Customizing Incoming Call Behavior - Toshiba Strata CS User Manual

Customizing incoming call behavior _________________________

You can set various call alert behaviors to occur when you receive an incoming call. If you have
Call Monitor tabs other than "My Phone," you can set call alerts separately for each tab-category
of calls (see "Call Monitor folder tabs" on page 11-3). For example, you can have the ViewPoint
title bar flash only on calls for your colleague whose Call Monitor you are sharing.
To set call alerts
1.
2.
3.
18-16
Feature
Redial
Release
Send to Voicemail
Set Personal Status
Speaker
Speed Dial
Take Call
Choose
Tools > Options
Click the ViewPoint \ Call Alerts tab.
Use the dropdown list to choose the category of incoming call for which you want to
set call alerts. The categories correspond to your Call Monitor tabs. You can set alerts
differently for each category. To set alerts that trigger on all incoming calls, select "For
all incoming calls."
Description
Redials the last call received.
Disconnects the call. Note that if another line
appearance is ringing, hanging up the phone will
connect you to that line, so Release gives you a
way to hang up without taking the new call.
Sends the call to your voicemail.
Sets the personal status of your choice. Click the
column to select the personal status
Parameter
you want. The button toggles between that
personal status and "Available." See Chapter 9.
Allows you to use the speaker option on a phone
without a speaker button.
If your phone already has a Spkr button, do not
map this command to a button. Two speaker
buttons can conflict with each other.
Places a call to the number configured for that
button. Also lets you set the speed dial number.
If your system administrator has enabled Busy
Lamp field for digital phones, Speed Dial buttons
light up when their target user is on a call. See
"Speed Dial with illuminated buttons" on
page 4-13.
Answers a ringing call.
. The Options dialog box opens.