Toshiba VIPedge Manuals

Table of Contents

• • 5

    Table of Contents
  • 11

    Organization
  • 12

    Conventions
  • 12

    Related Documents/Media

• 13

  Chapter 1 - the Grand Tour

  • 14

    Telephone Overview
    • 14

      Fixed Buttons
    • 16

      Programmable Feature Buttons
  • 16

    Lcd
    • 16

      9-Line LCD Display
  • 17

    Soft Keys

• 19

  Chapter 2 - the Basics

  • 19

    Customizing Your Telephone
    • 19

      Volume Control
  • 20

    LCD Contrast
    • 20

      Brightness Control
    • 20

      Dial Pad and Button Beeps
    • 21

      Speakerphone/Microphone Sensitivity Adjustment
  • 21

    Telephone Terminology
  • 22

    Making a Call
    • 22

      Handset
    • 22

      Spkr Button
    • 22

      Hot Dialing
  • 22

    Dial Directory
  • 24

    Answering a Call
    • 24

      Handset
    • 24

      Speaker
    • 24

      Shift Button
    • 24

      Handsfree Answerback
  • 25

    On a Call
    • 25

      Switching Between Handset and Speakerphone
    • 25

      Microphone (MIC/Mute) Button
    • 25

      Hold
  • 26

    Message Waiting
    • 26

      Responding to a Lit Msg LED
    • 26

      Turning On/Off MW LED On Another Extension
  • 27

    LED Indicator Details

• 29

  Chapter 3 - Feature Operations

  • 29

    Account Codes
    • 30

      Voluntary Account Codes
  • 31

    Advisory Message
  • 32

    Alarm Notification
  • 32

    Automatic Callback
  • 33

    Call Forward
  • 35

    Call History
  • 36

    Call Park
  • 37

    Call Pickup
  • 38

    Call Transfer
  • 39

    Call Waiting
  • 39

    Caller ID
  • 40

    Conference Call
  • 42

    Do Not Disturb
  • 42

    Emergency Call
    • 43

      Emergency Monitoring Station
  • 43

    Emergency Ringdown
  • 43

    Message Waiting
  • 44

    Microphone Cut-Off
  • 44

    Off-Hook Call Announce (OCA)
  • 46

    Override
  • 47

    Paging
  • 48

    Privacy
  • 49

    Redial
  • 49

    Speed Dial
  • 50

    Time and Date Setting (Local)
  • 51

    Tone First / Voice First Signalling
    • 51

      Tone First Signalling
    • 51

      Voice First Signalling
  • 51

    Uniform Call Distribution
    • 52

      Login/Logout

• 53

  Chapter 4 - Messaging Features

  • 53

    Access Your Mailbox By Phone
  • 53

    Set Up Your Mailbox for the First Time
  • 54

    Check New Messages
  • 54

    Review Saved Messages
  • 54

    Envelope Information
  • 55

    Volume /Speed Control
  • 55

    Reply to a Message
  • 55

    Call Back Directly
  • 56

    Redirect a Message
  • 57

    Erase / Delete and Retrieve a Deleted Message
    • 57

      Delete a Message
    • 57

      Retrieve a Deleted Message
  • 57

    Number of Messages
  • 57

    Send a Message Directly to a Subscriber's Mailbox
  • 58

    To Mark a Message As Confidential
  • 58

    To Mark a Message As Priority
  • 59

    To Mark a Message As Priority and Confidential
  • 59

    To Request a Return Receipt for a Message
  • 59

    To Request Notification of Non-Receipt
  • 59

    To Schedule a Message for Future Delivery
  • 60

    To Send a Message Using Directory Assistance
  • 60

    To Send a Message to a Group Distribution
  • 60

    Delete a Message After Sending

• 61

  Chapter 5 - Greetings

  • 61

    Manage Your Default Greeting
  • 61

    Activate Your Extended Absence Greeting
  • 62

    Deactivate Your Extended Absence Greeting
  • 62

    Manage Your Busy Greeting
  • 62

    Manage Your Custom Greetings
  • 62

    Change Your Recorded Name

• 63

  Chapter 6 - Other Messaging Applications

  • 63

    Group Distributions
  • 63

    Set Up a Private Group Distribution List
  • 63

    Add Members to a Private Group Distribution List
  • 64

    Delete Members From a Private Group Distribution List
  • 64

    Delete a Private Group Distribution List
  • 64

    Listen to Members in a Private Group Distribution List
  • 64

    Using a Private Group Distribution List
  • 64

    Using a Global Group Distribution List
  • 65

    Personal Options
  • 65

    Message Notification
  • 65

    To Activate or Deactivate Message Notification
  • 66

    Set a Wake Up Call
  • 66

    Change Your Mailbox Password
  • 67

    Personal Assistant
  • 67

    Follow Me
    • 68

      Setting Up Follow Me
    • 68

      Accepting or Rejecting Calls at a Call-Out
    • 68

      Transfering to an Operator or Another Extension
  • 69

    Setting Up Call Screening
  • 69

    Setting Up "Do Not Disturb
  • 69

    Setting Up a Personal Schedule
  • 69

    Recording a Scheduled Greeting
  • 69

    Unified Messaging
  • 70

    Access Your Voicemails Through Email

• 71

  Chapter 7 - Call Manager Basics

  • 72

    The Main Screen
    • 72

      The Compact View
    • 75

      Expanded View
    • 76

      Screen Docked Views
    • 76

      Call Manager Main Menu
  • 77

    Shortcuts
    • 77

      Keytips
    • 77

      Hot Keys
  • 78

    The Side Window Screen
    • 78

      Call Handler Mode
    • 78

      Buttons Mode
  • 79

    Companion Application Windows
  • 79

    Screen Colors

• 81

  Chapter 8 - Using Call Manager Features

  • 81

    Adding a Call Manager Account
  • 81

    Call Handling Features
    • 81

      Making Outgoing Calls
    • 83

      Answering Calls
    • 83

      Hangup
    • 83

      Holding Calls
    • 84

      Transferring Calls
    • 84

      Call Forwarding
    • 85

      Status Messages and DND
    • 86

      Viewing Extra Call Information

• 87

  Chapter 9 - Preferences

  • 87

    Preferences
  • 87

    Config Settings
    • 88

      General
    • 92

      Dialing Tab
    • 97

      Docking Tab
    • 98

      Advanced Tab
  • 101

    Setting Up Hot Key Dialing & Popup
    • 101

      Setting Shortcut Keys
  • 103

    Skin Editor
    • 104

      Skins Files
    • 104

      Saving/Creating New/Deleting Skins
    • 105

      The Skin Editor
    • 105

      LCD Background and Text Colors
    • 106

      Insert Your Logo Into the Skin
    • 106

      Changing Call Windows Appearance
    • 106

      Email Skins
  • 107

    Tab Settings
    • 107

      Add Tab
    • 107

      Update Tab
    • 108

      Delete Tab
    • 108

      Revert

• 109

  Chapter 10 -Buttons

  • 109

    Programmable Buttons
  • 110

    User Programmable Keys
    • 110

      To Initialize Key
    • 110

      To Swap Keys
    • 110

      To Copy This Key
    • 111

      To Change Key

• 119

  Chapter 11 -Actions

  • 119

    Creating Actions
    • 120

      Attach Account Code
    • 120

      Export Call Info
    • 121

      Log Info to File
    • 121

      Lookup in Outlook
    • 122

      Minimize Phone Screen
    • 122

      Modify Call Information
    • 123

      Play WAV File
    • 124

      Pop External Web Browser
    • 124

      Pop Internal Web Browser
    • 125

      Popup Call Info Screen
    • 126

      Popup Phone Screen
    • 126

      Run Another Program
    • 127

      Send DDE Msg
    • 128

      Send Keystrokes to a Program
    • 130

      Set Phone Status Message
    • 131

      Set Phone Forwarding
    • 132

      System/Pbx Command
    • 133

      Transfer Call
  • 134

    Action Variables
    • 134

      Call Variables
    • 136

      System Variables
    • 137

      Exporting Actions
    • 137

      Importing Actions
    • 138

      Testing Actions

• 139

  Chapter 12 -Personal Call Handler

  • 139

    Personal Call Handler
  • 140

    Creating Personal Call Handling Rules
  • 147

    Like Matches
  • 148

    Unlike Matches
  • 149

    Export Rules
  • 149

    Importing Rules

• 151

  Chapter 13 -Using Microsoft Outlook

  • 151

    Dialing From Within Outlook
  • 151

    Incoming Calls
  • 152

    Integrating with Outlook Calendar
    • 152

      Create Actions to Set and Clear the DSS Message
    • 154

      Create Personal Call Handler Rules
    • 154

      The Final PCH Rules

• 155

  Chapter 14 -Using Companion Applications

  • 155

    Contacts
    • 156

      User Profile
    • 157

      Personal Directory Entry
    • 159

      Instant Messaging
    • 159

      Presence
    • 160

      IM Chat
    • 161

      IM Call
    • 161

      Divert/Transfer Call
    • 161

      Groups
    • 163

      Rosters
    • 164

      Update Roster
    • 165

      Delete Roster
    • 165

      Add to Groups
    • 166

      Remove From Groups
    • 167

      Add Personal Directory Entry
    • 167

      Update Personal Directory Entry
    • 167

      Delete Personal Directory Entry
    • 167

      Instant Messaging (IM)
    • 167

      Group IM
    • 168

      Broadcast Message
    • 168

      To Send a Broadcast Message
    • 170

      Chat Feature Operation
    • 171

      Canned Replies
    • 172

      Configuring Chat
    • 175

      Interfacing with Other Programs
    • 176

      Format of the DDE Command Interface
  • 181

    Dialer
    • 181

      Main Screen
    • 182

      Calls Display Area
    • 182

      Functions
    • 183

      Sorting Entries
    • 183

      Dialer Operation
    • 185

      Adding Calls to the Dialer
    • 187

      Configuration Settings
    • 189

      Adding Action Buttons to Ready to Dial and Results Screens
    • 190

      Advanced Topics
  • 190

    History
  • 194

    Buttons
  • 195

    Web Browser
  • 196

    Soft Phone

• 197

  Chapter 15 -Enterprise Manager Personal Administration

  • 197

    Prerequisites
  • 198

    Log in
    • 198

      To Change Your Security Code/Password
  • 198

    Log Out
  • 199

    Home
  • 200

    Keystrip Labels
  • 201

    DND Activating
  • 201

    One Touch Buttons
    • 201

      Changing a One Touch Button
    • 202

      To Use a One Touch Button
  • 203

    Ring Tones
  • 204

    Settings
  • 205

    Call Forward
    • 205

      CF Internal and Line Calls
    • 205

      CF Direct Line Calls
    • 205

      To Set Up Station Call Forward
  • 208

    Speed Dial
    • 208

      System Speed Dial
  • 208

    System Info
    • 208

      Display Advisory Messages
  • 209

    Voice Mail
  • 209

    Account Code
  • 210

    Preferences