The Personal Status Button In The Status Bar; Using Predefined Personal Statuses - Toshiba Strata CS User Manual

The Personal Status button in the status bar

The status bar contains a button that shows your current personal status. Click that button to
select a different personal status.

Using predefined personal statuses _________________________

Five predefined personal statuses are available to all users. Three additional predefined personal
statuses are available only to call center agents.
You can also create custom personal statuses for your own use, for example, Working From
Home, At ViewPoint XYZ, and so forth. See "Creating a custom personal status" on page 9-6.
Predefined personal statuses (for all users)
The following table lists the predefined personal statuses that are available to all users.
C 9. U P
HAPTER SING
Icon Status
Available
Do Not Disturb
S
ERSONAL TATUSES
Description
Lets people know that you are available to
take calls. All calls ring your phone. You can
turn call forwarding on if you want to take
calls at a different location, for example, if you
are working from home.
Call center agents can use this status to
make themselves available. For more call
center agent personal statuses, see the next
table.
Lets people know that you are not taking
calls. No calls ring your phone. You can
record a greeting that tells callers you will get
back to them later, and you can send your
calls directly to voicemail.
Note:
You can create a call rule that overrides the
Do Not Disturb personal status by allowing calls
from specific people to ring your phone. For more
information, see Chapter 17.
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