
Page 653 If configuring 802.1x using the IP Phone UI, the certificates and private keys must already be configured and stored on the phone. Use the configuration files or the Aastra Web UI to load certificates and private keys. Aastra IP Phone UI...
Page 654 Note: The 802.1x Protocol is disabled by default. If you select EAP-TLS authentication, you must use the configuration files or the Aastra Web UI to configure the certificates and private key for the phone. Press Done (on 8 and 11-Line LCD phones) Press Set (on 3-Line LCD phones).
Page 655 Aastra IP Phone UI Step Action Select Identity. 1. EAP-MD5 Settings 1. Identity User Name EAP-MD5 Setting Next Enter Enter Next Cancel 1. Identity 2. MD5 Password 2. MD5 Password Password Enter Next Cancel - Select Done - Enter the identity or username used for authenticating the phone.
Page 656 • Note: The 802.1x Protocol is disabled by default. If you select EAP-TLS authentication, you must use the configuration files or the Aastra Web UI to configure the certificates and private key for the phone. Press EAP-TLS Settings. Press Identity, and then press the text box. A pop-up keyboard displays allowing you to enter a username used for authenticating the phone.
Page 657 Configuring the 802.1x Protocol Using the Aastra Web UI Use the following procedure to configure the 802.1x Protocol on your phone using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->802.1x Support. To configure EAP-MD5: In the “EAP Type” field, select EAP-MD5.
Page 658 Aastra Web UI In the “EAP Type” field, select EAP-TLS. Valid values are: Disabled (Default), EAP-MD5, and EAP-TLS. In the “Identity” field, enter an Identity for the IP phone for which you are configuring 802.1x. For example, phone1. In the “Root and Intermediate Certificates Filename” field, enter the filename that contains the root and intermediate certificates related to the local certificate.
Page 659: Symmetric Udp Signaling
Symmetric UDP Signaling By default, the IP phones use symmetric UDP signaling for outgoing UDP SIP messages. When symmetric UDP is enabled, the IP phone generates and listens for UDP messages using port 5060. You can manually disable symmetric UDP signaling using the IP phone’s configuration file. When you disable symmetric UDP signaling, then the IP phone chooses a random source port for UDP messages.
Page 660: Removing Useragent And Server Sip Headers
Removing UserAgent and Server SIP Headers Currently, the phone always configures the SIP UserAgent/Server headers to contain: Aastra <PhoneModel>/<FirmwareVersion> You can suppress the addition of these headers by using the following parameter in the configuration files: • sip user-agent Setting this parameter allows you to enable or disable the addition of the User-Agent and Server SIP headers from the SIP stack.
Page 661: Gruu And Sip.instance Support
GRUU and sip.instance Support Globally Routable User-Agent URIs (GRUUs) provide a way for anyone on the Internet to route a call to a specific instance of a User-Agent. The IP phones provide GRUU support using draft-ietf-sip-gruu-15. A sip.instance is added to all non-GRUU contacts.
Page 662: Multi-Stage Digit Collection (Billing Codes) Support (For Sylantro Servers)
The IP phone is able to collect digits in two stages to support the billing code feature. Aastra IP Phone users are prompted to enter the correct billing code when they dial these numbers: •...
Page 663 To use this format with the default dial plan terminator (#), the # sign required by Sylantro as a delimiter should be represented as an escaped character by using the sequence %23. The speed dial format for an external number that includes a mandatory billing code becomes: <phonenumber>%23<billing code>...
Page 664: Configurable Dns Queries
Configurable DNS Queries The domain name system (DNS) is the way that Internet domain names are located and translated into Internet Protocol addresses. A domain name is a meaningful and easy-to remember identifier for an Internet address. The lists of domain names and IP addresses are distributed throughout the Internet in a hierarchy of authority within a database of records.
Page 665 1 If the NAPTR record is returned empty, the phone will use the default value “_sip._udp.test.aastra.com" for the “SRV” lookup. 2 If the NAPTR record is returned "test.aastra.com SIP+D2U .._sip._udp.abc.aastra.co m", the phone will use “_sip._udp.abc.aastra.com" for the “SRV” lookup.
Page 666 Configuring the DNS Query Method You can configure the DNS query method for the phone to use for performing DNS lookups using the following parameter in the configuration files: • sip dns query type Configuration Files For the specific parameter you can set in the configuration files, see Appendix A, the section, “DNS Query Setting”...
Page 667: Ignore Out Of Sequence Errors
Ignore Out of Sequence Errors An Administrator can configure the phone via the “sip accept out of order requests” parameter to ignore CSeq number errors on all SIP dialogs on the phone. When this parameter is enabled, the phone no longer verifies that the sequence numbers increase for each message within a dialog, and does not report a "CSeq Out of Order"...
Page 668: Early-Only" Parameter In Replaces Header Rfc3891
“Early-Only” Parameter in Replaces Header RFC3891 The phones support the “early-only” parameter in the “Replaces” header according to RFC3891. When the phone receives a Replaces header with the early-only parameter, it replaces the existing dialog if the call is still in the early state. If the call has been answered, then the Replaces request is rejected.
Page 669: Reason Header Field In Sip Message
Reason Header Field in SIP Message The IP Phones support the receiving of the Reason Header Field in a SIP CANCEL message, as described in RFC3326. This allows a call that is answered from somewhere else to still display in the Callers List. Also, the missed calls indicator and counter do not change. Limitation If the call is answered somewhere else, the duration of the call does not display in the Callers List.
Page 670: Configurable Sip P-Asserted Identity (Pai)
Configurable SIP P-Asserted Identity (PAI) The IP Phones support a private extension to SIP for Asserted Identity within trusted networks (as defined in RFC 3325). This feature allows a network of trusted SIP servers to assert the identity of authenticated users, and verify that phone messages originate from a Trusted Identity. Upon receiving a message from a caller in the Trusted Network, the IP phone reads the contents of the P-Asserted-Identity (PAI) header field and displays it on the phone UI.
Page 671: Configurable Compact Sip Header
CSeq: 102 OPTIONS By default, the IP Phones use the long format. However, an Administrator can provision the short (compact) format using the configuration files. The Aastra Web UI does not support this configuration feature. Enabling/Disabling the Compact SIP Headers Feature Use the following procedure to enable/disable the Compact SIP Header in the SIP packet.
Page 672: Reject Inv Or Bye When Unsupported Value In Require Header
Reject INV or BYE when Unsupported Value in REQUIRE Header The IP Phones support the following parameter: • sip enforce require hdr This parameter allows you to enable (1) or disable (0) the rejection of an INV or BYE with a “420 Bad Extension”...
Page 673: Xml Uri For Key Press Simulation
XML URI for Key Press Simulation The phones provide a feature that allow an XML Developer or Administrator to define XML Key URIs that can send key press events to the phone, just as if the physical hard key, softkey, or programmable key were pressed on the phone.
Page 674 XML Key URI Description Feature Keys Key:Xfer Transfer Key Key:Conf Conference Key Key:Services Services Key Key:Intercom Intercom Key Key:Headset Headset Key Note: For Headset URI key, the behavior will be as if the "speaker/headset" key is pressed; and does not switch to headset for headset key event or to speaker for speaker key event.
Page 675 Examples There are two ways to format the XML key URI: For XML Post Messages <ExecuteItem URI="<XML Key URI>" /> Example: <ExecuteItem URI="Key: Line1" /> For XML Key Scripts <URI><XML Key URI></URI> Example: <URI>Key: Line1</URI> <SoftKey index="1"> <Label>Keypad1</Label> <URI>Key: Line1</URI> </SoftKey>...
Page 676: Domain Name Server (Dns) Pre-Caching Support
The DNS host file must reside on the same server as the configuration files (aastra.cfg/.tuz, etc.) and the filename to download is specified within the configuration. Use the following parameter to configure the phone to use the host file for host IP address lookups.
Page 677 Note: If using a text file on a PC to enter this value, you must enter a carriage return (CR) after entering the host file name. Save the file. Make sure the aastra.cfg and the hostfile.txt files are on the configuration server in your network before downloading to the phone(s).
Page 678 • Note: The “X” indicates a DNS SRV with a value from 1 to 4. You can configure up to 4 DNS SRV records, with each server having a priority which tells the phone which server to use, and a host name or target. The IP phone will use the DNS SRV record with the lowest-numbered priority value first, and will only failover to other records if the connection with this record's host fails.
Page 679 This could be a server in another physical location. The server entries in the aastra.cfg file can use DNS hostnames or can use IP addresses. If hostnames are used, any pre-cached DNS A records via the host file mechanism are used before resorting to live DNS query if there is no local match.
Page 680 Enter a value for the DNS server target. Valid values are the host name or a fully qualified domain name. For example: sip dns srv1 target: bigbox.example.com Save and close the file. Place the aastra.cfg file on the configuration server and download to the phones. 41-001343-01 Rev 02, Release 3.2.2 6-59...
Page 682: Encrypted Files On The Ip Phone
Chapter 7 Encrypted Files on the IP Phone About this chapter Introduction This chapter provides information about encryption on the IP phones and provides methods an administrator can use to store encrypted files to a server. Topics This chapter covers the following topics: Topic Page Encrypted Files on the IP Phone...
Page 683: Encrypted Files On The Ip Phone
FTP/HTTP server, the IP phones download it and use it locally to decrypt the configuration information from the aastra.tuz and <mac>.tuz files. Because only the encrypted versions of the configuration files need to be stored on the server, no plain-text configuration or passwords are sent across the network, thereby ensuring security of the configuration data.
Page 684: Procedure To Encrypt Configuration Files
Open a command line window application (i.e., DOS window). At the prompt, enter anacrypt.exe and press <Return>. C:\> anacrypt.exe -h Provides encryption of the configuration files used for the family of Aastra IP phones, using 56bit triple-DES and site-specific keys. Copyright (c) 2008, Aastra Technologies, Ltd.
Page 685 C:\>anacrypt -i -p 1234abcd For any firmware version: C:\>anacrypt -i -p 1234abcd -v1 Example 2 Encrypting a single aastra.cfg file with password 1234abcd C:\>anacrypt aastra.cfg -p 1234abcd Example 3 Encrypting a <mac>.cfg file with password 1234abcd C:\>anacrypt 00085d000000.cfg -p 1234abcd Example 4 Encrypting a <mac>.cfg file with password 1234abcd using the new MAC encryption (-m is...
Page 686: Vendor Configuration File Encryption
The encryption key is placed in a plain text MAC-specific configuration file that the server downloads to the phone. After the phone receives the file, it updates the encryption key. This method of encryption does not affect the implementation of the Aastra method of file encryption.
Page 688: Upgrading The Firmware
Topics This chapter covers the following topics: Topic Page Upgrading the Firmware page 8-2 Using the “Firmware Update” Page in the Aastra Web UI page 8-2 Using the Restart Feature page 8-5 Using the Auto-Resync Feature page 8-7 41-001343-01 Rev 02, Release 3.2.2...
Page 689: Using The "Firmware Update" Page In The Aastra Web Ui
Using the “Firmware Update” page in the Aastra Web UI at the location Advanced • Settings->Firmware Update. Using the IP Phone UI or the Aastra Web UI to restart the phone. The phone automatically • looks for firmware updates and configuration files during the boot process.
Page 690 Use the following procedure to manually update the firmware on your phone from the specified configuration server. Aastra Web UI Step Action Click on Advanced Settings->Firmware Update. In the “File Name” field, enter the firmware file name (<phone model>.st) that you want to download to your IP phone.
Page 691 Aastra Web UI Step Action In the “Download Protocol” field, select the protocol from the list to use for downloading the new firmware. Valid values are: • TFTP • • HTTP • HTTPS In the “Server” field, enter the IP address in dotted decimal format, of the TFTP configuration server, or the domain name of the FTP, HTTP, or HTTPS configuration servers (dependant on the protocol you selected in step 3.) For example: 432.221.45.6.
Page 692: Using The Restart Feature
Using the Restart Feature Restarting the phone forces the phone to check for both firmware and configuration files stored on the configuration server. Warning: Do not reset or turn off the phone until the download is complete. Restarting the Phone Using the IP Phone UI IP Phone UI Step Action...
Page 693 Restarting the Phone Using the Aastra Web UI Aastra Web UI Click on Operation->Reset->Phone. Click to restart the phone. 41-001343-01 Rev 02, Release 3.2.2...
Page 694: Using The Auto-Resync Feature
24-hour period if the files on the server have changed. This feature works with TFTP, FTP, HTTP, and HTTPS servers. An administrator can enable this feature using the Aastra Web UI or using the configuration files (aastra.cfg, <model>.cfg, and <mac>.cfg).
Page 695 Notes: If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto-resync update. Auto-resync affects the configuration files only.
Page 696 1. If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. 2. Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto-resync update. Auto-resync affects the configuration files only. However, the settings in the Aastra Web UI take precedence over the IP phone UI and the configuration files.
Page 697 1. The resync time is based on the local time of the IP phone. 2. The value of 00:00 is 12:00 A.M. 3. When selecting a value for this parameter in the Aastra Web UI, the values are in 30-minute increments only.
Page 698: Troubleshooting
Chapter 9 Troubleshooting About this chapter Introduction This chapter describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes. It also includes answers to questions you may have while using the IP phones. Topics This chapter covers the following topics: Topic Page Troubleshooting...
Page 699: Log Settings
Aastra Technical Support can then use the information gathered to perform troubleshooting tasks. Log Settings Using the configuration files or the Aastra Web UI, you can specify the location for which to save files for troubleshooting purposes. In the configuration files, you use the following parameters to configure log settings: log server ip - The IP address for which to save log files for troubleshooting purposes.
Page 700: Module/Debug Level Settings
Module/Debug Level Settings The Aastra IP phones provide blog module support that allows enhanced severity filtering of log calls sent as blog output. The blog, as used on the IP phones, is a an online debugging tool that can be frequently updated and intended for technical support analyzation.
Page 701 Setting Values for the Module/Debug Levels There are 6 debug levels for the modules. Each debug level has a value you can use to turn individual levels ON and OFF. The following table identifies these debug levels and their values. The value of “1”...
Page 702: Support Information
Aastra Technical Support uses this support information for troubleshooting the IP phone when required. Using the Aastra Web UI and selecting “Show Task and Stack Status” displays the tasks and stack status on the IP phone. This screen also displays the Free Memory and the Max Block Free Memory currently on the phone as shown in the following illustration.
Page 703 Max Memory Block Size Performing Troubleshooting Tasks Use the following procedures to perform troubleshooting on the IP phone via the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see...
Page 704 Aastra Web UI Step Action Click on Advanced Settings->Troubleshooting. To set log settings: In the "Log IP" field, enter the IP address of where you want log files to be stored. In the "Log Port" field, enter the port number associated with the IP address specified in the "Log IP"...
Page 705 "Show Task and Stack Status" field. Note: The local and server configuration file information and the task and stack status information is for use by Aastra Technical Support for troubleshooting purposes. Reference For information that describes solutions to most common problems using the IP phones, see the next section, “Troubleshooting Solutions”...
Page 706: Watchdog Task Feature
When the phone detects a failure (i.e., a crash), it automatically reboots. You can view a WatchDog crash file using the Aastra Web UI at the path, Advanced Settings->Troubleshooting. You can enable/disable the WatchDog task using the configuration files or the Aastra Web UI.
Page 707 Use the following procedure to enable/disable the WatchDog task for the IP Phones using the Aastra Web UI. You can also view the “Crash Log” generated by the WatchDog task using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Troubleshooting.
Page 708: Error Messages Display
IP Phones. The IP Phone UI has a selection on the Phone Status page called, “Error Messages” at the location, Options->Phone Status->Error Messages. The Aastra Web UI also allows you to view these error messages at the location Advanced Settings->Troubleshooting->Error Messages.
Page 709 Viewing the Error Messages Using the IP Phone UI Use the following procedure to view the error messages, if any, that generated during startup. IP Phone UI Press the Options key on the phone to enter the Options List. Select Phone Status. Select Error Messages.
Page 710 IP Phone UI If error messages display, use the UP and DOWN navigation keys to view the messages. If no error message exist, the message, “No Error Messages” displays on the screen. Error Messages Error Messages <error message 1> 8 and 11-Line Fri Aug 4 1:55 pm No Error Messages LCD Phones...
Page 711 Viewing the Error Messages Using the Aastra Web UI Use the following procedure to view the error messages, if any, that generated during startup. Aastra Web UI Click on Advanced Settings->Troubleshooting->Error Messages. Error Messages Scroll down to the “Error Messages” section to view the error messages that may have generated during startup or reboot of the IP Phone.
Page 712: Configuration And Crash File Retreival
An Administrator or User can manually send the files when required using the IP Phone UI or the Aastra Web UI. Each time the files are generated and uploaded, a new timestamp on the file name is created so that existing files are not overwritten on the server.
Page 713 Local.cfg - File in the format MAC ID_Date_Time_local.cfg that contains information of • locally modified values made using the Aastra Web UI and/or the IP Phone UI. The MAC address, date, and time are specified in the file name to identify the phone sending the information, and the date and time the file was generated and sent to the server.
Page 714 Generating and Sending Support Information from the IP Phone UI Use the following procedure to generate and send Support Information files to the server. IP Phone UI Step Action For 5-Line Phones: Press on the phone to enter the Options List. Select Phone Status.
Page 715 Generating and Sending Support Information from the Aastra Web UI Use the following procedure to generate and send Support Information files to the server. Aastra Web UI Click on Status->System Information-> Support Information. Upload Button Note: Press <Upload>. The phone immediately generates the applicable Support Information files (server.cfg, local.
Page 716: Troubleshooting Solutions
Note: Your computer needs to be on the same network as your IP Phone. In the URL, type: “http://<IP Address>” (where IP Address is the IP Address displayed on the phone). Your browser launches the Aastra IP Phone Firmware Recovery page. Call Customer Support and request a <phone model>.st file.
Page 717: Why Does My Phone Display The "No Service" Message
"No Service" message does not display, and the message waiting indicator (MWI) does not come on. Check that the "Registrar Server" IP address in the Aastra Web UI at Advanced Settings->Global SIP is correct. Check the "sip registrar ip" parameter in the configuration files is correct.
Page 718: Why Is My Phone Not Receiving The Tftp Ip Address From The Dhcp Server
Option 66, you must manually enter the IP address or qualified domain name for the TFTP server into your IP phone configuration. For procedures on configuring the TFTP server using the IP phone UI and the Aastra Web UI, see Chapter 4, the section, “Configuring the Configuration Server Protocol”...
Page 719: How Do I Restart The Ip Phone
Options List. Press Restart. The following prompt displays: “Restart the phone?” Press <Yes> to restart the phone Press <No> to go back to the Optons Screen. Aastra Web UI Click on Operation->Reset->Phone. Click to restart the phone. 9-22...
Page 720: How Do I Set The Ip Phone To Factory Default
Press Reset. The “Reset Configuration?” prompt displays. Press Factory Default. The phone immediately sets the phone to factory defaults and automatically restarts the phone. Aastra Web UI Step Action Click on Operation->Reset->Current Settings. In the "Restore to Factory Defaults" field, click This restores all factory defaults, and removes any saved configuration and directory list files.
Page 721: How Do I Erase The Phone's Local Configuration
Press Reset. The “Reset Configuration?” prompt displays. Press Erase Local Cfg.. The phone immediately erases the local configuration and automatically restarts the phone. Aastra Web UI Step Action Click on Operation->Reset->Current Settings. In the "Remove Local Configuration Settings" field, click This removes the last customized configuration settings made on the phone.
Page 722: How To Reset A User's Password
How to reset a user’s password? IP Phone UI Press on the phone to enter the Options List. Select User Password. Enter the current user password. Press Enter. Enter the new user password. Note: The IP phones support numeric characters only in passwords. If you enter a password with alpha characters, the phone uses the default password instead.
Page 723 Aastra Web UI Step Action Click on Operation->User Password. In the "Current Password" field, enter the current user password. In the "New Password" field, enter the new user password. In the "Confirm Password" field, enter the new user password again.
Page 724: How Do I Lock And Unlock The Phone
How do I lock and unlock the phone? IP Phone UI Step Action Lock the phone: Press on the phone to enter the Options List. Select Phone Lock. The prompt, “Lock the phone?” displays. Press Lock to lock the phone. Unlock the phone: Press on the phone to enter the Options List.
Page 725 Aastra Web UI Click on Operation->Phone Lock. Lock the phone: In the “Lock the Phone?” field, click The phone locks dynamically and displays the following message: “Phone is locked”. Unlock the phone: Click on Operation->Phone Lock. In the “Unlock the Phone?” field, click The phone unlocks dynamically and displays the following message: “Phone is unlocked”.
Page 726: Configuration Parameters
Appendix A Configuration Parameters About this Appendix Introduction This appendix describes the parameters you can set in the configuration files for the IP phones. The configuration files include aastra.cfg, <model>.cfg, and <mac.cfg>. Topics This appendix covers the following topics: Topic Page...
Page 727 Topic Page HTTPS Client and Server Settings page A-37 HTTPS Server Certificate Validation Settings page A-38 Virtual Local Area Network (VLAN) Settings page A-41 RTCP Summary Reports page A-44 Type of Service (ToS)/DSCP Settings page A-47 Time and Date Settings page A-48 Time Server Settings page A-55...
Page 728 A-183 Enable Microphone During Early Media page A-186 Audio Transmit and Receive Gain Adjustment Settings page A-188 Disable User Login to Aastra Web UI page A-191 Minimum Ringer Volume page A-191 Directed Call Pickup (BLF or XML Call Interception) Settings...
Page 729 Topic Page Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters page A-199 Softkey Settings for 8 and 11-Line LCD phones page A-201 Programmable Key Settings for 9143i, 6730i, 6731i, 6735i, 6753i, and 6755i page A-208 Top Softkey Settings for 6757i and 6757i CT page A-213 Shifting of Softkey Positions for Busy States page A-218...
Page 730 Topic Page Log Settings page A-252 WatchDog Settings page A-254 Crash File Retrieval page A-255 41-001343-01 Rev 02, Release 3.2.2...
Page 731: Setting Parameters In Configuration Files
Setting Parameters in Configuration Files You can set specific configuration parameters in the configuration files for configuring you IP phone. The aastra.cfg, <model>.cfg, and <mac>.cfg files are stored on the server. The aastra.cfg file stores global IP phone configuration settings. The <model>.cfg file contains model specific information.The <mac>.cfg file stores configuration settings specific to the IP...
Page 732: Operational, Basic, And Advanced Parameters
Network settings from the IP Phone UI. If the network settings become misconfigured, you must “factory default” the phone and use the full menu to recover the network settings from the Phone UI OR use the Aastra Web UI to configure the network settings.
Page 733: Network Settings
Example options simple menu: 1 Network Settings Parameter – IP phone UI Options->Administrator Menu-> Network Settings dhcp Aastra Web UI Advanced Settings->Network-> Basic Network Settings DHCP (in Web UI) Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables DHCP. Enabling DHCP populates the required network information.
Page 734 Parameter – IP phone UI Options->Administrator Menu-> Network Settings subnet mask Aastra Web UI Advanced Settings->Network-> Basic Network Settings Subnet Mask (in Web UI) Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Subnet mask defines the IP address range local to the IP phone.
Page 735 Parameter – IP phone UI Options->Administrator Menu-> Network Settings dns1 Aastra Web UI Advanced Settings->Network-> Basic Network Settings Primary DNS (in Web UI) Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Primary domain name server IP address. For any of the IP address settings on the IP phone a domain name value can be entered instead of an IP address.
Page 736 Parameter – IP phone UI Options->Administrator Menu-> Network Settings ethernet port 0 Aastra Web UI Advanced Settings->Network-> Basic Network Settings LAN Port (in Web UI) Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description The send (TX) and receive (RX) method to use on Ethernet port 0 to transmit and receive data over the LAN.
Page 737 Parameter – IP phone UI Options->Administrator Menu-> Network Settings->Ethernet Link pc port passthru enabled Aastra Web UI Advanced Settings->Network-> Basic Network Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the PC port. Note: PC Port parameters are not applicable to the 6730i IP Phone.
Page 738: Dhcp Option Settings
DHCP Option Settings Option 12 Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg IP Phone UI Options->Administrator Menu-> hostname Network Settings->Hostname Aastra Web UI Advanced Settings->Network-> Hostname (in Web UI) Basic Network Settings Description Specifies the hostname DHCP Option 12 that the phone sends with the DHCP Request packet.
Page 739 Options 159 and 160 - DHCP Option Override Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg IP Phone UI Options->Administrator Menu-> dhcp config option Network Settings->DHCP Settings-> override Download Options Aastra Web UI Advanced Settings->Network-> DHCP Download Options (in Web UI) Advanced Network Settings...
Page 740: Password Settings
Password Settings Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg admin password Description Allows you to set a new administrator password for the IP phone. Note: The IP phones support numeric characters only in passwords. If you enter a password with alpha characters, the phone uses the default password instead.
Page 741: Emergency Dial Plan Settings
Emergency Dial Plan Settings Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Aastra Web UI Operation->Phone Lock emergency dial plan Description Allows you to specify an emergency number to use on your IP phone so a caller can contact emergency services in the local area when required.
Page 742: User Dial Plan Setting
User Dial Plan Setting Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip user parameter dial plan Description The dial plan that the network uses to distinguish the phone’s username that looks like a PSTN number, from the real PSTN number.
Page 743: Aastra Web Ui Settings
<model>.cfg, <mac>.cfg web interface enabled Description Enables or disables the Aastra Web UI intercae for a single IP phone when this parameter is entered in the <mac>.cfg file. Enables or disables the Aastra Web UI interface for all phones when this parameter is placed in the aastra.cfg file.
Page 744: Configuration Server Settings
Configuration Server Settings Parameter – IP phone UI Options->Administrator Menu-> Network Settings download protocol Aastra Web UI Advanced Settings->Configuration Server Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Download Protocol (in Web UI) Description Protocol to use for downloading new versions of software to the IP phone.
Page 745 IP Phone UI Options->Administrator Menu-> Configuration Server->TFTP Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the path name for which the configuration files reside on the TFTP server for downloading to the IP Phone. Note: Enter the path name in the form folderX\folderX\folderX. For example, ipphone\6757i\configfiles.
Page 746 IP Phone UI Options->Administrator Menu-> Configuration Server->TFTP Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies a path name for which the configuration files reside on an alternate TFTP server for downloading to the IP Phone. Note: Enter the path name in the form folderX\folderX\folderX. For example, ipphone\6757i\configfiles.
Page 747 IP Phone UI Options->Administrator Menu-> Configuration Server->FTP Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies a path name for which the configuration files reside on an FTP server for downloading to the IP Phone. Note: Enter the path name in the form folderX\folderX\folderX. For example, ipphone\6757i\configfiles.
Page 748 Parameter – IP phone UI Options->Administrator Menu-> Network Settings->FTP Server ftp username Aastra Web UI Advanced Settings->Configuration Server Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg FTP User Name (in Web UI) Description The username to enter for accessing the FTP server. This will become effective after this configuration file has been downloaded into the phone.
Page 749 Parameter – IP phone UI Options->Administrator Menu-> Network Settings->HTTP Server http server Aastra Web UI Advanced Settings->Configuration Server Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg HTTP Server (in Web UI) Description The HTTP server’s IP address. This will become effective after this configuration file has been downloaded into the phone.
Page 750 Advanced Settings->Configuration Server-> Settings HTTP Port (in Web UI) Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the HTTP port that the server uses to load the configuration to the phone over HTTP. Note: For DHCP to automatically populate this parameter, your DHCP server must support Option 66.
Page 751 Advanced Settings->Configuration Server-> Settings HTTPS Port (in Web UI) Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the HTTPS port that the server uses to load the configuration to the phone over HTTPS. Note: For DHCP to automatically populate this parameter, your DHCP server must support Option 66.
Page 752 Notes: 1. If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. 2. Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto-resync update.
Page 753 1. The resync time is based on the local time of the IP phone. 2. The value of 00:00 is 12:00 A.M. 3. When selecting a value for this parameter in the Aastra Web UI, the values are in 30-minute increments only.
Page 754 Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Aastra Web UI Advanced Settings->Configuration Server-> auto resync days Auto-Resync Days (in Web UI) Description Specifies the amount of days that the phone waits between checksync operations. Note: A value of 0 causes the phone to checksync every time the clock reads the proper time.
Page 755: Multiple Configuration Server Settings
Multiple Configuration Server Settings Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg firmware server Description Specifies the URL of a server (other than the original configuration server) from which the phones in the network get their firmware. Note: The default method for the update of firmware to the phones is from the original configuration server.
Page 756: Network Address Translation (Nat) Settings
Network Address Translation (NAT) Settings Parameter – IP phone UI Options->Administrator Menu->SIP Settings Aastra Web UI Advanced Settings->Network sip nat ip Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg NAT IP (in Web UI) Description IP address of the network device that enforces NAT.
Page 757: Rport Setting
Advanced Settings->Network-> Advanced Network Settings sip rport Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Allows you to enable (1) or disable (0) the use of Rport on the IP phone. “Rport” in RFC 3581, allows a client to request that the server send the response back to the source IP address and the port from which the request came.
Page 758: Local Sip Udp/Tcp Port Setting
Local SIP UDP/TCP Port Setting Parameter – Aastra Web UI: Advanced Settings->Global SIP-> Advanced SIP Settings sip local port Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the local source port (UDP/TCP) from which the phone sends SIP messages. Format Numeric...
Page 759: Sip Stun Parameters
Aastra Web UI: Advanced Settings->Network-> Advanced Network Settings sip stun ip Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description IP address and/or qualified domain name of the STUN server (also know as Simple Traversal of UDP through NAT). STUN is a protocol that governs the exchange of data over a UDP connection by communication devices operating behind a NAT or firewall.
Page 760: Sip Turn Parameters
Aastra Web UI: Advanced Settings->Network-> Advanced Network Settings sip turn ip Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description IP address and/or qualified domain name of the TURN server (also known as Traversal Using Relay NAT). TURN is a protocol that governs the reception of data over a Transmission Control Protocol (TCP) or a UDP connection by a single communications device operating behind a NAT or firewall.
Page 761: Sip Keep Alive Support
Aastra Web UI: Advanced Settings->Network-> Advanced Network Settings sip turn user Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Username that a user must enter when accessing an account on the TURN server. Note: The NAT IP configuration parameter takes precedence over the STUN and TURN parameters.
Page 762: Https Client And Server Settings
HTTPS Client and Server Settings Parameter – IP Phone UI Options->Administrator Menu-> Network Settings->HTTPS->HTTPS Client https client method Aastra Web UI Advanced Settings->Network-> Advanced Network Settings HTTPS Client Method (in Web UI) Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Defines the security method that the client advertises to the server during the Secure Socket Layer (SSL) handshake.
Page 763: Https Server Certificate Validation Settings
Parameter – IP Phone UI Options->Administrator Menu-> Network Settings->HTTPS-> https block http post xml HTTPS Server->XML Aastra Web UI Advanced Settings->Network-> HTTPS Server - Block XML Advanced Network Settings HTTP POSTs (in Web UI) Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the blocking of XML scripts from HTTP POSTs.
Page 764 Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfgIP Phone Options->Administrator Menu-> https validate expires Configuration Server->HTTPS Settings-> Cert Validation->Check Expires Check Certificate Aastra Web UI Advanced Settings->Network->HTTPS Settings Expiration (in Web UI) Description Enables or disables the HTTPS validation of the expiration of the certificates.
Page 765 Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Aastra Web UI Advanced Settings->Network->HTTPS Settings https user certificates Trusted Certificates Filename (in Web UI) Description Specifies a file name for a .PEM file located on the configuration server. This file contains the User-provided certificates in PEM format. These certificates are used to validate peer certificates.
Page 766: Virtual Local Area Network (Vlan) Settings
Virtual Local Area Network (VLAN) Settings Global Parameters Parameter – IP phone UI Options->Administrator Menu-> Network Settings->VLAN->VLAN Enable tagging enabled Aastra Web UI Advanced Settings->Network->VLAN->Global Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg VLAN Enable (in Web UI) Description Enables or disables VLAN on the IP phones. This is a global setting.
Page 767 Priority->RTP (for LAN Port in Options->Administrator Menu-> Web UI) Network Settings->VLAN->Phone-> Priority->RTCP Aastra Web UI Advanced Settings->Network->VLAN->Port 0 Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description This parameter is based on the Type of Service (ToS), Differentiated Services Code Point (DSCP) setting for SIP (tos sip parameter), RTP (tos rtp parameter) and RTCP (tos rtcp parameter).
Page 768 PC Port (Ethernet Port 1) Parameters Parameter – IP phone UI Options->Administrator Menu-> Network Settings->VLAN-> vlan id port 1 Passthrough->VLAN ID Aastra Web UI Advanced Settings->Network->VLAN->Port 1 VLAN ID (for PC Port in Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Web UI) Description Specifies the VLAN ID used to pass packets through to a PC via Port 1.
Page 769: Rtcp Summary Reports
RTCP Summary Reports Global Parameters Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip rtcp summary reports Description Specifies whether or not to send of RTCP summary reports. Note: You must restart the phone after setting a value for this parameter.
Page 770: Line Parameters
Line Parameters Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip lineN rtcp summary reports (N is a line number from 1 to 9) Description Enables/disables the specified line number on the phone for which to send the RTCP summary reports.
Page 771 Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip lineN rtcp summary report collector port (N is a line number from 1 to 9) Description Per-line parameter specifying the port address of the server receiving the RTCP summary reports. Note: You must restart the phone after setting a value for this parameter.
Page 772: Type Of Service (Tos)/Dscp Settings
Type of Service (ToS)/DSCP Settings Parameter – IP phone UI Options->Administrator Menu-> Network Settings->Type of Service->SIP tos sip Aastra Web UI Advanced Settings->Network-> Type of Service,DSCP (in Web UI) Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description The Differentiated Services Code Point (DSCP) for SIP packets.
Page 773: Time And Date Settings
Time and Date Settings Parameter – IP phone UI Options->Time and Date->Time Format Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg time format Time Format (in Phone UI) Description This parameter changes the time to 12 hour or 24 hour format. Use “0”...
Page 774 Parameter – IP phone UI Options->Time and Date->Daylight Savings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg dst config Daylight Savings (in Phone UI) Description Enables/disables the use of daylight savings time. Format Integer Default Value Range 0 - OFF 1 - 30 min summertime...
Page 775 Time Zone Name Parameter – IP Phone UI Options->Time and Date->Time Zone->Others Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg time zone name Time Zone (in Phone UI) Description Assigns a time zone name to the time server. The Custom option allows you to customize additional time zone parameters.
Page 776 Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AE-Dubai AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AR-Saudi Arabia AS-Pago Pago AT-Vienna AU-Lord Howe AU-Tasmania AU-Melbourne AU-Sydney AU-Broken Hill AU-Brisbane AU-Lindeman AU-Adelaide AU-Darwin AU-Perth AW-Aruba AZ-Baku BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia...
Page 777 Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo Dhcp EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GE-Tbilisi...
Page 778 Time Zone Name Time Zone Code LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU-Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham OM-Muscat PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores...
Page 779 Time Zone Name Time Zone Code SA-Saudi Arabia SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican VE-Caracas YU-Belgrade A-54 41-001343-01 Rev 02, Release 3.2.2...
Page 780: Time Server Settings
Time Server Settings Parameter – Aastra Web UI Basic Settings->Preferences-> Time and Date Settings time server disabled IP Phone UI‘ Options->Preferences-> Time and Date->Time Servers NTP Time Servers (in Web UI) Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the time server. This parameter affects the time server1, time server2, and time server3 parameters.
Page 781 Parameter – Aastra Web UI Basic Settings->Preferences-> Time and Date Settings time server2 IP Phone UI‘ Options->Preferences-> Time and Date->Time Servers Time Server 2 (in Web UI) Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description The secondary time server's IP address or qualified domain name. If the...
Page 782: Custom Time Zone And Dst Settings
“Custom”. See page A-50 for more information. Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg time zone minutes Description The number of minutes the timezone is offset from UTC (Coordinated Universal Time). This can be positive (West of the Prime Meridian) or negative (East of the Prim Meridian).
Page 783 Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg dst minutes Description The number of minutes to add during Daylight Saving Time. Valid values are a positive integer between 0 to 60. Format Integer Default Value Not Applicable Range 0-60 Example dst minutes: 60 Parameter –...
Page 784 Absolute Time Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg dst start month Description The month that DST starts. Valid values are 1 to 12 (January to December). Format Integer Default Value Not Applicable Range 1 (January) 2 (February) 3 (March)
Page 785 Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg dst end month Description The month that DST ends. Valid values are 1 to 12 (January to December). Format Integer Default Value Not Applicable Range 1 (January) 2 (February) 3 (March) 4 (April)
Page 786 Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg dst end day Description The day of the month that DST ends. Valid values are 1 to 31. Format Integer Default Value Not Applicable Range 1-31 Example dst end day: 31 Parameter –...
Page 787 Relative Time Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg dst start month Description The month that DST starts. Valid values are 1 to 12 (January to December). Format Integer Default Value Not Applicable Range 1 (January) 2 (February) 3 (March)
Page 788 Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg dst start week Description The week in the specified month in which DST starts. Valid value is a positive or negative integer from 1 to 5. Format Integer Default Value Not Applicable Range 1 = first full week of month -1 = last occurance "dst start day"...
Page 789 Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg dst start day Description The day of the specified week in the specified month that DST starts on. Valid values are an integer from 1 to 7. Format Integer Default Value Not Applicable...
Page 790: Backlight Mode Settings (6735I, 6737I, 6755I, 6757I, 6757I Ct
Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg dst end hour Description The hour that DST ends. Valid values are an integer from 0 (midnight) to Format Integer Default Value Not Applicable Range 0 (midnight) to 23 Example dst end hour: 23 Backlight Mode Settings (6735i, 6737i, 6755i, 6757i, 6757i CT) Parameter –...
Page 791: Brightness Level Settings (6739I
Brightness Level Settings (6739i Parameter – IP phone UI Options->Display->Brightness Timer Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg bl on time Brightness Timer (in Phone UI) Description Allows you to set the amount of time, in seconds, that the backlight stays ON before turning OFF because of inactivity. This setting is applicable to the “Auto”...
Page 792: Background Image On Idle Screen (6739I
Background Image on Idle Screen (6739i) Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg background image Description Set up background image for idle screen on 6739i phone. Format String (up to 256 characters) Default Value Range tftp://server/image.png ftp://server/image.jpg http://server/image.png https://server/image/jpg Example background image: http://10.30.100.233/pics/image.png Picture ID Feature (6739i) Parameter –...
Page 793: Dhsg Settings (6735I, 6737I, 6753I, 6755I, 6757I, 6757I Ct
DHSG Settings (6735i, 6737i, 6753i, 6755i, 6757i, 6757i CT) Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg IP Phone UI: Options->Preferences->Set Audio->DHSG dhsg Description Enables and disables the DHSG headset support on the phone. Note: The phones that support DHSG are: 6735i, 6737i, 6753i, 6755i, 6757i, and 6757i CT.
Page 794: Sip Local Dial Plan Settings
“x+#|xx+*”. If this is the case, the Administrator cannot change the dial plan from the configuration files. The dial plan must be changed from the Aastra Web Example sip dial plan: "X+#|XXX+*"...
Page 795 Parameter – Aastra Web UI Basic Settings->Preferences Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip dial plan terminator Send Dial Plan Terminator (in Web UI) Description Allows you to enable or disable a dial plan terminator. If you enable the use of this parameter, when you configure the IP phone’s dial plan with a...
Page 796: Sip Outbound Support
SIP Outbound Support Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip outbound support Description Enables and disables whether or not the phone uses Draft 15 (draft-ietf-sip-outbound-15) support for SIP outbound packets. A SIP User Agent (UA) behind a firewall, reuses an existing connection (usually the REGISTER outbound connection) for the inbound request if the proxy supports it.
Page 797: Contact Header Matching
Contact Header Matching Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip contact matching Description Specifies the method for which the phone uses to match the Contact header in a SIP registration packet. Format Integer Default Value Range (default) URI matching of username, domain name, port, and...
Page 798: Sip Basic, Global Settings
SIP Basic, Global Settings SIP Global Authentication Settings Parameter – IP Phone UI Options->Administrator Menu->SIP Settings Aastra Web UI Advanced Settings->Global SIP-> sip screen name Basic SIP Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Screen Name (in Web UI) Description Used to display text on the screen of the phone. You may want to set this parameter to display the user’s name of the phone.
Page 799 Parameter – IP Phone UI Options->Administrator Menu->SIP Settings Aastra Web UI Advanced Settings->Global SIP-> sip user name Basic SIP Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Phone Number (in Web UI) Description Used in the name field of the SIP URI for the IP phone and for registering the IP phone at the registrar.
Page 800 Parameter – IP Phone UI Options->Administrator Menu->SIP Settings Aastra Web UI Advanced Settings->Global SIP-> sip password Basic SIP Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Password (in Web UI) Description The password that will be used to register at the registrar.
Page 801: Call Waiting Settings
Call Waiting Settings Parameter – Aastra Web UI Basic Settings->Preferences->General Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg call waiting Call Waiting (in Web UI) Description Allows you to enable or disable Call Waiting on the IP phone. If you enable call waiting (default), the user has the option of accepting a second call while currently on the first call.
Page 802 Parameter – Aastra Web UI: Basic Settings->Preferences->General Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg call waiting tone Play Call Waiting Tone (in Web UI) Description Enable or disables the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone.
Page 803 SIP Global Network Settings. Parameter – IP Phone UI Options->Administrator Menu->SIP Settings Aastra Web UI Advanced Settings->Global SIP-> sip proxy ip Basic SIP Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Proxy Server (in Web UI) Description The IP address of the SIP proxy server for which the IP phone uses to send all SIP requests.
Page 804 Parameter – Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Network Settings sip backup proxy port Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Backup Proxy Port (in Web UI) Description The backup proxy’s port number. Format Integer Default Value Range Not Applicable...
Page 805 Parameter – IP Phone UI Options->Administrator Menu->SIP Settings Aastra Web UI Advanced Settings->Global SIP-> sip registrar ip Basic SIP Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Registrar Server (in Web UI) Description The address of the registrar for which the IP phone uses to send REGISTER requests.
Page 806 Parameter – Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Network Settings sip backup registrar ip Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Backup Registrar Server (in Web UI) Description The address of the backup registrar (typically, the backup SIP proxy) for which the IP phone uses to send REGISTER requests if the primary registrar is unavailable.
Page 807: Backup Outbound Proxy (Global Settings
Format IP address or fully qualified Domain Name Default Value 0.0.0.0 Range Not Applicable Example sip backup outbound proxy: drax.us.aastra.com Parameter – Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings sip backup outbound proxy Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg...
Page 808: Sip Basic, Per-Line Settings
The following parameters are SIP per-line settings. The value of "N" is 1 - 9 or 1-6 depending on your model phone. SIP Per-Line Authentication Settings Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg...
Page 809 Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip lineN user name Phone Number (in Web UI) Description Used in the name field of the SIP URI for the IP phone and for registering the IP phone at the registrar.
Page 810 Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip lineN auth name Authentication Name (in Web UI) Description Used in the username field of the Authorization header field of the SIP REGISTER request.
Page 811 Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip lineN bla number BLA Number (in Web UI) Description Allows you to assign a phone number that is shared on specific lines on the IP phone.
Page 812 Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip lineN mode Line Mode (in Web UI) Description Allows you to configure the mode of the line. Applicable values are: • Generic - Normal line •...
Page 813 SIP Per-Line Call Waiting Setting Parameter – Aastra Web UI Basic SIP Authentication Settings->Line 1 thru 9 Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip lineN call waiting Call Waiting (in Web UI) Description Allows you to enable or disable Call Waiting on the IP phone on a per line basis.
Page 814 SIP Per-Line Network Settings. Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip lineN proxy ip Proxy Server (in Web UI) Description The IP address of the SIP proxy server for which the IP phone uses to send all SIP requests.
Page 815 Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip lineN backup proxy port Backup Proxy Port (in Web UI) Description The backup proxy’s port number. Format Integer Default Value Range Not Applicable Example sip line1 backup proxy port: 5060 Parameter –...
Page 816 Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip lineN registrar ip Registrar Server (in Web UI) Description The address of the registrar for which the IP phone uses to send REGISTER requests.
Page 817 Parameter – Aastra Web UI Advanced Settings->LineN-> Basic SIP Network Settings sip lineN backup registrar ip Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Backup Registrar Server (in Web UI) Description The address of the backup registrar (typically, the backup SIP proxy) for which the IP phone uses to send REGISTER requests if the primary registrar is unavailable.
Page 818: Backup Outbound Proxy (Per-Line Settings
Format IP address or fully qualified Domain Name Default Value 0.0.0.0 Range Not Applicable Example sip line1 backup outbound proxy: drax.us.aastra.com Parameter – Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings sip lineN backup outbound Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg...
Page 819: Bla Support For Mwi
BLA Support for MWI Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Aastra Web UI Advanced Settings->Global SIP-> sip mwi for bla account Advanced SIP Settings MWI for BLA Account (in Web UI) Description Enables or disables a BLA configured line to send an MWI SUBSCRIBE message for the BLA account.
Page 820: Shared Call Appearance (Sca) Call Bridging
Shared Call Appearance (SCA) Call Bridging Global Setting Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip sca bridging Description Enables/disables SCA bridging on the phone-side on a global basis. Note: You must restart the phone after setting a value for this parameter.
Page 821: Centralized Conferencing Settings
Parameter – Aastra Web UI Advanced->Global SIP Settings-> Basic SIP Network Settings sip centralized conf Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Conference Server URI (in Web UI) Description Globally enables or disables SIP centralized conferencing for an IP phone as follows: •...
Page 822: Custom Ad-Hoc Conference
Parameter – Aastra Web UI Advanced->Line <1 thru 9>-> Basic SIP Network Settings sip lineN centralized conf Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Conference Server URI (in Web UI) Description Enable or disable per-line SIP centralized conferencing for an IP phone as follows: •...
Page 823: Sip Join Feature For 3-Way Conference
SIP Join Feature for 3-Way Conference Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip join support Description Enables or disables the phone to allow a conference to be set up with a join header as described in RFC 3911. Format...
Page 824: Http/Https Authentication Support For Broadsoft Cms
HTTP/HTTPS Authentication Support for Broadsoft CMS Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg http digest username Description Specifies the username to use for HTTP/HTTPS digest authentication. The server uses this username for authentication purposes when loading configuration to the phone over HTTP/HTTPS. This parameter initiates a “Username/Password”...
Page 825: Advanced Sip Settings
Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg http digest force login Description Enables and disables the display of a LOGIN key on the phone’s idle screen. Note: After the server has authenticated the phone, this parameter must be set to “0” in order for the server to send the default profile to the phone.
Page 826 <model>.cfg, <mac>.cfg Send MAC Address in REGISTER Message (in Web UI) Description Adds an "Aastra-Mac:" header to the SIP REGISTER messages sent from the phone to the call server, where the value is the MAC address of the phone. Format Boolean...
Page 827 Send Line Number in REGISTER Message (in Web UI) Description Adds an "Aastra-Line:" header to the SIP REGISTER messages sent from the phone to the call server, where the value is the line number that is being registered. Format Boolean...
Page 828 Parameter – Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings sip T1 timer Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg T1 Timer (in Web UI) Description This timer is a SIP transaction layer timer defined in RFC 3261. Timer 1 is an estimate, in milliseconds, of the round-trip time (RTT).
Page 829 Parameter – Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings sip transport protocol Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Transport Protocol (in Web UI) Description The protocol that the Real-Time Transport Protocol (RTP) port on the IP phone uses to send out SIP signaling packets.
Page 830 Parameter – Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings sip registration timeout retry Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg timer Registration Timeout Retry Timer (in Web UI) Description Specifies the length of time, in seconds, that the phone waits until it re-attempts to register after a REGISTER message times out.
Page 831 Parameter – Aastra Web UI Advanced Settings->Global SIP ->Advanced SIP Settings sip blf subscription period Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg BLF Subscription Period (in Web UI) Description Specifies the time period, in seconds, that the IP phone resubscribes the BLF subscription service after a software/firmware upgrade or after a reboot of the IP phone.
Page 832: Missed Call Summary Subscription Settings
Missed Call Summary Subscription Settings Global Parameters Parameter – Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings sip missed call summary Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg subscription Missed Call Summary Subscription (in Web UI) Description Enables or disables the Missed Call Summary Subscription feature.
Page 833 Parameter – Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings sip missed call summary Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg subscription period Missed Call Summary Subscription Period (in Web UI) Description Specifies the amount of time, in seconds, that the phone uses the Missed Calls Summary Subscription feature.
Page 834: As-Feature-Event Subscription Settings
As-Feature-Event Subscription Settings Parameter – Aastra Web UI: Advanced Settings->LineN-> Advanced SIP Settings sip lineN as-feature-event Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg subscription Description Enables or disables the specified line with the BroadSoft’s server-side DND, CFWD, or ACD features. Format Boolean...
Page 835: Transport Layer Security (Tls) Settings
Persistent TLS requires the outbound proxy server and outbound proxy port parameters be configured in either the configuration files or the Aastra Web UI (Advanced Settings->Global SIP->Basic SIP Network Settings). There can be only one persistent TLS connection created per phone.
Page 836 See examples for each below. Note: The certificate files must use the format “.pem”. To create custom certificate files to use on your IP phone, contact Aastra Technical Support. Format <file name>.pem...
Page 837 Example The following example downloads no root and intermediate certificate file: sips root and intermediate certificates: The following example downloads the root and intermediate certificate file from the original configuration server. sips root and intermediate certificates: phonesRootCert.pem The following example uses FTP to download the firmware file “phonesRootCert.pem”...
Page 838 See examples for each below. Note: The certificate file must use the format “.pem”. To create specific certificate files to use on your IP phone, contact Aastra Technical Support. Format <file name>.pem...
Page 839 If you do not specify a filename, the download fails. See examples for each below. Note: The key file must use the format “.pem”. To create specific private key files to use on your IP phone, contact Aastra Technical Support. Format <file name>.pem...
Page 840 If you do not specify a filename, the download fails. See examples for each below. Note: The certificate files must use the format “.pem”. To create custom certificate files to use on your IP phone, contact Aastra Technical Support. Format <file name>.pem...
Page 841 Example The following example downloads no trusted certificate file: sips trusted certificates: The following example downloads the trusted certificate file from the original configuration server. sips trusted certificates: phonesTrustedCert.pem The following example uses FTP to download the firmware file “phonesTrustedCert.pem” (trusted certificate file) from the “path” directory on server 1.2.3.4 using port 50: sips trusted certificates:ftp://admin:admin!@1.2.3.4:50/path/ phonesTrustedCert.pem...
Page 842: 802.1X Support Settings
802.1x Support Settings Use the following parameters to configure the 802.1x Protocol on your phone using the configuration files. For EAP-MD5 use: • eap type • identity • md5 password • pc port passthrough enabled For EAP-TLS use: • eap type •...
Page 843 Network Settings->Ethernet Link-> eap type 802.1x Settings->802.1x Mode Aastra Web UI: Advanced Settings->802.1x Support->General EAP Type (in Web UI) Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the type of authentication to use on the IP Phone. Format Integer Default Value 0 (disable)
Page 844 (in Web UI) Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the identity or username used for authenticating the phone. Note: The value you enter for this parameter also displays in the Aastra Web UI at the path Advanced Settings-> 802.1x Support->General->Identity. Format...
Page 845 Parameter – Aastra Web UI: Advanced Settings->802.1x Support-> EAP-TLS Settings 802.1x root and intermediate Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg certificates Root and Intermediate Certificates (in Web UI) Description Specifies the file name that contains the root and intermediate certificates related to the local certificate.
Page 846 Parameter – Aastra Web UI: Advanced Settings->802.1x Support-> EAP-TLS Settings 802.1x local certificate Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Local Certificate (in Web UI) Description Specifies the file name that contains the local certificate. You can use this parameter in three ways: •...
Page 847 Parameter – Aastra Web UI: Advanced Settings->802.1x Support-> EAP-TLS Settings 802.1x private key Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Private Key (in Web UI) Description Specifies the file name that contains the private key. Format String Default Value Not Applicable Range...
Page 848 Parameter – Aastra Web UI: Advanced Settings->802.1x Support-> EAP-TLS Settings 802.1x trusted certificates Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Trusted Certificates (in Web UI) Description Specifies the file name that contains the trusted certificates. You can use this parameter in three ways: •...
Page 849: Rtp, Codec, Dtmf Global Settings
RTP, Codec, DTMF Global Settings Global Settings Parameter – IP Phone UI Options->Administrator Menu-> SIP Settings->RTP Port Base sip rtp port Aastra Web UI Advanced Settings->Global SIP->RTP Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg RTP Port Base (in IP Phone UI) RTP Port...
Page 850 Parameter – Aastra Web UI Advanced Settings->Global SIP->RTP Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip use basic codecs Basic Codecs (in Web UI) Description Enables or disables basic codecs (G.711 u-Law, G.711 a-Law, G.729). Enabling this parameter allows the IP phone to use the basic Codecs when sending/receiving RTP packets.
Page 851 Parameter – Aastra Web UI Advanced Settings->Global SIP->RTP Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip customized codec Codec Preference List (in Web UI) Description Specifies a customized Codec preference list which allows you to select the preferred Codecs for this IP phone. You can enter up to 10 codec preferences.
Page 852 1 Parameter – Aastra Web UI Advanced Settings->Global SIP-> RTP Settings sip srtp mode Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg RTP Encryption (in Web UI) Description This parameter determines if SRTP is enabled on this IP phone, as follows: •...
Page 853 Example sip line1 dtmf method: 1 Parameter – Aastra Web UI Advanced Settings->Line <1-9>->RTP Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip lineN srtp mode Description This parameter determines if SRTP is enabled on this line, as follows: • If set to -1, then use the global setting for this line. (This is the default setting.)
Page 854: Autodial Settings
Parameter – Aastra Web UI Advanced Settings->Global SIP-> Autodial Settings sip autodial number Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Autodial Number (in Web UI) Description Globally specifies the SIP phone number that the IP phone autodials when the handset is lifted from the phone cradle. An empty (blank) value disables autodial on the phone.
Page 855 Per-Line Settings Parameter – Aastra Web UI Advanced Settings->LineN->Autodial Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip lineN autodial number Autodial Number (in Web UI) Description On a per-line basis, this parameter specifies the SIP phone number that the IP phone autodials when the handset is lifted from the phone cradle.
Page 856: Voicemail Settings
Voicemail Settings Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip lineN vmail Note: The value of "N" is 1 - 9 or 1-6 depending your model phone. Description Use this parameter in the <mac>.cfg file to configure the phone to dial a specific number to access an existing voicemail account on a Service Provider’s server.
Page 857: Directory Settings
Directory Settings Parameter – Aastra Web UI Operation->Directory Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg directory 1 Directory List (in Web UI) Description The name of a directory list that you can download from the configuration server. Note: You can use this parameter in three ways: •...
Page 858 Parameter – Aastra Web UI Operation->Directory Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg directory 2 Directory List (in Web UI) Description The name of a directory list that you can download from the configuration server. Note: You can use this parameter in three ways: •...
Page 859: Callers List Settings
Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg directory disabled Description Enables or disables the Directory on the IP phone. If this parameter is set to 0, users can access the Directory List via the IP phone UI. If this parameter is set to 1, the Directory List does not display on the IP phone and the Directory key is disabled.
Page 860: Customize Callers List And Services Key
Customize Callers List and Services Key Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg services script Description Allows you to specify a specific URI for accessing services after pressing the Services key. When this parameter is set, it overrides the standard function of the Services key.
Page 861: Call Forward Settings
Enables or disables the ability to configure Call Forwarding. If this parameter is set to 0, a user and administrator can configure Call Forwarding via the Aastra Web UI and the IP Phone UI using the "Call Forward" options. If this parameter is set to 1, all "Call Forward" options are removed from the Aastra Web UI and the IP Phone UI, preventing the ability to configure Call Forwarding.
Page 862: Call Forward Key Mode Settings
(All, Busy, and/or No Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make...
Page 863: Lldp-Med And Elin Settings
LLDP-MED and ELIN Settings Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfgIP Phone Options->Administrator Menu-> lldp Network Settings->Ethernet&VLAN-> LLDP Support LLDP Support (IP Phone UI) Aastra Web UI Advanced Settings->Network-> Advanced Network Settings LLDP (in Web UI) Description Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED) on the IP Phone.
Page 864 Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Aastra Web UI Basic Settings->Preferences->General use lldp elin Use LLDP ELIN (in Web UI) Description Enables or disables the use of an Emergency Location Identification Number (ELIN) received from LLDP as a caller ID for emergency numbers.
Page 865: Missed Calls Indicator Settings
Missed Calls Indicator Settings Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg missed calls indicator disabled Description Enables or disables the Missed Calls Indicator. If the "missed calls indicator disabled" parame.ter is set to 0, the indicator increments as unanswered calls come into the IP phone. If the "missed calls indicator disabled"...
Page 866: Xml Settings
Format HTTP server path or fully qualified Domain Name Default Value Not Applicable Range Not Applicable Example xml application URI: http://172.16.96.63/aastra/internet.php Parameter – Aastra Web UI Operation->Softkeys and XML->Services Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg xml application title XML Application Title...
Page 867 10.50.10.53, dhcp10-53.ana.aastra.com Parameter – Aastra Web UI Basic Settings->Preferences Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg xml beep notification XML Beep Support (in Web UI) Description Enables or disables a BEEP notification on the phone when a status message object (AastraIPPhoneStatus) containing a “beep”...
Page 868 Parameter – Aastra Web UI Basic Settings->Preferences Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg xml status scroll delay Status Scroll Delay (seconds) (in Web UI) Description Specifies the length of time, in seconds, that each XML status message displays on the phone.
Page 869: Action Uri Settings
Action URI Settings Parameter – Aastra Web UI Advanced Settings->Action URI Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg action uri startup Startup (in Web UI) Description Specifies the URI for which the phone executes a GET on when a startup event occurs. This parameter can use any of the following variables:...
Page 870 Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Aastra Web UI Advanced Settings->Action URI action uri registration event Registration Event (in Web UI) Description Specifies the URI that the phone executes a GET on, when a registration event change occurs. This parameter uses the following variables to...
Page 871 Parameter – Aastra Web UI Advanced Settings->Action URI Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg action uri outgoing Outgoing Call (in Web UI) Description Specifies the URI for which the phone executes a GET on when an outgoing call event occurs. This parameter can use the following...
Page 872 This parameter uses the following variables to determine the state of the line: $$LINESTATE$$ $$LOCALIP$$ Format String Default Value Not Applicable Range Any valid URI Example action uri disconnected: http://fargo.ana.aastra.com/ disconnected.xml?state=$$LINESTATE$$ 41-001343-01 Rev 02, Release 3.2.2 A-147...
Page 873: Xml Sip Notify Settings
Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone.
Page 874: Polling Action Uri Settings
Polling Action URI Settings Parameter – Aastra Web UI Advanced Settings->Action URI Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg action uri poll Description Specifies the URI to be called every "action uri poll interval" seconds. Format HTTP(s) server path or Fully Qualified Domain Name...
Page 875: Ring Tone And Tone Set Global Settings
Integer Default Value Aastra Web UI: Tone 1 IP Phone UI: Tone 1 Configuration Files: 0 (Tone 1) Range Aastra Web UI & IP Phone UI Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Configuration Files 0 (Tone 1)
Page 876: Ring Tone Per-Line Settings
Ring Tone Per-Line Settings Parameter – Aastra Web UI: Basic Settings->Preferences->Ring Tones Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg lineN ring tone N=1 through 9 Line N (in Web UI) Description Sets the type of ring tone on the IP phone on a per-line basis. Ring tone can be set to one of six distinct rings.
Page 877: Incoming Call Interrupts Dialing Setting
Incoming Call Interrupts Dialing Setting Parameter – Aastra Web UI: Basic Settings->Preferences->General Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg incoming call cancels dialing Incoming Call Interrupts Dialing (in Web UI) Description Enables or disables how the phone handles incoming calls while the phone is dialing out.
Page 878: Status Code On Ignoring Incoming Calls
1 Status Code on Ignoring Incoming Calls Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip ignore status code Description Specifies the status code that is sent in the response to the server when a user ignores an incoming call.
Page 879: Switch Focus To Ringing Line
Switch Focus to Ringing Line Parameter – Aastra Web UI: Basic Settings->Preferences->General Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg switch focus to ringing line Description Specifies whether or not the UI focus is switched to a ringing line while the phone is in the connected state.
Page 880: Call Hold Reminder
Call Hold Reminder Parameter – Aastra Web UI: Basic Settings->Preferences Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg call hold reminder Call Hold Reminder (in Web UI) Description Enables or disables the reminder ring splash timer to start as soon as you put a call on hold (even when no other calls are active on the phone).
Page 881: Call Hold Reminder Frequency
Call Hold Reminder Frequency Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg call hold reminder frequency Description Specifies the time interval, in seconds, between each ring splash sound on the active line. For example, if a call comes into Line 1, and then a call comes into Line 2 and you answer Line 2, Line 1 is automatically placed on hold.
Page 882: Preferred Line And Preferred Line Timeout
Preferred Line and Preferred Line Timeout Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Aastra Web UI Basic Settings->Preferences->General preferred line Preferred Line (in Web UI) Description Specifies the preferred line to switch focus to when incoming or outgoing calls end on the phone.
Page 883: Goodbye Key Cancels Incoming Call
Goodbye Key Cancels Incoming Call Parameter – Aastra Web UI: Basic Settings->Preferences->General Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg goodbye cancels incoming call Goodbye Key Cancels Incoming Call (in Web UI) Description Enable or disables the behavior of the Goodbye Key on the IP phone.
Page 884: Stuttered Dial Tone Setting
(lines 1 through 9). Note: To enable MWI for all lines in the configuration files, set this parameter to zero (0). The enable MWI for all lines in the Aastra Web UI, select “All” in the “Message Waiting Indicator Line” field.
Page 885: Message Waiting Indicator Request Uri Setting
Message Waiting Indicator Request URI Setting Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip linex mwi request uri Description Specifies the URI to use when specifying which proxy server Notes: 1. Quotes (“) must be used to enclose the value when specifying it with this parameter.
Page 886: Dnd Key Mode Settings
DND Key Mode Settings Parameter – Aastra Web UI: Basic Settings->Preferences->General Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg dnd key mode Description Sets the mode for how the phone uses “do not disturb” (DND): • account Sets DND for a specific account.
Page 887: Priority Alert Settings
Priority Alert Settings Parameter – Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings priority alerting enabled Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Enable Priority Alerting (in Web UI) Description Enables and disables distinctive ringing on the IP phone for incoming calls and call-waiting calls.
Page 888 Parameter – Aastra Web UI: Basic Settings->Preferences-> alert community 1 Priority Alerting Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg community-1 (in Web UI) Description When an "alert community-1” keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 889 Parameter – Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings alert community 3 Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg community-3 (in Web UI) Description When an "alert community-3” keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 890 Parameter – Aastra Web UI: Basic Settings->Preferences-> alert external Priority Alerting Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg alert external (in Web UI) Description When an "alert external" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 891 Parameter – Aastra Web UI: Basic Settings->Preferences-> alert group Priority Alerting Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Group (in Web UI) Description When an "alert group" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 892 Parameter – Aastra Web UI: Basic Settings->Preferences-> alert priority Priority Alerting Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg alert priority (in Web UI) Description When an "alert priority" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 893: Bellcore Cadence Settings
Bellcore Cadence Settings Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg bellcore cadence dr2 Description Sets the cadence for Bellcore-dr2. Note: You can define up to 8 cadence rings. The value of -1 indicates “do not repeat”. Format Integer Default Value 800,400, 800,4000...
Page 894: Sip Diversion Display
Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg bellcore cadence dr5 Description Sets the cadence for Bellcore-dr5. Note: You can define up to 8 cadence rings. The value of -1 indicates “do not repeat”. Format Integer Default Value 500,-1 Range Not Applicable...
Page 895: Display Of Call Destination For Incoming Calls
Per-Line Setting Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip lineN diversion display (N is a line number from 1 to 9) Description For a specific line on the phone, this parameter enables/disables the display of the Caller ID and/or caller name, and reason for diversion on the phones LCD for an outgoing call that is being diverted to another destination.
Page 896: Language Settings
<model>.cfg, <mac>.cfg Webpage Language (in Web UI) Description The language you want to display in the IP Phone UI and the Aastra Web Valid values for all phones are: 0 (English) default The values 1-4 are dependent on the “Language...
Page 897 Allows you to specify the language to use for inputs on the IP Phone. Entering a language value for this parameter allows users to enter text and characters in the IP Phone UI, Aastra Web UI, and in XML applications via the keypad on the phone, in the language(s) specified.
Page 898: Language Pack Settings
Language Pack Settings Parameter – Aastra Web UI Basic Settings->Preferences-> Language Settings language N Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Language N (in Web UI) Where “N” can be 1, 2, 3, or Description The language pack you want to load to the IP phone.
Page 899 Range Not Applicable Example The following example downloads no language pack file: language 1: The following example downloads the German language pack to the phones from the original configuration server: language 1: lang_de.txt The following example uses FTP to download the firmware file “lang_de.txt”...
Page 900 The following table identifies the language code to use for the IP phone language packs. Language Codes (from Standard ISO 639) Language Language Code English European French French Canadian fr_ca European Spanish Mexican Spanish es_mx German Italian Portuguese Brazillian Portuguese br_pt Russian Swedish...
Page 901 Country Country Code BAHAMAS BAHRAIN BANGLADESH BARBADOS BELARUS BELGIUM BELIZE BENIN BERMUDA BHUTAN BOLIVIA BOSNIA AND HERZEGOVINA BOTSWANA BOUVET ISLAND BRAZIL BRITISH INDIAN OCEAN TERRITORY BRUNEI DARUSSALAM BULGARIA BURKINA FASO BURUNDI CAMBODIA CAMEROON CANADA CAPE VERDE CAYMAN ISLANDS CENTRAL AFRICAN REPUBLIC CHAD CHILE CHINA...
Page 902 Country Country Code ECUADOR EGYPT EL SALVADOR EQUATORIAL GUINEA ERITREA ESTONIA ETHIOPIA FALKLAND ISLANDS (MALVINAS) FAROE ISLANDS FIJI FINLAND FRANCE FRENCH GUIANA FRENCH POLYNESIA FRENCH SOUTHERN TERRITORIES GABON GAMBIA GEORGIA GERMANY GHANA GIBRALTAR GREECE GREENLAND GRENADA GUADELOUPE GUAM GUATEMALA GUERNSEY GUINEA GUINEA-BISSAU GUYANA...
Page 903 Country Country Code KAZAKHSTAN KENYA KIRIBATI KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF KOREA, REPUBLIC OF KUWAIT KYRGYZSTAN LAO PEOPLE'S DEMOCRATIC REPUBLIC LATVIA LEBANON LESOTHO LIBERIA LIBYAN ARAB JAMAHIRIYA LIECHTENSTEIN LITHUANIA LUXEMBOURG MACAO MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF MADAGASCAR MALAWI MALAYSIA MALDIVES MALI MALTA...
Page 904 Country Country Code PAKISTAN PALAU PALESTINIAN TERRITORY, OCCUPIED PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERTO RICO QATAR RÉUNION ROMANIA RUSSIAN FEDERATION RWANDA SAINT HELENA SAINT KITTS AND NEVIS SAINT LUCIA SAINT PIERRE AND MIQUELON SAINT VINCENT AND THE GRENADINES SAMOA SAN MARINO SAO TOME AND PRINCIPE...
Page 905 Country Country Code TAIWAN, PROVINCE OF CHINA TAJIKISTAN TANZANIA, UNITED REPUBLIC OF THAILAND TIMOR-LESTE TOGO TOKELAU TONGA TRINIDAD AND TOBAGO TUNISIA TURKEY TURKMENISTAN TURKS AND CAICOS ISLANDS TUVALU UGANDA UKRAINE UNITED ARAB EMIRATES UNITED KINGDOM UNITED STATES UNITED STATES MINOR OUTLYING ISLANDS URUGUAY UZBEKISTAN VANUATU...
Page 906: Suppress Dtmf Playback Setting
Suppress DTMF Playback Setting Parameter – Aastra Web UI Basic Settings->Preferences Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg suppress dtmf playback Suppress DTMF Playback (in Web UI) Description Enables and disables suppression of DTMF playback when a number is dialed from the softkeys or programmable keys.
Page 907: Display Dtmf Digits Setting
Display DTMF Digits Setting Parameter – Aastra Web UI Basic Settings->Preferences->General Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg display dtmf digits Display DTMF Digits (in Web UI) Description Enables and disables the display of DTMF digits when dialing on the IP phone.
Page 908: Intercom, Auto-Answer, And Barge In Settings
Determines whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed. Format Integer Default Value For Aastra Web UI: For Configuration Files: 3 - Off Range For Aastra Web UI:...
Page 909: Incoming Intercom Settings
Parameter – Aastra Web UI Basic Settings->Preferences-> Outgoing Intercom Settings sip intercom line Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Line (in Web UI) Description Specifies the line for which the IP phone uses the configuration from, when making the Intercom call. The IP phone uses the first available line for physically making the call but uses the configuration from the line you set for this parameter.
Page 910 Parameter – Aastra Web UI Basic Settings->Preferences-> Incoming Intercom Settings sip intercom mute mic Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Microphone Mute (in Web UI) Description Enables or disables the microphone on the IP phone for Intercom calls made by the originating caller.
Page 911: Enable Microphone During Early Media
Parameter – Aastra Web UI: Basic Settings->Preferences-> Incoming Intercom Settings sip intercom allow barge in Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Allow Barge In (in Web UI) Description Enable or disables how the phone handles incoming intercom calls while the phone is on an active call.
Page 912: Group Paging Rtp Settings
Aastra Web UI: Basic Settings->Preferences-> Group Paging RTP Settings paging group listening Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the multicast address(es) and the port on which the phone listens for incoming multicast RTP packets. Note: If this field is blank, Paging listening capability is disabled on the phone.
Page 913: Audio Transmit And Receive Gain Adjustment Settings
Audio Transmit and Receive Gain Adjustment Settings Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg headset tx gain Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the headset microphone to t he far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Page 914 Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg handset sidetone gain Description This is the increased (+db) or decreased (-db) amount of sidetone signal from the handset microphone to the handset speaker. The amount of sidetone gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Page 915 Parameter – IP Phone UI Options->Set Audio Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg audio mode Description Allows you to configure how the "handsfree" key on the IP phone operates. Format Integer Default Value Range Speaker - Calls can be made or received using the handset or handsfree speakerphone and can be switched between the two modes by pressing the d /fkey.
Page 916: Disable User Login To Aastra Web Ui
Disable User Login to Aastra Web UI Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg web interface enabled Description Specifies whether or not to disable the web user interface Format Integer Default Value 1 (admin/user enabled) Range 0 (admin/user disabled) 1 (admin/user enabled)
Page 917: Directed Call Pickup (Blf Or Xml Call Interception) Settings
Directed Call Pickup (BLF or XML Call Interception) Settings Parameter – Aastra Web UI Basic Settings->Preferences ->Directed Call Pickup Settings directed call pickup Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Directed Call Pickup (in Web UI) Description Enables or disables the use of "directed call pickup" feature.
Page 918 Parameter – Aastra Web UI Basic Settings->Preferences ->Directed Call Pickup Settings play a ring splash Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Play a Ring Splash (in Web UI) Description Enables or disables the playing of a short "call waiting tone" when there is an incoming call on the BLF monitored extension.
Page 919: Acd Auto-Available Timer Settings
ACD Auto-Available Timer Settings Parameter – Aastra Web UI Basic Settings->Preferences ->Auto Call Distribution Settings acd auto available Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Auto Available (in Web UI) Description Enables or disables the use of the ACD Auto-Available Timer. Format...
Page 920: Mapping Key Settings
This section provides the hard key settings you can use to enable and disable the Redial, Conf, and Xfer keys on the IP phone. Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg redial disabled Description Enables or disables the Redial key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user.
Page 921 Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg call transfer disabled Description Enables or disables the Xfer key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user. If this parameter is set to 1, pressing the Xfer key is ignored.
Page 922: Send Dtmf For Remapping Conference Or Redial Key
Parameter – Aastra Web UI Basic Settings->Preferences->Key Mapping Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg map conf key to Map Conf Key To (in Web UI) Description Sets the Conf key as a speeddial key if a value is entered for this parameter.
Page 923: Park And Pickup Settings
Park and Pickup Settings Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip lineN park pickup config Description Specifies the code to enter before entering the extension for where you want to park an incoming call. The applicable value is dependant on the...
Page 924: Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters
Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters This section provides the softkey, programmable key, feature key, and expansion module key parameters you can configure on the IP phones. The following table provides the number of keys you can configure for each model phone and expansion module, and the number of lines available for each type of phone.
Page 925 ***On the 6753i, two of the 6 programmable keys are the DELETE and SAVE keys and can be programmed only if Administrator allows. Note: When entering definitions for softkeys, the “#” sign must be enclosed in quotes. A-200 41-001343-01 Rev 02, Release 3.2.2...
Page 926: Softkey Settings For 8 And 11-Line Lcd Phones
• dnd - Indicates softkey is configured for do not disturb on the phone. This option is "Do Not Disturb" in the Aastra Web UI). You must also set the DND key mode. See •...
Page 927 • flash - Indicates the softkey is set to generate a flash event when it is pressed, or a feature key is pressed on the CT handsets. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 928 Range none line speeddial dnd ("do not disturb" in the Aastra Web UI) list ("BLF\List" in the Aastra Web UI) acd (“Auto call distribution” in the Aastra Web UI) dcp (“Directed Call Pickup” in the Aastra Web UI) flash sprecode...
Page 929 Parameter – Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg softkeyN label Label (in Web UI) Description The text label that displays on the IP phone for the softkey. The “softkeyN label” parameter can be set for the following softkey types only: •...
Page 930 Parameter – Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg softkeyN value Value (In Web UI) Description This is the value you assign to the softkey. The “softkeyN value” parameter can be set for the following softkey types only: •...
Page 931 Parameter – Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg softkeyN line Line (in Web UI) Description This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Page 932 Parameter – Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg softkeyN states Idle, Connected, Incoming, Outgoing, Busy (in Web UI) Description Displays the status of the phone when a softkey is pressed. You can enter multiple values (idle, connected, incoming, outgoing, busy) for the "softkeyN state"...
Page 933: Programmable Key Settings For 9143I, 6730I, 6731I, 6735I, 6753I, And 6755I
• dnd - Indicates programmable key is configured for do not disturb on the phone. This option is "Do Not Disturb" in the Aastra Web UI). • blf - Indicates programmable key is configured for Busy Lamp Field (BLF) use.
Page 934 • flash - Indicates programmable key is set to generate a flash event when it is pressed. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold). •...
Page 935 Range none line speeddial dnd ("do not disturb" in the Aastra Web UI) list (“BLF/List” in the Aastra Web UI) acd (“Auto call distribution” in the Aastra Web UI) dcp (“Directed Call Pickup” in the Aastra Web UI) flash sprecode...
Page 936 Parameter – Aastra Web UI Operation->Programmable Keys Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg prgkeyN value Value (in Web UI) Description This is the value you assign to the programmable key. The “prgkeyN value” parameter can be set for the following softkey types only: •...
Page 937 Parameter– Aastra Web UI Operation->Programmable Keys Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg prgkeyN line Line (in Web UI) Description This is the line associated with the programmable key you are configuring. The “prgkeyN line” parameter can be set for the following softkey types only: •...
Page 938: Top Softkey Settings For 6757I And 6757I Ct
User can dial out on a BLF configured key. • list - Indicates softkey is configured for BLF list use. (This option is BLF/List in the Aastra Web UI). User can dial out on a BLF List configured key. You can also use the “BLF List URI”...
Page 939 Text Default Value none Range none line speeddial list ("BLF\List" in the Aastra Web UI) acd (“Auto call distribution” in the Aastra Web UI) dcp (“Directed Call Pickup” in the Aastra Web UI) flash sprecode callforward park pickup blfxfer speeddialxfer speeddialconf callers (“Callers List”...
Page 940 Parameter – Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg topsoftkeyN label Top Softkeys->Label (in Web UI) Description The text label that displays on the IP phone for the softkey. The “topsoftkeyN label” parameter can be set for the following softkey types only: •...
Page 941 Parameter – Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg topsoftkeyN value Top Softkeys->Value (In WEb UI) Description This is the value you assign to the softkey. The “topsoftkeyN value” parameter can be set for the following softkey types only: •...
Page 942 Format String Default Value Not Applicable Range Not Applicable Example topsoftkey1 value: 9 topsoftkey2 value: 411 topsoftkey4 value: http://10.50.10.140 script.pl?name=$$SIPUSERNAME$$ topsoftkey5 value: 12345+ (example of a speeddial prefix) 41-001343-01 Rev 02, Release 3.2.2 A-217...
Page 943: Shifting Of Softkey Positions For Busy States
Parameter – Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg topsoftkeyN line Top Softkeys->Line (in Web UI) Description This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Page 944: Handset Feature Key Settings (9480I Ct And 6757I Ct
None Range none line1, line2, line3, line4, line5, line6, line7, line8, line9 transfer conference public icom directory callers (“Callers List” in Aastra Web UI) park pickup flash Example featurekey1 type: line3 featurekey2 type: public featurekey3 type: park featurekey4 type: pickup 41-001343-01 Rev 02, Release 3.2.2...
Page 945 Parameter – Aastra Web UI Operation->Handset Keys Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg featurekeyN label Label (in Web UI) Description The text label that displays on the IP phone for the feature key. Notes: For the 6757i CT phones, an icon appears beside the feature key label that indicates the status of the line.
Page 946: Expansion Module Key Settings For M670I (6735I, 6737I, 6753I, 6755I, 6757I, 6757I Ct) And M675I (For 6735I, 6737I, 6755I, 6757I, 6757I Ct
User can dial out on a BLF configured key. • list - Indicates softkey is configured for BLF list use. (This option is BLF/List in the Aastra Web UI). User can dial out on a BLF List configured key. You can also use the “BLF List URI”...
Page 947 Format • sprecode - Indicates the softkey is configured to automatically activate specific services offered by the server. For example, if the sprecode value of *82 is configured, then by pressing the softkey, *82 automatically activates a service provided by the server. •...
Page 948 • line • speeddial • • • list ("BLF\List" in the Aastra Web UI) • acd (“Auto call distribution” in the Aastra Web UI) • dcp (“Directed Call Pickup” in the Aastra Web UI) • • flash • sprecode •...
Page 949 Parameter – Aastra Web UI Operation->Expansion Module N Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg expmodX keyN label Label (in Web UI) Description The text label that displays on the softkey for the Expansion Module. The “expmodX keyN label” parameter can be set for the following softkey types only: •...
Page 950 • speeddial • • • • sprecode • park • pickup • directory • callers (“Callers List” in Aastra Web UI) • icom • services (not available on 6753i) • blfxfer • speeddialxfer • speeddialconf • paging Notes: For the 6757i and 6757i CT phones, an icon appears beside the soft key label that indicates the status of the line.
Page 951 Parameter – Aastra Web UI Operation->Expansion Module N Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg expmodX keyN line Line (in Web UI) Description This is the line associated with the softkey you are configuring on the Expansion Module. The number of applicable lines available is dependent on the specific IP phone model.
Page 952: Customizing The Key Type List
Aastra Web UI. If no value is specified for this “softkey selection list” parameter, the key “Type” list displays ALL of the key types by default in the Aastra Web Notes: Any key types configured that do not apply to the phone’s...
Page 953 Aastra Web UI. If no value is specified for this “feature key selection list” parameter, the key “Type” list displays ALL of the key types by default in the Aastra Web UI. Any key types configured that do not apply to the phone’s environment are ignored.
Page 954: Locking Softkeys And Programmable Keys
Locking Softkeys and Programmable Keys Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg softkeyN locked Description Locks the specified softkey on the 9480i, 9480i CT, 6735i, 6737i, 6755i, 6757i, or 6757i CT IP phone. Locking the key prevents a user from changing or configuring the softkey. When a key is locked, the phone uses the server settings and ignores any previous local configuration.
Page 955 Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg prgkeyN locked Description Locks the specified programmable key on the 9143i, 6730i, 6731i, 6735i, 6737i, 6753i, or 6755i IP phone. Locking the key prevents a user from changing or configuring the programmable key. When a key is locked, the phone uses the server settings and ignores any previous local configuration.
Page 956 Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg expmodX keyN locked Description Locks the specified top softkey on the 5-Series Expansion Module attached to the IP phone. Locking the key prevents a user from changing or configuring the softkey on the expansion module. When a key is locked, the phone uses the server settings and ignores any previous local configuration.
Page 957: Locking The Save And Dlete Keys (6753I
Allows you to lock or unlock the Save key on the 6753i IP Phone. When the Save key is unlocked, a User can change the function of the key using the Aastra Web UI. An Administrator can change the function of the key using the Aastra Web UI or the configuration files.
Page 958: Enabling/Disabling Ability To Add/Edit Speeddial Keys
Enabling/Disabling Ability to Add/Edit Speeddial Keys Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg speeddial edit Description Allows you to enable or disable the ability to add a speeddial key or edit a speeddial key. The default is enabled (Yes) allowing you to create and edit speeddial...
Page 959: Customizing M675I Expansion Module Column Display
Customizing M675i Expansion Module Column Display Expansion Module 1 through 3 Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg expmodXpageNleft Description Allows you to specify a customized heading for the M675i expansion module, in the left column of a specific page. You can specify the following...
Page 960 Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg expmodXpageNright Description Allows you to specify a customized heading for the M675i expansion module, in the right column of a specific page. You can specify the following options for this parameter: Expansion Module 1...
Page 961: Advanced Operational Parameters
IP phones. Blind Transfer Setting Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip cancel after blind transfer Description Forces the phone to use the Blind Transfer method available in software prior to release 1.4. This method sends the CANCEL message after the REFER message when blind transferring a call.
Page 962: Boot Sequence Recovery Mode Settings
Boot Sequence Recovery Mode Settings. Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg force web recovery mode disabled Description Enables or disables the forcing web recovery mode feature. If this parameter is set to "1", you cannot force web recovery. If this parameter is set to "0", press 1 and # keys during boot up when the logo displays to...
Page 963: Single Call Restriction Setting
Single Call Restriction Setting Parameter – Aastra Web UI Advanced Settings->Global SIP->RTP Settings Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg two call support Two Call Support (in Web UI) Description Enables or disables the single media path restriction between the 6757i CT and 9480i CT base unit and the handset.
Page 964: Blacklist Duration Setting
Parameter – Aastra Web UI Advanced Settings->Global SIP Settings-> Advanced SIP Settings sip blacklist duration Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Blacklist Duration (Aastra Web UI) Description Specifies the length of time, in seconds, that a failed server remains on the server blacklist. The IP phone avoids sending a SIP message to a failed server (if another server is available) for this amount of time.
Page 965: Xml Key Redirection Settings (For Redial, Xfer, Conf, Icom, Voicemail
XML Key Redirection Settings (for Redial, Xfer, Conf, Icom, Voicemail) Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg redial script Description Specifies a redial script for the phone to use. When this parameter is set, pressing the Redial key GETs the specified URI from the server to use in performing the redial action.
Page 966 Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg icom script Description Specifies an Icom script for the phone to use. When this parameter is set, pressing the Icom key GETs the specified URI from the server to use in performing the Intercom action.
Page 967: Options Key Redirection Setting
Options Key Redirection Setting Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg options script Description Specifies an Options script for the phone to use. When this parameter is set, pressing the Options Key GETs the specified URI from the server. Note: Pressing and holding the Options key displays the local Options Menu on the phone.
Page 968: Xml Override For A Locked Phone Setting
Example xml lock override: 1 Symmetric UDP Signaling Setting Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip symmetric udp signaling Description Allows you to enable or disable the phone to use port 5060 to send SIP UDP messages. The value “1” (which is the default) enables the phone to use port 5060.
Page 969: User-Agent Setting
User-Agent Setting Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip user-agent Description Allows you to enable or disable the addition of the User-Agent and Server SIP headers in the SIP stack. The value of “0” prevents the UserAgent and Server SIP header from being added to the SIP stack.
Page 970: Dns Query Setting
1. If the NAPTR record is returned empty, the phone will use the default value “_sip._udp.test.aastra.com" for the “SRV” lookup. 2. If the NAPTR record is returned "test.aastra.com SIP+D2U .._sip._udp.abc.aastra.com", the phone will use “_sip._udp.abc.aastra.com" for the “SRV” lookup.
Page 971: Ignore Out Of Order Sip Requests
Ignore Out of Order SIP Requests Parameter– Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip accept out of order requests Description Enables a workaround for non-compliant SIP devices (for example, Asterisk) which do not increment the CSeq numbers in SIP requests sent to the phone.
Page 972: P-Asserted Identity (Pai
P-Asserted Identity (PAI) Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip pai Description Enables or disables whether the SIP PAI displays to the IP phone. Format Boolean Default Value Range 0 (disabled) 1 (enabled) Example sip pai: 0 Route Header in SIP Packet Parameter –...
Page 973: Compact Sip Header
Compact SIP Header Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip compact headers Description Enables or disables the IP phones to use compact SIP headers in the SIP packets sent from the phone. Format Boolean Default Value 0 (disabled- uses long SIP header format)
Page 974: Dns Host File
DNS Host File Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip dns host file Description The UNIX-format host file on the configuration server. The phone(s) download this file to perform DNS lookups on the local network instead of the service provider’s public network.
Page 975 Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip dns srvX weight Note: The “X” indicate a server number with values from 1 to 4. Description The weight level assigned to this server. If a service has multiple SRV records with the same priority value, the phones use the weight field to determine which host to use.
Page 976 Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg sip dns srvX target Note: The “X” indicate a server number with values from 1 to 4. Description The host name of the target. Format Host name or fully qualified domain name Default Value...
Page 977: Troubleshooting Parameters
Troubleshooting Parameters The following parameters in this section allow the system administrator to set logging and support settings for troubleshooting purposes. Log Settings Parameter – Aastra Web UI Advanced Settings->Troubleshooting-> Log Settings log server ip Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg...
Page 978 Aastra Web UI Advanced Settings->Troubleshooting-> Parameters – Module/Debug Level log module <module name> Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Module/Debug Level (in Web UI) Description Allows enhanced severity filtering of log calls sent as blog output. The blog, as used on the IP phones, is a an online debugging tool that can be frequently updated and intended for technical support analyzation.
Page 979: Watchdog Settings
In the above example, all debug levels are OFF for the Real Time Transport module. All debug levels are ON for the indicator module. You can set the Module/Debug Levels using the configuration files or the Aastra Web UI. WatchDog Settings Parameter–...
Page 980: Crash File Retrieval
Description Enables and disables the ability to manually upload support information from the IP Phone UI and Aastra Web UI. IP Phone UI: Options->Phone Status->Upload System Info Aastra Web UI: Status->System Information->Support Information When this parameter is enabled, an “Upload System Info” option displays on the IP Phone UI AND an <Upload>...
Page 982: Appendix B Configuring The Ip Phone At The Asterisk Ip Pbx
Appendix B Configuring the IP Phone at the Asterisk IP PBX About this Appendix Introduction This appendix describes how to setup a user’s phone with an extension to make and receive calls using the Asterisk as the PBX. Topics This appendix covers the following topics: Topic Page IP Phone at the Asterisk IP PBX...
Page 983: Ip Phone At The Asterisk Ip Pbx
IP Phone at the Asterisk IP PBX The following configuration illustrates how to create a user with an extension to make and receive calls using the Asterisk as the PBX. This configuration is defined in the sip.conf file present along with the other configuration files that are created when Asterisk is installed. Usually, the configuration files can be found at the /etc/asterisk directory.
Page 984 After this is defined in the “sip.conf” file, some information has to be entered in the “extensions.conf” file present in the same directory as the “sip.conf” file. The following definition in the file under the [sip]section/context completes defining the extension for the 6757i phone. Table 1: exten ->...
Page 986: Sample Configuration Files
Appendix C Sample Configuration Files About this Appendix Introduction This appendix provides sample configuration files for the 6757i, 6757i CT, and 6753i. Topics This appendix covers the following topics: Topic Page Sample Configuration Files page C-2 6757i Sample Configuration File page C-2 6757i CT Sample Configuration File page C-10...
Page 987: I Sample Configuration File
# settings, which should only be set in the "<mac>.cfg" file. # The "aastra.cfg" file configures the settings server wide, the “<model>.cfg” file contains model specific # information (for example, “6757i.cfg”), while the "<mac>.cfg" file configures only the phone with the MAC...
Page 988 # address for which the file is named (for example, "00085d0304f4.cfg"). The # settings in the "aastra.cfg" file will be overridden by settings in the <model>.cfg file, and settings in the # "<mac>.cfg" file override both settings in the “<model>.cfg” and the “aastra.cfg” files.
Page 989 # Option 1: # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.com #sip outbound proxy port: 0 # a value of 0 enables SRV # lookups for the address of # the proxy.
Page 990 ## FTP server settings #ftp server: 192.168.0.131 # can be IP or FQDN #ftp username: aastra #ftp password: 6757iaastra ## HTTP server settings (for http://bogus.aastra.com/firmware/) #http server: bogus.aastra.com # can be IP or FQDN #http path: firmware #------------------------------------------------------------------- # Dial Plan Settings...
Page 991 # As you dial a number on the phone, the phone will initiate a call # when one of the following conditions are meet: (1) The entered number is an exact match in the dial plan (2) The "#" symbol has been pressed (3) A timeout occurs # The dial plan is a regular expression that supports the following # syntax:...
Page 992 12345 # password for authentication account sip mode: 0 # line type: 0 - generic, 1 - BroadSoft SCA line 2 - Reserved sip proxy ip: proxy.aastra.com # IP address or FQDN of proxy 41-001343-01 Rev 02, Release 3.2.2...
Page 993 - the proxy and registrar settings are taken from the global settings above sip line3 screen name: Support sip line3 user name: 4000 sip line3 display name: Aastra Support sip line3 auth name: support sip line3 password: 54321 sip line3 mode: 1...
Page 994 # 6737i, 6757i, or 6757iCT phone. These can be set up through either of the 2 # configuration files, depending on whether this is to be server wide # ("aastra.cfg"), or model specfic (“<model>.cfg), or phone specific ("<mac>.cfg"). Each softkey needs # to be numbered from 1 - 18, for example "softkey12 type: # speeddial".
Page 995: 6757I Ct Sample Configuration File
The Aastra 6737i, 6757i, 6757iCT, and 6753i phones will download 2 # configuration files from the TFTP server while restarting, the # "aastra.cfg" file, the “<model>.cfg” file, and the "<mac>.cfg" file. These three configuration # files can be used to configure all of the settings of the phone with # the exception of assigning a static IP address to a phone and line # settings, which should only be set in the "<mac>.cfg"...
Page 996 # address for which the file is named (for example, "00085d0304f4.cfg"). The # settings in the "aastra.cfg" file will be overridden by settings in the <model>.cfg file, and settings in the # "<mac>.cfg" file override both settings in the “<model>.cfg” and the “aastra.cfg” files.
Page 997 # Option 1: # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.com #sip outbound proxy port: 0 # a value of 0 enables SRV # lookups for the address of # the proxy.
Page 998 # a TFTP server address which # you do not use, you can use # the alternate tftp server. ## FTP server settings #ftp server: 192.168.0.131 # can be IP or FQDN #ftp username: aastra #ftp password: 6757iaastra 41-001343-01 Rev 02, Release 3.2.2 C-13...
Page 999 ## HTTP server settings (for http://bogus.aastra.com/firmware/) #http server: bogus.aastra.com # can be IP or FQDN #http path: firmware #------------------------------------------------------------------ # Dial Plan Settings # ================== # Notes: # As you dial a number on the phone, the phone will initiate a call...
Page 1000 #sip dial plan: [01]xxx|[2-8]xxxx|91xxxxxxxxxx # accecpt any 4 digit number beginning # with a 0 or 1, any 5 digit number # beginning with a number between 2 and 8 # (inclusive) or a 12 digit number # beginning with 91 #sip dial plan terminator: 1 # enable sending of the "#"...
Page 1001 0 - generic, 1 - BroadSoft SCA line 2 - Reserved sip proxy ip: proxy.aastra.com # IP address or FQDN of proxy sip proxy port: 5060 # port used for SIP messages on the # proxy. Set to 0 to enable SRV # lookups sip registrar ip: aastra.com...
Page 1002 # 6757i or 6757iCT phone. These can be set up through either of the 2 # configuration files, depending on whether this is to be server wide # ("aastra.cfg") or phone specific ("<mac>.cfg"). Each softkey needs # to be numbered from 1 - 18, for example "softkey12 type: # speeddial".
Page 1003 0 - 9, *, "#") or a comma (,) for 500ms pause and 'E' for On-hook can be set for the value. If softkey type is blf it is the extension you want to monitor. # SOFTKEY LINE: This is line associated with the softkey. For line softkeys the value must be between 5 and 9 (1 - 4 are already hardcoded as the L1, L2, L3 and L4 hard key line/call appearances)
Page 1004 # phone, following are the parameters specific to the 6757i Cordless # phones' handset. These parameters can be defined either int the # aastra.cfg, <model>.cfg, or the <mac>.cfg files. # The feature keys are displayed when the user presses the F button # on the cordless phone's hand set.
Page 1005 Feature key 0 It label: "It-Line 1" # Italian label for the key. Displayed when the phone's language # is set to use Italian #Feature key 0 control: 1 # 1 - Make the key configurable by the user through the phone and the phone's web client # 2 - Locks the key from user modifications.
Page 1006 2 - Seize base set's line2 3 - Seize base set's line3 4 - Seize base set's line4 5 - Seize base set's line5 6 - Seize base set's line6 7 - Seize base set's line7 8 - Seize base set's line8 9 - Seize base set's line9 10 - Seize base set's line0 11 - Send the base set's transfer event...
Page 1007 Feature key 3 hs event: 86 Feature key 3 base event: 13 Feature key 4 En label: "Opt" Feature key 4 Fr label: "Fr-Opt" Feature key 4 Sp label: "Sp-Opt" Feature key 4 hs event: 58 Feature key 4 control: 1 Feature key 4 base event: 13 Feature key 5 En label: "Callers"...
Page 1008: 6753I Sample Configuration File
# for the full list of supported parameters, their defaults and # valid ranges. # The Aastra 6737i, 6757i, 6757iCT, and 6753i phones will download 2 # configuration files from the TFTP server while restarting, the # "aastra.cfg" file, the “<model>.cfg” file and the "<mac>.cfg" file. These three...

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