Toshiba Strata CS User Manual page 292

A-4
Test hold audio. Enter the ID number of a hold audio
source to hear the audio exactly as callers on hold are
*19
hearing it. See your system administrator for the ID
numbers of hold audio sources.
See the next table for a list of quick call commands for
*50-56
call center agents and supervisors.
*57
Monitor another user's call. The other parties in the call
cannot hear you.
*58
Coach another user's call. The other user can hear you,
but the other parties in the call cannot.
*59 Join another user's call as a full participant, able to hear
and be heard by all parties.
*66
Redial the last call you placed.
Block outbound Caller ID for the next call. Dial *67
*67
followed by the phone number. (See also *82.)
*69
Dial the phone number of your last incoming call.
*70
Disable call waiting for the next call.
Unblock (restore) outbound Caller ID for the next call.
*82
Dial *82 followed by the phone number. (See also *67.)
Answer another ringing phone. Optionally, enter the
*91
extension of the phone to answer. Press # to connect.
(See also *99.)
*92
Retrieve a parked call.
*93
Dial a Strata CS user by name.
*95
Manage your calls on hold.
Log off from a remote session. Only available at a dial
*96
tone when logged in at a remote phone.
Answer another ringing phone within your workgroup.
*99
(See also *91.)
Quick call commands