Toshiba Strata CS User Manual page 371

music-on-hold, customized
muting
,
a call
11-16
parties in a conference call
My Numbers
,
entering
12-4
,
placing calls to
12-4
My Phone tab in Call Monitor
N
names
changing ViewPoint display of
,
dialing by
3-4
of callers displayed in Call Monitor
playing caller's over speakers
playing caller's over speakers automatically
recording for your voice title
yours in dial-by-name directory
,
navigation pane
8-10
NetMeeting. See Internet calls
notes
adding to active calls
adding to calls in Call Log
adding to voice mail
notifications of new voice mail
O
,
online Help
1-7
Operators
changing your personal one
customizing ViewPoint for
tips on transferring calls
,
Options dialog box
18-2
Options dialog box, guide to
,
orbit number
11-15
,
"& others" in Call Log
,
Outlook
1-3
ownership of calls in the Call Monitor
I-9
,
18-12
,
12-13
,
11-3
,
18-24
,
11-7
,
11-16
,
2-2
,
18-9
,
11-17
,
14-8
,
13-8
,
13-12
,
18-9
,
18-21
,
11-12
,
18-2
14-5
,
11-6
P
page string, special characters for
pager notification of voice mail
pages, placing
panes
,
Call
8-15
in Call Monitor folder
locking layout of
Phonebook
view bar
parking calls
Call Monitor tab for
using the phone
using ViewPoint
password
,
changing using the phone
18-17
changing using ViewPoint
prompting for in routing lists
prompting for when forwarding calls
resetting if you have turned off
skipping entry at logon
pasting ViewPoint items
Pause and repeat, routing list final action
PDF books
PDNs, using
personal status
overview
and state
changing an agent's
changing another user's
changing yours. See personal statuses/selecting
creating custom
in call rules
list for call center queue agents
list of pre-defined
modifying
preferences for call handling
recording names for
selecting
using the phone
,
,
13-12
,
3-6
,
11-5
,
8-13
,
8-15
,
8-11
,
11-4
,
4-11
,
11-15
,
5-10
,
8-7
,
15-11
,
,
8-3
,
8-19
,
1-7
,
4-12
,
9-2
,
C-13
,
C-19
,
9-14
,
9-6
,
17-8
,
,
9-3
,
9-6
,
9-7
,
9-7
,
5-10
13-14
,
15-5
8-3
,
15-13
9-4
I
NDEX