Page 1 9143i, 9480i, 9480i CT 9143i, 9480i, 9480i CT and 675xi Series Phones and 675xi Series Phones SI SIP I IP PHONE PHONE 41-001160-03 Administrator Guide Release 2.4 Rev 00...
Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.
Page 3: Software License Agreement
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Page 5: Third Party Copyright Compliance
Third Party Copyright Compliance This product contains software provided under license to Aastra Telecom by one or more third parties. In addition to the Aastra SLA shown above, use and distribution of this product is subject to the following license terms:...
Page 6: M5T Sip Stack - M5T
M5T SIP Stack - M5T Portions of this software are © 1997 - 2006 M5T a Division of Media5 Corporation ("M5T( tm )"). All intellectual property rights in such portions of the software and documentation are owned by M5T and are protected by Canadian copyright laws, other applicable copyright laws and international treaty provisions.
Page 7: Openssl License
OpenSSL License /* ============================================================ * Copyright (c) 1998-2007 The OpenSSL Project. All rights reserved. * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions * are met: * 1. Redistributions of source code must retain the above copyright * notice, this list of conditions and the following disclaimer.
Page 8: Original Ssleay License
* "This product includes software developed by the OpenSSL Project * for use in the OpenSSL Toolkit (http://www.openssl.org/)" * THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY * EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR * PURPOSE ARE DISCLAIMED.
Page 9 * the following conditions are aheared to. The following conditions * apply to all code found in this distribution, be it the RC4, RSA, * lhash, DES, etc., code; not just the SSL code. The SSL documentation * included with this distribution is covered by the same copyright terms * except that the holder is Tim Hudson (tjh@cryptsoft.com).
Page 10 * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE * ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE * FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL * DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS * OR SERVICES;...
Page 11: Libsrtp (Srtp) - Cisco
libSRTP (SRTP) - Cisco Copyright (c) 2001-2005 Cisco Systems, Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: • Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 12: Wind River Systems - Vxworks Software
(v) using the Run-Time Module other than in connection with operation of the Target Application. Aastra Telecom and Wind River Systems: (i) Retain ownership of all copies of the Run-Time Module; (ii) expressly disclaim all implied warranties, including without limitation the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement;...
Page 13 1. You may not copy, modify, rent, sell, distribute or transfer any part of the Software except as provided in this Agreement, and you agree to prevent unauthorized copying of the Software. 2. You may not reverse engineer, decompile, or disassemble the Software. 3.
Page 14 LIMITATION OF LIABILITY FOR IMPLIED WARRANTIES OR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. TERMINATION OF THIS AGREEMENT. Intel may terminate this Agreement at any time if you violate its terms. Upon termination, you will immediately destroy the Software or return all copies of the Software to Intel.
Page 15: Table Of Contents
Software License Agreement iii Third Party Copyright Compliance v Expat XML Parser ...1-v M5T SIP Stack - M5T ... 1-vi MD5 RSA ... 1-vi OpenSSL ... 1-vi License Issues ... 1-vi OpenSSL License ... 1-vii Original SSLeay License ... 1-viii libSRTP (SRTP) - Cisco ...
Page 16 Model 6755i IP Phone ...1-23 Model 6757i and 6757i CT IP Phones ...1-27 Firmware Installation Information ...1-33 Description ...1-33 Installation Considerations ...1-33 Installation Requirements ...1-34 Configuration Server Requirement ...1-35 Firmware and Configuration Files ...1-36 Description ...1-36 Configuration File Precedence ...1-38 Installing the Firmware/Configuration Files ...1-39 Chapter 2 Configuration Interface Methods...
Page 17 Softkeys, Programmable Keys, Expansion Module Keys ...3-72 Action URI ...3-73 Configuration Server Settings ...3-75 Firmware Update Features ...3-84 TLS Support ...3-85 802.1x Support ...3-89 Troubleshooting ...3-92 Chapter 4 Configuring Network and Session Initiation Protocol (SIP) Features About this chapter ...4-1 Overview ...4-3 Network Settings ...4-4 Basic Network Settings ...4-4...
Page 18 Live Dial Pad* ...5-33 Language ...5-34 Locking IP Phone Keys ...5-49 Locking/Unlocking the SAVE and DELETE keys (6753i) ...5-50 Local Dial Plan ...5-53 Park Calls/Pick Up Parked Calls ...5-59 Suppressing DTMF Playback ...5-63 Display DTMF Digits ...5-65 Call Waiting/Call Waiting Tone ...5-67 Stuttered Dial Tone ...5-70 XML Beep Support ...5-72 Status Scroll Delay ...5-74...
Page 19 Speeddial/Conference Key (not applicable to the 6751i) ...5-184 Automatic Call Distribution (ACD) (for Sylantro Servers) ...5-188 ACD Subscription Period ...5-198 BLA Subscription Period ...5-200 Directed Call Pickup/Group Call Pickup (for Sylantro Servers) ...5-202 Do Not Disturb (DND) ...5-211 Bridged Line Appearance (BLA) ...5-222 BLA Support for Third Party Registration ...5-229 P-Preferred Identity Header for BLA Accounts ...5-230 BLA Support for Message Waiting Indicator (MWI) ...5-231...
Page 20 Update Caller ID During a Call ...6-8 Boot Sequence Recovery Mode ...6-9 Auto-discovery Using mDNS ...6-10 Single Call Restriction (6757i CT and 9480i CT only) ...6-11 Missed Call Summary Subscription ...6-13 As-Feature-Event Subscription ...6-17 Blacklist Duration ...6-22 Whitelist Proxy ...6-24 Transport Layer Security (TLS) ...6-26 802.1x Support ...6-31 Symmetric UDP Signaling ...6-43...
Page 21 Chapter 9 Troubleshooting About this chapter ...9-1 Troubleshooting ...9-3 Log Settings ...9-3 Module/Debug Level Settings ...9-4 Support Information ...9-7 WatchDog Task Feature ...9-12 Error Messages Display ...9-15 Troubleshooting Solutions ...9-19 Description ...9-19 Why does my phone display “Application missing”? ...9-19 Why does my phone display the “No Service”...
Page 22 Local SIP TLS Port ... A-32 HTTPS Client and Server Settings ... A-33 HTTPS Server Certificate Validation Settings ... A-35 UPnP Settings ... A-37 Virtual Local Area Network (VLAN) Settings ... A-38 Type of Service (ToS)/DSCP Settings ... A-44 Time and Date Settings ... A-45 Time Server Settings ...
Page 23 Action URI Settings ... A-135 XML SIP Notify Settings ... A-141 Polling Action URI Settings ... A-142 Ring Tone and Tone Set Global Settings ... A-143 Ring Tone Per-Line Settings ... A-145 Incoming Call Interrupts Dialing Setting ... A-146 Switch Focus to Ringing Line ... A-148 Preferred Line and Preferred Line Timeout ...
Page 24 Locking the SAVE and DLETE Keys (6753i) ... A-229 Enabling/Disabling Ability to Add/Edit Speeddial Keys ... A-230 BLF List URI Settings ... A-230 Customizing M675i Expansion Module Column Display ... A-231 Expansion Module 1 through 3 ... A-231 Advanced Operational Parameters ... A-233 Blind Transfer Setting ...
Page 25 6757i CT Sample Configuration File ... C-12 6753i Sample Configuration File ... C-29 Appendix D Sample BLF Softkey Settings About this appendix ... D-1 Sample BLF Softkey Settings ... D-2 Asterisk BLF ... D-2 BroadSoft BroadWorks BLF ... D-3 Appendix E Sample Multiple Proxy Server Configuration About this appendix ...
Page 26 Non-Blocking HTTP Connections ... F-90 XML SIP Notify ... F-91 Limited Warranty...
Page 27: Preface
About this guide Introduction This SIP IP Phone Administrator Guide provides information on the basic network setup, operation, and maintenance of the IP phones, Models 9143i, 9480i, 9480i CT and the 675xi Series IP Phones (6751i, 6753i, 6755i, 6757i, and 6757i CT).
Page 28: Other Documentation
IP Phone Administrator Guide About this guide Other Documentation The IP phone documentation consists of: • <Model-specific> SIP IP Phone Installation Guide – contains installation and set-up instructions, information on general features and functions, and basic options list customization. Included with the phone. •...
Page 29: Chapters And Appendixes In This Guide
Chapters and appendixes in this guide This guide contains the following chapters and appendixes: An overview of the IP Phones and the IP Phone firmware installation information IP Phone interface methods Administrator options information Configuring the Network and Global SIP Features on the IP Phone Configuring operational information on the IP Phones Configuring advanced operational information on the IP Phones Encryption information...
Page 31: Overview
About this chapter Introduction This chapter briefly describes the IP Phone Models, and provides information about installing the IP phone firmware. It also describes the firmware and configuration files that the IP phone models use for operation. Topics This chapter covers the following topics: Topic IP Phone Models Model 9143i IP Phone...
Page 32 IP Phone Administrator Guide About this chapter Topic Firmware and Configuration Files Configuration File Precedence Installing the Firmware/Configuration Files Page page 1-36 page 1-38 page 1-39 41-001160-03, Rev 00, Releaes 2.4...
Page 33: Ip Phone Models
IP Phone Models Description All Aastra SIP IP Phone Models communicate over an IP network allowing you to receive and place calls in the same manner as a regular business telephone. All phone models support the Session Initiation Protocol (SIP). The 9480i CT and 6757i CT offers the base phone along with a cordless extension.
Page 34 IP Phone Administrator Guide IP Phone Models 6751i 6755i Optional Accessories The following are optional accessories for the IP Phones. Power over Ethernet (PoE) Inline Power Injector 6753i 6757i CT 6757i Additional Ethernet Cable (category 5/5e straight through cable) 41-001160-03, Rev 00, Releaes 2.4...
Page 35 A Power over Ethernet (PoE) inline power injector supplies 48V power to the IP phone through the Ethernet cable on pins 4 & 5 and 7 & 8. Warning: Do not use this inline PoE power injector to power other devices.
Page 36: Model 9143I Ip Phone
IP Phone Administrator Guide IP Phone Models Model 9143i IP Phone This section provides brief information about the Model 9143i IP Phone. It includes a list of features and describes the hard keys on the 9143i. 9143i Phone Features • 3-line LCD screen •...
Page 37: I Symbol Key Descriptions
Overview IP Phone Models 9143i Symbol Key Descriptions* Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List.
Page 38 IP Phone Administrator Guide IP Phone Models Keys Key Description Line/Call Appearance key - Connects you to a line or call. The Aastra 9143i IP Phone supports up to 3 line keys. L 1 L 1 L 2 L 2 L 3 L 3 L 4 L 4 Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset.
Page 39 Overview IP Phone Models Keys Key Description Programmable keys - Allows you to use the feature configured for that key. You can program up to 7 keys with a specific function. By default, there are no functions configured on the programmable keys (keys are configured as “None”).
Page 40: Model 9480I And 9480I Ct Ip Phones
Model 9480i and 9480i CT IP Phones This section provides brief information about the Models 9480i and 9480i CT IP Phones. It includes a list of features and describes the hard keys on these models. Hold Hold Redial edial Good oodbye Options Options...
Page 41 Overview IP Phone Models 9480i and 9480i CT Key Descriptions* Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open Good oodbye list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings.
Page 42 IP Phone Administrator Guide IP Phone Models Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List.
Page 43 9480i CT Cordless Handset Features • 5 line backlit display screen • 2 multi-functional softkeys • Programmable function key supports up to 14 functions • Vibration Alerter • Headset Jack • Desk charging stand 41-001160-03, Rev 00, Releaes 2.4 Overview IP Phone Models 1-13...
Page 44 IP Phone Administrator Guide IP Phone Models 9480i CT Cordless Handset Key Descriptions* Function # *See the Aastra 9480i CT User Guide for more information about each of these keys. 1-14 Function Description Receiver Volume key During Ringing: Adjusts ringer volume During a call: Adjusts receiver volume During text mode (not in a call): Moves cursor right/left Display...
Page 45: Model 6751I Ip Phone
Model 6751i IP Phone This section provides brief information about the Model 6751i IP Phone. It includes a list of features and describes the hard keys on the 6751i. The 6751i is available with a symbol keypad or a text keypad. 6751i with Symbol Keys 6751i Phone Features •...
Page 46 IP Phone Administrator Guide IP Phone Models 6751i Symbol Key Descriptions*. Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Services key - Accesses services and options to customize your phone. This keys also access the Directory List and Callers List.
Page 47 Overview IP Phone Models Keys Key Description Mute key - Mutes the microphone so that your caller cannot hear you. Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages).
Page 48 IP Phone Administrator Guide IP Phone Models 6751i Text Key Descriptions*. Keys Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Services key - Accesses services and options to customize your phone. This keys also access the Directory List and Callers List.
Page 49 Overview IP Phone Models Key Description Keys Mute key - Mutes the microphone so that your caller cannot hear you. Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages).
Page 50: Model 6753I Ip Phone
IP Phone Administrator Guide IP Phone Models Model 6753i IP Phone This section provides brief information about the Model 6753i IP Phone. It includes a list of features, and describes the hard keys and default programmable keys on the 6753i. 6753i Phone Features •...
Page 51 Overview IP Phone Models 6753i Key Descriptions* Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings.
Page 52 IP Phone Administrator Guide IP Phone Models Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List.
Page 53: Model 6755I Ip Phone
Model 6755i IP Phone This section provides brief information about the Model 6755i IP Phone. It includes a list of features, and describes the hard keys, default programmable keys, and default softkeys on the 6755i. 6755i Phone Features • 8 line graphical LCD screen (144 x 75 pixels) with white backlight •...
Page 54 • Inline power support (based on 802.3af standard) which eliminates power adapters. • AC power adapter (included) • Enhanced busy lamp fields* • Set paging* *Availability of feature dependant on your phone system or service provider. 6755i Key Descriptions* Keys Key Description Goodbye key - Ends an active call.
Page 55 Keys Key Description Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone. Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute).
Page 56 IP Phone Administrator Guide IP Phone Models Keys Key Description Softkeys - 6 Bottom keys: programmable state-based softkeys (up to 20 programmable functions). By default, keys 1 through 6 have no assigned functions. You can configure all 6 bottom softkeys to perform specific functions on the 6755i IP phone. However, after you lift the handset, there are specific static softkeys that display that cannot be changed.
Page 57: Model 6757I And 6757I Ct Ip Phones
Model 6757i and 6757i CT IP Phones This section provides brief information about the Model 6757i IP Phone. It includes a list of features, and describes the hard keys and default softkeys on the 6757i. 6757i 6757i and 6757i CT Phone Features •...
Page 58 IP Phone Administrator Guide IP Phone Models • Inline power support (based on 802.3af standard) which eliminates power adapters. • AC power adapter (included) • Enhanced busy lamp fields* • Set paging* *Availability of feature dependant on your phone system or service provider. 6757i and 6757i CT Key Descriptions* Keys Key Description...
Page 59 Overview IP Phone Models Keys Key Description Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone. Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute).
Page 60 IP Phone Administrator Guide IP Phone Models Keys Key Description Softkeys - 12 softkeys on the 6757i IP Phone. - 6 Top Keys: programmable static softkeys (up to 10 programmable functions) - 6 Bottom Keys: programmable state-based softkeys (up to 20 programmable functions) By default, the top softkeys 1 through 4 are assigned as Services, Directory, Callers List, and Intercom, respectively.
Page 61 6757i CT Cordless Handset Features • 5 line backlit display screen • 2 multi-functional softkeys • Programmable function key supports up to 14 functions • Vibration Alerter • Headset Jack • Desk charging stand 6757i CT Cordless Handset Key Descriptions Function # 41-001160-03, Rev 00, Releaes 2.4 Function Description...
Page 62 IP Phone Administrator Guide IP Phone Models Function # 1-32 Function Description Softkeys Activates feature or option shown on the display above the keys Call key Used to obtain dial tone Also used as a Hold key Dial Pad Mute Key When used, prevents the caller from hearing you Headset Jack Status Light...
Page 63: Firmware Installation Information
Firmware Installation Information Description The firmware setup and installation for the IP phone can be done using any of the following: • Phone User Interface via the keypad (Phone UI) • Aastra Web-based user interface (Aastra Web UI) When the IP phone is initialized for the first time, DHCP is enabled by default. Depending on the type of configuration server setup you may have, the IP phone may download a firmware version automatically, or you may need to download it manually.
Page 64: Installation Requirements
DC power port on the phone to a power source. — (optional) - For power, use a Power over Ethernet (PoE) power injector or a PoE switch. A PoE power injector is available as an optional accessory from Aastra Telecom. Contact your Administrator for more information. 1-34...
Page 65: Configuration Server Requirement
Configuration Server Requirement A basic requirement for setting up the IP phone is to have a configuration server. The configuration server allows you to: • Store the firmware images that you need to download to your IP phone. • Stores configuration files for the IP phone •...
Page 66: Firmware And Configuration Files
IP Phone Administrator Guide Firmware and Configuration Files Firmware and Configuration Files Description When the IP phone is initialized for the first time, DHCP is enabled by default allowing the phone to automatically get its IP address from the network. Upon bootup, the phone also automatically updates it firmware and configuration files from the configuration server using the default TFTP protocol.
Page 67 The following table provides the files that the phone requests from the configuration server during bootup of the phone: IP Phone Model Associated Firmware 9143i 9143i.st 9480i 9480i.st 9480i CT 9480iCT.st 6751i 51i.st 6753i 53i.st 6755i 55i.st 6757i 57i.st 6757i CT 57iCT.st The IP Phone firmware file includes all the necessary files you need for your phone, including the language files.
Page 68: Configuration File Precedence
IP Phone Administrator Guide Firmware and Configuration Files Configuration File Precedence Aastra IP phones can accept two sources of configuration data: • The server configuration most recently downloaded/cached from the configuration server files, aastra.cfg/<mac>.cfg (or the aastra.tuz/<mac>.tuz encrypted equivalents). • Local configuration changes stored on the phone that were entered using either the IP phone UI or the Aastra Web UI In the event of conflicting values set by the different methods, values are applied...
Page 69: Installing The Firmware/Configuration Files
Installing the Firmware/Configuration Files The following procedure describes how to install the firmware and configuration files. Step Action If DHCP is disabled, manually enter the configuration server’s IP address. For details on manually setting DHCP, see Chapter 4, the section Copy the firmware file <phone model>.st to the root directory of the configuration server.
Page 71: Configuration Interface Methods
Configuration Interface Methods About this chapter Introduction This chapter describes the methods you, as an Administrator, can use to configure the IP phones. Note: Features, characteristics, requirements, and configuration that are specific to a particular IP phone models are indicated where required in this guide.
Page 72: Configuration Methods
IP Phone Administrator Guide Configuration Methods Configuration Methods Description You can use the following to setup and configure the IP phone: • IP phone UI • Aastra Web UI • Configuration files Note: There are specific parameters you can configure using only the IP Phone UI, only and Aastra Web UI, only the configuration files, or a combination of any of these methods.
Page 73: Options Key
Options Key The Options key allows you to access the "Options List" on the IP phone. Accessible options in this list are for both user and Administrator use. An Administrator must enter a password for administrator options. Note: An Administrator can apply a simplified options menu to the IP phones.
Page 74 IP Phone Administrator Guide Configuration Methods Options Key 6751i 6753i 6755i Options Key 6757i CT Handset 6757i/6757i CT 41-001160-03, Rev 00, Releaes 2.4...
Page 75 Using the Options Key Step Action Press the Options key on the phone to enter the Options List. Note: Press the Services key on the 6751i and then select Options from the list. Use the to scroll through the list of options. On 9143i, 6751i, 6753i: To select an option, press the Enter softkey, or select the number on the keypad that corresponds to the option in the Option List.
Page 76: Aastra Web Ui
IP Phone Administrator Guide Configuration Methods Aastra Web UI An administrator can setup and configure the IP phone using the Aastra Web UI. The Aastra Web UI supports Internet Explorer and Gecko engine-based browsers like Firefox, Mozilla or Netscape. Note: An Administrator can enable or disable the Aastra Web UI for a single phone or all phones in a network.
Page 77 HTTP/HTTPS Client and Server Support The Aastra IP phones allow for HTTP request processing and associated data transfers to perform over a secure connection (HTTPS). The IP phones support the following: • Transfer of firmware images, configuration files, script files, and web page content over a secure connection.
Page 78 IP Phone Administrator Guide Configuration Methods Non-Blocking HTTP Connections The IP Phones support a non-blocking HTTP connection feature. allows the user to continue using the phone when there is a delay during an HTTP connection while the phone is waiting for the HTTP server to respond.
Page 79 Using HTTPS via the Aastra Web UI HTTPS is enabled by default on the IP phones. When you open a browser window and enter an IP address or host name for a phone using HTTP, a server redirection occurs which automatically converts an HTTP connection to an HTTPS connection.
Page 80: Accessing The Aastra Web Ui
Accessing the Aastra Web UI Use the following procedure to access the Aastra Web UI. Step Action Open your web browser and enter the phone’s IP address or host name into the address field. The following is an example of the Login screen that displays. IP address or host name...
Page 81 Step Action Enter your username and password and click Note: For an administrator, the default username is “admin” and the password is “22222”. For a user, the default username is “user” and the password field is left blank. The IP phones accept numeric passwords only. The Network Status window displays for the IP phone you are accessing.
Page 82 IP Phone Administrator Guide Configuration Methods Depending on the model phone you are accessing, the following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings, Advanced Settings. Note: Programmable Keys apply to the 9143i, 6753i, and 6755i. Softkeys apply to the 9480i, 9480i CT, 6755i, 6757i, and 6757i CT.
Page 83 Heading Softkeys and XML Expansion Module <N> Handset Keys (9480i CT and 6757i CT only) Keypad Speed Dial Directory Reset 41-001160-03, Rev 00, Releaes 2.4 Configuration Interface Methods Configuration Methods Description 9480i/9480i CT6 state-based, multi-functional softkeys 6755i 6 Bottom, state-based, multi-functional softkeys 6757i/6757i CT6 Top, multi-functional, static softkeys 6 Bottom, state-based, multi-functional...
Page 84: Basic Settings
IP Phone Administrator Guide Configuration Methods Basic Settings The Basic Settings section provides the following options: Heading Preferences Account Configuration 2-14 Description Allows you to set the following General specifications on the IP phone. • Local Dial Plan (Admin Only) •...
Page 85 Advanced Settings (Applicable to Administrator Only) The Advanced Settings section provides the following options: Heading Network Global SIP Lines 1 through 9 Action URI Configuration Server Firmware Update TLS Support 41-001160-03, Rev 00, Releaes 2.4 Configuration Interface Methods Configuration Methods Description Allows you to set Basic Network Settings, Advanced Network Settings, Type of Service DSCP, and VLAN...
Page 86: Configuration Files
IP Phone Administrator Guide Configuration Methods Heading 802.1x Support Troubleshooting Enabling/Disabling the Aastra Web UI The Aastra Web UI is enabled by default on the IP phones. A System Administrator can disable the Aastra Web UI on a single phone or on all phones if required using the configuration files.
Page 87: Configuration Files (Administrator Only)
Configuration Files ( Administrator Only A system administrator can enter specific parameters in the configuration files to configure the IP phones. All parameters in configuration files can only be set by an administrator. You can enter specific configuration parameters in either of the following configuration files: •...
Page 88 Configuration files Step Action Using a text-based editing application, open the configuration file for the phone, for which you want to configure the directory list (either aastra.cfg, <mac>.cfg or both). Enter the required configuration parameters followed by the applicable value. For example, directory 1: company_directory directory 2: my_personal_directory Save the changes and close the configuration file.
Page 89 Notes: The “parameter locking” feature applies to Release 2.4 and up. Any phones that have a previous release loaded on the phone will not be able to use the locking functionality in the configuration file. Any parameter duplicated in the mac.cfg from the aastra.cfg is overwritten by the locking status and the value of the parameter found in the mac.cfg file.
Page 91: Administrator Options
About this chapter Introduction The IP phones provide specific options on the IP Phone that only an Administrator can access. These options are password protected and allow an Administrator to change or set features and configuration information as required. For all models, an Administrator can use the IP Phone UI, the Aastra Web UI, or the configuration files to enter and change values.
Page 92 IP Phone Administrator Guide About this chapter Topic Set Phone to Factory Defaults/Erase Local Configuration Basic Settings Account Configuration Network Settings Line Settings Softkeys, Programmable Keys, Expansion Module Keys Action URI Configuration Server Settings Firmware Update Features TLS Support 802.1x Support Troubleshooting Page page 3-15...
Page 93: Administrator Level Options
Administrator Level Options Description There are options on the IP phone that both a User and Administrator can access. However, there are specific options that an Administrator can access only. These options allow the Administrator to configure and manage local and/or remote IP phones in a network.
Page 94 IP Phone Administrator Guide Administrator Level Options The following are administrator options in the "Options List" on the IP phone UI: • Administrator Menu — Configuration Server — Network Settings — SIP Settings — Factory Default — Erase Local Config. References For information about all other user options in the “Options Menu”, see your model-specific SIP IP Phone User Guide.
Page 95 Simplified IP Phone UI Options Menu An Administrator can replace the existing options menu on the Phone UI with a more simplified options menu. In the configuration files, the “options simple menu” parameter allows you to display either the full menu (if set to 0), or the simplified menu (if set to 1).
Page 96: Aastra Web Ui Options
IP Phone Administrator Guide Administrator Level Options Aastra Web UI Options An Administrator can configure specific options using the Aastra Web UI. These options display after an Administrator logs into the Web UI using a Web browser and entering the Admin username and password at the login prompt (The default username is "admin"...
Page 97 The following are options that an Administrator can configure in the Aastra Web UI (and are not available for the User to configure): • Operation->Reset — Restore to Factory Defaults — Remove Local Configuration Settings • Basic Settings->Preferences->General — Local Dial Plan —...
Page 98: Configuration File Options
IP Phone Administrator Guide Administrator Level Options References For information about options available to a User AND Administrator in the Aastra Web UI, see your Model-specific User Guide. For procedures to Restart your phone or restore factory defaults, see Your Phone” Configuration”...
Page 99: Phone Status
Phone Status The Phone Status on the IP Phone displays the network status and firmware version of the IP phone. You can display phone status using the IP phone UI or the Aastra Web UI. Phone Status via IP Phone UI In the IP phone UI, the Phone Status options are available to the user and the administrator and do not require a password entry.
Page 100 IP Phone Administrator Guide Administrator Level Options • IP&MAC Addresses Displays the IP address and MAC address of the phone. • LAN Port Displays the Link State, Negotiation Method, Speed, and Duplex Method that the phone uses on its LAN port. •...
Page 101 The following is a description of the information on the Network Status screen: • Network Attributes Displays the network status of the Ethernet ports at the back of the phone. You can also view the phone’s IP and MAC addresses. Information in this field includes Link State, Negotiation, Speed, and Duplex for Port 0 and Port 1.
Page 102 IP Phone Administrator Guide Administrator Level Options The following table describes the status conditions that can display for an account(s). Status Condition Description Registered Displays this status on accounts that HAVE been registered with the SIP proxy server. Example: Line where Account Number is “1”...
Page 103: Restarting Your Phone
Restarting Your Phone As System Administrator, there may be times when you need to restart a phone. The Restart option allows you reboot the phone when required. A reset may be necessary when: • There is a change in your network, OR •...
Page 104 IP Phone Administrator Guide Administrator Level Options Restarting the Phone Using the Aastra Web UI Aastra Web UI Click on Operation->Reset->Phone. Click to restart the phone. 3-14 41-001160-03, Rev 00, Releaes 2.4...
Page 105: Set Phone To Factory Defaults/Erase Local Configuration
Set Phone to Factory Defaults/Erase Local Configuration You can set phones to their factory default setting or remove a local phone’s configuration using the IP Phone UI or the Aastra Web UI. Setting Factory Defaults on the Phone Factory default settings are the settings that reside on the phone after it has left the factory.
Page 106 IP Phone Administrator Guide Administrator Level Options Settings Factory Defaults Using the Aastra Web UI Aastra Web UI Step Action Click on Operation->Reset->Current Settings. In the "Restore to Factory Defaults" field, click This restores all factory defaults, and removes any saved configuration and directory list files. 3-16 41-001160-03, Rev 00, Releaes 2.4...
Page 107 Erasing the Phone’s Local Configuration You can reset the IP Phone’s local configuration if required. The local configuration is the last updated configuration you performed using the IP Phone UI or the Aastra Web UI. Performing this action results in losing all recently user-modified settings.
Page 108 IP Phone Administrator Guide Administrator Level Options Erasing the Phone’s Local Configuration Using the Aastra Web UII Aastra Web UI Step Action Click on Operation->Reset->Current Settings. In the "Remove Local Configuration Settings" field, click This removes the last customized configuration settings made on the phone. 3-18 41-001160-03, Rev 00, Releaes 2.4...
Page 109: Basic Settings
Basic Settings An Administrator has access to specific Basic Setting options to configure and manage the IP Phone in the network. The following sections identify the options available to an Administrator only, or where indicated, to a User and Administrator. These tables also identify whether you can configure them using the Aastra Web UI, IP Phone UI, or the configuration files.
Page 110 IP Phone Administrator Guide Administrator Level Options Parameter in Parameter in Aastra Web UI Configuration Files Park Call sprecode Note: This option can be set by both Users and Administrators. Pick Up Parked Call pickupsprecode Note: This option can be set by both Users and Administrators.
Page 111 Parameter in Parameter in Aastra Web UI Configuration Files Play Call Waiting Tone call waiting tone Note: This option can be set by both Users and Administrators. Stuttered Dial Tone stutter disabled Note: This option can be set by both Users and Administrators.
Page 112 IP Phone Administrator Guide Administrator Level Options Parameter in Parameter in Aastra Web UI Configuration Files Preferred Line Timeout preferred line timeout (seconds) Note: This option can be set by both Users and Administrators. Goodbye Key Cancels goodbye key cancels Incoming Call incoming call Note: This option can...
Page 113 Parameter in Parameter in Aastra Web UI Configuration Files Call Forward Key Mode call forward key mode Note: This option can be set by both Users and Administrators. Use LLDP ELIN use lldp elin Note: This option can be set by both Users and Administrators.
Page 114 IP Phone Administrator Guide Administrator Level Options Incoming/Outgoing Intercom Calls The Incoming/Outgoing Intercom Call settings on the IP Phone whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed. These settings also specify the prefix code for server-side Intercom calls, and specifies the configuration to use when making the Intercom call Parameter in...
Page 115 Parameter in Parameter in Aastra Web UI Configuration Files Outgoing Intercom Settings (9480i, 9480i CT, 6755i, 6757i, 6757i CT) Type sip intercom type Prefix Code sip intercom prefix code Line sip intercom line 41-001160-03, Rev 00, Releaes 2.4 Administrator Options Administrator Level Options Description Determines whether the IP phone or the server is...
Page 116: Group Paging Rtp Settings
IP Phone Administrator Guide Administrator Level Options Group Paging RTP Settings Parameter in Parameter in Aastra Web UI Configuration Files Paging listen addresses paging addr list Note: This option can be set by both Users and Administrators. Key Mapping Parameter in Parameter in Aastra Web UI Configuration Files...
Page 117: Ring Tones
Ring Tones Parameter in Parameter in IP Phone UI Aastra Web UI Tone Set Tone Set Note: This option can be set by both Users and Administrators. Ring Tone Global Ring Tone Note: This option can be set by both Users and Administrators.
Page 118 IP Phone Administrator Guide Administrator Level Options Parameter in Parameter in Aastra Web UI Configuration Files External alert external Internal alert internal Emergency alert emergency Priority alert priority Auto Call Distribution alert auto call distribution When an "alert-acd" keyword appears in the header of Community 1 thru alert community 1 Community 4...
Page 119 Directed Call Pickup (DCP) Parameter in Parameters in Aastra Web UI Configuration Files Directed Call Pickup directed call pickup Directed Call Pickup directed call pickup Prefix prefix Play a Ring Splash play a ring splash 41-001160-03, Rev 00, Releaes 2.4 Administrator Options Administrator Level Options Description...
Page 120 IP Phone Administrator Guide Administrator Level Options Auto Call Distribution (ACD) Settings Parameter in Parameters in Aastra Web UI Configuration Files Auto Available acd auto available Auto Available Timer acd auto available timer 3-30 Description Enables or disables the use of the ACD Auto-Available Timer.
Page 121 Time and Date Parameter in Parameter in IP Phone UI Aastra Web UI Time Format Time Format Note: This option can be set by both Users and Administrators. Date Format Date Format Note: This option can be set by both Users and Administrators.
Page 122 IP Phone Administrator Guide Administrator Level Options Parameter in Parameter in IP Phone UI Aastra Web UI Time Server 1 Time Server 1 Note: This option can be set by both Users and Administrators. Time Server 2 Time Server 2 Note: This option can be set by both Users and Administrators.
Page 123: Live Dialpad
Live Dialpad Parameter in Parameter in IP Phone UI Aastra Web UI Live Dialpad Note: This option can be set by a User via the IP Phone UI and by an Administrator via the IP Phone UI and the configuration files. Language Parameter in Parameter in...
Page 124 IP Phone Administrator Guide Administrator Level Options Parameter in Parameter in Aastra Web UI Configuration Files Input Language input language Note: This option can be set by both Users and Administrators. Language 1 thru 4 language N 3-34 Description Allows you to specify the language to use for inputs on the IP Phone.
Page 125: Account Configuration
Account Configuration The IP phones have a DND and CFWD feature that allows an Administrator and User to configure “do not disturb” and “call forwarding” by account. You can set specific modes for the way you want the phone to handle DND and CFWD. The three modes you can set on the phone for these features are: •...
Page 126 IP Phone Administrator Guide Administrator Level Options Modes Phone Sets DND ON for all accounts on the phone. A pre-configured DND key toggles all accounts on the phone to ON or OFF. Custom Sets the phone to display custom screens after pressing a pre-configured DND key, that list the account(s) on the phone.
Page 127: Network Settings
Network Settings The following paragraphs describe the network parameters you can configure on the IP phone. Network settings are in two categories: • Basic network settings • Advanced network settings Note: Specific parameters are configurable using the Aastra Web UI only and are indicated where applicable.
Page 128: Basic Network Settings
IP Phone Administrator Guide Administrator Level Options Basic Network Settings If Dynamic Host Configuration Protocol (DHCP) is enabled, the IP phone automatically configures all of the Network settings. If the phone cannot populate the Network settings, or if DHCP is disabled, you can set the Network options manually.
Page 129 Parameter In Parameter in IP Phone UI Aastra Web UI Subnet Mask Subnet Mask Gateway Gateway Primary DNS Primary DNS 41-001160-03, Rev 00, Releaes 2.4 Administrator Level Options Parameters in Configuration Files subnet mask Subnet mask defines the IP address range local to the IP phone.
Page 130 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Secondary DNS Secondary DNS Hostname Hostname Ethernet LAN Port Link LAN Port PC Port Link PC Port PC Port Enabled PC Port PassThru (9143i, 6751i, Enable/Disable 6753i)
Page 131 Administrator Options Administrator Level Options Advanced Network Settings 41-001160-03, Rev 00, Releaes 2.4 3-41...
Page 132 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI DHCP User Class DHCP User Class Download Options DHCP Download Options 3-42 Parameters in Configuration Files dhcp userclass Specifies the User Class DHCP Option 77 that the phone sends to the configuration server with the DHCP Request packet.
Page 133 Parameter In Parameter in IP Phone UI Aastra Web UI LLDP Support LLDP LLDP Packet Interval lldp interval 41-001160-03, Rev 00, Releaes 2.4 Administrator Level Options Parameters in Configuration Files lldp Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED) on the IP Phone.
Page 134 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI UPnP UPnP NAT IP NAT IP NAT SIP Port NAT SIP Port 3-44 Parameters in Configuration Files upnp manager Enables or disables Universal Plug and Play (UpnP) on the IP phone.
Page 135 Parameter In Parameter in IP Phone UI Aastra Web UI NAT RTP Port NAT RTP Port Nortel NAT Nortel NAT Traversal Enabled Nortel NAT Timer (seconds) Rport (RFC 3581) 41-001160-03, Rev 00, Releaes 2.4 Administrator Level Options Parameters in Configuration Files sip nat rtp port Indicates the port through which the RTP packets are sent.
Page 136 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI NTP Time Servers Time Servers 1, 2, and 3 3-46 Parameters in Configuration Files time server disabled Enables or disables the time server. This parameter affects the time server1, time server2, and time server3 parameters.
Page 137 HTTPS Settings Advanced Network Settings includes HTTPS settings for the IP Phones. Parameter In Parameter in IP Phone UI Aastra Web UI HTTPS HTTPS Server - Redirect HTTP to HTTPS XML HTTP POSTs HTTPS Server - Block XML HTTP POSTs 41-001160-03, Rev 00, Releaes 2.4 Administrator Level Options Parameters in...
Page 138 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Client Method HTTPS Client Method 3-48 Parameters in Configuration Files https client method Defines the security method that the client advertises to the server during the Secure Socket Layer (SSL) handshake.
Page 139 Parameter In Parameter in IP Phone UI Aastra Web UI Cert Validation Validate Certificates Check Expires Check Certificate Expiration 41-001160-03, Rev 00, Releaes 2.4 Administrator Level Options Parameters in Configuration Files https validate certificates Enables or disables the HTTPS validation of certificates on the phone.
Page 140 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Check Hostnames Check Certificate Hostnames Trusted Certificates Filename 3-50 Parameters in Configuration Files https validate hostnames Enables or disables the HTTPS validation of hostnames on the phone.
Page 141 Type of Service (ToS), DSCP Advanced Network Settings include Type of Service (ToS) and Differentiated Services Code Point (DSCP) for the IP phones. Parameter In Parameter in IP Phone UI Aastra Web UI Type of Service SIPt Type of Service Type of Service RTCP RTCP...
Page 142 IP Phone Administrator Guide Administrator Level Options VLAN You can enable or disable VLAN and set specific VLAN IDs and priorities under Network Settings. Parameter In Parameter in IP Phone UI Aastra Web UI Global Settings VLAN Enable VLAN Enable Other Priority Priority, Non-IP Packet...
Page 143 Parameter In Parameter in IP Phone UI Aastra Web UI SIP Priority SIP Priority RTP Priority RTP Priority RTCP Priority RTCP Priority 41-001160-03, Rev 00, Releaes 2.4 Administrator Level Options Parameters in Configuration Files tos priority map This parameter is based on the Type of Service (ToS), Differentiated Services Code Point (DSCP) setting for SIP (tos sip parameter), RTP...
Page 144 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI PC Port Settings (Port 1) PC Port VLAN ID VLAN ID PC Port Priority Priority 3-54 Parameters in Configuration Files VLAN id port 1 Specifies the VLAN ID used to pass packets through to a PC via Port 1.
Page 145: Autodial Settings
SIP Settings The following paragraphs describe the SIP parameters you can configure on the IP phone. SIP configuration consists of configuring: • Basic SIP Authentication Settings • Basic SIP Network Settings • Advanced SIP settings • RTP Settings • Autodial Settings Notes: Specific parameters are configurable on a global and per-line basis.
Page 146 IP Phone Administrator Guide Administrator Level Options Basic SIP Authentication Settings Parameter In Parameter in IP Phone UI Aastra Web UI Screen Name Screen Name (Global and Per-Line) Screen Name 2 (Global and Per-Line) User Name Phone Number (Global and Per-Line) Display Name Caller ID...
Page 147 Parameter In Parameter in IP Phone UI Aastra Web UI Auth Name Authentication Name (Global and Per-Line) Password Password (Global and Per-Line) BLA Number (Global and Per-Line) Line Mode (Global and Per-Line) 41-001160-03, Rev 00, Releaes 2.4 Administrator Level Options Parameters in Configuration Files sip auth name...
Page 148 IP Phone Administrator Guide Administrator Level Options Basic SIP Network Settings Parameter In Parameter in IP Phone UI Aastra Web UI Proxy Server Proxy Server (Global and Per-Line) Proxy Port Proxy Port (Global and Per-Line) Backup Proxy Server (Global and Per-Line) Backup Proxy Port (Global and...
Page 149 Parameter In Parameter in IP Phone UI Aastra Web UI Outbound Proxy Server (Global and Per-Line) Outbound Proxy Port (Global and Per-Line) Registrar Server Registrar Server (Global and Per-Line) Registrar Port Registrar Port (Global and Per-Line) 41-001160-03, Rev 00, Releaes 2.4 Administrator Level Options Parameters in Configuration Files...
Page 150 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Backup Registrar Server (Global and Per-Line) Backup Registrar Port (Global and Per-Line) Registration Period (Global and Per-Line) Conference Server (Global and Per-Line) 3-60 Parameters in Configuration Files sip backup registrar ip...
Page 151 Advanced SIP Settings In addition to the basic SIP settings, you can also configure the following advanced SIP parameters. These parameters are configurable via the Aastra Web UI and the configuration files on a global basis only. Parameter in Aastra Web UI Explicit MWI Subscription sip explicit mwi subscription Explicit MWI Subscription...
Page 152 IP Phone Administrator Guide Administrator Level Options Parameter in Aastra Web UI Missed Call Summary sip missed call summary Subscription Period subscription period AS-Feature-Event sip as-feature-event Subscription subscription (global) (Global and Per-Line) sip lineN as-feature-event subscription (per-line) AS-Feature-Event sip as-feature-event Subscription Period subscription period Send MAC Address in...
Page 153 Parameter in Aastra Web UI Send Line Number in sip send line REGISTER Message Session Timer sip session timer Timer 1 and Timer 2 sip T1 timer sip T2 timer Transaction Timer sip transaction timer 41-001160-03, Rev 00, Releaes 2.4 Parameters in Configuration Files Adds an "Aastra-Line:"...
Page 154 IP Phone Administrator Guide Administrator Level Options Parameter in Aastra Web UI Transport Protocol sip transport protocol Local SIP UDP/TCP Port sip local port 3-64 Parameters in Configuration Files The protocol that the Real-Time Transport Protocol (RTP) port on the IP phone uses to send out SIP signaling packets.
Page 155 Parameter in Aastra Web UI Local SIP TLS Port sip local tls port Registration Failed Retry sip registration retry timer Timer Registration Timeout Retry sip registration timeout retry Timer timer Registration Renewal sip registration renewal timer The length of time, in seconds, prior to Timer 41-001160-03, Rev 00, Releaes 2.4 Parameters in...
Page 156 IP Phone Administrator Guide Administrator Level Options Parameter in Aastra Web UI BLF Subscription Period sip blf subscription period ACD Subscription Period sip acd subscription period BLA Subscription Period sip bla subscription period Blacklist Duration sip blacklist duration 3-66 Parameters in Configuration Files Specifies the time period, in seconds, that the IP phone resubscribes the BLF subscription...
Page 157 Parameter in Aastra Web UI Whitelist Proxy sip whitelist XML SIP Notify sip xml notify event 41-001160-03, Rev 00, Releaes 2.4 Parameters in Configuration Files This parameter enables/disables the whitelist proxy feature, as follows: • Set to 0 to disable the feature. •...
Page 158: Rtp Settings
IP Phone Administrator Guide Administrator Level Options RTP Settings You can configure the following RTP settings. Parameter In Parameter in IP Phone UI Aastra Web UI RTP Port Base RTP Port Basic Codecs (G.711 u-Law, G.711 a-Law, G.729) Force RFC2833 Out of Band DTMF 3-68 Parameters in...
Page 159 Parameter In Parameter in IP Phone UI Aastra Web UI Customized Codec Preference List DTMF Method (Global and Per-Line) RTP Encryption (Global and Per-Line) Silence Suppression sip silence suppression 41-001160-03, Rev 00, Releaes 2.4 Administrator Level Options Parameters in Configuration Files sip customized codec Specifies a customized Codec preference list which allows you to...
Page 160 IP Phone Administrator Guide Administrator Level Options Autodial Settings You can configure the following Autodial settings. Parameter In Parameter in IP Phone UI Aastra Web UI Autodial Number (Global and Per-Line) Autodial Timeout (Global and Per-Line) Use Global Settings (Per-line configurations only) 3-70 Parameters in...
Page 161: Line Settings
Line Settings An administrator can configure multiple lines on the IP phone with the same SIP network configuration (global) or a different SIP network configuration (per-line). The following table provides the number of lines available for each IP phone model. On the IP Phones, you can configure the following on a per-line basis using the configuration files or the Aastra Web UI: •...
Page 162: Softkeys, Programmable Keys, Expansion Module Keys
IP Phone Administrator Guide Administrator Level Options Softkeys, Programmable Keys, Expansion Module Keys A user or administrator can assign specific functions to softkeys, programmable keys, or expansion module keys. The available keys for configuration depend on the IP phone model as shown in the following table. IP Phone Model Softkeys 9143i...
Page 163: Action Uri
Action URI The IP phones have a feature that allows an administrator to specify a uniform resource identifier (URI) that triggers a GET when certain XML events occur. The Action URI feature prevents the phones from hanging if the Action URIs should fail.
Page 164 IP Phone Administrator Guide Administrator Level Options Reference For more information about setting the Action URIs for XML applications, see “XML Action URIs” Action URI Disconnected The phones allow an Administrator to specify a URI to allow a disconnect event to occur when the phone transitions from any active state (outgoing, incoming, connected, or calling) to an idle state.
Page 165: Configuration Server Settings
Configuration Server Settings The configuration server stores the firmware images, configuration files, and software when performing software upgrades to the IP phone. An administrator can configure the following parameters for the configuration server: Parameter In Parameter in IP Phone UI Aastra Web UI Download Protocol Settings Download Protocol Download Protocol...
Page 166 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Primary TFTP TFTP Server Primary TFTP Path TFTP Path Alternate TFTP Alternate TFTP 3-76 Parameters in Configuration Files tftp server The TFTP server’s IP address or qualified domain name.
Page 167 Parameter In Parameter in IP Phone UI Aastra Web UI Alternate TFTP Alternate TFTP Path alternate tftp path Path Select TFTP Use Alternate TFTP FTP Server FTP Server 41-001160-03, Rev 00, Releaes 2.4 Administrator Level Options Parameters in Configuration Files Specifies the path name for which the configuration files reside on the Alternate TFTP server for...
Page 168 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI FTP Path FTP Path FTP Username FTP Username FTP Password FTP Password 3-78 Parameters in Configuration Files ftp path Specifies the path name for which the configuration files reside on the FTP server for downloading to the IP Phone.
Page 169 Parameter In Parameter in IP Phone UI Aastra Web UI HTTP Server HTTP Server HTTP Path HTTP Path HTTP Port HTTP Port 41-001160-03, Rev 00, Releaes 2.4 Administrator Level Options Parameters in Configuration Files http server The HTTP server’s IP address. This will become effective after this configuration file has been downloaded into the phone.
Page 170 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Download Server HTTPS Server Download Path HTTPS Path Download Port HTTPS Port 3-80 Parameters in Configuration Files https server The HTTPS server’s IP address. This will become effective after this configuration file has been downloaded into the phone.
Page 171 Parameter In Parameter in IP Phone UI Aastra Web UI Auto-Resync Settings Mode 41-001160-03, Rev 00, Releaes 2.4 Administrator Level Options Parameters in Configuration Files auto resync mode Enables and disables the phone to be updated automatically once a day at a specific time in a 24-hour period.
Page 172 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Time (24-hour) 3-82 Parameters in Configuration Files auto resync time Sets the time of day in a 24-hour period for the IP phone to be automatically updated.
Page 173 Parameter In Parameter in IP Phone UI Aastra Web UI Maximum Delay Days XML Push Server List (Approved IP Addresses) XML Push Server List (Approved IP Addresses) 41-001160-03, Rev 00, Releaes 2.4 Administrator Level Options Parameters in Configuration Files auto resync max delay Specifies the maximum time, in minutes, the phone waits past the scheduled time before starting a...
Page 174: Firmware Update Features
Firmware Update Features The IP phones support the protocols, TFTP, FTP, HTTP or HTTPS to download configuration files and upgrade firmware to the phones from a configuration server. You can download the firmware stored on the configuration server in one of three ways: •...
Page 175: Tls Support
TLS Support The IP Phones support a transport protocol called Transport Layer Security (TLS) and Persistent TLS. TLS is a protocol that ensures communication privacy between the SIP phones and the Internet. TLS ensures that no third party may eavesdrop or tamper with any message. An Administrator can configure the following parameters for TLS Support.
Page 176 IP Phone Administrator Guide Administrator Level Options Parameter Parameter in Aastra Web UI IP Phone UI 3-86 Parameters in Configuration Files sips persistent tls Enables or disables the use of Persistent Transport Layer Security (TLS). Persistent TLS sets up the connection to the server once and re-uses that connection for all calls from the phone.
Page 177 Parameter Parameter in Aastra Web UI IP Phone UI Root and Intermediate Certificates Filename Local Certificate Filename 41-001160-03, Rev 00, Releaes 2.4 Parameters in Configuration Files sips root and Allows you to specify the SIP Root and intermediate Intermediate Certificate files to use when the certificates phone uses the TLS transport protocol to setup a call.
Page 178 IP Phone Administrator Guide Administrator Level Options Parameter Parameter in Aastra Web UI IP Phone UI Private Key Filename Trusted Certificates Filename 3-88 Parameters in Configuration Files sips private key Allows you to specify a Private Key file to use when the phone uses the TLS transport protocol to setup a call.
Page 179: 802.1X Support
802.1x Support The IP phones support the IEEE 802.1x Protocol. The 802.1x Protocol is a standard for passing Extensible Authentication Protocol (EAP) over a wired or wireless Local Area Network (LAN). The 802.1x Protocol on the IP phone facilitates media-level access control, and offers the capability to permit or deny network connectivity, control LAN access, and apply traffic policy, based on user or endpoint identity.
Page 180 IP Phone Administrator Guide Administrator Level Options Parameter Parameter in Aastra Web UI IP Phone UI MD5 Password Password Enable PC Port PassThru PassThru Enable/Disable Port EAP-TLS 802.1x EAP Type Mode Identity Identity Root and Intermediate Certificates Filename 3-90 Parameters in Configuration Files md5 password Specifies the password used for the MD5...
Page 181 Parameter Parameter in Aastra Web UI IP Phone UI Local Certificate Filename Private Key Filename Trusted Certificates Filename Enable PC Port PassThru PassThru Enable/Disable Port 41-001160-03, Rev 00, Releaes 2.4 Parameters in Configuration Files 802.1x local certificate Specifies the file name that contains the local certificate.
Page 182: Troubleshooting
Troubleshooting The Troubleshooting feature in the Aastra Web UI provides tasks that a system administrator can perform on the IP phones for troubleshooting purposes. Using this feature, a system administrator can: • Assign an IP address and IP port in which to save log files •...
Page 183: Configuring Network And Session Initiation Protocol (Sip) Features
Session Initiation Protocol (SIP) About this chapter Introduction This chapter provides the information required to configure the Network and Global SIP features on the IP Phone. These features are password protected on the IP Phone UI and the Aastra Web UI. This chapter also includes procedures for configuring the Network and Global SIP features via the configuration files, the IP Phone UI, and the Aastra Web UI where applicable.
Page 184 IP Phone Administrator Guide About this chapter Topics This chapter covers the following topics: Topic Overview Network Settings Basic Network Settings Advanced Network Settings Global SIP Settings Basic SIP Settings Advanced SIP Settings (optional) Real-time Transport Protocol (RTP) Settings Autodial Settings Configuration Server Protocol Configuring the Configuration Server Protocol Page...
Page 185: Overview
Overview An administrator can configure the IP Phone Network and SIP options from the phone UI, from the Aastra Web UI, or the configuration files. Administrator level options are password protected in both the IP phone UI and the Aastra Web UI. Note: An administrator has the option of enabling and disabling the use of password protection in the IP phone UI.
Page 186: Network Settings
IP Phone Administrator Guide Network Settings Network Settings This section describes the basic network settings on the IP phone which include configuring for: • DHCP • IP Address (of phone) • Subnet Mask (of phone) • Gateway • Primary DNS •...
Page 187 • FTP Path • HTTP Server • HTTP Path • HTTP Port • HTTPS Server • HTTPS Path • HTTPS Port The network administrator chooses which of these parameters (if any) are supplied to the IP phone by the DHCP server. The administrator must configure the phone manually to provide any required network parameters not supplied by the DHCP server.
Page 188 IP Phone Administrator Guide Network Settings Enabling/Disabling DHCP Using the IP Phone UI Use the following procedure to enable/disable DHCP on the phone using the IP Phone UI. IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu.
Page 189 Enabling/Disabling DHCP Using the Aastra Web UI Use the following procedure to enable/disable DHCP using the Aastra Web Aastra Web UI Step Action Click on Advanced Settings->Network->Basic Network Settings. Enable the "DHCP" field by checking the check box. (Disable this field by unchecking the box). Click 41-001160-03, Rev 00, Releaes 2.4 Configuring Network and Session Initiation Protocol (SIP) Features...
Page 190 IP Phone Administrator Guide Network Settings DHCP Options 60, 66, and 43 Server Configurations Option 66 The IP Phones support download protocols according to RFC2131 and RFC1541 (TFTP, FTP, HTTP,. HTTPS) to support DHCP option 66. Option 66 is part of the DHCP Offer message that the DHCP server generates to tell the phone which configuration server it should use to download new firmware and configuration files.
Page 191 The System administrator can use the Vendor Class Identifier to send the phone a customized Server Configuration in option 43 (Vendor-Specific information). Note: If Aastra IP Phones receive the server configuration from both DHCP Option 66 and DHCP Option 43, then Option 43 takes precedence over Option 66.
Page 192 IP Phone Administrator Guide Network Settings Your DHCP server configuration file, such as the dhcpd.conf file, may include one of these lines to configure the configuration server protocol and the server details. Protocol Format HTTP http://<server>/<path> HTTPS https://<server>/<path> ftp://user:password@ftpserver TFTP tftp://tftpserver 4-10 Examples...
Page 193 Using Option 12 Hostname on the IP Phone If you set the phone to use DHCP Option 12, the phone automatically sends this option to the configuration server. This option specifies the hostname (name of the client). The name may or may not be qualified with the local domain name (based on RFC 2132).
Page 194 IP Phone Administrator Guide Network Settings Aastra IP Phone UI Step Action Press Options, and then select Administrator Menu. On the 6751i: Press Services, and then select Options->Administrator Menu. Select Network Settings. Select Hostname. By default, the “Hostname” field is automatically populated with [<Model><MAC address>] of your phone (for example, 53i00085D164435).
Page 195 Aastra Web UI Click on Advanced Settings->Network->Basic Network Settings. Hostname By default, the “Hostname” field is automatically populated with [<Model><MAC address>] of your phone (for example, 53i00085D164435). If you want to change the hostname, enter a hostname for your phone in the “Hostname” field. Valid values are up to 64 alpha-numeric characters.
Page 196 IP Phone Administrator Guide Network Settings Using Option 77 User Class on the IP Phone DHCP Option 77 User Class is sent in DHCP request packets from the phone to the configuration server. This Option 77 defines specific User Class identifiers to convey information about a phone’s software configuration or about its user's preferences.
Page 197 Aastra IP Phone UI Step Action Press Options, and then select Administrator Menu. On the 6751i: Press Services, and then select Options->Administrator Menu. Select Network Settings. Select DHCP Settings. Select DHCP User Class. In the “DHCP User Class” field, enter a DHCP User Class to apply to your phones, then press DONE.
Page 198 IP Phone Administrator Guide Network Settings Aastra Web UI Click on Advanced Settings->Network->Advanced Network Settings. DHCP User Class In the “DHCP User Class” field, enter a DHCP User Class to apply to your phones. For example, “admin”. Valid values are up to 64 alpha-numeric characters. Click Note: Entering a value in the “DHCP User Class”...
Page 199 Using Options 159 and 160 on the IP Phone In addition to DHCP options 43 and 66 already supported on the IP Phones, the phones also support DHCP Options 159 and 160. The IP Phones use the following order of precedence when deriving the configuration server parameters: 43, 160, 159, 66.
Page 200 IP Phone Administrator Guide Network Settings Aastra IP Phone UI Step Action Press Options, and then select Administrator Menu. On the 6751i: Press Services, and then select Options->Administrator Menu. Enter you Administrator password and press Enter. Select Network Settings. Select DHCP Settings. Select Download Options.
Page 201 Aastra Web UI Click on Advanced Settings->Network->Advanced Network Settings. DHCP Download Options Parameter In the “DHCP Download Options” field, select an option to use to override the normal precedence order. Valid values are: • Any (default) - no override - uses normal precedence order of •...
Page 202 IP Phone Administrator Guide Network Settings Configuration Server Download Precedence An Administrator can set the phone’s download precedence to ignore DHCP, (only during the boot when the remote configuration server is contacted) and use the following precedence instead: Configuration URI, DHCP, and then Direct configuration.
Page 203 Configuring a Download Precedence Using the IP Phone UI Use the following procedure to configure a download precedence using the IP Phone UI. Aastra IP Phone UI Step Action Press Options, and then select Administrator Menu. On the 6751i: Press Services, and then select Options->Administrator Menu. Enter you Administrator password and press Enter.
Page 204 IP Phone Administrator Guide Network Settings Configuring a Download Precedence Using the Aastra Web UI Use the following procedure to configure a download precedence using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Network->Advanced Network Settings. DHCP Download Options Parameter In the “DHCP Download Options”...
Page 205 Multiple DHCP Servers The IP Phones can receive messages from multiple DHCP servers. After the phone receives its first DHCP message, it listens for a specific time period, for more DHCP messages. If the first DHCP offer contains configuration server information (Options 43, 66, 159 or 160), then the phone times out and continues using the first DHCP offer, without listening for more DHCP offers.
Page 206 IP Phone Administrator Guide Network Settings Configuring Network Settings Manually If you disable DHCP on your phone, you need to configure the following network settings manually: • IP Address • Subnet Mask • Gateway • Primary DNS • Secondary DNS Note: If you disable DHCP on the phone, the phone uses the TFTP protocol as the default server protocol.
Page 207 IP Phone UI Step Action Select Gateway and enter the gateway address. Select DNS and enter a Primary and/or Secondary DNS server. Press Done to save the changes. The IP phone is manually configured. Aastra Web UI Step Action Click on Advanced Settings->Network->Basic Network Settings. Enter an IP address of the phone in the IP Address field.
Page 208 IP Phone Administrator Guide Network Settings Configuring LAN and PC Port Negotiation Ethernet is the computer networking technology for local area networks (LANs). You use the LAN Port to connect to a LAN using a twisted pair 10BASE-T cable to transmit 10BASE-T Ethernet. You use the PC Port to connect to the configuration server (your PC).
Page 209 Full-Duplex (10Mbps or 100Mbps) Full-duplex data transmission means that data can be transmitted in both directions on a signal carrier at the same time. For example, on a LAN with a technology that has full-duplex transmission, one device can be sending data on the line while another device is receiving data.
Page 210 IP Phone Administrator Guide Network Settings IP Phone UI Step Action Select a negotiation method to use on port 0 and press Done. Valid values are: • AutoNegotiation • FullDuplex 10Mbps • FullDuplex 100Mbps • HalfDuplex 10Mbps • HalfDuplex 100Mbps Default is AutoNegotiation.
Page 211 Aastra Web UI Step Action Click on Advanced Settings->Network->Basic Network Settings. In the “LAN Port” field, select a negotiation method to use on port 0. Valid values are: • Auto Negotiation • Full Duplex, 10Mbps • Full Duplex, 100Mbps • Half Duplex, 10Mbps •...
Page 212: Advanced Network Settings
IP Phone Administrator Guide Network Settings Advanced Network Settings You can set advanced network settings on the IP phone such as, Network Address Translation (NAT), Nortel NAT, Network Time Protocol (NTP) Time Servers, Virtual LAN (VLAN), and Quality of Service (QoS), and Universal Plug and Play (UPnP) using the Aastra Web UI or the configuration files.
Page 213 Nortel Proxy/Registrar The phone at IP address 10.10.10.10 is configured to register with the proxy at 63.251.195.10. Because it is a Nortel proxy, the configuration must additionally include the "sip nortel nat support" and "sip nortel nat timer" settings, telling the firmware to enhance the protocols with Nortel specific content.
Page 214 IP Phone Administrator Guide Network Settings Nortel Networks NAT Nortel Networks provides a proprietary solution to support connectivity to their proxies from phones placed behind devices (such as routers or firewalls) that use NAT. Nortel uses the SIP ping request/reply between the Nortel proxy and the phone in order to keep the connection through the router or firewall active.
Page 215 IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select Network Settings. Select NAT Settings. Select Nortel NAT. Press Change to set either “Enabled” or “Disabled”. Press Done (3 times) to finish.
Page 216 IP Phone Administrator Guide Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings. Select Yes (enable) or No (disable) in the "Nortel NAT Traversal Enabled" field to enable or disable NAT for a Nortel network. Enter a time, in seconds, in the "Nortel NAT timer" field. Valid values are 0 to 2147483647. Default is 60.
Page 217 Configuring NAT Address and Port (optional) You can also configure a specific NAT address and port on the IP phone using the configuration files, IP Phone UI, or Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, Address Translation (NAT) Settings”...
Page 218 IP Phone Administrator Guide Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings. Enter a NAT IP address in the "NAT IP" field. The value must be entered in dotted decimal format. For example, 0.0.0.0. The “NAT IP” is the public IP address of your NAT device. Enter a NAT port in the "NAT SIP Port"...
Page 219 SIP and TLS Source Ports for NAT Traversal A System Administrator can configure the SIP and TLS source ports on the IP Phone. Previously, the IP phone used default values (5060 for UDP/TCP and 5061 for TLS). The two new parameters for configuring the SIP and TLS source ports are: •...
Page 220 IP Phone Administrator Guide Network Settings Configuring SIP and TLS Source Ports Using the Configuration Files You use the following parameters to configure SIP and TLS ports for NAT traversal: • sip local port • sip local tls port Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the sections: •...
Page 221 Configuring SIP and TLS Source Ports Using the Aastra Web UI Use the following procedure to configure SIP and TLS source ports using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. “Local SIP UDP/TCP Port” Parameter The “Local SIP UDP/TCP Port”...
Page 222 IP Phone Administrator Guide Network Settings Aastra Web UI The “Local SIP TLS Port” field has a default value of 5061. Change this value if required to a value greater than 1024 and less than 65535. Note: It is recommended that you avoid the conflict with any TCP ports being used. For example: WebUI HTTP server on 80/tcp and HTTPS on 443/tcp.
Page 223 The HTTPS server provides HTTP functionality over secure connections. It coexists with the HTTP server but has its own set of tasks. The main HTTPS server functions are: • Delivery of web page content to a browser client over a secure connection. •...
Page 224 IP Phone Administrator Guide Network Settings IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select Configuration Server. Select HTTPS Settings. Configure HTTPS Client Select HTTPS Client.
Page 225 Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings. Select an HTTPS client method to use from the HTTPS Client Method field. Valid values are: SSL 3.0 (default) TSL 1.0 Enable HTTP to HTTPS redirect by checking the HTTPS Server - Redirect HTTP to HTTPS field check box.
Page 226 IP Phone Administrator Guide Network Settings HTTPS Server Certificate Validation The HTTPS client on the IP Phones support validation of HTTPS certificates. This feature supports the following: • Verisign, GeoTrust, and Thawte signed certificates • User-provided certificates • Checking of hostnames •...
Page 227 Certificate Validation Certificate validation is enabled by default. Validation occurs by checking that the certificates are well formed and signed by one of the certificates in the trusted certificate set. It then checks the expiration date on the certificate, and finally, compares the name in the certificate with the address for which it was connected.
Page 228 IP Phone Administrator Guide Network Settings Aastra IP Phone UI Step Action Press Options, and then select Administrator Menu. On the 6751i: Press Services, and then select Options->Administrator Menu. Select Configuration Server. Select HTTPS Settings->Cert. Validation. The following list displays: •...
Page 229 Aastra IP Phone UI Step Action Press DONE to save the change and return to the Certificates screen. Note: This change is immediately applied after pressing DONE. Enable/Disable HTTPS Validate Hostnames Select Check Hostnames. Press Change to toggle the “Check Hostnames” field to “Yes” or “No”. Press DONE to save the change and return to the Certificates screen.
Page 230 IP Phone Administrator Guide Network Settings Aastra Web UI Click on Advanced Settings->Network->HTTPS Settings. HTTPS Validation Certificate Parameters The “Validate Certificates” field is enabled by default. To disable validation of certificates, click the check mark in the box to clear the check mark. When this parameter is enabled, the HTTPS client performs validation on SSL certificates before accepting them.
Page 231 Aastra Web UI If you require the download of User-provided certificates in a .PEM formatted file, enter the file name in the format <filename.pem> in the “Trusted Certificates Filename” field. For example: trustedCerts.pem This parameter specifies a file name for a .PEM file located on the configuration server. This file contains the User-provided certificates in PEM format.
Page 232 IP Phone Administrator Guide Network Settings Universal Plug and Play (UPnP) (for remote phones) UPnP is a standard that uses Internet protocols to enable devices to be plugged into a network and automatically know about each other. With UPnP, when a user plugs a device into the network, the device configures itself, acquires a TCP IP address, and uses a discovery protocol based on the Internet's HTTP or HTTPS URL to announce its presence on the network to other devices.
Page 233 A User or Administrator can specify UPnP on specific lines using the configuration files (using the “upnp mapping lines” parameter) or the Aastra Web UI (at the path Basic Settings->Preferences->UPnP Mapping Lines). Reference For more information about enabling/disabling UPnP Mapping on specific lines, see Chapter 5, the section, page 5-87.
Page 234 IP Phone Administrator Guide Network Settings IP Phone UI Step Action Press Done (3 times) to save the changes. Note: The session prompts you to restart the IP phone to apply the configuration settings Select Restart. Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings.
Page 235 Aastra Web UI Step Action The “UPnP” field is disabled by default. To enable UPnP, place a check in the “Enabled” box. Uncheck the box to disable this field. This field enables and disable UPnP on the IP phone. Click 41-001160-03, Rev 00, Releaes 2.4 Configuring Network and Session Initiation Protocol (SIP) Features to save your settings.
Page 236 IP Phone Administrator Guide Network Settings Virtual LAN (optional) Virtual Local Area Network (VLAN) is a feature on the IP phone that allows for multiple logical Ethernet interfaces to send outgoing RTP packets over a single physical Ethernet as described in IEEE Std 802.3. On the IP phone, you configure a VLAN ID that associates with the physical Ethernet port.
Page 237 The following parameters allow an administrator to configure ToS, QoS, and DiffServ QoS for VLAN: Parameters in Configuration Files Global tagging enabled priority non-ip LAN Port vlan id tos priority map tos priority map tos priority map PC Port vlan id port 1 QoS eth port 1 priority Notes: In order for the software to successfully maintain connectivity with a...
Page 238 IP Phone Administrator Guide Network Settings DSCP Range/VLAN Priority Mapping DSCP bits in the ToS field of the IP header are set for RTP, RTCP, and SIP packets using either the default values or the values configured via the "tos sip", "tos rtp", and "tos rtcp"...
Page 239 The following table identifies the default DSCP of protocols. Configuring Type of Service (ToS)/DSCP (optional) Use the following procedures to configure ToS/DSCP on the IP phone. Note: ToS/DSCP is enabled by default. The SIP, RTP, and RTCP parameters show defaults of 26, 46, and 46, respectively. Use the following procedures to change these settings if required.
Page 240 IP Phone Administrator Guide Network Settings IP Phone UI Step Action Select Type of Service SIP. Select Type of Service RTP. Select Type of Service RTCP. Enter a value for “Type of Service SIP”. Default is 26. Enter a value for “Type of Service RTP”. Default is 46. Enter a value for “Type of Service RTCP”.
Page 241 Aastra Web UI Step Action Click on Advanced Settings->Network->Type of Service,DSCP. Select a Protocol field: • “SIP” • “RTP” • “RTCP” Enter a value from 0 to 63. Default values are as follows: SIP = 26 RTP = 46 RTCP = 46 Note: If you change the ToS/DSCP setting for a Protocol, and VLAN is enabled, you will need to map the applicable priority to the Protocol setting as shown in the table page 4-60...
Page 242 IP Phone Administrator Guide Network Settings Configuring VLAN (optional) Use the following procedures to configure VLAN on the IP phone. Note: VLAN is disabled by default. When you enable VLAN, the IP phones use the default settings for each VLAN parameter. You can change the default settings if required using the following procedure.
Page 243 IP Phone UI Step Action To set VLAN ID and priority for LAN Port (Port 0): Select Phone VLAN. Select Phone VLAN ID and enter a value from 1 to 4094 to specify the VLAN ID for the LAN Port. Default is 1.
Page 244 IP Phone Administrator Guide Network Settings IP Phone UI Step Action Press Done to save the change. Select PC Port Priority. Select a PC Port VLAN priority value from 0 to 7 for the PC Port. Default is 0. Press Done (4 times) to save the changes. Note: The session prompts you to restart the IP phone to apply the configuration settings Select Restart.
Page 245 Aastra Web UI Step Action Click on Advanced Settings->Network->VLAN. To globally enable/disable VLAN and set priority for non-IP packets: Enable VLAN by checking the VLAN Enable field check box. (Disable this field by unchecking the check box). With VLAN enabled, select the priority (0 to 7) for non-IP packets in the Priority, Non-IP Packet field. To set VLAN ID and priority for the LAN Port (Port 0): Enter a VLAN ID value from 1 to 4094 in the VLAN ID field.
Page 246 IP Phone Administrator Guide Network Settings Aastra Web UI Step Action To set VLAN ID and priority for the PC Port (Port 1): Enter a VLAN ID value from 1 to 4095 in the VLAN ID field. Default is 1. Note: If you set the PC Port VLAN ID (Port 1) to 4095, all untagged packets are sent to this PC Port.
Page 247 RPORT The Session Initiation Protocol (SIP) operates over UDP and TCP. When used with UDP, responses to requests are returned to the source address from which the request came, and returned to the port written into the topmost “Via” header of the request.
Page 248 IP Phone Administrator Guide Network Settings Configuring Rport Using the Aastra Web UI Use the following procedure to configure Rport on your phone using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Network->Advanced Network Settings. In the "Advanced Network Settings" section, enable the "Rport (RFC3581" field by checking the check box.
Page 249 Network Time Servers Network Time Protocol (NTP) is a protocol that the IP phone uses to synchronize the phone clock time with a computer (configuration server) in the network. To use NTP, you must enable it using the configuration files or the Aastra Web UI. You can specify up to three time servers in your network.
Page 250 IP Phone Administrator Guide Network Settings IP Phone UI Step Action Enter the IP Address (in dotted decimal) or qualified domain name for the Time Server. Press Done to save the change. Use the following procedure to enable/disable and configure the NTP Servers using the Aastra Web UI.
Page 251 Aastra Web UI Step Action Enter an IP address or qualified domain name in the "Time Server 1", "Time Server 2", and/or "Time Server 3" field(s) to specify the location of the NTP time server. Click 41-001160-03, Rev 00, Releaes 2.4 Configuring Network and Session Initiation Protocol (SIP) Features to save your changes.
Page 252: Global Sip Settings
IP Phone Administrator Guide Global SIP Settings Global SIP Settings Description The IP phone uses the information in the Global Session Initiation Protocol (SIP) settings to register at the IP PBX. The IP phone configuration defines network and user account parameters that apply globally to all SIP lines.
Page 253: Basic Sip Settings
Basic SIP Settings Specific parameters are configurable on a global and per-line basis. You can also configure specific parameters using the IP Phone UI, the Aastra Web UI, or the configuration files. If you have a proxy server or have a SIP registrar present at a different location than the PBX server, the SIP parameters may need to be changed.
Page 254 IP Phone Administrator Guide Global SIP Settings Reference For more information about centralized conferencing, see Chapter 5, the section, “Centralized Conferencing (for Sylantro and Broadsoft Servers)” SIP Per-Line Parameters IP Phone UI Parameters SIP Per-Line Authentication Parameters • Screen Name •...
Page 255 Note: The "sip vmail" and "sip lineN vmail" parameters are configurable using the configuration files only. To configure voicemail see Chapter 5, the section, only)” Specific sets of SIP parameters are inter-dependent with each other. To prevent conflicting parameter values from being applied, per-line values always take precedence over the corresponding set of global values.
Page 256 IP Phone Administrator Guide Global SIP Settings Line3 specifies per-line values for proxy IP address and proxy port, so the phone uses those parameter values for SIP calls made on that line. However, because those parameters are part of the SIP network block, the phone does not apply any of the global SIP network block parameters.
Page 257 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Backup Proxy/Registrar Support The IP phones support a backup SIP proxy and backup SIP registrar feature. If the primary server is unavailable, the phone automatically switches to the backup server allowing the user's phone to remain in service.
Page 258 IP Phone Administrator Guide Global SIP Settings You can configure SRV lookup using the configuration files (aastra.cfg and <mac>.cfg) only. The parameters to use are: • sip proxy ip • sip proxy port Configuring Basic SIP Network Settings (optional) You can configure SIP settings using the configuration files, the IP Phone UI, or the Aastra Web UI.
Page 259 IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select SIP Settings. Configuring Proxy IP and Proxy Port Select Proxy IP/Port. Enter an IP address or fully qualified host name in the Proxy Server field.
Page 260 IP Phone Administrator Guide Global SIP Settings IP Phone UI Step Action Select User Name to enter the username in the name field of the SIP URI for the IP phone, and for registering the phone at the registrar. Note: The IP phones allow usernames containing dots (“.”). You can also enter the same user name for different registrar and proxy IP addresses.
Page 261 Aastra Web UI Step Action For global configuration, click on Advanced Settings->Global SIP->Basic SIP Settings. 41-001160-03, Rev 00, Releaes 2.4 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings 4-79...
Page 262 IP Phone Administrator Guide Global SIP Settings Aastra Web UI Step Action Or, for per-line configuration, click on Advanced Settings->Line N (1-9). To configure SIP authentication settings: In the "Screen Name" field, enter the screen name that displays on the idle screen. 4-80 41-001160-03, Rev 00, Releaes 2.4...
Page 263 Aastra Web UI Step Action In the "Screen Name 2" field, enter the text you want to display on the phone under the “Screen Name” on the idle screen. Notes: 1. If other status messages display on the phone, such as “Network Disconnected”, the Screen Name 2 value does not display.
Page 264 IP Phone Administrator Guide Global SIP Settings Aastra Web UI Step Action In the "Line Mode" field, select "Generic" for normal mode, "BroadSoft SCA" for a BroadWorks network, or "Nortel" for a Nortel network. To configure SIP network settings: In the "Proxy Server" field, enter an IP address or fully qualified host name of the SIP proxy server. In the "Proxy Port"...
Page 265 Aastra Web UI Step Action To enter a value in the “Conference Server URI” field, see Chapter 5, the section, Conferencing (for Sylantro and Broadsoft Servers)” Click 41-001160-03, Rev 00, Releaes 2.4 Configuring Network and Session Initiation Protocol (SIP) Features page 5-359.
Page 266: Advanced Sip Settings (Optional)
IP Phone Administrator Guide Global SIP Settings Advanced SIP Settings (optional) Advanced SIP Settings on the IP Phone allow you to configure specific features on the phone. The following table provides a list of Advanced SIP Settings that you can configure using the Aastra Web UI or the configuration files. Aastra Web UI Parameters Explicit MWI Subscription Explicit MWI Subscription Period...
Page 267 Aastra Web UI Parameters ACD Subscription Period (see Chapter BLA Subscription Period (see Chapter Blacklist Duration (see Chapter Whitelist Proxy (see Chapter XML SIP Notify (see Chapter 41-001160-03, Rev 00, Releaes 2.4 Configuring Network and Session Initiation Protocol (SIP) Features Configuration File Parameters sip acd subscription period (see sip acd subscription period (see...
Page 268 IP Phone Administrator Guide Global SIP Settings Reference Refer to Appendix each of the above parameters. For more information about Blacklist Duration and Whitelist Proxy, see Chapter 6, “Configuring Advanced Operational Features.” Configuring Advanced SIP Settings Use the following procedures to configure the advanced SIP settings on the IP phone.
Page 269 Aastra Web UI Step Action For Global configuration, click on Advanced Settings->Global SIP->Advanced SIP Settings. Or for per-line configuration, click on Advanced Settings->Line N (1-9). 41-001160-03, Rev 00, Releaes 2.4 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings 4-87...
Page 270 IP Phone Administrator Guide Global SIP Settings Aastra Web UI Step Action Enable the "Explicit MWI Subscription" field by checking the check box. (Disable this field by unchecking the check box. Default is disabled). If the IP phone has a message waiting subscription with the Service Provider, a Message Waiting Indicator (MWI) (LED or display icon) tells the user there is a message on the IP Phone.
Page 271 Aastra Web UI Step Action If you enable the “AS-Feature-Event Subscription” field, then in the “AS-Feature-Event Subscription Period” field, enter the amount of time, in seconds, between resubscribing. If the phone does not resubscribe in the time specified for this parameter, it loses subscription. Default is 3600.
Page 272 IP Phone Administrator Guide Global SIP Settings Aastra Web UI Step Action In the "Local SIP UDP/TCP Port" field, specify the local source port (UDP/TCP) from which the phone sends SIP messages. Default is 5060. For more information about this feature, see the section, Traversal”...
Page 273 Aastra Web UI Step Action The “BLA Subscription Period” field is enabled by default with a value of 300 seconds. This feature sets the amount of time, in seconds, that the phone waits to receive a BLA subscribe message from the server. If you specify zero (0), the phone uses the value specified for the BLA expiration in the subscribe message received from the server.
Page 274 IP Phone Administrator Guide Global SIP Settings Aastra Web UI Step Action Enable the "XML SIP Notify" field by checking the check box. (Disable this field by unchecking the check box. Default is disabled). Enabling this parameter allows the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone.
Page 275: Real-Time Transport Protocol (Rtp) Settings
Real-time Transport Protocol (RTP) Settings Real-time Transport Protocol (RTP) is used as the bearer path for voice packets sent over the IP network. Information in the RTP header tells the receiver how to reconstruct the data and describes how the bit streams are packetized (i.e. which codec is in use).
Page 276 IP Phone Administrator Guide Global SIP Settings RTP Port RTP is described in RFC1889. The UDP port used for RTP streams is traditionally an even-numbered port, and the RTCP control is on the next port up. A phone call therefore uses one pair of ports for each media stream. The RTP port is assigned to the first line on the phone, and is then incremented for each subsequent line available within the phone to provided each line a unique RTP port for its own use.
Page 277 All Codecs have a sampling rate of 8,000 samples per second, and operate and operate in the 300 Hz to 3,700 Hz audio range. The following table lists the default settings for bit rate, algorithm, packetization time, and silence suppression for each Codec, based on a minimum packet size.
Page 278 IP Phone Administrator Guide Global SIP Settings Silsupp is used to enable or disable silence suppression. Voice Activity Detection (VAD) on the IP phones is used to determine whether each individual packet contains useful speech data. Enabling silsupp results in decreased network bandwidth, by avoiding sending RTP packets for any frame where no voice energy was detected by the VAD.
Page 279 DTMF Method A feature on the IP phone allows you to select the DTMF method that the phone uses to send DTMF digits from the IP phone via INFO messages. You can set the DTMF method as Real-Time Transport Protocol (RTP), SIP info, or both. You can configure the DTMF method on a global or per-line basis using the configuration files or the Aastra Web UI.
Page 280 IP Phone Administrator Guide Global SIP Settings If an SRTP enabled IP phone initiates a call, and the receiving phone is also SRTP enabled, the IP Phone UI displays a “lock” icon, indicating that the call is secure. If the receiving phone does not support SRTP, the IP phone will send unsecured RTP messages instead of SRTP encrypted messages.
Page 281 Configuring RTP Features Use the following procedures to configure the RTP features on the IP phone. Configuration Files For specific parameters you can set for RTP features in the configuration files, see Appendix A, the section, “RTP, Codec, DTMF Global Settings” IP Phone UI Step Action...
Page 282 IP Phone Administrator Guide Global SIP Settings Aastra Web UI Step Action Click on Advanced Settings->Global SIP->RTP Settings. Global Settings. Click on Advanced Settings->Line <N>->RTP Settings. Per-Line Settings. 4-100 41-001160-03, Rev 00, Releaes 2.4...
Page 283 Aastra Web UI Step Action Enter an RTP Port Base in the RTP Port field. Default is 3000. The RTP Port indicates the port through which the RTP packets are sent. This value must specify the beginning of the RTP port range on the gateway or router. The RTP port is used for sending DTMF tones and for the audio stream.
Page 284 IP Phone Administrator Guide Global SIP Settings Aastra Web UI Step Action Select a method to use from the “DTMF Method” list box. Valid values are RTP, SIP Info, Both. Default is RTP. Note: You can configure the DTMF Method on a global or per-line basis. Select the type of RTP encryption to use from the “RTP Encryption”...
Page 285: Autodial Settings
Autodial Settings The IP phones include a feature called “Autodial”. When you configure Autodial on an IP phone, the phone automatically dials a preconfigured number whenever it is off-hook. Depending on the configuration you specify, the Autodial functions as either a “hotline”, or as a “warmline,” as follows: •...
Page 286 IP Phone Administrator Guide Global SIP Settings Configuring AutoDial Using the Configuration Files You use the following parameters to configure Autodial using the configuration files: Global Configuration • sip autodial number • sip autodial timeout Per-Line Configuration • sip lineN autodial number •...
Page 287 Configuring Autodial Using the Aastra Web UI Use the following procedure to configure Autodial using the Aastra Web UI. By default, your IP phone uses the global settings you specify for Autodial for all lines on your IP phone. However, you can also configure Autodial on a per-line basis.
Page 288 IP Phone Administrator Guide Global SIP Settings Aastra Web UI Per-Line Configuration Click on Advanced Settings->Line <1 - 9>->Autodial Settings. Do one of the following actions: • To allow this line to use the global autodial settings, click on the Use Global Settings parameter to enable it, then click •...
Page 289 Aastra Web UI In the “Autodial Timeout” field, specify a value, in seconds, for the timer for this line as follows: • If you want the IP phone to autodial the number immediately (hotline) whenever the IP phone is off-hook, accept the default value of 0. •...
Page 290: Configuration Server Protocol
IP Phone Administrator Guide Configuration Server Protocol Configuration Server Protocol You can download new versions of firmware and configuration files from the configuration server to the IP phone using any of the following types of protocols: TFTP, FTP, HTTP, and HTTPS. For each Protocol, you can specify the path for which the configuration files are located on the server.
Page 291 IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select Configuration Server. Select Download Protocol. Select from the following: • Use TFTP •...
Page 292 IP Phone Administrator Guide Configuration Server Protocol IP Phone UI Step Action Enter the IP address of the protocol server (in dotted decimal format). Use the following table to configure the applicable server. TFTP Settings - Select Primary TFTP - Enter the IP address or fully qualified domain name of the primary TFTP server. - Press Done or Set to save the change.
Page 293 IP Phone UI Step Action (Cont’d) HTTP Settings - Select HTTP Server - Enter the IP address of the HTTP server. - Press Done or Set. - Select HTTP Path. - Enter the path name for which the configuration files reside on the HTTP server for down- loading to the IP Phone.
Page 294 IP Phone Administrator Guide Configuration Server Protocol IP Phone UI Step Action (Cont’d) HTTPS Settings (Continued) - Select HTTPS Server. - Select HTTP->HTTPS. - For 9143i, 6751i, 6753i: Press Change to select “Do not redirect”or “Redirect”. Default is “Do not redirect”. Enabling this feature redirects the HTTP protocol to HTTPS.
Page 295 Aastra Web UI Step Action Click on Advanced Settings->Configuration Server. 41-001160-03, Rev 00, Releaes 2.4 Configuring Network and Session Initiation Protocol (SIP) Features Configuration Server Protocol 4-113...
Page 296 IP Phone Administrator Guide Configuration Server Protocol Aastra Web UI Step Action Select the protocol from the "Download Protocol" list box. Valid values are TFTP, FTP, HTTP, and HTTPS. Default is TFTP. The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server.
Page 297 Aastra Web UI Step Action HTTP - Enter an IP address or fully qualified domain name in the "HTTP Server" field. - Enter the path name in the “HTTP Path” field for which the configuration files reside on the HTTP server for downloading to the IP Phone. If the IP phone’s files are located in a sub-directory beneath the server’s root directory, the relative path to that sub-directory should be entered in this field.
Page 298 IP Phone Administrator Guide Configuration Server Protocol 4-116 41-001160-03, Rev 00, Releaes 2.4...
Page 299: Configuring Operational Features
Configuring Operational Features About this chapter Introduction The IP phones have specific operational features you can configure to customize your IP phone. This chapter describes each feature and provides procedures for configuring your phone to use these features. Topics This chapter covers the following topics: Topic Operational Features User Passwords...
Page 300 IP Phone Administrator Guide About this chapter Topic Locking/Unlocking the SAVE and DELETE keys (6753i) Local Dial Plan Park Calls/Pick Up Parked Calls Suppressing DTMF Playback Display DTMF Digits Call Waiting/Call Waiting Tone Stuttered Dial Tone XML Beep Support Status Scroll Delay Incoming Call Interrupts Dialing Switch Focus to Ringing Line Preferred Line and Preferred Line Timeout...
Page 301 Topic BLF/Xfer and Speeddial/Xfer Keys Speeddial/Conference Key (not applicable to the 6751i) Automatic Call Distribution (ACD) (for Sylantro Servers) ACD Subscription Period BLA Subscription Period Directed Call Pickup/Group Call Pickup (for Sylantro Servers) Do Not Disturb (DND) Bridged Line Appearance (BLA) BLA Support for Third Party Registration P-Preferred Identity Header for BLA Accounts BLA Support for Message Waiting Indicator (MWI)
Page 302 IP Phone Administrator Guide About this chapter Topic XML Key Redirection Options Key Redirection (for Options Menu on all phones and Services Menu on 6751i) XML Applications and Off-Hook Interaction XML URI for Key Press Simulation XML Override for a Locked Phone Audio Transmit and Receive Gain Adjustments Centralized Conferencing (for Sylantro and Broadsoft Servers) “SIP Join”...
Page 303: Operational Features
Operational Features Description This section describes the operational features managed and configured by a System Administrator. User Passwords A user or an administrator can change the user passwords on the phone using the configuration files, the IP phone UI, or the Aastra Web UI. Use the following procedures to change the user password.
Page 304 IP Phone Administrator Guide Operational Features IP Phone UI Enter the new user password. Note: The IP phones support numeric characters only in passwords. If you enter a password with alpha characters, the phone uses the default password instead. Press Enter. Re-enter the new user password.
Page 305 Configuring Operational Features Operational Features Resetting a User Password If a user forgets his password, either the user or an administrator can reset it so a new password can be entered. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only at the path Operation->Phone Lock.
Page 306 IP Phone Administrator Guide Operational Features Aastra Web UI In the “Reset User Password” field, click The following screen displays: In the “Current Password” field, leave this blank. In the “New Password” field, enter a new password for the user. Note: The IP phones support numeric characters only in passwords.
Page 307: Administrator Passwords
Administrator Passwords An administrator can change the administrator passwords on the phone using the configuration files only. An administrator can also assign a password for using the Options key on the IP phone. You turn this feature on and off by entering the "options password enabled"...
Page 308: Locking/Unlocking The Phone
IP Phone Administrator Guide Operational Features Locking/Unlocking the Phone A user or administrator can lock a phone to prevent it from being used or configured. Once the phone is locked, the user or administrator can enter their password to unlock the phone. You can lock/unlock a phone using the configuration files, the IP Phone UI, or the Aastra Web UI.
Page 309 Locking/Unlocking the Phone Using the IP Phone UI Use the following IP Phone UI procedure to lock/unlock an IP phone and prevent it from being used or configured. IP Phone UI Step Action Lock the phone: Press on the phone to enter the Options List. Select Phone Lock.
Page 310 IP Phone Administrator Guide Operational Features Locking/Unlocking the Phone Using the Aastra Web UI Use the following Aastra Web UI procedure to lock/unlock an IP phone and prevent it from being used or configured. Aastra Web UI Click on Operation->Phone Lock. Lock the phone: In the “Lock the Phone?”...
Page 311 Configuring a Lock/Unlock Key Using the Configuration Files Using the configuration files, you can configure a key on the phone (softkey, programmable key, or expansion module key) to use as a lock/unlock key. In the configuration files, you assign the function of the key as “phonelock”. Use the following procedure to configure a key as a lock/unlock key using the configuration files.
Page 312 IP Phone Administrator Guide Operational Features Configuring a Lock/Unlock Key using the Aastra Web UI Using the Aastra Web UI, you can configure a key on the phone (softkey, programmable key, expansion module key) to use as a lock/unlock key. In the Aastra Web UI, you assign the function of the as “Phone Lock”.
Page 313 Aastra Web UI In the “Type” field, select Phone Lock from the list of options. Click Using the Configured Lock/Unlock Key on the IP Phone After configuring a key as a lock/unlock key, refer to the following procedure to use the key on the IP phone. IP Phone UI Step Action...
Page 314: Defining An Emergency Dial Plan
IP Phone Administrator Guide Operational Features Defining an Emergency Dial Plan Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country.
Page 315 Emergency Dial Plan and Pattern Matching The IP Phones support emergency dialing using pattern matching and prepend dial plan functionality. There are two ways to dial a number on the phone: • dialing digit-by-digit (i.e., select line and dial) • dialing by string (i.e., pre-dial then go off-hook) When a user dials digit-by-digit, the phone adds every digit to a dialed string and checks against the dial plan.
Page 316 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Operation->Phone Lock. In the “Emergency Dial Plan” field, enter the number used in your local area to contact emergency services. For multiple numbers, enter a “|” between each emergency number. For example: 911|110.
Page 317: Time And Date
Time and Date In addition to enabling/disabling the time server, you can also set the time and date, set the time and date format, set the time zone, and set daylight savings time on the IP phones. You configure these features using the configuration files, the IP Phone UI, or the Aastra Web UI.
Page 318: Time Zone & Dst
IP Phone Administrator Guide Operational Features Time Zone & DST There are two ways you can set the time zone on the IP Phones. First Method - You can set a time zone using the Time Zone option in the IP Phone UI or you can use the “time zone name”...
Page 319 Custom Configuration File Parameter Absolute Time (not applicable to Eastern Standard Time (EST)) dst start month dst end month dst [start |end] week dst start day dst end day dst start hour dst end hour Relative Time dst start month dst end month dst start week 41-001160-03, Rev 00, Releaes 2.4...
Page 320 IP Phone Administrator Guide Operational Features Custom Configuration File Parameter dst end week dst start day dst end day dst start hour dst end hour 5-22 Description The week in the specified month in which DST ends. Valid value is a positive or negative integer from 1 to 5.
Page 321 Example 1 The following is an example of a custom time zone configuration in the configuration files using relative time (for EST): time zone name: custom dst [start|end] relative date: 1 #relative time zone minutes: 300 dst minutes: 60 Example 2 The following is an example of a custom time zone configuration in the configuration files using absolute time: time zone name: custom...
Page 322 IP Phone Administrator Guide Operational Features Configuring Time and Date Using the IP Phone UI Use the following procedure to set a time and date, time and date format, time zone, and daylight savings time using the IP Phone UI. IP Phone UI Step Action...
Page 323 IP Phone UI Step Action Press Done to save the Date Format. Set Time Zone: Select Time Zone. For 9143i, 6751i, 6753i: Press * to display a list of Time Zone options. Select a Time Zone from the list of options. For valid values, see Appendix A, the section, Note: The default Time Zone is US-Eastern.
Page 324 IP Phone Administrator Guide Operational Features Configuring Time and Date Using the Aastra Web UI Use the following procedure to set a time and date, time and date format, time zone, and daylight savings time using the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Time and Date Setting.
Page 325: Time Servers
Time Servers A time server is a computer server that reads the actual time from a reference clock and distributes this information to the clients in a network. The time server may be a local network time server or an internet time server. The Network Time Protocol (NTP) is the most widely used protocol that distributes and synchronizes time in the network with the time on the time server.
Page 326 IP Phone Administrator Guide Operational Features IP Phone UI Step Action Enter the IP address of the Time Server, in dotted decimal format. Use the available softkeys to help you enter the information. Click Setting Time Server Using the Aastra Web UI Use the following procedure to set the Time Server and optionally set the IP Address of Time Servers 1, 2, and/or 3.
Page 327 Aastra Web UI To set Time Server 1, 2, and/or 3: Note: The “Time Server” field must be enabled to enter values in the “Time Server 1, 2, and 3” fields. In the “Time Server 1”, “Time Server 2”, and/or “Time Server 3” field(s), enter the IP address of the Time Server 1, 2, and/or 3 in your network, in dotted decimal format.
Page 328: Backlight Mode (9480I, 9480I Ct, 6755I, 6757I, And 6757I Ct Only)
IP Phone Administrator Guide Operational Features Backlight Mode (9480i, 9480i CT, 6755i, 6757i, and 6757i CT only) The 9480i, 9480i CT, 6755i, 6757i, and 6757i CT have a backlight feature that allows you to turn the backlight on the LCD: •...
Page 329 IP Phone UI Step Action Select Backlight. Use the UP and DOWN arrow keys to select the Backlight status for your phone. Default is “Auto”. Valid options are: • • Auto (Default) Note: Setting the Backlight to “Auto” displays an ADVANCED button for you to set the Auto timer. If you select “Off”, press Done to save your setting.
Page 330 IP Phone Administrator Guide Operational Features IP Phone UI Step Action If you select “Auto”, press the Advanced softkey to set the automatic timer. Using the keypad, enter the amount of seconds you want the phone to stay backlit when the phone is idle.
Page 331: Live Dial Pad
Live Dial Pad* The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the *Availability of feature dependant on your phone system or service provider.
Page 332: Language
IP Phone Administrator Guide Operational Features Language The IP phones support several different languages. You can have the IP phone UI and the Aastra Web UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, configuration parameters, etc.) display in that language.
Page 333 where <ISO 639> is the language code specified in Standard ISO 639 (see Appendix A, the section, page A-165) and <ISO 3166> is the country code specified in Standard ISO 3166 (see Country Codes (from Standard ISO 3166) The <ISO 3166> attribute is optional. Note: Adding/changing language packs can only be done at bootup of the IP phone.
Page 334 IP Phone Administrator Guide Operational Features Loading Language Packs via the Aastra Web UI Using the Aastra Web UI, you can specify a language pack to load using the parameters at Basic Settings->Preferences->Language Settings. You use the following fields in the Aastra Web UI to specify which language packs to load: Once the language pack is loaded to the phone, it is available for selection from either the configuration files, the IP Phone UI or the Aastra Web UI.
Page 335 Specifying the Language to Use Once the language pack(s) have loaded, you must then specify which language to use on the phone. After the phone has booted up, you can specify which language(s) to use. You can use the configuration files and the IP Phone UI to specify the language for the IP Phone UI.
Page 336 IP Phone Administrator Guide Operational Features IP Phone UI Step Action Press on the phone to enter the Options List. Select Language. Select English (English), Français (French), Español (Spanish), Deutsch (German), Italiano (Italian). Notes: 1. Valid values for the 6757i CT cordless handset are English, French, and Spanish only. 2.
Page 337 Aastra Web UI Click on Basic Settings->Preferences->Language Settings. Loading the Language Pack In the “Language N” fields, enter the file name of the language pack you want to use to display a specific language in the Aastra Web UI. For example, you could enter the following in the “Language 1”, “Language 2”, “Language 3”, and “Language 4”...
Page 338 IP Phone Administrator Guide Operational Features Aastra Web UI In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone supports the following languages: • English (default) • French (European French and Canadian French) •...
Page 339 Specifying the Input Language to Use The 5i Series phones support text and character inputs in various languages (English, German, French, Spanish, and Italian). Inputting textual or character information into the IP Phone UI, Aastra Web UI, and XML scripts can now be done in various languages using the keypad on the phone.
Page 340 IP Phone Administrator Guide Operational Features French Uppercase Characters 1.:;=_,-'&() ABC2ÀÂÇÁÅÆ DEF3ÉÈÊË GHI4ÎÏ JKL5 MNO6ÑÓÒÔÖ PQRS7 TUV8ÚÙÛÜ WXYZ9 * <SPACE> #/\@ Spanish Uppercase Characters 1.:;=_,-'&() ABC2ÁÀÇ DEF3ÉÈ GHI4ÏÍ JKL5 MNO6ÑÓÒ PQRS7 TUV8ÚÜ WXYZ9 * <SPACE> #/\@ 5-42 Lowercase Characters 1.:;=_,-'&() abc2àâçáåæ...
Page 341 German Uppercase Characters 1.:;=_,-'&() ABC2ÄÀ DEF3É GHI4 JKL5 MNO6Ö PQRS7ß TUV8Ü WXYZ9 * <SPACE> #/\@ Italian Uppercase Characters 1.:;=_,-'&() ABC2ÀCÇ DEF3ÉÈË GHI4 JKL5 MNO6ÓÒ PQRS7 TUV8Ù WXYZ9 * <SPACE> #/\@ 41-001160-03, Rev 00, Releaes 2.4 Configuring Operational Features Operational Features Lowercase Characters 1.:;=_,-'&() abc2äà...
Page 342 IP Phone Administrator Guide Operational Features Configuring Language Input Using the Configuration Files An Administrator can specify the input language to use by entering a specific parameter in the configuration files. An Administrator must enter the following parameter to enable this feature: •...
Page 343 Use the following procedure to change the input language using the IP Phone UI. Aastra IP Phone UI Step Action Press the Options key. Select Language from the Options List. Select Input Language from the Language List. Select the language you want to use on the IP phone for inputting text and characters. Valid values are: •...
Page 344 IP Phone Administrator Guide Operational Features Configuring Language Input Using the Aastra Web UI Once “Language Input” is enabled, an Administrator or User can also change the input language on the phone using the Aastra Web UI. The “Input Language” option appears at the path Basic Settings->Preferences->Language Settings.
Page 345 Configuring Language Input for an XML Application A System Administrator can enable input languages in XML applications using the <AastraIPPhoneInputScreen> object and the “inputLanguage” attribute. The “inputLanguage” attribute can have a value of any of the following: • English • French •...
Page 346 IP Phone Administrator Guide Operational Features Note: If a non-supported value is used with the “inputLanguage” attribute in the XML script, the phone uses the input language that was configured using the Aastra Web UI or the IP Phone UI. If the parameters are not set in the Aastra Web UI or the Phone UI, the phone uses the default of "English".
Page 347: Locking Ip Phone Keys
Locking IP Phone Keys The IP phones allow you to lock or unlock programmable keys, softkeys, hard keys, cordless handset keys, and expansion keys (for expansion modules). When key locking is enabled, the phone uses the server settings and ignores any previous local configuration.
Page 348: Locking/Unlocking The Save And Delete Keys (6753I)
IP Phone Administrator Guide Operational Features Note: The 9143i and 6753i IP phones prevent users from setting a speed dial key via the Phone UI on a key that has been locked. Locking the IP Phone Keys Use the following procedures to lock the softkeys and programmable keys on the IP phone.
Page 349 If a System Administrator unlocks the SAVE and DELETE keys, these keys can be configured with the same functions that are available for the other programmable keys. Only the System Administrator can unlock these keys. The Save key allows you to save entries to the Directory and perform a Save-To from the Callers List.
Page 350 IP Phone Administrator Guide Operational Features IMPORTANT: If you change the functions of the Save and Delete keys, and then an Administrator locks Keys 1 and 2, the functions are automatically set back to the default settings of "Save" and "Delete". Note: The Save and Delete functions are limited to Key 1 and Key 2 on the 6753i IP phone only.
Page 351: Local Dial Plan
Local Dial Plan A dial plan describes the number and pattern of digits that a user dials to reach a particular telephone number. Access codes, area codes, specialized codes, and combinations of the number of digits dialed are all part of a dial plan. For instance, the North American Public Switched Telephone Network (PSTN) uses a 10-digit dial plan that includes a 3-digit area code and a 7-digit telephone number.
Page 352 IP Phone Administrator Guide Operational Features The dial plan in the above example can accept any 4-digit dial strings that begin with a '0' or '1', any 5-digit dial strings that begin with a '2' up to '8', any 12-digit dial strings that begin with '91', any non-empty digit string that ends with a '.' or any 2-digit code that begins with a '*'.
Page 353: Digit Timeout
where “9” is the prepended digit, and you dial the following number: 15551212 the IP phone automatically adds the “9” digit to the beginning of the dialed number before the number is forwarded as 915551212. Note: You can configure a local dial plan via the configuration files or the Aastra Web UI.
Page 354 IP Phone Administrator Guide Operational Features Secondary Dial Tone The IP phones now support a feature that allows the user to dial a predefined dial string, obtain a dial tone, and continue dialing. A User or Administrator can configure this using the existing Dial Plan feature on the phone. You can enter a new character string in the dial plan that allows you to configure the secondary dial tone.
Page 355 Configuring the SIP Local Dial Plan, Dial Plan Terminator, and Digit Timeout Use the following procedures to configure the SIP Local Dial Plan using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, Plan Settings”...
Page 356 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences. In the "Local Dial Plan" field, enter a valid local dial plan (up to 512 alphanumeric characters) for the IP phone. Default is X+#|XX+*. Enter prepended digits or a “;”to present a secondary dial tone if required.
Page 357: Park Calls/Pick Up Parked Calls
Using a programmable configuration Note: The IP phones accept both methods of configuration. However, to avoid redundancy, Aastra Telecom recommends you configure either a static configuration or a programmable configuration. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ PBX servers.
Page 358 IP Phone Administrator Guide Operational Features In the Aastra Web UI, you use the following fields at Basic Settings-> Preferences to configure park/pickup statically: • Park Call • Pickup Call How It displays on the Phone On the IP phone UI, the static configuration method displays the following: •...
Page 359 Configuring Park /Pickup using Static Configuration (9480i, 9480i CT, 6755i, 6757i, 6757i CT only) Use the following procedures to configure the Park/Pickup call feature using the static configuration method. Note: Aastra recommends you configure either the static or the programmable configuration, but not both. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Park and Pickup Global Settings (9480i, 9480i CT, 6757i/6757i CT only)”...
Page 360 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Enter a server value in the Park Call field to which incoming live calls will be parked. Note: For values to enter in this field, see the table page 5-60.
Page 361: Suppressing Dtmf Playback
Suppressing DTMF Playback A feature on the IP phones allows users and administrators to enable or disable the suppression of DTMF playback when a number is dialed from the softkeys and programmable keys. When suppression of DTMF playback is disabled, and you press a softkey or programmable key, the IP phone dials the stored number and displays each digit as dialed in the LCD window.
Page 362 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Enable the "Suppress DTMF Playback" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. Click to save your settings. You must restart your IP phone for the changes to take affect. Click on Operation->Reset.
Page 363: Display Dtmf Digits
Display DTMF Digits A feature on the IP phones allows users and administrators to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey or programmable key. DTMF is the signal sent from the phone to the network that you generate when you press the phone’s touch keys.
Page 364 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Enable the "Display DTMF Digits" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. Click to save your settings. You must restart your IP phone for the changes to take affect. Click on Operation->Reset.
Page 365: Call Waiting/Call Waiting Tone
Call Waiting/Call Waiting Tone A call waiting feature notifies the user currently on the phone, of a new incoming call. You can disable this call waiting feature, so that the new incoming call is automatically rejected by the phone with a busy message. A User or Administrator can configure this feature.
Page 366 IP Phone Administrator Guide Operational Features Call Waiting Tone You can also enable or disable the playing of a short “Call Waiting Tone" when there is an incoming call on your phone. This feature is enabled by default. If you have Call Waiting enabled, and a call comes into the line for which you are on an active call, a tone is audible to notify you of that incoming call.
Page 367 Aastra Web UI Click on Basic Settings-> Preferences->General. The "Call Waiting" field is enabled by default. To disable this field, uncheck the box. This feature allows you to enable or disable the call waiting feature on the IP phone. The "Play Call Waiting Tone" field is enabled by default. To disable this field, uncheck the box. This feature allows you to enable or disable the call waiting tone on the IP phone.
Page 368: Stuttered Dial Tone
IP Phone Administrator Guide Operational Features Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the configuration files and the Aastra Web Configuring Stuttered Dial Tone Use the following procedures to configure stuttered dial tone on the IP phones.
Page 369 Aastra Web UI Click on Basic Settings->Preferences->General. The "Stuttered Dial Tone" field is enabled by default. To disable this field, uncheck the box. Click 41-001160-03, Rev 00, Releaes 2.4 to save your changes. Configuring Operational Features Operational Features 5-71...
Page 370: Xml Beep Support
IP Phone Administrator Guide Operational Features XML Beep Support The IP phones have a feature that allows you to enable or disable a beep on the phone with it receives a status message from an XML application. This beep can be turned ON or OFF using the Aastra Web UI, the configuration files, or in an XML script.
Page 371 Aastra Web UI Click on Basic Settings->Preferences->General. The “XML Beep Support” field is enabled by default. To disable this field, uncheck the box. Click 41-001160-03, Rev 00, Releaes 2.4 to save your changes. Configuring Operational Features Operational Features 5-73...
Page 372: Status Scroll Delay
IP Phone Administrator Guide Operational Features Status Scroll Delay The IP phones have a feature that allows you to specify the time delay, in seconds, between the scrolling of each status message (including XML status messages) on the phone. The default time is 5 seconds for each message to display before scrolling to the next message.
Page 373 Aastra Web UI Click on Basic Settings->Preferences->General. In the “Status Scroll Delay (seconds)” field, enter a value, in seconds, that each XML status message displays on the phone. Default is 5 seconds. Valid values are 1 to 25. Click 41-001160-03, Rev 00, Releaes 2.4 to save your changes.
Page 374: Incoming Call Interrupts Dialing
IP Phone Administrator Guide Operational Features Incoming Call Interrupts Dialing You can configure whether or not an incoming call interrupts an outgoing call that is dialing. The “Incoming Call Interrupts Dialing” (Web UI) parameter or “incoming call cancels dialing” (in config file) parameter controls this feature. How it Works When you enable this parameter (1 = enable), an incoming call interrupts the outgoing call during dialing and allows the phone to ring for the user to answer the...
Page 375 Transfer/Conference Call Behavior If you are dialing the phone to transfer or conference a call, and your phone receives an incoming call, your dialing is never interrupted (regardless of whether the “Incoming Call Interrupts Dialing” is enabled or disabled). For Transfer and Conference, the incoming calls always go to an available line (other than the one you are using for dialing) and the incoming call’s line LED blinks.
Page 376 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Incoming Call Interrupts Dialing is disabled by default. If required, enable the "Incoming Call Interrupts Dialing" field by checking the check box. Click 5-78 to save your changes. 41-001160-03, Rev 00, Releaes 2.4...
Page 377: Switch Focus To Ringing Line
Switch Focus to Ringing Line An Administrator or User can control the behavior of the phone when it receives an incoming call when it is already in a connected call. By default, the phone switches focus to the ringing line to enable the user to see who is calling them. You can turn off this functionality so that the phone now stays focused on the connected call.
Page 378 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. “Switch Focus to Ringing Line” Parameter The “Switch Focus to Ringing Line” field is enabled by default. To disable this field, uncheck the box. Click 5-80 to save your changes. 41-001160-03, Rev 00, Releaes 2.4...
Page 379: Preferred Line And Preferred Line Timeout
Preferred Line and Preferred Line Timeout An Administrator or User can define a preferred line as well as a preferred timeout. If a preferred line is selected, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook, you pickup on the preferred line.
Page 380 IP Phone Administrator Guide Operational Features Phone Feature caller id factory default Notes: If you specify a value of “0” for the preferred line parameter, it disables the preferred line focus feature. If you specify a value of “0” for the preferred line timeout parameter, the phone returns the line to the preferred line immediately.
Page 381 Use the following parameters to configure preferred line focus using the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->General. Preferred Line Preferred Line Timeout In the “Preferred Line” field, select a preferred line to switch focus to after incoming or outgoing calls end on the phone.
Page 382 IP Phone Administrator Guide Operational Features Aastra Web UI In the “Preferred Line Timeout” field, enter the amount of time, in seconds, that the phone switches back to the preferred line after a call (incoming or outgoing) ends on the phone, or after a duration of inactivity on an active line.
Page 383: Goodbye Key Cancels Incoming Call
Goodbye Key Cancels Incoming Call You can configure the Goodbye key to drop active calls or ignore incoming calls using the “goodbye cancels incoming call” parameter. This parameter controls the behavior of the goodbye key when the phone is on an active call and a second call is presented to the phone.
Page 384 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Incoming Call Interrupts Dialing is disabled by default. If required, enable the "Incoming Call Interrupts Dialing" field by checking the check box. Click 5-86 to save your changes. 41-001160-03, Rev 00, Releaes 2.4...
Page 385: Upnp Mapping Lines (For Remote Phones)
UPnP Mapping Lines (for remote phones) Universal Plug and Play (UPnP) is a standard that uses Internet protocols to enable devices to be plugged into a network and automatically know about each other. With UPnP, when a user plugs a device into the network, the device configures itself, acquires a TCP IP address, and uses a discovery protocol based on the Internet's HTTP or HTTPS URL to announce its presence on the network to other devices.
Page 386 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. The "UPnP Mapping Lines" field is set to 0 by default. If required, change the setting to a specific line by selecting a line from the list. Valid values are 0 through 10. The line you select is the line that your remote phone uses to perform Universal Plug and Play on the network you are connecting to.
Page 387: Message Waiting Indicator Line
Message Waiting Indicator Line A User or Administrator can configure the Message Waiting Indicator (MWI) to illuminate for a specific line or for all lines. For example, if you configure the MWI LED on line 3 only, the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9).
Page 388 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings-> Preferences->General. In the “Message Waiting Indicator Line” field, select a single line from 1 to 9, or select “All” for all lines. If you select a single line, the MWI illuminates when a voice mail message is pending on that line.
Page 389: Dnd Key Mode
DND Key Mode The IP phones have a feature you can enable called "Do not Disturb (DND). An Administrator or User can set “do not disturb” based on the accounts on the phone (all accounts or a specific account). You can set specific modes for the way you want the phone to handle DND.
Page 390 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. In the “DND Key Mode” field, select a “do not disturb” (DND) mode to use on the phone. Valid values are: Account, Phone, Custom. Default is Phone. •...
Page 391: Call Forward Mode
Aastra Web UI Configure a DND key on the phone using the procedures in the section, page 5-211. Click The change takes effect immediately without a reboot. Reference For more information, see the section, Call Forward Mode Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination.
Page 392 IP Phone Administrator Guide Operational Features • Custom mode - The Custom mode allows you to configure CFWD for a specific account or all accounts. You can configure a specific mode (All, Busy, and/or No Answer) for each account independently or all accounts. On the 9143i, 6751i, and 6753i phones, you can set all accounts to ALL On or ALL Off.
Page 393 Aastra Web UI Click on Basic Settings->Preferences->General. Note: If there is no CFWD key configured on the phone or it is removed, you can still configure Call Forwarding via the IP Phone UI at the path Options->Call Forward. 41-001160-03, Rev 00, Releaes 2.4 Configuring Operational Features Operational Features Call Forward...
Page 394 IP Phone Administrator Guide Operational Features Aastra Web UI In the “Call Forward Key Mode” field, select a call forward mode to use on the phone. Valid values are: Account, Phone, Custom. Default is Account. • account The account mode allows you to configure CFWD on a per account basis. Pressing a configured CFWD key applies to the account in focus.
Page 395: Location Identification Number (Elin)
Link Layer Discovery Protocol for Media Endpoint Devices ( and Emergency Location Identification Number (ELIN) The IP Phones support Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED). LLDP-MED is designed to allow for things such as: • Auto-discovery of LAN policies (such as VLAN, Layer 2 Priority and Diffserv settings) leading to "plug and play"...
Page 396 IP Phone Administrator Guide Operational Features The following table identifies the configuration parameters for LLDP and ELIN and which method you can use to configure each parameter. This table also indicates whether the parameters can be configured by an Administrator, a User, or both.
Page 397 Aastra IP Phone UI Step Action Press Options, and then select Administrator Menu. On the 6751i: Press Services, and then select Options->Administrator Menu. Select Network Settings. Select Ethernet & VLAN. Select LLDP Support. Press CHANGE to toggle the LLDP setting to Enabled or Disabled. This field enables or disables Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED) on the IP Phone.
Page 398 IP Phone Administrator Guide Operational Features Use the following procedure to configure LLDP-MED using the Aastra Web UI: Aastra Web UI Click on Advanced Settings->Network->Advanced Network Settings. LLDP LLDP Packet Interval The “LLDP” field is enabled by default. To disable LLDP, click the check mark in the box to clear the check mark.
Page 399 Aastra Web UI Select Basic Settings->Preferences->General. Use LLDP ELIN The “Use LLDP ELIN” field is enabled by default. To disable LLDP ELIN, click the check mark in the box to clear the check mark. This field enables or disables the use of an Emergency Location Identification Number (ELIN) received from LLDP as a caller ID for emergency numbers.
Page 400: Incoming/Outgoing Intercom With Auto-Answer And Barge In
IP Phone Administrator Guide Operational Features Incoming/Outgoing Intercom with Auto-Answer and Barge In The Intercom feature allows you to press the configured Intercom button on the IP phone and then enter the number you want to call to initiate an intercom call. Intercom calls can be controlled either locally (phone-side) or by the SIP server (server-side).
Page 401 Configuring Operational Features Operational Features Incoming Intercom Calls You can configure how the phone handles incoming intercom calls. You can receive incoming intercom calls whether or not there are active calls on the phone. The way the phone handles the call depends on the incoming intercom call configuration.
Page 402 IP Phone Administrator Guide Operational Features Allow Barge In You can configure whether or not the IP phone allows an incoming intercom call to interrupt an active call. The “sip intercom allow barge in” parameter controls this feature. When you enable the sip intercom allow barge in parameter (1 = enable in the configuration files), which is the default value, an incoming intercom call takes precedence over any active call, by placing the active call on hold and automatically answering the intercom call.
Page 403 Use the following procedures to configure Intercom calls on the IP phone. Configuration Files For specific parameters you can set in the configuration files for outgoing Intercom, see Appendix A, the section, “Outgoing Intercom Settings” For specific parameters you can set in the configuration files for incoming Intercom, see Appendix A, the section, “Incoming Intercom Settings”...
Page 404 IP Phone Administrator Guide Operational Features Aastra Web UI If Phone-Side or Server-Side is selected, select a line from the Line list box for which you want the IP phone to use as its configuration on the Intercom call. Note: The IP phone uses the configuration from the line you select from this list box. The call itself is made using the first available line at the time of the call.
Page 405: Group Paging Rtp Settings
Aastra Web UI The "Allow Barge In" field is enabled by default. If an active line on the phone receives an incoming intercom call, the active call is put on hold and the phone automatically answers the incoming intercom call. To disable this field, uncheck the box. Click Group Paging RTP Settings An Administrator or User can configure a specific key (softkey, programmable...
Page 406 IP Phone Administrator Guide Operational Features How it works After pressing a configured “Paging” key on the phone, the Phone sends RTP to a preconfigured multicast address(es) (IP port). Any phone in the local network then listens for RTP on the preconfigured multicast address(es) (IP port). For both sending and receiving of the multicast RTP there is no sip signaling involved.
Page 407 Configuring Group Paging RTP Settings Use the following procedure to configure Group Paging RTP Settings using the configuration files. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, RTP Settings” page A-179. Use the following procedure to configure RTP streaming for Paging applications using the Aastra Web UI Aastra Web UI...
Page 408 IP Phone Administrator Guide Operational Features Aastra Web UI In the “Paging Listen Addresses” text box, enter the multicast IP address(es) and port number on which the phone listens for incoming multicast RTP packets. Note: Enter the IP address in dotted decimal format (for example, 224.0.0.2:10000,239.0.1.20:15000) If this field is blank, Paging listening capability is disabled on the phone.
Page 409 Aastra Web UI In the “Value” field, enter a multicast IP address(es) and a port number for the Paging key. When you press this key, the phone initiates an outgoing multicast RTP session to the specified address(es) using the specified port. (For example, 224.0.0.2:10000). Note: When you select Paging for the “Type”...
Page 410 IP Phone Administrator Guide Operational Features Using the Configured Paging Key on the IP Phone The following procedure describes the use of the Paging key. The procedures assumes you have already configured the Paging key using the configuration files or the Aastra Web UI. Notes: Recipient of a Paging call can set a global “Do Not Disturb”...
Page 411: Key Mapping
Key Mapping There are hard keys on your phone, such as Hold, Redial, Xfer, and Conf that are configured by default for specific call-handling features. (See the product-specific User Guide for more information about these key functions. Notes: On the 9480i, 9480i CT, 6755i, 6757i, and 6757i CT the Xfer and Conf keys are hard-coded by default on keys 5 and 6 to the left of the LCD display and cannot be reassigned.
Page 412 IP Phone Administrator Guide Operational Features Use the following procedure to enable/disable the Redial, Xfer, and Conf keys. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, Settings” page A-189. Mapping Redial and Conf Keys as Speeddials You can map the Redial and Conference keys on the IP phone to use as speeddial keys.
Page 413 Aastra Web UI Click on Basic Settings->Preferences. In the Key Mapping section, enter a number in the "Map Redial Key To" field, that the IP phone will use to speeddial when the Redial key is pressed. Enter a number in the "Map Conf Key To" field, that the IP phone will use to speeddial when the Conf Key is pressed.
Page 414 IP Phone Administrator Guide Operational Features Using Redial Key for “Last Number Redial” The IP phones quickly redial the last number that was dialed out from the phone. You can: • Press the REDIAL key twice to redial the last number dialed. •...
Page 415: Ring Tones And Tone Sets
Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phones. Ring Tones There are several distinct ring tones a user or administrator can select from to set on the IP phones. You can enable/disable these ring tones on a global basis or on a per-line basis.
Page 416 IP Phone Administrator Guide Operational Features Configuration Method Aastra Web UI Global: Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Per-Line: Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent 5-118 Valid Values Global: Tone 1 Per-Line: Global...
Page 417 Ring Tone Sets In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phones. Ring tone sets consist of tones customized for a specific country. The ring tone sets you can configure on the IP phones are: •...
Page 418: Configuring Ring Tones And Tone Sets
IP Phone Administrator Guide Operational Features Configuring Ring Tones and Tone Sets Use the following procedures to configure ring tones and tone sets on the IP phones. Configuration Files For specific parameters you can set in the configuration files for ring tones, see Appendix A, the section, “Ring Tone and Tone Set Global Settings”...
Page 419 Aastra Web UI Click on Basic Settings->Preferences. For global configuration: In the "Ring Tones" section, select a country from the "Tone Set" field. Valid values are Australia, Europe, France, Germany, Italy, Mexico, UK, and US. Default is US. Select a value from the "Global Ring Tone" field Note: See the “Ring Tone Settings Table”...
Page 420: Priority Alerting
IP Phone Administrator Guide Operational Features Priority Alerting Priority alerting on the IP phones is a feature that allows incoming calls to trigger pre-defined ringing or call waiting alert tones. You can enable or disable priority alerting on the IP phone for the Asterisk, Broadworks, and Sylantro servers using the configuration files and the Aastra Web UI.
Page 421 Sylantro Servers The ring tone keywords that can display in the "Alert-Info" header for a Sylantro server are: When the ring tone keywords appear in an "Alert-Info" header from a Sylantro server, the keyword is mapped to the ring tone pattern based on the configuration you set in the Aastra Web UI or the configuration files.
Page 422 IP Phone Administrator Guide Operational Features If you enable priority alerting when using a Sylantro server, you can specify the Bellcore tone to be used for the following configurable criteria: Ring Tone Pattern (Sylantro Servers) alert-acd (auto call distribution) alert-community-1 alert-community-2 alert-community-3 alert-community-4...
Page 423 Configuring Operational Features Operational Features Note: If the "Do Not Disturb" (DND) or the "Call Forward" (CFWD) feature is enabled on the server-side, and the user is still waiting for a call, the "Bellcore-dr5" is a ring splash tone that reminds the user that these are enabled.
Page 424 IP Phone Administrator Guide Operational Features Configuring Priority Alerting and Ring Tone Cadences using the Configuration Files Use the following procedures to configure priority alerting and ring tone cadences on the IP phones. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the sections, •...
Page 425 Configuring Priority Alerting using the Aastra Web UI. Use the following procedure to configure Priority Alerting using the Aastra Web Aastra Web UI Click on Basic Settings->Preferences. In the "Priority Alerting Settings" section, enable the "Enable Priority Alerting" field by checking the check box.
Page 426 IP Phone Administrator Guide Operational Features Call Waiting Tones Call Waiting is a feature that tells you if a new caller is trying to contact you when you are already on the phone. A discreet tone alerts you to the new caller, so you can answer your second incoming call by putting your first caller on hold.
Page 427: Directed Call Pickup (Blf Or Xml Call Interception)
Directed Call Pickup (BLF or XML Call Interception) Directed call pickup is a feature on the phones that allows a user to intercept a call on a ringing phone which is part of the same interception group. You can use the Directed call pickup feature on the phone in two ways: •...
Page 428 IP Phone Administrator Guide Operational Features BLF and XML softkeys/programmable keys monitor the states of an extension. The extension states can be one of three states: "busy", "ringing" and "idle". If the monitored extension is in the "ringing" state with an incoming call, and "Directed call pickup"...
Page 429 Notes: 1. The default method for the phone to use is Directed Call Pickup over BLF if the server provides applicable information. If the Directed Call Pickup over BLF information is missing in the messages to the server, the Directed Call Pickup by Prefix method is used if a value for the prefix code exists in the configuration.
Page 430 IP Phone Administrator Guide Operational Features Enabling/Disabling Directed Call Pickup Use the following procedure to enable or disable the Directed Call Pickup feature on the IP phone. Configuration Files To enable/disable Directed Call Pickup on the IP phone using the configuration files, see Appendix A, the section, “Directed Call Pickup (BLF or XML Call Interception) Settings”...
Page 431 Aastra Web UI Enable the "Play a Ring Splash" field by checking the check box. (Disable this field by unchecking the box). Default is disabled.) The IP phone plays a short "ring splash" when there is an incoming call on the BLF monitored extension.
Page 432 IP Phone Administrator Guide Operational Features Use the following procedure to configure BLF or BLF/List for Directed Call Pickup in the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Directed Call Pickup Settings. Enable the "Directed Call Pickup" field by checking the check box. (optional) Enter a prefix in the "Directed Call Pickup Prefix"...
Page 433 Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Note: Depending on your phone-model, the key configuration screen displays. The 6757i Key Screen is shown as an example. Select a softkey or programmable key to configure. In the "Type"...
Page 434 IP Phone Administrator Guide Operational Features Aastra Web UI For the 9480i, 9480i CT, 6755i, 6757i, and 6757i CT softkeys: In the "Label" field, enter the name of the person who’s extension you are monitoring (if “Type” is BLF). Note: If BLF\List type is selected, no label value is required. The BroadWorks BLF List name is configured in the "BLF List URI"...
Page 435 Configuring XML for Directed Call Pickup Use the following procedure to configure XML for Directed Call Pickup in the configuration files. Notes: Before implementing this procedure, you must create an XML application that the phone uses when the XML softkey or programmable key is pressed.
Page 436 IP Phone Administrator Guide Operational Features Use the following procedure to configure XML for Directed Call Pickup in the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Directed Call Pickup Settings. Enable the "Directed Call Pickup" field by checking the check box. (optional) Enter a prefix in the "Directed Call Pickup Prefix"...
Page 437 Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Note: Depending on your phone-model, the key configuration screen displays. The 6757i Key Screen is shown as an example. Select a softkey or programmable key to configure. In the "Type"...
Page 438 IP Phone Administrator Guide Operational Features Aastra Web UI In the "Value" field, enter the URI that the phone uses to display the XML application to the LCD. For example, http://65.205.71.13/xml/startup/key.php?user=$$SIPREMOTENUMBER$$. Note: For more information about creating an XML script to use with Directed Call Pickup, see Appendix F, the section, “Text Menu Object (Menu Screens)”...
Page 439: Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys
Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys You can configure the softkeys, programmable keys (9143i and 6753i have programmable keys only), feature keys, and expansion module keys to perform specific functions on the IP phones. Note: When entering definitions for softkeys in the configuration files, the “#”...
Page 440 IP Phone Administrator Guide Operational Features State-Based Softkeys (9480i, 9480i CT, 6755i, 6757i, 6757i CT only) Users and administrators can configure a specific state to display when a softkey is being used. Available states you can configure for each softkey include: •...
Page 441 Softkey Type Last Call Return Call Forward BLF/Xfer Speeddial/Xfer Directory Callers List Intercom Services Phone Lock Paging Empty You can enable or disable the softkey states using the configuration files or the Aastra Web UI. In the Aastra Web UI, you disable a state by unchecking the box for that operational state.
Page 442 IP Phone Administrator Guide Operational Features softkey12 type: speeddial softkey12 label: voicemail softkey12 value *89 softkey12 states: outgoing Note: The IP phone idle screen condenses the softkeys. So in the previous example, softkey 12 will appear in position 1 if no other softkeys are set.
Page 443: Configuration Example
Configuration Example The following example illustrates the use of the "softkeyN states" parameter, and the "softkeyN type" parameter with a value of empty. For clarity purposes, only the "softkeyN type" and "softkeyNstates" parameters are shown. softkey1 type: line softkey1 states: idle connected softkey3 type: dnd softkey3 states: idle softkey4 type: line...
Page 444 IP Phone Administrator Guide Operational Features Programmable Keys (9143i, 6753i, 6755i) The following table provides the number of softkeys and programmable keys you can configure, and the number of lines available for each type of phone. IP Phone Model Softkeys 9143i 6753i 6755i...
Page 445 Key Functions Table Softkey/ Configuration Programmable File Parameter Key Function None none Line line Speeddial speeddial Busy Lamp Field (BLF) 41-001160-03, Rev 00, Releaes 2.4 Configuring Operational Features Aastra Web UI Parameter None Indicates not setting for the key. Line Indicates the key is configured for line use.
Page 446 IP Phone Administrator Guide Operational Features Softkey/ Configuration Programmable File Parameter Key Function Busy Lamp Field list List Auto Call Distribution (ACD) Directed Call Pickup (DCP)/ Group Call Pickup (GCP) Do Not Disturb (DND) 5-148 Aastra Web UI Parameter BLF/List Indicates the key is configured for BLF list use.
Page 447 Softkey/ Configuration Programmable File Parameter Key Function Extensible Markup Language) (XML) WebApps webapps (Not applicable to the CT handsets) Flash flash 41-001160-03, Rev 00, Releaes 2.4 Configuring Operational Features Aastra Web UI Parameter Indicates the key is configured to accept an XML application for accessing customized XML services.
Page 448 IP Phone Administrator Guide Operational Features Softkey/ Configuration Programmable File Parameter Key Function Sprecode sprecode Park park Pickup pickup Last Call Return (LCR) Call Forward call forward BLF/Xfer blf/xfer 5-150 Aastra Web UI Parameter Sprecode Indicates the key is set to automatically activate specific services offered by the server.
Page 449 Softkey/ Configuration Programmable File Parameter Key Function Speeddial/Xfer speeddial/xfer Speeddial/Conf speeddial/conf Callers List callers Directory directory Icom icom 41-001160-03, Rev 00, Releaes 2.4 Configuring Operational Features Aastra Web UI Parameter Speeddial/Xfer Indicates the key is set to be used as a speeddial key AND as a Transfer key.
Page 450 IP Phone Administrator Guide Operational Features Softkey/ Configuration Programmable File Parameter Key Function Conference conf (Applicable to the 6753i only) Transfer xfer (Applicable to the 6753i only) Services services Phone Lock phone lock (Not applicable to the cordless handsets on CT models) 5-152 Aastra Web UI...
Page 451 Softkey/ Configuration Programmable File Parameter Key Function Paging paging Empty empty (Not applicable to programmable keys or expansion module keys) Reference For more information about key functions for your model phone, see your Model-specific User’s Guide. 41-001160-03, Rev 00, Releaes 2.4 Configuring Operational Features Aastra Web UI Parameter...
Page 452 IP Phone Administrator Guide Operational Features Configuring Softkeys and Programmable Keys Use the following procedures to configure the softkeys and programmable keys on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the sections, “Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters”...
Page 453 Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Depending on your phone-model, the key configuration screen displays. The 6757i Key Screen is shown as an example. Select a key to configure. For Softkeys and Expansion Module Keys: In the "Type"...
Page 454 IP Phone Administrator Guide Operational Features Aastra Web UI If applicable, in the "Value" field, enter a value to associate with the softkey. For example, for a speeddial value, you can enter a number you want to use for the speeddial key, or 12345+ as a speeddial prefix.
Page 455 6757i Cordless (CT) Feature Keys In addition to the softkeys on the 6757i CT, this phone also has handset keys you can configure with specific features. You can use the Aastra Web UI to configure the handset keys. Note: You configure the handset keys using the Aastra Web UI (Operation->Handset Keys) or by pressing the "F"...
Page 456 IP Phone Administrator Guide Operational Features Feature Key Programming Guidelines The following are guidelines to use when programming the feature keys on the handset: • All handsets paired with the same Base Station have the same programmed functions since the web interface applies the functions to all the handsets paired with that base.
Page 457 Handset Feature Key Functions You can configure the features keys on the 6757i CT handset to perform specific functions using the configuration files or the Aastra Web UI.The following table identifies the available functions for the feature keys on the 6757i CT handset. The following Handset Key Functions Table lists the available functions for the keys on the 6757i CT IP Phone.
Page 458 IP Phone Administrator Guide Operational Features Feature Key Configuration Function File Parameter Transfer xfer Park park Pickup pickup Conference conf 5-160 Aastra Web UI Parameter Xfer Indicates the key is configured as a transfer key for transferring calls. For more information about the Xfer key, see your Aastra IP Phone 6757i CT User’s Guide.
Page 459 Feature Key Configuration Function File Parameter Public public Flash flash Reference For more information about features key functions for your 6757i CT, see your Aastra IP Phone 6757i CT User’s Guide. 41-001160-03, Rev 00, Releaes 2.4 Configuring Operational Features Aastra Web UI Parameter Public Indicates the key is configured to toggle from...
Page 460 IP Phone Administrator Guide Operational Features Configuring Handset Feature Keys You can program up to 15 feature keys on the 6757i CT IP phone using the configuration files or the Aastra Web UI. Use the following procedure to program the feature keys on your 6757i CT Base Station and all paired handsets. Use the following procedures to configure the IP phone handset feature keys.
Page 461 Aastra Web UI Click on Operation->Handset Keys. Select the handset key you want to program. Select the function for that handset key from the "Key Function" field. Click to save the function you selected to the handset key. The key programming information is sent to the 6757i Base Station and to all the cordless handsets associated with that Base Station.
Page 462: Customizing The Key Type List In The Aastra Web Ui
IP Phone Administrator Guide Operational Features Customizing the Key Type List in the Aastra Web UI An Administrator can configure which key types display in the Aastra Web UI list for a Softkey, Programmable Key, Expansion Module Key, and/or Feature Key (CT Models).
Page 463 Example of a List of Configured Keys Types (None, Line, XML, Empty) In addition to being able to specify which key types display in the list, the Administrator can also determine in which order the key types display. You can use the following configuration file parameters to control which key types to display and specify in which order to display them in: •...
Page 464 IP Phone Administrator Guide Operational Features Notes: Any key types configured that do not apply to the phone are ignored. The SAVE and DELETE keys appear by default as Keys 1 and 2 on the 6753i and 9143i, unless specifically allowed by the Administrator to be configurable.
Page 465: Speeddial Prefixes
Configuring Operational Features Operational Features Speeddial Prefixes The normal function of the speeddial option allows you to configure a specific key on the phone to dial a number quickly by pressing the configured key. For example, if you had the following speeddial configuration in the configuration files: softkey1 type: speeddial softkey1 label: Office...
Page 466: Enabling/Disabling Ability To Add Or Edit A Speeddial Key
IP Phone Administrator Guide Operational Features Enabling/Disabling Ability to Add or Edit a Speeddial Key The IP Phones allow you to set a parameter, “speeddial edit” using the configuration files that allows you to enable or disable the ability to add a speeddial key or edit a speeddial key from the IP Phone UI.
Page 467: Busy Lamp Field (Blf)
Busy Lamp Field (BLF) The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF monitors the status (busy or idle) of extensions on the IP phone. Note: The BLF setting is applicable to the Asterisk server only. Example A Supervisor configures BLFs on his phone for monitoring the status of a worker’s phone use (busy or idle).
Page 468 IP Phone Administrator Guide Operational Features BLF\List Setting (For use with the BroadSoft Broadworks Rel 13 or higher platform only) The BLF\List feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal.
Page 469 Configuring Operational Features Operational Features On the 9143i, 6751i, and 6753i running Broadsoft firmware, the programmable key LEDs illuminate either flashing, solid, or turn off depending on the state of those extensions. 41-001160-03, Rev 00, Releaes 2.4 5-171...
Page 470 IP Phone Administrator Guide Operational Features Asterisk BLF Configuration You can enable the BLF feature on Asterisk to enable monitoring for specific extensions. BLF on Asterisk is possible through the “hint” extension parameter. Add the following in the Asterisk extensions.conf file for each target extension being monitored.
Page 471 Configuring BLFs Use the following procedures to configure BLF and BLF\List on the IP phone. Configuration Files To set BLF or BLF\List in the configuration files, see Appendix A, the sections, • “Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters” • “BLF List URI Settings” page A-230.
Page 472 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Depending on your phone-model, the key configuration screen displays. The 6757i Key Screen is shown as an example. Select a softkey, programmable, or expansion module key to configure.
Page 473 Aastra Web UI For the 9480i, 9480i CT, 6755i, 6757i, and 6757i CT softkeys: In the "Label" field, enter the name of the person who’s extension you are monitoring (if “Type” is BLF). Note: If BLF\List type is selected, no label value is required. The BroadWorks BLF List name is configured in the "BLF List URI"...
Page 474: Blf Subscription Period
IP Phone Administrator Guide Operational Features BLF Subscription Period On the IP phones, you can set the time period, in seconds, that the IP phone resubscribes the BLF subscription service after a software/firmware upgrade or after a reboot of the IP phone. In the configuration files, you enter the following parameter with a valid value to set the BLF subscription period: sip blf subscription period: <value in seconds>...
Page 475 Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "BLF Subscription Period" field. Click to save your changes. 41-001160-03, Rev 00, Releaes 2.4 Configuring Operational Features Operational Features 5-177...
Page 476: Blf/Xfer And Speeddial/Xfer Keys
IP Phone Administrator Guide Operational Features BLF/Xfer and Speeddial/Xfer Keys The IP Phones have a transfer (Xfer) enhancement feature you can use with the BLF and Speeddial keys - BLF/Xfer and Speeddial/Xfer. The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines.
Page 477 BLF/Xfer Key Requirements and Functionality • BLF/Xfer and BLF A BLF/Xfer key can be configured for subscribing to an extension and monitor the status of the extension, similar to the BLF key functionality. Changes of the state of the monitored extension are indicated by a LED / Icon. •...
Page 478 IP Phone Administrator Guide Operational Features Speeddial/Xfer Key Requirements and Functionality The Speeddial/Xfer key has the following capabilities: • Speeddial/Xfer and Speeddial When the phone is in the “Idle” state, pressing the Speeddial/Xfer key causes the phone to go offhook and dial the predefined extension. •...
Page 479 Configuring the BLF/Xfer Key and the Speeddial/Xfer Key Using the Configuration Files You use the following parameters in the configuration files to configure the BLF/Xfer key and/or Speeddial/Xfer key on the IP Phone. Softkey Parameters softkeyN type softkeyN label softkeyN value softkeyN line softkeyN states Top Softkey Parameters...
Page 480 IP Phone Administrator Guide Operational Features Configuring the BLF/Xfer Key and the Speeddial/Xfer Key Using the Aastra Web UI You configure the BLF/Xfer key and/or the Speeddial/Xfer Key on the IP phone similar to configuring a BLF key or speeddial key using the Aastra Web UI. Use the following procedure to configure BLF/Xfer and/or Speeddial/Xfer.
Page 481 Aastra Web UI Top Keys Tab (6757i example) Choose a key that you want to assign the BLF/Xfer key or a Speeddial/Xfer key to, and select BLF/ Xfer or Speeddial/Xfer from the “Type” field. In the “Label” field, enter a key label to assign to the BLF/Xfer key (for example, “BX35”). In the “Value”...
Page 482: Speeddial/Conference Key (Not Applicable To The 6751I)
IP Phone Administrator Guide Operational Features Speeddial/Conference Key (not applicable to the 6751i) The IP Phones allow you to configure a softkey/programmable key/expansion module key to be used as a speeddial conference key (Speeddial/Conf key) while remaining in the current call. This key allows a user on a call, to conference another party at a pre-defined number while remaining in the conference.
Page 483 Configuring the Speeddial/Conf Key Using the Configuration Files To configure the Speeddial/Conf key using the configuration files, you enter “speeddialconf” for the key type. The following parameters are examples you can use to configure the Speeddial/Conf key: softkey1 type: speeddialconf softkey1 label: Sales softkey1 value: 5645 softkey1 line: 3...
Page 484 IP Phone Administrator Guide Operational Features Configuring the Speeddial/Conf Key Using the Aastra Web UI Use the following procedure to configure the Speeddial/Conf Key using the Aastra Web UI. Aastra Web UI Click on Operation->Sottkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module Keys.
Page 485 Aastra Web UI For phones with softkeys: In the States field, select the state(s) (idle, connected, incoming, outgoing, busy) for which you want to use on the key. Note: States are not applicable to programmable keys (6753i, 9143i). Click 41-001160-03, Rev 00, Releaes 2.4 to save your changes.
Page 486: Automatic Call Distribution (Acd) (For Sylantro Servers)
IP Phone Administrator Guide Operational Features Automatic Call Distribution (ACD) (for Sylantro Servers) The IP phones support an Automatic Call Distribution (ACD) feature for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents). To use the ACD feature on an IP phone, the administrator must first configure an an ACD softkey or programmable key.
Page 487: Acd Auto-Available Timer
ACD Auto-Available Timer Whenever the IP phone user answers a call, or misses a call, the server automatically changes the phone’s status to unavailable. The administrator can control how long the IP phone remains in the unavailable state by configuring an auto-available timer.
Page 488 IP Phone Administrator Guide Operational Features Configuring the ACD Auto-Available Timer. Configuration Files To configure the ACD Auto-Available Timer using the configuration files, see Appendix A, the section, Auto-Available Timer Settings” 5-190 page A-186. “ACD 41-001160-03, Rev 00, Releaes 2.4...
Page 489 Configuring an ACD Key Using the Aastra Web UI Use the following procedure to configure an ACD softkey, programmable key, or expansion module key using the Aastra Web UI. This procedure uses the 6755i IP phone as an example. Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>.
Page 490 IP Phone Administrator Guide Operational Features Aastra Web UI In the “Line” field, select the line which the IP phone uses to subscribe to the queue. For example: Line 1 Click Configuring the ACD Auto-Available Timer Using the Aastra Web UI Use the following procedure to configure an ACD auto-available timer using the Aastra Web UI.
Page 491 Using the ACD Feature on your IP Phone The ACD feature allows you to login to a phone queue in order to receive distributed calls on your IP phone. To login to a phone queue, your system administrator must preconfigure an ACD softkey or programmable key on your Aastra IP phone.
Page 492 IP Phone Administrator Guide Operational Features This icon changes when you log on to the phone queue and are available to take calls. The icon changes again when you are busy with an active call. The table below describes the meaning of the LED, and each icon, as they may appear on your IP phone: Phone Model 9143i...
Page 493 Logging In to a Phone Queue (9480i, 9480i CT, 6755i, 6757i, 6757i CT) Use the following procedure to log into a phone queue from your Aastra IP phone. Aastra IP Phone UI Step Action Press the ACD softkey on your IP phone. Note: Check with your administrator to verify the label assigned to the ACD softkey on your IP phone.
Page 494 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press the Log In softkey. You are logged into the phone queue. Once you log in, examine the IP Phone UI, and note the following information: • If your IP phone status is set to “available” then the server will begin to distribute phone calls from this queue to your IP phone.
Page 495 Logging In To a Phone Queue (6753i and 9143i) Use the following procedure to log into a phone queue from your Aastra IP phone. Aastra IP Phone UI Step Action Press the ACD programmable key on your IP phone. To login to the phone queue, use your IP phone keypad to enter the following information: User ID: The phone number you use to access the queue.
Page 496: Acd Subscription Period
IP Phone Administrator Guide Operational Features ACD Subscription Period On the IP phones, you can set the time period, in seconds, that the IP phone resubscribes the ACD subscription service after a software/firmware upgrade or after a reboot of the IP phone. In the configuration files, you enter the following parameter with a valid value to set the ACD subscription period: sip acd subscription period: <value in seconds>...
Page 497 Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "ACD Subscription Period" field. Click to save your changes. 41-001160-03, Rev 00, Releaes 2.4 Configuring Operational Features Operational Features 5-199...
Page 498: Bla Subscription Period
IP Phone Administrator Guide Operational Features BLA Subscription Period The IP Phones include a SIP BLA subscription period parameter that allows an Administrator to set the amount of time, in seconds, of the BLA subscription period. If this parameter is set to zero (0), the phone uses the value specified for the BLA expiration in the subscribe message received from the server.
Page 499 Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. In the “BLA Subscription Period” field, enter a value, in seconds, that the phone waits to receive a BLA subscribe message from the server. If you specify zero (0), the phone uses the value specified for the BLA expiration in the subscribe message received from the server.
Page 500: Directed Call Pickup/Group Call Pickup (For Sylantro Servers)
IP Phone Administrator Guide Operational Features Directed Call Pickup/Group Call Pickup (for Sylantro Servers) Aastra IP phones and any attached Expansion Modules support the Directed Call Pickup (DCP) and Group Call Pickup (GCP) features. The Directed Call Pickup/Group Call Pickup feature allows you to intercept - or pickup - a call on a monitored extension.
Page 501 Configuring DCP/GCP Using the Configuration Files (for Sylantro Servers) Use the following procedures to configure DCP/GCP using the configuration files. Configuration Files To set DCP/GCP in the configuration files, see Appendix A, the section, Feature Key/Expansion Module Key Parameters” 41-001160-03, Rev 00, Releaes 2.4 Configuring Operational Features Operational Features “Softkey/Programmable Key/...
Page 502 IP Phone Administrator Guide Operational Features Configuring Directed Call Pickup (DCP) Using the Aastra Web UI (for Sylantro Servers) Use the following procedure to configure Directed Call Pickup using the Aastra 5-204 41-001160-03, Rev 00, Releaes 2.4...
Page 503 Web UI. This procedure uses the 6757i IP Phone as an example. Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Depending on your phone-model, the key configuration screen displays. The 6755i Key Screen is shown as an example.
Page 504 IP Phone Administrator Guide Operational Features Aastra Web UI In the “Label” field, specify a name for this Directed Call Pickup softkey. For example: DCP2200 In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: 2200 Click 5-206...
Page 505 Configuring Group Call Pickup (GCP) Using the Aastra Web UI (for Sylantro Servers) Use the following procedure to configure Group Call Pickup using the Aastra Web UI. Note: A ring group must be configured on the Sylantro Server in order for a GCP softkey to function.
Page 506 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Depending on your phone-model, the key configuration screen displays. The 6755i Key Screen is shown as an example. Select a key for which to configure Group Call Pickup.
Page 507 Aastra Web UI In the “Value” field, enter groupcallpickup. Click Using Directed Call Pickup/Group Call Pickup Use the following procedure for the DCP/GCP on your phone. Note: Before using the DCP/GCP feature on your phone, you must first configure the DCP or GCP key. You must identify the extension(s) or phone number(s) you want to monitor when configuring the key.
Page 508 IP Phone Administrator Guide Operational Features IP Phone UI Step Action If the monitored extension receives multiple incoming calls simultaneously, the phone displays a list of incoming calls. Select a call from this list using the UP and DOWN arrow keys. Press the "Pickup"...
Page 509: Do Not Disturb (Dnd)
Do Not Disturb (DND) The IP phones have a feature you can enable called "Do not Disturb (DND). An Administrator or User can set “do not disturb” based on the accounts on the phone (all accounts or a specific account). You can set specific modes for the way you want the phone to handle DND.
Page 510 IP Phone Administrator Guide Operational Features The following describes the DND key behavior for each DND mode. • Account - DND key toggles the account in focus on the IP Phone UI, to ON or OFF if DND enabled for that account. •...
Page 511 Configuring DND Using the Configuration Files You use the following parameters to configure DND on the IP Phone: • dnd key mode • softkeyN type, topsoftkeyN type, prgkeyN type, or expmodX keyN type • softkeyN states (optional) Note: If there is no DND key configured or if it is removed, DND is disabled on the IP Phone.
Page 512 IP Phone Administrator Guide Operational Features Configuring DND Using the Aastra Web UI Use the following procedure to configure DND mode using the Aastra Web UI: Aastra Web UI Click on Basic Settings->Preferences->General. In the “DND Key Mode” field, select a “do not disturb” (DND) mode to use on the phone. Valid values are: Account, Phone, Custom.
Page 513 Aastra Web UI Click The change takes effect immediately without a reboot. Click on Basic Settings->Account Configuration. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box. Notes: 1. If you selected “Account” or “Custom” mode in step 2, you can enable/disable each account or all accounts as applicable.
Page 514 IP Phone Administrator Guide Operational Features Aastra Web UI Click The change takes effect immediately without a reboot. Click on Operation->Softkeys and XML; Click on Operation->Programmable Keys; Click on Operation->Expansion Module. Softkeys 1 and 2 configured for DND Note: If there is no DND key configured or if it is removed, DND is disabled on the IP Phone. Click 5-216 to save your changes.
Page 515 Using DND Modes via the IP Phone UI If you add a DND key using the configuration files or the Aastra Web UI, you can toggle the DND state using the IP Phone UI. Use the following procedure to enable/disable DND on the IP Phone. The following procedure assumes you have already configured a DND key AND assumes there are three accounts configured on the phone.
Page 516 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action DND in Account Mode On the 9143i, 6751i and 6753i: With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account.
Page 517 Aastra IP Phone UI Step Action DND in Phone Mode On the 9143i, 6751i and 6753i: Press the DND key to toggle DND ON or OFF for all accounts on the phone. Toggling to ON enables DND on all accounts on the phone. Toggling to OFF disables DND on all accounts on the phone. Use the RIGHT and LEFT arrow keys to scroll through each account.
Page 518 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action DND in Custom Mode On the 9143i, 6751i and 6753i: Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific account or all accounts.
Page 519 Aastra IP Phone UI Step Action DND in Custom Mode (continued) On the 9480i, 9480i CT, 6755i, 6757i, and 6757i CT: Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific account or all accounts.
Page 520: Bridged Line Appearance (Bla)
IP Phone Administrator Guide Operational Features Bridged Line Appearance (BLA) A SIP bridge line appearance (BLA) on the IP phones allows multiple devices to share a single directory address (DA). For example, people working at a technical support department could be located in different places.
Page 521 The following table shows the number of lines that can be set to BLA for each model phone. Configuring BLA You can configure BLA on a global or per-line basis using the configuration files or the Aastra Web UI. Global BLA You configure BLA on a global basis in the configuration files using the following parameters: sip mode...
Page 522 IP Phone Administrator Guide Operational Features Per-Line BLA You configure BLA on a per-line basis in the configuration files using the following parameters: sip lineN mode sip lineN username sip lineN bla number You configure BLA on a per-line basis in the Aastra Web UI using the following fields at Advanced Settings->Line 1 thru Line 9: •...
Page 523 For ININ Server When configuring the BLA feature on an ININ server, the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter without the incremented digit added to the phone #. For example, if the sip lineN user name for the first phone is 10101, and the sip lineN user name for the second phone is 10102, etc., you would configure BLA on a per-line basis for the ININ server as follows:...
Page 524 IP Phone Administrator Guide Operational Features Aastra Web UI For global configuration of BLA: Click on Advanced Settings->Global SIP->Basic SIP Authentication Settings. 5-226 41-001160-03, Rev 00, Releaes 2.4...
Page 525 Aastra Web UI For per-line configuration of BLA: Click on Advanced Settings->Line N (1-9). In the "Line Mode" field, select the BLA option. In the "Phone Number" field, enter the phone number of the IP phone. For global configuration of BLA: In the "BLA Number"...
Page 526 BLA Subscription Period The phones include a SIP BLA subscription period parameter that allows an Administrator to set the amount of time, in seconds, of the BLA subscription period. Reference For more information about setting the BLA Subscription Period, see the section, “BLA Subscription Period”...
Page 527: Bla Support For Third Party Registration
Configuring Operational Features Operational Features BLA Support for Third Party Registration BLA allows an Address Of Record (AOR) to be assigned onto different line appearances for a group of SIP user agents (IP phones). When a call is made to this BLA number, the call is offered to all user agents that have mapping to this BLA.
Page 528: P-Preferred Identity Header For Bla Accounts
IP Phone Administrator Guide Operational Features #Alice phone number sip line2 bla number:4085582868 sip line2 display name:Alice sip line2 screen name:Alice Alice’s configuration is as follows: #line 1 sip line1 auth name:4085582868 sip line1 password: sip line1 mode: 3 sip line1 user name:4085582868 sip line1 display name: Alice sip line1 screen name: Alice P-Preferred Identity Header for BLA Accounts...
Page 529: Bla Support For Message Waiting Indicator (Mwi)
BLA Support for Message Waiting Indicator (MWI) The IP Phones have an option for a Busy Line Appearance (BLA) configured line to send a SUBSCRIBE SIP message for a Message Waiting Indicator (MWI). Notes: If you change the setting on this parameter, you must reboot the phone for it to take affect.
Page 530 IP Phone Administrator Guide Operational Features Configuring BLA Support for MWI Using the Configuration Files Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “BLA Support for MWI” page A-87. Configuring BLA Support for MWI using the Aastra Web UI Use the following procedure to configure BLA support for MWI.
Page 531 Aastra Web UI The “MWI for BLA Account” field is disabled by default. To enable this feature, place a checkmark in the “Enabled” box. Notes: 1. If you change the setting on this parameter, you must reboot the phone for it to take affect. 2.
Page 532: Park/Pick Up Key
Using a programmable configuration (using a key) Note: The IP phones accept both methods of configuration. However, to avoid redundancy, Aastra Telecom recommends you configure either a static configuration or a programmable configuration. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ PBX servers.
Page 533 On 9480i/9480i CT and 6757i/6757i CT On the IP phone UI, the Park/Pickup feature displays the following: • When a call comes in, and you pickup the handset, the custom label that you configured for the Park softkey displays on the Phone UI. •...
Page 534 IP Phone Administrator Guide Operational Features Configuring Park/Pickup Key Using Configuration Files In the configuration files, you configure Park/Pickup using the key parameters. You must specify the "softkeyN value", "prgkeyN value", “topsoftkeyN value“, or “expmodX keyN value”. The following examples show Park/Pickup configurations using specific servers.
Page 535 Model 6753i and 9143i Examples Server Asterisk prgkeyN type: park prgkeyN value: asterisk;70 prgkeyN line: 1 Sylantro prgkeyN type: park prgkeyN value: sylantro;*98 prgkeyN line: 1 BroadWorks prgkeyN type: park prgkeyN value: broadworks;*68 prgkeyN line: 1 ININ PBX prgkeyN type: park prgkeyN value: inin;callpark prgkeyN line: 1 Note: The 6753i and 9143i do not allow for the configuration of labels...
Page 536 IP Phone Administrator Guide Operational Features Configuring a Park/Pickup Key Using Aastra Web UI On the 6757i/6757i CT and 9480i/9480i CT, you configure a Park and/or Pickup key at Operation->Softkeys and XML. You enter a key label, and value for a specific line on the phone.
Page 537 Aastra Web UI For the 6757i/6757i CT and 9480i/9480i CT: Click on Operation->Softkeys and XML. Pick a softkey to configure for Parking a call. In the "Type" field, select Park. In the "Label" field, enter a label for the Park softkey. In the "Value"...
Page 538 IP Phone Administrator Guide Operational Features Aastra Web UI In the "Value" field, enter the appropriate value based on the server in your network. Note: For values to enter in this field, see the table page 5-238. In the "Line" field, select a line for which to apply the Pickup configuration. The pickup softkey has a default state of “Idle”...
Page 539 Aastra Web UI For the 6753i and 9143i: Click on Operation->Programmable Keys. 6753i and 9143i Screen Pick a hard key (from keys 3 through 6) to configure for Parking a call. In the "Hard Key" field, select Park. In the "Value" field, enter the appropriate value based on the server in your network. Note: For values to enter in this field, see the table page 5-238.
Page 540 IP Phone Administrator Guide Operational Features Aastra Web UI Click to save your changes. You must restart your IP phone for the changes to take affect. Click on Operation->Reset. In the "Restart Phone" field click 5-242 to restart the IP phone and apply the changes. 41-001160-03, Rev 00, Releaes 2.4...
Page 541 Using the Park Call/Pickup Parked Call Feature Use the following procedures on the IP phones to park a call and pick up a parked call. IP Phone UI Step Action Parking a Call While on a live call, press the "Park" softkey. Perform the following for your specific server: For Asterisk Server: - Server announces the...
Page 542 IP Phone Administrator Guide Operational Features IP Phone UI Step Action Enter the extension number where the call was parked. Press the "Pickup" softkey. If the call pick up is successful, you are connected with the parked call. 5-244 41-001160-03, Rev 00, Releaes 2.4...
Page 543: Last Call Return (Lcr) (Sylantro Servers)
Last Call Return (lcr) (Sylantro Servers) Last call return (lcr) allows an administrator or user to return" function on a softkey or programmable key. This feature is for Sylantro servers only. You can configure the “lcr” softkey feature via the configuration files or the Aastra Web UI.
Page 544 IP Phone Administrator Guide Operational Features Aastra Web UI For the 6757i/6757i CT: Click on Operation->Softkeys and XML. Pick a softkey to configure for Last Call Return. In the "Type" field, select lcr. In the "Line" field, select a line for which to apply the last call return configuration. The lcr softkey has a default state of “Idle”, “Connected”, “Incoming”, “Outgoing”.
Page 545 Aastra Web UI For the 6757i CT Handset: Click on Operation->Handset Keys. Pick a handset key to configure for Last Call Return. In the "Key Function" field, select lcr. Click to save your changes. 41-001160-03, Rev 00, Releaes 2.4 Configuring Operational Features Operational Features 5-247...
Page 546 IP Phone Administrator Guide Operational Features Aastra Web UI For the 6753i and 9143i Click on Operation->Programmable Keys. 6753i and 9143i Screen Pick a hard key (from keys 3 through 6) to configure for Last Call Return. In the "Type" field, select lcr. For the 6753i and 9143i: In the "Line"...
Page 547: Call Forwarding
Call Forwarding Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. The phone sends the SIP message to the SIP proxy, which then forwards the call to the assigned destination. An Administrator or User can configure CFWD on the phone-side by setting a mode for the phone to use (Account, Phone, or Custom).
Page 548 IP Phone Administrator Guide Operational Features The following table describes the key and Message Waiting Indicator (MWI) LEDs when you enable CFWD on the IP Phone. Key LED Behavior for All Modes CFWD key LED Busy, or CFWD No Answer is enabled for the account in focus.
Page 549 Configuring Call Forwarding You use the following parameters to set CFWD on the IP Phone using the configuration files: • call forward key mode • softkeyN type, topsoftkeyN type, prgkeyN type, or expmodX keyN type • softkeyN states (optional) Notes: If there is no CFWD key configured on the phone or it is removed, you can still set the CFWD modes via the IP Phone UI at the path Options->Call Forward.
Page 550 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Operation->Softkeys and XML; Click on Operation->Programmable Keys; Click on Operation->Expansion Module. Softkey 2 configured for CFWD Click 5-252 to save your changes. 41-001160-03, Rev 00, Releaes 2.4...
Page 551 Aastra Web UI Click on Basic Settings->Preferences->General. Note: If there is no CFWD key configured on the phone or it is removed, you can still set the CFWD modes via the IP Phone UI at the path Options->Call Forward. 41-001160-03, Rev 00, Releaes 2.4 Configuring Operational Features Operational Features Call Forward...
Page 552 IP Phone Administrator Guide Operational Features Aastra Web UI In the “Call Forward Key Mode” field, select a call forward mode to use on the phone. Valid values are: Account, Phone, Custom. Default is Account. • account The account mode allows you to configure CFWD on a per account basis. Pressing a configured CFWD key applies to the account in focus.
Page 553 Aastra Web UI Click on Basic Settings->Account Configuration. For each account, enable CFWD state by placing a check mark in one or more of the following “State” fields: • • Busy • No Answer The “All” option forwards all incoming calls for this account to the specified phone number regardless of the state of the phone.
Page 554 IP Phone Administrator Guide Operational Features Aastra Web UI For each account, in the “Number” field, enter the phone number for which you want the incoming calls to forward to if the phone is in the specified state. If using the “Account” mode or “Custom” mode, you can enter different phone numbers for each account.
Page 555 Using CFWD Modes via the IP Phone UI If you enable/disable CFWD using the configuration files or the Aastra Web UI, you can use the CFWD screens that display to the IP Phone UI. You can access the CFWD parameters by pressing a configured CFWD key (if previously configured) OR by pressing Options->Call Forward on the phone’s front panel.
Page 556 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action CFWD in Account Mode (9143i, 6751i, and 6753i) Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname1 CFWD All Jan 1 12:96 In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone.
Page 557 Aastra IP Phone UI Step Action Select a state for the account(s) in focus using the UP and DOWN arrow keys. You can enable/disable any or all of the following states for an account: • All - Enables CFWD All for an account and forwards all incoming calls for that account, to the specified number.
Page 558 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action In the CFWD State screen, press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE. CFWD Number Screen Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify.
Page 559 Aastra IP Phone UI Step Action For the CFWD No Answer state, In the CFWD Number screen, press the DOWN arrow key to scroll to the CFWD No. Rings screen and press CHANGE. CFWD No. Rings Screen Press the NEXT key to select the number of rings to apply to the phone for call forwarding incoming calls.
Page 560 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press # to confirm the change(s) each time the “Apply Changes” screen displays. All changes are saved to the phone. 5-262 41-001160-03, Rev 00, Releaes 2.4...
Page 561 Aastra IP Phone UI Step Action CFWD in Phone Mode (9143i, 6751i, and 6753i) Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname1 CFWD All Jan 1 12:96 In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone.
Page 562 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press the Call Forward key. The Call Forward Mode screen displays. Use the UP and DOWN arrow keys to scroll through each state type. Indicates CFWD ALL enabled Indicates no CFWD phone number...
Page 563 Aastra IP Phone UI Step Action Select a state using the UP and DOWN arrow keys. You can enable/disable a specific account on the phone with any or all of the following states. However, the configuration you set will apply to all accounts on the phone. •...
Page 564 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press the CHANGE key in the CFWD State screen. Press NEXT to toggle the state of the CFWD state ON or OFF. In the example in Step 4, you press NEXT to change the option to OFF. Press the SET key to save the change.
Page 565 Aastra IP Phone UI Step Action For the CFWD No Answer state, in the CFWD Number screen, press the DOWN arrow key to scroll to the CFWD No. Rings screen and press CHANGE. CFWD No. Rings Screen Press the NEXT key to select the number of rings to apply to the phone for call forwarding incoming calls.
Page 566 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press # to confirm the change(s) each time the “Apply Changes” screen displays. All the same changes are saved to all accounts on the phone. 5-268 41-001160-03, Rev 00, Releaes 2.4...
Page 567 Aastra IP Phone UI Step Action CFWD in Custom Mode (9143i, 6751i, and 6753i) Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname1 CFWD All Jan 1 12:96 In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone.
Page 568 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Select an account to configure. Press the CHANGE key. The CFWD Mode screen displays. Use the UP and DOWN arrow keys to scroll through each state screen. Indicates CFWD All enabled Indicates...
Page 569 Aastra IP Phone UI Step Action Select a state for the account(s) in focus using the UP and DOWN arrow keys. You can enable/disable any or all of the following states for a specific account or for all accounts (with individual configurations): •...
Page 570 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press the CHANGE key in the CFWD State screen. Press NEXT to toggle the state of the CFWD state ON or OFF. In the example in Step 4, you press NEXT to change the option to OFF. Press the SET key to save the change.
Page 571 Aastra IP Phone UI Step Action For the CFWD No Answer state, in the CFWD Number screen, press the DOWN arrow key to scroll to the CFWD No. Rings screen and press CHANGE. CFWD No. Rings Screen Press the NEXT key to select the number of rings to apply to the phone for call forwarding incoming calls.
Page 572 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press DONE to save CFWD All Number, CFWD All State, CFWD Busy Number, CFWD Busy State, CFWD No Answer Number, CFWD No Answer State, CFWD No Answer Rings. Each time you press DONE, the following “Apply Changes”...
Page 573 Aastra IP Phone UI Step Action CFWD in Account Mode (9480i, 9480i CT, 6755i, 6757i, and 6757i CT) Use the RIGHT and LEFT arrow keys to scroll through each account. Services Callers Screenname1 CFWD All Tues Jan1 10:00am - Call Fwd In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone.
Page 574 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Select a state for the account(s) in focus using the UP and DOWN arrow keys. You can enable/disable any or all of the following states for an account: •...
Page 575 Aastra IP Phone UI Step Action For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Callers Call Forward...
Page 576 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press the CHANGE key in the CFWD State screen. With the cursor in the “State” field, toggle the state ON and OFF by pressing the CHANGE key. Note: You can press the AllAccts key to copy the settings in the current Call Forward Settings screen for a specific call forward mode, to every account on the phone.
Page 577 Aastra IP Phone UI Step Action CFWD in Phone Mode (9480i, 9480i CT, 6755i, 6757i, and 6757i CT) Use the RIGHT and LEFT arrow keys to scroll through each account. Services Callers Screenname1 CFWD All Tues Jan1 10:00am - Call Fwd In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone.
Page 578 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Select a state for the phone using the UP and DOWN arrow keys. You can enable/disable a specific account on the phone with any or all of the following states. However, the configuration you set will apply to all accounts on the phone.
Page 579 Aastra IP Phone UI Step Action In the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Callers Call Forward...
Page 580 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Use the DOWN arrow key to scroll to the “Number” field. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify.
Page 581 Aastra IP Phone UI Step Action CFWD in Custom Mode (9480i, 9480i CT, 6755i, 6757i, and 6757i CT) Use the RIGHT and LEFT arrow keys to scroll through each account. Services Callers Screenname1 CFWD All Tues Jan1 10:00am - Call Fwd In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone.
Page 582 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Select an account using the UP and DOWN arrow keys. You can also use the following keys if required: All Off Key- Disables CFWD for all accounts on the phone. All On Key - Enables CFWD for all accounts on the phone.
Page 583 Aastra IP Phone UI Step Action Select a state for the selected account(s) using the UP and DOWN arrow keys. You can enable/disable any or all of the following states for a specific account or for all accounts (with individual configurations): •...
Page 584 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press the CHANGE key for the mode you selected in step 4. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Callers Call Forward...
Page 585 Aastra IP Phone UI Step Action Press the CHANGE key in the CFWD State screen. With the cursor in the “State” field, toggle the state ON and OFF by pressing the CHANGE key. Note: You can press the AllAccts key to copy the settings in the current Call Forward Settings screen for a specific call forward mode, to every account on the phone.
Page 586: Callers List
IP Phone Administrator Guide Operational Features Callers List The IP phones have a "Callers List" feature that store the name, phone number, and incremental calls, for each call received by the phone. The following illustrations show the default location of the Callers List Key on each type of phone model.
Page 587 Configuring Operational Features Operational Features Callers List Key 6753i 6755i 6757i/6757i CT You can enable and disable the Callers List feature using the configuration files. When disabled, the Callers List does not display on the IP phone UI and the Caller List key is ignored when pressed.
Page 588 IP Phone Administrator Guide Operational Features You can use any spreadsheet application to open the file for viewing. The following is an example of a Callers List in a spreadsheet application. The file displays the name, phone number, and the line that the call came in on. 5-290 41-001160-03, Rev 00, Releaes 2.4...
Page 589 Enabling/Disabling Callers List You can enable and disable user access to the Callers List on the IP phones using the following parameter in the configuration files: • callers list disabled Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter is set to 0, the Callers List can be accessed by all users.
Page 590 IP Phone Administrator Guide Operational Features IP Phone UI Step Action To delete all entries in the Callers list, press the 3 Delete key at the "Callers List" header. To delete a line item from the Callers List, select the line item you want to delete and press the 3 Delete key.
Page 591 Downloading the Callers List Use the following procedure to download the Callers List using the Aastra Web Aastra Web UI Click on Operation->Directory. In the Callers List field, click on A “File Download” message displays. Click Enter the location on your computer where you want to download the Callers List and click The callerslist.csv file downloads to your computer.
Page 592: Customizable Callers List And Services Keys
IP Phone Administrator Guide Operational Features Customizable Callers List and Services Keys The IP phones currently have a Callers List key (all 5i Series phones) and a Services key (9480i, 9480i CT, 6755i, 6757i, and 6757i CT). An Administrator can specify URI overrides for these keys using the following parameters in the configuration files: •...
Page 593: Missed Calls Indicator
Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only. You can enable and disable the Missed Calls Indicator feature using the configuration files.
Page 594 IP Phone Administrator Guide Operational Features Accessing and Clearing Missed Calls Use the following procedure to access and clear missed calls from the Callers List. Once you display the Callers List, the "<number> New Calls" indicator clears. IP Phone UI Step Action Press the “Callers List”...
Page 595: Directory List
Directory List The IP phones have a "Directory List" feature that allows you to store frequently used names and numbers on the phone. You can also dial directly from the directory entry. The following illustrations show the default location of the Directory Key on each type of phone model.
Page 596 IP Phone Administrator Guide Operational Features Options Key (Directory is an option under Services Menu) Directory Key 5-298 6751i 6755i 41-001160-03, Rev 00, Releaes 2.4 Directory Key 6753i 6757i/6757i CT...
Page 597 Directory List Capabilities In the Directory List a user or administrator can store a maximum of 7 numbers associated with a unique name. You can apply pre-defined labels to the entry which include, Office, Home, Cell, and Pager, or create your own labels. Labels can be up to 14 characters in length.
Page 598 IP Phone Administrator Guide Operational Features • You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application. This is an administrator and user function. The file displays the name, phone number(s), and line number(s) for each Directory entry.
Page 599 Server to IP Phone Download You can populate your IP phone Directory List with server directory files. To activate this feature, you need to add the following parameters to the configuration files: • directory 1: company_directory • directory 2: my_personal_directory’ The IP phone recognizes the following characters in a Directory List: Character ’#’...
Page 600 IP Phone Administrator Guide Operational Features Server to IP Phone Download Behavior The software that reads directory files from the server, loads the file’s contents into the phone's NVRAM when the phone is booting. Directory entries in the NVRAM that originate from a server directory file are 'owned' by the server. During the boot process both directory files are read, combined into a single list, and any duplicate entries are deleted from the list.
Page 601 Using the Directory List Use the following procedures to access and use the Directory List. Note: In the following procedure, the location of keys (hard keys, softkeys, and programmable keys) on the phone are dependant on your specific phone model. See Chapter 1, Overview, for the keys that are specific to your phone model.
Page 602 IP Phone Administrator Guide Operational Features IP Phone UI Step Action To edit an entry in the Directory List: a At a line item in the Directory List, press the 3 key. Note: Use the SAVE key to scroll between the number, name and line entries. b Edit the phone number if required and press SAVE.
Page 603 IP Phone UI Step Action To exit the Directory List, press the DIRECTORY key again, the GOODBYE key, or the QUIT key (depending on your specific phone model). From the 9480i CT and 6757i CT handset: a Press the Public/Private softkeys to toggle between making the new entry public or private. Note: The entry is set to Private by default.
Page 604 IP Phone Administrator Guide Operational Features Downloading from the Server to the IP Phone You can use the configuration files to download the Directory List from the configuration server to the IP phone.. Note: You must use TFTP to download the Directory List. Use the following procedure to configure the download.
Page 605 Use the following procedure to configure the download. Aastra Web UI Click on Operation->Directory. In the Directory List field, click on A “File Download” message displays. Click Enter the location on your computer where you want to download the Directory List and click The directorylist.csv file downloads to your computer.
Page 606: Voicemail (9480I, 9480I Ct, 6755I, 6757I, And 6757I Ct Only)
IP Phone Administrator Guide Operational Features Voicemail (9480i, 9480i CT, 6755i, 6757i, and 6757i CT only) The Voicemail feature on the 9480i, 9480i CT, 6755i, 6757i and 6757i CT IP phones allow you to configure lines with phone numbers so the phone can dial out to connect to a voicemail server.
Page 607 To configure the Voicemail feature on the 9480i/9480i CT and 6757i/6757i CT, you must enter the following parameter in the configuration files: • sip lineN vmail: You can enter up to 9 Voicemail numbers associated with each of the 9 lines on the phone.
Page 608 Using Voicemail (9480i, 9480i CT, 6757i6757i CT only) Use the following procedure to access and use voicemail. IP Phone UI Step Action For the 9480i, 9480i CT, 6757i/6757i CT: Press Services on the phone to display the Services menu. From the Services menu, select "Voicemail". Use the to scroll through the line items in the Voicemail List.
Page 609: Xml Customized Services
XML Customized Services Extensible Markup Language (XML) is a markup language much like HTML. HTML was designed to display data and to focus on how data looks. XML was designed to describe data and to focus on what data is. The following are characteristics of XML: •...
Page 610 IP Phone Administrator Guide Operational Features XML Object AastraIPPhoneDirectory (for Directory List screen) AastraIPPhoneStatus (for Idle screen) AastraIPPhoneExecute (for executing XML commands) AastraIPPhoneConfiguration (for pushing a configuration to the phone) AastraIPPhoneImageScreen (Standard Bitmap Image) AastraIPPhoneImageMenu (Menu Image) AastraIPPhoneTextMenu (Icon Menu) (Icon Menu Image) For more information about creating customized XML applications, see Appendix F, “Creating and Managing XML Applications.”...
Page 611 You can also use the following attributes/options with the XML objects to further customize your XML applications: Attribute/Option Beep xml status scroll delay (config files) Status Scroll Delay (seconds) (Web UI) Timeout XML Get Timeout 41-001160-03, Rev 00, Releaes 2.4 Configuring Operational Features Description/Usage Enables or disables a BEEP option to...
Page 612 IP Phone Administrator Guide Operational Features Attribute/Option LockIn CancelAction 5-314 Description/Usage Specifies whether or not the information on the LCD screen stays displayed when other events occur (such as pressing buttons on the keypad). Use with: XML object (See Appendix Specifies a URI that the phone executes a GET on when the user presses the default CANCEL key.
Page 613 Enabling/Disabling a Beep for Status Message Displays You can enable or disable a BEEP option using the Status Message object (AastraIPPhoneStatus), the configuration files, or the Aastra Web UI. Note: For enabling/disabling a status message beep using the Status Message object, see Applications.”...
Page 614 IP Phone Administrator Guide Operational Features Scroll Delay Option for Status Messages The IP phones support a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. The default time is 5 seconds for each message to display before scrolling to the next message.
Page 615 For more information about creating XML configuration scripts and for XML script examples, see Configuring the Phone to use XML You can configure the phone to request the XML objects you create by configuring specific parameters via the configuration files or the Aastra Web UI. Users can access XML applications via softkeys configured on the IP phones.
Page 616 The following example shows the parameters you enter in the configuration files to configure an XML application: xml application URI: http://172.16.96.63/aastra/internet.php xml application title: Aastra Telecom xml application post list: 10.50.10.53, dhcp10-53.ana.aastra.com Configuring for XML on the IP Phone After creating an XML application, an administrator can configure the IP phone to use the application using the configuration files or the Aastra Web UI.
Page 617 Aastra Web UI For the 9480i, 9480i CT, 6755i, 6757i, 6757i CT: Click on Operation->Softkeys and XML. Select a key from keys 1 through 20. In the "Type" field, select XML from the list box. In the "Label" field, enter a label that displays on the IP phone for the softkey. For example, "XML". In the "Value"...
Page 618 IP Phone Administrator Guide Operational Features Aastra Web UI In the "XML Application Title" field, enter the name of the XML application that you want to display on the IP phone Services Menu. In the illustration above, the XML Application Title is "Aastra Telecom".
Page 619 Aastra Web UI For the 9143i, 6753i Click on Operation->Programmable Keys. 6753i and 9143i Screen For the 6753i and 9143i, select a key from keys 3 through 6. In the "Hard Key" field, select XML from the list box. In the "Value" field, enter the IP address or qualified domain name of the XML application. Click The XML application is applied to the IP phone immediately.
Page 620 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Advanced Settings->Configuration Server. In the "XML Push Server List (Approved IP Addresses)" field, enter the host IP address and/or domain name server. You can enter multiple IP address and/or domain name servers (separated by commas).
Page 621 Using the XML Customized Service After you create, save, and configure the IP phone with an XML application, the customized service is ready for you to use. Use the following procedure to use the XML feature on the IP phone. IP Phone UI Step Action...
Page 622 IP Phone Administrator Guide Operational Features IP Phone UI Step Action For the 9143i, 6753i: Press the programmable key configured on the phone for XML services. A "Custom Features" screen displays. Use the to scroll through the customized features. Select a service to display the information for that customized service. Message services display to the screen after pressing the programmable key.
Page 623 XML Action URIs The IP phones have a feature that allows an administrator to specify a uniform resource identifier (URI) that triggers a GET when certain events occur. The IP phone events that support this feature are: The IP phones have a feature that allows an administrator to specify a uniform resource identifier (URI) that triggers a GET when certain XML events occur.
Page 624 IP Phone Administrator Guide Operational Features Action URI XML SIP Notify Poll Poll Interval Note: For more information about the XML execute items, see Appendix F, “Creating and Managing XML The following table identifies the configurable action URI parameters in the configuration files and the Aastra Web UI.
Page 625 Configuration File Aastra Web UI Parameters at Parameters Advanced Settings->Action URI action uri registration Registration Event event action uri incoming Incoming Call action uri outgoing Outgoing Call action uri offhook Offhook action uri onhook Onhook action uri Disconnected disconnected action uri xml sip notify XML SIP Notify action uri poll Poll action uri poll interval...
Page 626 IP Phone Administrator Guide Operational Features The following table provides a description of each variable. Variable $$SIPUSERNAME$$ $$SIPAUTHNAME$$ $$PROXYURL$$ $$LINESTATE$$ $$LOCALIP$$ Note: This variable allows for enhanced information in call records and billing applications. $$REMOTENUMBER$$ $$DISPLAYNAME$$ $$SIPUSERNAME$$ $$INCOMINGNAME$$ $$CALLDURATION$$ Note: This variable allows for enhanced information in call records and billing applications.
Page 627: How It Works
Variable $$CALLDIRECTION$$ Note: This variable allows for enhanced information in call records and billing applications. $$REGISTRATIONSTATE$$ $$REGISTRATIONCODE$$ How it works When a startup, successful registration, incoming call, outgoing call, offhook, or onhook call event occurs the event has an action URI configured. If the phones finds a URI configured, any variables configured (in the form $$VARIABLENAME$$) are replaced with the value of the appropriate variable.
Page 628 IP Phone Administrator Guide Operational Features Note: If the phone can’t find the Action URI you specify, it returns a “NULL” response. For example, http://10.50.10.140/outgoing.pl?number= You can configure this feature via the configuration files or the Aastra Web UI. Configuring XML Action URIs Use the following procedures to configure XML Action URIs using the configuration files or the Aastra Web UI.
Page 629 Aastra Web UI Click on Advanced Settings->Action URI. Enter an XML URI for a startup event in the “Startup” field. For example: http://10.50.10.140/startup This parameter specifies the URI for which the phone executes a GET on when a startup event occurs.
Page 630 IP Phone Administrator Guide Operational Features Aastra Web UI Enter an XML URI in the “Registration Event” field, for when the phone performs registration. For example: http://10.30.100.39/PHPtests/ actionuri.php?action=RegEvt&regstate=$$REGISTRATIONSTATE$$&regcode=$$REGI STRATIONCODE$$ This parameter specifies the URI that the phone executes a GET on, when a registration event change occurs.
Page 631 Aastra Web UI Enter an XML URI for an onhook event in the “Onhook” field. For example: http://10.50.10.140/onhook.php?state=$$LINESTATE$$ This parameter specifies the URI for which the phone executes a GET on when an onhook event occurs. Note: For an onhook event, use the associated variables indicated in the table Associated Variables”...
Page 632 IP Phone Administrator Guide Operational Features Polling Action URIs Another way to reach a phone behind a NAT/firewall is to have the phone make an XML call at periodic intervals. An Administrator can use the action uri poll parameter that commands the phone to perform an XML call at configurable intervals.
Page 633 Configuring Polling Action URI via the Aastra Web UI Use the following procedure to configure polling Action URI using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Action URI. In the “Poll” field, enter a URI to be called every "action uri pool interval" seconds. Enter the value in a URI format.
Page 634 IP Phone Administrator Guide Operational Features Action URI Disconnected The phones have a parameter, “action uri disconnected” that allow a disconnect event to occur when the phone transitions from any active state (outgoing, incoming, connected, or calling) to an idle state. This parameter can use the variable “$$LINESTATE$$”.
Page 635 Example If you enter the following string on Phone A for the “action uri disconnected” parameter: action uri disconnected: http://fargo.ana.aastra.com/ disconnected.xml?state=$$LINESTATE$$ and then Phone A calls Phone B, Phone B answers and then hangs up, Phone A executes a GET on: http://fargo.ana.aastra.com/disconnected.xml?state=CONNECTED which is what the remote server receives.
Page 636 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Advanced Settings->Action URI->Event. In the “Disconnected” field, enter a valid URI for which the phone executes a GET on, when it transitions from the incoming, outgoing, calling, or connected state into the idle state. Leaving this field empty disables the Action URI Disconnected feature.
Page 637 XML SIP Notify Events In order for an XML push to bypass the NAT/firewall, the phone supports a proprietary SIP NOTIFY event (aastra-xml) with or without XML content. An Administrator can enable/disable the SIP NOTIFY event using a specific parameter in the configuration files (sip xml notify event) or the Aastra Web UI (XML SIP Notify).
Page 638 IP Phone Administrator Guide Operational Features Example of a SIP NOTIFY without XML Content NOTIFY sip:200@10.30.100.103:5060 SIP/2.0 Via: SIP/2.0/UDP 10.30.100.103:5060;branch=z9hG4bK7bbc1fac;rport From: <sip:201@10.30.100.103:5060>;tag=81be2861f3 To: Jacky200 <sip:200@10.30.100.103:5060> Contact: <sip:201@10.30.100.103> Call-ID: 59638f5d95c9d301 CSeq: 4 NOTIFY Max-Forwards: 70 Event: aastra-xml Content-Type: application/xml Content-Length: 0 When the phone receives the SIP NOTIFY, it will trigger the action uri xml sip notify parameter, if it has been previously configured using the configuration files or the Aastra Web UI.
Page 639 Enabling/Disabling XML SIP NOTIFY using the Configuration Files To enable/disable the SIP NOTIFY event, you can set the following parameter in the configuration files: • sip xml notify event If the content is missing in the SIP NOTIFY message received by the phone, the phone automatically uses the value you specify for the following parameter: •...
Page 640 IP Phone Administrator Guide Operational Features Enabling/Disabling XML SIP NOTIFY Using the Aastra Web UI Use the following procedure to enable/disable the XML SIP NOTIFY feature in the Aastra Web UI. Aastra Web UI Enabling/Disabling the XML SIP NOTIFY Feature Click on Advanced Settings->Global SIP->Advanced SIP Settings.
Page 641 Aastra Web UI The “XML SIP Notify" field is disabled by default. To enable this field, check the box. This field enables or disables the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone.
Page 642 IP Phone Administrator Guide Operational Features Configuring XML SIP NOTIFY using the Aastra Web UI if an Empty SIP NOTIFY Message Received by the Phone Use the following procedure in the Aastra Web UI to configure the XML SIP NOTIFY parameter when the phone receives an empty SIP NOTIFY message. Aastra Web UI If the content is missing in the SIP NOTIFY message received by the phone, the phone automatically uses the value you specify for the Action URI XML SIP Notify parameter at the path Advanced...
Page 643 XML Softkey URI In addition to specifying variables for the Action URIs, you can also specify variables in the XML softkey URIs that are bound when the key is pressed. These variables are the same as those used in the Action URIs. When an administrator enters an XML softkey URI either via the Aastra Web UI or the configuration files, they can specify the following variables: •...
Page 644 IP Phone Administrator Guide Operational Features You can configure the XML softkey URI variables via the configuration files or the Aastra Web UI. Configuring XML Softkey URIs Use the following procedures to configure XML Softkey URIs using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters”...
Page 645 Aastra Web UI For the 9480i, 9480i CT, 6755i, 6757i, 6757i CT: Click on Operation->Softkeys and XML. Select a key from keys 1 through 20. In the "Type" field, select XML from the list box. In the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example, "aastra".
Page 646 IP Phone Administrator Guide Operational Features Aastra Web UI In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed. For example: http://10.50.10.140/script.pl?name=$$SIPUSERNAME$$ Note: You can use the following variables in the URI: •...
Page 647 Aastra Web UI For the 9143i, 6753i: Click on Operation->Programmable Keys. 6753i and 9143i Screen On the 9143i and 6753i, select a key from keys 1 through 6. In the "Type" field, select XML from the list box. On the 9143i and 6753i, in the "Label" field, enter a label that displays on the IP phone for the XML softkey.
Page 648 IP Phone Administrator Guide Operational Features Aastra Web UI In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed. For example: http://10.50.10.140/script.pl?name=$$SIPUSERNAME$$ Note: You can use the following variables in the URI: •...
Page 649 Configuring Operational Features Operational Features Web Applications Keys The IP Phones have a feature that allow a User or Administrator to assign a pre-programmed XML-based application to a softkey, programmable key, or expansion module key. This pre-programmed key is called, "WebApps", and is hardcoded on the phone.
Page 650 IP Phone Administrator Guide Operational Features XML Key Redirection The IP phones allow the redirecting of phone-based hard keys to XML scripts. This allows the server to provide the phone with Redial, Transfer (Xfer), Conference (Conf), and Intercom (Icom) key features, and the Voicemail option feature, rather then accessing them from the phone-side.
Page 651 Configuring XML Redirection of the Redial, Xfer, Conf, and Icom Keys, and the Voicemail Option Use the following procedure to configure XML redirection of the Redial, Xfer, Conf, and Icom keys, and the Voicemail option. Configuration Files For the specific parameters you can set in the configuration files, see Appendix A, the section, Redirection Settings (for Redial, Xfer, Conf, Icom, Voicemail)”...
Page 652 IP Phone Administrator Guide Operational Features • On the 6751i, the redirection feature works after selecting “Options” from the Services Menu. To display the original Options Menu, press and hold the Services key. An Administrator can configure the XML Options Key (or Services Key on the 6751i), redirection URI parameter using the configuration files only.
Page 653 XML Applications and Off-Hook Interaction A feature on the IP phone allows you to specify whether the phone is prevented from going into the off-hook/dialing state when the handset is off-hook and the call ends. By default, the phone behaves as follows: You are in a call using the handset and the phone displays an XML application.
Page 654: Xml Override For A Locked Phone
IP Phone Administrator Guide Operational Features XML Override for a Locked Phone The IP phones have a feature that allows a locked phone to be overridden when an XML application is sent to the phone. This feature also allows you to still use any softkeys/programmable key/Extension Module Keys applicable to the XML application even though the phone is locked.
Page 655: Audio Transmit And Receive Gain Adjustments
• audio mode The default setting for these parameters is 0 (zero). Note: Aastra Telecom recommends you leave the default of 0 (zero) as the settings for these parameters. The following table describes each parameter. Parameter Headset tx gain...
Page 656 IP Phone Administrator Guide Operational Features Parameter Description Handsfree tx gain The increased (+db) or decreased (-db) amount of signal transmitted from the base microphone to the far-end party. Audio mode Allows you to configure how the d/f key (handsfree key) works. Audio mode has 4 options: 0 (Speaker) - Calls can be made or received using the handset or handsfree speakerphone and can be switched between the two modes by...
Page 657: Centralized Conferencing (For Sylantro And Broadsoft Servers)
Centralized Conferencing (for Sylantro and Broadsoft Servers) The IP phones include support for centralized conferencing (Ad-Hoc conferencing) for Sylantro and Broadsoft servers. This feature provides centralized conferencing on the SIP server (versus localized, on the phone) and allows IP phone users to do these tasks: •...
Page 658 IP Phone Administrator Guide Operational Features To use the centralized conferencing after it is enabled, see your Model-specific IP Phone User Guide. Configuring Centralized Conferencing Using the Configuration Files You use the following parameters to configure centralized conferencing in the configuration files: Global Parameter •...
Page 659 Configuring Centralized Conferencing Using the Aastra Web UI Use the following procedure to configure centralized conferencing using the Aastra Web UI. Aastra Web UI Global Configuration Click on Advanced Settings->Global SIP Settings->Basic SIP Network Settings. In the “Conference Server URI” field, do one of the following actions: •...
Page 660 IP Phone Administrator Guide Operational Features Aastra Web UI Click Per-Line Configuration Click on Advanced Settings->Line <#>->Basic SIP Network Settings In the “Conference Server URI” field, do one of the following actions: • To disable centralized conferencing on this line, leave this field empty (blank). •...
Page 661: Sip Join" Feature For 3-Way Conference (Not Applicable To The 6751I)
“SIP Join” Feature for 3-Way Conference (not applicable to the 6751i) The IP Phones support RFC 3911 which allows an additional caller to join an active call between two parties if the caller knows the dialog information. This feature begins a conference using a join header as described in RFC 3911. The “SIP Join“...
Page 662 IP Phone Administrator Guide Operational Features Configuring the “SIP Join” Feature Using the Configuration Files You use the following parameters to configure the “SIP Join feature in the configuration files: sip join support Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, for 3-Way Conference”...
Page 663: Authentication Support For Http/Https Download Methods, Used With Broadsoft Client Management System (Cms)
Authentication Support for HTTP/HTTPS Download Methods, used with Broadsoft Client Management System (CMS) The IP phones support HTTP/HTTPS digest authentication as defined in RFC 2617. (The HTTP client supports digest authentication; the HTTP server does not; the HTTP server supports basic authentication). This feature allows the phones to interoperate with Broadsoft’s CMS phone configuration tool.
Page 664 IP Phone Administrator Guide Operational Features Configuring Broadsoft CMS Support via the Configuration Files Configure Broadsoft CMS support on the IP Phone using the following parameters in the configuration files: • http digest force login • http digest username • http digest password Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section,...
Page 665 Press the “Log In" key to displays the username/password screen. Note: On the 9480i, 9480i CT, 6755i, 6757i, and 6757i CT, you use the Log In softkey to log in. On the 9143i, 6751i, and 6753i, you press the right arrow key to log in. 9143i, 6751i, and 6753i Login Screens 471348471 Tues Jan1 10:00am...
Page 666: Customizing The Display Columns On The M675I Expansion Module
IP Phone Administrator Guide Operational Features Customizing the Display Columns on the M675i Expansion Module The M675i Expansion Module screen displays softkeys in column format. The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys.
Page 667 List 3 Page 2 Screen To use the M675i, press the function key for the page you want to display to the LCD (page 1, page2, or page 3), and press the applicable softkey. You can customize the headings on each M675i Expansion Module screen using the configuration files.
Page 668 IP Phone Administrator Guide Operational Features Expansion Module 3 (3 pages) • expmod3page1left • expmod3page1right • expmod3page2left • expmod3page2right • expmod3page3left • expmod3page3right Example The following is an example of configuring Expansion Module 1 column headings. expmod1page1left: Personnel Ext expmod1page1right: Operations Ext expmod1page2left: Marketing Ext expmod1page2right: Logistics Ext expmod1page3left: Engineering Ext...
Page 669 These settings display to the Expansion Module as shown in the following illustrations. Personnel Ext Operations Ext Page 1 Screen Customizing the M675i Expansion Module Column Display. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Customizing M675i Expansion Module Column Display”...
Page 670 IP Phone Administrator Guide Operational Features 5-372 41-001160-03, Rev 00, Releaes 2.4...
Page 671: Configuring Advanced Operational Features
About this chapter Introduction The IP phones have advanced operational features you can configure using the configuration files and/or the Aastra Web UI. This chapter describes each of these features and provides procedures for configuring each feature. Topics This chapter covers the following topics: Topic Advanced Operational Features MAC Address/Line Number in REGISTER Messages...
Page 672 IP Phone Administrator Guide About this chapter Topic Blacklist Duration Whitelist Proxy Transport Layer Security (TLS) 802.1x Support Symmetric UDP Signaling Removing UserAgent and Server SIP Headers GRUU and sip.instance Support Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro Servers) Configurable DNS Queries Ignore Out of Sequence Errors “Early-Only”...
Page 673: Advanced Operational Features
Advanced Operational Features Description This section provides the following information about advanced features of the IP phones: Feature MAC Address/Line Number in REGISTER Messages SIP Message Sequence for Blind Transfer Update Caller ID During a Call Boot Sequence Recovery Mode Auto-discovery Using mDNS Single Call Restriction (6757i CT and 9480i CT only)
Page 674 IP Phone Administrator Guide Advanced Operational Features Feature Transport Layer Security (TLS) 802.1x Support Symmetric UDP Signaling Removing UserAgent and Server SIP Headers Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro Servers) Configurable DNS Queries Ignore Out of Sequence Errors Description Allows you to enable or disable the use of Persistent Transport Layer Security (TLS).
Page 675: Mac Address/Line Number In Register Messages
MAC Address/Line Number in REGISTER Messages The IP phones can send the MAC address and line number in the REGISTER packets making it easier for the call server when a user configures the phones via the Aastra Web UI or the IP Phone UI. The following two configurable headers send this information to the call server: Aastra-Mac: <mac address>...
Page 676 IP Phone Administrator Guide Advanced Operational Features Aastra Web UI Step Action Click on Advanced Settings->Global SIP->Advanced SIP Setting. Enable the "Send MAC Address in REGISTER Message" field by checking the check box. (Disable this field by unchecking the box). Enable the "Send Line Number in REGISTER Message"...
Page 677: Sip Message Sequence For Blind Transfer
SIP Message Sequence for Blind Transfer The SIP message sequence for Blind Transfer avoids the transfer target having two simultaneous calls. Prior to release 1.4, a CANCEL message was sent to the transfer target (if it was in a ringing state) after sending a REFER to the transferee to complete the transfer.
Page 678: Update Caller Id During A Call
IP Phone Administrator Guide Advanced Operational Features Update Caller ID During a Call It is possible for a proxy or call server to update the Caller ID information that displays on the phone during a call, by modifying the SIP Contact header in the re-INVITE message.
Page 679: Boot Sequence Recovery Mode
Boot Sequence Recovery Mode You can force the IP phone into recovery mode by pressing the 1 and # keys during boot up when the logo displays. This feature is enabled by default on the IP phone. You can disable this feature using the following parameter in the configuration files: •...
Page 680: Auto-Discovery Using Mdns
IP Phone Administrator Guide Advanced Operational Features Auto-discovery Using mDNS The IP phones can perform an auto-discovery of all servers on a network using mDNS. When the IP phone discovers a TFTP server, it is automatically configured by that TFTP server. An unconfigured phone (phone right out of the box) added to a network, attempts to auto-discover a configuration server on the network without any end-user intervention.
Page 681: Single Call Restriction (6757I Ct And 9480I Ct Only)
Single Call Restriction (6757i CT and 9480i CT only) On the 6757i CT and 9480i CT, an administrator can enable or disable a single call restriction between the 6757i CT and 9480i CT base unit and a call server. When this feature is enabled (set to 1), you can make separate active calls from the 6757i CT and 9480i CT base unit and from the cordless handset.
Page 682 IP Phone Administrator Guide Advanced Operational Features Aastra Web UI Step Action Click on Advanced Settings->Global SIP->RTP Settings. Enable the "Two Call Support" field by checking the check box. (Disable this field by unchecking the box). Click Note: The session prompts you to restart the IP phone to apply the configuration settings. Select Operation->Reset and click 6-12 to save your settings.
Page 683: Missed Call Summary Subscription
Configuring Advanced Operational Features Advanced Operational Features Missed Call Summary Subscription The “Missed Call Summary Subscription” feature allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to. This feature is called the Missed Call Summary Subscription and can be set with a timer that allows the phone to use the feature for a period of time before the timer expires.
Page 684 IP Phone Administrator Guide Advanced Operational Features Configuring Missed Call Summary Subscription using the Configuration Files In addition to enabling/disabling the Misses Call Summary Subscription, You can also configure the amount of time, in seconds, that the phone uses this feature. The timer is configurable on a global basis only.
Page 685 Configuring Missed Call Summary Subscription using the Aastra Web UI Use the following procedure to configure the Missed Call Summary Subscription feature using the Aastra Web UI. Aastra Web UI Global Configuration Click on Advanced Settings->Global SIP->Advanced SIP Settings. 41-001160-03, Rev 00, Releaes 2.4 Configuring Advanced Operational Features Advanced Operational Features 6-15...
Page 686 IP Phone Administrator Guide Advanced Operational Features Aastra Web UI The "Missed Call Summary Subscription" field is disabled by default. To enable this field, check the box. This feature allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to.
Page 687: As-Feature-Event Subscription
As-Feature-Event Subscription The IP phones support server-side Do Not Disturb (DND), Call Forward (CFWD), and Automatic Call Distribution (ACD) feature events.This feature is called “as-feature-event” and works with the DND, CFWD, and ACD keys. Notes: The 6751i supports server-side DND and CFWD only. The DND, CFWD, and ACD server-side feature is not applicable to the CT handset.
Page 688 IP Phone Administrator Guide Advanced Operational Features When you press the DND, CFWD, or ACD key, only one attempt is made to enable/disable the “as-feature-event” feature on the server. The message “Trying” displays on the phone’s LCD after pressing the key. If the attempt is successful, the idle screen displays.
Page 689 Note: IMPORTANT! If DND and CFWD are configured to use “Account” mode on the IP Phone, pressing the DND and CFWD keys apply to the account in focus as described in Chapter 3, the section, page 3-35. If ACD is configured on the phone, the ACD softkey applies to the line for which the key is configured.
Page 690 IP Phone Administrator Guide Advanced Operational Features Configuring As-Feature-Event Subscription Using the Aastra Web UI Use the following procedure to enable/disable the server-side “as-feature-event” on the IP Phone using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->LineN->Advanced SIP Settings. In the “Advanced SIP Settings”...
Page 691 Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. In the “Advanced SIP Settings” section, in the “As-Feature-Event Subscription Period” field, enter the amount of time, in seconds, that the phone waits after sending a SUBSCRIBE, to receive a NOTIFY response from the server side.
Page 692: Blacklist Duration
IP Phone Administrator Guide Advanced Operational Features Blacklist Duration The Blacklist Duration feature helps to reduce unnecessary delays during proxy/ registrar server failures, caused by the IP phone repeatedly sending SIP messages to a failed server. If you enable this feature, then whenever the IP phone sends a SIP message to a server, and does not get a response, the phone automatically adds the server to the blacklist.
Page 693 Configuring a Server Blacklist Using the Aastra Web UI You use the following procedure to configure Blacklist Duration using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings In the “Blacklist Duration” field, specify the length of time, in seconds, that a failed server remains on the server blacklist.
Page 694: Whitelist Proxy
IP Phone Administrator Guide Advanced Operational Features Whitelist Proxy To protect your IP phone network, you can configure a “Whitelist Proxy” feature that screens incoming call requests received by the IP phones. When this feature is enabled, an IP phone accepts call requests from a trusted proxy server only. The IP phone rejects any call requests from an untrusted proxy server Configuring Whitelist Proxy Using the Configuration Files You use the following parameter to configure the whitelist proxy feature using the...
Page 695 Configuring Whitelist Proxy Using the Aastra Web UI Use the following procedure to configure the Whitelist Proxy feature using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings The "Whitelist Proxy" field is disabled by default. To enable this field, check the box. When this feature is enabled, an IP phone accepts call requests from a trusted proxy server only.
Page 696: Transport Layer Security (Tls)
IP Phone Administrator Guide Advanced Operational Features Transport Layer Security (TLS) The IP Phones support a transport protocol called Transport Layer Security (TLS) and Persistent TLS. TLS is a protocol that ensures communication privacy between the SIP phones and the Internet. TLS ensures that no third party may eavesdrop or tamper with any message.
Page 697 Notes: Persistent TLS requires the outbound proxy server and outbound proxy port parameters be configured in either the configuration files or the Aastra Web UI (Advanced Settings->Global SIP->Basic SIP Network Settings). There can be only one persistent TLS connection created per phone.
Page 698 IP Phone Administrator Guide Advanced Operational Features When an IP phone receives an incoming call, the IP phone does the following actions: • Checks to see if the incoming call is from a registered proxy server. • If the call is forwarded via a registered proxy server, then the message has already been verified and authenticated by the server.
Page 699 Configuring TLS Using the Aastra Web UI To configure TLS using the Aastra Web UI, you must enable TLS or Persistent TLS first. Then you must define the TLS certificate file names that you want the phone to use. Use the following procedure to configure TLS using the Aastra Web Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings.
Page 700 IP Phone Administrator Guide Advanced Operational Features Aastra Web UI Click on Advanced Settings->TLS Support. Enter the certificate file names and the private key file name in the appropriate fields. The Root and Intermediate Certificate files contain one root certificate and zero or more intermediate certificates which must be placed in order of certificate signing with root certificate being the first in the file.
Page 701: 802.1X Support
802.1x Support The IP phones support the IEEE 802.1x protocol. The 802.1x protocol is a standard for passing Extensible Authentication Protocol (EAP) over a wired or wireless Local Area Network (LAN). The 802.1x protocol on the IP phone facilitates media-level access control, and offers the capability to permit or deny network connectivity, control LAN access, and apply traffic policy, based on user or endpoint identity.
Page 702 IP Phone Administrator Guide Advanced Operational Features • If the certificates and private key ARE stored in the phone, the phone uses them during the authentication process. • If the phone uses EAP-TLS for successful authentication, after the phone reboots, it downloads the latest certificates and private key files to the phone. •...
Page 703: Md5 Password
Configuring the 802.1x Protocol Using the Configuration Files You use the following parameters to configure the 802.1x Protocol on your phone using the configuration files. For EAP-MD5 use: • eap type • identity • md5 password • pc port passthrough enabled For EAP-TLS use: •...
Page 704 IP Phone Administrator Guide Advanced Operational Features Configuring the 802.1x Protocol Using the IP Phone UI Use the following procedure to configure the 802.1x Protocol on your phone using the IP Phone UI. Note: certificates and private keys must already be configured and stored on the phone.
Page 705 Aastra IP Phone UI Step Action On 9480i, 9480i CT, 6755i, 6757i, and 6757i CT: Select Network Settings->Ethernet->Enable PassThru Port. On the 9143i, 6751i, 6753i: Select Network Settings->Ethernet->PC Port Enabled. Ethernet Link 1. LAN Port Link 2. PC Port Link 3.
Page 706 IP Phone Administrator Guide Advanced Operational Features Aastra IP Phone UI Step Action The PC PassThru Port is enabled by default. Enable PassThru Port Enable PassThru Port - Change Note: The PC PassThru Port must be enabled to use the 802.1x Protocol. Press Done (on 9480i, 9480i CT, 6755i, 6757i, 6757i CT).
Page 707 Aastra IP Phone UI Step Action Select EAP-MD5 to configure the phone to use MD5 authentication; Select EAP-TLS to configure the phone to use TLS authentication. 802.1x Mode Disabled EAP-MD5 EAP-TLS Cancel - Done - Note: The 802.1x Protocol is disabled by default. If you select EAP-TLS authentication, you must use the configuration files or the Aastra Web UI to configure the certificates and private key for the phone.
Page 708 IP Phone Administrator Guide Advanced Operational Features Aastra IP Phone UI Step Action Enter the identity or username used for authenticating the phone. Username Username: - Backspace Nextspace - Cancel - - ABC Done - Use the keys as applicable while entering the username; then press Done (9480i, 9480i CT, 6755i, 6757i, 6757i CT).
Page 709 Aastra IP Phone UI Step Action Use the keys as applicable while entering the password; then press Done (9480i, 9480i CT, 6755i, 6757i, 6757i CT). Press Set (9143i, 6751i, 6753i). Press the key to save your settings and exit from the IP Phone UI. Configuring the 802.1x Protocol Using the Aastra Web UI Use the following procedure to configure the 802.1x Protocol on your phone using the Aastra Web UI.
Page 710 IP Phone Administrator Guide Advanced Operational Features Aastra Web UI In the “MD5 Password” field, enter a password used for the MD5 authentication of the phone. For example, password1. Click Click on Advanced Settings->Network->Basic Network Settings. The “PC Port PassThru Enable/Disable” field is enabled by default. To disable this field, uncheck the box.
Page 711 Aastra Web UI To configure EAP-TLS: Click on Advanced Settings->802.1x Support. In the “EAP Type” field, select EAP-TLS. Valid values are: Disabled (Default), EAP-MD5, and EAP-TLS. In the “Identity” field, enter an Identity for the IP phone for which you are configuring 802.1x. For example, phone1.
Page 712 IP Phone Administrator Guide Advanced Operational Features Aastra Web UI In the “Trusted Certificates Filename” field, enter the filename that contains the trusted certificates. For example: trusted_certificates.pem. Click Click on Advanced Settings->Network->Basic Network Settings. The “PC Port PassThru Enable/Disable” field is enabled by default. To disable this field, uncheck the box.
Page 713: Symmetric Udp Signaling
Symmetric UDP Signaling By default, the IP phones use symmetric UDP signaling for outgoing UDP SIP messages. When symmetric UDP is enabled, the IP phone generates and listens for UDP messages using port 5060. You can manually disable symmetric UDP signaling using the IP phone’s configuration file.
Page 714: Removing Useragent And Server Sip Headers
IP Phone Administrator Guide Advanced Operational Features Removing UserAgent and Server SIP Headers Currently, the phone always configures the SIP UserAgent/Server headers to contain: Aastra <PhoneModel>/<FirmwareVersion> You can suppress the addition of these headers by using the following parameter in the configuration files: •...
Page 715: Gruu And Sip.instance Support
GRUU and sip.instance Support Globally Routable User-Agent URIs (GRUUs) provide a way for anyone on the Internet to route a call to a specific instance of a User-Agent. The IP phones provide GRUU support using draft-ietf-sip-gruu-15. A sip.instance is added to all non-GRUU contacts. By default, this feature is enabled. You can enable or disable this support using the configuration files.
Page 716: Multi-Stage Digit Collection (Billing Codes) Support (For Sylantro Servers)
IP Phone Administrator Guide Advanced Operational Features Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro Servers) The IP Phones support Multi-Stage Digit Collection (billing codes) for Sylantro Servers. Sylantro Server features, like mandatory and optional billing codes, requires that the application server notify the phone to collect more digits before completing the call.
Page 717 For example, suppose the IP phone user is using billing code 300, and dialing the external number 617-238-5500. The IP user then enters the number using the following format: 6172385000#300 Using mandatory billing codes, if the user is configuring a Speeddial number, then they enter the number using the following format: <phonenumber>%23<billingcode>...
Page 718 IP Phone Administrator Guide Advanced Operational Features Numbers Not Requiring Billing Codes Billing codes are not required for the following two types of calls: • Emergency calls (E911) • Calls between extensions 6-48 41-001160-03, Rev 00, Releaes 2.4...
Page 719: Configurable Dns Queries
Configurable DNS Queries The domain name system (DNS) is the way that Internet domain names are located and translated into Internet Protocol addresses. A domain name is a meaningful and easy-to-remember identifier for an Internet address. The lists of domain names and IP addresses are distributed throughout the Internet in a hierarchy of authority within a database of records.
Page 720 IP Phone Administrator Guide Advanced Operational Features Note: On the phone side, if you configure the phone with a Fully- Qualified Domain Name (FQDN) proxy and specified port, the phone always sends “A only” lookups to find the Host IP Address of the proxy. Configuring the DNS Query Method You can configure the DNS query method for the phone to use for performing DNS lookups using the following parameter in the configuration files:...
Page 721: Ignore Out Of Sequence Errors
Ignore Out of Sequence Errors An Administrator can configure the phone via the “sip accept out of order requests” parameter to ignore CSeq number errors on all SIP dialogs on the phone. When this parameter is enabled, the phone no longer verifies that the sequence numbers increase for each message within a dialog, and does not report a "CSeq Out of Order"...
Page 722: Early-Only" Parameter In Replaces Header Rfc3891
IP Phone Administrator Guide Advanced Operational Features “Early-Only” Parameter in Replaces Header RFC3891 The phones support the “early-only” parameter in the “Replaces” header according to RFC3891. When the phone receives a Replaces header with the early-only parameter, it replaces the existing dialog if the call is still in the early state.
Page 723: Encrypted Files On The Ip Phone
Encrypted Files on the IP Phone About this chapter Introduction This chapter provides information about encryption on the IP phones and provides methods an administrator can use to store encrypted files to a server. Topics This chapter covers the following topics: Topic Encrypted Files on the IP Phone Configuration File Encryption Method...
Page 724 IP Phone Administrator Guide Encrypted Files on the IP Phone Encrypted Files on the IP Phone An encryption feature for the IP phone allows Service Providers the capability of storing encrypted files on their server to protect against unauthorized access and tampering of sensitive information (i.e., user accounts, login passwords, registration information).
Page 725 To make changes to the configuration files, the System Administrator must save the original files. Note: If the use of encrypted configuration files is enabled (via security.tuz or pre-provisioned on the IP phone) the aastra.cfg and <mac>.cfg files are ignored, and only the encrypted equivalent files aastra.tuz and <mac>.tuz are read.
Page 726: Procedure To Encrypt Configuration Files
IP Phone Administrator Guide Encrypted Files on the IP Phone Procedure to Encrypt Configuration Files To encrypt the IP phone configuration files: Open a command line window application (i.e., DOS window). At the prompt, enter anacrypt.exe and press <Return>. C:\> anacrypt.exe -h Provides encryption of the configuration files used for the family of Aastra IP phones, using 56bit triple-DES and site-specific keys.
Page 727 Examples The following examples illustrate the use of the anacrypt.exe file. Example 1 Generating a security.tuz file with password 1234abcd For firmware version 2.2.0 and up: C:\>anacrypt -i -p 1234abcd For any firmware version: C:\>anacrypt -i -p 1234abcd -v1 Example 2 Encrypting a single aastra.cfg file with password 1234abcd C:\>anacrypt aastra.cfg -p 1234abcd Example 3...
Page 728: Vendor Configuration File Encryption
IP Phone Administrator Guide Encrypted Files on the IP Phone Example 5 Encrypting all cfg files in C:\data with password 1234abcd using the new MAC encryption and generating a security.tuz file at the same time.(2.2.0 and up) C:\>anacrypt -d C:\data -p 1234abcd -m -i Example 6 Encrypting all cfg files in C:\data with password 1234abcd using the and generating a security.tuz file at the same time for all firmware versions.(any...
Page 729 Configuring Vendor Configuration File Encryption Use the following procedure to configure vendor configuration file encryption on the IP Phones. Configuration Files For specific parameters you can set in the configuration files for automatic update, see Appendix A, the section, “Configuration Encryption Setting” 41-001160-03, Rev 00, Releaes 2.4 Encrypted Files on the IP Phone Encrypted Files on the IP Phone...
Page 730 IP Phone Administrator Guide Encrypted Files on the IP Phone 41-001160-03, Rev 00, Releaes 2.4...
Page 731: Upgrading The Firmware About This Chapter
About this chapter Introduction This chapter provides information about upgrading the IP phone firmware. Topics This chapter covers the following topics: Topic Upgrading the Firmware Using the “Firmware Update” Page in the Aastra Web UI Using the Restart Feature Using the Auto-Resync Feature 41-001160-03, Rev 00, Releaes 2.4 Upgrading the Firmware Upgrading the Firmware...
Page 732: Using The "Firmware Update" Page In The Aastra Web Ui
IP Phone Administrator Guide Upgrading the Firmware Upgrading the Firmware The IP phones support the protocols, TFTP, FTP, HTTP or HTTPS to download configuration files and upgrade firmware to the phones from a configuration server. The configuration server should be ready and able to accept connections. For information on configuration server requirements, see Chapter 1, the section, “Configuration Server Requirement”...
Page 733 Use the following procedure to manually update the firmware on your phone from the specified configuration server. Aastra Web UI Step Action Click on Advanced Settings->Firmware Update. 41-001160-03, Rev 00, Releaes 2.4 Upgrading the Firmware Upgrading the Firmware...
Page 734 IP Phone Administrator Guide Upgrading the Firmware Aastra Web UI Step Action In the “File Name” field, enter the firmware file name (<phone model>.st) that you want to download to your IP phone. For example, 53i.st (for a 6753i phone). Note: This file name must match the actual name of the firmware file residing on your configuration server.
Page 735: Using The Restart Feature
Aastra Web UI Step Action (FTP only) In the “Password ” field, enter the password that is used for authentication when the FTP server is accessed. Click This starts the upgrade process. If the upgrade is successful the following message displays on the screen: "Firmware Upgrade Successful".
Page 736 IP Phone Administrator Guide Upgrading the Firmware Restarting the Phone Using the Aastra Web UI Aastra Web UI Click on Operation->Reset->Phone. Click to restart the phone. 41-001160-03, Rev 00, Releaes 2.4...
Page 737: Using The Auto-Resync Feature
Using the Auto-Resync Feature The auto-resync feature on the IP phones allows an administrator to enable the phone to be updated automatically once a day at a specific time in a 24-hour period if the files on the server have changed. This feature works with TFTP, FTP, HTTP, and HTTPS servers.
Page 738 IP Phone Administrator Guide Upgrading the Firmware Enabling Auto-Resync Using the Configuration Files Use the following procedure to configure automatic updates of the IP phone firmware, configuration files, or both. Configuration Files For specific parameters you can set in the configuration files for automatic update, see Appendix A, the section, “Configuration Server Settings”...
Page 739 Enabling Auto-Resync Using the Aastra Web UI Use the following procedure to enable auto-resync for the phones in your network. Aastra Web UI Step Action Click on Advanced Settings->Configuration Server->Auto-Resync. Auto-Sync Parameters 41-001160-03, Rev 00, Releaes 2.4 Upgrading the Firmware Upgrading the Firmware...
Page 740 IP Phone Administrator Guide Upgrading the Firmware Aastra Web UI Step Action In the “Mode” field, select the auto-resync mode you want to use to automatically update the phone. Valid values are: None Disable auto-resync Configuration Files Updates the configuration files on the IP phone automatically at the specified time if the files on the server have changed.
Page 741 Aastra Web UI Step Action Click on Operation->Reset. In the "Restart Phone" field click The update performs automatically at the time you designated. 41-001160-03, Rev 00, Releaes 2.4 Upgrading the Firmware Upgrading the Firmware to restart the IP phone and apply the update. 8-11...
Page 742 IP Phone Administrator Guide Upgrading the Firmware 8-12 41-001160-03, Rev 00, Releaes 2.4...
Page 743 Upgrading the Firmware Upgrading the Firmware 41-001160-03, Rev 00, Releaes 2.4 8-13...
Page 744 IP Phone Administrator Guide Upgrading the Firmware 8-14 41-001160-03, Rev 00, Releaes 2.4...
Page 746 IP Phone Administrator Guide Upgrading the Firmware 8-16 41-001160-03, Rev 00, Releaes 2.4...
Page 747: Troubleshooting About This Chapter
About this chapter Introduction This chapter describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes. It also includes answers to questions you may have while using the IP phones. Topics This chapter covers the following topics: Topic Troubleshooting Log Settings...
Page 748 IP Phone Administrator Guide About this chapter Topic How do I restart the IP phone? How do I set the IP phone to factory default? How do I erase the phone’s local configuration? How to reset a user’s password? How do I lock and unlock the phone? Page page 9-22 page 9-23...
Page 749: Troubleshooting
Troubleshooting This section describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes. Using the Aastra Web UI, a system administrator can: • Assign an IP address and IP port in which to save log files •...
Page 750: Module/Debug Level Settings
IP Phone Administrator Guide Troubleshooting In the Aastra Web UI, you use the following parameters to configure log settings: • Log IP - The IP address for which to save log files for troubleshooting purposes. • Log Port - The IP port to use to save log files for troubleshooting purposes. Reference For more information about the log setting configuration parameters, see Appendix...
Page 751 Aastra Web UI Parameters KBD (Keyboard module) NET (Network module) PROVIS (Provisioning module) RTPT (Realtime Transport module) SND (Sound module) PROF (Profiler module) XML (Extension Markup Lanaguage) STUN (Simple Traversal of User Datagram Protocol (UDP) through Network Address Translation (NAT) Setting Values for the Module/Debug Levels There are 6 debug levels for the modules.
Page 752 IP Phone Administrator Guide Troubleshooting Example 1 To turn two or more debug levels on at the same time, you add the value associated with each level. For example, Fatal Errors + Errors + Warnings = 1 + 2 + 4 = 7 log module linemgr: 7 log module user interface: 7 log module sip: 7...
Page 753: Support Information
Support Information You can save the local and/or server configuration files of the IP phone to the location specified in the "Log Settings" section. Performing this task allows Aastra Technical Support to view the current configuration of the IP phone and troubleshoot as necessary. In the “Support Information”...
Page 754 IP Phone Administrator Guide Troubleshooting Performing Troubleshooting Tasks Use the following procedures to perform troubleshooting on the IP phone via the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see page A-244.
Page 755 Aastra Web UI Step Action Click on Advanced Settings->Troubleshooting. To set log settings: In the "Log IP" field, enter the IP address of where you want log files to be stored. In the "Log Port" field, enter the port number associated with the IP address specified in the "Log IP" field.
Page 756 IP Phone Administrator Guide Troubleshooting Aastra Web UI Step Action Click Click on Operation->Reset. In the "Restart Phone" field click To set blog modules: Select a module for which you want to have log files created, and sent to a blog. Enter a debug level value in the “Debug Level”...
Page 757 Aastra Web UI Step Action Click on Operation->Reset. In the "Restart Phone" field click To perform support tasks: To store the local configuration file to the specified location, click on local.cfg" field. To store the server configuration file to the specified location, click on "Get server.cfg"...
Page 758: Watchdog Task Feature
IP Phone Administrator Guide Troubleshooting WatchDog Task Feature The IP Phones include a troubleshooting feature called the “WatchDog” task that monitors the status of the phones and provides the ability to get stack traces from the last time the phone failed. When the phone detects a failure (i.e., a crash), it automatically reboots.
Page 759 Use the following procedure to enable/disable the WatchDog task for the IP Phones using the Aastra Web UI. You can also view the “Crash Log” generated by the WatchDog task using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Troubleshooting. Enable/Disable WatchDog Enable/Disable WatchDog Task The “WatchDog”...
Page 760 IP Phone Administrator Guide Troubleshooting Aastra Web UI View the Crash Log To view a crash log, in the “Get a Crash Log” field, click the SAVE AS button. You can open the file immediately, or you can save the Crash Log to your PC. 9-14 41-001160-03, Rev 00, Releaes 2.4...
Page 761: Error Messages Display
Error Messages Display An Administrator can view generated error messages that may have occurred during startup or reboot of the IP Phones. The IP Phone UI has a selection on the Phone Status page called, “Error Messages” at the location, Options->Phone Status->Error Messages.
Page 762 IP Phone Administrator Guide Troubleshooting Viewing the Error Messages Using the IP Phone UI Use the following procedure to view the error messages, if any, that generated during startup. IP Phone UI Press the Options key on the phone to enter the Options List. Select Phone Status.
Page 763 IP Phone UI If error messages display, use the UP and DOWN navigation keys to view the messages. If no error message exist, the message, “No Error Messages” displays on the screen. 6755i, 6757i, 6757i CT 9480i, 9480i CT 6751i, 6753i, 9143i When done viewing, press Done or Exit to exit the Error Messages screen.
Page 764 IP Phone Administrator Guide Troubleshooting Viewing the Error Messages Using the Aastra Web UI Use the following procedure to view the error messages, if any, that generated during startup. Aastra Web UI Click on Advanced Settings->Troubleshooting->Error Messages. Error Messages Scroll down to the “Error Messages” section to view the error messages that may have generated during startup or reboot of the IP Phone.
Page 765: Troubleshooting Solutions
Troubleshooting Solutions Description This section describes solutions to some most common problems that can occur while using the IP phones. Why does my phone display “Application missing”? If you have experienced networking issues while the phone was downloading the application from the TFTP server, it is possible that the phone can no longer retrieve the required firmware file.
Page 766: Why Does My Phone Display The "No Service" Message
IP Phone Administrator Guide Troubleshooting Solutions Please ensure that the TFTP server is running and accessible on the network. If the firmware file is correctly located on the running TFTP server, the phone will locate the file and reload the application onto the phone. Why does my phone display the “No Service”...
Page 767: Why Is My Phone Not Receiving The Tftp Ip Address From The Dhcp Server
Reason: Neither of the <mac>.tuz and aastra.tuz files are present on the configuration server (TFTP/FTP/HTTP). Fix: Create the encrypted files using anacrypt.exe and copy them to the configuration server. Reason: The encrypted <mac>.tuz or aastra.tuz file is encrypted using a different version of anacrypt.exe than the phone firmware.
Page 768: How Do I Restart The Ip Phone
IP Phone Administrator Guide Troubleshooting Solutions How do I restart the IP phone? IP Phone UI Step Action Press on the phone to enter the Options List. Select Restart Phone. For 9143i, 6751i, 6753i: Press # to confirm. Note: To cancel the Restart, press the 3 key. For 9480i, 9480i CT, 6755i, 6757i, 6757i CT: Press Restart.
Page 769: How Do I Set The Ip Phone To Factory Default
How do I set the IP phone to factory default? IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu and enter your Administrator Password (default is 22222). Select Factory Default. For 9143i, 6751i, 6753i: The “Restore Defaults?”...
Page 770: How Do I Erase The Phone's Local Configuration
IP Phone Administrator Guide Troubleshooting Solutions How do I erase the phone’s local configuration? IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu and enter your Administrator Password (default is 22222). Select Erase Local Config. For 9143i, 6751i, 6753i: The “Erase local config?”...
Page 771: How To Reset A User's Password
How to reset a user’s password? IP Phone UI Press on the phone to enter the Options List. Select User Password. Enter the current user password. Press Enter. Enter the new user password. Note: The IP phones support numeric characters only in passwords. If you enter a password with alpha characters, the phone uses the default password instead.
Page 772 IP Phone Administrator Guide Troubleshooting Solutions Aastra Web UI Step Action In the "Confirm Password" field, enter the new user password again. Click to save your changes. 9-26 41-001160-03, Rev 00, Releaes 2.4...
Page 773: How Do I Lock And Unlock The Phone
How do I lock and unlock the phone? IP Phone UI Step Action Lock the phone: Press on the phone to enter the Options List. Select Phone Lock. The prompt, “Lock the phone?” displays. Press Lock to lock the phone. Unlock the phone: Press on the phone to enter the Options List.
Page 774 IP Phone Administrator Guide Troubleshooting Solutions Aastra Web UI Click on Operation->Phone Lock. Lock the phone: In the “Lock the Phone?” field, click The phone locks dynamically and displays the following message: “Phone is locked”. Unlock the phone: Click on Operation->Phone Lock. In the “Unlock the Phone?”...
Page 775: Configuration Parameters
About this appendix Introduction This appendix describes the parameters you can set in the configuration files for the IP phones. The configuration files include <mac.cfg> and config.cfg. Topics This appendix covers the following topics: Topic Setting Parameters in Configuration Files Operational, Basic, and Advanced Parameters Simplified IP Phone UI Options Menu Network Settings...
Page 776 IP Phone Administrator Guide About this appendix Topic Rport Setting Local SIP UDP/TCP Port Setting Local SIP TLS Port HTTPS Client and Server Settings HTTPS Server Certificate Validation Settings UPnP Settings Virtual Local Area Network (VLAN) Settings Type of Service (ToS)/DSCP Settings Time and Date Settings Time Server Settings Custom Time Zone and DST Settings...
Page 777 Topic Call Forward Settings Call Forward Key Mode Settings LLDP-MED and ELIN Settings Missed Calls Indicator Settings XML Settings Action URI Settings XML SIP Notify Settings Polling Action URI Settings Ring Tone and Tone Set Global Settings Ring Tone Per-Line Settings Incoming Call Interrupts Dialing Setting Switch Focus to Ringing Line Preferred Line and Preferred Line Timeout...
Page 778 IP Phone Administrator Guide About this appendix Topic Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Softkey Settings for 9480i, 9480i CT, 6755i, 6757i, 6757i CT Programmable Key Settings for 9143i, 6753i, and 6755i Top Softkey Settings for 6757i and 6757i CT Handset Feature Key Settings for the 9480i CT and 6757i CT Expansion Module Key Settings for M670i (6753i, 6755i, 6757i, 6757i CT) and M675i (for 6755i, 6757i, 6757i CT)
Page 779 Topic Troubleshooting Parameters Log Settings WatchDog Settings 41-001160-03, Rev 00, Release 2.4 Page page A-244 page A-244 page A-247...
Page 780: Setting Parameters In Configuration Files
IP Phone Administrator Guide Setting Parameters in Configuration Files Setting Parameters in Configuration Files You can set specific configuration parameters in the configuration files for configuring you IP phone. The aastra.cfg and <mac>.cfg files are stored on the server. The aastra.cfg file stores global IP phone configuration settings. The <mac>.cfg file stores configuration settings specific to the IP phone with that MAC address.
Page 781: Operational, Basic, And Advanced Parameters
Operational, Basic, and Advanced Parameters The following sections provide the configuration parameters you can configure on the IP phone. Each parameter table includes the name of the parameter, a description, the format, default value, range, and example. The table also provides the method for which the parameters can be configured (IP phone UI, Aastra Web UI, or configuration files).
Page 782: Network Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Network Settings Parameter – dhcp DHCP (in Web UI) Description Format Default Value Range Example Parameter – Ip Address (in Web UI) Description Format Default Value Range Example IP phone UI Options->Administrator Menu->...
Page 783 Parameter – subnet mask Subnet Mask (in Web UI) Description Format Default Value Range Example Parameter – default gateway Gateway (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP phone UI Options->Administrator Menu-> Network Settings Aastra Web UI Advanced Settings->Network->...
Page 784 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – IP phone UI dns1 Aastra Web UI Primary DNS (in Web UI) Configuration Files Description Primary domain name server IP address. For any of the IP address settings on the IP phone a domain name value can be entered instead of an IP address.
Page 785 Parameter – ethernet port 0 LAN Port (in Web UI) Description Format Default Value Range Example Parameter – ethernet port 1 PC Port (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP phone UI Options->Administrator Menu->...
Page 786 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – pc port passthru enabled Description Format Default Value Range Example A-12 IP phone UI Options->Administrator Menu-> Network Settings->Ethernet Link Aastra Web UI Advanced Settings->Network-> Basic Network Settings Configuration Files aastra.cfg, <mac>.cfg Enables or disables the PC port on the phone to be used for 802.1x authentication support.
Page 787: Dhcp Option Settings
DHCP Option Settings Option 12 Parameter– Configuration Files hostname IP Phone UI Hostname Aastra Web UI (in Web UI) Description Specifies the hostname DHCP Option 12 that the phone sends with the DHCP Request packet. Note: If you change this parameter, you must restart your phone for the change to take affect.
Page 788 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Options 159 and 160 - DHCP Option Override Parameter– Configuration Files dhcp config option IP Phone UI override DHCP Download Options Aastra Web UI (in Web UI) Description The value specified for this parameter overrides the precedence order for determining a configuration server.
Page 789: Password Settings
Password Settings Parameter – admin password Description Format Default Value Range Example Parameter – user password Current Password (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Configuration Files aastra.cfg, <mac>.cfg Allows you to set a new administrator password for the IP phone. Note: The IP phones support numeric characters only in passwords.
Page 790: Emergency Dial Plan Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Emergency Dial Plan Settings Parameter – Configuration Files emergency dial plan Aastra Web UI Description Allows you to specify an emergency number to use on your IP phone so a caller can contact emergency services in the local area when required. The default emergency numbers on the IP phones is 911, 999, 112, and 110.
Page 791: Aastra Web Ui Settings
Parameter – options password enabled Description Format Default Value Range Example Aastra Web UI Settings Parameter – web interface enabled Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Configuration Files aastra.cfg, <mac>.cfg Enables or disables password protection of the Options key on the IP phone.
Page 792: Configuration Server Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Configuration Server Settings Parameter – IP phone UI download protocol Aastra Web UI Download Protocol Configuration Files (in Web UI) Description Protocol to use for downloading new versions of software to the IP phone. Format Text Default Value...
Page 793 Parameter – tftp path Description Format Default Value Range Example Parameter – alternate tftp server Alternate TFTP (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings-> Configuration Server->Settings IP Phone UI Options->Administrator Menu->...
Page 794 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – alternate tftp path Description Format Default Value Range Example Parameter – IP phone UI use alternate tftp Aastra Web UI Use Alternate TFTP Configuration Files (in Web UI) Description Enables or disables the alternate TFTP server.
Page 795 Parameter – ftp server FTP Server (in Web UI) Description Format Default Value Range Example Parameter – ftp path Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP phone UI Options->Administrator Menu-> Network Settings->FTP Server Aastra Web UI Advanced Settings->Configuration Server Configuration Files aastra.cfg, <mac>.cfg...
Page 796 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – IP phone UI ftp username Aastra Web UI FTP User Name Configuration Files (in Web UI) Description The username to enter for accessing the FTP server. This will become effective after this configuration file has been downloaded into the phone.
Page 797 Parameter – http server HTTP Server (in Web UI) Description Format Default Value Range Example Parameter – http path HTTP Path (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP phone UI Options->Administrator Menu-> Network Settings->HTTP Server Aastra Web UI Advanced Settings->Configuration Server...
Page 798 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – http port HTTP Port (in Web UI) Description Format Default Value Range Example Parameter – IP phone UI https server HTTPS Server Aastra Web UI (in Web UI) Configuration Files Description The HTTPS server’s IP address.
Page 799 Parameter – https path HTTPS Path (in Web UI) Description Format Default Value Range Example Parameter – https port HTTPS Port (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP phone UI Options->Administrator Menu-> Network Settings->HTTPS->...
Page 800 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI auto resync mode Configuration Files Mode (in Web UI) Description Determines whether the configuration server automatically updates the configuration files only, the firmware only, both the firmware and configuration files, or disables automatic updates.
Page 801 Parameter – auto resync time Time (24-hour) (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Configuration Server-> Auto-Resync Configuration Files aastra.cfg, <mac>.cfg Sets the time of day in a 24-hour period for the IP phone to be automatically updated.
Page 802 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter– Configuration Files auto resync max delay Aastra Web UI Maximum Delay (in Web UI) Description Specifies the maximum time, in minutes, the phone waits past the scheduled time before starting a checksync. Format Integer Default Value...
Page 803: Network Address Translation (Nat) Settings
Network Address Translation (NAT) Settings Parameter – sip nat ip NAT IP (in Web UI) Description Format Default Value Range Example Parameter – sip nat port NAT SIP Port (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP phone UI Options->Administrator Menu->SIP Settings Aastra Web UI...
Page 804 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip nat rtp port NAT RTP Port (in Phone UI and Web UI) Description Format Default Value Range Example Parameter – sip nortel nat support Nortel NAT Traversal Enabled (in Web UI) Description Format...
Page 805: Rport Setting
Parameter – sip nortel nat timer Nortel NAT Timer (in Web UI) Description Format Default Value Range Example Rport Setting Parameter – sip rport Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Network Configuration Files aastra.cfg, <mac>.cfg The interval, in seconds, that the phone sends SIP ping requests to the...
Page 806: Local Sip Udp/Tcp Port Setting
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Local SIP UDP/TCP Port Setting Parameter – sip local port Description Format Default Value Range Example Local SIP TLS Port Parameter – sip local tls port Description Format Default Value Range Example A-32 Aastra Web UI:...
Page 807: Https Client And Server Settings
HTTPS Client and Server Settings Parameter – https client method HTTPS Client Method (in Web UI) Description Format Default Value Range Example Parameter – https redirect http get HTTPS Server - Redirect HTTP to HTTPS (in Web UI) Description Format Default Value Range Example...
Page 808 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – https block http post xml HTTPS Server - Block XML HTTP POSTs (in Web UI) Description Format Default Value Range Example A-34 IP Phone UI Options->Administrator Menu-> Network Settings->HTTPS-> HTTPS Server->XML Aastra Web UI Advanced Settings->Network->...
Page 809: Https Server Certificate Validation Settings
HTTPS Server Certificate Validation Settings Parameter– Configuration Files https validate certificates IP Phone UI Validate Certificates (in Web UI) Aastra Web UI Description Enables or disables the HTTPS validation of certificates on the phone. When this parameter is set to 1, the HTTPS client performs validation on SSL certificates before accepting them.
Page 810 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter– Configuration Files https validate hostnames IP Phone UI Check Certificate Hostnames Aastra Web UI (in Web UI) Description Enables or disables the HTTPS validation of hostnames on the phone. Format Boolean Default Value 1 (enabled)
Page 811: Upnp Settings
UPnP Settings Parameter – upnp manager UPnP (in Web UI) Description Format Default Value Range Example Parameter – upnp gateway Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP phone UI Options->Administrator Menu-> Network Settings->UPnP Aastra Web UI Advanced Settings->Network->...
Page 812: Virtual Local Area Network (Vlan) Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI upnp mapping lines Configuration Files UPnP Mapping Lines (in Web UI) Description Enables or disables the use of Universal Plug and Play (UpnP) on a specific line on the IP phone. Note: For this feature to work, UPnP must be enabled on the phone (upnp manager and upnp gateway must be set).
Page 813 Parameter – priority non-ip Priority, Non-IP Packet (in Web UI) Description Format Default Value Range Example LAN Port (Ethernet Port 0) Parameters Parameter – vlan id VLAN ID (for LAN Port in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP phone UI Options->Administrator Menu->...
Page 814 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – IP phone UI tos priority map SIP Priority RTP Priority RTCP Priority (for LAN Port in Web UI) Aastra Web UI Configuration Files Description This parameter is based on the Type of Service (ToS), Differentiated Services Code Point (DSCP) setting for SIP (tos sip parameter), RTP (tos rtp parameter) and RTCP (tos rtcp parameter).
Page 815 The following table identifies the default DSCP-to-priority mapping structure. DSCP Range 8-15 16-23 24-31 32-39 40-47 48-55 56-63 41-001160-03, Rev 00, Release 2.4 DSCP Priority A-41...
Page 816 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters PC Port (Ethernet Port 1) Parameters Parameter – IP phone UI vlan id port 1 VLAN ID Aastra Web UI (for PC Port in Configuration Files Web UI) Description Specifies the VLAN ID used to pass packets through to a PC via Port 1. Note: If you set the VLAN id port 1 (passthrough port) to 4095, all untagged packets are sent to this port.
Page 817 Parameter – QoS eth port 1 priority Priority (for PC Port in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP phone UI Options->Administrator Menu-> Network Settings->VLAN->Passthrough ->Priority Aastra Web UI Advanced Settings->Network->VLAN->Port 1 Configuration Files aastra.cfg, <mac>.cfg Specifies the priority value used for passing VLAN packets through to a PC via Port 1.
Page 818: Type Of Service (Tos)/Dscp Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Type of Service (ToS)/DSCP Settings Parameter – IP phone UI tos sip Aastra Web UI (in Web UI) Configuration Files Description The Differentiated Services Code Point (DSCP) for SIP packets. Format Integer Default Value Range...
Page 819: Time And Date Settings
Time and Date Settings Parameter – time format Time Format (in Phone UI) Description Format Default Value Range Example Parameter – date format Date Format (in Phone UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP phone UI Options->Time and Date->Time Format Configuration Files aastra.cfg, <mac>.cfg...
Page 820 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – dst config Daylight Savings (in Phone UI) Description Format Default Value Range Example Parameter – time zone name Time Zone (in Phone UI) Description Format Default Value Range Example A-46 IP phone UI Options->Time and Date->Daylight Savings...
Page 821 Time Zone Name/Time Zone Code Table Time Zone Name AD-Andorra AE - United Arab Emirates (Dubai) AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AS-Pago Pago AT-Vienna AU-Lord Howe AU-Tasmania AU-Melbourne AU-Sydney AU-Broken Hill AU-Brisbane AU-Lindeman AU-Adelaide AU-Darwin AU-Perth AW-Aruba AZ - Azerbaijan (Baku) BA-Sarajevo BB-Barbados BE-Brussels...
Page 822 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Time Zone Name CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe...
Page 823 Time Zone Name HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo KY-Cayman LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU - Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru...
Page 824 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Time Zone Name PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador...
Page 825 Time Zone Name VA-Vatican YU-Belgrade 41-001160-03, Rev 00, Release 2.4 Time Zone Code A-51...
Page 826: Time Server Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Time Server Settings Parameter – time server disabled NTP Time Servers (in Web UI) Description Format Default Value Range Example Parameter – time server1 Time Server 1 (in Web UI) Description Format Default Value Range...
Page 827 Parameter – time server2 Time Server 2 (in Web UI) Description Format Default Value Range Example Parameter – time server3 Time Server 3 (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Basic Settings->Preferences->...
Page 828: Custom Time Zone And Dst Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Custom Time Zone and DST Settings Parameter – time zone minutes Description Format Default Value Range Example Parameter – dst minutes Description Format Default Value Range Example A-54 Configuration Files aastra.cfg, <mac>.cfg The number of minutes the timezone is offset from UTC (Coordinated Universal Time).
Page 829 Parameter – dst [start|end] relative date Description Format Default Value Range Example Absolute Time Parameter – dst start month Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Configuration Files aastra.cfg, <mac>.cfg Specifies how to interpret the start and end day, month, and week parameters - absolute (0) or relative (1).
Page 830 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – dst end month Description Format Default Value Range Example A-56 Configuration Files aastra.cfg, <mac>.cfg The month that DST ends. Valid values are 1 to 12 (January to December). Integer 1 (January) 2 (February) 3 (March)
Page 831 Parameter – dst start day Description Format Default Value Range Example Parameter – dst end day Description Format Default Value Range Example Parameter – dst start hour Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Configuration Files aastra.cfg, <mac>.cfg The day of the month that DST starts.
Page 832 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – dst end hour Description Format Default Value Range Example Relative Time Parameter – dst start month Description Format Default Value Range Example A-58 Configuration Files aastra.cfg, <mac>.cfg The hour that DST ends. Valid values are an integer from 0 (midnight) to Integer 0 (midnight) to 23 dst end hour: 23...
Page 833 Parameter – dst end month Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Configuration Files aastra.cfg, <mac>.cfg The month that DST ends. Valid values are 1 to 12 (January to December). Integer 1 (January) 2 (February) 3 (March) 4 (April) 5 (May) 6 (June)
Page 834 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – dst start week Description Format Default Value Range Example Parameter – dst end week Description Format Default Value Range Example A-60 Configuration Files aastra.cfg, <mac>.cfg The week in the specified month in which DST starts. Valid value is a positive or negative integer from 1 to 5.
Page 835 Parameter – dst start day Description Format Default Value Range Example Parameter – dst end day Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Configuration Files aastra.cfg, <mac>.cfg The day of the specified week in the specified month that DST starts on. Valid values are an integer from 1 to 7.
Page 836 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – dst start hour Description Format Default Value Range Example Parameter – dst end hour Description Format Default Value Range Example A-62 Configuration Files aastra.cfg, <mac>.cfg The hour that DST starts. Valid values are an integer from 0 (midnight) to 23.
Page 837: Backlight Mode Settings (9480I, 9480I Ct, 6755I, 6757I, 6757I Ct
Backlight Mode Settings (9480i, 9480i CT, 6755i, 6757i, 6757i CT) Parameter – backlight mode Backlight (in Phone UI) Description Format Default Value Range Example Parameter – bl on time Backllight On Time (in Phone UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP phone UI...
Page 838: Live Dialpad Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Live Dialpad Settings Parameter – live dialpad Live Dialpad (in Phone UI) Description Format Default Value Range Example A-64 IP phone UI Options->Preferences->Live Dialpad Configuration Files aastra.cfg, <mac>.cfg Turns the “Live Dialpad” feature ON or OFF. With live dial pad ON, the IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed.
Page 839: Sip Local Dial Plan Settings
SIP Local Dial Plan Settings Parameter – sip dial plan Local Dial Plan (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Basic Settings->Preferences Configuration Files aastra.cfg, <mac>.cfg A dial plan describes the number and pattern of digits that a user dials to reach a particular telephone number.
Page 840 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip dial plan terminator Send Dial Plan Terminator (in Web UI) Description Format Default Value Range Example Parameter – sip digit timeout Digit Timeout (in Web UI) Description Format Default Value Range Example...
Page 841: Sip Basic, Global Settings
SIP Basic, Global Settings SIP Global Authentication Settings Parameter – sip screen name Screen Name (in Web UI) Description Format Default Value Range Example Parameter – sip screen name 2 Screen Name 2 (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4...
Page 842 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip user name Phone Number (in Web UI) Description Format Default Value Range Example Parameter – sip display name Caller ID (in Web UI) Description Format Default Value Range Example A-68 IP Phone UI...
Page 843 Parameter – sip auth name Authentication Name (in Web UI) Description Format Default Value Range Example Parameter – sip password Password (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP Phone UI Options->Administrator Menu->>SIP Settings Aastra Web UI Advanced Settings->Global SIP->...
Page 844 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip bla number BLA Number (in Web UI) Description Format Default Value Range Example Parameter – sip mode Line mode (in Web UI) Description Format Default Value Range Example A-70 Aastra Web UI Advanced Settings->Global SIP->...
Page 845 SIP Global Network Settings. Parameter – sip proxy ip Proxy Server (in Web UI) Description Format Default Value Range Example Parameter – sip proxy port Proxy Port (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP Phone UI Options->Administrator Menu->SIP Settings Aastra Web UI...
Page 846 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip backup proxy ip Backup Proxy Server (in Web UI) Description Format Default Value Range Example Parameter – sip backup proxy port Backup Proxy Port (in Web UI) Description Format Default Value Range...
Page 847 Parameter – sip outbound proxy port outbound proxy port (in Web UI) Description Format Default Value Range Example Parameter – sip registrar ip Registrar Server (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Global SIP->...
Page 848 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip registrar port Registrar Port (in Web UI) Description Format Default Value Range Example Parameter – sip backup registrar ip Backup Registrar Server (in Web UI) Description Format Default Value Range Example A-74...
Page 849 Parameter – sip backup registrar port Backup Registrar Port (in Web UI) Description Format Default Value Range Example Parameter – sip registration period Registration Period (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Global SIP->...
Page 850: Sip Basic, Per-Line Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters SIP Basic, Per-Line Settings The following parameters are SIP per-line settings. The value of "N" is 1 - 9 for 9143i, 9480i, 9480i CT, 6753i, 6755i, 6757i, and 6757i CT. SIP Per-Line Authentication Settings Parameter –...
Page 851 Parameter – sip lineN user name Phone Number (in Web UI) Description Format Default Value Range Example Parameter – sip lineN display name Caller ID (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <mac>.cfg...
Page 852 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip lineN auth name Authentication Name (in Web UI) Description Format Default Value Range Example Parameter – sip lineN password Password (in Web UI) Description Format Default Value Range Example A-78 Aastra Web UI...
Page 853 Parameter – sip lineN bla number BLA Number (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <mac>.cfg Allows you to assign a phone number that is shared on specific lines on the IP phone.
Page 854 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip lineN mode Line Mode (in Web UI) Description Format Default Value Range Example A-80 Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <mac>.cfg Allows you to configure the mode of the line. Applicable values are: •...
Page 855 SIP Per-Line Network Settings. Parameter – sip lineN proxy ip Proxy Server (in Web UI) Description Format Default Value Range Example Parameter – sip lineN proxy port Proxy Port (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files...
Page 856 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip linex backup proxy ip Backup Proxy Server (in Web UI) Description Format Default Value Range Example Parameter – sip linex backup proxy port Backup Proxy Port (in Web UI) Description Format Default Value...
Page 857 Parameter – sip lineN outbound proxy Outbound Proxy Server (in Web UI) Description Format Default Value Range Example Parameter – sip lineN outbound proxy port Outbound Proxy Port (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files...
Page 858 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip lineN registrar ip Registrar Server (in Web UI) Description Format Default Value Range Example A-84 Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <mac>.cfg The address of the registrar for which the IP phone uses to send REGISTER requests.
Page 859 Parameter – sip lineN registrar port Registrar Port (in Web UI) Description Format Default Value Range Example Parameter – sip linex backup registrar ip Backup Registrar Server (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files...
Page 860 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip linex backup registrar port Backup Registrar Port (in Web UI) Description Format Default Value Range Example Parameter – sip lineN registration period Registration Period (in Web UI) Description Format Default Value Range...
Page 861: Bla Support For Mwi
BLA Support for MWI Parameter – sip mwi for bla account MWI for BLA Account (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Configuration Files aastra.cfg, <mac>.cfg Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Enables or disables a BLA configured line to send an MWI SUBSCRIBE message for the BLA account.
Page 862: Centralized Conferencing Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Centralized Conferencing Settings Global Settings Parameter – sip centralized conf Conference Server URI (in Web UI) Description Format Default Value Example A-88 Aastra Web UI Advanced->Global SIP Settings-> Basic SIP Network Settings Configuration Files aastra.cfg, <mac>.cfg Globally enables or disables SIP centralized conferencing for an IP phone as follows:...
Page 863 Per-Line Settings Parameter – sip lineN centralized conf Conference Server URI (in Web UI) Description Format Default Value Examples 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced->Line <1 thru 9>-> Basic SIP Network Settings Configuration Files aastra.cfg, <mac>.cfg Enable or disable per-line SIP centralized conferencing for an IP phone as follows: •...
Page 864: Sip Join Feature For 3-Way Conference
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters SIP Join Feature for 3-Way Conference Parameter – sip join support Description Format Default Value Range Example A-90 Configuration Files aastra.cfg, <mac>.cfg Enables or disables the phone to allow a conference to be set up with a join header as described in RFC 3911.
Page 865: Http/Https Authentication Support For Broadsoft Cms
HTTP/HTTPS Authentication Support for Broadsoft CMS Parameter – http digest username Description Format Default Value Range Example Parameter – http digest password Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Configuration Files aastra.cfg, <mac>.cfg Specifies the username to use for HTTP/HTTPS digest authentication. The server uses this username for authentication purposes when loading configuration to the phone over HTTP/HTTPS.
Page 866: Advanced Sip Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg http digest force login Description Enables and disables the display of a LOGIN key on the phone’s idle screen. Note: After the server has authenticated the phone, this parameter must be set to “0”...
Page 867 Parameter – sip explicit mwi subscription period Explicit MWI Timeout (in Web UI) Description Format Default Value Range Example Parameter – sip send mac Send MAC Address in REGISTER Message (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Global SIP->...
Page 868 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip send line Send Line Number in REGISTER Message (in Web UI) Description Format Default Value Range Example Parameter – sip session timer Session Timer (in Web UI) Description Format Default Value Range...
Page 869 Parameter – sip T1 timer T1 Timer (in Web UI) Description Format Default Value Range Example Parameter – sip T2 timer T2 Timer (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Global SIP->...
Page 870 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip transaction timer Transaction Timer (in Web UI) Description Format Default Value Range Example A-96 Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg The amount of time, in milliseconds that the phone allows the callserver (registrar/proxy) to respond to SIP messages that it sends.
Page 871 Parameter – sip transport protocol Transport Protocol (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg The protocol that the Real-Time Transport Protocol (RTP) port on the IP phone uses to send out SIP signaling packets.
Page 872 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip registration retry timer Registration Failed Retry Timer (in Web UI) Description Format Default Value Range Example Parameter – sip registration timeout retry timer Registration Timeout Retry Timer (in Web UI) Description Format Default Value...
Page 873 Parameter – sip registration renewal timer Registration Renewal Timer (in Web UI) Description Format Default Value Range Example Parameter – sip blf subscription period BLF Subscription Period (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Global SIP->...
Page 874 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI sip acd subscription period Configuration Files ACD Subscription Period (in Web UI) Description Specifies the time period, in seconds, that the IP phone resubscribes the Automatic Call Distribution (ACD) subscription service after a software/ firmware upgrade or after a reboot of the IP phone.
Page 875: Missed Call Summary Subscription Settings
Missed Call Summary Subscription Settings Global Parameters Parameter – sip missed call summary subscription Missed Call Summary Subscription (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Enables or disables the Missed Call Summary Subscription feature.
Page 876 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI sip missed call summary subscription period Configuration Files Missed Call Summary Subscription Period (in Web UI) Description Specifies the amount of time, in seconds, that the phone uses the Missed Calls Summary Subscription feature.
Page 877 Per-Line Parameter Parameter – sip lineN missed call summary subscription Missed Call Summary Subscription (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Enables or disables the Missed Call Summary Subscription feature.
Page 878: As-Feature-Event Subscription Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters As-Feature-Event Subscription Settings Parameter – sip lineN as-feature-event subscription Description Format Default Value Range Example Parameter – sip as-feature-event subscription period Description Format Default Value Range Example A-104 Aastra Web UI: Advanced Settings->LineN->...
Page 879: Transport Layer Security (Tls) Settings
Transport Layer Security (TLS) Settings To configure TLS, you must enter the “sip transport protocol” parameter with a value of “4” (TLS). See the “sip transport protocol” description on Also enter the following parameters in the configuration files to configure TLS: Parameter –...
Page 880 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI sips root and intermediate Configuration Files certificates Root and Intermediate Certificates Filename (in Web UI) Description Allows you to specify the SIP Root and Intermediate Certificate files to use when the phone uses the TLS transport protocol to setup a call.
Page 881 Parameter – sips local certificate Local Certificate Filename (in Web UI) Description Format Default Value Range Example Parameter – sips private key Private Key Filename (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->TLS Support Configuration Files aastra.cfg, <mac>.cfg...
Page 882 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI sips trusted certificates Configuration Files Trusted Certificates Filename (in Web UI) Description Allows you to specify the Trusted Certificate files to use when the phone uses the TLS transport protocol to setup a call. The Trusted Certificate files define a list of trusted certificates.
Page 883: 802.1X Support Settings
802.1x Support Settings Use the following parameters to configure the 802.1x Protocol on your phone using the configuration files. For EAP-MD5 use: • eap type • identity • md5 password • pc port passthrough enabled For EAP-TLS use: • eap type •...
Page 884 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – pc port passthru enabled PC Port PassThru Enable/ Disable (in Web UI) Description Format Default Value Range Example Parameter – eap type EAP Type (in Web UI) Description Format Default Value Range Example...
Page 885 Parameter – identity Identity (in Web UI) Description Format Default Value Range Example Parameter – md5 password MD5 Password (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP Phone UI: Options->Administrator Menu-> Network Settings->Ethernet Link-> 802.1x Settings->EAP-MD5 Settings Aastra Web UI: Advanced Settings->802.1x Support->General...
Page 886 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – 802.1x root and intermediate certificates Root and Intermediate Certificates (in Web UI) Description Format Default Value Range Example Parameter – 802.1x local certificate Local Certificate (in Web UI) Description Format Default Value Range...
Page 887 Parameter – 802.1x private key Private Key (in Web UI) Description Format Default Value Range Example Parameter – 802.1x trusted certificates Trusted Certificates (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI: Advanced Settings->802.1x Support->...
Page 888: Rtp, Codec, Dtmf Global Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters RTP, Codec, DTMF Global Settings Global Settings Parameter – sip rtp port RTP Port Base (in IP Phone UI) RTP Port (in Web UI) Description Format Default Value Range Example A-114 IP Phone UI Options->Administrator Menu->...
Page 889 Parameter – sip use basic codecs Basic Codecs (in Web UI) Description Format Default Value Range Example Parameter – sip out-of-band dtmf Force RFC2833 Out-of-Band DTMF (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Global SIP->RTP Settings Configuration Files...
Page 890 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip customized codec Customized Codec Preference List (in Web UI) Description Format Default Value Range Example Parameter – sip dtmf method DTMF Method (in Web UI) Description Format Default Value Range Example A-116...
Page 891 Parameter – sip srtp mode RTP Encryption (in Web UI) Description Format Default Value Range Example Parameter – sip silence suppression Silence Suppression (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Global SIP->...
Page 892 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Per-Line Settings Parameter – sip lineN dtmf method DTMF Method (in Web UI) Description Format Default Value Range Example Parameter – sip lineN srtp mode Description Format Default Value Range Example A-118 Aastra Web UI Advanced Settings->Global SIP->RTP Settings...
Page 893: Autodial Settings
Autodial Settings Global Settings Parameter – sip autodial number Autodial Number (in Web UI) Description Format Default Value Range Examples 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Global SIP-> Autodial Settings Configuration Files aastra.cfg, <mac>.cfg Globally specifies the SIP phone number that the IP phone autodials when the handset is lifted from the phone cradle.
Page 894 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip autodial timeout Autodial Timeout (in Web UI) Description Format Default Value Range Examples Per-Line Settings Parameter – sip lineN autodial number Autodial Number (in Web UI) Description Format Default Value Range Examples...
Page 895 Parameter – sip lineN autodial timeout AutoDial Timeout (in Web UI) Description Format Default Value Range Examples 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->LineN->Autodial Settings Configuration Files aastra.cfg, <mac>.cfg On a per-line basis, this parameter specifies the time, in seconds, that the phone waits to dial a preconfigured number after the handset is lifted from the IP phone cradle.
Page 896: Voicemail Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Voicemail Settings Parameter – sip lineN vmail Note: The value of "N" is 1 - 9 for 9143i, 9480i, 9480i CT, 6753i, 6755i, 6757i, 6757i CT. Description Format Default Value Range Example A-122 Configuration Files...
Page 897: Directory Settings
Directory Settings Parameter – directory 1 Directory List (in Web UI) Description Format Default Value Range Example Parameter – directory 2 Directory List (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Operation->Directory Configuration Files aastra.cfg, <mac>.cfg...
Page 898: Callers List Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Configuration Files directory disabled Description Enables or disables the Directory on the IP phone. If this parameter is set to 0, users can access the Directory List via the IP phone UI.
Page 899: Customize Callers List And Services Key
Customize Callers List and Services Key Parameter – services script Description Format Default Value Range Example Parameter – callers list script Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Configuration Files aastra.cfg, <mac>.cfg Allows you to specify a specific URI for accessing services after pressing the Services key.
Page 900: Call Forward Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Call Forward Settings Parameter – IP Phone UI call forward disabled Aastra Web UI Configuration Files Description Enables or disables the ability to configure Call Forwarding. If this parameter is set to 0, a user and administrator can configure Call Forwarding via the Aastra Web UI and the IP Phone UI using the "Call Forward"...
Page 901: Call Forward Key Mode Settings
Call Forward Key Mode Settings Parameter – call forward key mode Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI: Basic Settings->Preferences->General Configuration Files aastra.cfg, <mac>.cfg Sets the mode for how the phone uses “call forwarding” (CFWD) •...
Page 902 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Example The following is an example of configuring the CFWD key mode in the configuration files: call forward key mode: 2 softkey1 type: call forward softkey1 states: idle connected incoming outgoing busy In the above example, softkey 1 is configured for CFWD on line 1 (account 1) with a “custom”...
Page 903: Lldp-Med And Elin Settings
LLDP-MED and ELIN Settings Parameter– Configuration Files lldp IP Phone UI LLDP Support (IP Phone UI) Aastra Web UI LLDP (in Web UI) Description Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED) on the IP Phone. Format Boolean Default Value...
Page 904 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter– Configuration Files use lldp elin Aastra Web UI Use LLDP ELIN (in Web UI) Description Enables or disables the use of an Emergency Location Identification Number (ELIN) received from LLDP as a caller ID for emergency numbers. Format Boolean Default Value...
Page 905: Missed Calls Indicator Settings
Missed Calls Indicator Settings Parameter – missed calls indicator disabled Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Configuration Files aastra.cfg, <mac>.cfg Enables or disables the Missed Calls Indicator. If the "missed calls indicator disabled" parame.ter is set to 0, the indicator increments as unanswered calls come into the IP phone.
Page 906: Xml Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters XML Settings Parameter – xml get timeout Description Format Default Value Range Example Parameter – Aastra Web UI xml application URI Configuration Files XML Application URI (in Web UI) Description This is the XML application you are loading into the IP phone configuration. Format HTTP server path or fully qualified Domain Name Default Value...
Page 907 Parameter – xml application title XML Application Title (in Web UI) Description Format Default Value Range Example Parameter – xml application post list XML Push Server List (Approved IP Addresses) (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Operation->Softkeys and XML->Services Configuration Files...
Page 908 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – xml beep notification XML Beep Support (in Web UI) Description Format Default Value Range Example Parameter – xml status scroll delay Status Scroll Delay (seconds) (in Web UI) Description Format Default Value Range...
Page 909: Action Uri Settings
Action URI Settings Parameter – action uri startup Startup (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Advanced Settings->Action URI Configuration Files aastra.cfg, <mac>.cfg Specifies the URI for which the phone executes a GET on when a startup event occurs.
Page 910 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – action uri registered Successful Registration (in Web UI) Description Format Default Value Range Example A-136 Aastra Web UI Advanced Settings->Action URI Configuration Files aastra.cfg, <mac>.cfg Specifies the URI for which the phone executes a GET on when a successful registration event occurs.
Page 911 Parameter– Configuration Files action uri registration Aastra Web UI event Registration Event (in Web UI) Description Specifies the URI that the phone executes a GET on, when a registration event change occurs. This parameter uses the following variables to determine the state of the event: $$REGISTRATIONSTATE$$ $$REGISTRATIONCODE$$ Note: This action URI is not called when the same event is repeated (for...
Page 912 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – action uri incoming Incoming Call (in Web UI) Description Format Default Value Range Example Parameter – action uri outgoing Outgoing Call (in Web UI) Description Format Default Value Range A-138 Aastra Web UI Advanced Settings->Action URI...
Page 913 Example Parameter – action uri offhook Offhook (in Web UI) Description Format Default Value Range Example Parameter – action uri onhook Onhook (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 action uri outgoing: http://10.50.10.140/ outgoing.php?number=$$REMOTENUMBER$$ Aastra Web UI Advanced Settings->Action URI...
Page 914 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter– Aastra Web UI action uri disconnected Configuration Files Description Specifies the URI that the phone executes a GET on, when it transitions from the incoming, outgoing, calling, or connected state into the idle state. This parameter uses the following variables to determine the state of the line: $$LINESTATE$$ $$LOCALIP$$...
Page 915: Xml Sip Notify Settings
XML SIP Notify Settings Parameter – sip xml notify event Description Format Default Value Range Example Parameter – action uri xml sip notify Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI: Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Enables or disables the phone to accept or reject an aastra-xml SIP...
Page 916: Polling Action Uri Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Polling Action URI Settings Parameter – action uri poll Description Format Default Value Range Example Parameter – action uri poll interval Description Format Default Value Range Example A-142 Aastra Web UI Advanced Settings->Action URI Configuration Files aastra.cfg, <mac>.cfg Specifies the URI to be called every "action uri poll interval"...
Page 917: Ring Tone And Tone Set Global Settings
Ring Tone and Tone Set Global Settings Parameter – ring tone Global Ring Tone (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP Phone UI Options->Tones->Set Ring Tone Aastra Web UI: Basic Settings->Preferences->Ring Tones Configuration Files aastra.cfg, <mac>.cfg Globally sets the type of ring tone on the IP phone.
Page 918 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – tone set Tone Set (in Web UI) Description Format Default Value Range Example A-144 IP Phone UI Options->Tones->Tone Set Aastra Web UI: Basic Settings->Preferences->Ring Tones Configuration Files aastra.cfg, <mac>.cfg Globally sets a tone set for a specific country.
Page 919: Ring Tone Per-Line Settings
Ring Tone Per-Line Settings Parameter – lineN ring tone N=1 through 9 Line N (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI: Basic Settings->Preferences->Ring Tones Configuration Files aastra.cfg, <mac>.cfg Sets the type of ring tone on the IP phone on a per-line basis. Ring tone can be set to one of six distinct rings.
Page 920: Incoming Call Interrupts Dialing Setting
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Incoming Call Interrupts Dialing Setting Parameter – incoming call cancels dialing Incoming Call Interrupts Dialing (in Web UI) Description A-146 Aastra Web UI: Basic Settings->Preferences->General Configuration Files aastra.cfg, <mac>.cfg Enables or disables how the phone handles incoming calls while the phone is dialing out.
Page 921 Description (Cont’d) Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Transfer/Conference Call Behavior If you are dialing the phone to transfer or conference a call, and your phone receives an incoming call, your dialing is never interrupted (regardless of whether the “Incoming Call Interrupts Dialing” is enabled or disabled).
Page 922: Switch Focus To Ringing Line
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Switch Focus to Ringing Line Parameter – switch focus to ringing line Description Format Default Value Range Example A-148 Aastra Web UI: Basic Settings->Preferences->General Configuration Files aastra.cfg, <mac>.cfg Specifies whether or not the UI focus is switched to a ringing line while the phone is in the connected state.
Page 923: Preferred Line And Preferred Line Timeout
Preferred Line and Preferred Line Timeout Parameter– Configuration Files preferred line Aastra Web UI Preferred Line (in Web UI) Description Specifies the preferred line to switch focus to when incoming or outgoing calls end on the phone. Format Integer Default Value Range 0 (none - disables the preferred line focus feature) 1 to 9...
Page 924: Goodbye Key Cancels Incoming Call
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Goodbye Key Cancels Incoming Call Parameter – goodbye cancels incoming call Goodbye Key Cancels Incoming Call (in Web UI) Description Format Default Value Range Example A-150 Aastra Web UI: Basic Settings->Preferences->General Configuration Files aastra.cfg, <mac>.cfg Enable or disables the behavior of the Goodbye Key on the IP phone.
Page 925: Stuttered Dial Tone Setting
Stuttered Dial Tone Setting Parameter – stutter disabled Stuttered Dial Tone (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI: Basic Settings->Preferences->General Configuration Files aastra.cfg, <mac>.cfg Enable or disables the playing of a stuttered dial tone when there is a message waiting on the IP phone.
Page 926: Call Waiting Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Call Waiting Settings Parameter – Aastra Web UI call waiting Configuration Files Call Waiting (in Web UI) Description Allows you to enable or disable Call Waiting on the IP phone. If you enable call waiting (default), the user has the option of accepting a second call while currently on the first call.
Page 927: Message Waiting Indicator Settings
Parameter – call waiting tone Play Call Waiting Tone (in Web UI) Description Format Default Value Range Example Message Waiting Indicator Settings Parameter – mwi led line Message Waiting Indicator Line (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI: Basic Settings->Preferences->General...
Page 928: Dnd Key Mode Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters DND Key Mode Settings Parameter – dnd key mode Description Format Default Value Range Example Example The following is an example of configuring the mode for DND in the configuration files: dnd key mode: 2 softkey1 type: dnd softkey1 states: idle connected incoming outgoing busy...
Page 929: Priority Alert Settings
Priority Alert Settings Parameter – priority alerting enabled Enable Priority Alerting (in Web UI) Description Format Default Value Range Example For Sylantro Server only Parameter – alert auto call distribution auto call distribution (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4...
Page 930 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – alert community 1 community-1 (in Web UI) Description Format Default Value Range Example Parameter – alert community 2 community-2 (in Web UI) Description Format Default Value Range Example A-156 Aastra Web UI: Basic Settings->Preferences->...
Page 931 Parameter – alert community 3 community-3 (in Web UI) Description Format Default Value Range Example Parameter – alert community 4 community-4 (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg...
Page 932 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – alert external alert external (in Web UI) Description Format Default Value Range Example Parameter – alert emergency alert emergency (in Web UI) Description Format Default Value Range Example A-158 Aastra Web UI: Basic Settings->Preferences->...
Page 933 Parameter – alert group Group (in Web UI) Description Format Default Value Range Example Parameter – alert internal alert internal (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg When an "alert group"...
Page 934: Bellcore Cadence Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – alert priority alert priority (in Web UI) Description Format Default Value Range Example Bellcore Cadence Settings Parameter– Configuration Files bellcore cadence dr2 Description Sets the cadence for Bellcore-dr2. Note: You can define up to 8 cadence rings. The value of -1 indicates “do not repeat”.
Page 935 Parameter– Configuration Files bellcore cadence dr3 Description Sets the cadence for Bellcore-dr3. Note: You can define up to 8 cadence rings. The value of -1 indicates “do not repeat”. Format Integer Default Value 400,200,400,200,800,4000 Range Example bellcore cadence dr3: 400,200,400,200,800,4000 Parameter–...
Page 936: Language Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Language Settings Parameter – language Webpage Language (in Web UI) Description Format Default Value Range Example A-162 IP Phone UI Options->Language Aastra Web UI Basic Settings->Preferences-> Language Settings->Webpage Language Configuration File aastra.cfg, <mac>.cfg The language you want to display in the IP Phone UI and the Aastra Web Valid values for 9143i, 9480i, 6751i, 6753i, 6755i, 6757i are:...
Page 937 Parameter– IP Phone UI: input language Aastra Web UI: Configuration Files Input Language (in Web UI) Description Allows you to specify the language to use for inputs on the IP Phone. Entering a language value for this parameter allows users to enter text and characters in the IP Phone UI, Aastra Web UI, and in XML applications via the keypad on the phone, in the language(s) specified.
Page 938: Language Pack Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Language Pack Settings Parameter – language N Language N (in Web UI) Where “N” can be 1, 2, 3, or Description Format Default Value Range Example A-164 Aastra Web UI Basic Settings->Preferences-> Language Settings Configuration File <mac>.cfg...
Page 939 The following table identifies the language code to use for the IP phone language packs. Language Codes (from Standard ISO 639) Language English European French French Canadian European Spanish Mexican Spanish German Italian The following table identifies the country codes to use for the IP phone language packs.
Page 940 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Country BAHAMAS BAHRAIN BANGLADESH BARBADOS BELARUS BELGIUM BELIZE BENIN BERMUDA BHUTAN BOLIVIA BOSNIA AND HERZEGOVINA BOTSWANA BOUVET ISLAND BRAZIL BRITISH INDIAN OCEAN TERRITORY BRUNEI DARUSSALAM BULGARIA BURKINA FASO BURUNDI CAMBODIA CAMEROON CANADA CAPE VERDE CAYMAN ISLANDS...
Page 941 Country DENMARK DJIBOUTI DOMINICA DOMINICAN REPUBLIC ECUADOR EGYPT EL SALVADOR EQUATORIAL GUINEA ERITREA ESTONIA ETHIOPIA FALKLAND ISLANDS (MALVINAS) FAROE ISLANDS FIJI FINLAND FRANCE FRENCH GUIANA FRENCH POLYNESIA FRENCH SOUTHERN TERRITORIES GABON GAMBIA GEORGIA GERMANY GHANA GIBRALTAR GREECE GREENLAND GRENADA GUADELOUPE GUAM GUATEMALA GUERNSEY...
Page 942 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Country ICELAND INDIA INDONESIA IRAN, ISLAMIC REPUBLIC OF IRAQ IRELAND ISLE OF MAN ISRAEL ITALY JAMAICA JAPAN JERSEY JORDAN KAZAKHSTAN KENYA KIRIBATI KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF KOREA, REPUBLIC OF KUWAIT KYRGYZSTAN LAO PEOPLE'S DEMOCRATIC REPUBLIC LATVIA...
Page 943 Country MACAO MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF MADAGASCAR MALAWI MALAYSIA MALDIVES MALI MALTA MARSHALL ISLANDS MARTINIQUE MAURITANIA MAURITIUS MAYOTTE MEXICO MICRONESIA, FEDERATED STATES OF MOLDOVA, REPUBLIC OF MONACO MONGOLIA MONTENEGRO MONTSERRAT MOROCCO MOZAMBIQUE MYANMAR NAMIBIA NAURU NEPAL NETHERLANDS NETHERLANDS ANTILLES NEW CALEDONIA NEW ZEALAND NICARAGUA...
Page 944 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Country PAKISTAN PALAU PALESTINIAN TERRITORY, OCCUPIED PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERTO RICO QATAR RÉUNION ROMANIA RUSSIAN FEDERATION RWANDA A-170 Country Code 41-001160-03, Rev 00, Release 2.4...
Page 945 Country SAINT HELENA SAINT KITTS AND NEVIS SAINT LUCIA SAINT PIERRE AND MIQUELON SAINT VINCENT AND THE GRENADINES SAMOA SAN MARINO SAO TOME AND PRINCIPE SAUDI ARABIA SENEGAL SERBIA SEYCHELLES SIERRA LEONE SINGAPORE SLOVAKIA SLOVENIA SOLOMON ISLANDS SOMALIA SOUTH AFRICA SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS SPAIN SRI LANKA...
Page 946 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Country UGANDA UKRAINE UNITED ARAB EMIRATES UNITED KINGDOM UNITED STATES UNITED STATES MINOR OUTLYING ISLANDS URUGUAY UZBEKISTAN VANUATU Vatican City State VENEZUELA VIET NAM VIRGIN ISLANDS, BRITISH VIRGIN ISLANDS, U.S. WALLIS AND FUTUNA WESTERN SAHARA YEMEN Zaire...
Page 947: Suppress Dtmf Playback Setting
Suppress DTMF Playback Setting Parameter – suppress dtmf playback Suppress DTMF Playback (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Basic Settings->Preferences Configuration Files aastra.cfg, <mac>.cfg Enables and disables suppression of DTMF playback when a number is dialed from the softkeys or programmable keys.
Page 948: Display Dtmf Digits Setting
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Display DTMF Digits Setting Parameter – Aastra Web UI display dtmf digits Configuration Files Display DTMF Digits (in Web UI) Description Enables and disables the display of DTMF digits when dialing on the IP phone.
Page 949: Intercom, Auto-Answer, And Barge In Settings
Intercom, Auto-Answer, and Barge In Settings Outgoing Intercom Settings Parameter – sip intercom type Type (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Basic Settings->Preferences-> Outgoing Intercom Settings Configuration Files aastra.cfg, <mac>.cfg Determines whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed.
Page 950 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI sip intercom prefix code Configuration Files Prefix Code (in Web UI) Description The prefix to add to the phone number for server-side outgoing Intercom calls. This parameter is required for all server-side Intercom calls. Note: The example below shows *96 for the prefix code which is used for Sylantro servers.
Page 951 Incoming Intercom Settings Parameter – sip allow auto answer Auto-Answer (in Web UI) Description Format Default Value Range Example Parameter – sip intercom mute mic Microphone Mute (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Basic Settings->Preferences->...
Page 952 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI sip intercom warning tone Configuration Files Play Warning Tone (in Web UI) Description Enables or disables a warning tone to play when the phone receives an incoming intercom call on an active line.
Page 953: Group Paging Rtp Settings
Group Paging RTP Settings Parameter – paging addr list Description Format Default Value Range Example Example The following is an example of configuring RTP streaming for Paging applications using the configuration files: paging addr list: 224.0.0.2:10000,239.0.1.20:15000 softkey1 type: multicast softkey1 label: Group 1 softkey1 value: 224.0.0.2:10000,239.0.1.20:15000 41-001160-03, Rev 00, Release 2.4 Aastra Web UI:...
Page 954: Audio Transmit And Receive Gain Adjustment Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Audio Transmit and Receive Gain Adjustment Settings Parameter – Configuration Files headset tx gain Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the headset microphone to t he far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Page 955 Parameter – handset tx gain Description Format Default Value Range Example Parameter – handset sidetone gain Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Configuration Files aastra.cfg, <mac>.cfg This is the increased (+db) or decreased (-db) amount of signal transmitted from the handset microphone to the far-end party.
Page 956 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Configuration Files handsfree tx gain Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the base microphone to the far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Page 957 Parameter – audio mode Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 IP Phone UI Options->Set Audio Configuration Files aastra.cfg, <mac>.cfg Allows you to configure how the "handsfree" key on the IP phone operates. Integer Speaker - Calls can be made or received using the handset or handsfree speakerphone and can be switched between the two modes by pressing the d /fkey.
Page 958: Directed Call Pickup (Blf Or Xml Call Interception) Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Directed Call Pickup (BLF or XML Call Interception) Settings Parameter – Aastra Web UI directed call pickup Configuration Files Directed Call Pickup (in Web UI) Description Enables or disables the use of "directed call pickup" feature. Format Boolean Default Value...
Page 959 Format Default Value Range Example Parameter – play a ring splash Play a Ring Splash (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Integer Not Applicable Not Applicable directed call pickup prefix: *98 Aastra Web UI Basic Settings->Preferences ->Directed Call Pickup Settings Configuration Files...
Page 960: Acd Auto-Available Timer Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters ACD Auto-Available Timer Settings Parameter – Aastra Web UI acd auto available Configuration Files Auto Available (in Web UI) Description Enables or disables the use of the ACD Auto-Available Timer. Format Boolean Default Value 0 (disabled)
Page 961: Park And Pickup Global Settings (9480I, 9480I Ct, 6757I/6757I Ct Only
Park and Pickup Global Settings (9480i, 9480i CT, 6757i/6757i CT only) Parameter – sprecode Park Call (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Basic Settings->Preferences Configuration Files aastra.cfg, <mac>.cfg Specifies the code to enter before entering the extension for where you want to park an incoming call.
Page 962 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI pickupsprecode Configuration Files Pick Up Parked Call (in Web UI) Description Specifies the code to enter before entering the extension for where you want to pickup a parked call. The applicable value is dependant on the type of server in the network: Server Asterisk...
Page 963: Mapping Key Settings
Mapping Key Settings This section provides the hard key settings you can use to enable and disable the Redial, Conf, and Xfer keys on the IP phone. Parameter – redial disabled Description Format Default Value Range Example Parameter – conference disabled Description Format Default Value...
Page 964 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Configuration Files call transfer disabled Description Enables or disables the Xfer key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user. If this parameter is set to 1, pressing the Xfer key is ignored.
Page 965 Parameter – map conf key to Map Conf Key To (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Basic Settings->Preferences->Key Mapping Configuration Files aastra.cfg, <mac>.cfg Sets the Conf key as a speeddial key if a value is entered for this parameter.
Page 966: Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters
IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Softkey/Programmable Key/Feature Key/ Expansion Module Key Parameters This section provides the softkey, programmable key, feature key, and expansion module key parameters you can configure on the IP phones. The following table provides the number of keys you can configure for each model phone and expansion module, and the number of lines available for each type of phone.
Page 967: Softkey Settings For 9480I, 9480I Ct, 6755I, 6757I, 6757I Ct
Softkey Settings for 9480i, 9480i CT, 6755i, 6757i, 6757i CT The value of "N" for the following parameters is dependent on the number of softkeys available on the 9480i, 9480i CT, 6755i, 6757i, and 6757i CT models. See the table above for applicable values. Parameter –...
Page 968 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Format Default Value A-194 • webapps - Indicates the softkey is hardcoded to access an Aastra XML-based application (xml.myaastra.com). By default, Softkey 1 is assigned as the WebApps key on the 9480i, 9480i CT, 6755i, 6757i, and 6757i CT.
Page 969 Range Example 41-001160-03, Rev 00, Release 2.4 none line speeddial dnd ("do not disturb" in the Aastra Web UI) list ("BLF\List" in the Aastra Web UI) acd (“Auto call distribution” in the Aastra Web UI) dcp (“Directed Call Pickup” in the Aastra Web UI) webapps flash sprecode...
Page 970 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – softkeyN label Label (in Web UI) Description Format Default Value Range Example A-196 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg The text label that displays on the IP phone for the softkey. The “softkeyN label”...
Page 971 Parameter – softkeyN value Value (In Web UI) Description 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg This is the value you assign to the softkey. The “softkeyN value” parameter can be set for the following softkey types only: •...
Page 972 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Format Integer Default Value Not Applicable Range Example softkey1 value: 9 softkey2 value: 411 softkey4 value: http://10.50.10.140 script.pl?name=$$SIPUSERNAME$$ softkey5 value: 123456+ (example of a speeddial prefix) A-198 41-001160-03, Rev 00, Release 2.4...
Page 973 Parameter – softkeyN line Line (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Page 974 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – softkeyN states Idle, Connected, Incoming, Outgoing, Busy (in Web UI) Description Format Default Value A-200 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg Displays the status of the phone when a softkey is pressed. You can enter multiple values (idle, connected, incoming, outgoing, busy) for the "softkeyN state"...
Page 975 Range Example 41-001160-03, Rev 00, Release 2.4 Valid values are: idle The phone is not being used. connected The line currently being displayed is in an active call (or the call is on hold) incoming The phone is ringing. outgoing The user is dialing a number, or the far-end is ringing.
Page 976: Programmable Key Settings For 9143I, 6753I, And 6755I
IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Programmable Key Settings for 9143i, 6753i, and 6755i • The value of "N" for the following parameters is dependent on the number of programmable keys available on the phone models. See the table on for the applicable values Parameter –...
Page 977 Format Default Value 41-001160-03, Rev 00, Release 2.4 • flash - Indicates programmable key is set to generate a flash event when it is pressed. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 978 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Range Example A-204 none line speeddial dnd ("do not disturb" in the Aastra Web UI) list (“BLF/List” in the Aastra Web UI) acd (“Auto call distribution” in the Aastra Web UI) dcp (“Directed Call Pickup”...
Page 979 Parameter – prgkeyN value Value (in Web UI) Description Format 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Operation->Programmable Keys Configuration Files aastra.cfg, <mac>.cfg This is the value you assign to the programmable key. The “prgkeyN value” parameter can be set for the following softkey types only: •...
Page 980 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Default Value Range Example prgkey3 value: 411 prgkey4 value: 123456+ (example of a speeddial prefix) Parameter– prgkeyN line Line (in Web UI) Description Format Default Value Range Example A-206 Aastra Web UI Operation->Programmable Keys Configuration Files aastra.cfg, <mac>.cfg This is the line associated with the programmable key you are...
Page 981: Top Softkey Settings For 6757I And 6757I Ct
Top Softkey Settings for 6757i and 6757i CT Parameter – topsoftkeyN type Top Softkeys->Type (in Web UI) Description 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg The type of softkey to configure. Valid types are: •...
Page 982 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Format Default Value A-208 • flash - Indicates the softkey is set to generate a flash event when it is pressed, or a feature key is pressed on the CT handsets. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 983 Range Example 41-001160-03, Rev 00, Release 2.4 none line speeddial list ("BLF\List" in the Aastra Web UI) acd (“Auto call distribution” in the Aastra Web UI) dcp (“Directed Call Pickup” in the Aastra Web UI) webapps flash sprecode call forward park pickup blf/xfer...
Page 984 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – topsoftkeyN label Top Softkeys->Label (in Web UI) Description Format Default Value Range Example A-210 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg The text label that displays on the IP phone for the softkey. The “topsoftkeyN label”...
Page 985 Parameter – topsoftkeyN value Top Softkeys->Value (In WEb UI) Description 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg This is the value you assign to the softkey. The “topsoftkeyN value” parameter can be set for the following softkey types only: •...
Page 986 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Format Integer Default Value Not Applicable Range Example topsoftkey1 value: 9 topsoftkey2 value: 411 topsoftkey4 value: http://10.50.10.140 script.pl?name=$$SIPUSERNAME$$ topsoftkey5 value: 12345+ (example of a speeddial prefix) A-212 41-001160-03, Rev 00, Release 2.4...
Page 987 Parameter – topsoftkeyN line Top Softkeys->Line (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Page 988: Handset Feature Key Settings For The 9480I Ct And 6757I Ct
IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Handset Feature Key Settings for the 9480i CT and 6757i CT Parameter – featurekeyN type Type (in Web UI) Description Format Default Value Range A-214 Aastra Web UI Operation->Handset Keys Configuration Files aastra.cfg, <mac>.cfg The type of feature key to configure.
Page 989 Example Parameter – featurekeyN label Label (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 featurekey1 type: line featurekey2 type: public featurekey3 type: park featurekey4 type: pickup Aastra Web UI Operation->Handset Keys Configuration Files aastra.cfg, <mac>.cfg The text label that displays on the IP phone for the feature key.
Page 990: Expansion Module Key Settings For M670I (6753I, 6755I, 6757I, 6757I Ct) And M675I (For 6755I, 6757I, 6757I Ct
Expansion Module Key Settings for M670i (6753i, 6755i, 6757i, 6757i CT) and M675i (for 6755i, 6757i, 6757i CT) Parameter – expmodX keyN type Type (in Web UI) Description Aastra Web UI Operation->Expansion Module N Configuration Files aastra.cfg, <mac>.cfg The type of softkey to configure. Valid types are: •...
Page 991 Format Default Value 41-001160-03, Rev 00, Release 2.4 • sprecode - Indicates the softkey is configured to automatically activate specific services offered by the server. For example, if the sprecode value of *82 is configured, then by pressing the softkey, *82 automatically activates a service provided by the server.
Page 992 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Range Example A-218 • none • line • speeddial • • • list ("BLF\List" in the Aastra Web UI) • acd (“Auto call distribution” in the Aastra Web UI) • dcp (“Directed Call Pickup”...
Page 993 Parameter – expmodX keyN label Label (in Web UI) Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Aastra Web UI Operation->Expansion Module N Configuration Files aastra.cfg, <mac>.cfg The text label that displays on the softkey for the Expansion Module. The “expmodX keyN label”...
Page 994 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – Aastra Web UI expmodX keyN value Configuration Files Value (In WEb UI) Description The text label that displays on the IP phone for the softkey on the Expansion Module. The “expmodX keyN value”...
Page 995 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Example expmod1 key1 value: 9 expmod1 key2 value: 411 expmod1 key3 value: 123456+ (example of a speeddial prefix) 41-001160-03, Rev 00, Release 2.4 A-221...
Page 996 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – expmodX keyN line Line (in Web UI) Description Format Default Value Range Example A-222 Aastra Web UI Operation->Expansion Module N Configuration Files aastra.cfg, <mac>.cfg This is the line associated with the softkey you are configuring on the Expansion Module.
Page 997: Customizing The Key Type List
Customizing the Key Type List Softkeys, Programmable Keys, Expansion Module Keys Parameter – softkey selection list Description Format 41-001160-03, Rev 00, Release 2.4 Configuration Files aastra.cfg, <mac>.cfg Allows you to specify which key types to display and the order in which to display them in the “Type”...
Page 998 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Default Value Range Example A-224 • none • line • speeddial • • • list • • • • webapps • flash • sprecode • park • pi ckup Any of the key types in the “Default Value” field above. softkey selection list: blf, speeddial, line, xml •...
Page 999 Handset Feature Keys (for CT Models ONLY) Parameter – feature key selection list Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Configuration Files aastra.cfg, <mac>.cfg Allows you to specify which key types to display and the order in which to display them in the “Type”...
Page 1000: Locking Softkeys And Programmable Keys
IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Locking Softkeys and Programmable Keys Parameter– softkeyN locked Description Format Default Value Range Example Parameter– topsoftkeyN locked Description Format Default Value Range Example A-226 Configuration Files aastra.cfg, <mac>.cfg Locks the specified softkey on the 9480i, 9480i CT, 6755i, 6757i, or 6757i CT IP phone.
Page 1001: Rev 00, Release
Parameter– prgkeyN locked Description Format Default Value Range Example Parameter– featurekeyN locked Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Configuration Files aastra.cfg, <mac>.cfg Locks the specified top softkey on the 9143i, 6753i, or 6755i IP phone. Locking the key prevents a user from changing or configuring the programmable key.
Page 1002 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter– expmodX keyN locked Description Format Default Value Range Example A-228 Configuration Files aastra.cfg, <mac>.cfg Locks the specified top softkey on the 5-Series Expansion Module attached to the IP phone. Locking the key prevents a user from changing or configuring the softkey on the expansion module.
Page 1003: Locking The Save And Dlete Keys (6753I
Locking the SAVE and DLETE Keys (6753i) Parameter– Configuration Files prgkey1 locked Description Allows you to lock or unlock the Save key on the 6753i IP Phone. When the Save key is unlocked, a User can change the function of the key using the Aastra Web UI.
Page 1004: Enabling/Disabling Ability To Add/Edit Speeddial Keys
IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Enabling/Disabling Ability to Add/Edit Speeddial Keys Parameter – speeddial edit Description Format Default Value Range Example BLF List URI Settings Parameter– Aastra Web UI list uri BLF List URI Configuration Files (in Web UI) Description Specifies the URI that the phone uses to access the BLF list on the Broadsoft...
Page 1005: Customizing M675I Expansion Module Column Display
Customizing M675i Expansion Module Column Display Expansion Module 1 through 3 Parameter– expanmodXpageNleft Description Format Default Value Range Example 41-001160-03, Rev 00, Release 2.4 Configuration Files aastra.cfg, <mac>.cfg Allows you to specify a customized heading for the M675i expansion module, in the left column of a specific page. You can specify the following options for this parameter: Expansion Module 1 expanmod1page1left (Expansion Module 1, Page 1, left column)

This manual is also suitable for:

9480i ct series 9480i series 675i series

Aastra 9143i Series Administrator's Manual

Software License Agreement

Third Party Copyright Compliance

Preface

Chapter 1 Overview

Chapter 2 Configuration Interface Methods

Chapter 3 Administrator Options

Chapter 4 Configuring Network and Session Initiation Protocol (SIP) Features

Chapter 5 Configuring Operational Features

Chapter 6 Configuring Advanced Operational Features

Chapter 7 Encrypted Files on the IP Phone

Chapter 8 Upgrading the Firmware about this Chapter

Chapter 9 Troubleshooting about this Chapter

Appendix A Configuration Parameters

Quick Links

Troubleshooting

Related Manuals for Aastra 9143i Series

Summary of Contents for Aastra 9143i Series