Toshiba Strata CTX SoftIPT Technical Bulletin

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726+,%$
December 2003
TBCTX-0031
Installing and Operating the SoftIPT
This bulletin explains how to install and operate the Toshiba SoftIPT
will work on wireless 802.11 networks.
The SoftIPT is a software phone client that runs on wired or wireless laptops, tablets and desktop PCs with
®
the Microsoft
Windows XP
The SoftIPT enables true mobility with access to voice mail, programmable feature buttons, and a directory
that works with Microsoft Outlook
the same PC.
The main SoftIPT GUI is shown below.
Live call
progress
display
Soft Keys
Volume
Control
Select or
click on
dial pad
buttons
®
operating software.
®
2002. And because it's wireless, you can access Internet services on
Toshiba America Information Systems, Inc.
Digital Solutions Division
9740 Irvine Blvd., Irvine, CA 92618-1697 (949) 583-3700
www.telecom.toshiba.com
Strata
Technical Bulletin
TM
. It also discusses how the SoftIPT
Click
More Features
to see more buttons
or the directory.
Mute turns
microphone
speaker On/Off.
Up to six flexible
buttons are
programmed from
the Strata CTX.
6821
CTX
®
1 of 12

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  Summary of Contents for Toshiba Strata CTX SoftIPT

  • Page 1 December 2003 TBCTX-0031 Installing and Operating the SoftIPT This bulletin explains how to install and operate the Toshiba SoftIPT . It also discusses how the SoftIPT will work on wireless 802.11 networks. The SoftIPT is a software phone client that runs on wired or wireless laptops, tablets and desktop PCs with ®...
  • Page 2: Before You Begin

    Hardware/Software Required Hardware/Software Required The SoftIPT works with the Strata CTX100-S, CTX100 and CTX670 telephone systems with CTX R2.1 MG020 or higher. SoftIPT operation requires a wired or wireless 802.11 connection over the IP network (Internet, WAN, LAN, etc.) to the CTX BIPU-M2A or BIPU-M1A PCB with firmware version 07e or higher IP interface. The voice communications uses the MEGACO+ protocol for call control signaling and RTP for voice transmission.
  • Page 3 Step 1: Install SoftIPT Step 1: Install SoftIPT Follow these instructions to install the SoftIPT on a tablet, laptop or desktop PC. 1. Insert the SoftIPT CD-ROM into your CD-ROM drive. 2. From the Main Menu, select “Install SoftIPT.” The InstallShield Wizard performs “Preparing to Install.”...
  • Page 4 Step 1: Install SoftIPT 11. In the Softphone Setting window (shown on page 2 of this bulletin), enter the following: • SoftIPT extension • Outgoing Prefix (outside line access code, if required) • Long Distance prefix • IP address of BIPU-MXX (xx = version number). See your System Administrator for this address •...
  • Page 5: Step 2: Start The Softipt

    On a PC, double click on the SoftIPT icon on your PC desktop. Making a Call The Toshiba SoftIPT integrates the power of a PC with all of the features available on a DKT3000-series telephone, except background music. The main difference is that you use a mouse or stylus to select buttons.
  • Page 6: Switching A Call To Your Headset

    Making a Call Switching a Call to Your Headset You can switch a call from your DKT3000- or 2000-series digital telephone to the SoftIPT by placing the call on Hold and using the Call Pickup feature. 1. Press on your digital telephone. 2.
  • Page 7: Labeling Feature Buttons

    Labeling Feature Buttons Labeling Feature Buttons From the Softphone Setting window, you can change six of the telephone button labels. Changing the label does not change the function. To change the function, see “Programming Feature Buttons” in the Strata CTX DKT/IPT User Guide. ➤...
  • Page 8: Using The Call Log

    2. Select SoftIPT, click Remove. ➤ To remove the SoftIPT folder, select Start > Programs > File Explorer. ➤ Select My Documents > My Device > Program File > Toshiba > SoftIPT, then select Delete. 8 of 12 Installing and Operating the SoftIPT...
  • Page 9 But the terminal can reestablish its call after associating with the new subnet. FYI: At Toshiba we are working on technology to address problems 2~4 for the SoftIPT. Check back with 9 of 12...
  • Page 10 Application Notes for Wireless 802.11 Networks Wireless Recommendations Follow these recommendations when using the SoftIPT on a wireless network. • Ensure that no more than seven SoftIPT clients are working through a single access point at one time. • Engineer your wireless network so that there is good signal strength everywhere wireless terminals will be used.
  • Page 11: Tested Platforms

    Tested Platforms • Make sure that you are running only one version of the SoftIPT. If you click on the shortcut icon or start the program while you are already running it, another SoftIPT application will open. If you see “Searching BIPU...”...
  • Page 12 Tested Platforms 12 of 12 Installing and Operating the SoftIPT...