Aastra 9000i Series Administrator's Manual page 414

You can enable or disable the softkey states using the configuration files or the Aastra Web UI. In
the Aastra Web UI, you disable a state by unchecking the box for that operational state.
In the configuration files, you use the following parameters to enable and disable operational
states:
• softkeyN states
You can enter multiple values (idle, connected, incoming, outgoing, busy) for the "softkeyN
state" parameter. For example:
softkeyN states: idle connected
You must associate the softkeyN state parameter with a specific softkey. In the following example,
the softkeyN states parameter is associated with softkey 12:
softkey12 type: speeddial
softkey12 label: voicemail
softkey12 value *89
softkey12 states: outgoing
41-001343-01 Rev 02, Release 3.2.2
Note: The IP phone idle screen condenses the softkeys. So in the
previous example, softkey 12 will appear in position 1 if no other
softkeys are set. A softkey type of "empty" does not display on the idle
screen at all. For more information about the softkey type of "empty" see
Appendix A, the section,
phones" on page A-201.
"Softkey Settings for 8 and 11-Line LCD
5-137