Chapter 12. Placing Calls in ViewPoint ......................................... 12-1
Placing a call....................................................................................... 12-2
Call ownership ................................................................................. 11-6
Taking the call ................................................................................ 11-7
Transferring a call.......................................................................... 11-10
Recording a call............................................................................. 11-12
Parking a call ................................................................................. 11-15
Unparking a call............................................................................. 11-15
Muting a call .................................................................................. 11-16
Checking a number ......................................................................... 12-9