Softphone Notes - Toshiba Strata CS User Manual

SoftPhone notes _________________________________________

The following notes pertain to using the Strata CS SoftPhone:
The SoftPhone uses Windows H.323 TAPI support, which has a limited ability to
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manage VoIP echo, jitter and packet loss, compared to a 'hard' IP phone such as the
Uniden or Polycom phone. If you are unsatisfied with the SoftPhone's audio quality on
your network, you should instead use a recommended IP, analog or digital phone as
listed in Chapter 6 of Strata CS Installation & Maintenance Manual.
When using the Strata CS SoftPhone, if you switch to using a station or exit ViewPoint,
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Call Forwarding is automatically turned off so calls are routed to the user's regular
station.
PCs running Windows 2000 or below cannot use the SoftPhone as it only runs on
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Windows XP or higher.
You cannot place a call using Microsoft NetMeeting while SoftPhone is running.
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